DESOTO HIGH SCHOOL
BUSINESS MANAGEMENT
MGMT – CHAPTER 4: ETHICS AND SOCIAL RESPONSIBILITY
VOCABULARY
Ethics
Ethical behavior
Workplace deviance
Production deviance
Property deviance
Employee shrinkage
Political deviance
Personal aggression
Ethical intensity
Magnitude of consequences
Social consensus
Probability of effect
Temporal immediacy
Proximity of effect
Concentration of effect
Pre-conventional level of moral development
Conventional level of moral development
Post-conventional level of moral development
Principle of long-term self-interest
The set of moral principles or values that defines
right and wrong for a person or group
Behavior that conforms to a society’s accepted
principles of right and wrong
Unethical behavior that violates organizational
norms about right and wrong
Unethical behavior that hurts the quality and
quantity of work produced
Unethical behavior aimed at the organization’s
property or products
Employee theft of company merchandise
Using one’s influence to harm others in the
company
Hostile or aggressive behavior toward others
The degree of concern people have about an
ethical issue
The total harm or benefit derived from an ethical
decision
Agreement on whether behavior is bad or good
The chance that something will happen that
results in harm to others
The time between an act and the consequences
the act produces
The social, psychological, cultural, or physical
distance between a decision maker and those
affected by his or her decisions
The total harm or benefit that an act produces on
the average person
The first level of moral development, in which
people make decisions based on selfish reasons
The second level of moral development, in which
people make decisions that conform in societal
expectations
The third level of moral development, in which
people make decisions based on internalized
principles
An ethical principle that holds that you should
never take any action that is not in your or your
organization’s long-term self-interest
Principle of personal virtue
Principle of religious injunctions
Principles of government requirements
Principle of utilitarian benefits
Principle of individuals rights
Principle of distributive justice
Overt integrity test
Personality-based integrity test
Whistleblowing
Social responsibility
Shareholder model
Stakeholder model
Stakeholders
Primary stakeholder
Secondary stakeholder
Economic responsibility
SEMESTER EXAM – STUDY GUIDE FALL 2013
An ethical principle that holds that you should
never do anything that is not honest, open, and
truthful and that you would not be glad to see
reported in the newspapers or on TV
An ethical principle that holds that you should
never take any action that is not kind and that
does not build a sense of community
An ethical principle that holds that you should
never take any action that violates the law, for the
law represents the minimal moral standard
An ethical principle that holds that you should
never take any action that does not result in
greater good for society
An ethical principle that holds that you should
never take any action that infringes on others’
agreed-upon rights
An ethical principle that holds that you should
never take any action that harms the least
fortunate among us; the poor, the uneducated,
the unemployed
A written test that estimates job applicants’
honesty by directly asking them what they think or
feel about theft or about punishment of unethical
behaviors
A written test that indirectly estimates job
applicants’ honesty by measuring psychological
traits, such as dependability and conscientiousness
Reporting others’ ethics violations to management
or legal authorities
A business’s obligation to pursue policies, make
decisions, and take actions that benefit society
A view of social responsibility that holds that an
organization’s overriding goal should be profit
maximization for the benefit of shareholders
A theory of corporate responsibility that holds that
management’s most important responsibility,
long-term survival, is achieved by satisfying the
interests of multiple corporate stakeholders
Persons or groups with a “stake” or legitimate
interest, in a company’s actions
Any group on which an organization relies for its
long-term survival
Any group that can influence or be influenced by a
company and can affect public perceptions about
the company’s socially responsible behavior
A company’s social responsibility to make a profit
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Legal responsibility
Ethical responsibility
Discretionary responsibilities
Social responsiveness
Reactive strategy
Defensive strategy
Accommodative strategy
Proactive strategy
SEMESTER EXAM – STUDY GUIDE FALL 2013
by producing a valued product or service
A company’s social responsibility to obey society’s
laws and regulations
A company’s social responsibility not to violate
accepted principles of right and wrong when
conducting its business
The social roles that a company fulfills beyond its
economic, legal, and ethical responsibilities
Refers to a company’s strategy to respond to
stakeholders’ economic, legal, ethical, or
discretionary expectations concerning social
responsibility
A social responsiveness strategy in which a
company does less than society expects
A social responsiveness strategy in which a
company admits responsibility for a problem but
does the least required to meet societal
expectations
A social responsiveness strategy in which a
company accepts responsibility for a problem and
does all that society expects to solve that problem
A social responsiveness strategy in which a
company anticipates a problem before it occurs
and does more than society expects to take
responsibility for and address the problem
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