College of Extended Learning
Recruitment, Selection and Placement
INSTRUCTOR:
PHONE:
LOCATION:
EMAIL:
Kalyan S Chakravarty
818.677.2435
Juniper Hall 1212
kalyan.chakravarty@csun.edu
TERM:
COURSE:
TICKET:
UNITS:
Summer 2011
XHRM 901
10052
3.0 CEUs
CLASS MEETINGS: 8 sessions:
Wednesday 6:30p -10p (6 sessions: June 1 – July 6, 2011)
Saturday 9a – 1:30p (2 sessions: June 11 & June 25, 2011)
Course Description
The staffing function, the process of recruiting applicants and selecting
prospective employees remains a key strategic area for human resource
management. Given that an organization’s performance is a direct result of the
individuals it employs, the specific strategies used and decisions made in the
staffing process will directly impact an organization’s success or lack thereof.
Good training will not fix bad selection!
The course shall aim to examine the basic concepts, strategies and current
issues faced by an organization in recruitment, talent acquisition, selection and
placement. The participants will gain critical insight in to the role and
requirements of EEOC, OFCCP, and AAP for legal compliance. They will also
understand the need and importance of key interviewing principles, background
checking, deployment, outsourcing issues while assessing the implications of
diversity, technology, and ethics in staffing practices. Recent innovative
approaches to staffing adopted by reputed companies shall be presented for
analyses and discussions.
Learning objectives
At the end of this class, the participants should be able to:
A. Explain the employment relationship and staffing models
B. Understand the legal ramifications: EEOC, OFCCP, AAP and ADA
accommodations.
C. Gain an understanding of internal and external recruitment processes
D. Acquire interviewing and assessment skills
E. Design and evaluate different selection systems
F. Utilize measurement tools in the selection process
G. Recognize the benefits of collaborating with the line managers in the
staffing process
Recruitment, Selection and Placement Summer 2011
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Textbook
Staffing Organizations, 7e
Herbert G. Heneman III, Timothy A. Judge & John D. Kammeyer-Mueller
ISBN: 0078112680
McGraw-Hill/Irwin, 2012 (Required)
The following assignments will be evaluated:
Individual Assignment:
Quizzes (2)
Team Assignment:
Case Analysis: Tanglewood Stores
Quizzes (comprises 60% of grade)
There will be two non-cumulative quizzes of 30% weightage to each. Each quiz
will consist of a combination of multiple-choice questions, true/false statements
and/or short essays, on topics related to course curriculum.
Team Case Analysis: Tanglewood Stores (comprises 25% of grade)
Participants will form groups of five or less, and each group will conduct an indepth analysis of the case in a few chosen areas of recruitment and selection
processes (a different chapter for each group). In doing so, they will first need to
gain an understanding of the basic concepts, models, principles and practices
discussed specifically in relevant chapters.
As consultants to Tanglewood Stores, they will receive a brief description of the
situation relevant to that chapter, along with tasks that require them to discuss
and critically analyze the situation by applying materials directly from the chapter.
They will use all relevant data provided in the case on recruitment and selection
practices of Tanglewood Stores while applying the knowledge and skills gained
in the class. Each group will be allotted one chapter from amongst the chapters
3, 5 & 9. The outcome of the group paper should provide a better understanding
of the staffing practices of the firm and the broad issues relevant to management
of recruitment and selection processes in general.
The group will then make a formal presentation of the analysis in the class, with
each member of the group getting an opportunity to deal with a section of the
presentation. The total time allotted for each group will not exceed thirty minutes.
Please practice prior to the presentation so that you will be able to finish the
presentation within the given time limit. Each group will also submit a paper. All
references must be specified on a separate page. We will also utilize electronic
submission for the paper and the powerpoints.
Recruitment, Selection and Placement Summer 2011
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The instructor will evaluate the paper and presentation of each group using
predetermined criteria that include presentation quality (introduction, style,
structure, preparation, and visual aids) and contents specified above.
The completed paper must be turned in on the day the group makes its
presentation.
Punctuality, Attendance and Class Participation (comprises 15% of grade)
Please come to each class prepared to discuss the readings and assignments
and to play an active role in contributing to class discussions. Those making
insightful comments that increase the level of energy and interest in the topics
discussed would definitely make a discernible impact than others. A superior
participation score is given to one who demonstrates the ability to comment upon
the content and the process of our discussions. Some questions to help illustrate
the preferred mode are:
 Does the group become more energized after this person contributes? Is
this person more focused?
 Does this person listen to others and build upon their ideas?
You are expected to attend each class meeting. In the unlikely event that you
must miss a meeting, you are accountable for the course material and class
activities missed. Missing class meetings could result in an adverse effect on
your grade.
Grading Summary
Your final grade will be based upon the following:
60% Quizzes (2)
25% Tanglewood Stores: Team Case Analysis
15% Punctuality, Attendance and Class Participation
Grading Scale
The final letter grade assigned to each participant will be determined by the
participants’ performance on the course components mentioned above.
Note
The reading and homework schedule is subject to change at the discretion of the
instructor. Should any changes be necessary, every effort will be made to
communicate them quickly to current participants. It is the participant’s
responsibility to ensure he or she has the current schedule.
All participants must respect confidentiality of class discussions.
They will be expected to read all assignments before class and be prepared to
participate during the lecture portion each session. The text contains information
critical to the class. Assigned readings will be supplemented with supporting
lectures.
Recruitment, Selection and Placement Summer 2011
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XHRM901 SUMMER2011 - TIMETABLE
SESSIONS
TOPICS, TASKS, READINGS
Course Introduction, Syllabus Review,
Clarifying Mutual Expectations;
Establish Presentation Teams
6/1
Staffing Models and Strategy
Staffing Ethics
Introducing Tanglewood Stores Case
Preparing for an Effective Case Analysis
Readings: Chapter 1
6/8
Legal Compliance: The Employment Relationship
EEO/AA Laws: Specific Staffing Provisions
Workforce Planning: External Environmental Influences
Human Resource Planning: Types and Implications
Readings: Chapters 2 & 3
Job Analysis: Job Descriptions and Job Specifications
Competency-Based Job Analysis
Job Rewards: Types, Employee Value Proposition
6/11
Readings: Chapter 4
Tanglewood Stores Case (Ch 3, Page 141):
Team Presentation
External and Internal Recruitment: Recruitment Planning,
Organizational and Administrative Issues
6/15
Readings: Chapters 5 & 6
Tanglewood Stores Case (Ch 5, Page 263):
Team Presentation
Recruitment, Selection and Placement Summer 2011
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XHRM901 SUMMER2011 - TIMETABLE
SESSIONS
6/22
TOPICS, TASKS, READINGS
Measurements: Importance and Use of Measures
Quality of Measures – Reliability and Validity of Measures
External Selection I: Resume, Application Blank, Biographical
Information, Reference and Background Checks
External Selection II: Assessment Methods, Structured
Interview, Uniform Guidelines on Employee Selection
Procedures
Readings: Chapters 7, 8 & 9
Quiz 1
6/25
Interviewing: Common Problems in Selection
Identifying Critical Job Requirements (CJRs)
Key Interviewing Principles
Behavioral Interviewing: Past Behavior Predicts Future
Behavior
Internal Selection
Readings: Chapter 10
6/29
Decision Making: Choice of Assessment Methods,
Determining Assessment Scores
Final Match: Employment Contracts, New Employee
Orientation and Socialization
Readings: Chapters 11 & 12
Tanglewood Stores Case (Ch 9, Page 491):
Team Presentation
Staffing System Management: Key Issues
Retention Management: Turnover and Its Causes
7/6
Readings: Chapters 13 & 14
Quiz 2
1
The timetable is subject to change
Recruitment, Selection and Placement Summer 2011
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