Working Styles Personal Working Styles From numbers 1 – 15 circle across what best describes you, and (X) what you rank as second. 1 Decisive Optimistic Orderly Patient 2 Tend to be exciting or stimulating Likes controlled circumstances Shows loyalty Performs exacting work Is a good listener Is accommodating Is independent Strong willed Tends to be dominant Often dramatic Wants immediate results Open and friendly Talkative Uses critical thinking Follows rules Likes security and stability Likes power and authority Likes participating in groups Dislikes sudden or abrupt change Likes traditional procedures Wants direct answers Generates enthusiasm Likes assurance of security Concentrates on task accuracy Causes action 3 4 5 6 11 Wants freedom of expression Cautious Needs good reasons for change Likes freedom from control Desires to help others Tends to be serious and persistent Dislikes conflict 12 Neighborly Restless 13 Competitive Persuasive Likes change, spontaneity Respectful 14 Adventurous Appears confident Agreeable 15 Assertive Likes recognition Checks for accuracy 7 8 9 10 Reads and follows instructions Home life is a priority Dislikes supervision Likes working with people Prefers status quo Expects credit for work done Outspoken Wants freedom from detail Diplomatic Considerate towards others Important to perform good work Pleasure in sharing and giving 2-3 Working Styles Personal Working Styles Ranking Sheet 1 1 2 3 4 2 2 3 4 1 3 3 4 1 2 4 4 1 2 3 5 1 2 3 4 6 2 3 4 1 7 3 4 1 2 8 4 1 2 3 9 1 2 3 4 10 2 3 4 1 11 3 4 1 2 12 4 1 2 3 13 1 2 3 4 14 2 3 4 1 15 3 4 1 2 Priority Number Second Priority 2-4 Working Styles Personal Working Style Characteristics FACTORS EXPRESSIVE (RED) DRIVER (BLUE) AMIABLE (YELLOW) ANALYTICAL (GREEN) How to recognize They get excited They like their own way; decisive, strong points of view They like positive attention, to be helpful and to be regarded warmly Tends to ask What they dislike Who ? (The personal dominant question) Boring explanations, wasting time with too many facts What? (The results oriented question) Someone wasting their time, trying to decide for them Reacts to pressure and tension by Likes to be measured by Must be allowed to “Selling their ideas or argumentative Taking charge, taking more control Why? (The personal non-goal question) Rejection, treated impersonally, uncaring and unfeeling attitudes Becoming silent, withdraws, introspective They seek a lot of data, ask many questions, behave methodically and systematically How? (The technical analytical question) Making an error, being unprepared, spontaneity Applause, feedback, recognition Results, goal oriented Friends, close relationships Activity and busyness that leads to results Get ahead quickly; likes challenges Relax, feel, care, know you care Will improve with Recognition and some structure within which to reach the goal Get into a competitive situation; likes to win A position that requires cooperation with others A structure of goals and methods for achieving each goal Make decisions at own pace, not cornered or pressured Interpersonal and communication skills Likes to save Effort; they rely heavily on hunches, intuition, feelings Time; they like to be efficient, get things done now Relationships; friendship means a lot to them An effective leader will Inspire them to bigger and better accomplishments Allow them freedom to do things their own way Care and provide detail, specific plans and activities to be accomplished Seeking more data and informative Face; they hate to make an error, be wrong or caught without enough information Structure a framework or “track” to follow 2-10 Working Styles Working Style Summary Categories Blue Red Green Yellow Business Relationship Direct Influence Collaborate Delegate Communication Response Advising Searching Critical Empathic Supervisory Methods Instruction Coaching Facilitative Consultant Coaching Process Confronting Coaching Training Mentoring Influencing Performance Direct Negotiate Involve Persuade Working Styles Impromptu Scenarios 5 Category Exercise Scenarios: 1. A member from your dept/team frequently has lunch with a supervisor from another team. What do you do? 2. A member of your dept/team responds at a meeting in an inappropriate way. What do you do? 3. One dept/team member complains of being “picked on” by the others on the team. He feels frustrated and expresses negative comments to his/her supervisor. What do you do? 4. Team member “A” has been late for work at least three times a week and doesn’t want to talk to anyone. What do you do? 5. The team has a high standard of performance. Two members are good performers but are having difficulty maintaining the high standard. What do you do? Instructions: Break into groups of five different groups. Each color must be represented. Each group will be given a scenario and come up front to discuss the scenario. They have to choose one person from their group to manage the issue (they can provide input along the way). Choose the person that you believe can best handle the scenario (according to their working style) 2-18