Office Brochure

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Our Doctors:
Our doctors are specialists, trained and
certified in the specialty of Pediatrics. All are
members of the American Academy of
Pediatrics and the American Board of
Pediatrics, which certify Pediatric specialists
and set the standards for Pediatric care in the
United States. All are active in organizations
promoting good health care for children.
Stephen Friedkin, MD, FAAP
Dr. Friedkin is a board-certified pediatrician who received
his medical degree at Hebrew University in Jerusalem and
performed his internship at Montreal General Hospital in
Quebec, Canada. He completed his pediatric training at
the University of California at San Francisco and the
Children’s Hospital and Medical Center of Northern
California in Oakland. Dr. Friedkin’s specific areas of
interest include lower respiratory disease and behavioral
developmental disorders. “I enjoy
being a pediatrician because I love the optimism and
innocence of children.”
Susan Dugoni, MD, FAAP
Dr. Dugoni is a board-certified pediatrician who received
her medical degree from the University of California at
Davis, where she graduated as a Regent’s Scholar and a
member of the medical honor society. She received her
pediatric training at the Children’s Hospital and Medical
Center of Northern California in Oakland, and then came
to live and work in the Fremont area. “Parents face many
challenges today in raising children. A pediatrician can
help to make raising a child a treasured experience by
providing quality health care and understandable
information on preventive health care and development
issues.”
Patrick Burke, MD, FAAP
Dr. Patrick Burke is a board-certified pediatrician who
received his medical degree at Mehany Medical College
and completed his pediatric training at Children’s Hospital
of San Francisco. Some of Dr. Burke’s specific interests
include the management of asthma and allergies. “I am
honored to practice pediatric medicine; I thoroughly enjoy
caring for children every day and helping families through
issues of child development and health care.”
Sara Dobbs, MD, FAAP
Dr. Sara Dobbs is a board-certified pediatrician who
received her medical degree at Yale University School of
Medicine and completed her pediatric training at the
University of California at San Francisco. Dr. Dobbs
completed a thesis on Intergenerational Patterns of Child
Abuse, which continues to be an area of concern for her.
She also has a strong interest in adolescent medicine, but
loves children of all ages. “One of my favorite things
about being a pediatrician is the ability to help children
realize their full potential.”
Krista Amendola, MD, FAAP
Dr. Amendola is a board-certified pediatrician who
received her medical degree at New York University
School of Medicine and completed her pediatric training at
Duke University Medical Center, where she also served as
Chief Resident. Dr. Amendola enjoys the diversity of
pediatrics, and loves working with children of all ages. “I
enjoy being a pediatrician because it gives me a chance to
share in the lives of children and their families, as well as
the unique opportunity to provide guidance as they grow
and develop over time.”
Dennis Unson, MD, FAAP
Dr. Unson is a board-certified pediatrician who received
his medical degree at New York Medical College in
Valhalla, New York where he was an honor student. He
completed his pediatric training at Lucile Packard
Children’s Hospital at Stanford. Dr. Unson has a special
interest in pediatric gastrointestinal diseases, but enjoys all
aspects of pediatric care. “As a pediatrician, it is a
privilege to be a part of the growth and development of
both the child and the family.”
Marjorie Alpert, MD, FAAP
Dr. Alpert is a board-certified pediatrician who received
her medical degree at the University of California, San
Diego School of Medicine and completed her pediatric
training at Kaiser Foundation Hospital in Los Angeles. Dr.
Alpert enjoys caring for children of all ages. Her special
interests include the care and management of children with
asthma and allergies. “Pediatrics gives me the unique
opportunity to see children grow and learn over time. It is
an honor to be able to share in the lives of children and
their families, and to help guide them through the many
challenges they face.
South East Bay
Pediatric
Medical Group,
Inc.
General Pediatrics for Infants,
Children, and Teenagers
2191 Mowry Ave, Suite 600C
Fremont CA 94538-1799
Ph: (510) 792-4373
Fax: (510) 792-3420
Billing Office: (510) 745-6535
Website: sebpmg.com
Stephen Friedkin, MD
Susan Dugoni, MD
Patrick G. Burke, MD
Sara Dobbs, MD
Krista Amendola, MD
Dennis Unson, MD
Marjorie Alpert, MD
Office Hours (by appointment only)
M-F: 8:45 am - 5:15 pm
Sat: varies starting at 9 am
Sun: varies
Walk-In Office Hours (sick visits only,
no appointment necessary)
M-F: 8 am -8:45 am
For emergencies call 911.
Welcome to our office…
Our Goal
Our goal is to provide you with the best
medical care for your infant, child, or teenager
on an ongoing basis, whether it be for routine,
ill, or emergent care! We provide care for all
children from newborns through teens to age
21. New patients are always welcome!
Our Office
We have separate reception rooms for well
and sick children, and a separate waiting area
for teenagers. We also offer prenatal
consultations for the expectant family. This
service is offered at no charge, but we request
that you call to schedule an appointment.
Appointments
Please call ahead for appointments and
let us have a brief idea of your problem so that
we can schedule appropriately. Please make it
clear if you need a full physical check-up, a
sick visit, or a follow-up. If several family
members are ill and need to be seen, please let
us know - squeezing them in without an
appointment will keep others waiting. To help
the office run on schedule, we greatly
appreciate your prompt arrival for your
appointment. Please arrive 30 minutes early if
you have a change in address or insurance so
forms can be updated. If you are more than 30
minutes late for your scheduled appointment,
we may need to reschedule your visit. There
is a fee for missed appointments.
On weekday mornings from 8 am - 8:45
am, we offer drop-in office hours for urgent
issues. No appointment is necessary during
these hours. Space is limited however, and
you may be asked to schedule an appointment
depending on patient flow.
During regular office hours, we do not
accept “drop-ins.” Should you come to the
office without an appointment during regular
office hours, we will screen your child’s
problem for urgency and schedule
appropriately for an available appointment.
There can be a 1-2 hour wait before this
availability occurs; therefore, we always
encourage you to call for an appointment first.
Telephone Advice
We are happy to answer any questions and
to address any concerns that you may have
about your child. Please call the office during
office hours if your child becomes ill during
the day, for non-urgent problems, for ongoing
problems, and for routine child care issues (e.g.
feeding, sleep, and behavior questions). Your
doctor or a staff member will call you back
with advice or will advise a future appointment
if necessary. There will be a charge for all
telephone advice provided outside of normal
clinic hours.
Prescription Refills
For prescription refills, please contact your
pharmacy first and ask them to fax us a refill
request.
Urgent Issues / Emergencies
It is always best to call the office during
office hours if your child becomes ill during
the day. Same-day visits will be scheduled for
urgent problems. If you have an urgent
problem or if your child becomes ill after hours
or on holidays or weekends, please call our
main office number. You will be put into
contact with a pediatric advice nurse or the
doctor on call who will help to direct your
child’s care. There is a charge for telephone
advice provided outside of normal clinic
hours. We have limited office hours on most
holidays, weekends, and evenings for urgent
issues. During weekend office hours, please
try to call as early as possible between 9-9:30
am as appointment slots fill rapidly.
Fees
We make every effort to keep down the
cost of medical care. Our fees are reasonable
and competitive. Most fees are determined by
insurance companies. Certain fees are required
at the time of service. We encourage you to
discuss any financial problems with our
bookkeepers for special arrangements. Any
questions about your account should be
directed to the billing office at (510) 745-6535.
Most insurance plans require a co-payment
at the time of service. Please find out what
your co-payment is and have it ready at the
time of your visit. If you do not have your copayment at the time of your visit, we will ask
you to reschedule. We accept cash, checks,
Visa, MasterCard, or ATM cards.
Insurance
We accept most major insurance plans.
Please check to be sure we are a member or
your health plan prior to your visit. We have
greatly simplified insurance billing for you. At
the time of service, we supply you with a
completed receipt. Patient and their parents
have the responsibility to understand their
insurance benefits, coverage, co-payment
responsibilities, processing regarding referrals
and authorizations, and which laboratory, xray, and urgent care facilities are available to
them on their plan.
Our Staff
We are proud of our staff. They are well
trained and are here to serve you and to meet
your needs. Please feel free to ask questions
whenever you have concerns regarding your
visit. They care about you and your child.
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