Equalities Impact Assessment Reducing Re-Offending Date: March 2008 Equality Impact Assessment: Services Title of service being assessed: Reducing Re-Offending Name of Department: Youth Offending Service Name and role of the officer(s) completing this assessment. Contact Telephone Number(s): 0116 260 6000 Date assessment completed: 14/3/08 Defining the service 1. What are the aims, objectives or purpose of the service? Are these reflected in the relevant service plan? When directed by the Courts the YOS supervises young people on Court orders and voluntarily with young people who have received a Final Warning or with intervention for a second minor offence. The objectives are to Reduce offending and the use of custody, improve the outcomes for children and young people The Youth Justice Plan reflects the objectives above 2. What outcomes does the service want to achieve and for whom? How have these been determined? Please also list any relevant performance indicators. The Youth Justice Board objectives are to reduce offending and the use of custody, and improve the outcomes for children and young people National Indicators linked to Supervision of young people in the community are NI 19 Rate of Proven Re-offending by Young people NI 43 Young people with in the Youth Justice System receiving a conviction in court who are sentenced to custody NI 44 Ethnic composition of offenders on Youth Justice System Disposals NI Young Offenders engagement in suitable ETE NI 46 Young offenders access to suitable accommodation 3. Who is responsible for delivering the service? Are any other organisations involved? If other organisations are involved are they fully compliant with the Council’s Equality Policy? The service is delivered in partnership with Health, Social Care (Education and Social Care) , Connexions, Probation, Police and Courts. The YOS also works together with the Youth Service and a number of voluntary organisations who provide services for young people. I am unclear who is complaint with Councils Equality Policy or who needs to be …..???? 4. Consider the answers given in questions 1, 2 and 3 and assess whether your service results, or could result in adverse impact on or discrimination against different groups of people. If you consider that there is adverse impact or discrimination, or the potential for either, please outline below and state whether is it justifiable or legitimate and give your reasons for this. (See examples in Section 6) As has been indicated earlier the YOS work with young people who it is directed to work with by the criminal justice system. The YOS Ethnicity KPI currently identifies that young people who identify themselves as black or black British (0.58%) or Mixed origin (0.46%) are over represented. The YOS will need to work with other members of the criminal justice system to improve this position. The greatest risk is that the YOS could see an adverse impact due to unintended actions of staff supervising young people. When working with a diverse population with different ethnic origins, genders , religious beliefs, or disability there is potential for unintended outcomes which may disadvantage then in some way. Actions of an intentional nature direct at individuals would be dealt with via the disciplinary process when they are drawn to the attention of managers via complaints or become apparent in supervision. The YOS in order to manage the potential for unintended consequences is putting a number of qualitative processes in place to ensure fair treatment. The process is linked to the key stages of contact with the young person. ASSET Quality Initial Planning quality Risk of harm to others and vulnerability assessments quality Feedback on YOS contact from client Groups Analysis of complaints Staff make up Currently the YOS is focused on measuring outcomes in relation to Gender and Black minority ethnic groups in relation to ASSET Quality, initial planning and risk of harm and vulnerability. Further works needs to complete in order the YOS to be able to assess the risk of harm to others and Vulnerability and feedback from client groups. ASSET Quality Outcomes Final Warning ASSET Assessments (completed in April 2007) All assessment where of a satisfactory or better quality and all sections of the assessment were viewed as satisfactory of better quality. . There was an indication that assessment of females was marginally better than that of males. It is very difficult to know if this is due to discrimination on the part of staff as there are other issues which could be influencing this. Teenage females are more verbal than their male counter parts of a similar age and this is may make it easier for staff to evidence judgements for the purpose of the assessment. Core ASSET assessment for young people on Court orders. (completed in Nov 2006) The ASSET quality was satisfactory or better in relation to the all ASSETS in 86% with black and minority ethnic groups ASSETS in 86% and with females ASSETs in 87% and with males ASSETS in 85% of cases. The male groups achieved a marginally poorer quality than comparator groups this may point to the gender difference described previously. Black and minority ethnic groups’ attitude towards offending was the only area of assessment marginally different to other groups. This is a similar finding to the Final Warning ASSET group, but as with the Final Warnings ASSET assessment all assessments were viewed as satisfactory or better. Intervention Planning outcomes Final Warning plans All reviewed plans were satisfactory or better for all groups Core ASSET intervention Plans (August 2008) This was identified as an area of practice which needed to improve with overall Intervention plans only achieving 30% satisfactory or better, black and minority ethnic groups achieving 40% Females 30% and Males 36%. The results do indicate potential inequality, and a need to improve the quality of planning. In this case improving the quality of intervention planning is likely to be the best approach to improving the quality for all groups. 5. (a) If you have identified adverse impact or discrimination that is illegal you are required to take action to remedy this immediately. (b) If you have identified adverse impact or discrimination that is justifiable or legitimate, you will need to consider what actions can be taken to mitigate its effect on those groups of people. This arises out of the duty to promote good relations between people of different groups and is in keeping with the Council’s approach to social cohesion. (An example of this could be Positive Action measures which target specific members of staff). Ensure that these actions are listed in the attached equality improvement plan. If you do not have the authority to take the action required, you will need to alert the relevant service manager of your findings. Identifying and Removing Barriers to Equal Access 6. (a) Identify the ways people can find out about and use the services you provide. Consider any processes they need to go through or criteria that we apply to determine eligibility for receiving the service. List your answers in box (a) below. (b) Review those processes and criteria and consider whether any of them are essential (i.e. are they a legal requirement?) and mark accordingly in box (b). You are aiming to maintain only those processes or criteria that are critical to delivering the service. (c) Review those processes and criterion that you have decided are critical against the access needs that various equality groups of people have. Are there any groups of people who would not be able to find out about or use the service? What are the barriers that are preventing them? List your answers in box (c) Consider issues such as: How can people who are deaf/disabled or visually impaired find out about your service? What about people whose first language is not English. Is information readily available in a variety of formats e.g. other languages, large print, audio tape, easy read for people with learning difficulties? If people need to come to council offices, are these fully accessible? How easy is it for a person to make their communication needs understood? Is there good and accessible transport links to the offices? Is there parking for disabled people? How do you ensure that an individual’s preferred method of communication is known about and adhered to? Is there a quiet area for interviewing people who are deaf/disabled? Is sufficient time allocated? Are the needs of young children accompanying a service user accommodated? Can an officer attend a user’s home if, for example, a person finds it difficult or impossible to come to the offices? Have staff received sufficient and appropriate customer care and equalities awareness training to be able to deal confidently with a variety of potential access needs? (a) List Process and Criteria Final Warning with intervention – 97.3% of young people who receive a final warning for their second minor offence receive a service Service provided Courts impose relevant community sentences. Service provided in 100% of cases (b) Essential? Ye s/No (c) Yes Access to services is dependent on legal criteria being managed by Police and Courts . The YOS is required to accept all young people referred to them by the police and courts YES Barriers identified and groups affected Offices are accessible, but the majority of young people are seen at home or in locations agreed by them taking account of transport links and other needs they have. Translation services are available when required both in written and verbal forms. Leaflets in different languages are not made available due to cost and very limited need, but explanations are given verbally when required in another language. Staff receive equality training and are trained to be able to work with young people who are difficult to engaged. Training records are maintained 6. (d)Based on your answers for (a),(b) and (c) consider what barriers you can remove, what reasonable adjustment may be necessary to ensure the service is accessible (this could include providing the service elsewhere). Consider what actions you will need to take to address any unmet needs that you have identified. For disabled people, as defined under the Disability Discrimination Act, this could mean treating them more favourably to ensure that there is equality of outcome. When you are deciding priorities for action you will need to consider whether the barriers result in an adverse impact or discrimination that is illegal. These will constitute your top priority. The other priorities will be dependent on such issues as whether a group is particularly excluded or connected to the core business of the service, whether there are adjustments that would mean several groups benefit. Ensure that the actions you identify are put into the attached equality improvement plan. If you do not have the authority to take the action required, you will need to alert the relevant service manager of your findings. Ensuring Continuous Equality Improvement 7. The council is committed to mainstreaming equality, ensuring that it is integrated into our performance management frameworks and subject to continuous improvement through performance monitoring. Essentially, if you are not monitoring, you do not know what impact your service is having or whether you are meeting people’s needs. The table below shows examples of several types and sources of performance information that we collect as a council, some is collected corporately and some will be collected within individual services. Review what data you have and consider the following questions: (a) What does analysis of the data tell you about how well your service is meeting the needs of the various equality groups? Are there any unmet needs or concerns that need to be addressed? How up to date is the information? (b) Which groups of people are you hearing from? Are there groups of people that you are not hearing from? What can you do to ensure that people are able to provide feedback on the service? Is there information on service user needs held by other services that would be appropriate for your services? Note your answers to these questions in the 3rd and 4th column below. Data Type Source(s) Compliments, complaints and comments Complaints System Criminal Justice system take up Locally held National indicator Analysis of the data and/or gaps in information The YOS Ethnicity KPI currently identifies that young people who identify themselves as black or black British (0.58%) or Mixed origin (0.46%) over represented. The YOS will need to work with other members of the criminal justice system to improve When last gathered Annually this position Participation Satisfaction Rates Annual consultation No data developing the methodology for obtaining analysis it. This is due to be completed in 2008/9 Annually Starting in 2009 Assessment Quality Outcomes Assessment data analysis Internal review of quality Final Warning Assessments (Final Warning ASSET) 100% sample assessments are of a satisfactory or better quality and all sections of the assessment were viewed as satisfactory of better quality. . There was an indication that assessment of females was marginally better than that of males. It is very difficult to know if this is due to discrimination on the part of staff as there are other issues which could be influencing this. Teenage females are more verbal than their male counter parts of a similar age and this is may make it easier for staff to evidence judgements for the purpose of the assessment. completed in April 2007) The Black and ethnic minority clients received satisfactory assessments across all areas but the quality was marginally lower in relation to three section of the assessment living arrangement family and personal relationships, emotional and mental health, perception of others thinking and behaviour, and attitudes to offending and motivation to change. This was believed to indicate that YOS may need to improve how it works with black and minority ethnic young people. Assessment for young people on Court orders (CORE ASSET) The core ASSET quality was overall 86% with completed black and minority ethnic groups achieving 86% in Nov and females 87% and males 85%. The male groups achieved a marginally poorer quality than comparator groups this may point to the gender difference described previously. Black and minority ethnic groups’ attitude towards offending was the only area of assessment marginally different to other groups. This is a similar finding to the Final Warning ASSET group, but as with the Final Warnings ASSET assessment all assessments were viewed as satisfactory or better. 2006) Data Type Intervention and planning Source(s) Internal review of quality Analysis of the data and/or gaps in information Intervention Planning outcomes Final Warning plans were all viewed as satisfactory or better for all groups When last gathered Completed August 2007 Core ASSET intervention Plans This was identified as an area of practice which needed to improve with overall Intervention plans only achieving 30% satisfactory or better, black and minority ethnic groups achieving 40% Females 30% and Males 36%. The results do indicate potential inequality, and a need to improve the quality of planning. In this case improving the quality of intervention planning is likely to be the best approach to improving the quality for all groups. Risk of harm to other and vulnerability assessments Internal review of quality Still to be reviewed Demographic Data Obtained from central government Population of 10-17 year olds 69181 based on 2004 mid point estimate Annually 2008/9 Ethnicity (Population based on 2004 mid point estimate) Year 2004 10-17 White Mixed Asian or Asian Britis h Black or Black Britis h Chine se or other ethni c group 63,161 1,457 3,695 350 518 91.30% 2.11% 5.34% 0.51% 0.75% 2005/6 Differen ce 91.51% 4.84% 1.09% 0.58% 0.00% -0.21% 2.56% 0.46% 2006/7 Differen ce 91.12% 1.85% 4.72% 0.18% 0.26% 0.62% 1.20% 0.70% 1.11% 0.36% 0.50% 0.75% Figures in yellow indicate over representation Workforce Profile Organisational Development/ Personnel Volunteers are currently 74.9% female and 24.3% of the volunteers are from black minority ethnic groups Workforce currently 77.4% female and 26.5% from Black minority ethnic groups. The management group is 57.2% female and 42.8% from black minority ethnic groups There is an over representation of females in the volunteer group and workforce as a whole. This is due to it this type of work being seen as overwhelmingly as female area of work and does not attract male workers. Black Minority ethnic groups are over represented for Leicestershire (7% BME) but likely to be consistent with the area from which the workforce is drawn. The management group is well balanced both by gender and ethnicity. Organisational consultation Other (please Diversity Action group Meets quarterly through out year. This group has representation from across the organization and is consulted about the equality action plan and all equality feedback issues. Figures published in the Youth Justice plan specify) OPPORTUNITIES FOR SOCIAL COHESION OR PROMOTING GOOD RELATIONS BETWEEN DIFFERENT GROUPS OF PEOPLE 9. Social cohesion is a priority for Councils. Progress made towards building more cohesive, empowered and active communities is now being measured through national Performance Indicators. Essentially social cohesion is about promoting a sense of connection, trust and belonging both within and across communities and groups. Review all the actions and targets that you have identified as a result of this equality impact assessment to what social cohesion issues could arise, for example: these should include: (a) Are there ways in which your service could bring different groups of people together, for example to develop future provision? (b) Are there ways in which existing groups could interact with the service, for example, as part of ongoing monitoring of service provision? (c) Could the way you provide the service bring different groups of people together to use the service? (d) Does the way in which your service is provided have the potential to lead to resentment between different groups of people? How can you compensate for perceptions of preferential or differential treatment? (e) If the improvement plan identifies addressing a gap in the service for a particular group of people, has this also addressed the potential for perceptions of preferential treatment for the group? (For example, if you give priority treatment to disabled people, how will you manage the negative attitudes that non-disabled people may develop as a result.) (f) How can your service explicitly demonstrate the council’s commitment to promote equality across race, gender, disability, age, religion/belief and the LGBT communities? List your answers below. Ensure that the actions you identify are put into the attached equality improvement plan. The YOS work force and volunteers is representative of the community and as such provides a clear massage to clients and the community of the YOS commitment to equality. The involvement of 200 plus volunteers who are representative of the community does ensure to some extent that the YOS is effectively engaging with the community to support its activity. The YOS is continuing to develop feedback from participants to ensure that service delivery is appropriate to all equality strands. The YOS does need to consider how it can more effectively engage with the communities to ensure that providing services which are appropriate. Equalities Board_26 November 2007_Paper X EQUALITY IMPROVEMENT PLAN Please list all the equality objectives, actions and targets that result from the Equality Impact Assessment (continue on separate sheets as necessary). These now need to be included in the relevant service plan for mainstreaming and performance management purposes. Equality Objective Action Officer responsible By when Work with soft ware supplier to ensure appropriate recording of disability is avaible on YOS database Raise at software user group and ensure that it is included in the specification for the YOS data base Chris Bolas/Lindsey Kirby 2009/10 Ensure that recording of religion is routinely carried out on YOS databases Include as part of the annual C and C assessment. Chris Bolas /Lindsey Kirby and operational managers March 2009 Chris Bolas March 2009 Inform staff of the need to do this via service meeting Communicate and monitor progress of implementation Monitor sexual orientation, religion as part standard employment monitoring procedures Report the need to Chief Executives Equality group 15 Equalities Board_26 November 2007_Paper X Equality Objective Action Officer responsible By when Monitor disability, sexual orientation, religion as part volunteer recruitment Development of recording system for religion disability and sexual orientation in line with County council recruitment practice Tracy Green March 2009 Complete risk management quality assurance exercise Complete an audit by the end of march 2009 Chris Bolas and operational managers March 2009 Work with partners in the Criminal Justice system to look at issues of disproportionalality of young people receiving a criminal conviction. Ensure that data is available on service delivery from clients and parents/carers March 2009 Complete development work of survey tool and analysis methods Authorised signature (Completing Officer/s) 16 Chris Bolas/ Tracy Green March 2009 Equalities Board_26 November 2007_Paper X ………………………………………………………………. Date: ……………………………………………………….. Authorised signature (Member of Departmental Management Team) ………………………………………………………………. Date: ……………………………………………………….. Once completed and authorised, please send copy of this form to the Corporate Support & Diversity Section in Chief Executives. 17