RNSG 2535 – Integrated Client Care Management Unit I - Introduction To Nursing Management 1. 2. Behavioral Objectives Discuss the management concepts listed in the content column. Discuss the influences on nursing practice while fulfilling the role of manager of care. Content Outline I. Manager of Care A. Management vs leadership B. Leadership styles/effective leaders 1. Autocratic 2. Democratic 3. Laissez-faire C. Types of management 1. Chief nursing officer 2. Shared governance D. Types of nursing care 1. Team 2. Primary 3. Functional 4. Total client care 5. Care pair E. Delegation Clinical Objectives Recognize that political, economic and societal forces affect the health of clients Learning Opportunities READ: Zerwekh & Claborn (2009) Apply management concepts in assigning and/or delegating nursing care to other members of the nursing team. VIDEOS: #M094-Communications Peer Relationships Use negotiation skills for the purpose of achieving positive client outcomes. COMPUTER SIMULATION: #5046-Nursing Leadership and Management: Assigning and Delegating Client Care Activities. II. Factors influencing nursing management A. Individual 1. Motivation 2. Competency 3. Team leading experience 4. Role model for nursing profession B. Interpersonal 1. Communication skills 2. Assertiveness skills 3. Problem solving/conflict resolution/negotiation 4. Critical thinking 5. Decision making 6. Group process Identify and participate in activities to improve health care delivery within the work setting. Facilitate communication between client and institutional or community resources. Advocate on behalf of the client with other members of the interdisciplinary health care team to procure resources for client care. Report the need for corrective action within the organization. Select human and material resources that are optimal, legal, and cost effective to achieve organizational goals. Use basic management and leadership skills, act as a team leader, supervise and delegate care and contribute to shared goals. Provide nursing care within limits of professional nursing knowledge, education, experience, and ethical/legal standards of care. #5040-Applying Critical Thinking to Nursing Skills: Shift Assessment MEDCOM ONLINE FILMS VIDM202RA-T Fall Prevention, Part 1: Risk Assessment VIDM202RB-T Fall Prevention, Part 2: Preventive Strategies and Products VIDM202RA-T Fall Prevention, Part 3: A Comprehensive Fall Prevention Program VIDWM522-T Patient Falls: Protecting and Preventing Injury VIDM192-T Patient Rights VIDM223R12-T Patient Safety: Your First Concern 1 RNSG 2535 – Integrated Client Care Management Unit I - Introduction To Nursing Management Behavioral Objectives Content Outline C. Practice environment 1. Risk management a. Incident report b. Irregular occurrence c. Variance reports d. Failure to rescue 2. Policies and procedures 3. Chain of command 4. Board of Nursing Examiners (BNE) delegation rules 5. Texas Nursing Practice Act 6. Standards of Care 7. Systematic approach for setting priorities 8. Regulatory agencies 9. Quality Assurance for Documentation 10. Rapid Response Team (RRT) 11. Management of Client Complaints 12. Safety Risk for Suicide D. Management of resources 1. Time 2. Cost containment 3. Materials 4. Space 5. Staff E. Change process 1. Evidenced Base Practice Project F. Client advocacy G. Collaboration H. Ethical/Legal issues I. Health Insurance Portability and Accountability Act (HIPAA) Clinical Objectives Promote accountability for quality nursing practice through participation on policy and procedure committees. Learning Opportunities VIDM252C-T Restraints: Legal Considerations and Patient Rights Delegate/assign to other health care providers within legal parameters and evaluate delivery of care. Participate on organizational committees, professional organizations and community groups to improve the quality of health care. VIDM257-T Evidence-based Practice: What It Is and What It Is Not Serve as a member of voluntary health care and community teams to provide services to individuals and communities and unmet needs. Promote collegiality among interdisciplinary health care team members. Collaborate with members of nursing and other health care organizations to promote the profession of nursing. Participate in activities individually or in groups through organizations that promote the profession of nursing. Recognize roles of professional nursing organizations, regulatory agencies and organizational committees VIDM224TA-T HIPAA for Healthcare Workers: An Overview VIDM215-T Nursing Negligence: Protect Yourself, Protect Your Patient VIDM2544CR-T Never Events and Hospital-Acquired Conditions: Admission Assessment and Quality Reporting Participate in an Evidenced Base Practice Project. Team lead one or two weeks in clinical. Present a management issue with Post-Conference. Practice within the RN role and Scope of Practice. Serve as a positive role model for students, peers, and members of the interdisciplinary health care team. Identify 2 National Patient Safety Goals being implemented in the clinical site. Admit and discharge at least 2 clients. 2 RNSG 2535 – Integrated Client Care Management Unit I - Introduction To Nursing Management Behavioral Objectives 3. Discuss the responsibilities of the team leader. Content Outline III. Team Leader Responsibilities A. Make client assignment for 3-4 team members B. Observe transcription of health care provider’s orders C. Check crash cart D. Chart audit of team members nurses notes E. Evaluate team members performance on weekly evaluation F. Collaborate with health care provider. Clinical Objectives Verbalize hospital codes and team leader's responsibility (Code Blue, Red, Pink etc.) N:Soph\Fall\RNSG 2534/Unit I Nursing Management Learning Opportunities Revised 07/11 3