ENGLISH LANGUAGE PARTNERS CHRISTCHURCH
Application form: Volunteer and Programme Coordinator, Fixed Term
PERSONAL DETAILS
Full Name:
Address:
Phone / Mobile:
Email:
Position Advertised: Volunteer and Programme Coordinator, 6 month fixed term position
Where did you hear about this position (Trademe, website, other)?
1. REFEREES
Please identify three referees who are willing to be contacted for professional/ personal comments. If you are
applying from the workforce two referees should be previous employers/ managers. Please provide telephone
numbers for each referee.
2. GENERAL INFORMATION
The following questions are designed to give us a fuller picture of you and your potential. Please answer the
following questions under each heading. Your answers should be condensed.
Please briefly describe any activities, experiences or skills you have which you think may be relevant to your
application for this position.
What do you want to achieve by working for English Language Partners?
What contribution do you think you would make if you were appointed to this position?
3. CROSS CULTURAL EXPERIENCE
What experience have you had in dealing with people from cultures other than your own?
What experience have you had in working with new migrants and people from refugee backgrounds?
4. SECURITY CHECK
Have you ever been convicted of a criminal offence (not excluded by the Clean Slate Act 2004) and/or do you
have any criminal charges pending in New Zealand or any other country? If so, give details.
You will be required to fill out a police check form if you are shortlisted for an interview.
5. WORKPLACE WELLBEING
English Language Partners have a proactive health and safety approach to identify and manage hazards and
to promote health and safety at work. We need to ensure that you have an understanding of the demands
associated with working for English Language Partners. Your responses to this section will not disqualify you
from possible employment.
The operational aspects of the work require:
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strong work management/ organisation
dealing with work-related tension and stress
driving own vehicle for interviews, networking and matching
refer to the position description for responsibilities
Do you feel able to undertake this work safely?
Do you have any health conditions that might impair your work?
Please briefly describe the injury/ health condition below.
6. PERSONAL INFORMATION
Do you have a current clean driver’s licence?
Have you read the Philosophy and Code of Practice of English Language Partners (included in these
documents) and do you agree to work within this mandate?
7. INTERVIEW ARRANGEMENTS
Applicants wishing to have whanau or supporters present at interviews or who have any particular needs in
the interview setting, perhaps because of a disability, are asked to advise English Language Partners prior to
the interview so arrangements can be made.
8. DECLARATION
I certify that the information provided is true and correct. I understand that if I have given incorrect or
misleading information or if I have omitted any important information I may be disqualified from
appointment, or if appointed, be liable to be dismissed.
I am entitled to work in New Zealand.
Signature of applicant:
Date:
Privacy
The information you have provided will be protected. Personal information is required only for the purpose of
assessing your application and will be retained, used and disclosed only in accordance with the Privacy Act.
9. APPLICATION PROCESS
Applications close on Monday 13th July 2015.
Please complete all sections of this application form, and send, along with your curriculum vitae, referee list
and covering letter to: gill.taylor@englishlanguage.org.nz or post to:
The Manager
English Language Partners Christchurch
69 Moorhouse Ave
Christchurch 8011
All applications will be acknowledged by return email.
Philosophy and Code of Practice of English Language Partners New
Zealand
Philosophy
1. We believe the ability to communicate confidently and effectively in English is essential for successful
settlement in Aotearoa New Zealand.
2. We believe shared learning among people of different cultures benefits our communities by promoting
mutual respect and understanding.
3. Learners’ needs and aspirations form the basis of our work.
4. We recognise the essential contribution of volunteers to our service and endorse the Universal
Declaration on Volunteering (1990).
5. We affirm that the Treaty of Waitangi gives all New Zealanders turangawaewae (the right to belong).
6. We believe the diversity brought by migrants and refugees enriches New Zealand society.
7. We endorse the UNHCR Convention (1951) and Protocol (1967) relating to the status of refugees and the
Universal Declaration of Human Rights of the United Nations (1971).
Code of Practice
1. Utilise an approach to one-to-one and group tutoring, which acknowledges learners’ independence and
builds on their strengths and needs.
2. Respect personal and cultural values of learners and other centre members.
3. Always respect learner confidentiality.
4. Facilitate opportunities for learners to develop links and a sense of belonging with the wider community.
5. Inform learners as is appropriate, about the Treaty of Waitangi, the status of tangata whenua, and their
partnership with tangata tiriti (people whose authority to belong is derived from the Treaty).
6. Refer matters outside areas of expertise to appropriately qualified people.
7. Monitor and evaluate activities to inform planning.
8. Adhere to centre mission, objectives, policies and procedures.
9. Prioritise the most disadvantaged learners. Minimise barriers to learning.
10. Facilitate learner participation at all levels of organisational activity.
11. Liaise with other relevant agencies for the benefit of speakers of other languages needing English
language support in the community.
12. Work to improve the allocation of resources and support to benefit NESB (non-English speaking
background) learners.
13. Value and recognise contributions of volunteers.
14. Follow the guidelines concerning the rights and responsibilities of volunteers as set out in the Universal
Declaration on Volunteering as far as is practical.
15. Utilise a recruitment, selection and induction process for volunteers and paid staff which establishes
clear roles and responsibilities. Provide opportunities for further skills development. Operate good
employment practices.
16. Provide suitable resources and manage them effectively.
17. Encourage appropriate levels of participation and partnership with mana whenua (Māori with customary
links to an area) and pan-Māori organisations. Actively apply the principle of partnership in policies and
procedures.
18. Abide by statutory obligations and guidelines contained in the UNHCR (United Nations High
Commissioner for Refugees) Convention (1951) and Protocol (1967) relating to the status of refugees,
and the Universal Declaration of Human Rights of the United Nations (1971) as far as is practical.
English Language Partners Christchurch
Job Description: Volunteer and Programme Coordinator
6 Month Fixed Term Position
Responsible to: Manager, English Language Partners Christchurch
Occasional weekend or evening work will be required. Hours: 25 per week.
The Coordinator’s role may include, but not be limited to, the following tasks:
1-1 Home Tutor programme
1. Provide learner support
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Interview and assess learners for home and / or group tutoring.
Match learners with appropriate tutors.
Refer learners to other providers when appropriate.
2. Train home tutors to meet learners’ needs
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Recruit, interview and train volunteers for home tutoring.
Assess tutors for their Certificate in ESOL Home Tutoring.
3. Support tutors working with learners
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Support with resources and ongoing training / workshops / information dissemination.
Maintain personal contact with tutors.
4. Administration
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Maintain tutor and learner records.
Prepare written reports as required.
Liaise with National Association Office, other ESOL schemes, local community groups, other ethnic
and migrant groups and their support groups.
5. Specific Responsibilities
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Oversee maintenance up to date and accessible library resources.
Manage the 1-1 Home Tutor Volunteer Programme
Assist with programme coordination (locally funded evening classes)
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Coordinate classes, including venue, teachers, and learners
Ensure that programme is run to standards set by National office guidelines
Liaise with National office, other ESOL providers, community groups
Communicate regularly with teachers and solve any issues as they arise
Promote the programme as needed
Interview and assess learners
Prepare written reports as required
Collect fees at the beginning of each term
Use the database to organise classes
Person Specification
The Volunteer and Programme Coordinator will have:
Qualifications
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Diploma or Certificate in TESOL or TEFL
Diploma or Certificate in Teaching or Volunteer Management
Skills
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Facilitation
Organisation
Proven high level administration skills
Strong inter-personal skills
Demonstrated oral and written skills
Adult teaching experience
Supervising skills
Experience and competence as an ESOL teacher or Home Tutor
Experience working with volunteers
Cultural understanding
Ability to motivate, support and supervise adults
Current clean driver’s licence preferred
Competency with using computers especially with Microsoft Access, Outlook, Word, Excel
Knowledge of
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Education and Immigration issues for migrants and refugees
Support agencies including voluntary organisations
Treaty of Waitangi
ESOL learning theory and practice
Adult learning
Personal Qualities
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Tolerance, warmth, cultural sensitivity and empathy
Highly organised
Self-motivated and able to work to deadlines
Flexibility and adaptability
Ability to work under pressure, independently and as part of a team
Sense of humour