Division of Clinical Support Services and Tertiary Medicine Surgical High Dependency Unit (H6) Welcome to the SHDU The staff of the surgical high dependency unit will make every effort to make your placement educational and enjoyable. We aim to help you develop knowledge and skills that you will be able to utilize throughout your nursing career. This pack will hopefully provide the information needed to help ease you into the HDU environment. The function of the twelve bedded surgical high dependency unit is: The early detection of organ dysfunction, that leads to early intervention before organ failure supervenes As advised by the Royal College of Anaesthetists, patients admitted to high dependency units are nursed on a one nurse to two patient ratios. The method of care delivery on the Surgical High Dependency Unit (SHDU) is that of patient allocation. Patients are allocated to nurses by the coordinator of each shift, taking into account: continuity of care, skill mix and the experience and learning needs of individual nurses. Polly Hamlett 22/04/2014 Philosophy of Care The staff of the Surgical High Dependency Unit believes that each patient is an individual with the right to appropriate skilled nursing care and that each person has the freedom to choose regarding their own care. All staff will strive to provide a service that is personal and respectful to the individuals needs. All patients have a right to up to date information about their condition, including the risks, benefits and probable outcomes of treatment, to enable them to make an informed choice. These rights extend to all patients regardless of age, sex or ethnicity and are summarised below. The patient has a right to: Be treated as an individual and be afforded respect, dignity and equity of access to service and care. Have choices in his/her care and be given enough knowledge to enable him/her to make an informed decision Be provided with appropriate written information Receive skilled care by all members of the hospital team to meet his/her individual needs Be provided with the knowledge and skills to enable where able self care and independence Have their care organised in such a way that enables a therapeutic relationship to exist between the patient, family and all staff involved in their care Be involved in the assessment of their needs and in the planning, implementation and evaluation of their care. We believe that all staff within the directorate should act as a resource for imparting relevant knowledge and skills to other colleagues. We recognise the need for new staff and students to be provided with an appropriate induction and a mentor who will facilitate learning by recognising and discussing the learners individuals needs, whilst working in partnership, setting realistic goals and formulating personal/professional development plans, with ongoing clinical supervision. Finally we recognise the need to continually assess ourselves and take every opportunity to update our own knowledge and skills in order to improve and maintain high standards of care and service delivery reviewed at appraisal. Polly Hamlett 22/04/2014 Nursing Structure The nursing establishment for SHDU consists of the Unit Manager, Band 6 sisters, Band 5 nurses (some of these nurses work part time), support workers and nursing auxiliaries. There is also a house keeper, a ward clerk and a regular domestic. Complete the table of other members of the MDT: ADNS Surgery Lead Nurse Surgery Matron HDU / ICU Infection Control Nurse Colorectal Nurse Specialist Colorectal Nurse Specialist Colorectal Enhanced Recovery Nurse (ERAS) Urology /Gynae Enhanced Recovery Nurse (ERAS) Upper GI Nurse Specialist Practice Trainers Academic in Practice Stoma Nurses Pain Nurse Specialists Head Pharmacist Head Physiotherapist Domestic Dietician Polly Hamlett 22/04/2014 Surgical Structure The clinical director for SHDU is Consultant Surgeon Mr. J Vickers. Each patient admitted to the unit remains under the care of their admitting Consultant: Mr. Anderson Consultant Colo-rectal Surgeon Prof. Carlson Consultant Colo-rectal Surgeon Mr. Lees Consultant Colo-rectal Surgeon Mr. D. Slade Consultant Colo-rectal Surgeon Mr. Vickers Consultant Upper Gastrointestinal Surgeon Miss. Formella Consultant Upper Gastrointestinal Surgeon Mr. Ammori Consultant Bariatric Surgeon Mr. Akhtar Consultant Upper Gastrointestinal Surgeon Mr. Senapati Consultant Upper Gastrointestinal Surgeon Prof. Clarke Consultant Urologist Mr. Betts Consultant Urologist Mr. O’Flynn Consultant Urologist Mr. Shackley Consultant Urologist Mr Pantilides Consultant Urologist Mr Lau Consultant Urologist Mr. R. Slade Consultant Gynaecologist Miss H Doran Consultant Endocrinologist Miss Saad Consultant Breast Surgeon Patients can also be admitted under the care of Orthopaedics and Medics with the authorisation of the surgical consultant on call. Surgical HDU is part of the Critical Care Directorate and is closely linked with the Surgical wards wards, medical gastroenterology wards, ICU, A&E, and theatre either as an emergency or electively. Polly Hamlett 22/04/2014 Unit Profile Patients admitted to the high dependency unit for level 2 care are admitted for varying reasons, examples would include: Close observation and monitoring following major complex surgery either with invasive or noninvasive methods Patients needing resuscitation prior to going to theatre, or patients developing post-operative complications Patients may be admitted to the unit directly from A&E with conditions such as pancreatitis, upper or lower gastrointestinal bleeding, perforated ulcers or bowel. A patient with fractured ribs, with chest drains insitu. Trauma Step down surgical patients from intensive care, who still require monitoring and close observation. Patients who may still be very oxygen dependent or who still need frequent suctioning from tracheostomies. Complex post operative pain management The unit has specific observation charts and utilises “core care planning”. The observation charts incorporate the Early Warning Scoring system and bed area check list for each shift. Infection Control Gloves and apron to be worn in patient area when providing cares. Gloves and apron to be removed when leaving patient area and hands washed using soap & water or alcohol hand gel. All patients are swabbed for MRSA on admission to the unit – check coordinator for up to date protocol. All patients are prescribed Prontoderm foam & Prontoderm gel whilst in the High Dependency Unit. ANTT to be followed for all invasive/wound care procedures Personal hand gel to be attached to uniform Polly Hamlett 22/04/2014 Shift Patterns Early half Late half Long Day Nights 07.00 – 13:30 13.00 – 19:30 07.00 – 19:30 19.30 – 07.30 You will be expected to follow your mentor’s shift pattern wherever possible. You will be allocated two half hour break. Tea and coffee is provided, please bring your own packed lunch. There is a toaster and microwave available to use. Here on SHDU scrubs are worn that will be provided on a daily basis. It is advisable to wear your uniform to placement, for study days and spoke placement’s elsewhere in the trust. Footwear is black or white trainers/shoes that are not worn outside. These can be left in the changing rooms at the end of the shift. Were in the process of securing a student’s locker, in the meantime bags can be left in the sister’s office. Please try not to bring valuables onto placement. Car parking, students are allowed to park on the staff multi-storey car park from 16:30pm onwards. Nights and weekends included. All other times it is advisable to pop along and speak with the car parking office (Hope Building opposite Lloyds Pharmacy). Who will give best advice where to park for the duration of your placement and costs included? Unit telephone numbers: 0161 206 1194 0161 206 5729 Emergency Number (Crash Call): 2222 Your First Day You will be introduced to your mentor, orientated to the unit and introduced to the staff on duty. There will be time for you to read this pack and familiarise yourself with some of the common conditions within the speciality as well as reasons for admission to the SHDU. Learning opportunities and learning contracts will also be discussed. Activity Levels The unit is generally very busy and you will be expected to work closely with your mentor, observing, but also assisting where appropriate in direct nursing care. If the unit is quiet you will be encouraged to take the opportunity to study using locally held education materials. The unit has specific observation charts and utilises “core care planning”. There is a file kept in the resource filling cabinet that contains evidence based and research articles, which underpin the care we have “prescribed” on our core care plans. A modified Roper Logan & Tierney model of nursing has been adopted for the assessment of patients. Polly Hamlett 22/04/2014 Many of the other staff employed within the SHDU have specific skills, knowledge and interests and these people can also be used as a resource to you and will be identified to you during your orientation to the unit. Learning Opportunities Holistic care of the critically ill patient and his/her family: Preparation of the bed area to receive an admission Receiving the patient onto the unit from their source of admission, including the wards, A&E, theatres and ICU An understanding of the psychological support and help our patients and their families need regarding the environment they have been admitted to, remembering that often these patients have been diagnosed as having cancer, or have been suffering from very debilitating gastrointestinal disease. An understanding of the type of surgery the patients undergo Become familiar with the documentation used on the SHDU and be aware of the need to practice defensible documentation Gain a basic understanding of the monitoring system, including attaching the patient to the monitor, invasive monitoring, pulse oximetry and ECG Obtain basic understanding of oxygen therapy, including high flow, warmed, humidified and nebulised, tracheostomy care Become familiar normal blood values e.g. FBC, U & E’s, and of normal haemodynamic measurements such as urine output, blood pressure, central venous pressure, oxygenation, and normal sinus rhythm. Develop clinical skills of manual pulse recording & respiration (Rate, rhythm, depth etc) along side invasive monitoring skills. Basic understanding of fluid balance, intravenous fluid replacement and total parental nutrition. Become familiar with certain methods of intravenous fluid administration using IVAC pumps and syringe drivers, as well as enteral feeding pumps. Basic understanding of commonly used drugs within gastrointestinal surgery When agreed with your assessor/mentor it may be possible for you to care for your own patient (under supervision) Polly Hamlett 22/04/2014 Learning Resources There are many learning resources throughout the unit. These include: Patients – Patient history and presenting conditions including investigations etc; talking to patients can provide information about the symptoms of illness; their journey from home to hospital Mentors - Many of the trained nurses on the unit are trained mentors. You will be allocated a mentor and you will also be given a second named person to identify with. Alongside this the whole staff team has a huge resource of knowledge & skills to be utilised. Equipment - What equipment is used on the Unit & why? Placement Educational Lead - This role is carried out by Polly Hamlett & Jane Clutton who are responsible for the overall quality of the learning environment and are available if there are any major problems with your placement. Pre-registration Practice Education Facilitator – Mike Hollinshead will provide support for students & mentors & also provide us with feedback from your evaluation forms. University Link Lecturers – Sue Walker: 0161 295 7276. E-mail: s.h.walker@salford.ac.uk Melanie Stephens: 0161 295 2877. E-mail: m.stephens@salford.ac.uk. General Notice Boards Trust Library Student Information folder ( Pod e office) - Teaching and Learning Aids - There are a number of information packages available through out the unit. Your mentor will be able to direct you to these & encourage you to search for information via Athens, Google etc. Study sessions are delivered on a variety of subjects relevant to the unit. We also have Link Nurses on the unit who can offer you more information in these areas. They include: Infection Control / ANTT Pain control Wound Care Food Hygiene Nutrition Health & Safety Resuscitation Palliative care Alcohol Risk assessment Dementia care Productive ward Polly Hamlett 22/04/2014 Associate Departments: Surgical Wards – The wards provide a quality service for patients requiring investigations, diagnosis and surgery. There is a multi-disciplinary approach to care, coordinated by six teams of nurses covering two wards. Surgical Assessment Unit – Acute admissions either directly from here or via theatre. Endoscopy Unit – This offers a comprehensive range of investigations and therapeutic facilities. Intestinal Failure Unit (Nutrition Unit) – A unit with an international reputation in dealing with individuals with varying degrees of intestinal failure, the staff on the unit support patients from around the country who have Parenteral Nutrition at home. Level 1 & 3 Theatres – This provides a 24-hour service delivered by a dedicated multidisciplinary team. Ideally we would like you to watch an operation during your stay to consolidate the pre and post-operative care you will observe & participate in providing. Post Anaesthetic Care Unit (PACU) Level 1 & 3- Initial post operative care & assessment prior to transfer to the relevant ward area. Surgical Out-Patients Department – The department provides a quality service to patients and their families, led by our Specialist Nurses, providing support during procedures, explanations, counselling and some nurse led clinics. Intensive Care Unit A visit to all of these areas of the gastroenterology unit is highly recommended in order to make you placement educational and interesting. It will also provide you with the opportunity to follow an individual patient around these areas. Polly Hamlett 22/04/2014 Expectations of Students What students can expect from staff: To be welcomed as “part of the team” An appropriately timed orientation to the placement including, layout, routines, staff policies and procedures. A named mentor To receive off-duty at least one week in advance To have provisional dates for mid point & final assessments identified on initial meeting Continuous feedback on progress and any problems/issues as perceived by staff will be raised as soon as possible ( documented on communication sheet) Students will not be regarded as “extra pair of hands” and their role as learner will be respected. Students will have the opportunity to learn and participate in new skills whilst acknowledging any limitations in their knowledge or competence. Students will be made aware of appropriate learning opportunity before/as they arise. Students will be aware of their role during emergency procedures (fire, crash call) Expectations of Staff What staff expect from students: Students will arrive punctually on shift, and inform the nurse in charge as soon as possible if they are ill or delayed. Students are requested to provide a contact number on commencement of their placement. Students are expected to show initiative to learn and participate in care, whilst acknowledging any limitations in their knowledge and competence. Clinical skills should be ideally learned within the context of holistic patient care. Should any personal or professional problems arise during placement, these must be raised as soon as possible with an appropriate member of staff, to prevent the problem escalating. Students must adhere to the uniform policy a set by the School of Nursing. Students will work at least two shift with their mentor with the exception of night duty in the students first year of training. This includes weekends. A minimum of 1 weekend in 4 and a maximum of 2 in 4 are recommended. Polly Hamlett 22/04/2014 Students should bring relevant documentation (assessment of practice documentation, action plans, profile) on a daily basis for use at appropriate times. Feedback is provided at the end of the placement in the form of a copy of the learning summary. Delegation of duties & level of supervision of students – directly or indirectly will be at the level according to the student’s competency. Year 2 students: Year 3 students: Demonstrate becoming an ‘Advanced Beginner’ o Be able to explain your actions o Repeatedly practice skills o Demonstrate acceptable performance o Plan care under supervision Becoming a ‘competent & effective’ practitioner o Demonstrate understanding & application of skills to practice o Prioritise & plan care with relevant support & supervision o Evaluate interventions (Reference: Pan Manchester assessment documentation) Polly Hamlett 22/04/2014 Multidisciplinary Team Working Record below all the members of the MDT you have observed in patient care. Reflect on their input to team working &how do they impact on patient care? Patient Polly Hamlett 22/04/2014 Reflection on experience: Use this to reflect on the whole placement or particular events. Reflective Record Using Johns (1995) Model Description of experience Reflection Influencing factors Could I have dealt with the situation better? Learning Polly Hamlett 22/04/2014 Word search common abbreviations and nursing terminology Polly Hamlett 22/04/2014 R R L A R T N E C L I H N B E M E X S U O N E V T Y U O D R O S T N N I O U T P U T I E U U P I S L O E R E P P U T P S T T Q U A N T R A N T N C E S H D S L O L T R X B E I R N E P N I N A E P R E M G L A D R I U L A N I T S E T N I F A P O F L S B R D G B I E A N N A P E I M I E A R L O I H I T R E O T G O N T U A L W F T C I N O H A A N S I U C M E W A S E T Y M R I A R C D O O L B C D H E A R T E R I A L Y O S D M S I L O B M E Y N A E M R Y Work out the abbreviation then find the word in search puzzle. Example RA = Room Air BNO IDDM RUQ IFU NBM CVC CVP MAP PE MI AF HR RR UO HTN POP NIDD Polly Hamlett 22/04/2014 Achieving excellence in learning and care... Placement Charter This Charter demonstrates the Placement’s commitment to provide a safe and high quality learning environment for all learners to prepare them for their future roles working collaboratively in multi-professional teams. The ‘Placement Pledges’ and the ‘Rights, Roles and Responsibilities of learners’ instil the values embedded within the NHS Constitution (DH 2013) and Health Education England’s NHS Education Outcomes Framework (DH 2012). Placement Pledges Rights, Roles and Responsibilities of learners Ensure all learners are welcomed, valued and provided with an inclusive, safe, stimulating and supportive learning experience. Prepare adequately for the placement, including contact with the placement in advance. Disclose any health or learning needs that may impact on the placement, or the achievement of learning outcomes. Promote a healthy and ‘just’ workplace culture built on openness and accountability, encouraging all learners to raise any concerns they may have about poor practice or ‘risk’, including unacceptable behaviours and attitudes they observe at the earliest reasonable opportunity. Respond appropriately when concerns are raised. Raise any serious concerns about poor practice or ‘risk’, including unacceptable behaviours and attitudes observed at the earliest opportunity. Be clear who to report any concerns to in order to ensure that high quality, safe care to patients /service users and carers is delivered by all staff. Provide all learners with a named and appropriately qualified / suitably prepared mentor / placement educator to supervise support and assess all learners during their placement experience. Actively engage as an independent learner, discuss learning outcomes with an identified named mentor / placement educator, and maximise all available learning opportunities. Provide role modelling and leadership in learning and working, including the demonstration of core NHS ‘values and behaviours’ of care and compassion, equality, respect and dignity, promoting and fostering those values in others. Observe effective leadership behaviour of healthcare workers, and learn the required NHS ‘values and behaviours’ of care and compassion, equality, respect and dignity, promoting and fostering those values in others. Facilitate a learner’s development, including respect for diversity of culture and values around collaborative planning, prioritisation and delivery of care, with the learner as an integral part of the multidisciplinary team. Be proactive and willing to learn with, from and about other professions, other learners and with service users and carers in the placement. Demonstrate respect for diversity of culture and values, learning and working as part of the multidisciplinary team. Facilitate breadth of experience and interprofessional learning in placements, structured with the patient, service user and carer at the centre of care delivery, e.g. patient care pathways and commissioning frameworks. Maximise the opportunity to experience the delivery of care in a variety of practice settings, and seek opportunities to learn with and from patients, service users and carers. Polly Hamlett 22/04/2014 Adopt a flexible approach, utilising generic models of learner support, information, guidance, feedback and assessment across the placement circuit in order to support the achievement of placement learning outcomes for all learners. Ensure effective use of available support, information and guidance, reflect on all learning experiences, including feedback given, and be open and willing to change and develop on a personal and professional level. Offer a learning infrastructure and resources to meet the needs of all learners, ensuring that all staff who supervise learners undertake their responsibilities with the due care and diligence expected by their respective professional and regulatory body and organisation Comply with placement policies, guidelines and procedures, and uphold the standards of conduct, performance and ethics expected by respective professional and regulatory bodies and organisations. Respond to feedback from all learners on the quality of the placement experience to make improvements for all learners. Evaluate the placement to inform realistic improvements, ensuring that informal and formal feedback is provided in an open and constructive manner. • ‘Learner’ refers to all health, education and social care students, trainees, hosted learners. • ‘Placement’ relates to all learning environments / work based learning experiences. • ‘Mentor’/ ‘placement educator’ relates to all trainers / supervisors / coordinators appropriately qualified / suitably prepared to support learners. • ‘Professional and regulatory body and organisation’ relates to standards required to ensure patient and public safety, and professional behaviours. Developed in the North West by healthcare learners, service users, carers, and health and social care staff from all professions in the North West region. Health Education North West Polly Hamlett 22/04/2014 Placement Evaluation Your feedback on your learning experience is essential to let us know what we are doing well and how we can improve. Please would you take a moment to complete our short questionnaire? Follow the link here: https://www.surveymonkey.com/s/RTRZNVF The survey is common to all learners on nursing and allied health professional programmes. Polly Hamlett 22/04/2014