Rehabilitative Services for Persons with Mental Illness Section II SECTION II - REHABILITATIVE SERVICES FOR PERSONS WITH MENTAL ILLNESS (RSPMI) CONTENTS 200.000 201.000 202.000 202.100 202.200 210.000 211.000 212.000 213.000 213.010 213.100 214.000 215.000 216.000 217.000 217.010 217.020 217.100 217.111 217.112 217.113 218.000 218.001 218.100 218.101 219.000 219.100 219.110 219.130 219.140 219.141 220.000 220.100 220.200 221.000 221.100 221.110 221.200 221.210 221.220 221.230 221.240 221.250 221.260 222.000 223.000 224.000 224.100 224.200 REHABILITATIVE SERVICES FOR PERSONS WITH MENTAL ILLNESS (RSPMI) GENERAL INFORMATION Introduction Arkansas Medicaid Participation Requirements for RSPMI Certification Requirements by the Division of Behavioral Health Services (DBHS) Providers with Multiple Sites PROGRAM COVERAGE Coverage of Services Quality Assurance Staff Requirements Psychology Interns Mental Health Paraprofessional Training Facility Requirements Non-Refusal Requirement Scope RSPMI Program Entry Follow-up to Missed Beneficiary Appointments and Discharges Reserved Primary Care Physician (PCP) Referral Procedure Codes Not Requiring PCP Referral for Beneficiaries Under Age 21 Medicaid Eligible at the Time the Service is Provided Medicaid Ineligible at the Time the Service is Provided Master Treatment Plan Participation of Families and Children in the Development of the Treatment Plan for Children Under Age 21 Periodic Treatment Plan Review Participation of Families and Children in the Periodic Review of the Treatment Plan for Children Under Age 21 Covered Services Outpatient Services Daily Limit of Beneficiary Services Routine Venipuncture for Collection of Specimen Telemedicine (Interactive Electronic Transactions) RSPMI Services Services Available to Residents of Long Term Care Facilities Inpatient Hospital Services Hospital Visits Inpatient Hospital Services Benefit Limit Medicaid Utilization Management Program (MUMP) MUMP Applicability MUMP Exemptions MUMP Procedures Direct Admissions Transfer Admissions Retroactive Eligibility Third Party and Medicare Primary Claims Request for Reconsideration Post-Payment Review Approved Service Locations Exclusions Physician’s Role Physician’s Role for Adults Age 21 and Over Physician’s Role for Children Under Age 21 Section II-1 Rehabilitative Services for Persons with Mental Illness 224.201 224.202 225.000 226.000 226.100 226.200 227.000 227.001 227.100 227.110 227.111 227.112 228.000 228.100 228.200 228.300 228.310 228.311 228.312 228.313 228.314 228.315 228.316 228.317 228.318 228.320 228.321 228.322 228.330 228.331 228.332 228.333 228.334 228.335 228.400 228.410 228.411 228.412 228.413 228.414 228.415 228.416 229.000 229.100 230.000 231.000 231.001 231.002 231.003 231.100 240.000 240.010 241.000 250.000 Section II Psychiatric Diagnostic Assessment – Initial Psychiatric Diagnostic Assessment – Continuing Care Diagnosis and Clinical Impression Documentation/Record Keeping Requirements Reserved Documentation Medical Necessity Prescription for RSPMI Services Prescription for Speech Therapy Procedures for Obtaining Extension of Benefits for Speech Therapy Reconsideration of Extension of Benefits Denial Appealing an Adverse Action Provider Reviews Reserved Reserved Record Reviews On-Site Inspections of Care (IOC) Purpose of the Review Provider Notification of IOC Information Available Upon Arrival of the IOC Team Cases Chosen for Review Program Activity Observation Beneficiary/Family Interviews Exit Conference Written Reports and Follow-Up Procedures DMS/DBHS Work Group Reports and Recommendations Corrective Action Plans Actions Retrospective Reviews Purpose of the Review Review Sample and the Record Request Review Process Reserved Reserved Retrospective Review of Speech Therapy Services for Individuals Under Age 21 Speech-Language Therapy Guidelines for Retrospective Review Reserved Reserved Reserved Accepted Tests for Speech-Language Therapy Intelligence Quotient (IQ) Testing Recoupment Process Medicaid Beneficiary Appeal Process Electronic Signatures PRIOR AUTHORIZATION (PA) AND EXTENSION OF BENEFITS Introduction to Prior Authorization and Extension of Benefits Prior Authorization Request for Telemedicine Prior Authorization Request for Foster Child Request for Beneficiary Released to DHS Care under Arkansas Code Annotated § 52-315 Prior Authorization and Extension of Benefits REIMBURSEMENT Fee Schedule Rate Appeal Process BILLING PROCEDURES Section II-2 Rehabilitative Services for Persons with Mental Illness 251.000 252.000 252.100 252.110 252.130 252.140 252.150 252.200 252.300 252.310 252.400 252.410 252.420 252.430 Section II Introduction to Billing CMS-1500 Billing Procedures Procedure Codes for Types of Covered Services Outpatient Procedure Codes Inpatient Hospital Procedure Codes Telemedicine RSPMI Services Billing Information Services Available to Residents of Long Term Care Facilities Billing Information Place of Service Codes Billing Instructions - Paper Only Completion of the CMS-1500 Claim Form Special Billing Procedures RSPMI Billing Instructions Non-Covered Diagnosis Codes Daily Service Billing Exclusions 200.000 REHABILITATIVE SERVICES FOR PERSONS WITH MENTAL ILLNESS (RSPMI) GENERAL INFORMATION 201.000 Introduction 10-5-09 Medicaid (Medical Assistance) is designed to assist eligible Medicaid beneficiaries in obtaining medical care within the guidelines specified in Section I of this manual. Rehabilitative Services for Persons with Mental Illness (RSPMI) are covered by Medicaid when provided to eligible Medicaid beneficiaries by enrolled providers. RSPMI may be provided to eligible Medicaid beneficiaries at all provider facility certified sites. Acceptable allowable places of service are found in the service definitions located in Section 252.110. 202.000 Arkansas Medicaid Participation Requirements for RSPMI 3-10-12 In order to ensure quality and continuity of care, all mental health providers approved to receive Medicaid reimbursement for services to Medicaid beneficiaries must meet specific qualifications for their services and staff. Providers with multiple service sites must enroll each site separately and reflect the actual service site on billing claims. RSPMI providers must meet the Provider Participation and enrollment requirements contained within Section 140.000 of this manual as well as the following criteria to be eligible to participate in the Arkansas Medicaid Program: A. Providers must be located within the State of Arkansas. B. A provider must be certified by the Division of Behavioral Health Services (DBHS). (See Section 202.100 for certification requirements.) C. A copy of the current DBHS certification as an RSPMI provider must accompany the provider application and Medicaid contract. D. The provider must give notification to the DMS Program Integrity Unit on or before the tenth day of each month of all covered health care practitioners who perform services on behalf of the provider. The notification must include the following information for each covered health care practitioner: 1. Name/Title 2. Enrolled site(s) where services are performed 3. Social Security Number 4. Date of Birth Section II-3 Rehabilitative Services for Persons with Mental Illness 5. Home Address 6. Start Date 7. End Date (if applicable) Section II Notification is not required when the list of covered health care practitioners remains unchanged from the previous notification. DMS shall exclude providers for the reasons stated in 42 U.S.C. §1320a-7(a) and implementing regulations and may exclude providers for the reasons stated in 42 U.S.C. §1320a-7(b) and implementing regulations. The following factors shall be considered by DHS in determining whether sanction(s) should be imposed: A. Seriousness of the offense(s) B. Extent of violation(s) C. History of prior violation(s) D. Whether an indictment or information was filed against the provider or a related party as defined in DHS Policy 1088, titled DHS Participant Exclusion Rule. 202.100 Certification Requirements by the Division of Behavioral Health Services (DBHS) 7-1-11 Providers of RSPMI Services must furnish documentation of certification from the Division of Behavioral Health Services (DBHS) establishing that the provider is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Comprehensive Accreditation Manual for Behavioral Health Care, the Commission on Accreditation of Rehabilitation Facilities (CARF) Behavioral Health Standards Manual and the Council on Accreditation (COA) Outpatient Mental Health Services Manual. Accreditation must recognize and include all the applicant’s programs, services and service sites. Any outpatient behavioral health program associated with a hospital must have a free-standing behavioral health outpatient program national accreditation. Providers must meet all other certification requirements in addition to accreditation. Certification requirements may be found at www.arkansas.gov/dhs/dmhs/. 202.200 Providers with Multiple Sites 11-1-08 Providers with multiple service sites must apply for enrollment for each site. A cover letter must accompany the provider application for enrollment of each site that attests to their satellite status and the name, address and Arkansas Medicaid number of the parent organization. A letter of attestation must be submitted to the Medicaid Enrollment Unit by the parent organization annually that lists the name, address and Arkansas Medicaid number of each site affiliated with the parent. The attestation letter must be received by Arkansas Medicaid no later than June 15 of each year beginning in June 2009. Failure by the parent organization to submit a letter of attestation by June 15 each year may result in the loss of Medicaid enrollment. The Enrollment Unit will verify the receipt of all required letters of attestation by July 1 of each year. A notice will be sent to any parent organization if a letter is not received advising of the impending loss of Medicaid enrollment. 210.000 PROGRAM COVERAGE 211.000 Coverage of Services 7-1-11 Section II-4 Rehabilitative Services for Persons with Mental Illness Section II Rehabilitative Services for Persons with Mental Illness (RSPMI) are limited to certified providers who offer core mental health services for the treatment and prevention of mental disorders. The provider must be certified as an RSPMI provider by the Division of Behavioral Health Services. An RSPMI provider must establish a site specific emergency response plan that complies with section VIII (N) of the Arkansas Department of Human Services Division of Behavioral Health Services Certification Manual. Each site must have 24-hour emergency response capability to meet the emergency treatment needs of the RSPMI beneficiaries served by the site. The provider must implement and maintain a written policy reflecting the specific coverage plan to meet this requirement. An answering machine message to call 911 or report to the nearest emergency room in and of itself is not sufficient to meet the requirement. 212.000 Quality Assurance 7-1-11 Each RSPMI provider must establish and maintain a quality assurance committee that will meet quarterly and examine the clinical records for completeness, adequacy and appropriateness of care, quality of care and efficient utilization of provider resources. The committee must also comply with section VIII (P) of the Arkansas Department of Human Services Division of Behavioral Health Services Certification Manual. Documentation of quality assurance committee meetings and quality improvement programs must be filed separately from the clinical records. 213.000 Staff Requirements 7-1-11 Each RSPMI provider shall ensure that mental health professionals are available to provide appropriate and adequate supervision of all clinical activities. RSPMI staff members must provide services only within the scope of their individual licensure. It is the responsibility of the facility to credential each clinical staff member, specifying the areas in which he or she can practice based on training, experience and demonstrated competence. Each RSPMI provider shall comply with minimum staffing requirements set forth in section VIII (E) of the Arkansas Department of Human Services Division of Behavioral Health Services Certification Manual. In addition to minimum staff requirements, the RSPMI provider may employ additional mental health professionals who shall meet all professional requirements as defined in the state licensing and certification laws relating to their respective professions. Examples include: 1. Psychiatrist 2. Physician 3. Psychologist 4. Psychological Examiner 5. Adult Psychiatric Mental Health Clinical Nurse Specialist 6. Child Psychiatric Mental Health Clinical Nurse Specialist 7. Adult Psychiatric Mental Health Advanced Nurse Practitioner 8. Family Psychiatric Mental Health Advanced Nurse Practitioner 9. Master of Social Work (Licensed in the State of Arkansas) 10. Registered nurse (RN; licensed in the State of Arkansas) who has one (1) year supervised experience in a mental health setting (Services provided by the RN must be within the scope of practice specified by the RN’s licensure) 11. Licensed professional counselor (Licensed in the State of Arkansas) 12. Persons in a related profession who are licensed in the State of Arkansas and practicing within the bounds of their licensing authority, with a master's degree and appropriate experience in a mental health setting, including documented, supervised Section II-5 Rehabilitative Services for Persons with Mental Illness Section II training and experience in diagnosis and therapy of a broad range of mental disorders A. The services of a medical records librarian are required. The medical records librarian (or person performing the duties of the medical records librarian) shall be responsible for ongoing quality controls, for continuity of patient care and patient traffic flow. The librarian shall assure that records are maintained, completed and preserved; that required indexes and registries are maintained and that statistical reports are prepared. This staff member will be personally responsible for ensuring that information on enrolled patients is immediately retrievable, establishing a central records index, and maintaining service records in such a manner as to enable a constant monitoring of continuity of care. B. A mental health paraprofessional is defined as a person with a Bachelor's Degree or a license from the Arkansas State Board of Nursing who does not meet the definition of mental health professional, but who is licensed and certified by the State of Arkansas in a related profession and is practicing within the bounds as permitted by his or her licensing authority, or a person employed by a certified RSPMI provider with a high school diploma or general equivalency diploma (GED) and documented training in the area of mental health. A mental health paraprofessional may provide certain Rehabilitative Services for Persons with Mental Illness under direct supervision of a mental health professional as set forth in section VIII (E) (4) of the Arkansas Department of Human Services Division of Behavioral Health Services Certification Manual. The services paraprofessionals may provide are: crisis stabilization intervention, on-site intervention, off-site intervention, rehabilitative day service, therapeutic day/acute day treatment and collateral service. If the paraprofessional is a licensed nurse, the following services may also be provided: medication administration by a licensed nurse, routine venipuncture for collection of specimen and catheterization for collection of specimen. Effective for dates of service on and after October 1, 2008, when an RSPMI provider files a claim with Arkansas Medicaid, the staff member who actually performed the service on behalf of the RSPMI provider must be identified on the claim as the performing provider. RSPMI staff members who are eligible to enroll in the Arkansas Medicaid program have the option of either enrolling or requesting a Practitioner Identification Number (View or print form DMS-7708) so that they can be identified on claims. For example, an LCSW may choose to enroll in the Licensed Mental Health Practitioners program or choose to obtain a Practitioner Identification Number. This action is taken in compliance with the federal Improper Payments Information Act of 2002 (IPIA), Public Law 107-300 and the resulting Payment Error Rate Measurement (PERM) program initiated by the Centers for Medicare and Medicaid Services (CMS). Certain types of practitioners who perform services on behalf of an RSPMI provider cannot enroll in the Arkansas Medicaid program. These practitioners must request a Practitioner Identification Number so that they can be identified on claims: 213.010 Psychological Examiner Adult Psychiatric Mental Health Clinical Nurse Specialist Child Psychiatric Mental Health Clinical Nurse Specialist Adult Psychiatric Mental Health Advanced Nurse Practitioner Family Psychiatric Mental Health Advanced Nurse Practitioner Master of Social Work (Licensed in the State of Arkansas) Registered nurse Paraprofessional Psychology Interns 9-1-14 Section II-6 Rehabilitative Services for Persons with Mental Illness Section II The Division of Medical Services will allow psychology interns to provide limited services under the following provisions: RSPMI facilities must retain written documentation of each intern’s: A. Enrollment in an American Psychological Association internship program that is fully accredited or accredited on contingency. B. Agreement with the Arkansas Psychology Board regarding oversight and supervision as defined by the American Psychological Association and the Arkansas Psychology Board (APB) Rules and Regulations. Supervision of psychology interns in the RSPMI Program The psychological procedures covered under the RSPMI Program are allowed as a covered service when provided by a psychology intern authorized by the Arkansas State Board of Psychology to provide such psychological services. When a psychology intern provides the services, the intern must be under the “direct supervision” of the supervising psychologist. For the purpose of psychological services only, the term “direct supervision” means the following: A. The supervising psychologist must monitor and be responsible for the quality of work performed by the psychology intern under his/her “direct supervision.” The supervising psychologist must be immediately available to provide assistance and direction throughout the time the service is being performed. “Immediately available” is defined as the supervising psychologist being accessible to the psychology intern at any point during the supervisory relationship. B Oversight: 1. Each supervising psychologist must monitor and be responsible for the quality of the clinical work assigned to his/her supervisee (intern). Monitoring must include personal observation of randomly selected patient interactions; 2. The supervising psychologist must assist and direct the intern in the delivery of internship services. Assistance and direction must comply with the American Psychology Association Guidelines and Principles for Accreditation of Programs in Professional Psychology and the Arkansas Psychology Board Rules and Regulations; 3. Internship services will be provided under the license of the supervising psychologist; and 4. The supervising psychologist must assure compliance with Medicaid laws, rules, and regulations, and be accountable for any noncompliance. As a condition of Medicaid payment, claims must list the supervising psychologist as the performing provider. Provisions must be made requiring: A. The Arkansas Psychology Board to certify in writing that the psychology intern is receiving training in a qualified internship program for a prescribed period of time and this written certification shall be retained in the psychology intern’s personnel record; and B. The accredited program’s training director to certify in writing and retain in the psychology intern’s personnel record: 1. The requirements of the training program in which the intern is participating; 2. The training dates for each intern; 3. The name of each participating intern; 4. The name and Medicaid provider number of: a. Each participant’s supervising faculty member, or Section II-7 Rehabilitative Services for Persons with Mental Illness Section II b. The Medicaid-enrolled practice clinic in which the supervising faculty member participates; and 5. 213.100 All services for which a Medicaid claim will be filed are provided under the supervision of a licensed psychologist who is in good standing with the Arkansas Psychology Board. Mental Health Paraprofessional Training 8-1-05 The RSPMI provider is responsible for ensuring all mental health paraprofessionals successfully complete training in mental health service provision from a licensed medical person experienced in the area of mental health, a certified RSPMI Medicaid provider, or a facility licensed by the State Board of Education before providing care to Medicaid beneficiaries. A. The mental health paraprofessional must receive orientation to the RSPMI provider agency. B. The mental health paraprofessional training course must total a minimum of forty (40) classroom hours and must be successfully completed within a maximum time of the first two (2) months of employment by the RSPMI provider agency. C. The training curriculum must contain information specific to the population being served, i.e. child and adolescent, adult, dually diagnosed, etc. The curriculum must include, but is not limited to: D. 1. Communication skills. 2. Knowledge of mental illnesses. 3. How to be an appropriate role model. 4. Behavior management. 5. Handling emergencies. 6. Record keeping: observing beneficiary, reporting or recording observations, time, or employment records. 7. Knowledge of clinical limitations. 8. Knowledge of appropriate relationships with beneficiary. 9. Group interaction. 10. Identification of real issues. 11. Listening techniques. 12. Confidentiality. 13. Knowledge of medications and side effects. 14. Daily living skills. 15. Hospitalization procedures single-point-of-entry. 16. Knowledge of the Supplemental Security Income (SSI) application process. 17. Knowledge of day treatment models proper placement levels. 18. Awareness of options. 19. Cultural competency. 20. Ethical issues in practice. 21. Childhood development, if serving the child and adolescent population. A written examination of the mental health paraprofessional’s knowledge of the 40-hour classroom training curriculum must be successfully completed. Section II-8 Rehabilitative Services for Persons with Mental Illness Section II E. Evaluation of the mental health paraprofessional’s ability to perform daily living skills (DLS) for mental health services must be successfully completed by means of a skills test. F. The paraprofessional who successfully completes the training must be awarded a certificate. This certificate must state the person is qualified to work in an agency under professional supervision as a mental health paraprofessional. G. In-service training sessions are required at a minimum of once per 12-month period after the successful completion of the initial 40-hour classroom training. The in-service training must total a minimum of eight (8) hours each 12-month period beginning with the date of certification as a paraprofessional and each 12-month period thereafter. The in-service training may be conducted, in part, in the field. Documentation of in-service hours will be maintained in the employee’s personnel record and will be available for inspection by regulatory agencies. A mental health paraprofessional who can provide documentation of training or experience in mental health service delivery may be exempt from the 40-hour classroom training. This does not exclude the paraprofessional from the requirement of successfully completing an examination and skills test. All mental health paraprofessionals who provided mental health services for a Medicaid certified RSPMI provider on or before October 1, 1989, and since November 1, 1988, will be certified as mental health paraprofessionals. These mental health paraprofessionals may be exempt from the 40-hour classroom training. However, a written examination of the mental health paraprofessional’s knowledge of the 40-hour training course must be successfully completed and an evaluation of his or her ability to perform the daily living skills must be successfully completed by means of a skills test. A certificate must be awarded to the mental health paraprofessional and available for review by the Division of Medical Services staff upon request. 214.000 Facility Requirements 10-13-03 The administration of the program shall be responsible for providing physical facilities that are structurally sound and meet all applicable federal, state and local regulations for adequacy of construction, safety, sanitation and health. 215.000 Non-Refusal Requirement 10-13-03 The RSPMI provider may not refuse services to a Medicaid-eligible beneficiary who meets the requirements for RSPMI services as outlined in this manual unless, based upon the primary mental health diagnosis, the provider does not possess the services or program to adequately treat the beneficiary’s mental health needs. 216.000 Scope 6-1-05 A range of mental health rehabilitative or palliative services is provided by a duly certified RSPMI provider to Medicaid-eligible beneficiaries suffering from mental illness, as described in the American Psychiatric Association Diagnostic and Statistical Manual (DSM-IV and subsequent revisions). Rehabilitative Services for Persons with Mental Illness may be covered only when: A. Provided by qualified providers, B. Approved by a physician within 14 calendar days of entering care, C. Provided according to a written treatment plan/plan of care, and D. Provided to outpatients only except as described in Section 252.130. E. In order to be valid, the treatment plan/plan of care must: Section II-9 Rehabilitative Services for Persons with Mental Illness Section II 1. Be prepared according to guidelines developed and stipulated by the organization’s accrediting body and 2. Be signed and dated by the physician who certifies medical necessity. If the beneficiary receives care under the treatment plan, the initial treatment plan/plan of care must be approved by the physician within 14 calendar days of the initial receipt of care. The physician’s signature is not valid without the date signed. 217.000 RSPMI Program Entry 6-1-05 Prior to providing treatment services, an intake evaluation must be performed for each beneficiary being considered for entry into a RSPMI Program. The evaluation is a written assessment that evaluates the beneficiary’s mental condition and, based on the beneficiary’s diagnosis, determines whether treatment in the RSPMI Program would be appropriate. The assessment must be made a part of the beneficiary’s records. The intake evaluation must be conducted by a mental health professional qualified by licensure and experienced in the diagnosis and treatment of mental illness. For each beneficiary served through the RSPMI Program, the treatment team must certify that the program is appropriate to meet the beneficiary’s needs. This certification must be documented in the beneficiary record within 14 calendar days of the person’s entering continued care (first billable service), through treatment team signatures on the treatment plan/plan of care. The treatment team must include, at a minimum, a physician and an individual qualified, by licensure and experience, in diagnosis and treatment of mental illness. (Both criteria may be satisfied by the same individual, if appropriately qualified.) 217.010 A. Follow-up to Missed Beneficiary Appointments and Discharges 3-1-14 For beneficiaries not certified as being Seriously Mentally Ill (SMI) or Seriously Emotionally Disturbed (SED): If the beneficiary misses a professional appointment without notifying the provider to reschedule within 14 days, then the facility must notify the beneficiary to determine whether the beneficiary desires further treatment and, if so, with a request that they reschedule the appointment. Notification must occur in writing, by electronic contact or by telephone and must inform beneficiaries that they will be discharged within 90 days if they choose not to reschedule. Beneficiaries should be advised that services are available anytime in the future upon their request, based upon continuing need. Community resources or referrals if needed or requested must be provided. All contacts and results must be documented in the beneficiary’s medical record. B. For beneficiaries certified as being Seriously Mentally Ill (SMI) or Seriously Emotionally Disturbed (SED): If the beneficiary misses a professional appointment without notifying the provider, then the contacts or attempts must be made by a member of the treatment team or by administrative staff who are under the supervision of the Mental Health Professional (MHP). All documentation related to the contacts and subsequent discharge must be in the beneficiary’s medical record. If the beneficiary misses a professional appointment without notifying the provider to reschedule, then the facility must accomplish follow-up by making contacts in the following order twice in the 90-day period prior to discharge: 1. Telephone or electronic contact no later than 7 calendar days after a missed appointment Section II-10 Rehabilitative Services for Persons with Mental Illness 2. Section II A letter to the beneficiary, family members or other responsible parties within 14 calendar days of the missed appointment if there is no response to the telephone or electronic attempt. The above two contacts must be repeated twice in the 90-day period prior to discharge. If there is no response to the above follow-up contact attempts, the facility must repeat the above contacts (a telephone or electronic contact and, if no response to the telephone or electronic contact, send a letter to the beneficiary, family members or other responsible parties) prior to discharging the beneficiary. Discharge and readmission procedures No later than the 90th day after the last failed appointment, if all efforts to engage the beneficiary in treatment have been unsuccessful, then an official letter must be sent to the beneficiary outlining the reason for discharge and advising the beneficiary that services are available anytime in the future upon request based on continuing need. The beneficiary’s physician must be informed of all problems with engagement for further input. When a beneficiary fails to keep an appointment which precipitates a high risk clinical situation that cannot be resolved by the treatment team, then referral shall be made to the provider’s Quality Assurance Committee. The Quality Assurance Committee’s decision must be documented in the beneficiary’s medical record and in the minutes. If the beneficiary returns following a discharge for dropping out of services, but prior to the expiration of the Psychiatric Diagnostic Assessment, then the beneficiary may resume treatment and be readmitted with a Mental Health Professional Intervention and/or Pharmacologic Management and a Periodic Review of the Treatment Plan occurring within 14 days of reentering care. All treatment planning timelines will resume. 217.020 Reserved 217.100 Primary Care Physician (PCP) Referral 10-1-15 8-1-05 A PCP referral is required for individuals under age 21 for RSPMI services except those listed in Section 217.111. Verbal referrals from PCP's are acceptable to Medicaid as long as they are documented in the beneficiary's chart as described in Section 171.410. See Section I of this manual for an explanation of the process to obtain a PCP referral. 217.111 Procedure Codes Not Requiring PCP Referral for Beneficiaries Under Age 21 9-1-13 Services designated by the following procedure codes and modifiers do not require PCP referral: A. 90791, HA, U1 – Mental Health Evaluation/Diagnosis B. 90885, HA, U2 – Master Treatment Plan C. 90887, HA, U2 – Interpretation of Diagnosis D. H2011, HA – Crisis Intervention E. 90792, HA, U1 – Psychiatric Diagnostic Assessment – Initial F. 90792, U7 – Psychiatric Diagnostic Assessment – Initial (telemedicine) G. 90792, HA, U2 – Psychiatric Diagnostic Assessment – Continuing Care H. 90792, U7, U1 – Psychiatric Diagnostic Assessment – Continuing Care (telemedicine) Section II-11 Rehabilitative Services for Persons with Mental Illness 217.112 Section II 8-1-05 Medicaid Eligible at the Time the Service is Provided A PCP referral is required. The referral is recommended prior to providing service to Medicaideligible children. However, a PCP is given the option of providing a referral after a service is provided. If a PCP chooses to make a referral after a service has been provided, the referral must be received by the RSPMI provider no later 45 calendar days after the date of service. The PCP has no obligation to give a retroactive referral. The RSPMI provider may not file a claim and will not be reimbursed for any services provided that require a PCP referral unless the referral is received. If the PCP declines to provide the referral retroactive to the date of service, services may be billed beginning the date he/she completes the referral, or the date shown on the referral as the approved date. Medicaid will not cover the services provided prior to the date approved by the PCP. See Section 171.400. 217.113 8-1-05 Medicaid Ineligible at the Time the Service is Provided A. When a child who is not eligible for Medicaid receives an outpatient mental health service, an application for Medicaid eligibility may be filed by the child or his or her representative. B. If the application for Medicaid coverage is approved, a PCP referral is not required for the period prior to the Medicaid authorization date. This period is considered retroactive eligibility and does not require a referral. C. A PCP referral is required no later than forty-five calendar days after the authorization date. If the PCP referral is not obtained within forty-five calendar days of the Medicaid authorization date, reimbursement will begin (if all other requirements are met) for services provided upon eligibility authorization and after, the date the PCP referral is received. A PCP is given the option of providing a referral after a service is provided. However, the PCP has no obligation to give a retroactive referral. The RSPMI provider may not file a claim and will not be reimbursed for any services provided that require a PCP referral unless the referral has been received. See Section 171.400. To verify the authorization date, a provider may call Hewlett Packard Enterprise or the local DHS office. View or print Hewlett Packard Enterprise PAC contact information. View or print the DHS office contact information. 218.000 Master Treatment Plan 10-4-09 For each beneficiary entering the RSPMI Program, the treatment team must develop an individualized master treatment plan. This consists of a written, individualized plan to treat, ameliorate, diminish or stabilize or maintain remission of symptoms of mental illness that threaten life, or cause pain or suffering, resulting in diminished or impaired functional capacity. The master treatment plan goals and objectives must be based on problems identified in the intake assessment or in subsequent assessments during the treatment process. The master treatment plan must be included in the beneficiary records and contain a written description of the treatment objectives for that beneficiary. It also must describe: A. The treatment regimen—the specific medical and remedial services, therapies and activities that will be used to meet the treatment objectives; B. A projected schedule for service delivery—this includes the expected frequency and duration of each type of planned therapeutic session or encounter; C. The type of personnel that will be furnishing the services and D. A projected schedule for completing reevaluations of the patient’s condition and updating the master treatment plan. Section II-12 Rehabilitative Services for Persons with Mental Illness Section II The RSPMI master treatment plan must be completed by a mental health professional and approved by a psychiatrist or physician, within 14 calendar days of the individual’s entering care (first billable service). Subsequent revisions in the master treatment plan will be approved in writing (signed and dated) by the psychiatrist or physician verifying continued medical necessity. 218.001 Participation of Families and Children in the Development of the Treatment Plan for Children Under Age 21 7-1-08 The treatment plan should be based on the beneficiary’s (or the parents’ or guardians’ if the beneficiary is under the age of 18) articulation of the problems or needs to be addressed in treatment. Each problem or need must have one or more clearly defined behavioral goals or objectives that will allow the beneficiary, family members, provider agency staff and others to assess progress toward achievement of the goal or objective. For each goal or objective, the treatment plan must specify the treatment intervention(s) determined to be medically necessary to address the problem or need and to achieve the goal(s) or objective(s). The treatment plan must specify the beneficiary’s and family’s strengths and natural supports that will be the foundation for the treatment plan. The beneficiary, parent or guardian must be provided an opportunity to express comments about the treatment plan and a space on the treatment plan form to record these comments. The treatment plan must be signed by the MHP who drafted the plan, the physician authorizing and supervising the treatment, agency staff members who will provide specific treatment interventions, the beneficiary (unless clinically or developmentally contra-indicated) and, for beneficiaries under the age of 18, a parent or legal guardian. If the parent, guardian or custodian for beneficiaries under the age of 18 is not available to provide a signature on the treatment plan, the client record must have documentation indicating barriers to obtaining that signature within 14 calendar days of the treatment plan. Documentation, either on the treatment plan form or in a progress note must include the method of communication with the parent or guardian and must include a description of the parent or guardian’s input on treatment goals and services to be provided and the role and/or involvement of the parent or guardian in ongoing treatment services provided for the beneficiary. 218.100 Periodic Treatment Plan Review 5-1-08 The RSPMI treatment plan must be periodically reviewed by the treatment team in order to determine the beneficiary’s progress toward the rehabilitative treatment and care objectives, the appropriateness of the rehabilitative services provided and the need for the enrolled beneficiary’s continued participation in the RSPMI Program. The reviews must be performed on a regular basis (at least every 90 calendar days), documented in detail in the enrolled beneficiary’s record, kept on file and made available as requested for state and federal purposes. If provided more frequently, there must be documentation of significant acuity or change in clinical status requiring an update in the beneficiary’s treatment plan. The clock for the 90-day review begins to run on the earliest date set forth on the form that contains the treatment plan. 218.101 Participation of Families and Children in the Periodic Review of the Treatment Plan for Children Under Age 21 7-1-08 The review of the treatment plan must reflect the beneficiary’s, or in the case of a beneficiary under the age of 18, the parent’s or guardian’s, assessment of progress toward meeting treatment goals or objectives and their level of satisfaction with the treatment services provided. Problems, needs, goals, objectives, strengths and supports should be revised based on the progress made, barriers encountered, changes in clinical status and any other new information. The beneficiary, the parent or the guardian must be provided an opportunity to express comments about the treatment plan and a space on the treatment plan form to record these comments and their level of satisfaction with the services provided. The review of the plan of care must be signed by the MHP who drafted the plan, the physician authorizing and supervising the treatment, agency staff members who will provide specific treatment interventions, the Section II-13 Rehabilitative Services for Persons with Mental Illness Section II beneficiary (unless clinically or developmentally contra-indicated) and a parent or legal guardian for beneficiaries under the age of 18. If the parent or legal guardian for beneficiaries under the age of 18 is not available to provide a signature on the review of the treatment plan, the client record must have documentation indicating barriers to obtaining that signature within 14 calendar days of the the treatment plan review. Documentation, either on the review of treatment plan form or in a progress note must include the method of communication with the parent or guardian regarding the parent’s or legal guardian’s perception on treatment progress and services provided, revisions needed to the treatment plan and involvement of the parent or guardian in ongoing treatment services provided for the beneficiary. 219.000 Covered Services 10-13-03 The RSPMI services listed below are available to Medicaid-eligible beneficiaries whose primary diagnosis is mental illness. When the primary diagnosis is other than mental illness, e.g., substance abuse, RSPMI services are not covered by Arkansas Medicaid. 219.100 Outpatient Services 10-4-09 RSPMI outpatient services, based on a plan of care, include a broad range of services to Medicaid-eligible beneficiaries. Beneficiaries shall be served with an array of treatment services outlined on their individualized master treatment plan in an amount and duration designed to meet their medical needs. 219.110 Daily Limit of Beneficiary Services 10-4-09 Medicaid Beneficiaries will be limited to a maximum of eight hours per 24 hour day of outpatient services with the exception of Crisis Intervention, Crisis Stabilization Intervention by Mental Health Professional and Crisis Stabilization Intervention by Mental Health Paraprofessional. Beneficiaries will be eligible for an extension of the daily maximum amount of services based on a medical necessity review by the contracted utilization management entity (See Section 231.100 for details regarding extension of benefits). 219.130 Routine Venipuncture for Collection of Specimen 10-13-03 A specimen collection may only be provided to patients taking prescribed psychotropic drugs or who are involved in drug abuse as verified through the diagnosis procedure. This service must be performed by a physician or a licensed nurse under the direction of a physician. Arkansas Medicaid policy regarding collection, handling and/or conveyance of specimens is as follows: A. Reimbursement is not available for specimen handling fees. B. A specimen collection fee is covered only for: C. 219.140 1. Drawing a blood sample through venipuncture (i.e., inserting a needle into a vein to draw the specimen with a syringe or vacutainer) or 2. Collecting a urine sample by catheterization. Specimen collection is covered only when the specimen collected is sent to a reference laboratory for tests. Reimbursement for collection of specimen is included in the reimbursement for lab tests when the practitioner, clinic or facility that collects the specimen performs the tests. Telemedicine (Interactive Electronic Transactions) RSPMI Services 5-15-12 Section II-14 Rehabilitative Services for Persons with Mental Illness Section II RSPMI telemedicine services are interactive electronic transactions performed “face-to-face” in real time, via two-way electronic video and audio data exchange. Reimbursement for telemedicine services is only available when, at a minimum, the Arkansas Telehealth Network (ATN) recommended audio video standards for real-time, two-way interactive audiovisual transmissions are met. Those standards are: A. Minimum bandwidth of fractional T1 (728 kilobytes); B. Screen size of no less than 20 inch diagonal; C. Transmitted picture frame rate capable of 30 frames per second at 384Kbps and the transmitted picture frame rate is suitable for the intended application; and D. All applicable equipment is UL and FCC Class A approved. Providers who provide telemedicine services for Medicaid-eligible beneficiaries must be able to link or connect to the Arkansas Telehealth Network to ensure HIPAA compliance. Sites providing reimbursable telemedicine services to Medicaid-eligible beneficiaries are required to demonstrate the ability to meet the ATN standards listed above. A site must be certified by ATN before telemedicine services can be conducted. ATN will conduct site visits at initial start-up to ensure that all standards are met and to certify each telemedicine site. ATN will view connectivity statistics in order to ensure that appropriate bandwidth is being utilized by sites and will conduct random site visits to ensure that providers continue to meet all recommended standards and guidelines. The mental health professional may provide certain treatment services from a remote site to the Medicaid-eligible beneficiary who is located in a mental health clinic setting. There must be an employee of the clinic in the same room with the beneficiary. Refer to Section 252.140 for billing instructions. The following services may be provided via telemedicine by a mental health professional to Medicaid-eligible beneficiaries under age 21 and Medicaid-eligible beneficiaries age 21 and over: A. Psychiatric Diagnostic Assessment – Initial B. Psychiatric Diagnostic Assessment – Continuing Care C. Pharmacologic Management by Physician The following services may be provided via telemedicine by a mental health professional to Medicaid-eligible beneficiaries age 21 and over: A. Mental Health Evaluation/Diagnosis B. Interpretation of Diagnosis C. Individual Psychotherapy D. Marital/Family Psychotherapy – Beneficiary is not present E. Marital/Family Psychotherapy – Beneficiary is present F. Crisis Intervention G. Crisis Stabilization Intervention, Mental Health Professional H. Collateral Intervention, Mental Health Professional I. Intervention, Mental Health Professional Section II-15 Rehabilitative Services for Persons with Mental Illness 219.141 Services Available to Residents of Long Term Care Facilities Section II 10-5-09 The following RSPMI services may be provided to residents of nursing homes and ICF/IID facilities who are Medicaid eligible when the services are prescribed according to policy guidelines detailed in this manual: A. Mental Health Evaluation/Diagnosis, B. Psychological Evaluation, C. Pharmacologic Management by Physician, D. Master Treatment Plan, E. Periodic Review of Master Treatment Plan, F. Interpretation of Diagnosis, G. Individual Psychotherapy, H. Crisis Intervention. Services provided to nursing home and ICF/IID residents may be provided on- or off-site from the RSPMI provider if allowable per the service definition. Some services may be provided in the long-term care (LTC) facility, if necessary. 220.000 Inpatient Hospital Services 10-13-03 “Inpatient” means a patient who has been admitted to a medical institution on recommendation of a licensed practitioner authorized to admit patients; and who is receiving room, board and professional services in the institution on a continuous 24-hour-a-day basis; or who is expected by the institution to receive room, board and professional services for 24 hours or longer. 220.100 Hospital Visits 10-13-03 Inpatient hospital visits are Medicaid covered only for board certified or board eligible psychiatrists employed by the RSPMI provider. Each attending physician is limited to billing one day of care for an inpatient hospital Medicaid covered day, regardless of the number of hospital visits made by the physician. A “Medicaid covered day” is defined as a day for which the patient is Medicaid eligible, the patient’s inpatient benefit limit has not been exhausted, the patient’s inpatient stay is medically necessary, the day is not part of a hospital stay for a non-payable procedure or non-authorized procedure and the claim is filed on time. (See Section III of this manual for information regarding “Timely Filing.”) 220.200 Inpatient Hospital Services Benefit Limit 10-13-03 There is no inpatient benefit limit for Medicaid-eligible individuals under age 21. The benefit limit for general and rehabilitative hospital inpatient services is 24 paid inpatient days per state fiscal year (July 1 through June 30) for Medicaid beneficiaries aged 21 and older. Extension of this benefit is not available. 221.000 Medicaid Utilization Management Program (MUMP) 10-13-03 Section II-16 Rehabilitative Services for Persons with Mental Illness Section II The Medicaid Utilization Management Program (MUMP) determines covered lengths of stay in inpatient, general and rehabilitative hospitals, both in state and out of state. The MUMP does not apply to lengths of stay in psychiatric facilities. Lengths-of-stay determinations are made by the Quality Improvement Organization (QIO), Arkansas Foundation for Medical Care, Inc., (AFMC) under contract to the Arkansas Medicaid Program. 221.100 MUMP Applicability 10-13-03 A. Medicaid covers up to four (4) days of inpatient service with no certification requirement, except in the case of a transfer (see subpart B, below). If a patient is not discharged before or during the fifth day of hospitalization, additional days are covered only if certified by AFMC. B. When a patient is transferred from one hospital to another, the stay in the receiving hospital must be certified from the first day. 221.110 MUMP Exemptions 10-13-03 A. Individuals in all Medicaid eligibility categories and all age groups, except beneficiaries under age one (1), are subject to this policy. Medicaid beneficiaries under age one (1) at the time of admission are exempt from the MUMP policy for dates of service before their first birthday. B. MUMP policy does not apply to inpatient stays for bone marrow, liver, heart, lung, skin and pancreas/kidney transplant procedures. 221.200 MUMP Procedures 10-13-03 MUMP procedures are detailed in the following sections of this manual: A. Direct (non-transfer) admissions – Section 221.210 B. Transfer admissions – Section 221.220 C. Certifications of inpatient stays involving retroactive eligibility – Section 221.230 D. Inpatients with third party or Medicare coverage – Section 221.240 E. Reconsideration reviews of denied extensions – Section 221.250 221.210 A. Direct Admissions 10-13-03 When the attending physician determines the patient should not be discharged by the fifth day of hospitalization, a hospital medical staff member may contact AFMC and request an extension of inpatient days. View or print AFMC contact information. The following information is required: 1. Patient name and address (including ZIP code), 2. Patient birth date, 3. Patient Medicaid number, 4. Admission date, 5. Hospital name, 6. Hospital Medicaid provider number, 7. Attending physician Medicaid provider number, Section II-17 Rehabilitative Services for Persons with Mental Illness B. Section II 8. Principal diagnosis and other diagnosis influencing this stay, 9. Surgical procedures performed or planned, 10. The number of days being requested for continued inpatient stay and 11. All available medical information justifying or supporting the necessity of continued stay in the hospital. Calls for extension of days may be made at any time during the inpatient stay (except in the case of a transfer from another hospital–refer to Section 221.220). 1. Providers initiating their request after the fourth day must accept the financial liability should the stay not meet necessary medical criteria for inpatient services. 2. When the provider delays calling for extension verification and the services are denied based on medical necessity, the beneficiary may not be held liable. 3. If the fifth day of admission falls on a Saturday, Sunday or holiday, it is recommended that the hospital provider call for an extension prior to the fifth day, if the physician has recommended a continued stay. C. When a Medicaid beneficiary reaches age one (1) during an inpatient stay, the days from the admission date through the day before the patient’s birthday are exempt from the MUMP policy. MUMP policy becomes effective on the one-year birthday. The patient’s birthday is the first day of the four days not requiring MUMP certification. If the stay continues beyond the fourth day following the patient’s first birthday, hospital staff must apply for MUMP certification for the additional days. D. AFMC utilizes Medicaid guidelines and the medical judgment of its professional staff to determine the number of days to allow. E. AFMC assigns an authorization number to an approved extension request and sends written notification to the hospital. F. Additional extensions may be requested as needed. G. The certification process under the MUMP is separate from prior authorization requirements. Prior authorization for medical procedures thus restricted must be obtained by the appropriate providers. Hospital stays for restricted procedures may be disallowed if required prior authorizations are not obtained. H. Claims submitted without calling for an extension request will result in automatic denials of any days billed beyond the fourth day. There will be no exceptions granted except for claims reflecting third party liability. 221.220 Transfer Admissions 10-13-03 If a patient is transferred from one hospital to another, the receiving facility must contact AFMC within 24 hours of admitting the patient to certify the inpatient stay. If admission falls on a weekend or holiday, the provider may contact AFMC on the first working day following the weekend or holiday. 221.230 Retroactive Eligibility 10-13-03 A. If eligibility is determined while the patient is still an inpatient, the hospital may call to request post-certification of inpatient days beyond the first four (4) (or all days if the admission was by transfer) and a concurrent certification of additional days, if needed. B. If eligibility is determined after discharge, the hospital may call AFMC for post-certification of inpatient days beyond the first four (4) (or all days if the admission was by transfer). If Section II-18 Rehabilitative Services for Persons with Mental Illness Section II certification sought is for a stay longer than 30 days, the provider must submit the entire medical record to AFMC for review. 221.240 A. B. 221.250 Third Party and Medicare Primary Claims 10-13-03 If a provider has not requested MUMP certification of inpatient days because there is apparent coverage by insurance or Medicare Part A, but the other payer has denied the claim for non-covered service, lost eligibility, benefits exhausted, etc., post-certification required by the MUMP may be obtained as follows: 1. Send a copy of the third party payer’s denial notice to AFMC, attention PreCertification Supervisor. View or print AFMC contact information. 2. Include a written request for post-certification. 3. Include complete provider contact information: full name and title, telephone number and extension. 4. An AFMC coordinator will call the provider contact for the certification information. If a third party insurer pays the provider for an approved number of days, Medicaid will not grant an extension for days beyond the number of days approved by the private insurer. Request for Reconsideration 10-13-03 Reconsideration reviews of denied extensions may be expedited by faxing the medical record to AFMC. AFMC will advise the hospital of its decision by the next working day. View or print AFMC contact information. 221.260 Post-Payment Review 10-13-03 A post payment review of a 30% random sample is conducted on all admissions, including inpatient stays of four days or less, to ensure that medical necessity for the services is substantiated. 222.000 Approved Service Locations 10-13-03 Rehabilitative Services for Persons with Mental Illness (RSPMI) are covered by Medicaid only in the outpatient setting, except for inpatient hospital visits by board-certified psychiatrists. The services and procedure codes available for billing for RSPMI providers are listed in Section 250.000 of this manual. 223.000 Exclusions 10-4-09 Services not covered under the RSPMI Program include, but are not limited to: A. Room and board residential costs; B. Educational services; C. Telephone contacts with patient or collateral; D. Transportation services, including time spent transporting a beneficiary for services (reimbursement for other RSPMI services is not allowed for the period of time the Medicaid beneficiary is in transport); E. Services to individuals with developmental disabilities that are non-psychiatric in nature, except for testing purposes; F. RSPMI services which are found not to be medically necessary and Section II-19 Rehabilitative Services for Persons with Mental Illness G. Section II RSPMI services provided to nursing home and ICF/IID residents other than those specified in Section 252.150. 224.000 Physician’s Role 224.100 Physician’s Role for Adults Age 21 and Over 3-10-12 RSPMI providers are required to have a board certified or board eligible psychiatrist who provides appropriate supervision and oversight for all medical and treatment services provided by the agency. A physician will supervise and coordinate all psychiatric and medical functions as indicated in treatment plans. Medical responsibility shall be vested in a physician licensed in Arkansas, preferably one specializing in psychiatry. If medical responsibility is not vested in a psychiatrist, then psychiatric consultation must be available. For RSPMI enrolled adults age 21 and over, medical supervision responsibility shall include, but is not limited to, the following: A. For any beneficiary certified as being Seriously Mentally Ill (SMI), the physician will perform an initial Psychiatric Diagnostic Assessment during the earlier of 45 days of the beneficiary entering care or 45 days from the effective date of certification of serious mental illness. This initial evaluation is not required if the beneficiary discontinues services prior to calendar day 45. The SMI beneficiary must receive a continuing care Psychiatric Diagnostic Assessment within one year after the date of the initial Psychiatric Diagnostic Assessment and at least every year thereafter. B. For beneficiaries not certified as having a Serious Mental Illness, the physician may determine through review of beneficiary records and consultation with the treatment staff that it is not medically necessary to directly see the enrolled beneficiary. By calendar day 45 after entering care, the physician must document in the beneficiary’s record that it is not medically necessary to see the beneficiary. If the beneficiary continues to be in care for more than six months after program entry, the psychiatrist/physician must conduct an initial Psychiatric Diagnostic Assessment of the beneficiary by the end of six months and perform a continuing care Psychiatric Diagnostic Assessment at least every 12 months thereafter. C. The physician will review and approve the enrolled beneficiary’s RSPMI treatment plan and document approval in the enrolled beneficiary’s record. If the treatment plan is revised prior to each 90 day interval, the physician must approve the changes within 14 calendar days, as indicated by a dated signature on the revised plan. D. Approval of all updated or revised treatment plans must be documented by the physician’s dated signature on the revised document. The new 90-day period begins on the date the revised treatment plan is completed. 224.200 Physician’s Role for Children Under Age 21 3-10-12 RSPMI providers are required to have a board certified or board eligible psychiatrist who provides supervision and oversight for all medical and treatment services provided by the agency. A physician will supervise and coordinate all psychiatric and medical functions as indicated in treatment plans. Medical responsibility shall be vested in a physician licensed in Arkansas, preferably one specializing in psychiatry. If medical responsibility is not vested in a psychiatrist, then psychiatric consultation must be available on a regular basis. For RSPMI enrolled children, under age 21, medical supervision responsibility shall include, but is not limited to, the following: A. For any beneficiary under age 18, certified as being Seriously Emotionally Disturbed (SED) or individuals age 18 through age 20 certified as Seriously Mentally Ill (SMI), the physician will conduct an initial Psychiatric Diagnostic Assessment of the beneficiary the earlier of 45 days of the individual’s entering care or 45 days from the effective date of certification of serious mental illness/serious emotional disturbance. This initial evaluation is not required if the beneficiary discontinues services prior to calendar day 45. The SMI/SED beneficiary Section II-20 Rehabilitative Services for Persons with Mental Illness Section II must be evaluated again directly by the physician through the Psychiatric Diagnostic Assessment – Continuing Care within 12 months after the date of the initial examination and every 12 months after (at a minimum) during an episode of care.. B. For beneficiaries not certified as having a Serious Mental Illness or Serious Emotional Disturbance, the psychiatrist or physician may determine through review of beneficiary records and consultation with the treatment staff that it is not medically necessary to directly assess and interview the enrolled beneficiary. By calendar day 45 after entering care, the physician must document in the beneficiary’s record that it is not medically necessary to provide the beneficiary a physician assessment. If the beneficiary continues to be in care for more than six months after program entry, the psychiatrist/physician must conduct an initial Psychiatric Diagnostic Assessment of the beneficiary by the end of six months and perform a continuing care Psychiatric Diagnostic Assessment at least every 12 months thereafter. C. The physician will review and approve the enrolled beneficiary’s RSPMI treatment plan and document the approval in the enrolled beneficiary’s record. If the treatment plan is revised prior to each 90 day interval, the physician must approve the changes within 14 calendar days, as indicated by a dated signature on the revised plan. D. Approval of all updated or revised treatment plans must be documented by the physician’s dated signature on the revised document. The new 90-day period begins on the date the revised treatment plan is completed. Psychiatric Diagnostic Assessment – Initial 224.201 12-15-14 The purpose of this service is to determine the existence, type, nature and most appropriate treatment of a mental illness or emotional disorder as defined by DSM-IV or ICD. This face-toface psycho diagnostic assessment must be conducted by one of the following: an Arkansas-licensed physician, preferably one with specialized training and experience in psychiatry (child and adolescent psychiatry for beneficiaries under age 18) an Adult Psychiatric Mental Health Advanced Nurse Practitioner/Family Psychiatric Mental Health Advanced Nurse Practitioner (PMHNP-BC) The PMHNP-BC must meet all of the following requirements: Licensed by the Arkansas State Board of Nursing Practicing with licensure through the American Nurses Credentialing Center Practicing under the supervision of an Arkansas-licensed psychiatrist who has an affiliation with the RSPMI program and with whom the PMHNP-BC has a collaborative agreement. The findings of the Psychiatric Diagnostic Assessment – Initial conducted by the PMHNP-BC must be discussed with the supervising psychiatrist within 45 days of the beneficiary entering care. The collaborative agreement must comply with all Board of Nursing requirements and must spell out, in detail, what the nurse is authorized to do and what age group they may treat. Practicing within the scope of practice as defined by the Arkansas Nurse Practice Act Practicing within a PMHNP-BC’s experience and competency level The initial Psychiatric Diagnostic Assessment must include: A. An interview with the beneficiary, which covers the areas outlined below. The initial Psychiatric Diagnostic Assessment may build on information obtained through other assessments reviewed by the physician or the PMHNP-BC and verified through the Section II-21 Rehabilitative Services for Persons with Mental Illness Section II physician’s or the PMHNP-BC’s interview. The interview should obtain or verify all of the following: B. 1. The beneficiary’s understanding of the factors leading to the referral 2. The presenting problem (including symptoms and functional impairments) 3. Relevant life circumstances and psychological factors 4. History of problems 5. Treatment history 6. Response to prior treatment interventions 7. Medical history (and examination as indicated) The initial Psychiatric Diagnostic Assessment must include: C. 1. A mental status evaluation (a developmental mental status evaluation for beneficiaries under age 18) 2. A complete multi-axial (5) diagnosis For beneficiaries under the age of 18, the initial Psychiatric Diagnostic Assessment must also include an interview of a parent (preferably both), the guardian (including the responsible DCFS caseworker) and/or the primary caretaker (including foster parents) in order to: 1. Clarify the reason for referral 2. Clarify the nature of the current symptoms and functional impairments 3. To obtain a detailed medical, family and developmental history The initial Psychiatric Diagnostic Assessment must contain sufficient detailed information to substantiate all diagnoses specified in the assessment and treatment plan, all functional impairments listed on SED or SMI certifications and all problems or needs to be addressed on the treatment plan. The initial Psychiatric Diagnostic Assessment is for new patients only. Only one (1) Psychiatric Diagnostic Assessment (whether Initial or Continuing Care) is allowed per State Fiscal Year. Psychiatric Diagnostic Assessment – Continuing Care 224.202 12-15-14 The purpose of this service is to determine the continuing existence, type, nature and most appropriate treatment of a mental illness or emotional disorder as defined by DSM-IV or ICD. This face-to-face psycho diagnostic reassessment must be conducted by one of the following: an Arkansas-licensed physician, preferably one with specialized training and experience in psychiatry (child and adolescent psychiatry for beneficiaries under age 18) an Adult Psychiatric Mental Health Advanced Nurse Practitioner/Family Psychiatric Mental Health Advanced Nurse Practitioner (PMHNP-BC) The PMHNP-BC must meet all of the following requirements: Licensed by the Arkansas State Board of Nursing Practicing with licensure through the American Nurses Credentialing Center Practicing under the supervision of an Arkansas-licensed psychiatrist who has an affiliation with the RSPMI program and with whom the PMHNP-BC has a collaborative agreement. Prior to the initiation of the treatment plan, the findings of the Psychiatric Diagnostic Assessment – Continuing Care conducted by the PMHNP-BC must be discussed with the supervising psychiatrist. The collaborative agreement must comply Section II-22 Rehabilitative Services for Persons with Mental Illness Section II with all Board of Nursing requirements and must spell out, in detail, what the nurse is authorized to do and what age group they may treat. Practicing within the scope of practice as defined by the Arkansas Nurse Practice Act Practicing within a PMHNP-BC’s experience and competency level The continuing care Psychiatric Diagnostic Assessment must include: A. B. C. An interview with the beneficiary, which covers the areas outlined below. The continuing care Psychiatric Diagnostic Assessment may build on information obtained through other assessments reviewed by the physician or the PMHNP-BC and verified through the physician’s or the PMHNP-BC’s interview. The interview should obtain or verify all of the following: 1. Psychiatric assessment (including current symptoms and functional impairments) 2. Medications and responses 3. Response to current treatment interventions 4. Medical history (and examination, as indicated) The continuing care Psychiatric Diagnostic Assessment must also include: 1. A mental status evaluation (a developmental mental status evaluation for beneficiaries under age 18) 2. A complete multi-axial (5) diagnosis For beneficiaries under the age of 18, the continuing care Psychiatric Diagnostic Assessment must include an interview of a parent (preferably both), the guardian (including the responsible DCFS caseworker) and/or the primary caretaker (including foster parents) in order to: 1. Clarify the nature of the current symptoms and functional impairments 2. Obtain a detailed, updated medical, family and developmental history The continuing care Psychiatric Diagnostic Assessment must contain sufficient detailed information to substantiate all diagnoses specified in the continuing care assessment and updated treatment plan, all functional impairments listed on SED or SMI certifications and all problems or needs to be addressed on the treatment plan. The continuing care Psychiatric Diagnostic Assessment is for established patients only. The continuing care Psychiatric Diagnostic Assessment must be performed, at a minimum, every 12 months for established patients. Only one (1) Psychiatric Diagnostic Assessment (whether Initial or Continuing Care) is allowed per State Fiscal Year. 225.000 Diagnosis and Clinical Impression 12-15-14 Diagnosis and clinical impression is required in the terminology of ICD. 226.000 Documentation/Record Keeping Requirements 226.100 Reserved 11-1-09 226.200 Documentation 12-1-12 The RSPMI provider must develop and maintain sufficient written documentation to support each medical or remedial therapy, service, activity or session for which Medicaid reimbursement is sought. This documentation, at a minimum, must consist of: Section II-23 Rehabilitative Services for Persons with Mental Illness Section II A. Must be individualized to the beneficiary and specific to the services provided, duplicated notes are not allowed. B. The date and actual time the services were provided (Time frames may not overlap between services. All services must be outside the time frame of other services.), C. Name and credentials of the person, who provided the services, D. The setting in which the services were provided. For all settings other than the provider’s enrolled sites, the name and physical address of the place of service must be included, E. The relationship of the services to the treatment regimen described in the plan of care and F. Updates describing the patient’s progress and G. For services that require contact with anyone other than the beneficiary, evidence of conformance with HIPAA regulations, including presence in documentation of Specific Authorizations, is required. Documentation must be legible and concise. The name and title of the person providing the service must reflect the appropriate professional level in accordance with the staffing requirements found in Section 213.000. Every individual receiving Rehabilitative Day Services must have both daily notes and a weekly summary documented in the medical record. The weekly summary must be signed by a Mental Health Professional (MHP) and include a description of therapeutic activities provided and the beneficiary’s progress or lack of progress in achieving the treatment plan goal(s) and established outcomes to be accomplished. Additionally, if a Mental Health Paraprofessional (MHPP) documents and signs the daily notes, the supervising MHP must sign the weekly summary. The supervising MHP’s signature indicates that the MHP has supervised and approves of the daily services provided by the MHPP. All documentation must be available to representatives of the Division of Medical Services at the time of an audit by the Medicaid Program Integrity Unit. All documentation must be available at the provider’s place of business. No more than thirty (30) days will be allowed after the date on the recoupment notice in which additional documentation will be accepted. Additional documentation will not be accepted after the 30-day period. 227.000 Medical Necessity 10-4-09 All RSPMI services must be medically necessary. 227.001 Prescription for RSPMI Services 10-4-09 Medicaid will not cover any RSPMI service without a current prescription signed by a psychiatrist or physician. Prescriptions shall be based on consideration of the RSPMI Assessment and proposed master treatment plan and an evaluation of the enrolled beneficiary (directly or through review of the medical records and consultation with the treatment staff). The prescription of the services will be documented by the psychiatrist’s or physician’s written approval of the RSPMI master treatment plan. Subsequent revisions of the patient’s RSPMI master treatment plan will also be documented by the psychiatrist’s or physician’s written approval in the enrolled beneficiary’s medical record. Approval of all updates or revisions to the Master treatment plan must be documented within 14 calendar days by the physician’s dated signature on the revised document. 227.100 Prescription for Speech Therapy 10-4-09 Section II-24 Rehabilitative Services for Persons with Mental Illness Section II Speech therapy services are available to Medicaid-eligible beneficiaries. Providers of speech therapy services are required to have a physician prescription for services in each patient’s record. A written prescription is required for speech therapy services, signed and dated by the PCP or the attending physician. Form DMS-640 is required for the prescription. The form must be in the patient’s record. View or print form DMS-640. A. The beneficiary’s PCP or attending physician must sign the prescription. B. A prescription for speech therapy services is valid for 1 year unless the prescribing physician specifies a shorter period of time. 227.110 Procedures for Obtaining Extension of Benefits for Speech Therapy 11-1-05 Requests for extension of benefits for speech therapy services for beneficiaries under age 21 must be mailed to the Arkansas Foundation for Medical Care, Inc. (AFMC). View or print Arkansas Foundation for Medical Care, Inc., contact information. A request for extension of benefits must meet the medical necessity requirement, and adequate documentation must be provided to support this request. A. Requests for extension of benefits are considered only after a claim is denied because the patient’s benefit limits are exhausted. B. The request for extension of benefits must be received by AFMC within 90 calendar days of the date of the benefits-exhausted denial. C. 1. Submit with the request a copy of the Medical Assistance Remittance and Status Report reflecting the claim’s denial for exhausted benefits. Do not send a claim. 2. AFMC will not accept extension of benefits requests sent via electronic facsimile (FAX). Form DMS-671, Request for Extension of Benefits for Clinical, Outpatient, Laboratory, and X-Ray Services, must be utilized for requests for extension of benefits for therapy services. View or print form DMS-671. Consideration of requests for extension of benefits requires correct completion of all fields on this form. The instructions for completion of this form are located on the back of the form. The provider’s signature (with his or her credentials) and the date of the request are required on the form. Stamped or electronic signatures are accepted. All applicable records that support the medical necessity of the extended benefits request should be attached. AFMC will approve or deny an extension of benefits request, or request additional information, within 30 calendar days of their receiving the request. AFMC reviewers will simultaneously advise the provider and the beneficiary when a request is denied. 227.111 Reconsideration of Extension of Benefits Denial 11-1-05 Any reconsideration request for denial of extension of benefits must be received at AFMC within thirty (30) days from the next business day following the postmark date on the envelope containing this denial letter. When requesting reconsideration of a denial, the following information is required: A. Return a copy of the current NOTICE OF ACTION denial letter with re-submissions. B. Return all previously submitted documentation as well as additional information for reconsideration. Only one reconsideration is allowed. Any reconsideration request that does not include the required documentation will be automatically denied. Section II-25 Rehabilitative Services for Persons with Mental Illness Section II AFMC reserves the right to request further clinical documentation as deemed necessary to complete the medical review. 227.112 Appealing an Adverse Action 11-1-05 When the state Medicaid agency or its designee denies a benefit extension request, the beneficiary and/or the provider may appeal the denial and request a fair hearing. An appeal request must be in writing and must be received by the Appeals and Hearings Section of the Department of Human Services (DHS) within thirty (30) days from the next business day following the postmark date on the envelope containing the denial letter. View or print the Department of Human Services, Appeals and Hearings Section contact information. 228.000 Provider Reviews 11-1-04 The Utilization Review Section of the Arkansas Division of Medical Services has the responsibility for assuring quality medical care for its beneficiaries, along with protecting the integrity of both state and federal funds supporting the Medical Assistance Program. 228.100 Reserved 11-1-09 228.200 Reserved 11-1-09 228.300 Record Reviews 12-1-13 The Division of Medical Services (DMS) of the Arkansas Department of Human Services (DHS) has contracted with ValueOptions® to perform on-site inspections of care (IOC) and retrospective reviews of outpatient mental health services provided by RSPMI providers. View or print ValueOptions contact information. The reviews are conducted by licensed mental health professionals and are based on applicable federal and state laws, rules and professionally recognized standards of care. 228.310 On-Site Inspections of Care (IOC) 228.311 Purpose of the Review 12-1-13 The on-site inspections of care of RSPMI providers are intended to: A. Promote RSPMI services being provided in compliance with federal and state laws, rules and professionally recognized standards of care; B. Identify and clearly define areas of deficiency where the provision of services is not in compliance with federal and state laws, rules and professionally recognized standards of care; C. Require provider facilities to develop and implement appropriate corrective action plans to remediate all deficiencies identified; D. Provide accountability that corrective action plans are implemented and E. Determine the effectiveness of implemented corrective action plans. The review tool, process and procedures are available on the contractor’s website at http://arkansas.valueoptions.com/provider/prv_forms.htm. Any amendments to the review tool will be adopted under the Arkansas Administrative Procedures Act. 228.312 Provider Notification of IOC 11-1-04 Section II-26 Rehabilitative Services for Persons with Mental Illness Section II The provider will be notified no more than 48 hours before the scheduled arrival of the inspection team. It is the responsibility of the provider to provide a reasonably comfortable place for the team to work. When possible, this location will provide reasonable access to the patient care areas and the medical records. 228.313 Information Available Upon Arrival of the IOC Team 12-1-13 The provider shall make the following available upon the IOC Team’s arrival at the site: A. Medical records of Arkansas Medicaid beneficiaries who are identified by the reviewer; B. One or more knowledgeable administrative staff member(s) to assist the team; C. The opportunity to assess direct patient care in a manner least disruptive to the actual provision of care; D. Staff personnel records, complete with hire dates, dates of credentialing and copies of current licenses, credentials, criminal background checks and similar or related records; E. Written policies, procedures and quality assurance committee minutes; F. Clinical Administration, Clinical Services, Quality Assurance, Quality improvement, Utilization Review and Credentialing; G. Program descriptions, manuals, schedules, staffing plans and evaluation studies; H. YOQ documentation and I. If identified as necessary and as requested, additional documents required by a provider’s individual licensing board, child maltreatment checks and adult maltreatment checks. 228.314 Cases Chosen for Review 12-1-13 The contractor will review twenty (20) randomly selected cases during the IOC review. If a provider has fewer than 20 open cases, all cases shall be reviewed. The review period shall be specified in the provider notification letter. The list of cases to be reviewed shall be given to the provider upon arrival or chosen by the IOC Team from a list for the provider site. The components of the records required for review include: 228.315 1. All required assessments, including SED/SMI Certifications where applicable; 2. Master treatment plan and periodic reviews of master treatment plan; 3. Progress notes, including physician notes; 4. Physician orders and lab results and 5. Copies of records. The reviewer shall retain a copy of any record reviewed. Program Activity Observation 11-1-04 The reviewer will observe at least one program activity. 228.316 Beneficiary/Family Interviews 12-1-13 The provider is required to arrange interviews of Medicaid beneficiaries and family members as requested by the IOC team, preferably with the beneficiaries whose records are selected for review. If a beneficiary whose records are chosen for review is not available, then the interviews shall be conducted with a beneficiary on-site whose records are not scheduled for review. Beneficiaries and family members may be interviewed on-site, by telephone conference or both. Section II-27 Rehabilitative Services for Persons with Mental Illness 228.317 Exit Conference Section II 11-1-04 The Inspection of Care Team will conduct an exit conference summarizing their findings and recommendations. Providers are free to involve staff in the exit conference. 228.318 Written Reports and Follow-Up Procedures 12-1-13 The contractor shall provide a written report of the IOC team’s findings to the provider, DMS Behavioral Health Unit and Arkansas Office of Medicaid Inspector General within 14 calendar days from the last day of on-site inspection. The written report shall clearly identify any area of deficiency and required submission of a corrective action plan. The contractor shall provide a notification of either acceptance or requirement of directed correction to the provider, DMS Behavioral Health Unit and Arkansas Office of Medicaid Inspector General within 30 calendar days of receiving a proposed corrective action plan and shall monitor corrective actions to ensure the plan is implemented and results in compliance. All IOC reviews are subject to policy regarding Administrative Remedies and Sanctions (Section 150.000), Administrative Reconsideration and Appeals (Section 160.000) and Provider Due Process (Section 190.000). DMS will not voluntarily publish the results of the IOC review until the provider has exhausted all administrative remedies. Administrative remedies are exhausted if the provider does not seek a review or appeal within the time period permitted by law or rule. 228.320 DMS/DBHS Work Group Reports and Recommendations 12-1-13 The DMS/DBHS Work Group (comprised of representatives from the Behavioral Health Unit, the Arkansas Office of Medicaid Inspector General, the Division of Behavioral Health Services, the Office of Quality Assurance, the utilization review agency, as well as other units or divisions as required) will meet monthly to discuss IOC reports. When warranted by IOC results, the DMS/DBHS Work Group shall recommend to the DHS Review Team one or more actions in Section 228.322. Recommendations shall be in writing and shall include supporting documentation. If a deficiency related to safety or potential risk to the beneficiary or others is found, then the utilization review agency shall immediately report this to the DMS Director (or the Director’s designee). 228.321 Corrective Action Plans 12-1-13 The provider must submit a Corrective Action Plan designed to correct any deficiency noted in the written report of the IOC. The provider must submit the Corrective Action Plan to the contracted utilization review agency within 30 calendar days of the date of the written report. The contractor shall review the Corrective Action Plan and forward it, with recommendations, to the DMS Behavioral Health Unit, the Arkansas Office of Medicaid Inspector General and Division of Behavioral Health Services. After acceptance of the Corrective Action Plan, the utilization review agency will monitor the implementation and effectiveness of the Corrective Action Plan via on-site review. DMS, its contractor(s) or both may conduct a desk review of beneficiary records. The desk review will be site-specific and not by organization. If it is determined that the provider has failed to meet the conditions of participation, DMS will determine if sanctions are warranted. 228.322 Actions 12-1-13 Actions that may be taken following an inspection of care review include, but are not limited to: A. Decertification of any beneficiary determined to not meet medical necessity criteria for outpatient mental health services; Section II-28 Rehabilitative Services for Persons with Mental Illness Section II B. Decertification of any provider determined to be noncompliant with the Division of Behavioral Health Services provider certification rules; C. On-site monitoring by the utilization review agency to verify the implementation and effectiveness of corrective actions; D. The contractor may recommend, and DMS may require, follow-up inspections of care and/or desk reviews. Follow-up inspections may review the issues addressed by the Corrective Action Plans or may be a complete re-inspection of care, at the sole discretion of the Division of Medical Services; E. Review and revision of the Corrective Action Plan; F. Review by the Arkansas Office of Medicaid Inspector General; G. Formulation of an emergency transition plan for beneficiaries including those in custody of DCFS and DYS; H. Suspension of provider referrals; I. Placement in high priority monitoring; J. Mandatory monthly staff training by the utilization review agency; K. Provider requirement for one of the following staff members to attend a DMS/DBHS monthly work group meeting: Clinical Director/Designee (at least a master’s level mental health professional) or Executive Officer; L. Recoupment for services that are not medically necessary or that fail to meet professionally recognized standards for health care or M. Any sanction identified in Section 152.000. 228.330 Retrospective Reviews 1-15-12 The Division of Medical Services (DMS) of the Arkansas Department of Human Services has contracted with a Quality Improvement Organization (QIO) or QIO-like organization to perform retrospective (post payment) reviews of outpatient mental health services provided by RSPMI providers. View or print ValueOptions contact information. The reviews will be conducted by licensed mental health professionals who will examine the medical record for compliance with federal and state laws and regulations. 228.331 Purpose of the Review 1-15-12 The purpose of the review is to: A. Ensure that services are delivered in accordance with the plan of care and conform to generally accepted professional standards. B. Evaluate the medical necessity of services provided to Medicaid beneficiaries. C. Evaluate the clinical documentation to determine if it is sufficient to support the services billed during the requested period of authorized services. D. Safeguard the Arkansas Medicaid program against unnecessary or inappropriate use of services and excess payments in compliance with 42 CFR § 456.3(a). Section II-29 Rehabilitative Services for Persons with Mental Illness 228.332 Review Sample and the Record Request Section II 1-15-12 On a calendar quarterly basis, the contractor will select a statistically valid random sample from an electronic data set of all RSPMI beneficiaries whose dates of service occurred during the three-month selection period. If a beneficiary selected in any of the three calendar quarters prior to the current selection period, then they will be excluded from the sample and an alternate beneficiary will be substituted. The utilization review process will be conducted in accordance with 42 CFR § 456.23. A written request for medical record copies will be mailed to each provider who provided services to the beneficiaries selected for the random sample along with instructions for submitting the medical record. The request will include the beneficiary’s name, date of birth, Medicaid identification number and dates of service. The request will also include a list of the medical record components that must be submitted for review. The time limit for a provider to request reconsideration of an adverse action/decision stated in § 1 of the Medicaid Manual shall be the time limit to furnish requested records. If the requested information is not received by the deadline, a medical necessity denial will be issued. All medical records must be submitted to the contractor via fax, mail or ProviderConnect. View or print ValueOptions contact information. When faxing or mailing records, send them to the attention of “Retrospective Review Process.” Records will not be accepted via email. 228.333 Review Process 1-15-12 The record will be reviewed using a review tool based upon the promulgated Medicaid RSPMI manual. The review tool is designed to facilitate review of regulatory compliance, incomplete documentation and medical necessity. All reviewers must have a professional license in nursing or therapy (LCSW, LMSW, LPE, LPC, RN, etc.). The reviewer will screen the record to determine whether complete information was submitted for review. If it is determined that all requested information was submitted, then the reviewer will review the documentation in more detail to determine whether it meets medical necessity criteria based upon the reviewer’s professional judgment. If a reviewer cannot determine that the services were medically necessary, then the record will be given to a psychiatrist for review. If the psychiatrist denies some or all of the services, then a denial letter will be sent to the provider and the beneficiary. Each denial letter contains a rationale for the denial that is record specific and each party is provided information about requesting reconsideration review or a fair hearing. The reviewer will also compare the paid claims data to the progress notes submitted for review. When documentation submitted does not support the billed services, the reviewer will deny the services which are not supported by documentation. If the reviewer sees a deficiency during a retrospective review, then the provider will be informed that it has the opportunity to submit information that supports the paid claim. If the information submitted does not support the paid claim, the reviewer will send a denial letter to the provider and the beneficiary. Each denial letter contains a rationale for the denial that is record-specific and each party is provided information about requesting reconsideration review or a fair hearing. Each retrospective review, and any adverse action resulting from a retrospective review, shall comply with the Medicaid Fairness Act. DMS will ensure that its contractor(s) is/are furnished a copy of the Act. 228.334 Reserved 1-15-12 Section II-30 Rehabilitative Services for Persons with Mental Illness Section II 228.335 Reserved 1-15-12 228.400 Retrospective Review of Speech Therapy Services for Individuals Under Age 21 11-1-05 Retrospective review of speech therapy services is required for beneficiaries under age 21. The purpose of retrospective review is promotion of effective, efficient and economical delivery of health care services. The Quality Improvement Organization (QIO), Arkansas Foundation for Medical Care, Inc. (AFMC), under contract to the Arkansas Medicaid Program, performs retrospective reviews by reviewing medical records to determine if services delivered and reimbursed by Medicaid meet medical necessity requirements. View or print Arkansas Foundation for Medical Care, Inc., contact information. Specific guidelines have been developed for speech therapy retrospective reviews. These guidelines may be found in the following policy sections. 228.410 A. Speech-Language Therapy Guidelines for Retrospective Review 11-1-10 Medical Necessity Speech-language therapy services must be medically necessary for the treatment of the individual’s illness or injury. A diagnosis alone is not sufficient documentation to support the medical necessity of therapy. To be considered medically necessary, the following conditions must be met: B. 1. The services must be considered under accepted standards of practice to be a specific and effective treatment for the patient’s condition. 2. The services must be of such a level of complexity or the patient’s condition must be such that the services required can be safely and effectively performed only by or under the supervision of a qualified speech and language pathologist. 3. There must be a reasonable expectation that therapy will result in meaningful improvement or a reasonable expectation that therapy will prevent a worsening of the condition. (See the medical necessity definition in the Glossary of this manual.) Types of Communication Disorders 1. Language Disorders — Impaired comprehension and/or use of spoken, written and/or other symbol systems. This disorder may involve the following components: forms of language (phonology, morphology, syntax), content and meaning of language (semantics, prosody), function of language (pragmatics) and/or the perception/processing of language. Language disorders may involve one, all or a combination of the above components. 2. Speech Production Disorders — Impairment of the articulation of speech sounds, voice and/or fluency. Speech Production disorders may involve one, all or combination of these components of the speech production system. An articulation disorder may manifest as an individual sound deficiency, i.e., traditional articulation disorder, incomplete or deviant use of the phonological system, i.e. phonological disorder, or poor coordination of the oral-motor mechanism for purposes of speech production, i.e. verbal and/or oral apraxia, dysarthria. 3. Oral Motor/Swallowing/Feeding Disorders — Impairment of the muscles, structures and/or functions of the mouth (physiological or sensory-based) involved with the entire act of deglutition from placement and manipulation of food in the mouth through the oral and pharyngeal phases of the swallow. These disorders may or may not result in deficits to speech production. Section II-31 Rehabilitative Services for Persons with Mental Illness C. Section II Evaluation and Report Components 1. STANDARDIZED SCORING KEY: Mild: Scores between 84-78; -1.0 standard deviation Moderate: Scores between 77-71; -1.5 standard deviations Severe: Scores between 70-64; -2.0 standard deviations Profound: Scores of 63 or lower; -2.0+ standard deviations 2. LANGUAGE: To establish medical necessity, results from a comprehensive assessment in the suspected area of deficit must be reported. (Refer to Section 228.410, part D, paragraphs 9-12 for required frequency of re-evaluations.) A comprehensive assessment for Language disorder must include: a. Date of evaluation. b. Child’s name and date of birth. c. Diagnosis specific to therapy. d. Background information including pertinent medical history; and, if the child is 12 months of age or younger, gestational age. The child should be tested in the child’s dominant language; if not, an explanation must be provided in the evaluation. NOTE: To calculate a child’s gestational age, subtract the number of weeks born before 40 weeks of gestation from the chronological age. Therefore, a 7-month-old, former 28 week gestational age infant has a corrected age of 4 months according to the following equation: 7 months - [(40 weeks) - 28 weeks) / 4 weeks] 7 months - [(12) / 4 weeks] 7 months - [3] 4 months 3. e. Results from an assessment specific to the suspected type of language disorder, including all relevant scores, quotients and/or indexes, if applicable. A comprehensive measure of language must be included for initial evaluations. Use of one-word vocabulary tests alone will not be accepted. (Review Section 228.414 — Accepted Tests for Speech-Language Therapy.) f. If applicable, test results should be adjusted for prematurity (less than 37 weeks gestation) if the child is 12 months of age or younger, and this should be noted in the evaluation. g. Oral-peripheral speech mechanism examination, which includes a description of the structure and function of the orofacial structures. h. Formal or informal assessment of hearing, articulation, voice and fluency skills. i. An interpretation of the results of the evaluation including recommendations for frequency and intensity of treatment. j. A description of functional strengths and limitations, a suggested treatment plan and potential goals to address each identified problem. k. Signature and credentials of the therapist performing the evaluation. SPEECH PRODUCTION (Articulation, Phonological, Apraxia): To establish medical necessity, results from a comprehensive assessment in the suspected area of deficit must be reported. (Refer to Section 228.410, part D, paragraphs 9-12 for required frequency of re-evaluations.) A comprehensive assessment for Speech Production (Articulation, Phonological, Apraxia) disorder must include: Section II-32 Rehabilitative Services for Persons with Mental Illness Section II a. Date of evaluation. b. Child’s name and date of birth. c. Diagnosis specific to therapy. d. Background information including pertinent medical history; and, if the child is 12 months of age or younger, gestational age. The child should be tested in the child’s dominant language; if not, an explanation must be provided in the evaluation. NOTE: To calculate a child’s gestational age, subtract the number of weeks born before 40 weeks of gestation from the chronological age. Therefore, a 7-month-old, former 28 week gestational age infant has a corrected age of 4 months according to the following equation: 7 months - [(40 weeks) - 28 weeks) / 4 weeks] 7 months - [(12) / 4 weeks] 7 months - [3] 4 months 4. e. Results from an assessment specific to the suspected type of speech production disorder, including all relevant scores, quotients and/or indexes, if applicable. All errors specific to the type of speech production disorder must be reported (e.g., positions, processes, motor patterns). (Review Section 228.414 — Accepted Tests for Speech-Language Therapy.) f. If applicable, test results should be adjusted for prematurity (less than 37 weeks gestation) if the child is 12 months of age or younger, and this should be noted in the evaluation. g. Oral-peripheral speech mechanism examination, which includes a description of the structure and function of orofacial structures. h. Formal screening of language skills. Examples include, but are not limited to, the Fluharty-2, KLST-2, CELF-4 Screen or TTFC. i. Formal or informal assessment of hearing, voice and fluency skills. j. An interpretation of the results of the evaluation including recommendations for frequency and intensity of treatment. k. A description of functional strengths and limitations, a suggested treatment plan and potential goals to address each identified problem. l. Signature and credentials of the therapist performing the evaluation. SPEECH PRODUCTION (Voice): To establish medical necessity, results from a comprehensive assessment in the suspected area of deficit must be reported. (Refer to Section 228.410, part D, paragraphs 9-12 for required frequency of reevaluations.) A comprehensive assessment for Speech Production (Voice) disorder must include: a. A medical evaluation to determine the presence or absence of a physical etiology is a prerequisite for evaluation of voice disorder. b. Date of evaluation. c. Child’s name and date of birth. d. Diagnosis specific to therapy. e. Background information including pertinent medical history; and, if the child is 12 months of age or younger, gestational age. The child should be tested in the child’s dominant language; if not, an explanation must be provided in the evaluation. Section II-33 Rehabilitative Services for Persons with Mental Illness Section II NOTE: To calculate a child’s gestational age, subtract the number of weeks born before 40 weeks of gestation from the chronological age. Therefore, a 7-month-old, former 28 week gestational age infant has a corrected age of 4 months according to the following equation: 7 months - [(40 weeks) - 28 weeks) / 4 weeks] 7 months - [(12) / 4 weeks] 7 months - [3] 4 months 5. f. Results from an assessment relevant to the suspected type of speech production disorder, including all relevant scores, quotients and/or indexes, if applicable. (Review Section 228.414 — Accepted Tests for Speech-Language Therapy.) g. If applicable, test results should be adjusted for prematurity (less than 37 weeks gestation) if the child is 12 months of age or younger, and this should be noted in the evaluation. h. Oral-peripheral speech mechanism examination, which includes a description of the structure and function of orofacial structures. i. Formal screening of language skills. Examples include, but are not limited to, the Fluharty-2, KLST-2, CELF-4 Screen or TTFC. j. Formal or informal assessment of hearing, articulation and fluency skills. k. An interpretation of the results of the evaluation including recommendations for frequency and intensity of treatment. l. A description of functional strengths and limitations, a suggested treatment plan and potential goals to address each identified problem. m. Signature and credentials of the therapist performing the evaluation. SPEECH PRODUCTION (Fluency): To establish medical necessity, results from a comprehensive assessment in the suspected area of deficit must be reported. (Refer to Section 228.410, part D, paragraphs 9-12 for required frequency of reevaluations.) A comprehensive assessment for Speech Production (Fluency) disorder must include: a. Date of evaluation. b. Child’s name and date of birth. c. Diagnosis specific to therapy. d. Background information including pertinent medical history; and, if the child is 12 months of age or younger, gestational age. The child should be tested in the child’s dominant language; if not, an explanation must be provided in the evaluation. NOTE: To calculate a child’s gestational age, subtract the number of weeks born before 40 weeks of gestation from the chronological age. Therefore, a 7-month-old, former 28 week gestational age infant has a corrected age of 4 months according to the following equation: 7 months - [(40 weeks) - 28 weeks) / 4 weeks] 7 months - [(12) / 4 weeks] 7 months - [3] Section II-34 Rehabilitative Services for Persons with Mental Illness Section II 4 months 6. e. Results from an assessment specific to the suspected type of speech production disorder, including all relevant scores, quotients and/or indexes, if applicable. (Review Section 228.414 — Accepted Tests for Speech-Language Therapy.) f. If applicable, test results should be adjusted for prematurity (less than 37 weeks gestation) if the child is 12 months of age or younger, and this should be noted in the evaluation. g. Oral-peripheral speech mechanism examination, which includes a description of the structure and function of orofacial structures. h. Formal screening of language skills. Examples include, but are not limited to, the Fluharty-2, KLST-2, CELF-4 Screen or TTFC. i. Formal or informal assessment of hearing, articulation and voice skills. j. An interpretation of the results of the evaluation including recommendations for frequency and intensity of treatment. k. A description of functional strengths and limitations, a suggested treatment plan and potential goals to address each identified problem. l. Signature and credentials of the therapist performing the evaluation. ORAL MOTOR/SWALLOWING/FEEDING: To establish medical necessity, results from a comprehensive assessment in the suspected area of deficit must be reported. (Refer to Section 228.410, part D, paragraphs 9-12 for required frequency of reevaluations.) A comprehensive assessment for Oral Motor/Swallowing/Feeding disorder must include: a. Date of evaluation. b. Child’s name and date of birth. c. Diagnosis specific to therapy. d. Background information including pertinent medical history; and, if the child is 12 months of age or younger, gestational age. The child should be tested in the child’s dominant language; if not, an explanation must be provided in the evaluation. NOTE: To calculate a child’s gestational age, subtract the number of weeks born before 40 weeks of gestation from the chronological age. Therefore, a 7-month-old, former 28 week gestational age infant has a corrected age of 4 months according to the following equation: 7 months - [(40 weeks) - 28 weeks) / 4 weeks] 7 months - [(12) / 4 weeks] 7 months - [3] 4 months e. Results from an assessment specific to the suspected type of oral motor/swallowing/feeding disorder, including all relevant scores, quotients and/or indexes, if applicable. (Review Section 228.414 — Accepted Tests for Speech-Language Therapy.) f. If swallowing problems and/or signs of aspiration are noted, then include a statement indicating that a referral for a videofluoroscopic swallow study has been made. g. If applicable, test results should be adjusted for prematurity (less than 37 weeks gestation) if the child is 12 months of age or younger, and this should be Section II-35 Rehabilitative Services for Persons with Mental Illness Section II noted in the evaluation. D. h. Formal or informal assessment of hearing, language, articulation, voice and fluency skills. i. An interpretation of the results of the evaluation including recommendations for frequency and intensity of treatment. j. A description of functional strengths and limitations, a suggested treatment plan and potential goals to address each identified problem. k. Signature and credentials of the therapist performing the evaluation. Interpretation and Eligibility: Ages Birth to 21 1. 2. LANGUAGE: Two language composite or quotient scores (i.e., normed or standalone) in the area of suspected deficit must be reported, with at least one being a norm-referenced, standardized test with good reliability and validity. (Use of two one-word vocabulary tests alone will not be accepted.) a. For children age birth to three: criterion-referenced tests will be accepted as a second measure for determining eligibility for language therapy. b. For children age three to 21, criterion-referenced tests will not be accepted as a second measure when determining eligibility for language therapy. (When use of standardized instruments is not appropriate, see Section 228.410, part D, paragraph 8). c. Age birth to three: Eligibility for language therapy will be based upon a composite or quotient score that is -1.5 standard deviations (SD) below the mean or greater from a norm-referenced, standardized test, with corroborating data from a criterion-referenced measure. When these two measures do not agree, results from a third measure that corroborate the identified deficits are required to support the medical necessity of services. d. Age three to 21: Eligibility for language therapy will be based upon 2 composite or quotient scores that are -1.5 standard deviations (SD) below the mean or greater. When -1.5 SD or greater is not indicated by both of these scores, a third standardized score indicating a -1.5 SD or greater is required to support the medical necessity of services. ARTICULATION AND/OR PHONOLOGY: Two tests and/or procedures must be administered, with at least one being from a norm-referenced, standardized test with good reliability and validity. Eligibility for articulation and/or phonological therapy will be based upon standard scores (SS) of -1.5 SD or greater below the mean from two tests. When -1.5 SD or greater is not indicated by both of these tests, corroborating data from accepted procedures can be used to support the medical necessity of services (review Section 228.414 — Accepted Tests for Speech-Language Therapy). 3. APRAXIA: Two tests and/or procedures must be administered, with at least one being a norm-referenced, standardized test with good reliability and validity. Eligibility for apraxia therapy will be based upon standard scores (SS) of -1.5 SD or greater below the mean from two tests. When -1.5 SD or greater is not indicated by both of these tests, corroborating data from a criterion-referenced test and/or accepted procedures can be used to support the medical necessity of services (review Section 228.414 — Accepted Tests for Speech-Language Therapy). 4. VOICE: Due to the high incidence of medical factors that contribute to voice deviations, a medical evaluation is a requirement for eligibility for voice therapy. Eligibility for voice therapy will be based upon a medical referral for therapy and a functional profile of voice parameters that indicates a moderate or severe deficit/disorder. Section II-36 Rehabilitative Services for Persons with Mental Illness 5. Section II FLUENCY: At least one norm-referenced, standardized test with good reliability and validity and at least one supplemental tool to address affective components. Eligibility for fluency therapy will be based upon an SS of -1.5 SD below the mean or greater on the standardized test. 6. ORAL MOTOR/SWALLOWING/FEEDING: An in-depth, functional profile of oral motor structures and function. Eligibility for oral-motor/swallowing/feeding therapy will be based upon an in-depth functional profile of oral motor structures and function using a thorough protocol (e.g., checklist, profile) that indicates a moderate or severe deficit or disorder. When moderate or severe aspiration has been confirmed by videofluoroscopic swallow study, the patient can be treated for feeding difficulties via the recommendations set forth in the swallow study report. 7. All subtests, components and scores must be reported for all tests used for eligibility purposes. 8. When administration of standardized, norm-referenced instruments is inappropriate, the provider must submit an in-depth functional profile of the child’s communication abilities. An in-depth functional profile is a detailed narrative or description of a child’s communication behaviors that specifically explains and justifies the following: a. The reason standardized testing is inappropriate for this child, b. The communication impairment, including specific skills and deficits, and c. The medical necessity of therapy. d. Supplemental instruments from Accepted Tests for Speech-Language Therapy may be useful in developing an in-depth functional profile. 9. Children (age birth to age 21) receiving services outside of the schools must be evaluated annually. 10. Children (age birth to 24 months) in the Child Health Management Services (CHMS) Program must be evaluated every 6 months. 11. Children (age three to 21) receiving services within schools as part of an Individual Program Plan (IPP) or an Individual Education Plan (IEP) must have a full evaluation every three years; however, an annual update of progress is required. 12. Children (age three to 21) receiving privately contracted services, apart from or in addition to those within the schools, must have a full evaluation annually. 13. IQ scores are required for all children who are school age and receiving language therapy. Exception: IQ scores are not required for children under ten (10) years of age. 228.411 Reserved 11-1-10 228.412 Reserved 11-1-10 228.413 Reserved 11-1-10 228.414 Accepted Tests for Speech-Language Therapy 3-15-12 To view a current list of accepted tests for Speech-Language Therapy, refer to Section 214.410 of the Occupational, Physical, Speech Therapy Services manual. 228.415 Intelligence Quotient (IQ) Testing 11-1-10 Children receiving language intervention therapy must have cognitive testing once they reach ten (10) years of age. This also applies to home-schooled children. If the IQ score is higher Section II-37 Rehabilitative Services for Persons with Mental Illness Section II than the qualifying language scores, the child qualifies for language therapy; if the IQ score is lower than the qualifying language test scores, the child would appear to be functioning at or above the expected level. In this case, the child may be denied for language therapy. If a provider determines that therapy is warranted, an in-depth functional profile must be documented. However, IQ scores are not required for children under ten (10) years of age. A. IQ Tests — Traditional Test Abbreviation Stanford-Binet S-B The Wechsler Preschool & Primary Scales of Intelligence, Revised WPPSI-R Slosson B. 228.416 Wechsler Intelligence Scale for Children, Third Edition WISC-III Kauffman Adolescent & Adult Intelligence Test KAIT Wechsler Adult Intelligence Scale, Third Edition WAIS-III Differential Ability Scales DAS Reynolds Intellectual Assessment Scales RIAS Severe and Profound IQ Tests/Non-Traditional — Supplemental — Norm-Reference Test Abbreviation Comprehensive Test of Nonverbal Intelligence CTONI Test of Nonverbal Intelligence — 1997 TONI-3 Functional Linguistic Communication Inventory FLCI Recoupment Process 11-1-05 The Division of Medical Services (DMS), Utilization Review Section (UR) is required to initiate the recoupment process for all claims that AFMC, the state Quality Improvement Organization (QIO), has denied because the records submitted do not support the claim of medical necessity. Arkansas Medicaid will send the provider an Explanation of Recoupment Notice that will include the claim date of service, Medicaid beneficiary name and ID number, service provided, amount paid by Medicaid, amount to be recouped, and the reason the recoupment is initiated. 229.000 Medicaid Beneficiary Appeal Process 10-13-03 When an adverse decision is received, the beneficiary may request a fair hearing of the denial decision. The appeal request must be in writing and received by the Appeals and Hearings Section of the Department of Human Services within thirty days of the date on the letter explaining the denial of services. View or print the Appeals and Hearings Section contact information. 229.100 Electronic Signatures 10-8-10 Medicaid will accept electronic signatures provided the electronic signatures comply with Arkansas Code § 25-31-103 et seq. Section II-38 Rehabilitative Services for Persons with Mental Illness 230.000 PRIOR AUTHORIZATION (PA) AND EXTENSION OF BENEFITS 231.000 Introduction to Prior Authorization and Extension of Benefits Section II 4-1-14 The Division of Medical Services contracts with ValueOptions to complete the prior authorization and extension of benefit processes. 231.001 Prior Authorization Request for Telemedicine 4-1-14 When a provider requests PA for services to be provided via telemedicine, the procedure codes and modifiers (if any) listed in Section 231.100 must be shown on the claim form; “telemedicine” must be specified on the request. 231.002 Prior Authorization Request for Foster Child 4-1-14 A request for prior authorization for services to be provided to a foster child must specify that the request is for a foster child. A request for services to be provided to a child in the custody of the Division of Youth Services (DYS) must specify DYS custody. 231.003 Request for Beneficiary Released to DHS Care under Arkansas Code Annotated § 5-2-315 4-1-14 A prior authorization, extension of benefits and retroactive request for services to be provided to a beneficiary released to DHS care under Arkansas Code Annotated § 5-2-315 must: A. State that the request is for a beneficiary released to DHS care; B. Include or attach the prescribed regimen of medical, psychiatric or psychological care or treatment that has been: 1. Prepared for the person acquitted; 2. Certified to the circuit court as appropriate by the director of the facility in which the person acquitted is committed; and 3. Found by the circuit court to be appropriate. Requests for continuing care authorizations must include copies of the compliance monitor’s periodic compliance documentation including, without limitation, any written notice(s) of the acquitee’s failure to comply with the prescribed regimen of medical, psychiatric or psychological care or treatment and compliance documentation regarding: A. Medication; B. Treatment and therapy; C. Substance abuse treatment; and D. Drug testing. 231.100 Prior Authorization and Extension of Benefits 9-1-13 Prior Authorization is required for certain services provided to Medicaid-eligible individuals. Extension of benefits is required for all other services when the maximum benefit for the service is exhausted. Yearly service benefits are based on the state fiscal year running from July 1 to June 30. Extension of Benefits is also required whenever a beneficiary exceeds eight hours of outpatient services in one 24-hour day, with the exception of crisis intervention, crisis stabilization intervention by a mental health professional, and crisis stabilization intervention by paraprofessional. Section II-39 Rehabilitative Services for Persons with Mental Illness Section II Prior authorization and extension requests must be sent to ValueOptions for beneficiaries under the age of 21. View or print ValueOptions contact information. Information related to clinical management guidelines and authorization request processes is available at www.valueoptions.com. Prior authorization and extension requests must be sent to ValueOptions for beneficiaries age 21 and over. View or print ValueOptions contact information. Information related to clinical management guidelines and authorization request processes is available at www.valueoptions.com. Procedure codes requiring prior authorization: National Codes Required Modifier Service Title 90846 90846 90846 HA, U3, — U7 (telemedicine ) Marital/Family Therapy without patient present 90853 90853 HA, U1 — Group Outpatient – Group Psychotherapy H0034 HA, HQ Group Outpatient – Pharmacologic Management by Physician H2012 H2012 HA UA Therapeutic Day/Acute Day Treatment 90887 90887 HA U7 (telemedicine) Collateral Intervention, MHP 90887 HA, UB Collateral Intervention, MHPP H2015 H2015 HA, U5 U6 Intervention, MHP H2015 U7 (telemedicine) H2015 H2015 HA, U1 U2 Intervention, MHPP H2017 H2017 HA, U1 — Rehabilitative Day Service Procedure codes requiring Extension of Benefits: National Codes Required Modifier Service Title Yearly Maximum 90791 90791 HA, U1 U7 (telemedicine) Mental Health Evaluation/Diagnosis 16 96101 HA, UA Psychological Evaluation 32 90885 HA, U2 Master Treatment Plan 8 90887 90887 HA, U2 U3, U7 (telemedicine) Interpretation of Diagnosis 16 H0004 H0004 H0004 Individual Psychotherapy 48 HA U7 (telemedicine) Section II-40 Rehabilitative Services for Persons with Mental Illness Section II National Codes Required Modifier Service Title Yearly Maximum 90847 90847 90847 HA, U3 — U7 (telemedicine) Marital/Family Therapy with patient present 48 H2011 H2011 HA U7 (telemedicine) Crisis Intervention 72 90792 90792 HA, U1 U7 (telemedicine) Psychiatric Diagnostic Assessment 1 90792 90792 HA, U2 U7, U1 (telemedicine) Psychiatric Diagnostic Assessment – Continuing Care 1 99201 99202 99203 99204 99212 99213 99214 HA, UB HA, UB HA, UB HA, UB HA, UB HA, UB HA, UB Physical Examination 12 Pharmacologic Management by Physician 12 AND 99201 99202 99203 99204 99212 99213 99214 HA, SA HA, SA HA, SA HA, SA HA, SA HA, SA HA, SA 99212 99212 HA, UB UB 99213 99213 HA, UB UB 99214 99214 HA, UB UB AND 99212 99212 HA, SA SA 99213 99213 HA, SA SA 99214 99214 HA, SA SA 90885 90885 HA HA, U1 Pharmacologic Management by Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner Periodic Review of Master treatment plan 10 Section II-41 Rehabilitative Services for Persons with Mental Illness Section II National Codes Required Modifier Service Title Yearly Maximum 36415 HA Routine Venipuncture for Collection of Specimen 12 H2011 H2011 H2011 HA, U6 U2 U2, U7 (telemedicine) Crisis Stabilization, MHP 72 H2011 H2011 HA, U5 U1 Crisis Stabilization, MHPP 72 240.000 REIMBURSEMENT 10-4-09 Reimbursement is based on the lesser of the billed amount or the Title XIX (Medicaid) maximum allowable for each procedure. Reimbursement is contingent upon eligibility of both the beneficiary and provider at the time the service is provided and upon accurate completeness of the claim filed for the service. The provider is responsible for verifying that the beneficiary is eligible for Medicaid prior to rendering services. A. Outpatient Services Fifteen-Minute Units RSPMI services are billed on a per unit basis. A unit of service for an outpatient service is fifteen (15) minutes unless otherwise stated. Any unit less than five (5) minutes in duration is not considered a valid length of service and should not be submitted to Medicaid for payment. To determine how many units should be submitted on the claim, follow these steps. Begin by totaling the number of minutes of service rendered and divide by fifteen (15). If the remainder is five (5) or greater, round up to the next highest unit, but if the remainder is less than five (5), the quotient will be the valid units of service. Providers may collectively bill for a single date of service but may not collectively bill for spanning dates of service. For example, an RSPMI service may occur on behalf of a beneficiary on Monday and then again on Tuesday. The RSPMI provider may bill for the total amount of time spent on Monday and the total amount of time spent on Tuesday but may not bill for the total amount of time spent both days as a single date of service. The maximum allowable for a procedure is the same for all RSPMI providers. Documentation in the beneficiary’s record must reflect exactly how the number of units is determined. No more than four (4) units may be billed for a single hour per beneficiary or provider of the service. B. Inpatient Services The length of time and number of units that may be billed for inpatient hospital visits are determined by the description of the service in Current Procedural Terminology (CPT). 240.010 Fee Schedule 12-1-12 Arkansas Medicaid provides fee schedules on the Arkansas Medicaid website. The fee schedule link is located at https://www.medicaid.state.ar.us under the provider manual section. The fees represent the fee-for-service reimbursement methodology. Section II-42 Rehabilitative Services for Persons with Mental Illness Section II Fee schedules do not address coverage limitations or special instructions applied by Arkansas Medicaid before final payment is determined. Procedure codes and/or fee schedules do not guarantee payment, coverage or amount allowed. Information may be changed or updated at any time to correct a discrepancy and/or error. Arkansas Medicaid always reimburses the lesser of the amount billed or the Medicaid maximum. 241.000 Rate Appeal Process 10-13-03 A provider may request reconsideration of a Program decision by writing to the Assistant Director, Division of Medical Services. This request must be received within 20 calendar days following the application of policy and/or procedure or the notification of the provider of its rate. Upon receipt of the request for review, the Assistant Director will determine the need for a Program/Provider conference and will contact the provider to arrange a conference if needed. Regardless of the Program decision, the provider will be afforded the opportunity for a conference, if he or she so wishes, for a full explanation of the factors involved and the Program decision. Following review of the matter, the Assistant Director will notify the provider of the action to be taken by the Division within 20 calendar days of receipt of the request for review or the date of the Program/Provider conference. If the decision of the Assistant Director, Division of Medical Services is unsatisfactory, the provider may then appeal the question to a standing Rate Review Panel, established by the Director of the Division of Medical Services, which will include one member of the Division of Medical Services, a representative of the provider association and a member of the Department of Human Services (DHS) Management Staff, who will serve as chairman. The request for review by the Rate Review Panel must be postmarked within 15 calendar days following the notification of the initial decision by the Assistant Director, Division of Medical Services. The Rate Review Panel will meet to consider the question(s) within 15 calendar days after receipt of a request for such appeal. The question(s) will be heard by the panel and a recommendation will be submitted to the Director of the Division of Medical Services. 250.000 BILLING PROCEDURES 251.000 Introduction to Billing 7-1-07 Rehabilitative Services for Persons with Mental Illness (RSPMI) providers use the CMS-1500 form to bill the Arkansas Medicaid Program on paper for services provided to eligible Medicaid beneficiaries. Each claim may contain charges for only one beneficiary. View a CMS-1500 sample form. Section III of this manual contains information about Provider Electronic Solutions (PES) and other available options for electronic claim submission. 252.000 CMS-1500 Billing Procedures 252.100 Procedure Codes for Types of Covered Services 10-4-09 Covered RSPMI services are outpatient services. Specific RSPMI services are available to inpatient hospital patients (as outlined in Sections 240.000 and 220.100), through telemedicine, and to nursing home and ICF/IID residents. RSPMI services are billed on a per unit basis. Unless otherwise specified in this manual or the appropriate CPT or HCPCS book, one unit equals 15 minutes. All services must be provided by at least the minimum staff within the licensed or certified scope of practice to provide the service. NOTE: RSPMI providers will continue to use modifiers 22 and 52. Effective for claims received on or after December 5, 2005, modifier 22 will be replaced with UA and modifier 52 will be replaced with UB. Section II-43 Rehabilitative Services for Persons with Mental Illness 252.110 Outpatient Procedure Codes Section II 8-17-15 (…) This symbol, along with text in parentheses, indicates the Arkansas Medicaid description of the service. When using a procedure code with this symbol, the service must meet the indicated Arkansas Medicaid description. National Code Required Modifier 92521 HA, UA Definition (Diagnosis: Evaluation of Speech Fluency (e.g., stuttering, cluttering)) 1 unit = 30 minutes MAXIMUM UNITS PER DAY: 4 MAXIMUM UNITS PER STATE FISCAL YEAR: 4 units 92522 HA, UA (Diagnosis: Evaluation of Speech Sound Production (e.g., articulation, phonological process, apraxia, dysarthria)) 1 unit = 30 minutes MAXIMUM UNITS PER DAY: 4 MAXIMUM UNITS PER STATE FISCAL YEAR: 4 units 92523 HA, UA (Diagnosis: Evaluation of Speech Production (e.g., articulation, phonological process, apraxia, dysarthria) with evaluation of language comprehension and expression (e.g., receptive and expressive language)) 1 unit = 30 minutes MAXIMUM UNITS PER DAY: 4 MAXIMUM UNITS PER STATE FISCAL YEAR: 4 units 92524 HA, UA (Diagnosis: Behavioral and qualitative analysis of voice and resonance) 1 unit = 30 minutes MAXIMUM UNITS PER DAY: 4 MAXIMUM UNITS PER STATE FISCAL YEAR: 4 units 90791 HA, U1 SERVICE: Mental Health Evaluation/Diagnosis (Formerly known only as Diagnosis) DEFINITION: The cultural, developmental, age and disability-relevant clinical evaluation and determination of a beneficiary's mental status, functioning in various life domains; and an axis five DSM diagnostic formulation for the purpose of developing a plan of care. This service is required prior to provision of all other mental health services with the exception of crisis interventions. Services are to be congruent with the age, strengths necessary, accommodations for disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 8 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 16 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); Nursing Facility (32); Skilled Nursing Facility (31); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home Section II-44 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition (14); ICF/IID (54) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of the face-to-face encounter with the beneficiary and the interpretation time for diagnostic formulation Place of service Identifying information Referral reason Presenting problem(s), history of presenting problem(s), including duration, intensity and response(s) to prior treatment Culturally- and age-appropriate psychosocial history and assessment Mental status/clinical observations and impressions Current functioning and strengths in specified life domains DSM diagnostic impressions to include all five axes Treatment recommendations Staff signature/credentials/date of signature NOTES and COMMENTS: This service may be billed for face-to-face contact as well as for time spent obtaining necessary information for diagnostic purposes; however, this time may NOT be used for development or submission of required paperwork processes (i.e., Prior Authorization requests, master treatment plans, etc.). 90791 U7 Mental Health Evaluation/Diagnosis: Use the above definition and requirements. ADDITIONAL INFORMATION: Use code 90791 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 96101 HA, UA SERVICE: Psychological Evaluation (Formerly Diagnosis – Psychological Test/Evaluation and Diagnosis – Psychological Testing Battery) DEFINITION: A Psychological Evaluation employs standardized psychological tests conducted and documented for evaluation, diagnostic or therapeutic purposes. The evaluation must be medically necessary, culturally relevant, with reasonable accommodations for any disability, provide information relevant to the beneficiary’s continuation in treatment and assist in treatment planning. All psychometric instruments must be administered, scored and interpreted by the qualified professional. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 16 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 32 Section II-45 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition ALLOWABLE PLACES OF SERVICE: Office (11) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of actual encounter with beneficiary Start and stop times of scoring, interpretation and report preparation Place of service Identifying information Rationale for referral Presenting problem(s) Culturally- and age-appropriate psychosocial history and assessment Mental status/clinical observations and impressions Psychological tests used, results and interpretations, as indicated Axis Five DSM diagnostic impressions Treatment recommendations and findings related to rationale for service and guided by the master treatment plan and test results Staff signature/credentials/date of signature(s) NOTES and COMMENTS: Medical necessity for this service is met when the service is necessary to establish a differential diagnosis of behavioral or psychiatric conditions, when the history and symptomatology are not readily attributable to a particular psychiatric diagnosis and the questions to be answered by the evaluation could not be resolved by a psychiatric/diagnostic interview, observation in therapy or an assessment for level of care at a mental health facility, Or Medical necessity is met when the beneficiary has demonstrated a complexity of issues related to cognitive functioning or the impact of a disability on a condition or behavior and the service is necessary to develop treatment recommendations after the beneficiary has received various treatment services and modalities, has not progressed in treatment and continues to be symptomatic. Medicaid WILL NOT reimburse evaluations or testing that is considered primarily educational. Such services are those used to identify specific learning disabilities and developmental disabilities in beneficiaries who have no presenting behavioral or psychiatric symptoms which meet the need for mental health treatment evaluation. This type of evaluation and testing is provided by local school systems under applicable state and federal laws and rules. Psychological Evaluation services that are ordered strictly as a result of court-ordered services are not covered unless medical necessity criteria are met. Psychological Evaluation Section II-46 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier 90792 HA, U1 Section II Definition services for employment, disability qualification or legal/court-related purposes are not reimbursable by Medicaid as they are not considered treatment of illness. A Psychological Evaluation report must be completed within fourteen (14) calendar days of the examination, documented, clearly identified as such and signed/dated by the staff completing the evaluation. This service constitutes both face-to-face time administering tests to the beneficiary and time interpreting these test results and preparing the report. SERVICE: Psychiatric Diagnostic Assessment – Initial DEFINITION: A direct face-to-face service contact occurring between the physician or the Adult Psychiatric Mental Health Advanced Nurse Practitioner/Family Psychiatric Mental Health Advanced Nurse Practitioner (PMHNP-BC) and the beneficiary for the purpose of evaluation. The initial Psychiatric Diagnostic Assessment includes a history, mental status and a disposition, and may include communication with family or other sources, ordering and medical interpretation of laboratory or other medical diagnostic studies. (See Section 224.000 for requirements.) DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: This service must be billed as 1 per episode. YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED: 1 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary's Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS: Date of service Start and stop times Place of service Diagnosis (all 5 Axes) Diagnostic impression Psychiatric assessment Functional assessment Discharge criteria Physician's or Adult Psychiatric Mental Health Advanced Nurse Practitioner’s/Family Psychiatric Mental Health Advanced Nurse Practitioner’s signature indicating medical necessity/credentials/date of signature NOTES and COMMENTS: The initial Psychiatric Diagnostic Assessment can only be provided to a new patient. Only one (1) Psychiatric Diagnostic Assessment (whether Initial or Continuing Care) is allowed per State Fiscal Year. 90792 U7 SERVICE: Psychiatric Diagnostic Assessment – Initial Use the above definition and requirements. Section II-47 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition ADDITIONAL INFORMATION: Use code 90792 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 90792 HA, U2 SERVICE: Psychiatric Diagnostic Assessment - Continuing Care DEFINITION: A direct face-to-face service contact occurring between the physician or the Adult Psychiatric Mental Health Advanced Nurse Practitioner/Family Psychiatric Mental Health Advanced Nurse Practitioner (PMHNP-BC) and the beneficiary during an episode of care for the purpose of evaluation. The continuing care Psychiatric Diagnostic Assessment includes a Psychiatric assessment, mental status examination, functional assessment, medications and a disposition, and may include communication with family or other sources, ordering and medical interpretation of laboratory or other medical diagnostic studies. (See Section 224.000 for requirements.) DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: This service must be billed as 1 per episode. YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED: 1 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS: Date of service Start and stop times Place of service Diagnosis (all 5 Axes) Psychiatric assessment Functional assessment Mental status examination Medications Discharge criteria Physician's or Adult Psychiatric Mental Health Advanced Nurse Practitioner’s/Family Psychiatric Mental Health Advanced Nurse Practitioner’s signature indicating medical necessity/credentials/date of signature NOTES and COMMENTS: The continuing care Psychiatric Diagnostic Assessment is for established patients only. It must be performed, at a minimum, at least every 12 months for established patients. Only one (1) Psychiatric Diagnostic Assessment (whether Initial or Continuing Care) is allowed per State Fiscal Year. 90792 U7, U1 SERVICE: Psychiatric Diagnostic Assessment – Continuing Care: Use the above definition and requirements. ADDITIONAL INFORMATION: Use code 90792 with modifier “U7, U1” Section II-48 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 90885 HA, U2 SERVICE: Master Treatment Plan DEFINITION: A developed plan in cooperation with the beneficiary (parent or guardian if the beneficiary is under 18), to deliver specific mental health services to the beneficiary to restore, improve or stabilize the beneficiary’s mental health condition. The plan must be based on individualized service needs identified in the completed Mental Health Diagnostic Evaluation. The plan must include goals for the medically necessary treatment of identified problems, symptoms and mental health conditions. The plan must identify individuals or treatment teams responsible for treatment, specific treatment modalities prescribed for the beneficiary, time limitations for services and documentation of medical necessity by the supervising physician. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 4 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 8 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary's Home (12); Nursing Facility (32); Skilled Nursing Facility (31); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); ICF/IID (54) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service (date plan is developed) Start and stop times for development of plan Place of service Diagnosis Beneficiary’s strengths and needs Treatment goal(s) developed in cooperation with and as stated by beneficiary that are related specifically to the beneficiary’s strengths and needs Measurable objectives Treatment modalities — The specific services that will be used to meet the measurable objectives Projected schedule for service delivery, including amount, scope and duration Credentials of staff who will be providing the services Discharge criteria Signature/credentials of staff drafting the document and primary staff who will be delivering or supervising the delivery of the specific services/ date of signature(s) Beneficiary’s signature (or signature of parent, guardian, or custodian of beneficiaries under the age of 18)/date of Section II-49 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition signature Physician's signature indicating medical necessity/date of signature NOTES and COMMENTS: The service formerly coded as T1023 and titled “Assessment and Treatment Plan/Plan of Care” is now incorporated into this service. This service may be billed one (1) time upon entering care and once yearly thereafter. The master treatment plan must be reviewed every ninety (90) calendar days or more frequently if there is documentation of significant acuity changes in clinical status requiring an update/change in the beneficiary’s master treatment plan. It is the responsibility of the primary mental health professional to ensure that all paraprofessionals working with the client have a clear understanding and work toward the goals and objectives stated on the treatment plan. 90885 HA SERVICE: Periodic Review of Master Treatment Plan DEFINITION: The periodic review and revision of the master treatment plan, in cooperation with the beneficiary, to determine the beneficiary’s progress or lack of progress toward the master treatment plan goals and objectives; the efficacy of the services provided and continued medical necessity of services. This includes a review and revision of the measurable goals and measurable objectives directed at the medically necessary treatment of identified symptoms/mental health condition, individuals or treatment teams responsible for treatment, specific treatment modalities and necessary accommodations that will be provided to the beneficiary, time limitations for services and the medical necessity of continued services. Services are to be congruent with the age, strengths, necessary accommodations for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 2 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 10 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); Nursing Facility (32); Skilled Nursing Facility (31); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); ICF/IID (54) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Completed by the primary MHP (If not, then must have a rationale for another MHP completing the documentation and only with input from the primary MHP.) Date of service Start and stop times for review and revision of plan Place of service Diagnosis and pertinent interval history Beneficiary’s updated strengths and needs Progress/regression with regard to treatment goal(s) as Section II-50 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition documented in the master treatment plan Progress/regression of the measurable objectives as documented in the master treatment plan Individualized rationale to support the medical necessity of continued services Updated schedule for service delivery, including amount, scope and duration Credentials of staff who will be providing the services Modifications to discharge criteria Signature/credentials of staff drafting the document and primary staff who will be delivering or supervising the delivery of the specific services/date of signature(s) Beneficiary’s signature (or signature of parent, guardian or custodian of beneficiaries under the age of 18)/date of signature(s) Physician’s signature indicating continued medical necessity/date of signature NOTES and COMMENTS: This service must be provided every ninety (90) days or more frequently if there is documentation of significant change in acuity or change in clinical status requiring an update/change in the beneficiary’s master treatment plan. If progress is not documented, then modifications should be made in the master treatment plan or rationale why continuing to provide the same type and amount of services is expected to achieve progress/outcome. It is the responsibility of the primary mental health professional to ensure that all paraprofessionals working with the client have a clear understanding and work toward the goals and objectives stated on the treatment plan. 90885 HA, U1 Periodic Review of Master Treatment Plan Apply the above description. ADDITIONAL INFORMATION: Use code 90885 with modifier “U1” to claim for this service when provided by a non-physician. 90887 HA, U2 SERVICE: Interpretation of Diagnosis DEFINITION: A face-to-face therapeutic intervention provided to a beneficiary in which the results/implications/diagnoses from a mental health diagnosis evaluation or a psychological evaluation are explained by the professional who administered the evaluation. Services are to be congruent with the age, strengths, necessary accommodations and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 4 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 16 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); Nursing Facility (32); Skilled Nursing Facility (31); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); ICF/IID (54); Other Locations (99) Section II-51 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Start and stop times of face-to-face encounter with beneficiary and/or parents or guardian Date of service Place of service Participants present and relationship to beneficiary Diagnosis Rationale for and intervention used that must coincide with the master treatment plan or proposed master treatment plan or recommendations Participant response and feedback Any changes or revision to the master treatment plan, diagnosis or medication(s) Staff signature/credentials/date of signature(s) NOTES AND COMMENTS: For beneficiaries under the age of 18, the time may be spent face-to-face with the beneficiary, the beneficiary and the parent(s) or guardian(s) or alone with the parent(s) or guardian(s). For beneficiaries over the age of 18, the time may be spent face-toface with the beneficiary and the spouse, legal guardian or significant other. 90887 U3, U7 Interpretation of Diagnosis Use above definition and requirements ADDITIONAL INFORMATION: Use code 90887 with modifier “U3, U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 H0004 HA SERVICE: Individual Psychotherapy DEFINITION: Face-to-face treatment provided by a licensed mental health professional on an individual basis. Services consist of structured sessions that work toward achieving mutually defined goals as documented in the master treatment plan. Services are to be congruent with the age, strengths, needed accommodations necessary for any disability and cultural framework of the beneficiary and his/her family. The treatment service must reduce or alleviate identified symptoms, maintain or improve level of functioning or prevent deterioration. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 4 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 48 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Nursing Facility (32); Skilled Nursing Facility (31); ICF/IID (54); Telemedicine (99) Section II-52 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition AGE GROUP(S): U21, but not for beneficiaries under the age of 3 except in documented exceptional cases REQUIRED DOCUMENTATION (See Section 226.200 for additional requirements): Date of service Start and stop times of face-to-face encounter with beneficiary Place of service Diagnosis and pertinent interval history Brief mental status and observations Rationale and description of the intervention used that must coincide with the master treatment plan Beneficiary’s response to intervention that includes current progress or regression and prognosis Any revisions indicated for the master treatment plan, diagnosis or medication(s) Plan for next individual therapy session, including any homework assignments and/or advanced psychiatric directive Staff signature/credentials/date of signature NOTES and COMMENTS: Services provided must be congruent with the objectives and interventions articulated on the most recent treatment plan. Services must be consistent with established behavioral healthcare standards. Individual Psychotherapy is not permitted with beneficiaries who do not have the cognitive ability to benefit from the service. H0004 — Individual Psychotherapy Use above definition and requirements. ADDITONAL INFORMATION: Use code H0004 with no modifier to claim for services provided to beneficiaries ages 21 and over. H0004 U7 Individual Psychotherapy Use above definition and requirements. ADDITIONAL INFORMATION: Use code H0004 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 90846 HA, U3 SERVICE: Marital/Family Psychotherapy – Beneficiary is not present DEFINITION: Face-to-face treatment provided to more than one member of a family simultaneously in the same session or treatment with an individual family member (i.e., spouse or single parent) that is specifically related to achieving goals identified on the beneficiary’s master treatment plan. The identified beneficiary is not present for this service. Services are to be congruent with the age, strengths, needed accommodations for any disability and cultural framework of the beneficiary and his/her family. These services identify and address marital/family dynamics and improve/strengthen marital/family Section II-53 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition interactions and functioning in relationship to the beneficiary, the beneficiary’s condition and the condition’s impact on the marital/family relationship. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 6 REQUIRES PRIOR AUTHORIZATION ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14) AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of actual encounter with spouse/family Place of service Participants present Nature of relationship with beneficiary Rationale for excluding the identified beneficiary Diagnosis and pertinent interval history Rationale for and intervention used that must coincide with the master treatment plan and improve the impact the beneficiary’s condition has on the spouse/family and/or improve marital/family interactions between the beneficiary and the spouse/family Spouse/family response to intervention that includes current progress or regression and prognosis Any changes indicated for the master treatment plan, diagnosis or medication(s) Plan for next session, including any homework assignments and/or crisis plans HIPPA-compliant release of information forms, completed, signed and dated Staff signature/credentials/date of signature NOTES and COMMENTS: Information to support the appropriateness of excluding the identified beneficiary must be documented in the service note and medical record. Natural supports may be included in these sessions when the nature of the relationship with the beneficiary and that support’s expected role in attaining treatment goals is documented. Only one beneficiary per family per therapy session may be billed. 90846 — Marital/Family Psychotherapy – Beneficiary is not present Use the above definition and requirements. ADDITIONAL INFORMATION: Use code 90846 with no modifier to claim for services provided to beneficiaries ages 21 and over. Section II-54 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Definition 90846 U7 Marital/Family Psychotherapy – Beneficiary is not present Section II Use the above definition and requirements. ADDITIONAL INFORMATION: Use code 90846 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 90847 HA, U3 SERVICE: Marital/Family Psychotherapy – Beneficiary is present DEFINITION: Face-to-face treatment provided to more than one member of a family simultaneously in the same session or treatment with an individual family member (i.e., spouse or single parent) that is specifically related to achieving goals identified on the beneficiary’s master treatment plan. The identified beneficiary must be present for this service. Services are to be congruent with the age, strengths, needed accommodations for disability and cultural framework of the beneficiary and his/her family. These services are to be utilized to identify and address marital/family dynamics and improve/strengthen marital/family interactions and functioning in relationship to the beneficiary, the beneficiary’s condition and the condition’s impact on the marital/family relationship. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 6 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 48 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14) AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of actual encounter with beneficiary and spouse/family Place of service Participants present and relationship to beneficiary Diagnosis and pertinent interval history Brief mental status of beneficiary and observations of beneficiary with spouse/family Rationale for and description of intervention used that must coincide with the master treatment plan and improve the impact the beneficiary’s condition has on the spouse/family and/or improve marital/family interactions between the beneficiary and the spouse/family Beneficiary and spouse/family’s response to intervention that includes current progress or regression and prognosis Any changes indicated for the master treatment plan, diagnosis or medication(s) Section II-55 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Plan for next session, including any homework assignments and/or crisis plans Staff signature/credentials/date of signature HIPAA-compliant release of Information, completed, signed and dated NOTES and COMMENTS: Natural supports may be included in these sessions if justified in service documentation and if supported in the master treatment plan. Only one beneficiary per family per therapy session may be billed. ADDITIONAL INFORMATION: Use code 90847 with modifiers “HA, U3” to claim for services provided to beneficiaries under age 21. 90847 — Marital/Family Psychotherapy – Beneficiary is present Use the above definition and requirements. ADDITIONAL INFORMATION: Use code 90847 with no modifier to claim for services provided to beneficiaries ages 21 and over. 90847 U7 Marital/Family Psychotherapy – Beneficiary is present Use the above definition and requirements. ADDITIONAL INFORMATION: Use code 90847 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 92507 HA Individual Outpatient – Speech Therapy, Speech Language Pathologist Scheduled individual outpatient care provided by a licensed speech pathologist supervised by a physician to a Medicaid-eligible beneficiary for the purpose of treatment and remediation of a communicative disorder deemed medically necessary. See the Occupational, Physical and Speech Therapy Program Provider Manual for specifics of the speech therapy services. 92507 HA, UB Individual Outpatient – Speech Therapy, Speech Language Pathologist Assistant Scheduled individual outpatient care provided by a licensed speech pathologist assistant supervised by a qualified speech language pathologist to a Medicaid-eligible beneficiary for the purpose of treatment and remediation of a communicative disorder deemed medically necessary. See the Occupational, Physical and Speech Therapy Program Provider Manual for specifics of the speech therapy services. 92508 HA Group Outpatient – Speech Therapy, Speech Language Pathologist Contact between a group of Medicaid-eligible beneficiaries and a speech pathologist for the purpose of speech therapy and remediation. See the Occupational, Physical and Speech Therapy Provider Manual for specifics of the speech therapy services. 92508 HA, UB Group Outpatient – Speech Therapy, Speech Language Pathologist Assistant Section II-56 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Contact between a group of Medicaid-eligible beneficiaries and a speech pathologist assistant for the purpose of speech therapy and remediation. See the Occupational, Physical and Speech Therapy Provider Manual for specifics of the speech therapy services. 90853 HA, U1 SERVICE: Group Outpatient – Group Psychotherapy DEFINITION: Face-to-face interventions provided to a group of beneficiaries on a regularly scheduled basis to improve behavioral or cognitive problems which either cause or exacerbate mental illness. The professional uses the emotional interactions of the group’s members to assist them in implementing each beneficiary’s master treatment plan. Services are to be congruent with the age, strengths, needed accommodation for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 6 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14) AGE GROUP(S): Ages 4 – 20; Under age 4 by prior authorized medically needy exception DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of actual group encounter that includes identified beneficiary Place of service Number of participants Diagnosis Focus of group Brief mental status and observations Rationale for group intervention and intervention used that must coincide with master treatment plan Beneficiary’s response to the group intervention that includes current progress or regression and prognosis Any changes indicated for the master treatment plan, diagnosis or medication(s) Plan for next group session, including any homework assignments Staff signature/credentials/date of signature NOTES and COMMENTS: This does NOT include psychosocial groups. Beneficiaries eligible for Group Outpatient – Group Psychotherapy must demonstrate the ability to benefit from experiences shared by others, the ability to participate in a group dynamic process while respecting the others’ rights to confidentiality and must be able to integrate feedback received from other group Section II-57 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier 90853 — Section II Definition members. For groups of beneficiaries aged 18 and over, the minimum number that must be served in a specified group is 2. The maximum that may be served in a specified group is 12. For groups of beneficiaries under 18 years of age, the minimum number that must be served in a specified group is 2. The maximum that may be served in a specified group is 10. A beneficiary must be 4 years of age to receive group therapy. Group treatment must be age and developmentally appropriate (i.e., 16 year olds and 4 year olds must not be treated in the same group). Providers may bill for services only at times during which beneficiaries participate in group activities. Group Outpatient – Group Psychotherapy Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code 90853 with no modifier to claim for services provided to beneficiaries ages 21 and over. H2012 HA SERVICE: Therapeutic Day/Acute Day Treatment DEFINITION: Short-term daily array of continuous, highly-structured, intensive outpatient services provided by a mental health professional. These services are for beneficiaries experiencing acute psychiatric symptoms that may result in the beneficiary being in imminent danger of psychiatric hospitalization and are designed to stabilize the acute symptoms. These direct therapy and medical services are intended to be an alternative to inpatient psychiatric care and are expected to reasonably improve or maintain the beneficiary’s condition and functional level to prevent hospitalization and assist with assimilation to his/her community after an inpatient psychiatric stay of any length. These services are to be provided by a team consisting of mental health clinicians, paraprofessionals and nurses, with physician oversight and availability. The team composition may vary depending on clinical and programmatic needs but must at a minimum include a licensed mental health clinician and physician who provide services and oversight. Services are to be congruent with the age, strengths, needed accommodation for any disability and cultural framework of the beneficiary and his/her family. These services must include constant staff supervision of beneficiaries and physician oversight. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 32 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11) STAFF to CLIENT RATIO: 1:5 for ages 18 and over; 1:4 for U18 AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Start and stop times of actual program participation by beneficiary Place of service Diagnosis and pertinent interval history Brief mental status and observations Section II-58 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Rationale for and interventions used that must coincide with the master treatment plan Beneficiary’s response to the intervention must include current progress or lack of progress toward symptom reduction and attainment of goals Rationale for continued acute day service, including necessary changes to diagnosis, master treatment plan or medication(s) and plans to transition to less restrictive services Staff signature/credentials NOTES and COMMENTS: Providers may bill for services only at times during which beneficiaries participate in program activities. Providers are expected to sign beneficiaries in and out of the program to provide medically necessary treatment therapies. However, in order to be claimed separately, these therapies must be identified on the master treatment plan and serve a treatment purpose which cannot be accomplished within the day treatment setting. See Section 219.110 for additional information. H2012 UA Therapeutic Day/Acute Day Treatment Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2012 with modifier “UA” to claim for services provided to beneficiaries ages 21 and over. See Section 219.110 for additional information. H2011 HA SERVICE: Crisis Intervention DEFINITION: Unscheduled, immediate, short-term treatment activities provided to a Medicaid-eligible beneficiary who is experiencing a psychiatric or behavioral crisis. Services are to be congruent with the age, strengths, needed accommodation for any disability, and cultural framework of the beneficiary and his/her family. These services are designed to stabilize the person in crisis, prevent further deterioration and provide immediate indicated treatment in the least restrictive setting. (These activities include evaluating a Medicaid-eligible beneficiary to determine if the need for crisis services is present.) DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 12 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 72 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); Nursing Facility (32); Skilled Nursing Facility (31); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); ICF/IID (54); Other Locations (99) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop time of actual encounter with beneficiary and possible collateral contacts with caregivers or informed persons Section II-59 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Place of service (When 99 is used, specific location and rationale for location must be included) Specific persons providing pertinent information in relationship to beneficiary Diagnosis and synopsis of events leading up to crisis situation Brief mental status and observations Utilization of previously established psychiatric advance directive or crisis plan as pertinent to current situation OR rationale for crisis intervention activities utilized Beneficiary’s response to the intervention that includes current progress or regression and prognosis Clear resolution of the current crisis and/or plans for further services Development of a clearly defined crisis plan or revision to existing plan Staff signature/credentials/date of signature(s) NOTES and COMMENTS: A psychiatric or behavioral crisis is defined as an acute situation in which an individual is experiencing a serious mental illness or emotional disturbance to the point that the beneficiary or others are at risk for imminent harm or in which to prevent significant deterioration of the beneficiary’s functioning. H2011 U7 Crisis Intervention Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2011 plus modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 SERVICE: Physical Examination – Psychiatrist or Physician Physician: 99201 99202 99203 99204 99212 99213 99214 HA, UB HA, UB HA, UB HA, UB HA, UB HA, UB HA, UB Physical Examination – Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner DEFINITION: A general multisystem examination based on age and risk factors to determine the state of health of an enrolled RSPMI beneficiary. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 1 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 12 PCNS & PANP: 99201 HA, SA ALLOWABLE PLACES OF SERVICE: Office (11) 99202 HA, SA AGE GROUP(S): Ages 21 and over; U21 99203 HA, SA 99204 HA, SA DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): 99212 HA, SA Start and stop times of actual encounter with beneficiary 99213 HA, SA Date of service Section II-60 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier 99214 HA, SA Section II Definition Place of service Identifying information Referral reason and rationale for examination Presenting problem(s) Health history Physical examination Laboratory and diagnostic procedures ordered Health education/counseling Identification of risk factors Mental status/clinical observations and impressions ICD diagnoses DSM diagnostic impressions to include all five axes Any changes indicated for the master treatment plan, diagnosis or medication(s) Treatment recommendations for findings, medications prescribed and indicated informed consents Staff signature/credentials/date of signature(s) NOTES and COMMENTS: This service may be billed only by the RSPMI provider. The physician, Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner may not bill for an office visit, nursing home visit or any other outpatient medical services procedure for the beneficiary for the same date of service. Pharmacologic Management may not be billed on the same date of service as Physical Examination, as pharmacologic management would be considered one component of the full physical examination (office visit). 99212 HA, UB 99213 HA, UB 99214 HA, UB SERVICE: Pharmacologic Management by Physician (formerly Medication Maintenance by a physician) DEFINITION: Provision of service tailored to reduce, stabilize or eliminate psychiatric symptoms by addressing individual goals in the master treatment plan. This service includes evaluation of the medication prescription, administration, monitoring and supervision and informing beneficiaries regarding medication(s) and its potential effects and side effects in order to make informed decisions regarding the prescribed medications. Services must be congruent with the age, strengths, necessary accommodations for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 1 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 12 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Nursing Facility (32); Skilled Nursing Facility (31); ICF/IID (54); Telemedicine (99) Section II-61 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of actual encounter with beneficiary Place of service (When 99 is used for telemedicine, specific locations of the beneficiary and the physician must be included) Diagnosis and pertinent interval history Brief mental status and observations Rationale for and intervention used that must coincide with the master treatment plan Beneficiary’s response to intervention that includes current progress or regression and prognosis Revisions indicated for the master treatment plan, diagnosis or medication(s) Plan for follow-up services, including any crisis plans If provided by physician that is not a psychiatrist, then any off label uses of medications should include documented consult with the overseeing psychiatrist within 24 hours of the prescription being written Staff signature/credentials/date of signature NOTES and COMMENTS: Applies only to medications prescribed to address targeted symptoms as identified in the master treatment plan. 99212 UB Pharmacologic Management by Physician 99213 UB Apply the above definition and requirements. 99214 UB ADDITIONAL INFORMATION: Use code 99212, 99213 or 99214 with UB modifier to claim for services provided to beneficiaries ages 21 and over. 99212 HA, SA 99213 HA, SA Pharmacologic Management by Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner 99214 HA, SA 99212 SA 99213 SA 99214 SA Apply the above definition for services provided to beneficiaries ages U21. Pharmacologic Management by Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code 99212, 99213 or 99214 with SA modifier to claim for services provided to beneficiaries ages 21 and over. T1502 — SERVICE: Medication Administration by a Licensed Nurse DEFINITION: Administration of a physician-prescribed medication to a beneficiary. This includes preparing the beneficiary and medication; Section II-62 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition actual administration of oral, intramuscular and/or subcutaneous medication; observation of the beneficiary after administration and any possible adverse reactions and returning the medication to its previous storage. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 1 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Time of the specific procedure Place of service Physician’s order must be included in medication log Staff signature/credentials/date of signature NOTES and COMMENTS: Applies only to medications prescribed to address targeted symptoms as identified in the master treatment plan. Drugs and biologicals that can be self-administered shall not be in this group unless there is a documented reason the patient cannot selfadminister. Non-prescriptions and biologicals purchased by or dispensed to a patient are not covered. H0034 HA, HQ SERVICE: Group Outpatient – Pharmacologic Management by a Physician DEFINITION: Therapeutic intervention provided to a group of beneficiaries by a licensed physician involving evaluation and maintenance of the Medicaid-eligible beneficiary on a medication regimen with simultaneous supportive psychotherapy in a group setting. This includes evaluating medication prescription; administration, monitoring and supervision and informing beneficiaries regarding medication(s) and its potential effects and side effects. Services are to be congruent with the age, strengths, necessary accommodations for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 6 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14) AGE GROUP(S): Ages 18 and over DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop times of actual group encounter that includes identified beneficiary Section II-63 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Place of service Number of participants Diagnosis and pertinent interval history Focus of group Brief mental status and observations Rationale for group intervention and intervention used that must coincide with master treatment plan Beneficiary’s response to the group intervention that includes current progress or regression and prognosis Any changes indicated for the master treatment plan, diagnosis or medication(s) If provided by physician that is not a psychiatrist, then any off label uses of medications must include documented consultation with the overseeing psychiatrist Plan for next group session, including any homework assignments Staff signature/credentials/date of signature(s) NOTES and COMMENTS: This service applies only to medications prescribed to address targeted symptoms as identified in the master treatment plan. This does NOT include psychosocial groups in rehabilitative day programs or educational groups. The maximum that may be served in a specified group is ten (10). Providers may bill for services only at times during which beneficiaries participate in this program activity. 36415 HA SERVICE: Routine Venipuncture for Collection of Specimen DEFINITION: The process of drawing a blood sample through venipuncture (i.e., inserting a needle into a vein to draw the specimen with a syringe or vacutainer) or collecting a urine sample by catheterization as ordered by a physician or psychiatrist. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 1, per routine YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 12 ALLOWABLE PLACES OF SERVICE: Office (11); Assisted Living Facility (13); Other Locations (99) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Time of the specific procedure Place of service (When 99 is used, specific location and rationale for location must be included) Staff signature/credentials/date of signature(s) Section II-64 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition NOTES and COMMENTS: This service may be provided only to beneficiaries taking prescribed psychotropic medication or who have a substance abuse diagnosis. 90887 HA SERVICE: Collateral Intervention, Mental Health Professional DEFINITION: A face-to-face contact by a mental health professional with caregivers, family members, other community-based service providers or other participants on behalf of and with the expressed written consent of an identified beneficiary in order to obtain or share relevant information necessary to the enrolled beneficiary’s assessment, master treatment plan and/or rehabilitation. The identified beneficiary does not have to be present for this service. Services are to be congruent with the age, strengths, needed accommodations for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 4 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); Patient’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Names and relationship to the beneficiary of all persons involved Start and stop times of actual encounter with collateral contact Place of Service (When 99 is used, specific location and rationale for location must be included) Client diagnosis necessitating intervention Document how interventions used address goals and objectives from the master treatment plan Information gained from collateral contact and how it relates to master treatment plan objectives Impact of information received/given on the beneficiary’s treatment Any changes indicated for the master treatment plan, diagnosis or medication(s) Plan for next contact, if any Staff signature/credentials/Date of signature NOTES and COMMENTS: The collateral intervention must be identified on the master treatment plan as a medically necessary service. Medicaid WILL NOT pay for incidental or happenstance meetings with individuals. For example, a chance meeting with a beneficiary’s adult daughter at the corner store which results in a conversation regarding the well-being of the beneficiary may not be Section II-65 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition billed as a collateral contact. Billing for interventions performed by a mental health professional must warrant the need for the higher level of staff licensure. Professional interventions of a type which could be provided by a paraprofessional will require documentation of the reason it was needed. Contacts between individuals in the employment of RSPMI agencies or facilities are not a billable collateral intervention. 90887 U7 Collateral Intervention, Mental Health Professional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code 90887 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 90887 HA, UB SERVICE: Collateral Intervention, Mental Health Paraprofessional DEFINITION: A face-to-face contact by a mental health paraprofessional with caregivers, family members, other communitybased service providers or other participants on behalf of and with the expressed written consent of an identified beneficiary in order to obtain or share relevant information necessary to the enrolled beneficiary’s assessment, master treatment plan and/or rehabilitation. Services are to be congruent with the age, strengths, needed accommodation for any disability and cultural framework of the beneficiary and his/her family. The identified beneficiary does not have to be present for this service. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 4 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); Patient’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): Ages 21 and over; U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements: Date of service Names and relationship to the beneficiary of all persons involved Start and stop times of actual encounter with collateral contact Place of Service (When 99 is used, specific location and rationale for location must be included) Client diagnosis necessitating intervention Document how interventions used address goals and objectives from the master treatment plan Information gained from collateral contact and how it relates to master treatment plan objectives Impact of information received/given on the beneficiary’s treatment Section II-66 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Any changes indicated for the master treatment plan which must be documented and communicated to the supervising MHP for consideration Plan for next contact, if any Staff signature/credentials/date of signature NOTES and COMMENTS: Supervision by a Mental Health Professional must be documented in personnel files and addressed in accordance of agency’s policies, quality assurance procedures, personnel performance evaluations, reports of supervisors or other equivalent documented method of supervision. The collateral intervention must be identified on the master treatment plan as a medically necessary service. Medicaid WILL NOT pay for incidental or happenstance meetings with individuals. For example, a chance meeting with a beneficiary’s adult daughter at the corner store which results in a conversation regarding the well-being of the beneficiary may not be billed as a collateral contact. Contacts between individuals in the employment of RSPMI agencies or facilities are not a billable collateral intervention. H2011 HA, U6 SERVICE: Crisis Stabilization Intervention, Mental Health Professional DEFINITION: Scheduled face-to-face treatment activities provided to a beneficiary who has recently experienced a psychiatric or behavioral crisis that are expected to further stabilize, prevent deterioration and serve as an alternative to 24-hour inpatient care. Services are to be congruent with the age, strengths, needed accommodation for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 12 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 72 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop time of actual encounter with beneficiary Place of service (When 99 is used, specific location and rationale for location must be included) Diagnosis and pertinent interval history Brief mental status and observations Utilization of previously established psychiatric advance directive or crisis plan as pertinent to current situation, OR rationale for crisis intervention activities utilized Beneficiary’s response to intervention that includes current Section II-67 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition progress or regression and prognosis Any changes indicated for the master treatment plan, diagnosis or medication(s) Plan for next session, including any homework assignments Staff signature/credentials/date of signature(s) NOTES and COMMENTS: A psychiatric or behavioral crisis is defined as an acute situation in which an individual is experiencing a serious mental illness or emotional disturbance to the point that the beneficiary or others are at risk for imminent harm or in which to prevent significant deterioration of the beneficiary’s functioning. H2011 U2 Crisis Stabilization Intervention, Mental Health Professional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2011 with modifier “U2” to claim for services provided to beneficiaries ages 21 and over. H2011 U2, U7 Crisis Stabilization Intervention, Mental Health Professional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2011 with modifier “U2, U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 H2011 HA, U5 SERVICE: Crisis Stabilization Intervention, Mental Health Paraprofessional DEFINITION: Scheduled face-to-face treatment activities provided to a beneficiary who has recently experienced a psychiatric or behavioral crisis that are expected to further stabilize, prevent deterioration and serve as an alternative to 24-hour inpatient care. Services are to be congruent with the age, strengths, needed accommodation for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 12 YEARLY MAXIMUM OF UNITS THAT MAY BE BILLED without extension: 72 ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Start and stop time of actual encounter with beneficiary Place of service (When 99 is used, specific location and rationale for location must be included) Diagnosis and pertinent interval history Behavioral observations Section II-68 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Consult with MHP or physician regarding events that necessitated this service and the review of the outcome of the intervention Intervention used must coincide with the master treatment plan, psychiatric advance directive or crisis plan which must be documented and communicated to the supervising MHP Beneficiary’s response to intervention that includes current progress or regression Plan for next session, including any homework assignments Staff signature/credentials/date of signature(s) NOTES and COMMENTS: A psychiatric or behavioral crisis is defined as an acute situation in which an individual is experiencing a serious mental illness or emotional disturbance to the point that the beneficiary or others are at risk for imminent harm or in which to prevent significant deterioration of the beneficiary’s functioning. Supervision by a Mental Health Professional must be documented and addressed in personnel files in accordance with the agency’s policies, quality assurance procedures, personnel performance evaluations, reports of supervisors or other equivalent documented method of supervision. H2011 U1 Crisis Stabilization Intervention, Mental Health Paraprofessional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2011 with modifier “U1” to claim for services provided to beneficiaries ages 21 and over. H2015 HA, U5 SERVICE: Intervention, Mental Health Professional (formerly OnSite and Off-Site Interventions, MHP) DEFINITION: Face-to-face medically necessary treatment activities provided to a beneficiary consisting of specific therapeutic interventions as prescribed on the master treatment plan to re-direct a beneficiary from a psychiatric or behavioral regression or to improve the beneficiary’s progress toward specific goal(s) and outcomes. These activities may be either scheduled or unscheduled as the goal warrants. Services are to be congruent with the age, strengths, necessary accommodations for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 8 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Start and stop times of actual encounter with beneficiary Date of service Section II-69 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Place of service, (When 99 is used, specific location and rationale for location must be included) Client diagnosis necessitating intervention Brief mental status and observations Document how interventions used address goals and objectives from the master treatment plan Beneficiary’s response to intervention that includes current progress or regression and prognosis Any changes indicated for the master treatment plan, diagnosis or medication(s) Plan for next intervention, including any homework assignments Staff signature/credentials/date of signature(s) NOTES and COMMENTS: Interventions of a type that could be performed by a paraprofessional may not be billed at a mental health professional rate unless the medical necessity for higher level staff is clearly documented. H2015 U6 Intervention, Mental Health Professional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2015 with modifier “U6” to claim for services provided to beneficiaries ages 21 and over. H2015 U7 Intervention, Mental Health Professional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2015 with modifier “U7” to claim for services provided via telemedicine only. NOTE: Telemedicine POS 99 H2015 HA, U1 SERVICE: Intervention, Mental Health Paraprofessional (formerly On-Site and Off-Site Intervention, Mental Health Paraprofessional) DEFINITION: Face-to-face, medically necessary treatment activities provided to a beneficiary consisting of specific therapeutic interventions prescribed on the master treatment plan, which are expected to accomplish a specific goal or objective listed on the master treatment plan. These activities may be either scheduled or unscheduled as the goal or objective warrants. Services are to be congruent with the age, strengths, necessary accommodations for any disability and cultural framework of the beneficiary and his/her family. DAILY MAXIMUM OF UNITS THAT MAY BE BILLED: 8 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); Beneficiary’s Home (12); School (03); Homeless Shelter (04); Assisted Living Facility (13); Group Home (14); Other Locations (99) AGE GROUP(S): U21 DOCUMENTATION REQUIREMENTS (See Section 226.200 for Section II-70 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition additional requirements): Date of service Start and stop times of actual encounter with beneficiary Place of service (When 99 is used, specific location and rationale for location must be included) Client diagnosis necessitating intervention Document how interventions used address goals and objectives from the master treatment plan Beneficiary’s response to intervention that includes current progress or regression and prognosis Plan for next intervention, including any homework assignments Staff signature/credentials/date of signature(s) NOTES and COMMENTS: Billing for this service does not include time spent transporting the beneficiary to a required service, nor does it include time spent waiting while a beneficiary attends a scheduled or unscheduled appointment. Supervision by a Mental Health Professional must be documented and addressed in personnel files in accordance with the agency’s policies, quality assurance procedures, personnel performance evaluations, reports of supervisors or other equivalent documented method of supervision. H2015 U2 Intervention, Mental Health Paraprofessional Apply the above definition and requirements. ADDITIONAL INFORMATION: Use code H2015 with modifier “U2” to claim for services provided to beneficiaries ages 21 and over. H2017 HA, U1 SERVICE: Rehabilitative Day Service for Persons under Age 18 DEFINITION: An array of face-to-face rehabilitative day activities providing a preplanned and structured group program for identified beneficiaries that improve emotional and behavioral symptoms of youth diagnosed with childhood disorders, as distinguished from the symptom stabilization function of acute day treatment. These rehabilitative day activities are person- and family-centered, ageappropriate, recovery based, culturally competent, must reasonably accommodate disability and must have measurable outcomes. These activities are designed to assist the beneficiary with compensating for or eliminating functional deficits and interpersonal and/or environmental barriers associated with their mental illness. The intent of these services is to enhance a youth’s functioning in the home, school and community with the least amount of ongoing professional intervention. Skills addressed may include: emotional skills, such as coping with stress, anxiety or anger; behavioral skills, such as positive peer interactions, appropriate social/family interactions and managing overt expression of symptoms like impulsivity and anger; daily living and self-care skills, such as personal care and hygiene and daily structure/use of time; cognitive skills, such as problem solving, developing a positive self-esteem and reframing, money management, community integration and understanding illness, symptoms and the proper use of medications and any similar skills required to implement Section II-71 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition a beneficiary’s master treatment plan. DAILY MAXIMUM UNITS THAT MAY BE BILLED: 16 for ages 0-17 WEEKLY MAXIMUM OF UNITS THAT MAY BE BILLED: 80 for ages 0-17 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); School (03); Assisted Living Facility (13); Group Home (14); Other Locations (99) (churches, community centers, space donated solely for clinical services and appropriate community locations tied to the beneficiary’s treatment plan) MAXIMUM PARAPROFESSIONAL STAFF to CLIENT RATIOS: 1:10 ratio maximum with the provision that client ratio must be reduced when necessary to accommodate significant issues related to acuity, developmental status and clinical needs. AGE GROUP(S): U18 DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Start and stop times of actual program participation by beneficiary Date of service Place of service Client diagnosis necessitating rehabilitative day activities Behavioral observations Document how rehabilitative day activities used address goals and objectives from the master treatment plan Beneficiary’s participation and response to the rehabilitative day activities Staff signature/credentials Supervising staff signature/credentials/date of signature(s) A weekly summary, signed by a Mental Health Professional (the supervising MHP, if applicable), describing rehabilitative day activities provided and the beneficiary’s progress or lack of progress in achieving the treatment goal(s) and established outcomes to be accomplished NOTES and COMMENTS: Providers may bill for services only at times during which beneficiaries participate in program activities. Providers are expected to sign beneficiaries in and out of the program to provide medically necessary treatment therapies. However, in order to be claimed separately, these therapies must be identified on the master treatment plan and serve a treatment purpose which cannot be accomplished within the day treatment setting. H2017 — Rehabilitative Day Service for Persons Ages 18-20 Apply the above definition and requirements (except Staff to Client Ratios, which are outlined below). Section II-72 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition ADDITIONAL INFORMATION: Use code H2017 with no modifier to claim for services provided to beneficiaries for ages 18-20. DAILY MAXIMUM UNITS THAT MAY BE BILLED: 24 WEEKLY MAXIMUM OF UNITS THAT MAY BE BILLED: 120 MAXIMUM PARAPROFESSIONAL STAFF to CLIENT RATIOS: 1:15 ratio maximum with the provision that client ratio must be reduced when necessary to accommodate significant issues related to acuity, developmental status and clinical needs. H2017 — SERVICE: Adult Rehabilitative Day Service DEFINITION: An array of face-to-face rehabilitative day activities providing a preplanned and structured group program for identified beneficiaries that aimed at long-term recovery and maximization of self-sufficiency, as distinguished from the symptom stabilization function of acute day treatment. These rehabilitative day activities are person- and family-centered, recovery-based, culturally competent, provide needed accommodation for any disability and must have measurable outcomes. These activities assist the beneficiary with compensating for or eliminating functional deficits and interpersonal and/or environmental barriers associated with their chronic mental illness. The intent of these services is to restore the fullest possible integration of the beneficiary as an active and productive member of his/her family, social and work community and/or culture with the least amount of ongoing professional intervention. Skills addressed may include: emotional skills, such as coping with stress, anxiety or anger; behavioral skills, such as proper use of medications, appropriate social interactions and managing overt expression of symptoms like delusions or hallucinations; daily living and self-care skills, such as personal care and hygiene, money management and daily structure/use of time; cognitive skills, such as problem solving, understanding illness and symptoms and reframing; community integration skills and any similar skills required to implement a beneficiary’s master treatment plan. DAILY MAXIMUM UNITS THAT MAY BE BILLED: 24 WEEKLY MAXIMUM OF UNITS THAT MAY BE BILLED: 120 PRIOR AUTHORIZATION REQUIRED ALLOWABLE PLACES OF SERVICE: Office (11); Assisted Living Facility (13); Group Home (14); Other Locations (99) (churches, community centers, space donated solely for clinical services and appropriate community locations tied to the beneficiary’s treatment plan) MAXIMUM PARAPROFESSIONAL STAFF to CLIENT RATIOS: 1:15 ratio maximum with the provision that client ratio must be reduced when necessary to accommodate significant issues related to acuity, developmental status and clinical needs. AGE GROUP(S): Ages 21 and over DOCUMENTATION REQUIREMENTS (See Section 226.200 for additional requirements): Date of service Section II-73 Rehabilitative Services for Persons with Mental Illness National Code Required Modifier Section II Definition Start and stop times of actual program participation by beneficiary Place of service Client diagnosis necessitating rehabilitative day activities Behavioral observations Document how rehabilitative day activities used address goals and objectives from the master treatment plan Beneficiary’s participation and response to the rehabilitative day activities Staff signature/credentials Supervising staff signature/credentials/date of signature(s) A weekly summary, signed by a Mental Health Professional (the supervising MHP, if applicable), describing rehabilitative day activities provided and the beneficiary’s progress or lack of progress in achieving the treatment goal(s) and established outcomes to be accomplished through participation in rehabilitative day service. NOTES and COMMENTS: Rehabilitative Day services do NOT include vocational services and training, academic education, personal care or home health services, and purely recreational activities and may NOT be used to supplant services which may be obtained or are required to be provided by other means. Providers may bill for services only at times during which beneficiaries participate in program activities. Providers are expected to sign beneficiaries in and out of the program to provide medically necessary treatment therapies. However, in order to be claimed separately, these therapies must be identified on the master treatment plan and serve a treatment purpose which cannot be accomplished within the day treatment setting. 252.130 7-1-07 Inpatient Hospital Procedure Codes RSPMI providers may be reimbursed for the following visits made to patients of acute care inpatient hospitals by board-certified or board eligible psychiatrists. 99218 99219 99220 99221 99222 99223 99231 99232 99233 99234 99235 99236 99238 99251 99252 99253 99254 99255 252.140 Telemedicine RSPMI Services Billing Information 9-1-13 The mental health professional may provide certain treatment services from a remote site to the Medicaid-eligible beneficiary who is located in a mental health clinic setting. See Section 252.410 for billing instructions. Section II-74 Rehabilitative Services for Persons with Mental Illness Section II The following services may be provided via telemedicine by a mental health professional to Medicaid-eligible beneficiaries under age 21 and Medicaid-eligible beneficiaries age 21 and over; bill with POS 99: National Code Required Modifier Service Title 90792 U7 Psychiatric Diagnostic Assessment – Initial 90792 U7, U1 Psychiatric Diagnostic Assessment – Continuing Care 99212 HA, UB Pharmacologic Management by a Physician 99212 UB 99213 HA, UB 99213 UB 99214 HA, UB 99214 UB The following services may be provided via telemedicine by a mental health professional to Medicaid-eligible beneficiaries age 21 and over; bill with POS 99: National Code Required Modifier Service Title 90791 U7 Mental Health Evaluation/Diagnosis 90887 U3, U7 Interpretation of Diagnosis H0004 U7 Individual Psychotherapy 90846 U7 Marital/Family Psychotherapy – Beneficiary is not present 90847 U7 Marital/Family Psychotherapy – Beneficiary is present H2011 U7 Crisis Intervention 90792 U7, U1 Psychiatric Diagnostic Assessment – Continuing Care H2011 U2, U7 Crisis Stabilization Intervention, Mental Health Professional H2015 U7 Intervention, Mental Health Professional 99212 HA, UB Pharmacologic Management by a Physician 99212 UB 99213 HA, UB 99213 UB 99214 HA, UB 99214 UB 90887 U7 Collateral Intervention, Mental Health Professional Section II-75 Rehabilitative Services for Persons with Mental Illness 252.150 Section II Services Available to Residents of Long Term Care Facilities Billing Information 9-1-13 The following RSPMI procedure codes are payable to an RSPMI provider for services provided to residents of nursing homes who are Medicaid eligible when prescribed according to policy guidelines detailed in this manual: National Code Required Modifier Service Title 90791 HA, U1 Mental Health Evaluation/Diagnosis 90885 HA, U2 Master Treatment Plan 90885 HA Periodic Review of Master Treatment Plan 90885 HA, U1 Periodic Review of Master Treatment Plan 90887 U2 Interpretation of Diagnosis H0004 — Individual Psychotherapy H2011 U7 Crisis Intervention Services provided to nursing home residents may be provided on or off site from the RSPMI provider. The services may be provided in the long-term care (LTC) facility, if necessary. 252.200 10-4-09 Place of Service Codes Electronic and paper claims now require the same national place of service codes. Place of Service POS Codes Outpatient Hospital 22 Office (RSPMI Facility Service Site) 11 Patient’s Home 12 Nursing Facility 32 Skilled Nursing Facility 31 School (Including Licensed Child Care Facility) 03 Homeless Shelter 04 Assisted Living Facility (Including Residential Care Facility) 13 Group Home 14 ICF/IID 54 Other Locations 99 RSPMI Clinic (Telemedicine) 99 Emergency Services in ER 23 Section II-76 Rehabilitative Services for Persons with Mental Illness 252.300 Section II 7-1-07 Billing Instructions - Paper Only Hewlett Packard Enterprise offers providers several options for electronic billing. Therefore, claims submitted on paper are paid once a month. The only claims exempt from this process are those that require attachments or manual pricing. To bill for RSPMI services, use the CMS-1500 form The numbered items correspond to numbered fields on the claim form. View a CMS-1500 sample form. When completing the CMS-1500, accuracy, completeness and clarity are important. Claims cannot be processed if applicable information is not supplied or is illegible. Claims should be typed whenever possible. Completed claim forms should be forwarded to Hewlett Packard Enterprise. View or print Hewlett Packard Enterprise Claims contact information. NOTE: A provider rendering services without verifying eligibility for each date of service does so at the risk of not being reimbursed for the services. 252.310 Completion of the CMS-1500 Claim Form Field Name and Number Instructions for Completion 1. Not required. (type of coverage) 1a. INSURED’S I.D. NUMBER (For Program in Item 1) 12-15-14 Beneficiary’s or participant’s 10-digit Medicaid or ARKids First-A or ARKids First-B identification number. 2. PATIENT’S NAME (Last Name, First Name, Middle Initial) Beneficiary’s or participant’s last name and first name. 3. PATIENT’S BIRTH DATE Beneficiary’s or participant’s date of birth as given on the individual’s Medicaid or ARKids First-A or ARKids First-B identification card. Format: MM/DD/YY. SEX Check M for male or F for female. 4. INSURED’S NAME (Last Name, First Name, Middle Initial) Required if insurance affects this claim. Insured’s last name, first name, and middle initial. 5. PATIENT’S ADDRESS (No., Street) Optional. Beneficiary’s or participant’s complete mailing address (street address or post office box). CITY Name of the city in which the beneficiary or participant resides. STATE Two-letter postal code for the state in which the beneficiary or participant resides. ZIP CODE Five-digit zip code; nine digits for post office box. TELEPHONE (Include Area Code) The beneficiary’s or participant’s telephone number or the number of a reliable message/contact/ emergency telephone 6. PATIENT RELATIONSHIP TO INSURED If insurance affects this claim, check the box indicating the patient’s relationship to the insured. 7. INSURED’S ADDRESS (No., Street) Required if insured’s address is different from the patient’s address. Section II-77 Rehabilitative Services for Persons with Mental Illness Field Name and Number Section II Instructions for Completion CITY STATE ZIP CODE TELEPHONE (Include Area Code) 8. RESERVED Reserved for NUCC use. 9. OTHER INSURED’S NAME (Last name, First Name, Middle Initial) If patient has other insurance coverage as indicated in Field 11d, the other insured’s last name, first name, and middle initial. a. OTHER INSURED’S POLICY OR GROUP NUMBER Policy and/or group number of the insured individual. b. RESERVED Reserved for NUCC use. SEX Not required. c. RESERVED Reserved for NUCC use. d. INSURANCE PLAN NAME OR PROGRAM NAME Name of the insurance company. 10. IS PATIENT’S CONDITION RELATED TO: a. EMPLOYMENT? (Current or Previous) Check YES or NO. b. AUTO ACCIDENT? Required when an auto accident is related to the services. Check YES or NO. PLACE (State) If 10b is YES, the two-letter postal abbreviation for the state in which the automobile accident took place. c. OTHER ACCIDENT? Required when an accident other than automobile is related to the services. Check YES or NO. d. CLAIM CODES The “Claim Codes” identify additional information about the beneficiary’s condition or the claim. When applicable, use the Claim Code to report appropriate claim codes as designated by the NUCC. When required to provide the subset of Condition Codes, enter the condition code in this field. The subset of approved Condition Codes is found at www.nucc.org under Code Sets. 11. INSURED’S POLICY GROUP OR FECA NUMBER a. b. Not required when Medicaid is the only payer. INSURED’S DATE OF BIRTH Not required. SEX Not required. OTHER CLAIM ID NUMBER Not required. Section II-78 Rehabilitative Services for Persons with Mental Illness Field Name and Number Section II Instructions for Completion c. INSURANCE PLAN NAME OR PROGRAM NAME Not required. d. IS THERE ANOTHER HEALTH BENEFIT PLAN? When private or other insurance may or will cover any of the services, check YES and complete items 9, 9a and 9d. Only one box can be marked. 12. PATIENT’S OR AUTHORIZED PERSON’S SIGNATURE Enter “Signature on File,” “SOF” or legal signature. 13. INSURED’S OR AUTHORIZED PERSON’S SIGNATURE Enter “Signature on File,” “SOF” or legal signature. 14. DATE OF CURRENT: Required when services furnished are related to an accident, whether the accident is recent or in the past. Date of the accident. ILLNESS (First symptom) OR INJURY (Accident) OR PREGNANCY (LMP) Enter the qualifier to the right of the vertical dotted line. Use Qualifier 431 Onset of Current Symptoms or Illness; 484 Last Menstrual Period. 15. OTHER DATE Enter another date related to the beneficiary’s condition or treatment. Enter the qualifier between the left-hand set of vertical, dotted lines. The “Other Date” identifies additional date information about the beneficiary’s condition or treatment. Use qualifiers: 454 Initial Treatment 304 Latest Visit or Consultation 453 Acute Manifestation of a Chronic Condition 439 Accident 455 Last X-Ray 471 Prescription 090 Report Start (Assumed Care Date) 091 Report End (Relinquished Care Date) 444 First Visit or Consultation 16. DATES PATIENT UNABLE TO WORK IN CURRENT OCCUPATION Not required. 17. NAME OF REFERRING PROVIDER OR OTHER SOURCE Primary Care Physician (PCP) referral is required for RSPMI services for individuals under age 21. If services are the result of a Child Health Services (EPSDT) screening/ referral, enter the referral source, including name and title. 17a. (blank) The 9-digit Arkansas Medicaid provider ID number of the referring physician. 17b. NPI Not required. Section II-79 Rehabilitative Services for Persons with Mental Illness Section II Field Name and Number Instructions for Completion 18. HOSPITALIZATION DATES RELATED TO CURRENT SERVICES When the serving/billing provider’s services charged on this claim are related to a beneficiary’s or participant’s inpatient hospitalization, enter the individual’s admission and discharge dates. Format: MM/DD/YY. 19. Identifies additional information about the beneficiary’s condition or the claim. Enter the appropriate qualifiers describing the identifier. See www.nucc.org for qualifiers. ADDITIONAL CLAIM INFORMATION 20. OUTSIDE LAB? $ CHARGES 21. DIAGNOSIS OR NATURE OF ILLNESS OR INJURY Not required. Not required. Enter the applicable ICD indicator to identify which version of ICD codes is being reported. Use “9” for ICD-9-CM. Use “0” for ICD-10-CM. Enter the indicator between the vertical, dotted lines in the upper right-hand portion of the field. Diagnosis code for the primary medical condition for which services are being billed. Use the appropriate International Classification of Diseases (ICD). List no more than 12 diagnosis codes. Relate lines A-L to the lines of service in 24E by the letter of the line. Use the highest level of specificity. 22. RESUBMISSION CODE ORIGINAL REF. NO. Reserved for future use. Any data or other information listed in this field does not/will not adjust, void or otherwise modify any previous payment or denial of a claim. Claim payment adjustments, voids, and refunds must follow previously established processes in policy. 23. PRIOR AUTHORIZATION NUMBER The prior authorization or benefit extension control number if applicable. 24A. The “from” and “to” dates of service for each billed service. Format: MM/DD/YY. DATE(S) OF SERVICE 1. On a single claim detail (one charge on one line), bill only for services provided within a single calendar month. 2. Providers may bill on the same claim detail for two or more sequential dates of service within the same calendar month when the provider furnished equal amounts of the service on each day of the date sequence. B. PLACE OF SERVICE Two-digit national standard place of service code. See Section 252.200 for codes. C. EMG Enter “Y” for “Yes” or leave blank if “No.” EMG identifies if the service was an emergency. Section II-80 Rehabilitative Services for Persons with Mental Illness Field Name and Number D. Section II Instructions for Completion PROCEDURES, SERVICES, OR SUPPLIES CPT/HCPCS Enter the correct CPT or HCPCS procedure codes from Sections 252.100 through 252.150. MODIFIER Use applicable modifier. E. DIAGNOSIS POINTER Enter the diagnosis code reference letter (pointer) as shown in Item Number 21 to relate to the date of service and the procedures performed to the primary diagnosis. When multiple services are performed, the primary reference letter for each service should be listed first; other applicable services should follow. The reference letter(s) should be A-L or multiple letters as applicable. The “Diagnosis Pointer” is the line letter from Item Number 21 that relates to the reason the service(s) was performed. F. $ CHARGES The full charge for the service(s) totaled in the detail. This charge must be the usual charge to any client, patient, or other beneficiary of the provider’s services. G. DAYS OR UNITS The units (in whole numbers) of service(s) provided during the period indicated in Field 24A of the detail. . H. EPSDT/Family Plan Enter E if the services resulted from a Child Health Services (EPSDT) screening/referral. I. ID QUAL Not required. J. RENDERING PROVIDER ID # The 9-digit Arkansas Medicaid provider ID number of the individual who furnished the services billed for in the detail. NPI Not required. 25. FEDERAL TAX I.D. NUMBER Not required. This information is carried in the provider’s Medicaid file. If it changes, please contact Provider Enrollment. 26. PATIENT’S ACCOUNT NO. Optional entry that may be used for accounting purposes; use up to 16 numeric or alphabetic characters. This number appears on the Remittance Advice as “MRN.” 27. ACCEPT ASSIGNMENT? Not required. Assignment is automatically accepted by the provider when billing Medicaid. 28. TOTAL CHARGE Total of Column 24F—the sum all charges on the claim. 29. AMOUNT PAID Enter the total of payments previously received on this claim. Do not include amounts previously paid by Medicaid. Do not include in this total the automatically deducted Medicaid or ARKids First-B co-payments. 30. RESERVED Reserved for NUCC use. Section II-81 Rehabilitative Services for Persons with Mental Illness Section II Field Name and Number Instructions for Completion 31. SIGNATURE OF PHYSICIAN OR SUPPLIER INCLUDING DEGREES OR CREDENTIALS The provider or designated authorized individual must sign and date the claim certifying that the services were personally rendered by the provider or under the provider’s direction. “Provider’s signature” is defined as the provider’s actual signature, a rubber stamp of the provider’s signature, an automated signature, a typewritten signature, or the signature of an individual authorized by the provider rendering the service. The name of a clinic or group is not acceptable. 32. SERVICE FACILITY LOCATION INFORMATION Enter the name and street, city, state, and zip code of the facility where services were performed. a. (blank) Not required. b. Service Site Medicaid ID number Enter the 9-digit Arkansas Medicaid provider ID number of the service site. 33. BILLING PROVIDER INFO & PH # Billing provider’s name and complete address. Telephone number is requested but not required. a. (blank) Not required. b. (blank) Enter the 9-digit Arkansas Medicaid provider ID number of the billing provider. 252.400 Special Billing Procedures 252.410 RSPMI Billing Instructions 7-1-07 RSPMI Medicaid providers who provide covered telemedicine services must comply with the definitions and coding requirements outlined below when billing Medicaid. 1. Telemedicine transactions involve interaction between a mental health professional and a beneficiary who are in different locations. The beneficiary must be in a mental health clinic setting. Telemedicine Site Definitions 2. Local Site: The local site is the patient’s location. Remote Site: The remote site is the location of the mental health professional performing a telemedicine service for the beneficiary at the local site. The place of service code is determined by the patient’s location (the local site). The remote site is never the place of service. Telemedicine Place of Service Codes Paper Claims Code = H, Electronic Claims Code = 99 RSPMI Clinic (Telemedicine) 252.420 Non-Covered Diagnosis Codes 10-1-15 RSPMI services are not covered by Arkansas Medicaid for an individual of any age whose primary diagnosis is substance abuse. A claim filed for any RSPMI service will be denied if the primary diagnosis code is one of the following. (View ICD codes.) Section II-82 Rehabilitative Services for Persons with Mental Illness Section II For an RSPMI provider delivering an RSPMI service, the primary diagnosis is the DSM-IV mental health disorder that is the primary focus of the mental health treatment service being delivered. For persons being treated by an RSPMI provider for a mental health disorder who also have a co-occurring substance use disorder(s), this (these) substance use disorder(s) is (are) listed as a secondary diagnosis. Treatment plans should clearly reflect any services that may be needed to address the co-occurring substance use problems, whether offered by the RSPMI provider or via a referral to another provider. RSPMI providers that are also substance abuse treatment providers may also provide substance abuse treatment services to their mental health clients. These substance abuse treatment services are not billable as an RSPMI service. In the provision of RSPMI mental health services, the substance use disorder is appropriately focused on with the client in terms of its impact on and relationship to the primary mental health disorder. All RSPMI services must be focused toward and address the mental health needs of the client. Substance use issues should be addressed and documented within the context of the impact of the substance use disorder on the mental health disorder that is the focus of the RSPMI service being delivered. 252.430 Daily Service Billing Exclusions 9-1-13 RSPMI providers may not bill for the following services together on the same date of service: National Codes and Modifiers Service Titles 90885 – HA, U2 AND 90885 – HA or 90885 – HA, U1 Master treatment plan H2017 – -HA, U1 AND H2017 Adult Rehabilitative Day Service AND U21 Rehabilitative Day Service 90791 – HA, U1 Mental Health Evaluation/Diagnosis 90791 – U7 AND 90885 – HA AND 90885 – HA, U1 Periodic Review of Master treatment plan AND Periodic Review of Master treatment plan Section II-83 Rehabilitative Services for Persons with Mental Illness National Codes and Modifiers Section II Service Titles ONLY 1 OF THE BELOW CODES CAN BE BILLED PER DAY 99212 – HA, UB Pharmacologic Management by Physician 99212 – UB 99213 – HA, UB 99213 – UB 99214 – HA, UB 99214 – UB OR OR 99212 – HA, SA Pharmacologic Management by Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner 99212 – SA 99213 – HA, SA 99213 – SA 99214 – HA, SA 99214 – SA OR H0034 – HA, HQ OR Group Outpatient – Pharmacologic Management by Physician H2012 – HA Therapeutic Day/Acute Day H2012 – UA AND H2017 AND Adult Rehabilitative Day Service H2012 – HA Therapeutic Day/Acute Day H2012 – UA AND H2017 – HA, U1 AND U21 Rehabilitative Day Service 90792 – HA, U1 Psychiatric Diagnostic Assessment – Initial 90792 – U7 AND 90792 – HA, U2 AND 90792 – U7, U1 Psychiatric Diagnostic Assessment – Continuing Care AND Any Codes Listed Below 99201 – HA,UB; 99202 – HA, UB; 99203 – HA, UB; 99204 – HA, UB; 99211 – HA, UB; 99212 – HA, UB; Physical Examination Section II-84 Rehabilitative Services for Persons with Mental Illness National Codes and Modifiers 99213 – HA, UB; 99214 – HA,UB; 99201 – HA,SA; 99202 – HA, SA; 99203 – HA, SA; 99204 – HA, SA Section II Service Titles 99211 – HA, SA 99212 – HA, UB Pharmacologic Management by Physician 99212 – UB 99213 – HA, UB 99213 – UB 99214 – HA, UB 99214 – UB 99212 – HA, SA 99212 – SA Pharmacologic Management by Psychiatric Mental Health Clinical Nurse Specialist or Psychiatric Mental Health Advanced Nurse Practitioner 99213 – HA, SA 99213 – SA 99214 – HA, SA 99214 – SA H0034 Group Outpatient – Pharmacologic Management by Physician Section II-85