Your pet adoption includes: ■ Complimentary overall wellness exam from VCA Animal Hospitals (strongly recommended within five days after adoption)* ■ Complimentary 14-day follow-up care** from VCA Animal Hospitals ■ Age-appropriate initial vaccinations (which can include Rabies, Distemper, Hepatitis, Leptospirosis, Parvo, Parainfluenza and Bordetella for dogs, and Rabies, Feline Rhinotracheitis, Calicivirus and Panleukopenia for cats) ■ Deworming treatment ■ Spay/neuter surgery ■ A leash and a 24PetWatch microchip Vaccines We are pleased to inform you that your new companion’s vaccinations are up to date; however, within the next few weeks, your pet may require additional vaccinations to maintain good health. Any additional fees for vaccinations are not covered under the following initial adoption offer. Your first visit to VCA Animal Hospitals ™ Within five days after adoption, VCA Animal Hospitals will be giving you a complimentary overall wellness exam on your new pet. Then, VCA Animal Hospitals will provide complimentary treatment, for the first 14 days following your adoption, of any of the following conditions ($500 maximum coverage): Dogs over six months of age are also given a heartworm test ■ Dogs over eight weeks of age are also given a heartworm preventive treatment ■ Cats over four months of age are also given a feline Leukemia test ■ ■ Upper Respiratory Infections ■ Infectious Tracheobronchitis (Kennel Cough) ■ Diarrhea of infectious origin (excluding Parvo) ■ Vomiting of infectious origin (excluding Parvo) ■ Internal Parasites Although we vaccinate each pet when they enter our facility, one vaccine may not fully protect them. ■ Common Skin Disorders ■ Ear and Eye Infections In cats, upper respiratory tract infections are caused by a variety of viruses that are contagious between cats; however, vaccinated cats are less likely to catch these illnesses. ■ Urinary Tract Infections ■ Suture Removal Complimentary 30-day pet health insurance from ShelterCare ■ Pet colds and coughs In dogs, kennel cough is an airborne infection caused by the bacteria Bordetella. The most common sign of kennel cough is a dry, hacking cough. This disease usually subsides on its own in 10-21 days. A newer contagious respiratory disease of dogs is canine influenza. All dogs are susceptible. A vaccine that can help lessen the severity of clinical signs and the duration of illness is now available. Unfortunately, pets can look fine but may be incubating a viral infection. Signs to look for include sneezing, discharge from the nose and eyes, coughing, fever, and lack of appetite. There is no treatment for the viral part of the infection, but antibiotics may be prescribed to treat the bacterial infection should it occur. If your new pet shows any of these signs, please call your nearest VCA Animal Hospital immediately. Some dogs with canine influenza require hospitalization. Diseases and conditions that are excluded: Congenital and inherited diseases or conditions are not covered. No coverage for the treatment of FIP, Feline Leukemia, FIV, Parvovirus, Distemper or Hepatitis. No coverage is offered for Sarcoptic Mange, Demodectic Mange, Ringworm or Cheyletiella. No other animal in an owner’s house will be covered if they catch a disease from the new pet. Any disease or condition not mentioned here (in covered or excluded sections) can be treated during the 14-day follow-up care period at 25% off regular prices to be paid by the new owner. * PLEASE NOTE: We strongly recommend your pet be examined by any VCA Animal Hospital within five days after adoption. Examination includes checking your pet’s heart, lungs, and other vital organs, and examining for fleas, ticks, and other external parasites. This contract is void should you select another veterinary hospital for the initial examination of your companion animal for treatments, vaccinations, deworming and/or other veterinary services. ** P.S. The SPCA of Texas has made sure that your new pet’s vaccinations and deworming treatments are up to date. However, should your new companion develop any health concerns covered by VCA Animal Hospitals within the first 14 days after adoption, you may select any of our local VCA Animal Hospital locations to care for your companion. Medical services provided by VCA Animal Hospitals are covered up to a maximum of $500. On the rare occurrence that your new pet’s health problems are debilitating, congenital or critical in nature or outside the list of guaranteed conditions, VCA Animal Hospitals will give you a written estimate for costs and will consult with you and the SPCA of Texas on how best to proceed. Additionally, this offer applies only to your new companion animal adopted from the SPCA of Texas and not to any other pets you may already have in your family. Also, should your new companion need emergency services or any veterinary care at a non-VCA hospital, neither VCA Animal Hospitals nor the SPCA of Texas will cover these costs. 3 The adjustment period What to expect during the first few weeks with your new kitty... Think about this Your new kitty may have been abandoned or or kitten has had to adjust to the adoption center place with strangers. Kind of scary, when you kind, and patient will help ease your friend into surrendered by a previous family. The cat and now is going to a new, unfamiliar think about it! Being gentle, considerate, the new family. “I’m scared!” Your kitty might be afraid and unsure of the new a cat to hide for the first couple of days or even private room such as an extra bedroom or to start, instead of providing access to the entire surroundings. It is completely normal for weeks. It is best to put your cat in a small bathroom, along with food and litter box house. Establish a routine Routine is important for cats; they want to know feeding, litter box cleaning, playtime, and performed on a consistent schedule. what to expect. Establish a routine for grooming. Make sure these duties are Expect mistakes Your cat had another routine before meeting litter, eaten a different food, and had another set time to adjust to – please be patient. If you need help, call our staff at 214-742-SPCA. you. Your cat may have used a different of rules. A new routine will take some Things can get touchy Many cats are uncomfortable being picked up and/or being held, but they will sit in your lap happily for hours. Some like to cuddle right beside you. Let your kitty do what is most comfortable. Petting and cuddling are important, but do not overwhelm your cat with too much attention. Respect your cat’s need for rest and privacy. How long will all this take? Allow your cat or kitten several weeks to adapt to the new surroundings and up to four months to fully adjust (adult cats may take longer than kittens). Adopting a pet is a lifetime commitment. We assume you will make a patient and concerted effort to achieve a successful placement. Call and ask If you have any concerns or problems regarding your pet’s behavior, please do not hesitate to call us at 214-742-SPCA. 4 For Cat Owners Meeting the Family Introducing your new cat to resident animals and children Kids and cats A cat can be a child’s companion, playmate, guardian and confidant. The relationship between children and cats is magical, but children must be taught proper care and handling of pets. Before you bring your new cat home, tell the children that cats cannot be handled and played with constantly. Show them how to love, respect, and care for each pet. Teach children the proper method of handling a pet. A kitten or cat should be gently picked up and held with one hand under the chest and one supporting the hindquarters. Some cats do not like to be picked up, so teach your children to respect this behavior. Cats will come to you when they want attention. Children should respect the cat’s need to sleep, eat, and use the litter pan undisturbed. Do not allow children to chase the cat around the house. A frightened or overwhelmed cat may bite or scratch in self-defense, or become timid and skittish. Hiding cats should be left alone, never dragged out against their will. Do not leave young children alone with a new pet. Teach children the difference between playing and teasing. Do not expect children to assume full responsibility for the care of your cat. All family members should share in the responsibility. Regularly monitor any care your child provides to be sure it is done properly. Introducing your new pet to current pets Patience and understanding are important during the getacquianted period between your current pets and your new cat. The past experiences of all the animals influence how easily they will adjust to their new house mates. Pets that have always lived with other cats have an easier time accepting the new kitty than pets than have not lived with any other cats. The same thing applies to the new cat. New cat/current dog Keep your kitty confined to its smaller space until he or she feels secure. This will allow both pets an opportunity to adapt to the smell and sounds of each other without the possibility of direct contact or physical confrontation. When making the first face to face introduction to a dog, introduce them indoors, with your dog under your control Your cat should have a safe retreat, either up high or in a room inaccessible to the dog. An adult cat may swat a dog to set limits, but this may also prove injurious to the dog so we want to supervise closely. Do not leave them alone together until they have accepted each other. Most importantly, be patient. Allow your pets to accept one another in their own time; never push them toward each other or force interaction. Many pets become companions and playmates, while others simply tolerate each other. Be sure to give your dog lots of extra affection in the presence of the cat to avoid jealous reactions. New cat/current cat Introducing two cats should be done slowly and carefully. Adjustment time can take weeks or even months. The cats may learn to be buddies or simply tolerate each other. First, be sure your new cat is confined to a carrier when entering the home for the first time. It is even a good idea to let a friend or neighbor bring in the carrier so your cat does not associate you with the new cat. Place the new cat in a small room such as the bathroom. Let the new cat out to explore. Your established cat will be sure to smell the new cat in the home. Don’t be surprised to see hissing, growling and arching of the back. These are very common reactions for both cats. Feed each cat something extra tasty on each side of the door in order pet tip > Never leave your cat alone with stringy material. If ingested, it could tangle in your cat’s intestine, causing death if the problem is not diagnosed early enough and corrected by surgery to remove the material. to associate good things with one another. You can also add a long toy under the door, so that each cat is encouraged to play with a segment of the toy “together.” When the hissing and growling have minimized, it’s time for the big introduction! Bring the new cat out in the carrier, and place the cat in the middle of the room. Let the cats get to know each other through the carrier door. When you feel the time is right, open the carrier door. Be prepared to play with each cat with their own toy and keep them at a distance from one another. You may allow a few minutes of play and then separate them again. A few repetitions of this program can really aid in acclimating these cats to one another in a safe, and positive manner while avoiding a physical fight. Hissing and standoffs are to be expected. Allow them to grow accustomed to one another on their own terms, remembering that the process on a leash. Do not allow the dog to chase or corner the can take quite a while. Be sure each cat has separate food CATS cat, even out of playfulness or curiosity. Be careful to also and water bowls and litter pans. Do not leave them alone not punish your dog for being interested in your cat. We together until they have accepted each other. Please try to want your dog to enjoy being around the cat, and not give your original cat extra time, attention and treats, and associate bad things with it. avoid interrupting the routine as much as possible. any of these suggestions, please call us at 214-742-SPCA, or your VCA Veterinarian for advice. Training Litter pan training Most cats and kittens are easily trained to use a litter pan. Choose a location that is convenient, quiet, and acceptable to both you and your cat. This should be away from the cat’s feeding area and family traffic. Place your new cat in the litter pan soon after arriving in your home. Be sure your cat has access to it and knows its location. Any accidents should be cleaned immediately and the area washed with a 50/50 solution of white vinegar and water. A trained cat’s failure to use the litter pan may be caused by any number of conditions, including a medical problem or simply an unacceptable choice of litter. DO NOT punish a cat for making a mistake. Your patience and praise are the keys to success in this area. If you have a problem, please call us at 214-742-SPCA, or your VCA Veterinarian for advice. Feline behavior Besides litter training, your cat may display undesirable behavior which may require additional training. This may include scratching furniture, climbing drapes, jumping onto kitchen counters, begging or stealing your food, getting into garbage, disturbing houseplants, or stalking pet rodents or birds. A cat should never be hit or physically reprimanded. This will teach the animal to distrust you rather than teaching him what you want him to do, and may reinforce the problem behavior If you have training problems that are not remedied by For Cat Owners The adjustment period What to expect during your first few weeks with your new dog... Think about this Your new dog may have been abandoned or dog or puppy has had to adjust to the shelter and with strangers. Kind of scary, when you think and patient will help ease your pet into the new surrendered by a previous family. The is now going to a new, unfamiliar place about it! Being gentle, considerate, kind, family. “I’m free!” Your dog may have been in a kennel for several HAPPY” the first few days just to be out and of exercise to help your dog relax and wind weeks or months, and may be “CRAZY about and around people. Provide plenty down. “I’m scared!” Your dog might be afraid and unsure of the new scared, provide a small, quiet area for your dog bathroom), and take it slow. Do not allow your fear can result in nipping. Instead, give your dog surroundings, taking it one step at a time. Do not surroundings. If your dog appears to be (such as a gated-off laundry room or children to bother a frightened dog; plenty of time to adjust to the new give up! Expect mistakes Even a potty-trained dog can make mistakes in a new home. Your dog does not know which door to go to or how to ask you for anything. Keep a watchful eye on your dog, but when you can’t watch... confine your dog. Expect behavior problems Your dog had another set of rules in the previous home, and may have been allowed to sleep on the bed or beg at the table. IT’S UP TO YOU TO TEACH YOUR RULES. Teaching proper behavior takes time and patience. Refer to the section on “Training.” If you need more help, call us at 214-742-SPCA. How long will all this take? Allow your dog or puppy several weeks or longer to adapt to the new surroundings. Adopting a pet is a lifetime commitment. We assume you will make a patient and concerted effort to achieve a successful placement. Call and ask If you have any concerns or problems regarding your pet’s behavior, please do not hesitate to call us at 214-742-SPCA. 7 Meeting the Family Introducing your new dog to resident animals and children Kids and dogs A dog can be a child’s companion, playmate, guardian and confidant. The relationship between children and dogs is magical, but children must be taught proper care and handling of pets. Before you bring your new dog home, tell the children the pet cannot be handled and played with constantly. Show them how to love, respect and care for each pet. Children should respect the dog’s need to sleep and eat undisturbed. A frightened or overwhelmed dog may bite in self-defense, or become timid and skittish. Do not leave young children alone with a new pet, and be sure to teach your children the difference between playing and teasing. Do not expect children to assume full responsibility for the care of your dog. All family members should share in the responsibility. Regularly monitor any care your child provides to be sure it is done properly. Sometimes children show affection by hugging and kissing the people and pets they love. Although it is a sign of affection for humans, dogs can see this face-toface contact and hugging as a threat and a dominant gesture. This could result in your dog biting. Teach your children to respect your dog’s space. Introducing your new pet to current pets The ability of pets to get along together in the same household depends on their individual personalities. Wise handling of the “getting acquainted” period is an important factor in the successful introduction of a new pet. The first few weeks may be hectic, frustrating and time consuming. Be patient. The adjustment will take time. New dog/current dog Spayed or neutered dogs are generally more accepting of other dogs. Adult dogs are generally more accepting of younger dogs. Two adult dogs often become friends in confined in a fenced area and supervised by adults. Sniffing, tail wagging, urinating, growling and mounting behaviors may be exhibited. Comfort both dogs when they are behaving appropriately, but be firm in communicating your expectation that they will get along. Give them time to get acquainted, praising and rewarding appropriate interaction. Try to spend some special time with the old dog to play a favorite game or go through obedience commands. This is a perfect way for your current dog to earn lots of praise while being reassured that the old rules of the house still apply. Keep both dogs on a leash for the first few days so you can quickly correct unacceptable behavior with a loud verbal “NO.” Be sure the dogs have their own bowls, toys and sleeping areas. Competition over food and attention is normal. Try to allow equal time for each pet and feed them in separate areas. Do not disrupt your established dog’s feeding or exercise routines. Do not expect your dogs to share their toys or bed. New dog/current cat Introduce your new dog to your cat at home and under your control. Keep your new dog on a leash and do not tolerate any aggressive behavior toward the cat. Your cat should have a safe retreat, either up high or in a room inaccessible to the dog. An adult cat may swat the newcomer to show who is the “boss.” Do not leave the pets together until they have accepted one another. Supervise them carefully, especially if your cat is still a kitten. Your cat may hide from the new dog. Give the cat time to gain confidence and decide to face the newcomer. Be reassuring and patient. Allow your pets to accept one another in their own time. Never push them toward each other or force interaction. Many pets become companions and playmates, while others simply tolerate each other. the same home, but it may take longer. DOGS Introduce the dogs to each other on neutral territory – a park or neighbor’s yard. They should be on a leash or For Dog Owners 9 For Dog Owners receive exercise may have trouble calming down or may become destructive out of boredom. Plan an exercise routine for your dog and stick with it. You’ll enjoy the workout, too! House training For your new dog to learn to go potty outside, a routine must be established. This takes time and commitment from each family member. By following a schedule of sleeping, eating, exercise, and potty breaks, you can teach your dog the correct place and time for elimination. Think about it. What is the first thing you do when you wake up? Use the bathroom? Well, your new dog will most likely have to also. Additional potty breaks are necessary 20-30 minutes after the dog has eaten, after heavy play and before bedtime. Show your dog where to go and always provide a reward for eliminating in the right place, either with verbal praise or a small treat. Puppies younger than five or six months of age and toy breeds are like babies and cannot be expected to control their bladders and bowels for more than a few hours. Expect mistakes. An adult dog that was formerly house trained may need some retraining in your home. Retraining is getting the dog accustomed to the new routine in your home. Remember, the dog may have been through a lot, so provide time to adjust. Punishing the dog for mistakes will only make the dog afraid of you, and that is not what you want. If an accident has occurred, simply clean it up. Crate training Many behavior problems in dogs can be controlled or eliminated by the careful use of crates. Like other training aids, the crate can be misused and do more harm than good to your pet. But used correctly, the crate can make a dramatic difference for pets that might otherwise have been brought to shelters. When can a crate help? House training puppies: Crates make house training much easier. Wild members of the dog family instinctively keep their dens clean; similarly, most puppies will try to keep their crates clean. If you keep the crate near your bed at night, you will hear your puppy whine and fuss, and you will wake up in time to take your puppy outside. In this way, good habits are established. Once accustomed to the crate, your puppy can be left in it when you are out of the house for a few hours. Make sure you let your puppy outside to take care of business before you leave. Provide several chew toys and a comfortable mat to lie on. Now you can leave the house and know that your puppy will be safe, and you do not have to worry. Your puppy will not be able to chew on electric cords, your furniture, rugs or clothes! It’s hard to feel affectionate toward your puppy when you come back to a house strewn with mangled belongings. Destructive dogs: Some dogs can never be left alone in the house because they are destructive. Rather than having to give up such dogs, owners solve the problem by always crating their dog when they have to leave for a few hours. DOGS 10 Pet Identification Complimentary 14-day follow-up care for any of the followin g conditio ns ($500 maximu m coverag e): ™ Every adopted animal receives a 24PetWatch microchip. The SPCA of Texas has registered your pet with 24PetWatch and you should have received information about this pet recovery service. If you change your address or phone number, be sure to update this information with the registry, as this step will ensure a safe return should your pet get lost. We also recommend having a collar and identification tags on your pet for extra protection. Remember, lost pets cannot call home, so please make sure to keep your information up to date. ™ Important Reminders and Checklist - Please read carefully. Upper Respiratory Infections ■ Infectious Tracheobronchitis (Kennel Cough) ■ Diarrhea of infectious origin (excluding Parvo) ■ Vomiting of infectious origin (excluding Parvo) ■ Internal Parasites ■ Common Skin Disorders ■ Ear and Eye Infections ■ Urinary Tract Infections ■ Suture Removal ■ ■ Scheduling Schedule your appointment at a VCA Animal Hospital before: Date: Remember, VCA Animal Hospitals is pleased to offer your new companion a: Complimentary overall wellness exam within the first five days of adoption. ■ Complimentary 14-day follow-up care for the enclosed list of illnesses at any of the participating VCA Animal Hospitals within the first 14 days of adoption from the SPCA of Texas ($500 maximum coverage). ■ ■ ■ Vaccinations Your pet may require additional vaccinations. Your VCA Veterinarian will set up a vaccination schedule for your pet after reviewing the medical report card provided by the SPCA of Texas. Be sure to bring the medical report card with you to your complimentary veterinary visit at VCA Animal Hospitals. Return Policy The SPCA of Texas does allow returns for behavioral and health reasons. However, as per the adoption contract, refunds are only given if there is an untreatable medical condition deemed so by a veterinarian within 14 days of the adoption. Please contact the SPCA of Texas before returning your pet. Many problems can be resolved without removing the pet from the home. Complimentary Wellness Examination and 14-Day Follow-up Care Congratulations on your new family member! To give your pet the healthiest start possible, VCA Animal Hospitals has offered to give every animal adopted from the SPCA of Texas a: Complimentary overall wellness exam (It is strongly recommended that the pet come in within the first five days after adoption.) Examination includes checking your pet’s heart, lungs, and other vital organs, and examining for fleas, ticks, and other external parasites. VCA Animal Hospitals is America’s largest provider of pet health care, and a trusted name for a growing number of families, individuals, and pets. At VCA Animal Hospitals, we get to know every dog and cat that comes through our door, and treat them as if they were our own. We recognize that each pet has individual needs. And we treat all pets with the loving, individualized attention they deserve. Because caring for your pet is not just our profession, it’s our passion. Signature of New Owner Print Name ■ Health Coverage We do not reimburse veterinary expenses. If your animal appears to be ill, please follow instructions in your folder. VCA Animal Hospitals will cover certain illnesses within the first 14 days after adoption. Please contact the nearest VCA Animal Hospital for an appointment. ■ Questions Call the SPCA of Texas at 214-742-SPCA. SPCA of Texas is open: Dealey Animal Care Center Monday – Sunday: Noon – 6 pm Perry Animal Care Center Monday – Sunday: Noon – 6 pm ® SPCA of Texas PetSmart Adoption Center Offsite dog adoptions at PetSmart in Denton Wednesday – Saturday: 11 am – 7 pm Sunday: Noon – 5 pm ® Offsite cat adoptions in Dallas Monday – Saturday: 7 am – 9 pm Sunday: 8 am – 7 pm Offsite cat adoptions in Denton, Grand Prairie, and Duncanville Monday – Saturday: 9 am – 9 pm Sunday: 9 am – 7 pm Offsite cat adoptions in Mesquite Monday – Saturday: 9 am – 9 pm Sunday: 10 am – 6 pm ■ Behavior Help Line Please call us before a problem escalates. We want you to enjoy your new pet for life! Call 214-742-SPCA, or visit www.spca.org/petuniversity for more information. ■ SPCA of Texas Adoption Team The names of the adoption counselors who helped you: Staff Member: Volunteer: