Compilation on the literature concerning crosscultural aspects of teaching/learning in vocational education and education in general. Report for the project CCLVET WP 2 Result 3 May 2009 Katrin Hansen 1 Empirical work on learning styles (International, mostly Anglo-American) Recently, a few articles were published which looked deeper into the relation between learning styles and cultural specifics. De Vita argues that “[t]he importance of cultural background of individual learning styles finds further support in the influence that culture-based educational experiences have in predisposing individuals to certain ways of learning” (2001:167). De Vita (2001) uses the Felder and Solomon index of learning styles for test if there is a difference in learning styles between the students of his international class. He made a comparison between his local students (UK) and the international ones (Almost 2/3 were international, form 20 different countries). His objective is not only to analyze the impact of culture on the development of individual learning styles but also to provide a framework for educators to adapt their teaching style to an international classroom environment. The author’s conclusion about the teaching styles is that it will be healthy to move between different teaching styles and not only customize and match the learning style of the students. The reason is that a good practice in education will be to teach the students to adapt to different environment, especially those to are related to a multicultural/multinational environment. He provides also a few examples of teaching techniques according to different learning styles. One of the most important, still not empirically tested, models has been developed by Yamazaki and Kayes. They “… describe the process of cross-cultural learning as the interaction between person and culture.” (2004: 362), basing their model on Kolb’s ELT and a literature analyses on the topic of success factors for expatriat adaptation to a new culture. They suggest an “Experiential Model of Cross-Cultural Learning skills” which contains the following competency clusters: (2004: 371 – 372) Building relationships Valuing people of different cultures Listening and observation Coping with ambuigity Translating complex information Taking action and initiative Managing others Adaptability and flexibility Managing stress A Canadian researcher group published several important articles, thus discussing learning style from a constructivist viewpoint. Chevrier, Fortin, Théberge and LeBlanc (2000 ) give an overview on history of learning style research and analyze the field according to six aspects of the notion of learning styles: Definition, Multidimensional nature, Relative value of those dimensions Stability, Origin, Modifiability. 2 They apply the concept pf learning styles to teacher training, thus interpreting coping with learning styles as a challenge to teachers meanwhile taking into closer consideration the affective component of personality. The authors focus on developmental aspects, examining the dynamic process behind the construction of learner self-representation which brings into focus the contexts surrounding learning styles. This has important implications for the empirical work of the EU-ALFA group widening the concept from individual learning styles towards learning environment, this being represented by “throughlines” and “constructive alignment” (Entwistle 2004, Biggs 2003). Another important source is Barmeyer (2004) who worked on the measurement of croscultural skills using LSI) Learning Style Inventory going for an empirical comparative study of the learning stylees French, German and Quebecers students brought to occupy manager functions. Relevant to our project is not only the cross-cultural content of this paper but also the methodological discussion presented here. Barmeyer is well-known as a researcher in Germany, too, where he published on intercultural HRM (e.g. Barmeyer/ Bolten 1998). 3 Empirical Work on Cultural Differences (International, mostly AngloAmerican) Of course, Hofstede’s work has to be mentioned in the first place. The most popular definition of culture originates from Hofstede’s work: “Culture is defined as collective programming of the mind; it manifests itself not only in values, but in more superficial ways: in symbols, heroes, and rituals.” (2001:1) The term “collective programming” signals Hofstede’s understanding that culture is seen as relative stable and as shared by an collective (often interpreted as the whole nation1) and therefore the focus is on similarities inside a culture rather than on differences. Cultures are characterized and compared one to another by scores. Hofstede’s work brought important insights for cross-cultural studies and today, still, many of his findings have an important influence on intercultural education. Nevertheless, his approach has been criticized by other researchers. Thus, Ailon states: “Distributions were reduced to averages. Variables were artificially separated and ‘controlled’ because otherwise ‘chaos’ could result…” (2008: 893). She analyzes Hoftstede’s main book as exposing a political subtext which on the one hand devalues the values of “others” and on the other hand overvalues and idealizes Western cultures (2008:898, 899), stabilizing their hegemony. A more differentiated approach has been used by the GLOBE project group. GLOBE asks for values and practices on the societal and organizational level, thus using four scales to assess each construct. The definition used in this project is as well more differentiated: “…, culture is defined as shared motives, values, beliefs, identities, and interpretations or meanings of significant events that result from common experiences of members of collectives that are transmitted across generations.” (House & Javidan 2004: 15) The focus is, still, on similarities inside one culture and stability is a premise. However, the GLOBE group distinguishes in certain countries more than one culture (e.g. Germany is split into Germany East and Germany West). Moreover this group of researchers is quite careful in constructing differences among cultures. Therefore they do not just use country scores but instead form “bands”: "This procedure groups test scores into bands in which scores within a particular band are considered as being not meaningful different." (Hanges, Dickson & Sipe, 2004: 220) Therefore similarities among cultures are brought into focus in this research. As Hofstede did before, the GLOBE researchers expect general dimensions of culture to be significant. Six of their dimensions are based on Hofstede, but modified on base of a critical discussion of Hofstede’s concept and results. Collectivism had been split into institutional collectivism concerning collective distribution of resources and collective action and in-group collectivism concerning cohesiveness in organizations and families. The newly added dimensions are the following: Humane orientation Assertiveness means 1 Tsiu, Nifadkar and Ou show that most of the cross-national and cross-cultural studies published in the leading management journals during the recent decade used nation as a proxy for culture (2007). 4 Gender Egalitarianism Future orientation Performance orientation. Keating, Martin & Szabo use the societal GLOBE questionnaire on Austrian and Irish students, comparing their results to managers of both countries. The findings suggest that there is some convergence between the cohorts, but also that the country effect is more dominant than the cohort/age effect. In respect of practices they observe a strong cohort effect on collectivism II (students are weaker)and on gender egalitarism (the students score higher than the managers in each of the two countries. Country effects were strong onb assertivenrss, future orientation, uncertainty avoidance, humane orientation. In respect of values cohrt effects are shown for collectivism I, Future orientation, Power Distance, gender egalitarism. Country effects were found for 8 dimensions, the exception being future orientation. In sum the country effect is more dominant than the cohort/age effect, finding convergence in respect of values, but not in respect of practices. Cage painting Glyn Rimmington and Mara Alagic have been working with the “Cage Painting Metaphor” for years now. I strongly recommend their book “Third Place Learning”, Charlotte, N. C.: IAP, 2008. They offer as well a web based training, available 5 German Literature: The summary on German literature shows three streams of literature which could be useful for the here pursued objectives: First, literature on intercultural competence Schroll-Machl A leading position in research on intercultural differences in Germany is clearly given to Alexander Thomas , a psychologist who hold a chair in Regensburg. He himself and his school published a huge amount of articles and books, mostly presented in German language. Some of this literature can be found in the attached documents. One approach coming from his group will here presented as one, most relevant example. (2003) analyses specific German „Kulturstandards“ which might cause misunderstandings in intercultural encounters o Task orientation o Appreciation of structures and rules o Internal control based on rules o time management o Differentiation between areas of personality and life (work and private life) o Direct communication / low context. More sources focus on other countries meanwhile giving important hints how to understand and research cultural differences. In our context the chapter, written by Nový, & SchrollMachl is relevant. The authors present case studies on collaboration/ intercultural encounters among Czech and German people. They identify the following cultural standards relevant for Czechs Importance of personal relations Propensity towards improvisation Simultanity Personal well-being as criteria for controlling Diffusion of work and life Strong context Conflict avoidance Mixture of humility and self-confidence Quite important as a background source on intercultural competence is the book, edited by Heinz Antor. This book reports on the results of a research project on teaching intercultural competence. The authors are part of an interdisciplinary discourse. History of the field as well as limits of teaching intercultural competence is analysed. The concept of intercultural competence is discussed and different aspects are unravelled. Transculturality is focused. Especially the paper of MARC BEUTNER, is quite important in our context (“Die Förderung von interkulturellem Verständnis in der beruflichen Bildung“). The author points out that trust is a critical requirement in building intercultural competence. Therefore, “vertrauensbildenede Maßnahmen” (trust-building activities) are indispensable parts of those trainings. Beutner develops a model coverin 3 core phases: 1. Meeting people/ getting to know each other 2. Trust building 3. Experience Additionally, reflection has to be done. 6 Moreover, a taxonomie of intercultural trainings is delivered and relevant projects are reported A rather fresh approach has recently been presented by Stephanie Rathje. On her opinion, the significance and content of the cultural elements are supposed to show differences as well as similarities in and between societal cultures. Interculturality can then be interpreted as interaction between individuals from different collectives who experience “strangeness” and face the challenge to develop normality and cohesion (Rathje 2006). As Juch, Rathke and Koeppel point out, the challenge is rather becoming “fit for culture” than achieving “cultural fit” (2007). Second, Literature on students that gives important hints how to integrate different cultures into an effective learning environment Heublein, Sommer, and Weitz, (2004), analyse the differences in study performance between foreign students („Bildungsausländer“) and native students (“Bildungsinländer”). The data comes from 4 large German universities (LMU Munich, RWTH Aachen, HAW Hamburg, Universität Bielefeld). One big problem is the lack of integration into German society and even the lack of closer contacts to German students. They often feel discriminated and under-valued. Therefore they turn to people of their own country. Requirements of the German way of studying challenges their values and identity. Diversity and ambiguity of requirements are really hard to fulfil. They have to develop a transcultural identity Therefore universities have to give them some help to find an orientation and to develop successful strategies of learning. Participation of the students is important, oral information is much more helpful than written material. Small cross-cultural groups should be organized in which students work together. Third, information on the German system of vocational education. The most important source to be used in this project is to be found under: http://www.bmbf.de/pub/berichtssystem_weiterbildung_neun.pdf This report is the fifth report on results of a survey on participation in continuing education in Germany. It therefore allows for analysis of trends in participation. It further gives insights to the structure of supply of the general and vocational education systems. The report covers not only formal learning in organized courses but also informal learning at home or at workplaces. Participation in the informal forms of learning is much higher compared to participation in formal forms of leaning. Participation in organized courses is decreasing since the year of 2000. Participation in general education remained stable, the decrease was observed in vocational education. Not only participation in terms of numbers of participating people decreases but also the average time spent for vocational education. As in former surveys there were large differences between groups characterized by sociodemographic and work criteria. Structural differences between the eastern and western parts of Germany decrease as in former years. This is mainly due to a decrease in vocational education which in turn is due to changing structures of public engagement. 7 Attitudes to lifelong learning are very positive. Most of the interviewees learned by observing and doing at their place of work as well as in organized courses. There was some controversial judgement of computer and internet based self-directed learning programmes. The results of the survey show the importance of lifelong learning and the many different forms of it. Further the importance of the influences of the learning environment are pointed out. On the background of the harmonization of education in the EU as well as the increasing international comparison of the output of the educational systems endeavors to harmonize the national statistics on education are requested. 8 Italian Recommendations to Read: From Italy we receive two good recommendations: Sennett, R., L’uomo artigiano (The Craftsman), Milano, feltrinelli, 2008 A philosophical reflection about craft-work and competence and how it could strengthen our identity. It’s the first of three books dedicated to the proposal of a “material culture” to overthrow the negative prejudice about manual skills. A defense of the capably to make things and, more in general, to make good things. “Craft” for the author means art, technical work and capability. That kind of work where the head and the hand are connected and the relationship with the life is strong. Craftwork allows to the worker a contact with external world and it’s internal to a cooperative context not in a competitive one. The wish to make good things is a decisive test for our identity. To pursue actively a “well-done” work and to discover that it’s impossible to do can threaten our self consciousness. This book has first been written in English and then been translated into several languages. Demetrio, D., Favaro, G., Didattica interculturale. Nuovi sguardi, competenze e percorsi. Milano, Franco Angeli, 2002 This book represents a relevant effort to support trainers and teachers in the relation with the different way to manage cultural differences. The work retraces the path of intercultural approach in the learning spread in Europe and practiced in Italy only from ten years. The author want to demonstrate that beyond the cultural difference to enhance and promote it’s above all important the research of the similarity (in the feeling, in the way to live the emotions and reproduce them inside the narrations and in the knowledge) that can help in the encounter with the others. 9 Literature cited in this text: Ailon 2008: Ailon, G.. Mirror, Mirror on the Wall: Culture’s Consequences in a Values Test of its Own Design. Academy of Management Review, Vol. 33, No. 4, pp. 885 - 904 Antor 2007: Antor, H., (edit.). Fremde Kulturen verstehen – fremde Kulturen lehren. WINTER, Heidelberg. Barmeyer/ Bolten 1998: Barmeyer, C. I., Bolten, J (Hrsg.) (1998), Interkulturelle Personalorganisation, Sternenfels Bergmann 2005: Bergmann, G., (2005). Studie zur Internationalen Personalentwicklung. Personalentwicklung für Expatriates während des Auslandseinsatzes. In: Zeitschrift für Personalführung 7: 18 – 31 Biggs 1987 : Biggs, J. B. Study Process Questionnaire Manual. Melbourne: Australian Council for Educational Research, 1987. BMBF 2006: Bundesministerium für Bildung und Forschung, Berichtssystem Weiterbildung IX, Integrierter Gesamtbericht zur Weiterbildungssituation in Deutschland, Bonn, Berlin 2006, retrieved 22.11.2008, http://www.bmbf.de/pub/berichtssystem_weiterbildung_neun.pdf Chevrier/Fortin/ Théberge, / LeBlanc 2000 : Chevrier, J, Fortin, G., Theberge, M., Leblanc,R., « Le style d’apprentissage. Une perspective historique. » Le style d’apprentissage, vol XXVIII, No. 1, ACELF, Quebec. Demetrio, D., Favaro, G., Didattica interculturale. Nuovi sguardi, competenze e percorsi. Milano, Franco Angeli, 2002 De Vita 2001: De Vita, Glauco. “Learning styles, culture and inclusive instruction in the multicultural classroom: A business and management perspective.” In: Innovations in Education and Teaching International, 38 (2): 165 - 173 Entwistle 2004: Entwistle, N. (2004), Approaches to learning and levels of understanding. Influences and responsibilities (presentation documented on http://www.ed.ac.u./etl/project/html Heublein/ Sommer/Weitz, 2004: Heublein, U., Sommer, D., Weitz, B., Studienverlauf im Ausländerstudium (Projektbericht HIS), Hannover 2004 Hofstede 2001: Hofstede, G. H., Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, Thousand Oaks 2001. House, Hanges, Javidan, Dorfman & Gupta 2004. House, R. J., Hanges, P. J. Javidan, M., Dorfman, P.W., Gupta, V., 2004. Culture, Leadership and Organizations. The GLOBE-Study of 62 Societies, Thousand Oaks: Sage. Juch, Rathje, Koeppel, & Juch, 2008: Rathje, S., Koeppel, P., Cultural fit or fit for culture? – Ansätze zur kulturellen Gestaltung der Zusammenarbeit in internationalen Unternehmenskooperationen. In: ARBEIT 16.Jg., Heft 2, S. 89 - 103 Keating, Martin & Szabo 2002: Keating, M. A., Martin, G. S., Szabo, E.,: Do managers and students share the same perceptions of societal culture? In: International Journal of Intercultural Relations 26 (2002) 633 – 652 Nový & Schroll-Machl 2003: Nový, I & Schroll-Machl, S.: Tschechien. In: Thomas, A., Kinast, E.- U., Schroll-Machl, S. (Hrsg.), Handbuch Interkulturelle Kommunikation, Band 1: Grundlagen und Praxisfelder, Band 2: Länder, Kulturen und interkulturelle Berufstätigkeit, Göttingen: 90 - 102 10 Rathje 2006: Rathje, S.. Interkulturelle Kompetenz – Zustand und Zukunft eines umstrittenen Konzeptes. In: Zeitschrift für interkulturellen Fremdsprachenunterricht, 11( 3) (online) www.ualberta.ca/~german/ejournal/rathje.pdf Rimmington & Alagic, 2008. Rimmington, G. M. & M. Alagic. Third Place Learning. Reflective Inquiry Into Intercultural and Global Cage Painting, Charlotte. Schroll-Machl 2003: Schroll-Machl, S. (2003), Die Deutschen – Wir Deutsche, 2. Aufl. Göttingen (Engl. Edition: Doing Business with Germans. Their perception, Our Perception) Sennett, R., L’uomo artigiano (The Craftsman), Milano, feltrinelli, 2008 Thomas et al 2003: Thomas, A., Kinast, E.- U., Schroll-Machl, S. (Hrsg.) (2003.), Handbuch Interkulturelle Kommunikation, band 1: Grundlagen und praxisfelder, Band 2: Länder, Kulturen und interkulturelle Berufstätigkeit, Göttingen Yamazaki/ Kayes 2004: Yamazaki, Y., Kayes, D. C. An Experiential Approach to CrossCultural Learning: A Review and Integration of Competencies for Successful Expatriate Adaption. In. Academy of Management Learning and Education, 2004, Vol. 3, No. 4, 362 – 379 11 Key References Reference Adler, N., 2007. International Dimensions of Organizational Behavior 5th edition. Cengage / South-Western Education Publishing. Relevance to CCLVET: Useful for understanding sources of misunderstanding and to set up suggestions to improve intercultural learning Content (0.5, max 1 page): The analysis bases on well-known concepts of intercultural differences (Laurent, Hofstede, Trompenaars) The author shows positive and negative effects of intercultural collaboration in organizations and especially in teams. Sources of misunderstanding are reflected and three levels (Misperception, misinterpretation, misevaluation) discussed. The lack of self-awareness is identified as one relevant weakness of intercultural cooperation. Adler aims on creating cultural synergy and develops means to manage multicultural teams and global careers Keywords (max 5) Cross-cultural learning Global careers Useful for o Teachers X o Trainers X o Young learners x o Adult learners x 12 Reference Ashford, S. J., Blatt, R., Vandewalle, D., Reflections on the Looking Glass: A Review of Research on Feedback-Seeking Behavior in Organizations, in: Journal of Management 6 /2003 p. 773 – 799 Relevance to CCLVET: Results to be considered when giving suggestions in CCLVET. Content (0.5, max 1 page): Analysed Dimensions are: high/low status identity, specific/ holistic high/ low tolerance for ambiguity individualism/ collectivism They find a lot of differences in feedback behavior along theses dimensions and close: “These suggested interpersonal dynamics provide fascinating opportunities for both cross-cultural research and for informing cross-cultural management practices.” (793) Keywords (max 5) Cross-cultural learning and management Expat managers Feedback behavior Useful for o Teachers o Trainers X o Young learners o Adult learners 13 Reference Hofstede, G. H., Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, Thousand Oaks 2001. See also: Hofstede, G. H., Lokales denken, Globales Handeln, Interkulturelle Zusammenarbeit und globales Management, 2. Aufl. München 2001 Hofstede 1991: Hofstede, G. H., Culture and Nations. Software of the Mind, new York et al. 1991 Hoppe 2004: Hoppe, M. H., An Interview with Geert Hofstede, in: The Academy of Management Executive 1/2004, p. 75 -79 Relevance to CCLVET: Basic work Content (0.5, max 1 page): Chapter 1: Values and Culture “Culture is defined as collective programming of the mind; it manifests itself not only in values, but in more superficial ways: in symbols, heroes, and rituals.” (1) “…mental programs are intangibles, …constructs.” (2) “A value is ‘a broad tendency to prefer certain states of affairs over others’.” (5) “…, values have both intensity and direction.” (6) (intensity = relevance, direction = good/ bad) Norm: “It indicates the values actually held by the majority” or: “pertaining what is ethically right” (6) “Culture is to a human collectivity what personality is to an individual.” (10) “ … five independent dimensions of national culture differences, each rooted in a basic problem with which all societies have to cope, but on which their answers vary. … 1. Power distance, which is related to the different solutions to t5he basic problem of human inequality 2. Uncertainty avoidance, which is related to the level of stress in a society in the face of an unknown future 3. Individualism versus collectivism, which is related to the integration of individuals into primary groups 4. Masculinity versus femininity, which is related to the division of emotional roles between men and women 14 5. Long-term versus short-term orientation, which is related to the choice of focus for people’s efforts: the future or the present. (29) P. 451 ff: Intercultural Encounters in Schools “The chances for successful cultural adaptation are better if the teacher is to teach in the student’s language than if the student has to learn in the teacher’s language, because the teacher has more power over the learning situation than any single student.” (451) Differences that matter: Language Differences in cognitive abilities (due to importance of subjects and the chance to do things often) Relevance of materials to the situation, life, .. Institutional differences in societies ( e. g. educational systems) Keywords (max 5) Cultural specifics Useful for o Teachers X o Trainers X o Young learners o Adult learners 15 Reference House, R. J., Hanges, P. J. Javidan, M., Dorfman, P.W., Gupta, V., Culture, Leadership and Organizations. The GLOBE-Study of 62 Societies, Thousand Oaks 2004 Relevance to CCLVET: To be used as a background-theory to interpret results of our research. Content (0.5, max 1 page): GLOBE project contains surveys in 62 societies, sometimes making a distinction between cultural subgroups in countries (Switzerland, Germany, South-Africa). 17.000 middle managers from 951 organizations in 3 industries (food processing, financial services, telecommunications services) answered to three different questionnaires (organizational aspects, societal aspects, leadership). Qualitative analysis had been added but not yet published in detail. In a first phase the team focused on the development and validation of scales. In the second phase propositions were tested. The results are published in the book presented here. The third phase of GLOBE is currently being conducted focusing on leadership effectiveness. GLOBE asks for values and practices on the societal (78 questions) and organizational level (75 questions), thus using four scales to assess each construct. The survey has been done by using two different questionnaires (societal, organizational), each of them been given to the half of the sample. A correction procedure has been carried out to reduce cultural-response bias. The results imply that this bias plays a small role in GLOBE culture scales. For procedure see chapter 7 and appendix B. Dimensions of intercultural differences: Power Distance Uncertainty Avoidance Collectivism I (Institutional Collectivism II (In-Group Collectivism) Humane Orientation Assertiveness Gender Egalitarianism (distinguishing attitudes from behavioral manifestations, see p. 348 ff) Future Orientation Performance Orientation 16 Six of the GLOBE dimensions are based on Hofstede, but modified on base of a critical discussion of Hofstede’s concept and results. Collectivism had been split into institutional collectivism concerning collective distribution of resources and collective action and in-group collectivism concerning cohesiveness in organizations and families. Humane orientation means: „The degree to which a collective encourages and rewards individuals for being fair, altruistic, generous, caring, and kind to others.“ (House et al. 2004: 30) Assertiveness means: “The degree to which individuals are assertive, confrontational, and aggressive in their relationships with others” (ebd.) Gender Egalitarism: “The degree to which a collective minimizes gender inequality” (ebd.) Future orientation: “The extent to which individuals engage in future-oriented behaviors such as delaying gratification, planning, and investing in the future.” (ebd.) Performance orientation: “The degree to which a collective encourages and rewards group members for performance improvement and excellence” (ebd.) Practice (as is) and values (should be) are asked, so there are quite interesting conclusions to be drawn. In our sample most of the dimensions show higher scores on the value side than on practice (not PDI, not assertiveness!). Sometimes countries with low scores on practice show a high score on values’ dimension while others, scoring high on practice have a more relaxed view or even wish to decrease (example uncertainty avoidance). In the middle countries often seem to be satisfied by the reached level. Therefore, we have to discuss learning styles/learning preferences reflected by the students as an outcome of wishes/ values as well as experience. Thus, toolbox should first contain individuals’ adaptation to practice in current education systems as well as (second) organizational development aspects which aim on fulfilling students’ wishes. Third this insight supports learning arrangements in which students share their differences in practice and values. Keywords (max 5) Cultural Specifics Useful for o Teachers X o Trainers X o Young learners X o Adult learners X 17 Reference Keating, M. A., Martin, G. S., Szabo, E.,: Do managers and students share the same perceptions of societal culture? In: International Journal of Intercultural Relations 26 (2002) 633 – 652 Relevance to CCLVET: This is a nice example how to use GLOBE questionnaire on students. Results show the dominance of country effects in comparison to cohort/ age. Content (0.5, max 1 page): The authors use the societal GLOBE questionnaire on Austrian and Irish students, comparing their results to managers of both countries. The findings suggest that there is some convergence between the cohorts, but also that the country effect is more dominant than the cohort/age effect. In respect of practices they observe a strong cohort effect on collectivism II (students are weaker) and on gender egalitarism (the students score higher than the managers in each of the two countries. Country effects were strong on assertiveness, future orientation, uncertainty avoidance, humane orientation. In respect of values cohort effects are shown for collectivism I, Future orientation, Power Distance, gender egalitarism. Country effects were found for 8 dimensions, the exception being future orientation. In sum the country effect is more dominant than the cohort/age effect, finding convergence in respect of values, but not in respect of practices. Keywords (max 5) Cross-cultural learning Relation managers - student Useful for o Teachers X o Trainers X o Young learners o Adult learners 18 Reference Rimmington & Alagic, 2008. Rimmington, G. M. & M. Alagic. Third Place Learning. Reflective Inquiry Into Intercultural and Global Cage Painting, Charlotte. Relevance to CCLVET: An important, WEB-based tool is presented for improving intercultural competence. Cage painting could be one of our recommendations to be used in VET. Content (0.5, max 1 page): Intercultural and global communication competences are defined. The metaphor of “Cage-painting” is deeply explained and connected to learning environments. Theoretical framing based on the concept of third place learning is delivered. Keywords (max 5) Cross-cultural learning Third place learning Cage-painting Useful for o Teachers X o Trainers X o Young learners o Adult learners 19