1 THE SOUTH AFRICAN NATIONAL ROADS AGENCY LIMITED (SANRAL) RFP No. FIN63120/63130/2010/1 FOR SERVICES IN RESPECT OF TRAVEL, ACCOMMODATION, CONFERENCING AND CAR HIRE ARRANGEMENTS THIS DOCUMENT COMPILED BY: The South African National Roads Agency Ltd 1204 Park Street Hatfield Pretoria 0083 Tel: (012) 426 6000 #409067v1 Fax: (012) 362 2101 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 2 TABLE OF CONTENTS RFP NOTICE AND INVITATION REQUEST FOR PROPOSAL 1. 2. 3. 4. 5. 6. 7. OVERVIEW BACKGROUND SCOPE OF THE WORK GENERAL CONDITIONS PROPOSAL CONTENT PROPOSAL EVALUATION AND SELECTION PROPOSAL RULES RFP RETURNABLE SCHEDULES APPENDIX A: PROFORMA LETTER OF APPLICATION FORM A: CERTIFICATE OF AUTHORITY FOR SINATORY FORM B: COMPULSORY ENTERPRISE QUESTIONNAIRE FORM C: SCHEDULE OF VARIATIONS OR DEVIATIONS FORM D: SCHEDULE OF ADDENDA TO RFP FORM E: TAX CLEARANCE CERTIFICATE FORM F: DECLARATION OF INTEREST FORM G: DECLARATION OF PROPOSER’S PAST SUPPLY CHAIN MANAGEMENT PRACTICES FORMH: CERTIFICATE OF INSURANCE COVER FORM I: TEAM DETAILS FORM J: PROOF OF REGISTRATION IATA AND ASATA FORM K: BEE VERIFICATION CERTIFICATE FORM L: FORM OF AGREEMENT APPENDIX B: GENERAL CONDITIONS OF CONTRACT APPENDIX C: SPECIAL CONDITIONS OF CONTRACT ANNEXURES Annexure A: Air Travel. Annexure B: Car Rentals. Annexure C: Accommodation. Annexure D: Conferencing and Supply of Support Services. Annexure E: Payment Annexure F: Accumulated credits. Annexure G: Management Reports. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 3 REQUEST FOR PROPOSAL NOTICE AND INVITATION RFP NO: FIN63120/63130/2010/1 REQUEST FOR PROPOSAL FOR SERVICES IN RESPECT OF TRAVEL, ACCOMMODATION, CONFERENCING AND CAR HIRE ARRANGEMENTS The South African National Roads Agency Limited (SANRAL) invites proposals from qualified Service Provider/s to enter into an agreement for SERVICES IN RESPECT OF TRAVEL, ACCOMMODATION, CONFERENCING AND CAR HIRE ARRANGEMENTS. The agreement will be for a base period of 3 (three) years from the date of award, with the option to renew at the sole discretion of SANRAL and under mutual agreement providing the pricing, terms and conditions remain the same for any additional period as agreed upon between SANRAL and the company to whom the contract was awarded. It is SANRAL’s intent to make an award as a result of this Request for Proposal (RFP). The provision of these services will be for the period commencing on 01 April 2010 to 31 March 2013. The South African National Roads Agency Ltd is committed to transformation, employment equity and staff advancement, and supporting broad based black economic empowerment. The primary criteria in selection, apart from costs, will be the degree to which the Service Provider/s can demonstrate appropriate knowledge and expertise as well as the Service Provider/s equity profile of management, ownership and implementation as required in the industry specific charter for this proposal. Preference will be offered to Service Provider/s who comply with the criteria stated in the Request for Proposal. The Request for proposal documents can be directly downloaded from SANRAL’s website being www.nra.co.za. SANRAL reserves the right to make the award as a result of this Request for Proposal as a whole or in part and is under no obligation to accept the lowest or any proposal. Proposals are to be submitted in the marked Tender box, in the reception area, of SANRAL’s Northern Region’s Office situated at 38 Ida Street, Menlyn, Pretoria. The Tender box will only be available for the depositing of proposals between 08h00 and 16h00 on weekdays only (excluding public holidays) The closing time for receipt of proposals is 17 March 2010 at 14H00. Telegraphic, telephonic, telex, email, facsimile and late proposals will not be accepted. Queries relating to issues arising from these documents may be addressed to Mr Dion Masombuka Tel: No (012) 426 6000 Fax No (012) 362 2101 #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 4 REQUEST FOR PROPOSALS 1. OVERVIEW The South African National Roads Agency Limited is soliciting proposals from qualified Service Provider/s to enter into an agreement for services in respect of travel, accommodation, conferencing and car hire arrangements. The agreement will be for a base period of three (3) years from the date of award, with an option to renew for a further period of two (2) years at the sole discretion of SANRAL. 2. BACKROUND The South African National Roads Agency Limited (SANRAL) is a company established in terms of the National Roads Act, Act 7 of 1998. It has its main offices located in Hatfield, Pretoria and has four regional offices namely: Northern Region (Menlyn, Pretoria), Eastern Region (Pietermaritzburg), Southern Region (Port Elizabeth) and Western Region (Cape Town). SANRAL requires that travel and accommodation arrangements in respect of its officials, or non officials requiring it, in the interest of the SANRAL, be made by a travel agent, with due consideration of the fact that the travel and accommodation arrangements will be for persons traveling for official purposes and in the interest of the SANRAL. The South African Roads Agency Limited therefore requires the services of a registered IATA (International Air Transport Association) and ASATA (Association of South African Travel Agents) Travel Management Company (TMC) for the delivering of quality, innovative and cost efficient travel and product services. Safe and risk free travel is imperative. SANRAL also expects its appointed service provider to contribute significantly to SANRAL’s savings initiative as far as the above services are concerned. 3. SCOPE OF WORK The South African National Roads Agency Limited (SANRAL) is soliciting proposals from Service Provider/s that will offer the following services: 3A. GENERAL REQUIREMENTS The appointed travel agent will be required to, always, assist the SANRAL tasking officials (person who make booking) concerning travel and accommodation arrangements for its Head Office located in Hatfield, Pretoria and all its four regional offices namely: Southern (Port Elizabeth), Eastern (Pietermaritzburg), Western (Cape Town) and Northern (Menlyn, Pretoria). Each requirement must, thus, be dealt with in such a manner that the most economical travel or accommodation is arranged to justify and satisfy the stated requirement. It is to be noted that bulk procurement of air tickets is not included as a requirement. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 5 3A.1 Overall requirement. The South African National Roads Agency’s requirement for domestic and international travel and accommodation covers the following in total or in part thereof: 3A.1. a. 3A.1 3A.1 #409067v1 Air travel i Planning, arranging and amending air travel bookings through available branch offices and agencies inside or outside South Africa. Ii SANRAL has negotiated a corporate agreement with South African Airways (SAA) and is therefore SANRAL’s preferred airline company. The successful Proposer will be expected to honour this agreement. Iii Negotiating and monitoring discounts in travel or credits, on accumulated expenditure for air travels with SANRAL’s preferred airline company (South African Airways). b. Vehicle rental I Booking vehicles with car rental companies and amending any confirmed bookings if necessary. The vehicles should meet or exceed SANRAL’s minimum standard vehicle requirements i.e. All vehicles to be four doors, equipped with air conditioning, air bags, power steering, Antilock Brake Systems (ABS), AM/FM/CD radio and all appropriate driver and passenger safety equipment. ii Negotiating discounts on standard tariffs or reduced tariffs with all service providers. iii Preferred car rental companies must always be given preference. c. Accommodation i Planning, booking and amending accommodation with any hotel groups, private hotel or other available concern; for example guesthouse where such a requirement is referred to the travel agent. ii Negotiating discounts on standard tariffs or reduced tariffs with all available hotel groups, private hotels or other concerns. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 6 3A.1 d. Conferencing i Planning, booking and amending conference requirements with any hotel groups, private hotel or other conference facility, where such a requirement is referred to the travel agent. ii Negotiating discounts on standard tariffs or reduced tariffs with all service providers. Note: The SANRAL reserves the right to use other resources to execute this service. 3A2 SPECIFIC REQUIREMENTS Support services. In respect of support services, SANRAL’s requirements are as follows: 3A2.1 Branch offices and agencies (a) Local branch offices or agencies where domestic and/or international requirements can be planned and/or booked, and where amendments to bookings can be done, are to be available in the main centers of South Africa mentioned below: Pretoria, Port Elizabeth, Cape Town and Pietermaritzburg. (b) 3A.2.2 Branch offices or agencies with whom liaison exists, where bookings or amendments to bookings can be done, are to be available outside South Africa. Delivery service. All air tickets and travel documentation will be timeously delivered to the tasking official (person that makes the booking), his or her nominee or the point of delivery/collection. Only in exceptional cases and as mutually agreed between the travel agent and the tasking authority, may air tickets and travel documentation be collected by members or nominees of the tasking authority from the travel agent or designated collection point. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 7 3A.2.3 24 Hour service. Personnel from the travel agent must be available on a 24-hour basis, so that as and when required; unexpected changes to a travel plan or accommodation can be made. 3A.2.4 Workshops. The travel agent must arrange regular workshops during which relations and functioning between the travel agent and the tasking authorities can be structured and maintained. 3A.2.5 Travel information/tips Inform the SANRAL via e-mail updated travel information/tips on: a. Changes in visa requirements b. Airport rules i.e. baggage weight, etc. c. Any other information which will aid the SANRAL travellers. 3A.2.6 Loyalty Program a. Assist the SANRAL in redeeming loyalty programme benefits on request. b. Assist on request with the arrangements to make use of car rental companies express counters 3A.2.7 Visa’s, Forex and Insurance Assist the SANRAL in obtaining visa’s, forex as and when required. SANRAL has its own travel insurance and no assistance is required in this area. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 8 3A.2.8 Reporting Describe your company’s ability to report in terms of Annexure G and supply examples where possible. Please note that emphasize should be placed on the following: a. Monthly management reports (or at such intervals as is agreed to) in a format agreed upon between the service provider and the SANRAL which should include but not limited to: i. spreadsheet detailing travel by requester ii. spend analysis (charges made) etc. iii. travel destinations etc. iv. any other value adding reports b. Tracks the relevant travel information for reporting purposes which should include but not limited to: i method of tracking i.e. system or manual generated reports ii time needed to compile this report iii availability i.e. hard copy, e-mail etc. c. Ability to audit its corporate reporting specific to this account should Inconsistencies exist between agency and airline driven report results. 3A3 OTHER REQUIREMENTS: The following other requirements must also be met: 3A.3.1 Management Reports. Management reports on detailed expenses per completed month for each service, inclusive of all savings, must be submitted before the last day of the following month. The reports will reflect detail per region and be in the format as reflected in Annexure “G” attached. The submission of the management reports are to be as follows: i Detail per region i.e. Head Office SANRAL, etc. 3A.3.2 Tariff / Discount Adjustments. Furnishing notices of imminent tariff adjustments, especially in respect of air travels, and ensuring continuous negotiations to ensure lower tariffs or higher discounts. 3A4 . OPERATING PROCEDURES The operating procedures for the following are attached as Annexures and form the basis by which the travel agent will provide the service required and payment will be done. The operating procedures may be subjected to minor adjustments to ensure smooth liaison between SANRAL and the appointed travel agent, but only after mutual consent and written agreement. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 9 3B 3B1. a. Annexure A: Air Travel. b. Annexure B: Car Rentals. c. Annexure C: Accommodation. d. Annexure D: Conferencing and Supply of Support Services. e. Annexure E: Payment f. Annexure F: Accumulated credits. g. Annexure G: Management Reports. FURTHER REQUIREMENTS RESPONSIBILITIES Tasking authority (person who makes the booking). The tasking authorities of SANRAL will be responsible for the following: 3B1.1 Giving the travel agent the necessary detail so that the required travel and/or accommodation requirements are understood. In this regard, the following would have been considered: i. Official nature of the travel and accommodation requirements. ii. Departure and arrival points/dates and type of required travel. iii. Departure and arrival dates and type of accommodation required. iv. Any other specific requirements relating to, for example, passenger class in aircraft to be provided, vehicle rental, etc. v. Responsibility and objective codes. 3B1.2 Giving the travel agent a purchase order to authorize the issuance of the required travel documentation. 3B1.3 Initiate payment after receipt of the necessary proof that the required air travel, accommodation, car rental service, conference was rendered. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 10 3B2 Travel Agent. . a. When making bookings for travel and accommodation, preference must be given to the instructions of the tasking authorities in respect of the following: i. Dates, routes, preferred airlines, passenger class, preferred seating and estimated costs for air travel, preferred method of payment. ii. Hotel facilities, location, availability of parking facilities, distance from airports, public transport, etc. for accommodation. b. Alternative arrangements must timeously be suggested if confirming seating or accommodation arrangement is impossible or if it can be proven that with deviations to original arrangements, financial savings can be realized. c. Advance travel plans and bill of price will be submitted before finalization of the purchase order, especially in cases where a variety of traveling routes, accommodation and services are provided. d. Issuance of travel documentation after receipt of purchase order from the tasking official. e. Timeously delivery to the tasking official, his or her nominee or point of delivery/collection, all the required travel documentation, for example air tickets, vouchers in respect of accommodation or can rentals, etc. f. Timeous/submission of proof that the required services have been rendered and/or used, so that payment can be arranged by the SANRAL, unless payment had been done in cash or by the individuals concerned. Such proof will include invoices, on which the required information is reflected. g. Timeous submission of the required management reports. h. Names, addresses and telephone numbers of all branch offices and agencies, inside and outside South Africa, and agencies with whom liaison exists outside South Africa, must be made available on a 24-hour basis to SANRAL. i. Ensure confidentiality in respect of all travel and accommodation arrangements concerning all persons if requested by the SANRAL. j. Ensure continued negotiations with suppliers of all services to the benefits of the SANRAL. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 11 4. GENERAL CONDITIONS : 4.1 General Terms This Request for Proposal is issued in terms of the Public Finance Management Act 1 of 1999 (PFMA), the Preferential Procurement Policy Framework Act 5 of 2000 (PPPFA), and Supply Chain Management Regulations issued by the National Treasury. Parties wishing to submit proposals are required to indicate that they are willing to accept the General Conditions and Procedures contained in this document. Please read this document carefully prior to submitting your proposal. 4.2. The Proposal format 4.2.1 Economy of proposal preparation The proposal should be prepared simply and economically, providing a straightforward, concise description of the bid participant’s ability to meet the requirements of the proposal request. Extravagant proposal preparations will receive no extra evaluation credit. Clear factual responses are required. The content of the proposals shall determine the merit of each participant, not brochures or other marketing materials. To facilitate the review of proposals, participants are required to organise their responses according to the format prescribed in this document. Should a participant wish to provide additional information, that information should be referred to and included in a file of Annexures. 4.2.2 Validity of proposals The proposal must be valid for at least one hundred and twenty (120) days from the due date for the responses to be submitted. 4.2.3 Number of proposals Each bid participant must provide two(2) hard copies of their entire proposal, including all the documentation referred to in this document, in the format as specified. These will become the property of the SANRAL, and will not be returned. Receipt of all proposals will be recorded in a register at the point of receipt. One copy must be signed #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 12 and dated in ink by the bidder or authorized representative of the bidder and initialled on each page. 4.3 Submission of proposals 4.3.1 Proposals must reach the offices of the SANRAL as specified in the RFP Notice before 14H00 on 17 March 2010, and must be enclosed in a sealed envelope which must have clearly inscribed on the outside: (a) RFP No: RFP No. FIN63120/63130/2010/1 (b) RFP for SERVICES IN RESPECT OF TRAVEL, ACCOMMODATION, CONFERENCING AND CAR HIRE ARRANGEMENTS. (c) Closing date: 14H00, 17 March 2010 4.3.2 Proposals are to be submitted in the marked proposal box, in the reception area, of SANRAL’s Office situated at SANRAL’s Northern Region’s Office situated at 38 Ida Street, Menlyn, Pretoria. The proposal box will only be available for the depositing of proposals between 08H00 and 16h00 on weekdays only (excluding public holidays). 4.3.3 Please note that this RFP closes punctually at 14h00 on 17 March 2010. No late submissions will be considered under any circumstances whatsoever. 4.3.4 All the documentation referred to in this document must be submitted. Failure to submit all the documentation referred to in this document may result in a submission being regarded as non-responsive, and not considered for evaluation. 4.3.5 The SANRAL shall not disclose any details pertaining to the responses received to any other participants as this is regarded as confidential information. 4.3.6 Envelopes must not contain documents relating to any RFP other than RFP No. FIN63120/63130/2010/1 4.3.7 The responses to this RFP will be opened as soon as practicable after the expiry of the time advertised for receiving them. 4.3.8 A two envelope procedure will apply as follows: Place and seal the printed and completed returnable schedules and proposal as per 5.1 below, together with electronically completed CD in an envelope marked “TECHNICAL PROPOSAL” Place and seal the completed Letter of Offer and Acceptance forms, Pricing Schedule, Breakdown of Rates, the requirements of 5.2 below, and the BEE scorecard together with electronically #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 13 - completed CD in an envelope marked “FINANCIAL PROPOSAL” together with the warning (do not open with Technical Proposal). Each envelope shall state on the outside the Employer’s address, contract number and title as well as the tenderer's name, authorised representative’s name, postal address and contact telephone numbers. Seal both envelopes in an outer envelope with the words “REQUEST FOR PROPOSAL” clearly marked and bearing the Employer’s name, RFP No. FIN63120/63130/2010/1 and description as well as the tenderer’s authorized representative’s name, postal address and contact details. - 5. PROPOSAL CONTENT: 5.1 Technical Content of Proposal: Each technical proposal must contain the following: Registered Name of Service Provider, Address, and telephone number, Full contact details of the principal member/officer of the Service Provider responsible for administration of the contract. List of regional/branch office (if any) Date since Service provider has been providing the services required in this Request for Proposal List of all contract/work/services, indicating whether it is current or completed, provided to other clients in the past three (3) years Proof of Public Liability cover (certified copy of Insurance Policy or original letter from underwriter confirming insurance) (only if required in terms of this Request for Proposal) Provide a detailed management and operational plan that the Service Provider propose to deliver the services/work/contract in terms of this Request for Proposal. The management and operational plan should at least address the General and Specific requirements contained in this Request for Proposal. The management plan must specify the Service Provider’s capability for bringing in additional resources, or personnel to meet the needs of SANRAL in an emergency situation. Identify where the resources will be obtained and the time required to make them available to SANRAL. Submit a list of all office and locations as well the capacity of each to meet the requirements of this proposal including the time required at each to deliver in terms of the requirements of this Request for Proposal. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 14 Provide information on those individuals assigned to work with SANRAL including a description of their experience in providing the services for similar organizations. Provide a list of at least six (6) of the Service Provider’s clients comparable to SANRAL indicating the length of service of each account. SANRAL reserves the right to contact and/or visit any of these clients. Provide a copy of the Service Provider’s most recent audited financial statements. Provide a list of subcontractors, including addresses, qualifications and areas of responsibility (if applicable). 5.2 Cost Proposal Content: The cost proposal will be used in the evaluation of the Request for Proposal and will be used as a basis for the negotiated agreement. Each cost proposal should contain the following as a minimum: Describe how SANRAL will be charged for the service required by providing a price structure. All charges must be specified and price separately. Describe how SANRAL will benefit from cost savings by accepting the Service Provider’s pricing structure, including discounts, waivers, etc. Provide various types of services or options, discounts and additional information that will allow cost savings towards SANRAL. Provide Direct costs, discounts, benefits, availability of services (eg. 24 hours per day), including a toll free number or any other contact method to access these services Describe and provide any Indirect costs Describe any daily, weekly, monthly rates applicable to providing the service Provide information on Sub contractors/consultants, if applicable 6. PROPOSAL EVALUATION AND SELECTION: 6.1 Basis of Selection SANRAL will evaluate proposals and select the Service Provider on, inter alia, the following basis: The Service Provider plan to assist SANRAL to meet its goals for the provision of the required services; The ability of the Service Provider to meet the requirements of the Preferential Procurement Policy Framework Act. Prospective Service Provider/s must submit their shareholding structure. Bidders are #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 15 encouraged to ensure that their bids include a significant BBBEE component. The Service Provider’s relevant experience, qualifications and success in providing the goods and services outlined in this RFP; The Firm's financial proposal as outlined in the RFP including discounts, service charges, other charges and fees; The quality of the proposal, specifically, responsiveness to requirements and adequacy of information provided; The quality and experience of the personnel/staff that will be delivering the services to SANRAL; The contractual terms which would govern the relationship between SANRAL and the Selected Service Provider; Any other factors relevant to the Service Provider's capacity and willingness to satisfy the SANRAL requirements. 6.2 Evaluation and Adjudication The evaluation and Adjudication of the Proposals will strictly be dealt with in terms of the PFMA, Treasury regulations and Supply Chain Management. Technical and Financial proposals will be evaluated separately. It is therefore important that the two proposals are separated on submission. 6.3 WEIGHT EVALUATION CRITERIA: The preference points system as prescribed in the Preferential Procurement Policy Framework Act will be applied as follows: The 80/20 system for procurement up to a value of R500 000-00 The 90/10 system for procurement exceeding R500 000-00 The weighting for evaluation is summarised below: Adjudication Category for Services Weighting Technical 80 Capability Infrastructure of company 40 Suitability Evaluation based on the quality of the response, feasibility, quality and content. 40 #409067v1 FEBRUARY 2010 RFP No. FIN63120/63130/2010/1 16 Pricing Ranking of the pricing, feasibility and sustainability of the service delivery based on the price provided. 10 BEE Compliance Conformance of the Service Provider based upon a BBBEE Verification Certificate issued by a BEE Verification Agency 10 TOTAL 100 The minimum percentage of evaluation points for Technical is 80% but may be adjusted at SANRAL’s discretion in the event that tenders fail to achieve the threshold in sufficient number to allow a competitive analysis. All Financial Proposals of Proposer’s whose Technical Proposal does not meet the above evaluation points will be returned unopened to the Proposer. 7 PROPOSAL RULES NOTE: Only entities who are in good standing with the South African Revenue Services and with the necessary experience and capacity to execute these services satisfactorily need submit a Proposal. Should SANRAL require more information in order to permit a full appraisal of the Proposer’s experience and capacity to execute these services satisfactorily, such information shall be provided within five days of being called upon to do so. 7.1 LETTER OF APPLICATION 7.1.1 The RFP shall be signed and witnessed on the letter of application incorporated herein. The proposal shall be fully priced and totalled in the currency of the Republic of South Africa to show the amount of the proposal. All forms, certificates and schedules shall be completed and signed in black ink. 7.1.2 Where the space provided in the Appendix is insufficient, separate schedules may be drawn up in accordance with the given formats. These schedules shall then be submitted with the proposal documents. All such schedules shall be signed. 7.2 SIGNING OF PROPOSAL The proposal shall be signed by a person duly authorised to do so. A proposal submitted by a corporation shall bear the seal of the corporation and be attested by its secretary. Proposals submitted by joint ventures of two or more firms shall be accompanied by the document of formation of the joint venture, authenticated by a notary public or other official deputed to witness sworn statements, in which is defined precisely the conditions under which the joint #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 17 venture will function, its period of duration, the persons authorised to represent and obligate it, the participation of the several firms forming the joint venture, and any other information necessary to permit a full appraisal of its functioning. 7.3 PROPOSAL ALL-INCLUSIVE The proposer shall allow in the proposal for all fees related to professional services, electronic equipment, all taxes, levies, duties and everything necessary for the execution and completion of the services in accordance with the proposal documents. Value Added Tax (VAT) shall be excluded from the rates and prices. 7.4 ALTERATIONS TO PROPOSAL DOCUMENTS 7.4.1 No unauthorised alteration or addition shall be made to the letter of proposal or any other part of the proposal documents. If any such alteration or addition is made or if the proposal is not properly completed, the proposal may be rejected. 7.4.2 Proposals submitted in accordance with this Request for Proposal shall be without any qualifications. The proposer shall request SANRAL in writing at least 5(five) working days prior to the closing date of this Request for Proposal to clarify any point. SANRAL shall inform all the proposers of all such points in question (3) three days prior to the closing date. 7.5 PROPOSAL QUALIFICATION Should the proposer, despite the provisions of proposal rule 7.4, wish to amend or qualify the proposal documents, such amendment or qualification shall be expressly set out with full details in the proposal submission. Any qualification or amendment not expressly set out shall not have any force or effect. 7.6 ALTERNATIVE PROPOSALS 7.6.1 If, in addition, the proposer desires to submit for consideration any alternative method of rendering the services, each alternative proposal shall be submitted independently and shall be fully priced 7.6.2 No alternative proposal shall be considered unless a proposal based strictly on the Request for Proposal is also submitted. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 18 7.6.3 When a qualified proposal is submitted, it shall be compiled in the form of an alternative offer, showing the financial and other implications of the alternative to the postulated Request for Proposal. 7.7 CONFIDENTIAL NATURE OF DOCUMENTS 7.7.1 All recipients of the Request for Proposal documents (whether or not a proposal is submitted) shall treat the details of the documents as confidential. 7.7.2 No part of the proposal may be reproduced without the permission of the South African National Roads Agency Limited. This Request for Proposal document contains confidential information regarding this proposal and SANRAL. By accepting this document the recipient and all its participating members agree that they: 7.7.2.1 Will cause their members/directors, officers, employees, agents, advisors and representatives to use this document only to evaluate their possible involvement in this contract and for no other purpose; 7.7.2.2 Subject to the above paragraph, will not divulge or distribute any such information or pass any copies of this document without the prior written approval of SANRAL and will return this document together with all copies thereof and of such information to SANRAL promptly upon being requested to do so. Each recipient agrees to maintain the confidentiality of all information supplied to it in connection with the contract, and agrees to keep its own proposal confidential. 7.7.2.3 All data and details submitted by the proposers will be kept strictly confidential by SANRAL. 7.8 COST INCURRED BY PROPOSER SANRAL shall not be responsible for, or pay for, any expenses or losses which may be incurred by the proposer in the preparation and submission of the proposal or in visiting the site in connection therewith. 7.9 ATTENDANCE AT REQUEST FOR PROPOSAL' MEETING Attendance at the Request for Proposal’ meeting is compulsory #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 19 7.10 PROPOSAL ACCEPTANCE 7.10.1 SANRAL does not bind itself to accept the lowest or any other proposal. No correspondence will be entered into with regard to its decision. 7.10.2 SANRAL will only consider proposals from proposers who can prove to the satisfaction of SANRAL that they: a) have the necessary financial resources to undertake and complete the services; b) are experienced in the performance of services of a similar scope, complexity, extent and duration. In making an assessment in this regard, SANRAL shall be entitled to have regard to, inter alia, the scope, complexity, extent and duration of previous services undertaken or proposed for by the proposer; c) have sufficient employees who possess the high level of skill and expertise commensurate with the type of services proposed for, which skill and expertise must be detailed in the proposal. 7.10.3 SANRAL reserves to itself the right, in its sole discretion, to reject any proposal where it appears to SANRAL that the proposer does not comply with any of the requirements set out above. 7.11 PROPOSAL WITHDRAWAL OR MODIFICATION PRIOR TO CLOSING DATE 7.11.1 Any proposer has the right to withdraw, modify or correct his proposal after it has been delivered, provided that the written request for such withdrawal, modification or correction, together with full details of such modification or correction is received in the same form as the original submission, at the address given for the submission of Request for Proposals before the closing date and hour set for the receipt thereof. 7.11.2 The original proposal as amended by such written communication shall be considered the proposer’s offer. 7.12 PROPOSAL WITHDRAWAL OR MODIFICATION AFTER CLOSING DATE 7.12.1 SANRAL may ask any proposer for a clarification of his proposal, or to amend or adjust imbalanced proposed rates; nevertheless no proposer #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 20 shall be permitted to alter his proposal sum after the proposals have been opened. However, clarifications or amendments to imbalanced proposed rates which do not change the proposal sum may be accepted. 7.12.2 Proposals shall remain valid for a period of One hundred and twenty days(120) days from the time set for the receipt of proposals and no proposal may be withdrawn during this period unless SANRAL informs the proposer in writing before the end of this period that his proposal is not accepted. 7.12.3 Should a proposer amend or withdraw his proposal after the time set for the receipt of proposals and during the period of its validity, but prior to his being notified of the acceptance of his original proposal, or should a proposer, after having been notified that his proposal has been accepted(a) give notice of his inability to execute the contract in terms of his proposal; or (b) fail to sign a contract with SANRAL; or (c) fail to execute the contract according to the contract documents; he shall pay either the difference between his proposal and a less favorable proposal accepted, or if SANRAL decides to invite fresh proposals, all additional expenses which SANRAL has to incur in this regard, as well as any difference between his proposal and the accepted new proposal; provided that SANRAL may fully or partly exempt a proposer from the provisions of this sub rule if he is of the opinion that the circumstances justify the exemption. 7.12.4 When, in the circumstances mentioned in sub rule 7.12.3 it is not deemed desirable to invite fresh proposals, SANRAL may accept another proposal from those already received. 7.13 CANCELLATION OF CONTRACT 7.13.1 If SANRAL is satisfied that any person (being an employee, partner, director or shareholder of the proposer or a person acting on behalf of or with the knowledge of the proposer), firm or company: a) is executing a contract with SANRAL unsatisfactorily; b) has offered, promised or given a bribe or other gift or remuneration to any officer or employee in the Public Service or in any Organ of State in connection with obtaining or executing a contract; #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 21 c) has acted in a fraudulent manner or in bad faith or in any other unsatisfactory manner in obtaining or executing a contract with any government department, provincial administration, public body, company, Organ of State or person, or that he has managed his affairs in such a way that he has in consequence thereof been found guilty of a criminal offence; d) has approached an officer or employee in the Public Service or in any Organ of State or in the employ of SANRAL before or after proposals have been called for, to influence the award of the contract in his favour; e) has withdrawn or amended his proposal after the time set for the receipt and opening of proposals; f) when advised that his proposal has been accepted, has given notice of his inability to execute or sign the contract; g) has entered into any agreement or arrangement, whether legally binding or not, with any other person, firm or company to refrain from proposaling for a contract, or as to the amount of the proposal to be submitted by either party; h) has disclosed to any other person, firm or company the exact or approximate amount of his proposed proposal except where disclosure, in confidence, was necessary to obtain insurance premium quotations required for the preparation of the proposal; or i) had made any misrepresentation to SANRAL, either in its proposal documents or in any other manner whatsoever regarding the matters referred to in rule 10 above, or its experience, capability or potential to execute the works proposed for to SANRAL’s satisfaction; SANRAL may, in addition to any claim which he may have in terms of rule 7.12, and in addition to any other legal recourse, cancel any contract between SANRAL and such person, firm or company and no proposal from such person, firm or company will be favourably considered for such period as SANRAL, in its sole discretion, may specify. Any cancellation in terms of this rule shall not entitle the proposer to any claim for compensation or damages from SANRAL. 7.13.2 If SANRAL is satisfied that any person, firm or company is or was a shareholder, a director or key employee of a firm or company which, in terms of sub rule 7.13(1), is one from which no proposal will be favourably considered for a specified period, SANRAL may also decide that no #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 22 proposal from such person, firm or company shall be favourably considered for such specified period. 7.13.3 Any restriction imposed upon any person, firm or company shall, for the purpose of this rule, apply to any other undertaking with which such person, firm or company is actively associated. The expression "firm or company" shall include an authorised employee or agent of such person, firm or company. 7.13.4 SANRAL may take any decision of a State Proposal Board, including those of other Organs of State, SA Post Office Ltd, Telkom SA Ltd, Transnet Ltd, or any provincial administration with regard to the restriction of a proposer as being applicable to proposals for SANRAL from such proposer. 7.13.5 Decisions of SANRAL in terms of sub rules 7.13.1 to 7.13.4 and any revocation or variation of such decisions shall be communicated by SANRAL to all the proposal boards concerned. 7.13.6 SANRAL shall be entitled, notwithstanding anything to the contrary contained in the proposal rules, not to consider any proposal received from any person, firm or company where such person, firm, company or shareholder or director of such company is involved in any form of litigation or legal proceedings with SANRAL or such litigation or legal proceedings is likely to be instituted in the near future. 7.13.7 For the purpose of the proposal rules, the expressions “company”, “shareholder’ and “director” shall include a close corporation and member. 7.14 LEGAL ASPECTS 7.14.1 The laws of the Republic of South Africa shall be applicable to each contract created by the acceptance of a proposal and each proposer shall indicate a place in the Republic of South Africa and specify it in his proposal as his domicilium citandi et executandi (permanent physical business address) where any legal process may be served on him. 7.14.2 Each proposer shall undertake to accept the jurisdiction of the law-courts of the Republic of South Africa. 7.14.3 In the case of a proposal from an entity not resident in the Republic of South Africa (foreign) the proposer shall state in his proposal the name of his accredited agent in the Republic of South Africa in whom the necessary legal capacity is vested and who has been duly appointed to sign any contract. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 23 7.15 SUBMISSION OF PROPOSALS 7.15.1 All proposals and supporting documents shall be submitted strictly in accordance with the instructions given in the official Request for Proposal Notice. 7.15.2 All proposals and supporting documents shall be sealed in an envelope or package clearly marked in accordance with the requirements in this Request for Proposal. 7.15.3 Delivery of the proposal shall be one of the following: (a) by hand, in which case the sealed envelope shall be deposited in the proposal box at the address stated in the Request for Proposal Notice, or (b) by mail, in which case the sealed envelope shall be sealed in another envelope clearly addressed to the address stated in the Request for Proposal Notice. 7.15.4 In each case, proposals shall reach the stipulated address not later than the closing hour and date given in the Request for Proposal Notice. 7.16 ADDITIONAL INFORMATION REQUIRED 7.16.1 The proposer shall submit with his proposal the information, data and calculations as applicable and as required in terms of the provisions of the proposal documents. SANRAL reserves the right, in its sole discretion, to call for additional information. SANRAL further reserves the right, in its discretion, to call for any clarification, amplification and/or further details relating to the rates, margins or other information reflected in the proposal, as well as details concerning the method and manner in which the proposer intends to perform the work and the proposer’s capabilities in that regard. The proposer shall furnish such additional information within five days of being called upon to do so. 7.16.2 The proposer shall make full allowance in the relevant fees for all costs in connection with the preparation and furnishing of any other or additional information required by SANRAL. 7.16.3 SANRAL reserves the right, in its sole discretion, to appoint a firm of chartered accountants and/or other suitably qualified persons to report on the financial resources, standing with the South African Revenue Services regarding all taxes, including Value Added Tax, management structure and ownership of any proposer and/or to verify the correctness of any of the information furnished to SANRAL by the proposer. The proposer shall #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 24 provide all reasonable assistance in such an investigation and shall, within five days from receiving any request for information pursuant to such investigation, comply with such request. 7.16.4 All written information submitted by the proposer, together with and in support of his proposal, or subsequently in response of a request for additional information from SANRAL, shall form the basis on which the proposal has been prepared and submitted. 7.16.5 Any failure on the part of the proposer to supply information requested by SANRAL, or to fully co-operate with any investigation, shall afford SANRAL the right, in its sole discretion, to reject the proposal. 7.17 AMENDMENTS TO PROPOSAL BY SANRAL Arithmetical errors and imbalanced unit rates 7.17.1 Check responsive proposals for arithmetical errors, correcting them in the following manner: Where there is a discrepancy between the amounts in figures and in words, the amount in words shall govern If a Pricing Schedule (or schedule of quantities or schedule of rates) applies and there is an error in the line item total resulting from the product of the unit rate and the quantity, the unit rate shall govern and the line item shall be corrected. However, where there is an obviously gross misplacement of the decimal point in the unit rate, the unit rate will be corrected. Where there is an error in the total of the prices either as a result of other corrections required by this checking process or in the proposer’s addition of prices, the total of the prices shall be corrected. 7.17.2 Check responsive tender offers for imbalanced unit rates and request proposers to consider amending and adjusting any rates declared imbalanced by the SANRAL while retaining the total of the prices derived after any correction made in terms of this Proposal Rules. 7.17.3 Consider the rejection of a proposal if the proposer does not correct or accept the correction of his arithmetical errors or amend/adjust an imbalanced unit rate in the manner described above. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 25 7.18 DISQUALIFICATION OF PROPOSAL The proposal of any proposer who has not conformed to these proposal rules and the instructions reflected in the official Proposal Notice may be disqualified at the sole discretion of SANRAL. 7.19 DELEGATION OF AUTHORITY BY EMPLOYER SANRAL may delegate any power vested in it by virtue of these rules to an officer or employee of SANRAL. 7.20 STAMP DUTIES All stamp duties in connection with the contract shall be paid by the service provider. 7.21 PROPOSAL RULES ARE BINDING The proposal rules as well as the instructions given in the official Proposal Notice shall be binding on all proposers submitting proposals for the service or services stated in the proposal documents. 7.22 LANGUAGE OF THE CONTRACT The proposal documents have been drafted in English. Each contract which originates from the acceptance of the proposal shall be interpreted and construed in English. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 26 RETURNABLE SCHEDULES LIST OF RETURNABLE SCHEDULES Notes to Proposers: Returnable schedules includes Appendices, forms, certificates and schedules for completion by the proposer for use in the quantitative and qualitative evaluation of the Proposal as well as other returnable documents for completion by the Proposer and which will subsequently be incorporated into the contract. Failure to fully complete the relevant returnable documents shall render such a proposal unresponsive. Proposers shall note that their signatures appended to each returnable form represents a declaration that they vouch for the accuracy and correctness of the information provided, including the information provided by candidates proposed for the specified key positions. Notwithstanding any check or audit conducted by or on behalf of the SANRAL, the information provided in the returnable documents is accepted in good faith and as justification for entering into a contract with the proposer. If subsequently any information is found to be incorrect such discovery shall be taken as wilful misrepresentation by that proposer to induce the contract. In such event the SANRAL has the discretionary right to terminate the contract. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 27 APPENDIX A PRO-FORMA LETTER OF APPLICATION FOR [Letterhead of the Proposer or partner responsible for a joint venture / consortium, including registration number, full postal address, and telephone, facsimile and e-mail addresses] Date:______________________ To : The South African National Roads Agency Ltd. APPLICATION FOR PROPOSAL 1. Being duly authorised to represent and act on behalf of ___________________________ (hereinafter referred to as “the Proposere”), and having reviewed and fully understood the entire Request for Proposal (RFP) document and information provided, the undersigned hereby applies for proposal consideration. 2. SANRAL and its authorized representatives are hereby authorized to conduct any inquiries or investigations to verify the statements, documents, and information submitted in connection with this proposal, and to seek clarification from our bankers and clients regarding any financial and technical aspects. This Letter of Application will also serve as authorization to any individual or authorized representative of any institution referred to in the supporting information to provide such information deemed necessary and as requested by yourselves to verify statements and information provided in this application, such as the resources, experience, and competence of the Proposer. 3. SANRAL and its authorized representatives may contact the following persons for further information.1 GENERAL AND MANAGERIAL INQUIRIES Name #409067v1 Address and communication details RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 28 Name Address and communication details PERSONNEL INQUIRIES Name Address and communication details Name Address and communication details TECHNICAL INQUIRIES Name Address and communication details Name Address and communication details FINANCIAL INQUIRIES Name Address and communication details Name Address and communication details 1 Applications by joint venture / consortiums should provide on separate sheet the same information for each party to the application. 4. This application is made with the full understanding that: (a) Proposers will be subject to verification of all information submitted at the time of the proposal. (b) SANRAL reserves the right to: #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 29 Amend the scope of the RFP, in which event, proposals will be invited only from those Proposers who meet the resulting amended qualification requirements; and Reject or accept any application. (c) SANRAL shall not be liable for any such actions under 4(b) above. 5. Appended to this application, we give details of the participation of each party, including capital contribution and profit/loss agreements in the joint venture(if applicable) or association. We also specify the financial commitment in terms of the percentage of the value of the contract, and the responsibilities for execution of the contract.2 6. We confirm that if we submit a proposal for the Project, any resulting contract will be2: (a) (b) 7. signed so as to legally bind all partners, jointly and severally; and submitted with a joint venture / consortium agreement providing the joint and several liability of all partners in the event the contract is awarded to us. The undersigned declare that the statements made and the information provided in the duly completed application are complete, true, and correct in every detail. Signed _________________________ Name _________________________ For and on behalf of (name of Proposer or lead partner of a joint venture / consortium) _____________________________ ____________________ 2 If the Applicant is not a Joint venture / consortium, please delete paragraphs 5 and 6 and initial the deletions. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 30 FORM A: CERTIFICATE OF AUTHORITY FOR SIGNATORY Notes to Proposer: The signatory for the Proposer shall confirm his/her authority thereto by attaching a duly signed and dated copy of the relevant resolution of the board of directors/partners. Alternatively this form may be used directly. It is deemed that whoever authorizes the signatory has the capacity to commit the Proposer to enter into contracts. In the event that the Proposer is a joint venture, a certificate of authority for signatory is required from all members of the joint venture and the designated lead member shall be clearly identified By resolution of the board of directors/partners passed at a meeting held on ............................ Mr/Ms ................................................................. , whose signature appears below, has been duly authorised to sign all documents in connection with the Proposal for contract no. NRA (insert contract no. and description) .................................................................................. and any contract which may arise there from on behalf of (enter name of Proposer in block capitals) ....................................... .................................................................................................................................................. SIGNED ON BEHALF OF THE COMPANY: ............................................................................ IN HIS/HER CAPACITY AS: .................................................................................................... DATE: ...................................................................................................................................... SIGNATURE OF SIGNATORY: .............................. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 31 FORM B: COMPULSORY ENTERPRISE QUESTIONNAIRE The following particulars must be furnished. In the case of a joint venture, separate enterprise questionnaires in respect of each partner must be completed and submitted. Section 1: Name of enterprise: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 2: VAT registration number, if any: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 3: CIDB registration number, if any: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 4: Particulars of sole proprietors and partners in partnerships Name* Identity number* Personal income tax number* * Complete only if sole proprietor or partnership and attach separate page if more than 3 partners Section 5: Particulars of companies and close corporations Company registration number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Close corporation number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax reference number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 6: Record in the service of the state Indicate by marking the relevant boxes with a cross, if any sole proprietor, partner in a partnership or director, manager, principal shareholder or stakeholder in a company or close corporation is currently or has been within the last 12 months in the service of any of the following: a member of any municipal council a member of any provincial legislature a member of the National Assembly or the National Council of Province a member of the board of directors of any municipal entity an official of any municipality or municipal entity an employee of any provincial department, national or provincial public entity or constitutional institution within the meaning of the Public Finance Management Act, 1999 (Act 1 of 1999) a member of an accounting authority of any national or provincial public entity an employee of Parliament or a provincial legislature If any of the above boxes are marked, disclose the following: Name of sole proprietor, partner, director, manager, principal shareholder or stakeholder #409067v1 Name of institution, public office, board or organ of state and position held RFP No. FIN63120/63130/2010/1 Status of service (tick appropriate column) Current Within last 12 months FEBRUARY 2010 32 *insert separate page if necessary Section 7: Record of spouses, children and parents in the service of the state Indicate by marking the relevant boxes with a cross, if any spouse, child or parent of a sole proprietor, partner in a partnership or director, manager, principal shareholder or stakeholder in a company or close corporation is currently or has been within the last 12 months been in the service of any of the following: a member of any municipal council a member of any provincial legislature a member of the National Assembly or the National Council of Province a member of the board of directors of any municipal entity an official of any municipality or municipal entity Name of spouse, child or parent an employee of any provincial department, national or provincial public entity or constitutional institution within the meaning of the Public Finance Management Act, 1999 (Act 1 of 1999) a member of an accounting authority of any national or provincial public entity an employee of Parliament or a provincial legislature Name of institution, public office, board or organ of state and position held Status of service (tick appropriate column) Current Within last 12 months *insert separate page if necessary The undersigned, who warrants that he / she is duly authorised to do so on behalf of the enterprise: i) authorizes the SANRAL to obtain a tax clearance certificate from the South African Revenue Services that my / our tax matters are in order; ii) confirms that the neither the name of the enterprise or the name of any partner, manager, director or other person, who wholly or partly exercises, or may exercise, control over the enterprise appears on the Register of Tender Defaulters established in terms of the Prevention and Combating of Corrupt Activities Act of 2004; iii) confirms that no partner, member, director or other person, who wholly or partly exercises, or may exercise, control over the enterprise, has within the last five years been convicted of fraud or corruption; #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 33 iv) confirms that I / we are not associated, linked or involved with any other tendering entities submitting tender offers and have no other relationship with any of the tenderers or those responsible for compiling the scope of work that could cause or be interpreted as a conflict of interest; and iv) confirms that the contents of this questionnaire are within my personal knowledge and are to the best of my belief both true and correct. Signed Date Name Position Enterprise name #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 34 FORM C: PAGE SCHEDULE OF VARIATIONS OR DEVIATIONS BY PROPROSER DESCRIPTION SIGNED ON BEHALF OF TENDERER: .................................................................................... #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 35 FORM D: SCHEDULE OF ADDENDA TO REQUEST FOR PROPOSAL We confirm that the following communications received from the SANRAL before the submission of this RFP offer, amending the tender documents, have been taken into account in this RFP: Date Title or Details 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 36 FORM E: TAX CLEARANCE CERTIFICATE REQUIREMENTS IT IS A CONDITION OF THIS PROPOSAL THAT THE TAXES OF THE SUCCESSFUL PROPOSER MUST BE IN ORDER, OR THAT SATISFACTORY ARRANGEMENTS HAVE BEEN MADE WITH SOUTH AFRICAN REVENUE SERVICES (SARS) TO MEET THE PROPOSER’S TAX OBLIGATIONS. 1. In order to meet this requirement proposers are required to complete in full form TCC 001 “Application for a Tax Clearance Certificate” and submit it to any SARS office nationally. The Tax Clearance Certificate Requirements are also applicable to foreign Proposers / individuals who wish to submit proposals. 2. SARS will then furnish the Proposer with a Tax Clearance certificate that will be valid for a period of 1 (one) year from the date of approval. 3. The ORIGINAL Tax clearance Certificate must be submitted together with this Proposal. Failure to submit the original and valid Tax Clearance Certificate will result in the invalidation of the Proposal. Certified copies of the Tax Clearance Certificate will not be accepted. 4. In Proposals where Consortia/Joint Ventures/Sub-Proposers are involved, each party must submit a separate ORIGINAL Tax Clearance Certificate. 5. Copies of the TCC 001 “Application for a tax Clearance Certificate” form are available from any SARS branch or nationally on the website www.sars.gov.za Applications for the Tax Clearance Certificates may also be made via e-Filing. In order to use this provision, taxpayers will need to register with SARS as e-Filers through the website www.sars.gov.za. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 37 Form F: 1. DECLARATION OF INTEREST Any legal person, including persons employed by the principal, or persons having a kinship with persons employed by the principal, including a blood relationship, may make an offer or offers in terms of this invitation to propose. In view of possible allegations of favouritism, should the resulting Proposal, or part thereof, be awarded to persons employed by the principal, or to persons connected with or related to them, it is required that the Proposer or his/her authorised representative declare his/her position in relation to the evaluating/adjudicating authority and/or take an oath declaring his/her interest, where: the Proposer is employed by the principal; and/or the Proposer is a board member the legal person on whose behalf the Proposal document is signed, has a relationship with persons/a person who are/is involved in the evaluation and or adjudication of the Proposer(s), or where it is known that such a relationship exists between the person or persons for or on whose behalf the declarant acts and persons who are involved with the evaluation and or adjudication of the Proposal. 2. In order to give effect to the above, the following questionnaire must be completed and submitted with the Proposal. 2.1 Are you or any person connected with the Proposer, employed by YES/NO the principal? 2.1.2 If so, state particulars. 2.2 Do you, or any person connected with the Proposer, have any YES/NO relationship (family, friend, other) with a person employed by the principal and who may be involved with the evaluation and or adjudication of this Proposal? 2.2.1 If so, state particulars 2.3 Are you, or any person connected with the Proposer, aware of any YES/NO relationship (family, friend, other) between the Proposer and any person employed by the principal who may be involved with the evaluation and or adjudication of this Proposal? #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 38 2.3.1 3. If so, state particulars DECLARATION I, THE UNDERSIGNED (NAME) CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPH 2.1 TO 2.3.1 ABOVE IS CORRECT. I ACCEPT THAT THE PRINCIPAL MAY ACT AGAINST ME IN TERMS OF PARAGRAPH 23 OF THE GENERAL CONDITIONS OF CONTRACT SHOULD THIS DECLARATION PROVE TO BE FALSE. Signature Position #409067v1 Date Name of Proposer RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 39 DECLARATION OF PROPOSER’S PAST SUPPLY CHAIN MANAGEMENT PRACTICES Form G: In order to give effect to the above, the following questionnaire must be completed and submitted with the proposal. Item 1. 1.1 2. 2.1 3. 3.1 4. 4.1 Question Yes Is the Proposer or any of its directors listed on the National Treasury’s database as companies or persons prohibited from doing business with the public sector? If so, furnish particulars: No Is the Proposer or any of its directors listed on the Register for Proposal Defaulters in terms of section 29 of the Prevention and Combating of Corrupt Activities Act (No 12 of 2004)? If so, furnish particulars: Was the Proposer or any of its directors convicted by a court of law (including a court outside the Republic of South Africa) for fraud or corruption during the past five years? If so, furnish particulars: Was any contract between the Proposer and any organ of state terminated during the past five years on account of failure to perform on or comply with the contract? If so, furnish particulars: CERTIFICATION I, THE UNDERSIGNED (FULL NAME) ______________________________________ CERTIFY THAT THE INFORMATION FURNISHED ON THIS DECLARATION FORM IS TRUE AND CORRECT. I ACCEPT THAT, IN ADDITION TO CANCELLATION OF A CONTRACT, ACTION MAY BE TAKEN AGAINST ME SHOULD THIS DECLARATION PROVE TO BE FALSE. __________________________________ Signature Date __________________________________ Position ______________________________ Name of Proposer #409067v1 _____________________ RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 40 Form H: CERTIFICATE OF INSURANCE COVER The Proposer shall provide the following details of insurance cover: Name of Proposer: ...................................................................... Period of Validity: ........................................................................ Value of Insurance: Professional Indemnity (for each and every case) Company:................................................................... Value:......................................................................... General public liability Company:................................................................... Value:......................................................................... SIGNED ON BEHALF OF THE PROPOSER: ...................................................... #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 41 Form I TEAM DETAILS In this section Proposers must provide details of the team named in the previous part. The Proposers must provide a summary chart containing all the people to be used. Name #409067v1 Position in team Current position Years of Education experience RFP No. FIN63120/63130/2010/1 Relevant specialist areas of knowledge demonstrating suitability for position FEBRUARY 2010 42 Form J: PROOF OF REGISTRATION WITH IATA AND ASATA Please attach certified copies as proof of registration with IATA and ASATA to this page: #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 43 Form K: BEE VERIFICATION CERTIFICATE Please attach hereto a BEE Verification Certificate issued by a BEE Verification Agency for allocating preference points during the evaluation and adjudication process for this Request for Proposal. Please note that in terms of Government Notice 810 of 31 July 2009, only BEE verification certificates issued by Accredited Verification Agencies or Verification Agencies that are in possession of a valid pre-assessment letter from the South African National Accreditation System will be valid. However, despite the above, all verification certificates issued by non-accredited verification agencies issued before 01 February 2010, will be valid for twelve months from date of issues and shall be acceptable to SANRAL if valid at the time of submission of Tender. I the event that no certificate is attached or the BEE Verification Agency does not comply with the above, preference points of zero (0) will be allocated. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 44 FORM I: LITIGATION HISTORY FOR Name of Applicant or Partner of a Joint Venture / Consortium ____________________________________________________________________ Applicants, including each of the partners of a joint venture / consortium, shall provide information on any history of litigation or arbitration resulting from contracts executed in the last five years or currently under execution. A separate sheet should be used for each partner of a joint venture / consortium. (For RSA Rand Equivalent use exchange rate US$1 = R7 or €1 = R9 or £1 = R12) Year Award for or Against Applicant #409067v1 Name of Client, Cause of Litigation, and Matter in Dispute RFP No. FIN63120/63130/2010/1 Disputed Amount (current value, RSA Rand Equivalent Signature ________________________ : Designation ______________________ : Company ________________________ : FEBRUARY 2010 45 APPENDIX B: GENERAL CONDITIONS OF CONTRACT 1.1 AGREEMENT 1.1.1 Upon acceptance of its quotation the successful Supplier shall enter into a agreement with SANRAL by completing and signing the Form of Agreement in Form L. 1.2 DEFINITIONS 1.2.1 In the Agreement (as hereinafter defined) the following words and expressions shall have the meanings hereby assigned to them, except where the context requires otherwise: “Agreement” shall mean this agreement including all annexures and appendices thereto and any written supplementary agreements which may be validly concluded between the parties thereto. "Supplier" means the person or persons, partnership, company or firm whose quotation has been accepted for the execution of the agreement work as specified in this agreement and includes the Supplier’s legally appointed representatives, heirs, successors, assignees, executors, administrators, trustees or sureties of such person, persons, partnership, company or firm. “SANRAL” means The SOUTH AFRICAN NATIONAL ROADS AGENCY LIMITED instituted in terms of the South African National Roads Agency Limited and National Roads Act (Act No 7 of 1998) or a person delegated by the South African National Roads Agency Limited to act on its behalf. “Site” shall refer to the various SANRAL offices located in Pretoria - Hatfield, Pretoria -Menlyn, Cape Town - Belville, Port Elizabeth and Pietermaritzburg. “Works", "Supply Agreement", or "Agreement" shall mean the works described and specified in the Request for Proposal. 1.2.2 All references to days shall mean days of 24 (twenty four) hours duration commencing at midnight (00h00) and which shall include non-working days unless otherwise stated. 1.2.3 The headings of clauses in the Agreement are for reference purposes only and shall not be taken into account in construing the context thereof. 1.2.4 In the Agreement unless inconsistent with the context, the words “notice”, “notify”,” notification”, “certification” and “issue” shall connote an act to be carried out in writing. 1.2.5 In the Agreement, unless inconsistent with the context, the masculine includes the other gender, the singular includes the plural and vice versa, and persons shall include bodies corporate. Any document or notice sent by a party in terms of the Agreement by prepaid registered post addressed to the other party at his domicilium citandi et 1.2.6 #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 46 executandi shall be deemed to have reached the other party within 7 (seven) days from date of posting. 1.2.7 The Agreement constitutes the whole agreement between the parties and no variation, amendment or addition to any of the terms and conditions shall have any force or effect unless reduced to writing and signed by both the parties. 1.2.8 The law applicable to this agreement is the law of the Republic of South Africa. 1.2.9 The Request for Proposal document has been drafted in English, which language shall apply to this Agreement. 1.3 GENERAL 1.3.1 The Supplier holds harmless and indemnifies SANRAL from and against all claims, demands, proceedings, damages, costs, charges and expenses whatsoever arising out of or in connection with any failure to perform obligations or to fulfil liabilities and, without limiting the generality of the foregoing, the Supplier holds harmless and indemnifies SANRAL from and against: 1.3.1.1 Any negligence by the Supplier, his agents, workmen and servants; 1.3.1.1 Any claims from the aforesaid; 1.3.1.5 Any injuries and/or damages incurred in performing the works. 1.4 WARRANTIES AND REPRESENTATIONS 1.4.1 The Supplier warrants and represents that: 1.4.1.1 the Supplier has full capacity and authority and all necessary licences, permits and consents (including but not limited to, where its circumstances and procedures so require, the consent of its Parent Company) to enter into and to perform this Agreement; 1.4.1.2 this Agreement is executed by a duly authorised representative of the Supplier; 1.4.1.3 the provision of the Services and SANRAL’s use thereof shall not infringe on any Intellectual Property Rights of any third party and indemnifies SANRAL in respect of any claim arising out of SANRAL's use thereof; 1.4.1.4 the services shall be supplied and rendered by appropriately experienced, qualified and trained personnel with all due skill, care and diligence. SANRAL reserves the right to call upon the Supplier to remove any personnel whom in its opinion is incompetent; 1.4.1.5 the Supplier shall discharge its obligations hereunder with all due skill, care and shall perform all Services in terms of this Agreement with the highest standards consistent with, and applicable to the industry, practice and its own established internal procedures; #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 47 1.4.1.6 the services shall be performed in compliance with all applicable laws, enactments, orders, regulations, and other similar rules and directives; 1.4.1.7 the services satisfy the Functional Specifications and Performance Criteria and all components and Equipment supplied and/or used in the course of the provision of the Services shall operate in accordance with their technical specifications; 1.4.1.8 the provision of the services shall not cause electrical interferences beyond the limits laid down in the relevant standard specifications, 1.4.1.9 all equipment supplied is new and unused; 1.4.1.10all statements and representations made to SANRAL are, to the best of its knowledge, information and belief, true and accurate and that it will advise SANRAL of any fact, matter or circumstance of which it may become aware which would render any such statement or representation to be false or misleading. 1.5 AGREEMENT PRICE ADJUSTMENT 1.5.1 The Supplier shall allow for exchange rate variation, if applicable, for the whole of the Works and shall arrange forward cover if so desired. The cost thereof shall be for the account of the Supplier, and shall be deemed to be included in the rates tendered. 1.6 ASSIGNMENT AND SUBLETTING 1.6.1 The Supplier shall not cede or delegate his rights or obligations in respect of the whole or any part of this Agreement. 1.6.2 The Supplier shall not sublet the whole or any part of the Works without the prior written consent of SANRAL. 1.6.3 This consent of SANRAL to any subcontracting permitted hereunder: 1.6.3.1 shall not imply a agreement between SANRAL and the Subcontractor or any responsibility or liability on the part of SANRAL to the Subcontractor; or 1.6.3.2 shall not relieve the Supplier from any liability or responsibility for the acts, neglect, omission or any Default of its Subcontractors. 1.7 INTELLECTUAL PROPERTY RIGHTS INDEMNITY 1.7.1 The Supplier shall indemnify SANRAL against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements on an attorney and SANRAL scale), losses and damages arising from or incurred by reason of any infringement or alleged infringement (including but not limited to the defence of such alleged infringement) in South Africa of any Intellectual Property Right arising out of or consequent upon the services rendered by the Supplier to SANRAL. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 48 1.7.2 The Supplier shall promptly notify SANRAL if any claim or demand is made or action brought against the Supplier for infringement or alleged infringement of any Intellectual Property Right. 1.7.3 If a claim or demand is made or action brought to which Clause 1.7.1 may apply or in the reasonable opinion of the Supplier is likely to made or brought, the Supplier shall at its own expense either: 1.7.3.1 Modify any or all of the services without reducing the performance and functionality, or substitute alternative services of equivalent performance and functionality for any or all of the services, so as to avoid the infringement or the alleged infringement, provided that the terms of this Agreement shall apply mutatis mutandis to such modified or substituted services and such modified or substituted services shall be acceptable to SANRAL, who will not unreasonably withhold such acceptance; or 1.7.3.2 Procure a royalty free licence to use the service on terms which are acceptable to SANRAL. 1.8 CANCELLATION BY SANRAL 1.8.1 This Agreement may be cancelled by SANRAL in the event of: 1.8.1.1 Failure by the Supplier to proceed with his obligations in terms of this Agreement with due care, skill and diligence; and 1.8.1.2 In the event of insolvency or liquidation of the Supplier. 1.8.2 Should the Supplier default as listed in Clause 1.8.1, SANRAL shall deliver a Notice of Cancellation to the Supplier and cancel the agreement forthwith. 1.8.3 Where this Agreement is cancelled as contemplated above the Supplier shall immediately vacate the site and hand over to SANRAL all documents and papers which relates to the works either in printed or electronic form as may be prescribed by SANRAL. SANRAL shall within 14 (fourteen) days after date of cancellation prepare an account of the service rendered by the Supplier prior to date of such cancellation and no further payment shall be made to the Supplier until after completion of the project. 1.8.4 SANRAL shall be entitled to deduct from any payment due to the Supplier any additional cost, losses, disbursements and damages incurred or sustained by SANRAL by reason or in consequence of the cancellation of this Agreement, or demand payment in terms of the Guarantee. 1.8.5 The guarantee delivered by the Supplier in terms of this Agreement shall remain in force until completion of the project. 1.9 PUBLICITY #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 49 1.9.1 Neither party shall use the name or any other material and Information of the other in publicity releases or advertising or for other promotional purposes, without securing the prior written approval of the other party. 1.9.2 Both parties shall take all reasonable steps to ensure the observance of the provisions of this Clause 1.9 by all their employees, agents, Sub-Suppliers and Service Providers. 1.9.3 Notwithstanding the provisions of Clause 1.9.1 above, SANRAL shall be entitled to publicise the Agreement in accordance with any legal or quasi-legal obligation upon SANRAL. 1.10 GIFTS AND PAYMENTS OF COMMISSION 1.10.1 The Supplier shall not: 1.10.1.1 Offer or give or agree to give any person of SANRAL any gift or consideration of any kind as an inducement or reward for doing or forbearing to do or for having done or forborne to do any act in relation to the obtaining or performance of this Agreement or any other Agreement with SANRAL 1.10.1.2 or for showing or forbearing to show favour or disfavour to any person in relation to this Agreement; nor 1.10.1.3 Enter into this Agreement if in connection with it commission has been paid or agreed to be paid to any person of SANRAL by the Supplier or on the Supplier’s behalf or to the Supplier’s knowledge, unless before this Agreement particulars of any commission and of the terms and conditions of any Agreement for the payment thereof have been disclosed in writing to SANRAL. 1.10.2 In the event of any breach of Clause 1.10.1 by the Supplier or by anyone employed by the Supplier or acting on the Supplier’s behalf in relation to this Agreement or any other agreement with SANRAL, SANRAL may summarily terminate this Agreement by notice in writing to the Supplier and withhold all payments due to the Supplier for completed work. Provided always that such termination shall not prejudice or affect any right of action or remedy which shall have accrued or shall accrue thereafter to SANRAL and provided always that SANRAL may recover from the Supplier the amount or value of any such gift, consideration or commission. 1.10.3 The decision of SANRAL shall be final and conclusive in any dispute, difference or question arising in respect of: 1.10.3.1 #409067v1 The interpretation of this Clause (except insofar as the same may relate to the amount recoverable from the Supplier under Clause 1.10.2 in respect of any loss resulting from such termination of this Agreement); and/or RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 50 1.10.3.2 The right of SANRAL under Clause 1.9.3 to terminate this Agreement; and/or 1.10.3.3 The amount of value of any such gift, consideration or commission. 1.10.4 In the event that any gift, consideration or commission was solicited by any employee of SANRAL, this shall immediately be disclosed in writing to SANRAL. 1.11 FORCE MAJEURE 1.11.1 For the purpose of this Agreement the expression “Force Majeure” shall mean a cause affecting the performance by a party of its obligations arising from acts, events, omissions, happenings or non-happenings beyond its reasonable control including (but without limiting the generality thereof) acts of God, fire, flood, or any disaster, governmental regulations, war, rebellion or other military action. Any act, event, omission, happening or non-happening will only be considered Force Majeure if it is not attributable to the wilful act, neglect or failure to take reasonable precautions of the effected party, its employees, agents, SubSuppliers or Service Providers. 1.11.2 Neither party shall in any circumstances be liable to the other for any loss of any kind whatsoever including but not limited to any damages whether directly or indirectly caused to or incurred by the other party by reason of any failure or delay in the performance of its obligations hereunder which is due to Force Majeure. Notwithstanding the foregoing, each party shall use all reasonable endeavours to continue to perform, or resume performance of such obligations hereunder for the duration of such Force Majeure event. 1.11.3 If either of the parties shall become aware of circumstances of Force Majeure which give rise to or which are likely to give rise to any such failure or delay on its part it shall forthwith notify the other by the most expeditious method available and shall inform the other of the period which it is estimated that failure or delay shall continue. 1.11.4 It is expressly agreed that any failure by the Supplier to perform or any delay by the Supplier in performing its obligations under this Agreement which results from any failure or delay in the performance of its obligations by any person, firm or company with which the Supplier shall have entered into any such agreement, supply arrangement or sub-contract or otherwise, shall be regarded as a failure or delay due to Force Majeure only in the event that such person, firm or company shall itself be prevented from or delayed in complying with its obligations under such agreement, supply arrangement or subcontract or otherwise as a result of circumstances of Force Majeure. 1.11.5 If a party fails to inform the other party of the Force Majeure event concerned as set out in this Clause, then such party shall thereafter not be entitled to refer to or rely on such Force Majeure as a reason for non-fulfilment of any obligation in terms of this Agreement, provided that this obligation to perform shall not apply if a Force Majeure event is known by both parties or the party is unable to inform the other party due to the Force Majeure event. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 51 1.11.6 If the Force Majeure continues for more than 90 (ninety) days, either party shall have the right to terminate this Agreement with immediate affect. 1.12 SEVERABILITY 1.12.1 If any court of competent jurisdiction holds any provision of this Agreement invalid, illegal, unlawful or unenforceable for any reason, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if this Agreement had been executed with the invalid, illegal or unenforceable provision eliminated. 1.12.2 In the event of a holding of invalidity so fundamental as to prevent the accomplishment of the purpose of this Agreement, SANRAL and the Supplier shall agree to meet and review the matter and if any valid and enforceable means is reasonably available to achieve the same objective as the invalid or unenforceable provision, to adopt such means by mutual agreement by way of variation of the Agreement. 1.13 WAIVER 1.13.1 The failure of either party to insist upon strict performance of any provision of this Agreement, or the failure of either party to exercise any right or remedy to which it is entitled hereunder, shall not constitute a waiver thereof and shall not cause a diminution of the obligations established by this Agreement. 1.13.2 A waiver of any Default shall not constitute a waiver of any subsequent default. 1.14 SUCCESSION 1.14.1 This Agreement shall be binding on the successors in title, assignees, administrators, executors and heirs of either party. 1.15 INSURANCE 1.15.1 The Supplier shall act and take out insurance and maintain at his own cost such insurance as he deems necessary to cover his responsibilities in terms of the Agreement including the deductible excesses of the insurance. SANRAL shall be at liberty to examine the insurance purchased. 1.16 COMMENCEMENT AND PROGRAMME 1.16.1 The Supplier shall commence the Works as specified herein, and shall proceed with the same with due expedition and without delay except as may be expressly sanctioned or ordered by SANRAL or be completed beyond the control of the Supplier. 1.17 TIME FOR COMPLETION 1.17.1 The Works shall be executed by the date specified herein or such extended time as may be provided for in terms of the Agreement. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 52 1.18 FAILURE TO PERFORM 1.18.1 If the Supplier fails to execute the Works by the date of completion or within the constraints and limitations detailed in the Agreement, the Supplier shall reimburse SANRAL for the costs reasonably incurred in arranging for the works or duties or tasks which the Supplier has consistently failed to execute satisfactorily to be carried out by others on his behalf, in accordance with the provisions of the Agreement. 1.18.2 SANRAL may, without prejudice to any other form of recovery, deduct such sum or sums from any monies due or which may become due to the Supplier. 1.18.3 The payment or deduction of such sum or sums shall not relieve the Supplier of his obligation to complete the Works or from any of his obligations or liabilities under the Agreement. 1.18.4 A penalty of half (0.5) percent of the total agreement value per calendar day or part thereof shall be applicable for late-completion or non-completion of the Works. 1.18.5 Penalties will be applied for non-performance during the Maintenance Phase of the Works as specified. 1.19 TRAVELLING 1.19.1 The Supplier is to include all travelling and delivery cost in his quotation, for which no extra costs will be paid. 1.20 SITE ACCOMMODATION 1.20.1 No supplier personnel will be allowed to stay on site. 1.20.2 No offices are available on site for the supplier. 1.21 EQUIPMENT AND MATERIALS 1.21.1 The Supplier must safeguard all material and equipment. This responsibility passes to SANRAL from the date that an Inspection Release Certificate in respect of the completed system installation is handed over. It will be the Suppliers responsibility to take out any necessary insurance cover. 1.21.2 The Supplier can under no circumstance make use of any other Supplier or subcontractor’s equipment on site to complete their work, without the prior written consent of the other Supplier or subcontractor. 1.22 SOFTWARE LICENCING 1.22.1 The Supplier shall procure all software in the name of SANRAL and deliver the original of all such licenses and software to SANRAL before the completion of the Installation Phase of the Works. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 53 1.23 VACATION OF SITE 1.23.1 The Supplier shall hand the site back to SANRAL in the same condition as it was before the commencement of the works. Failing to do so, SANRAL will effect all repairs, replacement and/or cleaning necessary to return the site to its original condition. All costs associated herewith will be deducted from the payment due to the Supplier. 1.24 MEASUREMENT AND PAYMENT 1.24.1 The Supplier shall submit to SANRAL, on completion of the Works and acceptance thereof by SANRAL, in a form that SANRAL may reasonably require, an invoice of the amount it claims in accordance with the provisions of this Agreement. 1.24.2 Payment shall be made within 30 (thirty) calendar days of receipt by SANRAL (at its nominated address for invoices) of a valid invoice and statement, from the Supplier. 1.24.3 If any sum payable under this Agreement is not paid within 30 (thirty) calendar days after the due date then (without prejudice to the Supplier’s other rights and remedies) the Supplier shall be entitled to receive interest compounded monthly on the amount owing during the period of delay. Interest shall be calculated at 1 (one) percentage point above the prime rate charged by the Supplier’s bank at the time. The Supplier shall be entitled to such payment without formal notice. 1.25 SETTLEMENT AND DISPUTES 1.25.1 Any dispute or difference of any kind whatsoever between SANRAL and the Supplier in connection with or arising out of this Agreement (whether during the execution of the agreement works or after their completion and whether before or after the termination, abandonment or breach of this Agreement) shall be settled by reference to SANRAL. 1.25.2 If a dispute cannot be settled between the two parties, then the chief executive officers of the two parties shall meet and endeavour to resolve issues between them. 1.25.3 If the agreement between chief executive officers cannot be reach within 49 (forty-nine) calendar days after receipt by one Party of the other Party’s request to do so, the dispute may be submitted by either party to the Court having jurisdiction in the matter for relief. 1.25.4 Notwithstanding any contrary provisions in this Agreement, any Party shall have the right to approach the High Court for any relief. 1.26 NON RENOUNCEMENT OF STATUTORY POWERS 1.26.1 Notwithstanding any provision contained in this Agreement or any right or obligations arising there from: #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 54 1.26.1.1 SANRAL does not renounce any of its statutory powers; and 1.26.1.2 both parties record SANRAL's power to act in accordance with the existing or future acts of Parliament or regulations made by virtue thereof and that this Agreement shall not affect such powers in any way whatsoever; and 1.26.1.3 SANRAL shall have the right to refuse to furnish any information or documentation that the Supplier may request in terms of this Agreement if SANRAL is of the opinion, based on reasonable grounds, that such information or documentation is confidential, or if the disclosure of such information or documentation will infringe another party's copyright or any other right or breach a relation of trust between SANRAL and another party. 1.27 ENTIRE AGREEMENT 1.27.1 The Agreement constitutes the entire understanding between the parties relating to the subject matter of this Agreement and supersedes all prior representations, negotiations or understandings, proposals or prior arrangements, oral or written with respect hereto, except in respect of any fraudulent misrepresentation made by either party. 1.27.2 The Supplier shall be deemed to have waived and renounced any condition printed upon any stationary used by them for the purpose of or in connection with the submission of the quotation. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 55 APPENDIX C SPECIAL CONDITIONS OF CONTRACT Service Level Agreement The successful service provider will be required to sign a mutually agreed service level agreement (SLA) which may include the indication and refinement of parameters and will include a quality guarantee/insurance and penalty clauses. The SLA will be entered into prior to the commencement of services. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 56 ANNEXURE ‘A’ PRO CE D UR E S R ELA T I N G T O A IR TRA VE L 1. Identify requirement: A member of SANRAL identifies a need to travel by a commercial airline company from point A to B. The requirement is submitted to the relevant official to obtain approval with an indication that funds are available. Such a requirement would have been properly defined and require no significant changes. Should changes be required, they would be based on positive recommendations from the travel agent or to the advantage of SANRAL. 2. Authorize request: The SANRAL authority appointed to approve request for travelling, reviews the request and approves it if in order. Only the Chief Executive Officer can approve international travel. 3. Preliminary bookings: If approved to travel, the official is referred to the tasking authority, who will contact the travel agent and make preliminary bookings. Such bookings will be for the account of the relevant tasking authorities and may not enable travelers to gain any personal benefits individually. 4. Group travel: In case of more than one person travelling together, bookings may be combined. However, separate air tickets will be issued to individual persons. 5. Authorized Issuance of air ticket: The travel agent will be issued with the following whereby the issuance of the air ticket is authorized by SANRAL. a. Travel authorization: It is to be noted that, if a combined preliminary booking had been made for a group of travelers, each traveler is to be reflected on the travel authorization. 6. Issuance of air tickets: Only when the official trip authority purchase order number or copy of the purchase form is received, will the travel agent confirm the preliminary booking by issuing the air ticket to the tasking authority. 7. Delivery of air ticket: The travel agent will deliver the air ticket to the tasking authority, his or her nominee or the point of delivery or collection. 8. Collection of air tickets: It is to be noted that only in exceptional cases, as mutually agreed between the travel agent and the tasking authorities, may air tickets be collected from the passenger services at airports. In such cases, arrangements are to be made by the tasking authorities to ensure that air tickets had been collected and are liable for payment. 9. Distribution of documentation: The distribution of documentation will be as follows: a. 10. Trip authority: The following people will be in possession of the i. The travel agent will have an original purchase order. ii. SANRAL’s Financial Support service will keep the copy of the purchase order. iii The tasking authority will also have a copy. Changes to air travel arrangements: In cases of changes occurring to the original travel arrangements, the tasking authority is to liaise with the travel agent and make the necessary arrangements, with the proviso that such changes are confirmed in writing. The following actions will be taken for the indicated cases: #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 57 10. a. Cancellation of travel: The cancelled air ticket is to be handed back to the tasking authority, which will return the air ticket to the travel agent. If payment had been made in cash or an invoice had already been submitted to SANRAL, a credit note will be processed. In the event of cancellation fees being levied, the travel agent is to invoice SANRAL accordingly. 10. b. Changes to travel: The tasking authority is timeously to approach the travel agent and have the original bookings cancelled. The following will then apply: 11. 12. i. No changes in tariffs: The tasking authority will obtain stickers from the travel agent with the new travelling particulars thereon and stick them onto the relevant air tickets, by that activating the air tickets for use within the prescribed period in which the air tickets are still valid. ii. Changes in tariffs or levying of additional fees: The tasking authority, who will return the relevant air ticket to the travel agent so that a new ticket can be issued. The tasking authority is to also forward an additional trip authority to cover the increase in tariffs. The amendment is to be confirmed in writing. Replacement of lost air ticket: The following actions have to be taken: a. The tasking authority will report the loss of the air ticket to the nearest office of the SA Police Services, approach the travel agent to cancel the relevant air ticket and submit the reference number of the particular case as provided by SA Police Services to the travel agent. b. The travel agent will approach the airline company concerned to cancel the relevant air ticket and submit the particulars of the report to the SA Police Services. c. A new ticket will be issued and forwarded to the tasking authority, but only once the above procedures have been followed. d. In case of an invoice already issued and submitted to the tasking authority, a document showing the change in the air ticket number only on the invoice is to be submitted to the tasking authority. e. The passenger/travel agent must complete an indemnity form; the lost ticket must be black listed for the period of validation. Also bear in mind, those airline policies on the replacement of lost air tickets exists. a. Prior knowledge: The tasking authority is to provide either the traveler with the estimated amount of money, or the travel agent with a Purchase Order number, depending on the volume and cost of the excess involved. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 58 ANNEXURE ‘B’ PRO CE D UR E S R ELA T I N G T O V E HIC L E R E NTA LS 1. Identify requirement: An official of SANRAL identifies a need to use a vehicle during a visit away from his or place of employment. 2. Request for rented vehicle: The official submits the requisition (internally generated form) for the renting of a vehicle for use during the intended visit to the relevant authority for approval. 3. Authorize request: The responsible authority reviews the request and approves it if in order. 4. Preliminary bookings: If approved the official is referred to the tasking authority, which will contact the travel agent and make preliminary bookings. The travel agent will in all instances book vehicles in the cheapest group, unless instructed in writing to the contrary by the tasking authority. 5. Method of payment directly to the travel agent: The SANRAL will effect payment of vehicle rentals directly to the travel agent after receipt of such invoices on a monthly basis. 6. Authorize issuance of voucher for rental: The travel agent will be issued with a Purchase Order number, whereby the issuance of the voucher for rental is authorized by SANRAL. The original Purchase Order will be sent or delivered to the travel agent. 7. Issuance of voucher for rental: When the Purchase Order is received; the travel agent will confirm the preliminary booking by issuing the voucher for rental to the tasking authority. 8. Delivery of voucher for rental: The travel agent will deliver the voucher for the rental to the tasking authority, his or her nominee or the point of delivery or collection. 9. Collection of voucher for rental: It is to be noted that only in exceptional cases, as mutually agreed between the travel agent and the tasking authorities, may vouchers for rental be collected from the travel agent or at car rental companies. 10. Accompanying documents: The following documents will be provided to the official for whom vehicles have been arranged: a. b. c. 11. Voucher for rental: The voucher for rental will enable the official to uplift the vehicle arranged for him or her. Trip authority: officials to indicate the various points visited will complete the trip authority. Accident/Incident report: the official must in all incidences complete this report if the vehicle was involved in an accident or when it has been damaged through an accident or theft. Distribution of documentations: The distribution of documents will be as follows: a. Accident/Incident report: the official must complete this report if the vehicle was involved in an accident or when it has been damaged through an accident or theft. The following concerns must be in possession of: i. #409067v1 The travel agent will have the facsimile copy of the Accident/Incident Report. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 59 b. 12. 13. ii. SANRAL will keep the original copy of the Accident/Incident Report. iii. The tasking authority will keep a copy. Voucher for Rental: The traveler will have the voucher for rental for handling over to the car rental company concerned. Signing Rental Agreement: At the destination the official approaches the relevant car rental company or meets the representative of the car rental company delivering the vehicle and hands in the voucher for rental. The official will correctly complete and sign the rental agreement on behalf of SANRAL. In respect of the following aspects on the rental agreement, the official will NOT accept and sign for these insurances as SANRAL officials are covered by SANRAL’s own insurance. a. 3rd Party Insurance – Damage (bodily injury or property) caused to third parties. b. Personal accident insurance (PAI). c. Collision damage waivers or Collision Damage Insurance (CDW/CDI). d. Loss and Damage Waiver or Loss and Damage Insurance (LDW/LDI). e. Theft waivers or Theft Insurance (TW/TI). Changes in vehicle rental agreements: If changes occur to the original vehicle rental arrangements, which are cancellation or changes to the date or time the vehicle is required, the tasking authority is to liaise with the travel agent and make the necessary arrangements, with the proviso that such changes are confirmed in writing. The following actions will be taken for the indicated cases: a. Cancellation of vehicle rental: The voucher for rental is to be returned by the tasking authority to the travel agent who will cancel the booking. b. Changes to vehicle rental: The tasking authority is timeously to approach the travel agent and have the original bookings changed. 14. Replacement of lost voucher for rental: The travel agent will issue a new voucher for rental and forward it to the tasking authority. 15. Receipt of rented vehicles: Before taking receipt of the vehicle, the official is to ensure that the vehicle is in good order, condition and repair, properly filled with petrol, oil and water, and that the mileage on the odometer corresponds with the mileage entered on the rental agreement. Any irregularity or deviation is to be referred to the car rental company before departure or within a reasonable period, for example 30 minutes, if departure is not imminent. 16. Return of rented vehicles: When returning the vehicle, the official is to ensure that the vehicle is in a good order, condition and repair. The mileage on the odometer is to be noted and estimation made of the quantity of petrol required to refill the petrol tank. In case of damages to the vehicle and/or damages to or theft of certain items of the vehicle, the exact nature of the damages and or theft is to be reported to the service provider. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 60 21. Vehicle collision/Accident/Theft report: In case of any collision accident or theft of the rented vehicle, or damage to or theft of items from the rented vehicle, the official will immediately report the occurrence to the car rental company and the transport manager of the Department and complete all required documentation. If this is not possible, the official will supply the car rental company with all relevant documents, statements or particulars concerning the occurrence as it had been reported to the police or traffic authorities. 22. Accident/Theft / Report: In case of any collision, accident or theft of the rented vehicle, or damage to or theft of items from the rented vehicle, the official must complete the required documentation. All relevant documents, statements, or particulars concerning the occurrence must accompany the accident or theft and be handed in to the Transport Department for further action. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 61 ANNEXURE ‘C’ PRO CE D UR E S R ELA T I N G T O A RRA NG E ME N T S F OR A CC O MM O DA T I O N 1. Identify requirement: An official of SANRAL identifies a need to be accommodated during a visit away from his or her head quarters. 2. Authorize request: The authority appointed to approve request for use of accommodation, reviews the request and approves it if in order. 4. Preliminary bookings: If approved the accommodation must be reserved and the official is referred to the tasking authority, who will contact the travel agent and make preliminary bookings. The travel agent will, in all instances, make reservations in the cheapest group, unless instructed in writing to the contrary by the tasking authority. 5. Group travel: In case of more than one person requiring accommodation, bookings may be combined. The travel agent must issue one voucher for accommodation in respect of the combined booking. 5. Method of payment: The South African Roads Agency will effect payment for accommodation directly to the travel agent after receipt of invoice. 6. Authorized Issuance of voucher for accommodation: The travel agent will be issued with a Purchase Order number, whereby the issuance of the voucher for rental is authorized by SANRAL. The Purchase Order will be provided to the travel agent. 7. Procedure of voucher for accommodation a. Delivery of voucher for accommodation: The travel agent will deliver the voucher for accommodation to the tasking authority, his or her nominee or the point of delivery or collection. b. Collection of voucher for accommodation: It is to be noted that only in exceptional cases, as mutually agreed between the travel agent and the tasking authorities, may vouchers for accommodation be collected from the travel agent. c. Changes to accommodation arrangements: If changes occur to the original accommodation arrangements, the tasking authority is to liaise with travel agent and make the necessary arrangements, with the proviso that such changes are confirmed in writing. The following actions will be taken for the indicated cases: i. Cancellation of accommodation: The voucher for accommodation is to be returned by the tasking authority to the travel agent who will cancel the booking. ii. Changes to accommodation arrangements: The tasking authority is to timeously approach the travel agent and have the original bookings changed. 8. Replacement of lost voucher for accommodation: The travel agent will issue a new voucher for accommodation and forward it to the tasking authority. 9. Non-utilization of accommodation: In the event of the accommodation not being used as booked and the concerns not timeously being advised of any cancellation or changes to the bookings, such nonutilization of accommodation is to be reported to the relevant tasking authorities. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 62 ANNEXURE ‘D’ PRO CE D UR E S S ERV IC E S RE LA T I NG TO C O N F ER E NC I NG A ND TO T HE S UPP LY OF S UP P ORT I NG 1. Identify requirement: The official establishes whether any supporting services are required and that funds are available to finance it. Such supporting could relate to, among others, receptions at airports, arrangements for conferences etc. Requests for these supporting services will be submitted to the relevant authority for approval. 2. Authorize request: The authority authorized to approve request of this nature will review the request and approve it if in order. 3. Preliminary Arrangements: If the request is approved, the official is referred to the tasking authority, which will contact the travel agent and make preliminary arrangements. 4. Price quotations: To enable the tasking authorities to have a record of applicable tariffs, the travel agent is to give the tasking authority price quotations for each type of supporting service required. 5. Establish method of payment: The tasking authority will establish which method of payment will be used in consultation with the travel agent. 6. Authorize Arrangements: Depending on the method of payment, the travel agent will be issued with the necessary documentation, whereby the arrangements will be authorized by SANRAL. 7. Provision of Supporting Services: The travel agent is to ensure that the required supporting service is provided. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 63 ANNEXURE ‘E’ PRO CE D UR E S R ELA T I N G T O PA Y ME N T 1. Submission of invoices: If travel authorizations were submitted to the travel agent, the travel agent will give SANRAL the required invoices on a weekly basis and statements on a monthly basis. The invoices are to contain the following minimum basic information and additional specific information relating to the indicated service provided: a. b. c. 1. d. #409067v1 Basic information: i. Invoice number and date. ii. Travel agent’s name, address, and office of issue and consultant’s name. iii. Official’s name and designation. iv. Travel purchase order number (NB: a copy of this purchase order must be submitted with all invoices). v. Amount (including VAT). Air Travel Information: i. Date of travel. ii. Air ticket number. iii. Airline company’s name. iv. Passenger’s name. Vehicle Rental Information: i. Date and period of vehicle rental. ii. Car rental company’s name. iii. Driver’s name. iv. Copy of car rental company’s invoice. Accommodation: i. Date and period of accommodation. ii. Service Provider. iii. Name of Official. iv. Copy of service provider’s invoice and detailed service vouchers. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 64 e. 2. 3. 4. Supporting Services: i. Date service was provided. ii. Service provider. iii. SANRAL official member concerned. iv. Copy of service provider’s invoice and detailed service vouchers. Certification of Invoices: Upon receipt of invoices, the relevant accounting support staff will check the following: a. Basic check: Ensure that invoices compare with the relevant documentation. b. Air travel: Ensure that the air tickets issued compare with relevant information of the air tickets reflected in the invoices and with copies of the travel authorization form. In case of the issue of a replacement air ticket for a lost air ticket, a supporting document verifying the change is to be attached to the invoice. c. Vehicle rental: Ensure that the information on the invoices relates to the information on the travel authorization form. d. Supporting services: Ensure that the officials concerned certify on the invoices that the supporting services have been provided and that the information on the invoices is correct. Submission for payment: Payment will be effected to the Financial Support upon receipt of the following documentation: a. Payment copies of the relevant documentation. b. Original invoices. c. Correspondence amending the amounts or amending numbers of relevant tickets replacing lost tickets on invoices. Payment: The following methods of payment will occur: When the payment documentation is received, Financial Support will verify that all the required documentation had been received and is correct before authorizing payment. If required, electronic payment into the travel agent’s bank account can be arranged. 5. Credit notes: Credit notes are to contain the following minimum information: a. Credit note number and date. b. Travel agent’s name and address, and consultant’s name. c. Official’s name and designation. d. Travel authorization number. e. Invoice number and date. #409067v1 RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 65 f. #409067v1 Amount (including VAT). RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 66 ANNEXURE ‘F’ PRO CE D UR E S R ELA T I N G T O A CC UM U LA T E D C RE DI T S 1. Information concerning accumulated credits: The travel agent will advise SANRAL of credits relating to the relevant airline companies. The information is to reflect credits earned, used and outstanding. 2. Processing of air tickets against accumulated credits: a. Recording of credits used: The travel agent will ensure that the use of credits is properly recorded with the relevant airline companies. b. Conditions applicable to air tickets used against accumulated credits: The following conditions will be applicable to the used air tickets against the accumulated credits: #409067v1 i. All travels will be official and in accordance with SANRAL’s policy. ii. The air tickets will only be for use on the airline companies concerned. iii. Once the air tickets are issued against the accumulated credit, any cancellation of air tickets thereafter will not reinstate such credits used. iii. Once the available credit has decreased to an amount not able to cover the value of an air ticket, the balance is to be retained until the next credits are advised. This implies that part payment of air tickets is not allowed. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 67 ANNEXURE ‘G’ F OR MA T O F MA NA GE M E NT RE P ORT S 1. SANRAL requires that detail per regional office such as Head Office be reflected in monthly-submitted management reports. The information is to reflect the above-mentioned parties. A. 1. B. Air Travel: i. Date of travel. ii Passenger’s particulars. iii. Airlines traveled. iv. Cost relating to airport taxes or excess luggage. v. Cost of air travel. vi. Amount saved is in relation to most expensive standard tariff in specific class of travel. vii. Percentage saving is in relation to most expensive standard tariff in specific class of travel. viii Total amount spent per airline used for the specific. ix. Total amount spent for the specific month. x. Total amount saved for the specific month. xi. Total accumulative amount spent per airline used for the specific year. xii. Total accumulative amount saved for the specific year. xiii Total percentage of saving for the specific year. Land travel: The information in this category relates to vehicle rentals, accommodation or any supplementary services provided or arranged. The information required is the following: #409067v1 i. Date service provided ii. Traveler’s particulars iii. Service provided. iv. Cost of service provided. v. Amount saved in relation to most expensive standard tariffs to similar services. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 68 1. C. D. #409067v1 vi. Percentage saving in relation to most expensive standard tariff relating to similar services. vii. Total amount spent per service provided for the specific month. viii Total amount spent for specific month. ix. Total saved for the specific month. x. Total accumulative amount spent per service provided for the specific year. xi. Total accumulative amount saved for the specific year. xii. Total percentage of saving for the specific year. Accommodation: i. Date and period of accommodation. ii. Name of official. iii. Service provider. iv. Cost of accommodation. v. Amount saved in relation to most expensive standard tariff in specific class of accommodation. vi. vii Percentage saving in relation to most expensive standard tariff in specific class of accommodation. Total amount spent per service provider used for the specific month. viii Total amount spent for the specific month. ix. Total amount saved for the specific month. x. Total accumulative amount spent per service provider used for the specific year. xi Total accumulative amount saved for the specific year. xii. Total percentage of saving for the specific year. Supporting services i. Date service provided. ii. Service provider. iii. Type of service provided. iv. Cost of service provided. v. Particulars of relevant regional office who requested the service. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010 69 #409067v1 vi. Amount saved in relation to most expensive standard tariffs to similar service providers. vii. Percentage saving in relation to most expensive standard tariff relating to similar service providers. viii Total amount spent per service provided for the specific month. ix. Total amount spent for specific month. x. Total amount saved for the specific month. xi. Total accumulative amount spent per service provided for the specific year. xii. Total accumulative amount saved for the specific year. xiii Total percentage of saving for the specific year. RFP No. FIN63120/63130/2010/1 FEBRUARY 2010