CURRICULUM VITAE
NAME:
MAMLOUK Zeïneb née BEN AMMAR
NATIONALITY:
Tunisian
CIVIL STATUS:
Married
PERSONAL ADDRESS:
119, Avenue Jugurtha 1082 Mutuelleville
Tel : +216 (71) 78 02 42 ; + 216 (71) 78 38 38 + 216 (22) 55 39 33
PROFESSIONAL ADDRESS:
Ecole Supérieure des Sciences Economiques et Commerciales.
4, Rue Abou Zakaria El Hafsi 1089 Montfleury – Tunis.
Tel : 216 (71) 334 190 – Fax 216 (71) 335 518.
ELECTRONIC ADDRESS:
zeinebbenammar@yahoo.fr
EDUCATION:
* Habilitation (ISG Tunis, Feb 1996)
* Higher Education 1970 – 1978:
-- Doctorat in Sociology (Aix en Provence 1981)
-- Masters of Management (ISG Tunis 1978)
--Maîtrise Es-Lettres Françaises (Fac. Lettres Tunis 1975)
* High School Education 1964-1970 (Bizerte, Sfax & Sousse)
Baccalauréat Section Lettres (Sousse 1970)
LANGUAGES:
Arabic and English (average)
French (excellent knowledge)
EXPERIENCE:
* 1978–2005:
* January 1997 – July 1998:
* July 1998 – August 2001:
* 2001–2002:
* 1998–2002:
* 2001–2003:
* 2002 & 2003:
* 2004:
* 2005:
Teaching/ Formation/ Research/ Consultation
Director of Studies and Internships at ISG
Director, Ecole Supérieure des Sciences Economiques et
Commerciales (ESSEC)
ESSEC faculty
& Consultant for the Association of Professional Banks
Member of Theses and Habilitations Commission at ISG
Member of many theses juries (2) and habilitations (6)
Member of the jury of aggregation for the recruitment of
assistant technologists
Member of the Commission of Habilitation at INTES
Member of the Jury in charge of recruitment of assistants
President of the jury of recruitment of professors
President, University of Tunis – El Manar
TEACHING ACTIVITIES – TUNISIAN MINISTRY OF HIGHER EDUCATION:
2004: Full Professor, ESSEC
2001–2003: Maître de Conférence [Senior Lecturer]
* Institut Supérieur de Gestion (ISG) :
 DEA in Management: in charge of the module on Management of Human
Resources
 DESS Management of Quality 1998-2000: in charge of the module on
Leadership and Management of Change
* Ecole Supérieure des Sciences Economiques et Commerciales (2002-2003) :
 Masters in Enterprise and European Markets: Course on International GRH
* Faculté des lettres de la Manouba & Institut National du Patrimoine (1997-2000)
 DESS on Archeology and Patrimony in charge of the module on Management
* Faculté des Sciences Economiques et Gestion de Tunis (1999-2000)
 DEA in Management: in charge of the GRH module
* ISCAE (2002 –2003)
 Specialized Masters: Module on Abilities of Direction
* HEC (2002 –2003)
 Specialized Masters: Module on Entrepreneurial Strategic Watch & GRH
OTHER TEACHING ACTIVITIES:
* Ecole Nationale d'Administration (1994-2003)
 Visiting Assistant Professor, course on Organizational Change
 Management training for directors, vice directors, service managers,
administrators and counselors
 Member of scientific council
 Participation at the 4th conference of the Didacthèque Internationale en
Management Public, (15-18 June 1998) at ENAP, Montreal
 CREDIF (1997-1998)
* Ministry of Health (1995-1997)
 GHR teaching to directors of socio-educational institutes
* Organized seminars with private enterprises 1990-2002
* Centre National d’Informatique (1978 – 1979) :
 Contractual work on psychosociology
ORGANIZATION OF INTERNATIONAL ENCOUNTERS:
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May 2004: Competitiveness and international social norms Member of
the organizational and scientific committee of the 6th Spring School on
Social Audit (IAS and IAST)
March 2004: Ethic(s), Incertitude(s), and Change(s) President of the
organizational committee, 4th Journées de l’ATSG
June 2003: Strategy of Enterprise Member of the scientific committee of
the congress of the AIMS
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February 2003: Confidence, Governance and Strategy President of the
organizational committee, 3rd Journées de l’ATSG.
March 2002: Culture, Culture of Enterprise, and Management
Member of the organizational committee of the Management Sciences
Association in collaboration with CIDEGEF
February 2002: Values and Values in the Management Sciences
Member of the organizational committee of Management Sciences
Association’s 2nd Journées
April 2001: New Economy and Firm President of the organizational
committee of the colloquium organized by ESSEC in collaboration with
the Faculté Jean Monnet of Paris XI
November 1999: For a Renewal of the Teaching of Management
Sciences Member of the organizational committee of the international
symposium held by ISG Tunis
October 1996: Qualitative Research and Management: The Anxiety of
Innovation Member of the organizational committee of the international
colloquium held by HEC Montreal
December 1995: Managing Differently, Training Differently President
of the program during the International Forum of the GRH (ESIG)
OTHER ACTIVITIES AND DISTINCTIONS:
* Communications during national and international encounters
* Audit works, including counseling and organization including the April 2003 “Study
on the Equality of the Sexes” in the Project on Cogeneration of STIP and SITEX
executed by ACDI in Tunisia in collaboration with the Canadian Bureau
ECOLONER
* Member of the commission for reflection on the Educational Role of the Family-99
* Member of the commission on Consulting with the Youth-98
* Vice President of the Tunisian Management Sciences Association
* In charge of the Scientific Activities of the Association on Health and the
Environment
1. April 2003: The Child and New Technologies
2. December 2002: The Climate and Health
3. January 2002: The City and the Child
4. November 2001: Integration of the Environment in the Strategy of the
Enterprise
5. November 2000: Transportation, Health and the Environment
6. November 1997: From Spleen to Stress
7. April 1997: Health and the New Way of Life
* President Sports Association of ESSEC
* Honorary Member of the HOPE Association (Horizons for all Kids)
* Member Canadian-Tunisian Friendship Association
* Member Tunisian Institute for Social Audit
* Member of the Commission on “Economic Development” preparing the Xth Plan
(2001) and IXth plan (1996)
* National Merit Decoration by his Excellency President of the Tunisian Republic on
the occasion of
 The National Knowledge Day of July 17th, 1998
 Women’s Day, August 13th, 2001
PEDAGOGICAL ACTIVITIES AND RESEARCH:
2003-2004: Director of the E.T.H.I.C.S. Research Unit
2002-2003: Principal Investigator (CMCU #02F0606) in collaboration with Faculté Jean
Monnet of Paris XI: Information and Communications Technologies (ICTs) and their
Impact on the Human and Organizational Dimensions of the Enterprise
2001: CD on Organizational Behavior (ENA)
1999: Case Study on “Management of Carriers” published by ENAP-Canada with the
support of Louise Lemire
1998-2003: Member of LIGUE (Laboratoire Interdisciplinaire en Gestion, UniversitéEntreprise ; Interdisciplinary Management Lab.)
1998: Management Course in the Context of Distance Learning Sponsored by the
National School of Administration
1997: Co-PI (CMCU #99F0301) en collaboration with University of Toulouse “Gender
and Syndicalism in France and Tunisia”
1997: Principal Investigator GESCAR (Gestion des carrières [Management of Carriers];
#E34/C06)
COMMUNICATIONS AND PUBLICATIONS:
September 2004 (with Nadia Beltaifa): Affective Factors and Anti-Social Behavior
Revue Entreprise Ethique No. 21
March 2004 (with Hassene Gharbi): Towards a One-to-One GRH 4th Journées de
l’ATSG
February 2004: “From an Employment Seeker to a Tracker of a Project”,
International Seminar organized by the Research Unit “Entrepreneurship and Social and
Technological Innovation”
January 2004: “The Management of Knowledge Cannot Be Decreed”, International
Seminar on “Knowledge Management, Alchemy for Enterprise”
December 2003: “Noah’s Lesson, Teaching for Durable Development” in International
Colloquium organized by University of Tunis – El Manar and the University of Corsica
for a “Durable Mediterranean”
May 2003: “TICs and the New Job Market”, International Colloquium organized by
the Research Unit “E.MASIG”
April 2003 (with Imed Debbabi): “Towards a Model for the Formation of Enterprise?
The Case of the Tunisian Banking System”, accepted for publication in the review
Direction et Gestion
February 2003 (with Imed Debbabi): “The practices of formation, reverberations of
human management processes” presented during the 3rd Journées de l’ATSG and
accepted for publication in a collective work on “GRH in the Maghreb” (Bordeaux)
February 2003 (with Walid Derbal): “The Dilemma of Trust and Cooperation” during
the 3rd Journées de l’ATSG and published in the review Direction et Gestion, N 204 pp
63-88
October 2002 (with Nacef Dhaouadi): “E-Formation and Development of
Competence” presented during the CMCU workshop and accepted for publication in the
review Direction et Gestion
October 2002 (with Amel Ben Zakkour): Cultural Aspects of the Implementation of
Information and Communication Technologies, GDR CNRS, TIC and Society,
Université de Paris Sud
October 2002 (with Moufida Sadok): Impact of TICs on the competitiveness of
enterprise GDR CNRS, TIC and Society, Université de Paris Sud
October 2002 (with Ichraf Zaoui): Consumer Behavior and the Case of the Tunisian
Consumer on the Internet GDR CNRS, TIC and Society, Université de Paris Sud
June 2002 (with Fatma Jaziri): Mechanisms of Coordination and Information
Technology: An application to Logistic Partnerships International Colloquium of the
AIMS
April 2002 (with Amel Ben Zakkour) Implantation of Information and
Communication Technologies: A Critical Review of the Literature International
Colloquium on New Generic Technologies, Knowledge and the Organization of the Firm
March 2002 Feminine Values as Foundations for New Principles of Management
International Colloquium on “Culture, Culture of Enterprise and Management” organized
by CIDEGEF in Tunis
February 2002 (with Dris Sayah): Social Values in Marketing presented during the
colloquium “Value and Values in the Management Sciences” organization by the
Association of Management Sciences
October 2001 Leadership in University Departments in Tunisia presentation during
the encounter organization by the Ministry of Higher Education, ISCAE and UNESCO
January 2001 Management and Performance ENA Communication in collaboration
with the Government Center for Management and Policy Studies
May 2001 Men and Women at Work: Perspectives on the Future International
Colloquium funded by CMCU # 99 F0301 Faculty of Sciences, Tunis
November 2001 (with Douha Rodesly) Excellence and Innovation: Contradictory or
Reconcilable Logics International Colloquium organized at Versailles St. Quentin,
published Acts
May 2000 “A DRH, for what?” presentation during the international colloquium “GRH:
Practice and Teaching” organized by ISCAE
July 2000 The Survivor Syndrome: New Challenges for DRH International
Colloquium organized by ARFORGHE
March 2000 On the Integration of Women in the New Economy National Seminary
organized by the Ministry of Women and Family on International Women’s Day
December 1999 Organizational and Management of Time National Seminar organized
by the Prime Minister’s Office
May 1999 With polyactivity, the Past has a future International Colloquium on
“Sociological Practices and the Construction of Modernity” organized by the Faculté des
Sciences Humaines – Tunis, published Acts.
April 1999, Group Decision Making and the Management of Conflict International
Seminar organized by the Tunisian Association of Management Sciences (MIAD)
October 1998 On Women and Public Service National Seminar organized by the
National School of Administration in collaboration with ENAP-Canada
June 1998 The Management of Human Resources: A Renewed Problem International
Seminar organized by the European Institute for Higher Studies – Tunis
May 1998 Globalization and the Management of Human Resources International
Seminar organized by ISCAE of Casablanca, Morocco on the occasion of the “Days of
Open Doors” Celebration
May 1997 Woman and Management National Seminar organized by ENA.
Communication translated to Arabic and published by ENA in the Revue Tunisienne
d’Administration Publique No. 24.
May 1997 On the Evaluation of Objectivity and Pertinence International Colloquium
organized by ISG on Ethics and Management
January 1997 Good reasons to get trained Seminar organized by the Ministry of
Communications
November 1996 On how, as an intermediary, one can Influence the culture of
enterprise Workshop leader and rapporteur of session during the International
Colloquium organized by the Institute for Health and Safety on the Job
May 1996 University, Training, and Upgrading A Day of Reflection organized by the
ISG Alumni Association
April 1995 The Notion of a Carrier: New Developments in the Psychology of Work
International Colloquium organized by the Faculté des Sciences Humaines – Tunis,
accepted for a presentation at WACRA (Warsaw)
1995 The Notion of a Carrier: New Developments in the Psychology of Work
published in “The Art of Interactive Teaching”
1995 GRH and PME Upgrading Programs published by the Center for Research in
Economy Applied to Development (CREAD), Algeria
1994-1997 Articles popularizing tools, techniques and problems in the Management
of Human Resources, in the column “Guide for Enterprises” in La Tunisie Economique,
a publication of l’Union Tunisienne pour l’Industrie, le Commerce et l’Artisanat
(UTICA).
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L’offre d’emploi N°41
L’intervention des consultants N°42
L’étude des postes : pourquoi/comment N°43
De l’étude des postes à la gestion des carrières N°44
Gestion des carrières et flexibilité N°45
Les pratiques d ‘individualisation des salaires N°46
L’école est – elle l’affaire des entreprises N°48
La formation, un investissement N°49
La communication, fonction stratégique N°50
Les formes d’horaires variable de travail N°51
Piloter les changements en douceur N°53
L’audit, outil stratégique N°54
L’aménagement des conditions de travail N°56
La ruée vers l’homme N°57
Des nouveaux analphabètes N°58
Reconnaître les performances N°59
En quête de performance N°60
Avec le télétravail le passé a de l’avenir N°63
Et si les diplômes avaient une validité limitée ? N°64
Les GRH font leur crise d’identité N°67
De la concertation N°68
Du salarié infantilisé au travailleur N°70 et 71
Affaire – Ethique, harmonie ou contradiction N°72
July 1995 GRH and PME Upgrading Programs International Encounter Med
Campus
June 1995 The Circle of Quality and the Culture of Enterprise National Seminar
organized by the Institute for Health and Safety on the Job
August 1994 Women and the Discontents of the 21st Century National Symposium
organized by the Rassemblement Constitutionnel Démocratique
September 1993 What Educational Requisites for the Management of
Tomorrow? Summer School organized by ARFORGHE
1991 Evaluation of the Education System in Tunisia, K-12
1984 Women Working Conditions and the Responsibilities of Public
Entrepreneurships to Better the Status of Women, published in CIEP monograph
n. 13, United Nations
1981 Employment and the Condition of Women in Traditional Crafts: The Case
of the National Office of Traditional Crafts in Tunisia, PhD Thesis in Sociology,
Aix-en-Provence