Commencement Address University of Illinois MBA Class of 2007 May 12th, 2007 Thank you, Avijit! Thank you, Graduates, fellow alumni, parents, family, faculty and friends! I am honored to be here today. I am also very happy to have my family here today. When Dean Ghosh asked me to speak it was an offer I could not refuse. He said, ”Mike, do you believe in America?” I said, “of course!” “Do you believe in the US Constitution?” I said, “of course!” He said, “Do you believe in free speech?” I said, “absolutely!” He said, “Good! Then we would like you to give one on May 12, 2007!” I am not really sure what to expect here today because after I gave the commencement address here in 1992, a student came up to me afterwards and said, “Mr. Tokarz, during your presentation I was glued to my seat, otherwise I would have left!” Regardless, I thank you for having me back. You can understand if my ego was just a bit inflated when I was invited to speak here AGAIN. So I was sharing my pride of a return invitation with my wife, Nancy. However, she wasn't impressed. She said, “Remember in Detroit they refer to it as a recall!” My son Justin said it the best -- remember Dad, you are the only thing standing between all of those people and a giant party! Introduction Today is a celebration of you, the graduate, and your extraordinary accomplishment! A Master’s Degree!! Be Proud! You have sacrificed and returned to school for two full years! And it's been hard work! You have done it, and you have done it well! You have made an investment in yourself! You are Masters of Business Administration. You are in command of the subject of business. And today, we celebrate that fact. You have earned a world-class degree from one of the most prestigious institutions in the world! You are prepared and ready. You have built an incredible foundation upon which to build the edifice of your career! The future is all yours! Let us all join in congratulating the Graduates! From now on, it is not about your grades. It is not about the country you are from. The town you are from, or the school, it is about you! It is about who you are! Who you will become! I graduated from this MBA program in 1973. Back then; the top movies were American Graffiti and the Exorcist. The songs on the radio were by Carly Simon, Stevie Wonder and Paul McCartney. Watergate was in the news every day. In tennis, Billie Jean King beat Bobby Riggs in the battle of the sexes. Everyone was watching “The Walton’s” on TV. The Ford Pinto had entered production! The Dow Jones Industrial Average was 901.41! What is most astonishing to me is there were no fax machines, cell phones or personal computers when I graduated in 1973. As a matter of fact, my mom and dad gave me for my MBA graduation present the first electronic calculator! A Victor Comptometer. It had a special feature to calculate percentages! The first personal computer did not appear on the market until 1981, eight years after I graduated! Today, anyone in this room can buy more computing power at the electronics store in a hand held computing device than was used to send men to the moon in 1969! My how things have changed! And things will continue to change. You will find, like I did, that your education is actually just beginning. You are not through with problems, presentations, homework, lectures, examinations or even grades. Fortunately, the good news is you can still get promoted! Adapt and thrive. Look at me since I graduated I have had to learn how to use a fax! A cell phone! A personal computer, and a blackberry! My theme today is “It is all about you” I have been fortunate to have a successful career in business and I would like to share some of the things that helped me along the way. They are: Integrity Hard Work Going the extra Mile Creativity Self Confidence Integrity & Ethics a Must Let us talk about integrity; it is what creates peoples’ trust in you! There is nothing more important to your success in business and your life than integrity. You simply cannot compromise on your standards. 2 I find it incredible that anyone, especially a top official at a company, would lie, cheat or cook the books! As once you compromise your integrity you can never get it back. No one will Trust you! Integrity is the cornerstone of your reputation. There is no compromising on this one. Although there will be many opportunities and temptations to cut a corner – Don’t do it! Your integrity is Priceless! Secondly, Let’s talk about hard work As a graduate of this program you know what hard work is all about! We all know the demands and the structure of this program were extremely high. Now it is up to you to generate the syllabus, create and meet your own deadlines, and achieve the honor roll in all semesters of your life. As my son Andrew always says, “Be first-class – world class!” Thirdly, lets talk about “going the extra mile” One thing I have learned is the extra effort does make the difference! I have won more deals after having been told “No” than ones I have won up front. Extra effort will set you apart as a winner! Be Creative! Think out of the box; generate new ways to solve problems! Creativity is valued highly, creative problem solving even higher! Self Confidence: What we all desire out of life is realization of our goals, independence, security and autonomy. I have learned over the years we all could use more self-confidence. We fear failure. We believe we cannot afford to make a mistake. How can we possibly be better than everyone else? Let me tell you a story. Once, I spoke at an MBA program at a university in the Deep South. After the speech, in the question and answer period, a student stood up and said, “ I will never get an opportunity to be like you, because, no one will find me here!” He complained that no one from New York and Chicago ever even visits the school and no matter how good he was he would never be found. Then, he simply sat down! Statement made! In response I was compelled to share the story of my Late Friend – Jim Walter. Jim Walter was born in the Deep South as well. He dropped out of high school, and then joined the Navy during World War II. When the war was over Jim Walter returned to his hometown and then bought a $400 truck. He became a truck driver. One day he delivered a load of wood to a construction site of a new home. He met the builder who was very happy, explaining that he sold the house for a $400 profit the first day he started to build it. Jim Walter could not believe it. So the very next day, he sold his truck and used the proceeds to start his very own homebuilding business. 3 He had a very simple business plan. If you had the land he would build for you a brand-new house and finance 100% of it! From this Jim Walter built one of the largest homebuilders in the United States. And was the largest “on your lot” homebuilder in the world! From this simple beginning he built his company into a Fortune 300 company! I am proud to be Chairman of that company today! Nobody found Jim Walter! He found his opportunity! The young man that proclaimed no one would find him had so many more advantages, so much more education and so much more opportunity than Jim Walter. But without self-confidence he was doomed to a career of waiting for something “good” to “happen to him”. Any person with self-confidence can MAKE IT HAPPEN. He needed to realize it is not his school’s location; IT’S WHAT HE DID WITH HIS EDUCATION! Here’s a simple example of self-confidence. Many years ago, a large American shoe company sent two sales representatives out to different parts of the Australian outback to see if they could drum up some business. Some time later, the company received telegrams from both agents. The first said, "No business here... people don't even wear shoes!" The second one said, "Great opportunity here... the people don’t even wear shoes!" Self Confidence! There are many other such interesting stories. Born in a small Arkansas town at the turn of the century, this African American man’s father died when he was six. His family went on welfare when his mother, a maid, lost her job during the Depression. At high school he was teased about his “Hick” accent, bowlegs, and home made clothes. Determined to succeed, he read self-help books and practiced speaking in front of a mirror. Trying to get a loan to start his own magazine at the age of 24, he was finally able to get a $500 loan secured by his mother’s furniture. Today John Johnson owns a vast empire of businesses anchored by his famous Ebony magazine. At 16, Richard Branson dropped out of school and started a youth magazine called Student. He had of all things no publishing experience or money. To keep the magazine above water, Branson began a mail order record business in 1970, and opened a record store in London, which he named "Virgin" because of his lack of experience. Today, Richard Branson's company also includes Virgin Atlantic Airways, famous for its transatlantic service. 4 Two tinkerers set up shop in one of their homes with the dream of being on the leading edge of technology. They developed their company from there, and maybe you will recognize its founder’s -William Hewlett and Dave Packard. Hewlett Packard! H-P! There was a young man living in a government-funded housing project in Pennsylvania. He dreamed of escaping the coalmines. His only hope was SPORTS. You might recognize his name also, Mike Ditka, former Head Coach of the Chicago Bears and National Sports Broadcaster. Two brothers-in-law have a dream of starting a business together and start off making $75 a week. They have a brilliantly simple marketing strategy; one product served 31 different ways. Burt Baskin and Irv Robbins, founder’s of Baskin Robbins Ice Cream. An orphan from a poor family in Michigan dreams of being a baseball player, dropping out of college he opens up a tiny pizza store. Tom Monaghan, founder of Domino’s Pizza AND proud owner of the Detroit Tigers! You see it is all about you! How does one build self-confidence? I have two suggestionsBuild your self-confidence by setting goals and do not worry about the other guy! Celebrate your own success achieving your goals. Form daily, weekly, and yearly goals. Build your success pattern slowly; Rome wasn’t built in a day! You have a lifetime! Maximize your odds over a period of time. Take small bites enjoy the meal! Do not worry about the politics of the job! Because as my dad once said. “They know who the producers are! So set your goals to achieve a little at a time chip away at it and you will get there! The Compliment: One of the most powerful tools in business is the genuine compliment. Not accepting one - giving one! Those who give genuine compliments feel good, as they fulfill the need for recognition IN OTHERS! Genuine compliments paid to others show confidence and appreciation of those around you. They will enjoy you as you are making them feel good. Compliments polish the perception of who you are. It is all about you! 5 OK – now to summarize: It is all about you How you build yourself from here Your ability to learn and grow Your ability to adapt Be creative Your Integrity is priceless Build your own self confidence Build yourself with goals Compliment others So, Your future career: It is not about them, it is not about him, and it is not about her. It is about you! You are ready! You are equipped! You have the best education available from a worldclass university. The University of Illinois! From which came: The first talking moving picture! The first transistor! The first light emitting diode! The first silicone microchip! The first computer! The first browser! The first MRI! And thousands of other inventions the world uses in its daily life. As a graduate of this MBA program, you inherit the mantel of leadership of this outstanding institution. As our University of Illinois President Joe White recently said, “I was surprised by the score, Illinois 21, Michigan 7! But it was not basketball or football he was talking about, the competition was Nobel prizes won by each University! Illinois’ reputation has been firmly established by the outstanding graduates that have preceded you – Mark Andreeseen, Founder of Netscape Charles Bowsher, Comptroller General United States Sam Skinner, Secretary of Transportation Lester McKeever, Head of the Federal Reserve of Chicago Wilma Vaught, Brigadier General 6 Thomas Siebel, CEO and founder of Siebel Systems Arnold Beckman, CEO and founder Beckman Instruments Rick Hill, Founder and CEO Novellus Corp. Bill Karnes, CEO of Beatrice foods George Fisher CEO of Motorola and then CEO of Kodak John Georges, CEO of International Paper Thomas Murphy, CEO of General Motors Steven Miller, CEO of Shell Oil Company Jon Corzine, CEO of Goldman Sachs and Governor of New Jersey Jack Welch, With 2 degrees from Illinois, CEO of General Electric All Illinois Graduates! And one of my favorites, Doris Christopher, founder and CEO of The Pampered Chef, she founded her company on the simple premise that she could design better kitchen utensils. Recently Doris sold her business for $700 million to none other than Warren Buffett! All of these people are University of Illinois graduates. They have gone before you! And …At this commencement this legacy is now passed into your hands. Respect it! Honor it! And take it to a new standard of excellence! The future is all about you! Because you can predict the future, simply by making it happen! Thank you! Michael Tokarz 7