Difference Between 911 and 311 - Uptown Partners of Pittsburgh

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When should you call 911? When should you call 311?
Call 911
Call 311
Need an ambulance, firefighter, or
policeman
No need for an actual person to be
present
Imminent threat to someone’s health,
safety, or property
Reports that are not urgent
Crime in progress
Non-emergency, ongoing problems
Suspicious activity currently going on
such as:
Physical evidence that needs to be
collected from a crime scene
 Trash on property
 Illegal dumping
 Abandoned cars
 Broken street lights or signs
 Removal of old graffiti (tagging
that is recent or in-progress
should be reported to 911)
Feel uncomfortable calling 911 directly?
You can make an anonymous report to 911 by filling out a Silent Complaint Form.
Copies of the anonymous Silent Complaint Form are available online at
http://www.city.pittsburgh.pa.us/police/assets/05_Pittsburgh_Police_Tip_Form.pdf
Or, paper copies of the form can be picked up and dropped off/mailed to the
Uptown Partners of Pittsburgh / Suite 1000 . 710 Fifth Avenue . Pittsburgh, PA 15219 / info@uptownpartners.org
Zone 2 Police Station, 2000 Centre Ave, Pittsburgh, PA 15219.
Uptown Partners of Pittsburgh / Suite 1000 . 710 Fifth Avenue . Pittsburgh, PA 15219 / info@uptownpartners.org
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