JOB AND PERSON SPECIFICATION (NON-MANAGERIAL) TITLE OF POSITION: ADMINISTRATIVE UNIT: Cardiac Surgery Administrative Assistant Southern Adelaide Health Service Classification: AS02 Health Unit: Flinders Medical Centre Division: Surgery and Specialty Services Classification Reviewed: Department / Section: Cardiac Surgery Research Position No: FM1183 Position Created: Job and Person Specification Approval _________________________________________ CEO or Delegate _____/_____/_____ Date JOB SPECIFICATION 1. PREAMBLE The Southern Adelaide Health Service (Southern Health) was established in 2004. It brought together Flinders Medical Centre, Noarlunga Health Services and Drug and Alcohol Services SA. It includes Population & Primary Health Care, Southern Mental Health and Southern Child & Adolescent Mental Health Services, and works closely with other health providers in the southern area. Repatriation General Hospital, a public teaching hospital, formally joined Southern Health in July 2008, further consolidating the working relationship formed over the past four years. With an annual budget in excess of $500M, Southern Health provides care for around 330,000 people living in the southern metropolitan area of Adelaide as well as providing a number of statewide services, and services to those in the regional areas. More than 7,000 skilled staff provide high quality patient care, education, research and health promoting services. 2. SUMMARY OF THE BROAD PURPOSE OF THE POSITION and its responsibilities/duties Directly accountable to the Director of Cardiac Surgery Research and Perfusion for the provision of a comprehensive and confidential administrative, secretarial and receptionist service to the Cardiac Surgery Research and Cardiac and Thoracic Surgical Unit employees. The Cardiac Surgery Administrative Assistant provides a communication link within the Unit, for the Unit within the Division, Flinders Medical Centre, Flinders University and patients and with outside agencies and health professionals. The result will be the maintenance of a timely, accurate and discrete link and the accomplishment of administrative/secretarial needs of Unit's staff. 3. REPORTING/WORKING RELATIONSHIPS (to whom the person reports, staff for whom the person is responsible, and other significant connections and working relationships within the organisation) Supervisor Reports to: Supervisor’s Position: Director of Surgery and Specialty Services Director of Cardiac Surgery Research and Perfusion Page 1 of 6 Subject Position: Cardiac Surgery Administrative Assistant Positions supervised: N/A Other Positions Reporting to the Supervisor: Perfusionists Clinical Research Co-ordinator IT and Database Support Manager Clinical Research Nurse Research Assistant 4. SPECIAL CONDITIONS (such as non-metropolitan location, travel requirements, frequent overtime, etc) May be required to work within other locations of the Southern Adelaide Health Service. Some out of hours work may be required. Support values consistent with the aims of the Region, including honesty, respect and integrity. May be required to undertake a health assessment prior to commencement. Appointment will be subject to a satisfactory Offender History Check. Comply with the Principles of the Code of Fair Information Practice, adopted by the Department of Health, which regulate the collection, use, disclosure, storage and transfer of all personal patient/client information within the Department and throughout its funded service providers. 5. STATEMENT OF KEY OUTCOMES AND ASSOCIATED ACTIVITIES (group in to major areas of responsibility / activity and list in descending order of importance). “Contribute to a safe and healthy work environment, free from discrimination and harassment by working in accordance with legislative requirements, the Code of Conduct and departmental human resource policies, including the OHS&W requirements.” Provide an effective level of administrative clerical support to the Unit by maintaining up to date filing systems, attending to facsimile communications, maintenance and repairs to office equipment, mail opening and distribution. In providing this administrative service the occupant will assess systems with a view to implementing improvements. Provide a proficient communication link for the Unit. This will occur when accurate and timely information is received and despatched between Unit staff and other Units, Departments or institutions. The Administrative Assistant is serving the Unit well when able to provide advice concerning the administrative mechanisms bearing on the Unit. Provide a confidential secretarial service to the Cardiac Surgery Units staff by undertaking keyboard, reception duties and maintain appointment dairies. “Confidential secretary service” will include acting as the point of reference for those requiring access – particularly patients, relatives, resident staff, consultants, general practitioners, company representatives, solicitors and members of the public. Maintain an accurate accounting system which enables the recording of trust fund accounts. Administration of funds as required and reconciliations as necessary. The incumbent is required to exercise a high level of autonomy. Enquiries (local and interstate) from general practitioners, patients, relatives, resident staff, consultants, solicitors, agencies and other institutions need to be satisfactorily dealt with. The Administrative Assistant will possess the ability to know how far assistance can be given without “cross over” into the professional/technical arena. Provide support for the data management systems of the Cardiac Surgery Research Unit, facilitate data flow and communicate issues relating to data management. Provide data entry Page 2 of 6 support as required for the input, maintenance and audit of data in relation to databases utilised in the unit. Apply analysis to activities by way of making improvements to information flow, productivity and clerical functions. Determine if changes are immediately implementable or requiring reference to others will be an important characteristic. Conduct all activities in a manner consistent with Occupational Health and Safety principles. Acknowledged by Occupant:______________________________ Date:_____/_____/_____ Page 3 of 6 PERSON SPECIFICATION 1. ESSENTIAL MINIMUM REQUIREMENTS (those characteristics considered absolutely necessary) Educational/Vocational Qualifications Personal Abilities/Aptitudes/Skills Proven commitment to the principles and practise of: EEO, Ethical Conduct, diversity and OHS&W; Quality management and client oriented service; Risk management Word Processing Typing speed 50-60wpm. Basic instruction skills. To communicate effectively with members of the public patients/visitors and hospital staff (professional and non professional) Proven ability in using initiative to achieve objectives under pressure. Be able to organise and place in priority order workload demands. Ability to convey instructions and information accurately to other staff as required. Possession of techniques to train other staff in the clerical/secretarial functions of the Department. Conflict resolution skills are a major advantage. Experience Previous experience in general clerical, typing and receptionist duties. Working knowledge of office machines, photocopier etc. Knowledge Understanding of Occupational Health, Safety & Welfare principles and procedures Understanding of Quality Management principles and procedures Knowledge of equal employment opportunity principles and capacity to implement equal employment opportunity policies. Capacity to implement Quality Assurance Practices. To conduct responsibilities and activities in a manner which minimises safety risk to self and others. Page 4 of 6 2. DESIRABLE CHARACTERISTICS (to distinguish between applicants who meet all essential requirements) Personal Abilities/Aptitudes/Skills Experience Proven experience in basic computing skills, including email and word processing. Previous experience in a major teaching hospital in a secretarial position is an advantage. Knowledge Microsoft Office Shorthand Basic accounting Dreamweaver EndNote Educational/Vocational Qualifications (considered useful in carrying out the responsibilities of the position) Course in Medical Terminology. Other details Page 5 of 6 INFORMATION FOR APPLICANTS INTRODUCTION Thank you for considering applying for a position with the Southern Adelaide Health Service (Southern Health). Recruitment and Selection processes at Southern Health reflect best practice and a commitment to a selection based on merit. This means treating all applications in a fair and equitable manner that aims to choose the best person for the position. The following information is provided to assist you when applying for a position with Southern Health. HOW TO MAKE THE BEST IMPRESSION A well presented, easy to read application will allow the panel to assess the information they need from your application. To give yourself the best opportunity to reach interview, the application should clearly and concisely demonstrate to the selection panel that you are suitably equipped to perform the role, and that you possess all of the stated minimum essential skills, abilities, knowledge, experience and educational qualifications (where required). We suggest the following format: A covering letter of up to 2 pages introducing yourself to the selection panel and describing your skills, abilities, knowledge, qualifications and experience in relation to the position. The covering letter should clearly state the job vacancy number, position title, your name and your contact details; Curriculum vitae that includes your personal details, relevant employment history, education, training courses, qualifications and professional memberships. Your CV should also include your nominated referees, their position and their contact details. THE JOB AND PERSON SPECIFICATION Selection for interview will be based on an assessment of your application against the requirements of the position as outlined in the Job Specification, and against the criterion detailed in the accompanying Person Specification. It is recommended that you carefully read the Job and Person Specification to understand what the position entails before proceeding to apply for the position, and ensure that your written application reflects your suitability for the position. Note for Nursing/Midwifery applicants: Applicants applying for positions at the Clinical Nurse (level 2) classification are required to demonstrate by way of example/evidence that each of the criteria contained in the statement of key outcomes and activities of the Job Specification are met in their application. Please ensure that your written application includes sufficient information for the panel to make an informed determination. REFEREES It is recommended that you advise your referees of the position you are applying for as the panel may seek their opinion of your capability to perform the requirements of the position. At least one referee should be your immediate supervisor/manager in your current position, able to provide current feedback about you to the selection panel. PRE-EMPLOYMENT DECLARATION (PED) Please ensure that you complete and submit this from with your application. SUBMISSION OF APPLICATIONS It is generally preferable that applications are not bound or in folders, and that the requested number of applications be provided when posting. Please ensure that applications are addressed as indicated in the job advertisement, and that you allow sufficient time for your application to reach us by the closing date/time specified. Late applications may not be considered. We take this opportunity to wish you success with your application! Page 6 of 6