MINISTRY OF CITIZENSHIP, CULTURE AND RECREATION MINISTRY EMPLOYEE RELATIONS COMMITTEE (MERC) MEETING MINUTES Date: Location: April 16, 1998 Boardroom 5B, 5th Floor, 77 Bloor Street West, Toronto FOR THE EMPLOYER: Diane Phillipson, Co-chair Ian Wilson Charles Bouskill Karen Fritzlar FOR THE UNION: Jerry Corriveau, Co-chair Don Jeanneault Larry Curley Mary Ellen Casey - OPSEU Sue Morrison Guests: Naomi Alboim, Deputy Minister Kevin French, Director, Corporate Resources Branch Denise Olubick, Human Resources Consultant AGENDA ITEMS Opening Comments by CoChairs DISCUSSION Ms. Phillipson welcomed everyone to the meeting and introduced Ian Wilson, Archivist of Ontario to the committee as the new member for Management. Ms. Phillipson also welcomed Charles Bouskill to his first full meeting as a management member. Ms. Phillipson also announced that as the Director of Corporate Resources Branch, Kevin French would assume the Co-Chair role effective the next meeting. As this would be her last meeting, Ms. Phillipson thanked the committee for making her tenure as Co-Chair a very rewarding experience and noted that everyone conducted themselves in a very professional manner, which made serving on the committee a pleasure. Mr. Corriveau also welcomed Sue Morrison as union member to the committee Mr. Corriveau noted that elections had taken place recently and the MERC team had been re-elected. The coming years priorities for the OPSEU MERC are as follows: 1) Bargaining Units Overhaul 2) Communications 3) Health and Safety 4) Area Employee Relations Committees 5) Training and development ACTION REQUIRED Kevin French will become member for the employer and Co-Chair effective June 23-98 1 AGENDA ITEMS DISCUSSION 2)Minutes of previous meeting The minutes were reviewed and accepted as written. 3) Internal Administration Project update Kevin French provided an update on I.A.P. Mail messenger: The option to consolidate mail and print operations in the Queen's Park Vicinity is still under consideration along with other options. All ministries with mailrooms and print shops are being included in the discussion of the various options. Decisions with respect to mail and print services will be based on the merits of the option which best meets the business needs of the ministry and its internal clients, and is in keeping with the OPS' future direction for internal business support. It was noted that clients of ministry’s Office Services Unit continue to report high customer satisfaction. At this time, no final decision on the restructuring of these services has been made. Bargaining agents and staff will be advised of key decisions with respect to mail and print services once the details are finalized and approved by Management Board and Cabinet. Mary-Ellen Casey remarked that she had great concerns regarding the mail messenger situation. She expressed her hope that this ministry would not participate in a shared service arrangement. She felt that there had to be a better way of serving the ministry's needs without disenfranchising its most vulnerable employees. Kevin French provided an update to the committee Regional Delivery Restructuring is part of the Service Delivery Strategy. Other partners include ServiceOntario (MTO); Government online (MBS) and Ontario Business Connects (MCCR) The project is being led by Celia Fairclough of Management Board Secretariat. Management Board of Cabinet has approved 61 service centre communities and we are currently looking at 17 pilot sites. Regional Delivery Restructuring has five building blocks, which begin with co-location and move through to common counters, then shared administration shared management and finally shared staff/programs. The goal is to have a "Government of Ontario" presence in a community offering customers improved services by 1999 including 61 designated service centres providing integrated front counter services; common shared counters where other field offices are co-located; and provide effective information and referral services provided from all field offices. The Deputy Minister spent some time with the committee talking about the Ministry and the Minister. The Minister has done a superb job in getting visibility for the ministry. She played a very important role during the estimates process, supported by ministry staff who did a great job in preparing the material needed to get us through the process. The Deputy Minister also confirmed that we would be moving out of 77 Bloor Street when our lease expires in July 1999. Ministry staff are working with ORC in hopes of seeking a downtown location. She confirmed that Downsview is not being considered. The Deputy discussed the business planning process and would like to hear comments from staff on the process, what 4) Print/Mail Room Services 5) Shared Services and regional restructuring Update 6) Ministry Update ACTION REQUIRED 2 AGENDA ITEMS 7) Bargaining Units Overhaul update 8) April 2, 1998 Adjustments 9) Area Relations Committees 10) Grievance report 11) OPSEU -AMAPCEO Criteria 12) Health & Safety 13) Other Business 14) DISCUSSION works and what doesn't work. Mr. Corriveau asked the Deputy to comment on the Coopers and Lybrand report on OPS restructuring. The Deputy replied that although they developed a number of options and approaches, the government is now moving forward on an incremental approach, for example, we are seeing common counters and co-locations of ministries. In response to a question on shared services by the union the Deputy replied that the idea of shared services has been approved in principle only. We will continue to provide our own services until a full implementation plan is developed which minimizes any impacts. Our own Corporate Services are doing a fabulous job. Denise Olubick updated the committee on the Ministries progress on the BUO project. Drafted job specs are about 91% complete to-date and employees have been or will be asked to review and comment on their job description. The HR team has done a blitz on job evaluation. The team started with the Administrative Bargaining Unit, where many of our ministry jobs are concentrated, and have about 80% evaluated so far. We will be evaluating all jobs in the Office Administration Bargaining Unit next. It is expected that we will be able to mover faster through this group, as there are more common job families. Diane Phillipson updated the committee on the April 2 nd reductions. Staff that received letters of surplus notice had all chosen options. Larry Curly advised the committee that there were no issues to pass on to MERC. With the changes in the Northeast area a question arose regarding the local committee for the Northeast area. The Manager, Elaine Lynch will review. The union provided management with a list of grievances that were attributed to the Ministry for review and comment. The Union asked management what criteria has been used to classify jobs into AMAPCEO or OPSEU and why were some jobs that were similar are in both bargaining units. Ms. Phillipson explained how jobs are reviewed and evaluated. She talked about the history of classification in the OPS and the review of CECBA which changed the criteria for exclusion; of how the parties agreed on what jobs would remain in MCP, those transferred to AMAPCEO and which jobs would stay in OPSEU. The parties signed an agreement that none of the reviewed jobs would be challenged. A process was established centrally to handle challenges from positions outside of the agreed to lists that the union(s) wished to challenge. Larry Curly raised the issue of stress and how some of the issues could be handled. A suggestion was that some training could be provided to staff to be able to better handle workload stressors. Management asked for an updated list of Union stewards for the Ministry. Next meetings. It was agreed that the next two meetings would be held on Tuesday, June 23rd and Tuesday October 20th. ACTION REQUIRED No outstanding issues Management would invite Terry Bisset to a future meeting Mary-Ellen Casey offered to forward a list to Human Resources. Next meeting chair - Jerry Corriveau. 3 Next Meeting Scheduled for: Tuesday, June 23rd, 1998 Meeting chair: Jerry Corriveau Original signed by Diane Phillipson Original signed by Jerry Corriveau ______________________________________________ For the Employer _______________________________________________ For the Union ___________________________________________ Date _______________________________________________ Date 4