I. Title: RESIDENT DIRECTOR Division: SD Department: Residential Life Location: 100 Upton Hall Schedule: Flexible, July 1-June 30 Organizational Relationships: Reports to: Director of Residential Life Supervises: 5-15 paraprofessional student Resident Assistants in 1-2 residence halls, 1 Assistant Resident Director, 10-25 student Security Desk staff and in some halls 1 Graduate Assistant Advises: 1-2 Residence Hall Programming Boards Coordinates with: All U.S.M. Departments including Police & Safety, Counseling, Advising and Facilities Management, Residential Life staff, students and student organizations, parents and the general public. II. Statement Of The Job: The Resident Director serves as primary live-in administrator of one to two residence halls housing a total of approximately 200-400 students. The Resident Director’s primary focus is to ensure that the residence hall(s) are safe, secure, clean environments which support the students’ pursuits of an educational degree as well as their growth and development. In accordance with this focus, the Resident Director will create and implement activities and programs that are responsive to students’ needs, develop community and are conducive to the academic mission of the university. The Resident Director works in cooperation with other University departments to create a caring and purposeful living-learning community in the residence halls. The Resident Director provides leadership in creating a residence hall environment which fosters understanding, appreciation and celebration of diversity among residents and staff. III. Essential Functions: A. Supervision and Training Responsibilities 1. Recruit, select and train 5-15 Resident Assistants and 1 ARD, and in some cases 1 Graduate Assistant. 2. Supervise 5-15 Resident Assistants and 1 ARD by: A. Conduct weekly staff meetings to review daily operations, and community and student needs. B. Hold regular formal supervision meetings with individual staff to review their concerns, successes and suggestions in relation to their floors, and to cultivate positive working relationships. C. Maintain a regular, visible presence in the hall(s) to assist and support Resident Assistants in their roles. 3. Assist in the development and implementation of staff training and in-service programs for the entire Resident Assistant/ARD/Graduate Assistant staff. 4. Schedule staff duty coverage from 7 p.m. to 7 a.m. daily in each residence hall. 5. Conduct mid-year and/or year-end evaluations of Resident Assistants. 6. Supervise Resident Assistants in completing room inventories, maintenance requests, room changes and key distributions/collections and floor/hall programming and student conduct related issues. 7. Recruit, select, train and supervise 10-25 student Security Desk staff. B. Administrative Responsibilities 1. Oversee the daily operation of the residence hall(s) including housekeeping, 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. C. maintenance and room assignments, in cooperation with the Residential Life staff. Assess and report repairs and/or damage to the Assistant Director for Facilities for proper action. Plan and coordinate a Student and Common Area Damage program in the residence halls. Assist in the planning for and the recommendation of immediate and long-term renovation needs. Supervise the opening and closing of residence halls. Serve in an on-campus emergency response on-call rotation 24 hours a day, 7 days a week. Assist in maintaining safety and security in the residence halls (i.e. noise control, fire drills, and emergency maintenance reporting). Coordinate hall opening and closing procedures including the recruitment, selection and supervision of 30-40 Welcome Weekend volunteers. As all halls are 9 month, the Resident Director will coordinate all University break staff duty coverage and communicate this coverage to appropriate University departments, such as USM Police. Work with USM Police in responding to campus incidents, emergencies and student problems to ensure an acceptable living environment is maintained. Work in conjunction with the Office of Community Standards to provide paperwork and documentation of incidents, coordinate informal hearings, attend Appeal Hearings to represent Residential Life. Serve as liaison for Residential Life to any specialty housing programs in the hall(s). Student Development 1. Develop and implement a comprehensive programming plan based on Student Development theory and NASPA Wellness Wheel for the students residing in the residence halls. 2. Create a residence hall environment that is sensitive to the diverse cultures, traditions, lifestyles and beliefs of its students. 3. Serve as resource to and provide training for the Hall Programming Board in each residence hall, working closely with them to assist in the development of programming, to appropriately utilize their budget and to ensure timely transactions with appropriate Residential Life staff members 4. Work together with student leaders to provide a forum for student issues and concerns to be discussed. 5. Coordinate in-hall new and returning student welcome programs. 6. Assess student leadership needs and opportunities in the residence hall and at the University. Encourage and motivate student involvement in traditional and nontraditional leadership activities. 7. Provide all students with information about residence hall and campus services, safety and security issues, University and Residence Hall policies, and their respective reporting systems. 8. Develop supportive relationships with the students in the residence halls. Meet with students regarding personal, social and administrative concerns. 9. Develop an awareness of the broad scope of student needs in the residence hall. 10. Assist in providing students with support for their academic, vocational and counseling needs. 11. Be available and visible in the hall at different times of the day and week so as 12. 13. 14. 15. 16. 17. 18. IV. V. to be accessible to a large number of students. Evaluate, intervene in and/or refer student disciplinary issues, crises and personal issues and make recommendations for responses based on behavioral concerns. Assist students with mediation and conflict resolution between and among roommates and floor mates. Present and interpret residence hall policies and the Student Conduct Code to students. Investigate violations of the Residence Hall Contract and/or Student Conduct Code. Document possible infractions to be used by Residential Life and the Office of Community Standards. Respond to physical and psychiatric emergencies in accordance with emergency protocol at the University of Southern Maine. Confront and report incidents of harassment, discrimination and intimidation against and by students, staff and faculty. Marginal Functions: A. Participate in University activities and committees as a representative of the Department of Residential Life. B. Assist with the recruitment and selection of Residential Life staff members as needed. C. Assist the Division of Student and University Life in accomplishing the departmental goals of the Diversity Plan. Supervisory Responsibilities: VI. Budget Responsibilities: A. Advise the Hall Programming Boards in budgeting funds and work with all appropriate Residential Life staff to ensure timely transactions. B. Oversee funds for Resident Assistant programs, in-service training programs and Resident Assistant fall and spring training. C. Participate in department goal setting, budget formulation and management process as needed with the Director and the Business Manager. VII. Public/Professional Activities; A. Develop and implement a professional development plan with assistance from the Assistant Director. B. Membership in state, regional and national professional organizations related to career of choice, such as NEACUHO, MASAP, NASPA or ACPA, is encouraged. VIII. IX. Internal/External Contacts: Knowledge, Skills And Abilities: A. Ability to communicate effectively with all types of people. B. Ability to understand work to be done, organize that work and delegate tasks to staff members. C. Ability to coordinate programs and processes, and to synthesize them into successful student and departmental services. D. Ability to analyze information and to problem-solve. E. Knowledge of, and ability to work within, a University environment with all of its constituencies. F. G. H. I. X. Ability to conceptualize large projects requiring the integration of various systems. Ability to work independently and use sound judgment to make decisions. Ability to be an effective mentor to students and to appropriately advise university students about personal and vocational choices, including advising them as to what departments might be able to more effectively assist them with their particular issues. Possess an attitude that fosters a respectful, non-threatening workplace environment. Qualifications: A. Required: Bachelor’s degree or completion of degree by time of appointment and minimum one year previous residence hall or student affairs experience. B. Preferred: Master’s degree in college student personnel or related field. For Office Use Only: Approved: 03/2012 Job Family: 19 Salary Band: 101 Unit: UMPSA Job Number: 2598 Employee: TBD Position#: 00020103