A guidance note on designing Cash Transfer Programmes to achieve Child Protection Outcomes in Emergencies Objectives and purpose of this Guidance Note This guidance note will help Child Protection managers working in emergency settings to establish whether or not Cash Transfer Programmes would be a useful tool for them to use as part of their Child Protection in Emergencies Response. It will also indicate where you can find key resources, tools and support that will help you start using cash transfer programming as an element of your response. This guidance note highlights specific and additional areas of work for the use of Cash Transfer Programming to enable Child Protection in emergency contexts. It seeks not to repeat the detailed material which exists elsewhere on how to plan, set up manage and run a Cash Transfer Programme and thus it is not a stand-alone tool on how to set-up a Cash Transfer Programme. It must be read in conjunction with other guidance on Cash Transfer Programming. It is essential that CP staff using this guidance adhere to the “Child safeguarding in cash transfer programming” checklist as this highlight key areas of risk for children in CTP and how to prevent those risks. Definitions used in this Guidance Note This guidance note uses the following definitions: Cash transfers are sums of money provided to beneficiaries (individuals or households) by government or non-government agencies. This may be either as emergency relief intended to meet their basic needs for food, non-food items or services or to buy assets essential for the recovery of livelihoods. Cash Transfer Programmes (CTP) are the use of cash or vouchers as a means of enabling households to have access to their basic needs for food and non-food items or services, or to buy assets essential for recovery. CTP includes cash grants, cash for work and vouchers.1 A Child is any individual under the age of 18, irrespective of local cultural or country legal definitions of when a child reaches adulthood. Child Protection (CP) in Emergencies is the prevention of and response to abuse, neglect, exploitation of and violence against children in emergencies. Where an emergency is defined as ‘a situation where lives, physical and mental wellbeing, or development opportunities for children are threatened as a result of armed conflict, disaster or the breakdown of social or legal order, and where local capacity to cope is exceeded or inadequate.’2 Child Safeguarding: All agencies working with children, young people and their families taking all reasonable measures to ensure that the risks of harm to children's welfare are minimised. Where there are concerns about children and young people's welfare, all agencies taking appropriate actions to address those concerns, working to agreed local policies and procedures in full partnership with other local agencies.3 Child Labour is the term “child labour” is often defined as work that deprives children of their childhood, their potential and their dignity, and that is harmful to physical and mental development. It refers to work that: o Is mentally, physically, socially or morally dangerous and harmful to children; and o Interferes with their schooling by: 1 Definition from Save the Children Draft Cash Transfer programming Emergency Standard Operating Procedures, “Annex 11: Glossary”, August 2011 2 http://resourcecentre.savethechildren.se/cpi/march-newsletter/minimum-standards-cpie/child-protectionworking-group-aims-set-minimum-standard 3 http://www.charitycommission.gov.uk/charity_requirements_guidance/charity_governance/managing_risk/protecti on.aspx Page 1 of 15 December2011 o o o Depriving them of the opportunity to attend school; Obliging them to leave school prematurely; or Requiring them to attempt to combine school attendance with excessively long and heavy work. Legend of the symbols used in this Guidance Note Throughout this note we will use the following symbols to indicate the Actions you should take, the resources available, the people to contact or the websites where more information is available. Symbol Meaning Action Resource tools Resource people www Websites Questions to ask yourself We will now look at each stage of the programme cycle in turn identifying additional steps and ways in which you need to adapt the standard Cash Transfer Programming processes in order to take into account the fact that you are programming to achieve Child Protection outcomes. Assessment and Early Response Identifying the Needs Carry out a CP Rapid Needs Assessment: Before you start including Cash Transfer Programming in your child protection in emergencies response carry out a CP rapid needs assessment. Include questions on traditional coping methods after emergencies or economic shocks. Once you have the needs assessment results, ask yourself if the CP problems observed are caused by a lack of food, non-food items or services. If so, then CTP maybe able to help address the concerns. Use the latest version of the Child Protection Working Group’s Child Protection in Emergencies Rapid Assessment Tool as this includes questions on sexual exploitation, child labour and children on the move www The “Child Protection Rapid Assessment: Short Guide”is available at: http://www.google.co.uk/url?sa=t&rct=j&q=child%20protection%20rapid%20asses sment%20%09%20%09%20a%20short%20guide&source=web&cd=1&ved=0CB0 QFjAA&url=http%3A%2F%2Fchildprotection.wikischolars.columbia.edu%2Ffile% 2Fview%2FDraft%2BChild%2BProtection%2BRapid%2BAssessment%2BToolkit. docx&ei=d5nbTo4NIe_8wOfrpzODQ&usg=AFQjCNEhJb_0TOh1mNyIuEMKV9csvLAKjg www The annexes to the Guide are at: http://www.google.co.uk/url?sa=t&rct=j&q=child%20protection%20rapid%20asses sment%20%09%20%09%20a%20short%20guide&source=web&cd=2&ved=0CC Page 2 of 15 December2011 QQFjAB&url=http%3A%2F%2Fchildprotection.wikischolars.columbia.edu%2Ffile %2Fview%2FAnnexes%2Bto%2BUNICEF%2BChild%2BProtection%2BToolkit.pd f&ei=uJjbTpucHsSC8gP81cmDCA&usg=AFQjCNHvdGaK3h1ljsJRMpfzQ6g88t8c 3Q Review secondary data Review existing baseline data on social and gender power relations, religion, culture and kinship structures as this can help you understand the cultural norms, and identify negative coping mechanisms previously employed when there are emergencies and shocks. It can also help to inform decisions you will make on selection of beneficiaries (for example to identify who is most vulnerable, and if working with one particular group may put them at risk) and help develop a method for distributing money (for example if it is culturally inappropriate for women to handle money, maybe vouchers are better, cash-for-work options can be influenced by what work is considered suitable for which gender). Check the countries labour laws and information on working children. www See the country-specific “Child labour data country briefs” on the International Programme on the Elimination of Child Labour (IPEC) website for details on existing national legislation: http://www.ilo.org/ipec/Regionsandcountries/lang--en/index.htm Ask yourself why you want to use Cash Transfer Programming for a Child Protection in Emergencies Programme The decision to use Cash Transfer Programming as a tool should be based on a clear problem that CTP can address. Remember that CTP meets basic needs for food, non-food items or services or enables beneficiaries to buy assets essential for the recovery of livelihoods. Understanding Cash Transfer Programming If after analysis of your needs assessment data you feel the Child Protection problems identified in this emergency are as a result of lack of resources or inability to access services due to financial constraints then consider using CTP as a tool in your response plan. The steps to follow to be able to implement a CTP programme are outlined in a variety of guidance materials, on-line resources and training. Get yourself informed on what Cash Transfer Programming is and how to implement CTP There is very detailed and extensive information on each step of the process of setting up a Cash Transfer Programme outlined in “Cash Transfer Programming in Emergencies” by Paul Harvey and Sarah Bailey (Good Practice Review 11, June 2011, Humanitarian Practice Network) available at: http://www.cashlearning.org/resources/library/1-good-practice-review-11cash-transfer-programming-in-emergencies The Cash Learning Partnership (CaLP) website also has a list of key tools at: http://www.cashlearning.org/resources/tools Save the Children has an Emergency Standard Operating Procedure (ESOP) which covers all the operational aspects of CTP, taking you step by step through the process from preparedness, assessment, planning, implementation to monitoring and evaluation Given historically many CTP have been part of livelihoods programming, ask for support from staff within your organisation in the Livelihoods, or Food Security Livelihoods (FSL) Team. If there are no FSL staff in your country programme, Page 3 of 15 December2011 contact your Head Office If your country agency’s country programme and Head Office do not have FSL staff, if the Cluster Approach is set up, get in touch with the Livelihoods working group in the country in which you are working. Livelihoods working groups typically sit under the Early Recovery Cluster. Request a support visit from a livelihoods consultant or staff in your organisation to ensure quality design and set-up of your programme as well as initial training for all staff. Getting it right in the initial stages is crucial, it determines the ability to meet your objectives and thus influences the success of your whole programme. www Introduction to Cash Transfer Programming. A free online, two-hour course is available at the International Federation of the Red Cross Learning Platform. It is free to register to use the site. http://www.ifrc.org/learning Get training for you and your team If you can, take part in some more in-depth training. Get in touch with the Cash Learning Partnership (CaLP) who can advise on the trainings currently available training@cashlearning.org. It is even better if you can get some in-country or external expert to provide training for you and the team who will implement the cash transfer programmes. Market assessment Carry out the market assessment according to the guidance given in CTP tools mentioned above Identifying Cash Transfer Programming Options Identify and assess the CTP modalities you will use within your Child Protection in Emergencies programme by consulting with children Ask children for their inputs on their needs to help you determine programme design (e.g. asking them about their needs can help determine cash grant amounts, asking about the child population so you can identify hidden vulnerable groups) this will help avoid potential Child Protection problems. It may also increase benefits for children who are a particularly vulnerable group. If children are to be the direct beneficiaries of your CTP ensure they are conditional, either as conditional grants, vouchers or cash-for-work. Generally it is recommended that there are conditions attached to transfers for children and that the CT programme is linked with social work style interventions, so that regular monitoring of the child’s progress against wellbeing indicators takes place Identify & assess delivery mechanisms Explore children’s views on the different delivery mechanisms commonly used: Direct cash distribution, Post office, Transfer companies (including smart cards), Bank accounts and Mobile phone providers. Explore how accessible each of these options is to children and how comfortable they feel in using services of these kinds. Do they feel there are any risks involved with any of these mechanisms? (Link with next action point) Break down cash transfers into smaller amounts. Children are among the most vulnerable, if it is known in the community that children have been given large sums of money this will put them at risk. Giving smaller sums spread over time also allows for closer monitoring of the child’s wellbeing and the programme impact Page 4 of 15 December2011 Have children’s views influence your decision on cash grant amounts Cash transfer amounts should in part be determined by information given by children on their needs. Discuss with them the different goods and services they need, where the household shortfalls lie, what they have to do contribute to the household? Ensure the amount of the grants will be able to support the essentials of children’s lives; food, health care, water and education When making the final choice on the form of Cash Transfer you will use, ask yourself the following questions: Cash versus vouchers: Are their risks with regards to children having this amount of cash? If we give them vouchers, can they be exploited or influenced by the tradesmen? Cash for work: What hours is the work? Are they going to school? Will this interfere with studies? Will this be a pull-factor attracting children to drop-out of school? What are the risks for the child if they take part in the cash for work activity? Can the forms of work they do build their skills? Cash transfers to carers Will there be false fostering, where babies are passed from one family to the next each claiming to be fostering a child? Risk assessment Engage children in the risk assessment process Carry out a risk assessment according to the CTP guidance given. However as you will be seeking to achieve child protection outcomes you will also need to engage children in the risk assessment process. Ensure that staff working with children have previously had training on FGD techniques. Notechildren will be especially vulnerable as you are in a postemergency context Assess risks for children when selecting sites of work and ensure dangers are addressed. This requires discussions with community and children before work starts in order to assess the level of risk to children Ask children for their inputs on possible risks of the different cash transfer programming options (unconditional cash, cash, vouchers, cash-for-work) Planning Establishing the delivery mechanism to be used Once you have become more informed on what CTP is and how to go about it, you have carried out a market assessment to ensure CTP is a viable option, and you know the risks involved in different options you now need to address the question of how you will implement your programme. You need to think through how you will adapt Cash Transfer Programming to the needs of children and consider the different CP issues you would like to address. Adapt your CTP based on feedback from children and depending on the Child Protection outcomes you are trying to achieve Evidence to date indicates that different forms of CTP are suitable for different Child Protection situations: o Children in foster care: Conditional cash transfers to be given to foster Page 5 of 15 December2011 carers (the children in their care may have been trafficked, association with armed forces or groups, or engaging in transactional sex) o Children who were associated with armed forces and groupsshould not be given cash transfers of any kind. There are high risks involved in giving cash to ex-associated children and support for their reintegration is best given through communities as a whole. Instead consider supporting other members of the household into which the released child has been reintegrated o Children who were engaged in sexually exploitative activities: Best supported through conditional cash transfers and appropriate, adapted cash-for-work o Severely distressed children: Any form of CTP but this should be given to the carers not the child o Child-headed households: Conditional cash transfers and adapted cash-for-work programmes are most suited o Families with extremely vulnerable children who are susceptible to CP issues can receive any of the forms of CTP support you are using in your programming in order to prevent them engaging in negative coping strategies, such as sending their children away, putting their children to work, encouraging girls to engage in transactional sex Closely monitor cash grants to adults if they are to contribute to child protection outcomes Break the payments down into tranches so that there is less chance of misuse When providing grants to foster carers monitor and support (through training and distributions of food or non-food items) the care they give to children for a short period before starting the cash grants, this enables you to ascertain that there motivations are not purely financially driven Developing a strategy and writing proposals Set realistic Child Protection objectives for your Cash Transfer Programme Given the fact that CTP in emergencies is a short-term intervention, ensure that the CP outcomes you are seeking are not long-term, deep, structural changes, such as shifts in community behaviours. Identify things that can realistically be prevented, such as secondary separation, forced early marriage, or school drop-out. Or seek to address child protection situations that can be more quickly improved, such as children engaging in dangerous early recovery activities and minor distress caused by parental anxiety. When justifying the programme approach in your strategy and proposals explain clearly the links between the child protection objectives you are trying to achieve and the evidence from previous emergencies on the outcomes of CTP The reduced migration of families, increase in school enrolment or reduction in school drop-out rates, improved child well-being are all proven outcomes of micro-credit schemes and cash transfer programmes and thus can be seen as potential outcomes of CTP. Include contingency funding for CP cases in all donor proposal budgets Building a programme of other activities alongside the Cash Transfer Programming It is important to note that Cash Transfer programmes alone cannot help to resolve Child Protection concerns. The child’s wellbeing can only be significantly improved if their needs are addressed holistically. Cash Transfers thus work best if they are used in conjunction with a package of other support, including for example case management and psychosocial support for children and their families. Page 6 of 15 December2011 Recommended complementary programming: If you are carrying out Cash for Work programming with child beneficiaries consider providing skills building or non-formal education that complement the working hours Child Friendly Space psychosocial support activities could be part of the package of support for all children benefitting from CTP Collaboration with other response sectors, such as Health (to ensure free emergency health care access), Nutrition and Livelihoods (to integrate any CTP work and jointly decide beneficiary selection criteria), Education (to identify need for Child Friendly Spaces and non formal education), and Shelter, Early Recovery and WASH (to explore cash for work possibilities for vulnerable children and their families in their programmes). Sensitisation and awareness raising activities with caregivers Segregation of duty Separate case management from cash distribution functions for staff The staff who are carrying out case management support for individual child cases are not best placed to deliver the cash grants or vouchers. If the social work staff are seen to be the ones delivering and disbursing cash, their regular contact with children, their families and communities may put them at risk or persuasion and coercion. Implementation Targeting Child Protection outcomes can be achieved through direct targeting of children with conditional cash transfers or by providing cash transfers to parents and caregivers of vulnerable children, if these have suitable conditions applied and / or are closely monitored. Decide on your target beneficiaries When establishing your targeting criteria consider carefully the above guidance on what forms of child protection concern can most realistically be addressed in CTP work, see section “Adapt your CTP based on feedback from children and depending on the Child Protection outcomes you are trying to achieve” Engage diverse groups of community members (including women and girls, marginalised groups) to inform the decision on targeting and to explain the goals of the CTP to the community Communicate your targeting methods in a way that children with varying levels of skill and understanding can comprehend Target children with a wide range of vulnerabilities Targeting should always include children with a wide range of vulnerabilities, a programme targeting only those who have survived sexual abuse or exploitation, for example, would lead to all those benefitting from the programme suffering stigmatisation. In addition systems based programming recognises that children can be multiply vulnerable, so those that are separated from families are, for example, very vulnerable to trafficking and gender-based violence When children are your beneficiaries ensure that parents or caregivers are aware of the programme and, where possible, have given written consent for the child to be involved Page 7 of 15 December2011 When deciding between targeting children or adults ask yourself the following questions: Think of the child’s role within the family. Is the child the primary incomegenerator for the household? Is the head of household disabled, elderly, living with HIV, a girl or a single female? Is the child supporting a family with a head of household whowould not be able to work or go out to collect the vouchers? If yes, target the child and not the head of household Is the child going to school? If yes, cash-for-work may not be suitable, but a cash transfer keeping the child in school could help What age is the child? If the child is 15 years or older Cash for Work is suitable. If the child is 11 years or older, depending on their age and level of ability cash grants or vouchers may be suitable. Is the child too young to do cash-for-work but you still feel a cash grant is suitable and necessary? If yes, consider splitting the cash grant between the child and the caregiver. If you are giving CT to adult foster-carers is it possible that biological parents who have also suffered an economic shock as a result of the emergency will send children to live with others so they can benefit from foster support and cash transfers that come with that? Ensure consistency in approach Make sure that you do not have a situation where children in one household are directly receiving cash grants or vouchers, children in another household are expected to be supported by the adults benefitting from CTP and those in yet another home benefit from both sources of support Registration and verification In addition to the standard practice to adhere to when registering Cash Transfer Programme beneficiaries, there are factors specific to Child Protection programmes that should be considered. Eligibility for the programme should not be affected by lack of formal documentation and/or birth registration. Use age verification techniques 4 to ascertain the age of child beneficiaries to determine whether or not they can take part in the programme If project specific ID cards are made ensure not to include vulnerability information on the cards as this can stigmatise or put children at risk. Link registration with case management processes, where they exist If you have a case management system that is supported by case management software this can be adapted to include information on cash transfers to which the beneficiary is entitled and monitor what has been received. Case management generated child identification numbers can then be used in all documentation regarding the cash distributions so as to protect the identity of the child. Cash distribution 4 Asking indirect questions can allow you to calculate and verify their age yourself. For example ask the following: (Ask the age when they started school, the number of years at school and the number of years since they left school; Ask the age of their siblings and ask their position in the family, or; Ask about events that occurred the year they were born, or the age they were when a specific memorable event occurred (a drought, a natural disaster, etc) Page 8 of 15 December2011 With regards to cash distributions key things to consider when Cash Transfer are a tool within a child protection programme are as follows: Carry out a CP briefing for all staff involved in CTP distributions’ within first week of their employment Ensure the team is gender balanced, with equal numbers of men and women in the team. Women should take part in assessments, co-lead focus groups, and support distributions in order to make programme more representative of and approachable to the community Consider very carefully the location of distribution points or places where work is going to be done. In consultation with women, girls and other community members ensure that: o The routes to be taken to distribution sites do not expose women, men, boys or girls to risk of violence or abuse, especially if it is known that they will be carrying money o The route is not too far to walk, considering children and their different abilities Take into account safety concerns at different times of day and adapt the hours of work (for CfW) or times of distribution accordingly. Certain sites are safe in the day, but at dawn, dusk or night they may present a danger. Consider the distances to be walked in conjunction with the timing of your activity to make sure neither you nor the beneficiaries will be in a dangerous area at a dangerous time of day, that the work ends with adequate time to reach home before dark Ensure that the distribution takes a ‘client-centered’ approach that is friendly to children, adolescents, women and vulnerable groups (note this can be covered in staff training above, but also needs to be supervised). Engage clients and staff to design a system of orderly distribution that avoids having to resort to even the mildest form of violence to control the crowds Ensure that the most vulnerable are brought to the front of the distribution line so they can go home earlier (pregnant women, elderly, child-headed households, those caring for children) Train any police or armed forces who have to support distributions for security reasons on the Child Safeguarding / Child Protection Policy. Note: the choice to work with armed security forces should be a last resort Accountability mechanism There are three key aspects to ensuring you put in place a suitable accountability mechanism for a Cash Transfers within in a Child Protection Programme: participation of children throughout the programme cycle, establishment of referral pathways and complaints mechanisms which are adapted to the abilities of children and include identification and referral of child abuse and exploitation and community engagement. We will discuss each in turn. Participation Ensure child participation in all stages of the programme cycle, from assessment and needs identification, programme design, implementation, monitoring and evaluation. Ask children for their inputs on needs, possible risks and programme design (e.g. asking them about their needs can help determine cash grant amounts, asking about population so you can identify hidden vulnerable groups) this will help avoid potential Child Protection problems. It may also increase benefits for children who are a particularly vulnerable group. Engage children in M&E in order to identify outcomes, sometimes unplanned, which benefit children. Ensure that there are parental consent forms for children’s involvement in any aspect of the CTP they are engaging in, including having them as beneficiaries. Referral pathways and complaints mechanisms In-depth step-by step guidance on setting up complaints mechanisms is given in the Good Enough Guide and on the Humanitarian Accountability Partnership website. Information on useful references is given at the end of this document. Page 9 of 15 December2011 For guidance on setting up Complaints mechanisms see http://www.hapinternational.org/case-studies-and-tools/handling-complaints.aspx, in particular Guide to a child friendly complaints system. Lesson learnt from Dadaab Refugee Camps (Save the Children, 2011). This case-study highlights how a child-friendly system has been set up in Dadaab Refugee camps in northern Kenya and how children and caregivers have responded to it.) Below is a checklist regarding integrating child safeguarding into these systems. Ensure that the complaints mechanism set-up as part of your CTP also encourages the reporting of abuse and a referral pathway, which outlines the response and who to contact if child protection cases are identified through the complaints mechanism. Where possible involve communities and children in its design and keep it regularly up to date. Ensure staff are aware of the need to keep all complaints highly confidential Display the child protection referral pathway in each site (in different locations where programmes are being implemented such as each community, IDP or refugee camp), on a clearly visible notice board Raise awareness of what constitutes abuse, exploitation and violence among communities and children. Work with the Protection team to develop illustrated posters to be displayed at distribution sites which clearly show acts of abuse during distribution which will not be tolerated Tell children and the wider community who is benefitting from the CTP and why. You need to ensure that the programme beneficiaries are not ostracised or castigated as they received something others did not. You also need to ensure that all those who are entitled are reached Ensure communities and children know what their beneficiary entitlements are, so they do not expect to have to give anything (pay cash, give gifts or services) in exchange for services or goods received from the humanitarian community. This includes putting up signs - with pictures not just text - about the aid available and making announcements on radio and in other forms of media. Include these messages in all other forms of community awareness raising activities Ensure that children and communities are aware of to who they should report which forms of concerns Ensure feedback is given to those that do put in complaints on how their complaint was dealt with, this encourages response from others Include contingency budget in grant proposals for follow up on any child protection cases identified during implementation of the programme. If a child abuse case is identified you may need budget for transport and hospital fees Community engagement and information sharing Consult and brief communities (and children) on the cash transfer programme, ensure the community agrees with and is clear on beneficiary selection to prevent further stigmatisation of already vulnerable groups Ensure that committees established to support the set up and monitoring of CTPs link with or join child protection committees and children’s clubs. The child protection committee and children’s clubs will be able to share their views regarding vulnerable groups and why and how to ensure those who are vulnerable are best supported through effective programme design Monitoring and Evaluation (M&E) Monitoring and evaluating the programme progress is vital, it can confirm that you have selected the most suitable modalities for the cash transfer programme, it can help you identify any changes that need to be made to the design (changes in beneficiary targeting criteria, transfer Page 10 of 15 December2011 modality and grant amount), it can flag risks or problems early in the implementation and it can demonstrate the positive outcomes on children’s wellbeing and given there is so little data on Child Protection outcomes of Cash Transfer Programmes, the data gathered can also serve as leverage for increased resourcing for your work. Baseline survey A baseline is vital to be able to understand the initial well-being levels of children in your programme and then monitor and observe changes over time. Donors are especially keen to understand the way in which cash transfers are used and the potential outcomes they can deliver. The form of data you collect will depend on your objectives and the monitoring tools you intend to use during the lifetime of the programme. Carry out a baseline survey Carry out a baseline survey with a sample of children who will be benefitting from your programme. A sample baseline survey tool is in Annex 1. Monitoring methods The methodology used to measure child protection outcomes of your cash transfer programme can take varying forms. The choice you make will depend on the other components of the programme, which you also want to monitor and evaluate. Here we will discuss three main ways in which you can gather data to assess progress towards objectives, M&E through case management process, use of surveys and indicator frameworks. Note that these are not your only available options to monitor your programme and that these tools can be used independently or in conjunction with one another. This is not an exhaustive or detailed explanation of monitoring and evaluation, we are simply highlighting some tools, which may be especially helpful in monitoring the outcomes of cash transfers used in child protection programmes. Support from an information management expert would help you to tailor the M&E tools you use to the context in which you are working as well as help you establish your sample size, methods and frequency of data collection. M&E through your case management process: M&E can be integrated into your case management process, where case management is a process of routine data collection to document specific characteristics of an individual child protection case. See Annex 2, the Case Management Forms from the Interagency Child Protection Information Management System. The information collected on individual children can be aggregated in a database, identifying information extracted and analysis can then be done to determine broader trends and changes in characteristics of your caseload. The regularity at which data is fed into the case management system allows for reports and analysis to be run regularly at intervals showing change. This can give information such as: the number of children reunified with their families or placed in foster care; the number of children attending school, or started school during a certain time interval; and, the number of children reporting violence. Survey: This is an instrument that collects structured information from individuals, usually as part of broader data collection from a sample or population. The information can be collected on each individual child in your programme, at the same time as completing case management information. Surveys to assess child wellbeing can be composed of a set of questions clustered around a variety of different indicators of wellbeing, which you are monitoring to assess your programme’s impact. Categories of well-being questions include the following: Health; Economic condition; Family relations; Community acceptance; Psychological and interpersonal competencies; Sexual life, Sanitation and Hygiene; Nutrition. Children and the community Page 11 of 15 December2011 should influence the survey design by inputting on what they see as key determinants of children’s wellbeing. The survey would not need to be completed every time there is follow-up on a child’s case. Instead this should be done at set intervals of time, taking advantage of caseworkers contact with children as an opportunity to gather this information one on one. Home visits would allow the caseworker to also note the conditions of the household, which can also indicate changes in well being. Having a survey for other family or community members would give a broader sense of the child’s wellbeing and would allow for triangulation. Indicator Framework: We are using the term indicator framework here to refer to a structured listing of measurable variables indicative of the progress of an individual or programme. Data is collected from different sources against each of these different variables. This can include school attendance rates by age and gender, aggregate health data (under-age pregnancy rates, number of clinic visits, number of reported cases of child sexual exploitation), children’s hours of work, early / forced marriage rates.Using the survey and case management data outlined above may also help monitor progress against the indicators. The indicators should be context specific and developed as a result of discussions with children and communities. Ensure they fit with the objectives outlines in the strategy and are achievable over the lifetime of the project, given emergency programmes are often quite short in duration. Example Child Protection Outcome indicators include: Care # children newly placed in foster care, kinship care or adoptive care who are receiving support in the form of Cash Transfers (reference period is last 12 months) # children in agency’s operational areas removed from residential care and reintegrated into a family placement receiving Cash Transfer Support # children newly placed in residential care since the emergency % separated children who are receiving direct or indirect CTP assistance who are accessing support services (counselling, medical, legal etc) Child labour # and % returnee children who are receiving CTP assistance who are accessing basic education # and % affected/displaced/returnee/refugee children who were accessing basic education before the emergency and are now no longer doing so # child who report starting to work since emergency who were not working before Children associated with armed forces or groups # CAAF reintegrated into their own community or a satisfactoryalternative care placement Violence Proportion of children, who have indicated via self-reports that they have been victims of violence at home/school in the last x months # of children who report being sexually abused or harassed since the emergency The indicators developed for monitoring purposes would also ideally include “red flag” indicators. These identify possible negative impacts of your programme and pin-point ways in which programme design needs to change or in a worst case scenario, activities that need to be stopped. Red flag indicators could include: Page 12 of 15 December2011 # children receiving cash transfers dropping out of school to carry out income generating activities # of reported incidence of adult carers taking funds from children in their care # of children whose cash has been stolen Use of control groups In order to ascertain the impact of the cash transfers the M&E system can use a control group for comparison purposes. A control group would be a sample of children who have similar characteristics to the beneficiaries. The main substantial difference between the control group and the CTP beneficiaries would be the receipt of cash transfers. Not all the beneficiaries in the child protection programme will benefit either directly or indirectly (through caregivers) from cash transfers, some will be attending child friendly spaces, will be participating in children’s clubs or be reunified with their families and will not need cash transfer support. A sample of these other child beneficiaries, not receiving cash transfers, can also be monitored for changes in wellbeing using the same methods as the sample who are included in the M&E for the CTP. This would allow the evaluation process to identify what outcomes can be attributed to the fact that the child benefitted from a CTP intervention. It is often considered inappropriate to have control groups in humanitarian responses as requesting time of individuals who will not benefit from the organisation’s work raises expectations. The fact that the control group can be made up of beneficiaries of other activities in your programme removes this problem. Confidentiality Confidentiality is an underlying principle of work in the child protection sector. It can be defined as the restrictive management of sensitive information (names, incidents,locations, details, violations witnessed or suffered by girls and boys) collected about children either for assessment, monitoring or case management purposes. This sensitive information must be protected and shared only with those persons (such as other service providers or the family of the child) who need to know in order to carry out actions, which ensure the wellbeing of the child. Data collection methods must ensure confidentiality Conduct discussions in private settings Record group discussions without identifying individual participants’names, or any other identifying details Secure any data collected on the children benefitting from your programmes Develop an alpha-numeric coding system for children’s files Any identifying information, information that can help you work out the identity of an individual, should not be included in programme monitoring or evaluation reports It is very important that the monitoring system you use keeps the data on children secure. Lock filing cabinets containing paper case management forms and all other information gathered for analysis. Use passwords to protect information in databases Programme handover or closure It is important to consider from the outset how long you will be delivering cash transfers and how you will phase out of the programme. Communicate phase out strategy to children and their families or caregivers from the beginning of the Cash Transfer Programme so that they do not grow to dependent on this additional support Communicate from the outset the planned timeframe for the CT programme. Page 13 of 15 December2011 Ensure that all beneficiaries, including the young, have understood when and why your CTP will end Carry out a final meeting with the child protection committee, children’s clubs or a sample of children to invite concluding feedback You can during the course of the programme carry out advocacy to influence donors and government policy, trying to encourage them to support on-going Social Protection programmes after the emergency response as delivered by humanitarian agencies is phased out. This is best done with substantial evidence of the benefits and positive outcomes of the programme so far. Specific measures with regards to complaints about the CTP that may be pending are as follows: Ensure that any final complaints have been wrapped up and feedback given to the community If your operations are closing in that area, inform the community on how they can share any complaints that may come to light after you are gone and how they will be dealt with If the government is taking on the CT programme ensure the referral pathways and complaints mechanism are adjusted and the community is aware of new ways of sharing concerns Further reference material that may be of use The following resources can provide you with some key guidance in setting up complaints mechanisms, understanding child protection/ safeguarding and working with children. Complaints mechanisms For further information on setting up and running complaints mechanisms see: Impact Measurement and Accountability in Emergencies: The Good Enough Guide: Tool 12: How to set up a complaints and response mechanism. The Good Enough Guide is available for free download at: http://www.ecbproject.org/download-pdf/download-pdf See also tools for developing and running complaints handling mechanisms on the Humanitarian Accountability Partnership (HAP) website, in particular “Guide to a child friendly complaints system. Lesson learnt from Dadaab Refugee Camps (Save the Children, 2011).” This case-study highlights how a child-friendly system has been set up in Dadaab Refugee camps in northern Kenya and how children and care-givers have responded to it.http://www.hapinternational.org/case-studies-and-tools/handlingcomplaints.aspx Child Protection / Safeguarding tools and training materials UK Charity Commission gives guidance on what Child Safeguarding is, what expectations are of different charities and how to go about ensuring your organisation prevents exploitation and abuse of children. See their website: http://www.charitycommission.gov.uk/charity_requirements_guidance/charity_governance/m anaging_risk/protection.aspx Keeping Children Safe: The toolkit provides practical guidance, tools, support materials and an easily digestible DVD. The standards and exercises provide a good basis for the development of effective measures to prevent and respond to violence: from awareness raising strategies to safeguarding measures. They offer an excellent opportunity not only for the improvement of the quality and professionalism of those working with children, but most importantly, it will help to achieve a greater impact for children. Available to buy at: http://www.keepingchildrensafe.org.uk/toolkit Building Safer Organisations: Since 2004, Building Safer Organizations (BSO) has been helping organisations apply principles of good complaints handling to cases of sexual exploitation and abuse by staff, giving guidance on preventing and responding to sexual exploitation and abuse. “Building Safer Organisations Guidelines: Receiving and Page 14 of 15 December2011 investigating allegationsof abuse and exploitationby humanitarian workers” by the International Council of Voluntary Agencies is available from: http://www.hapinternational.org/projects/complaints-handling/building-saferorganizations.aspx Child-Safe Organisations: Training toolkit and safe study manual: This toolkit, developed in Thailand and with case studies from different countries, helps local organisations working with children to develop and apply effective child protection policies. This can be found at: http://www.savethechildren.org.uk/resources/online-library/child-safeorganisations-training-toolkit-and-safe-study-manual Working with children, ensuring Child participation For information on how to appropriately ensure child participation in your programmes see Save the Children’s “Practice Standards in Children’s Participation” available from their online resource centre at: http://resourcecentre.savethechildren.se/content/library/documents/practice-standardschildrens-participation UNICEF’s guidance “The Participation of Children and Young People in Emergencies” which can be found on their website at: http://www.unicef.org/adolescence/cypguide/resourceguide_emergencies.html Training on Child rights Action on the Rights of the Child (ARC) Resource Pack provides an essential collection of information and training material to strengthen people’s capacity on the following subjects: to tackle the root causes of children’s vulnerabilities, to build effective child protection systems for use in emergencies and long-term development, and, to ensure that no activities inadvertently compromise children’s rights or safety. It is available at: http://www.savethechildren.net/arc/using/index.html Child labour Questions and answers on children in hazardous labour are discussed on the International Labour Organisation website at http://www.ilo.org/ipec/Informationresources/WCMS_155246/lang--en/index.htm See also the country-specific “Child labour data country briefs” on the International Programme on the Elimination of Child Labour (IPEC) website for details onexisting national legislation: http://www.ilo.org/ipec/Regionsandcountries/lang--en/index.htm Annexes I will include: Baseline tools – Cote d’Ivoire, Uganda and Sierra Leone (still trying to track it down – have read several reports about it, but not found the actual tool yet) – note these are all conflict settings – not yet found one for non-conflict setting Sample Case management forms Page 15 of 15 December2011