CROSS-DISCIPLINARY COMPETENCY AND PROFESSIONALIZATION IN DISASTER MEDICINE AND PUBLIC HEALTH Frederick M. BURKLE, Jr.a, James M. LYZNICKI b, and James J. JAMES b Harvard Humanitarian Initiative, Harvard University, Cambridge, Massachusetts and Woodrow Wilson International Center for Scholars, Washington, DC. b Center for Public Health Preparedness and Disaster Response, American Medical Association, Chicago, Illinois a Abstract: Unfortunately, the response to humanitarian crises and large-scale natural disasters worldwide have shown consistent failures in coordination, intervention and documentation of impact outcomes. The response to the Haitian earthquake of 2010 catalyzed the international community to address these shortcomings and requirements for greater accountability, stringent quality performance oversights, documentation and reporting, and a recognized process leading to professionalization of the humanitarian community. Evidenced-based studies indicate the need to use a cross/multi-disciplinary approach to developing competencies leading to curricula and course development, and eventual certification and registry of providers. This chapter discusses the current processes by which these issues are being addressed. Keywords: Disaster medicine; Humanitarian assistance; Training and education; Competency, Professionalization Introduction The demand for better coordination and control is heard during and after every major large-scale national disaster and international humanitarian crisis[1]. Recent large-scale disasters, such as the 2010 earthquake in Haiti and the Asian Tsunami that directly impacted twelve Indian Ocean countries, have revealed "unacceptable practices in the delivery of emergency medical humanitarian assistance[2]." In particular, questions concerning competencies among some of the deployed Foreign Medical Teams (FMTs) have been raised including current guidelines that were found to be "limited in scope" in meeting demands expected of them[2]. These findings have prompted the international community to call for "greater accountability, stringent performance oversight, reporting, and better coordination," especially in health services[3]. Further post-crisis discussions among international stakeholders led the United Nation's Inter-Agency Standing Committee (IASC) and their Global Health Cluster Policy and Strategy Group to call for immediate debate and action focusing on unmet needs and concerns[3]. Additionally, the IASC addressed the need for the development of an international register of FMT provider organizations that would include detailed information on the composition of FMTs and the types of services they provide[3]. Separately, the international humanitarian health workforce community has launched a concerted effort to develop a blueprint for professionalizing humanitarian health care assistance and certification of individual health care providers based on disaster-specific professional health- related skills and cross/multidisciplinary humanitarian health core competencies[4]. 1 This chapter discusses evolving efforts to improve the internal quality performance initiatives of FMTs, and to develop competency-based education and training leading to professionalization of providers practicing disaster medicine, public health preparedness, and humanitarian health care in crises. Both civilian and military providers of disaster and humanitarian crisis response, along with the nongovernmental, private governmental, military led civil action units, and international organizations that represent them, share in the responsibility to ensure that cross-disciplinary, competency-based knowledge and field-related tasks are practiced with the highest standards of care. 1. Improving Quality Performance of Foreign Medical Teams It is recognized that FMTs represent the primary focus of organized health care during major disasters and humanitarian crises. These medical and surgical reams, while collectively referred to as FMTs or Foreign Field Hospitals (FFH), in reality arise from both national and foreign health care assets. Until recently, the responsibility and monitoring of the internal quality performance of the FMTs were left to the teams themselves. For the most part, quality performance is not routinely monitored by FMTs although highly established teams such as those fielded by Medecins Sans Frontieres (MSF) or 'Doctors Without Borders', the International Committee of the Red Cross (ICRC), and International Medical Corps (IMC), to name but a few, all enjoy robust internal monitoring, standards of care protocols, and data gathering capacity. The 2010 Haiti earthquake response provides a pertinent backdrop for discussion of FMT response issues. Data from the Health Cluster Bulletin in Haiti reported that in the "health sector alone, 390 agencies", mostly international, were registered with the Health Cluster, which served as the external coordinating mechanism. Admittedly many health providers did not register[5]. The quality of these teams varied greatly as did those of individual health care providers. Additionally, concerns surfaced that many providers of humanitarian services were mostly under the age of 30 years and this was their first disaster event experience. This being said, the response to the Haiti earthquake was fairly typical of what is experienced during other worldwide disaster events. Anecdotally, more than 70 FMTs were said to have participated in care but actually only 44 were identified as having deployed in the first month[6]. World Health Organization (WHO)/Pan-American Health Organization (PAHO) guidelines emphasize that the FMT's primary role from days 3 to 15 is to fill the gaps in emergency medical assistance resulting from the large number of casualties or the inability of the local health services to respond to normal emergencies[7]. Essential requirements of the FMTs are to[8]: Be fully operational within 3 to 5 days, Be self-sufficient with minimal need for support from the local communities, Have basic knowledge of the health situation and language and respect for the culture, Include health professionals in selected specialties, Ensure capacity for sustainability, including appropriate technology, and Ensure a detailed agreement between recipient and donor as to responsibility for all costs. Of the 44 FMTs, only "25% adhered to essential deployment requirements and none followed the full requirements of WHO/PAHO"[6]. Due to the lack of data and transparency, it proved "impossible to determine to what extent the first wave of FMTs did any good"[6]. Such findings are not uncommon. Increasingly, there are calls for internal scrutiny of all providers, both those who arrive alone and those deployed in established or nascent medical teams. Lessons learned from the Haiti earthquake experience, and other crises, suggest that the process to ensure quality improvements of health services and standards of performance should be undertaken immediately within the teams and by professional individuals that comprise these teams. It was observed that, "the Haitian system was fragmented, under-resourced, and failed to provide access to basic health services in the years before the earthquake. The disaster compounded these effects resulting in a massive humanitarian crisis on a scale previously unseen by even 2 seasoned humanitarian workers[9]." In addition, "many of the providers of health assistance – both Haitian and international – provided excellent care under very difficult situations, though there was an absence of a transparent system to link these different providers, or to be able to move patients from one service to another. For instance, to move patients who had undergone an amputation to a provider who could organize for rehabilitation or prosthesis fitting"[9]. Internal health care requirements that require attention for FMTs include, at a minimum[10]: Ensuring professional and ethical standards, Accelerating deployment capability and capacity, Matching services with supply and demand, Creating a register of FMT provider organizations, Establishing teams by specialty, experience, services, and bed capacity, Standardizing data collection and reporting, Ensuring that procedures are performed only by those licensed to do so in their own country, Ensuring that FMTs are staffed by personnel with experience in humanitarian settings, and Implementing processes to supervise less experienced personnel. A recent study on emergency surgery care in developing countries identified 185 studies listed in PUBMED/MEDLINE/EMBASE but in only 11 was the data collection adequate enough for peer review documentation. Understanding the outcome impact of procedures and adapting to standard documentation of data formats to show evidence of their outcomes is essential for all FMTs and the information that must be forwarded to the Health Cluster[11]. 2. Professionalization of the Humanitarian Health Workforce When the above internal FMT requirements are addressed or accomplished, collective attention naturally shifts to the larger and more critical issue of professionalization, which has been debated for decades within the community of humanitarian health providers. Because of the recurrent service problems encountered in these crises, it is understood by the humanitarian community that a system of "accountability, quality control, reporting, certification, and coordination is inevitable[3]." Both the humanitarian community and the practitioners of humanitarian aid have this moral and ethical obligation to the beneficiaries of care. What we provide to citizens in the countries we practice should not be any different in quality performance than what we guarantee to those in need in disaster and humanitarian crisis events. Granted, providers will practice in very resource poor settings...but this does not alter the fact that all practitioners must follow accepted standards of care. We are fortunate to have guidance available through peer reviewed standards of care publications [12, 13, 14]. A legitimate question is "why professionalization now?" About 3 decades ago, an informal survey of NGOs suggested that only 2% to 4% of aid workers desired professionalization [4]. Over the ensuing years, humanitarian assistance has become more complex and demanding and humanitarian workers have increasingly sought more education and training in all aspects of relief but especially public health, development, human rights, and security; with acceptance that humanitarian assistance for many has become a profession or discipline of its own. Today, 92% of humanitarian workers serving NGOs favor professionalization[4]. A decade ago about 100,000 people in the aid community considered themselves as career humanitarian professionals; today this number has risen to more than 220,000 with an annual rate of increase exceeding 6% per year[4,15]. Both the humanitarian community and those institutions involved in higher education and training have responded by catalyzing the support and resources needed to ensure the professionalization process. Within the humanitarian aid community, strong efforts are underway to provide global and regional blueprints for the professionalization of humanitarian assistance and its workforce[16]. This 3 multidisciplinary process has gained considerable interest and is moving forward rapidly based on specific obligations for quality performance, education and training, and standards of care discipline-todiscipline. FMTs, like other project teams (e.g., water, sanitation, and sheltering projects), have specific skills obtained by competency-based education and training that qualify them in each discipline. Health care workers such as physicians, nurses, dentists, allied health professionals, and laboratory technicians, among others, also come to the humanitarian community with specific health care degrees and postdegree specialty training. What defines a humanitarian health professional is the combination of these two competency sets (see Figure 1): SHARED CORE HUMANITARIAN COMPETENCIES INDIVIDUAL SKILL SPECIFIC COMPETENCIES HUMANITARIAN PROFESSIONAL Figure 1. A 'humanitarian health professional' can be defined by the combination of individual skillspecific competencies such as those obtained by a medical or nursing degree and the completion of shared core competencies that all humanitarian professionals, such as logisticians, project managers, security personnel, human rights lawyers, and health care workers must possess. (Concept and design of Figure 1 by F.M. Burkle, Jr., Harvard Humanitarian Initiative, Harvard University, Cambridge, MA, 2012) 3. Multidisciplinary Education and Training In any health emergency, a rapid response by competent physicians and other health professionals is essential. All health professionals in multiple settings, (eg, hospitals, private practitioners, public health, community health centers, skilled nursing facilities) have a responsibility to ensure they are prepared to serve their communities in the event of a disaster. To be effective, education and training requires consensus on a set of shared competencies, learning objectives, and performance metrics; with course curricula based on a well-defined and testable body of knowledge and skills[16]. Minimizing adverse health outcomes requires cooperative efforts that cross traditional boundaries of health specialties, professions, and nationalities. To respond effectively, health professionals, regardless of specialty or area of expertise, require a fundamental understanding of the disaster management system and the ways in which various health-related roles are integrated to protect health and respond to disease or injury. Proficiency requires knowledge and skills beyond those typically 4 acquired in clinical and public health training and practice, and must encompass unique competencies. The delivery of optimal care in a disaster relies on both clinical and public health expertise, and depends on a common understanding of each health professional’s role in the broader emergency management system. All health professionals should be knowledgeable about the range of illnesses and injuries that may arise in a disaster or humanitarian crisis and how their particular expertise facilitates effective response [16]. In addition, all must be able to recognize the general features of disasters and public health emergencies and be knowledgeable about their impact on the population, how to report a potential public health event, and where to access pertinent information as required. The authors suggest that the following elements should be considered 'essential' components in any disaster training program for health professionals: Personal and family preparedness is crucial to ensure health professionals will report to work when needed in a disaster. This is most effective when implemented on a systems basis so that all employees understand roles and responsibilities that fit into a larger framework. Health professions training should utilize an all-hazards approach, which is systems-oriented and sustainable. In response to all hazards, affected populations are best-served by a multidisciplinary approach to policy, planning, and practice. All health professions and disciplines should be represented in formulating policy and planning and be trained to function as integrated teams. All-hazards response requires integration and cooperation across all sectors including public health agencies, academic/health professions institutions, emergency management services, community health and service organizations, practitioners, and volunteers. For training programs to assure that health professionals can perform effectively in a disaster or public health emergency, curricula need to be 'standardized' and based upon a consensus set of core competencies with learning objectives related to those competencies. All-hazards training for health professionals must anticipate the particular needs of underserved and other vulnerable populations in disasters with locally relevant and socially and culturally sensitive planning and practices. To engage health professionals in all-hazards training, the training must be accessible, acceptable, adaptable, time-efficient, cost-effective, evidence-based, and customized to the needs of learners and the communities they serve. Education and training in disaster preparedness should be flexible and convenient, which requires a variety of learning modalities (e.g., classroom, web based, exercises, drills). To encourage participation of health professionals in all-hazards training programs, incentives such as continuing education credits or professional certifications are desirable. Systematic evaluation of program effectiveness is needed on a regular basis, with modification of training approaches as needed to achieve successful process measures and outcomes. 4. Disaster and Crisis-Specific Competencies Humanitarian health workers are integrated under shared core humanitarian competencies with education and training for general health care providers. Core humanitarian competency education and training is traditionally provided by established non-governmental agencies (eg, MSF, ICRC) as well as established academic affiliated training centers throughout the world. For example, North America (USA and Canada) is fortunate to have 12 such centers that have offered competency-based training for 3 to 17 years. All of these programs train both civilian and military students on a regular basis. Similar opportunities exist or are being developed on all continents [16]. 5 Core competencies provide the fundamental basis of collective learning and help ensure consistent application and translation of knowledge into practice. In 2007, recognizing the need to better integrate competencies across all health specialties and professions, an expert stakeholder group was convened to develop a consensus-based educational framework and competency set from which educators could devise learning objectives and curricula in disaster medicine and public health[17]. This competency set, adopted by the National Disaster Life Support Education Consortium™ in 2008, and served as the basis for an extensive revision of the National Disaster Life Support™ training courses[see http://www.ndlsf.org]. In 2012, the results of a similar process was published that focused on the integration of cross-cutting competencies applicable to most, if not all, potential health system responders[18]. This effort delineated core competencies and associated sub-competencies on which to create a standard, baseline core curriculum for all potential health system responders. Additionally, separate subdiscipline-specific competencies (e.g., emergency surgery, tropical medicine, anesthesia, critical care, pediatrics, mental health in resource poor countries, among others) and courses are available both regionally and internationally (eg, MSF and ICRC Emergency Surgery courses, American Academy of Pediatrics' sponsored "Children & Disasters" training program for use in international/developing countries). Existing centers of learning and practitioners of aid have collaborated to develop competencies that form the foundational basis of curriculum and course development.(see Tables 1 and 2) While all published competencies are similar in many areas, they may differ in emphasis of specific discipline or professional skill requirements over those of others. As such, competencies exist for skills related to disaster medicine, nursing, and emergency medical services (EMS) professionals for single event disasters at a national level, others focus primarily on public health emergencies and preparedness, whereas others strictly focus on international humanitarian crises in resource poor countries. Core humanitarian competencies typically emphasize multidisciplinary team requirements that are required by all professionals not just those in the health care workforce. Table 1. Representative Competency Sets [16]: Examples of competency sets that can be used in the development of curricula and courses by academically-affiliated training centers, non-governmental organizations, and private governmental organizations. Completion of competency-based training leads to certification of the providers. All Potential Health System Responders: • Core Competencies for Disaster Medicine and Public Health[18] All Health Professionals: A Consensus-Based Educational Framework and Competency Set for the Discipline of Disaster Medicine and Public Health Preparedness[17] Clinicians and EMS Professionals • National Standardized All-Hazard Disaster Core Competencies for Acute Care Physicians, Nurses, and EMS Professionals: Schultz CH, Koenig KL, Whiteside M, et al. Annals of Emergency Medicine. 2012;59(3):196-209. Public Health Professionals: • Public Health Preparedness and Response Core Competency Model. Final Model Version. 1.0. Centers for Disease Control and Prevention and the Association of Schools of Public Health; December 17, 2010. Retrieved from http://www.asph.org/userfiles/PreparednessCompetencyModelWorkforce-Version1.0.pdf. • Association of Schools of Public Health. Global Health Competency Model. Final Version 1.1; October 31, 2011. Retrieved from http://www.asph.org/userfiles/Narrative&GraphicGHCompsVersion1.1FINAL.pdf. 6 Humanitarian Assistance Professionals: • Establishing Common Competencies and Leadership Frameworks. London. United Kingdom: Consortium of British Humanitarian Agencies (CBHA); 2010. Retrieved from http://www.thecbha.org/media/website/file/CBHA_Competency_Frameworks.pdf. • Network on Humanitarian Assistance International Association of Universities (NOHA). Professional Profiles and Competencies. Retrieved from http://www.nohanet.org/noha-masterprogramme/professional-profiles-and-competencies-.html. Table 2. Consensus-Derived Core Competencies for All Potential Health System Responders[18] Core Competency 1.0 Demonstrate personal and family preparedness for disasters and public health emergencies. 2.0 Demonstrate knowledge of one’s expected role(s) in organizational and community response plans activated during a disaster or public health emergency. 3.0 Demonstrate situational awareness of actual/potential health hazards before, during, and after a disaster or public health emergency. 4.0 Communicate effectively with others in a disaster or public health emergency. 5.0 Demonstrate knowledge of personal safety measures that can be implemented in a disaster or public health emergency. 6.0 Demonstrate knowledge of surge capacity assets, consistent with one’s role in organizational, agency, and/or community response plans. 7.0 Demonstrate knowledge of principles and practices for the clinical management of all ages and populations affected by disasters and public health emergencies, in accordance with professional scope of practice. 8.0 Demonstrate knowledge of public health principles and practices for the management of all ages and populations affected by disasters and public health emergencies. 9.0 Demonstrate knowledge of ethical principles to protect the health and safety of all ages, populations, and communities affected by a disaster or public health emergency. 10.0 Demonstrate knowledge of legal principles to protect the health and safety of all ages, populations, and communities affected by a disaster or public health emergency. 11.0 Demonstrate knowledge of short- and long-term considerations for recovery of all ages, populations, and communities affected by a disaster or public health emergency. Figure 2 depicts four proficiency levels of health professionals in disaster medicine and public health as correlated with their expected role in a disaster. The baseline or floor-level competencies are intended to serve as the foundation for the more specific competencies developed by other entities. Second level competencies are those required by the institutions, organizations, and agencies in which health professionals work each day. Third level competencies apply to some – but not all – members of the health disciplines and professions that require more specialized knowledge and skills in disaster-related medicine and public health (eg, emergency medical and nursing personnel). The tip of the pyramid contains the very specific competencies expected of health personnel who comprise various disaster 7 response teams, including FMTs. As depicted in Figure 2, competencies become more specialized as an individual moves up the pyramid, but everyone starts at the same base level of proficiency. Figure 2. Defining the Audience: A Multi-tiered and Multidisciplinary Learning Framework • HighlySpecialized Competencies Highly specialized and integrated competencies for regularly deployed responders • • • • National Disaster Medical System Teams (DMAT/DMORT) US Public Health Service Teams FMTs Doctors Without Borders/ Médecins Sans Frontières Clinical fellowships Discipline/Profession Specific Competencies Members of the health disciplines and professions that require more specialized knowledge and skills in disaster–related medicine and public health Role/Function/Category Specific Competencies • Hospital workers • Healthcare workers • Medical Reserve Corps • Health profession students • • Humanitarian aid workers • Public health workers • Additional competencies required for expected roles in the healthcare facility, public health agency, or other practice or community response organization Core Competencies for All Potential Health System Responders Source: Adapted from Reference 18. 5. Global Support Networks Several sector-wide networks have developed over recent years, for example the Active Learning Network for Accountability and Performance (ALNAP) made up of international humanitarian organizations promotes successful means to enhance quality performance among NGOs. A network called ELRHA (Enhancing Learning and Research for Humanitarian Assistance) is a new collaborative network dedicated to supporting partnerships between higher education institutions and humanitarian organizations and partners around the world[4]. The ELRHA Project moves the professionalization of humanitarian aid workforce from "discussion to action" [19]. The EHRHA network consists of Regional HUBS (currently active are those from East Africa, Europe, United Kingdom, and North America[20]; see Figure 3). Figure 3. The EHRHA HUB Network: One 'HUB' site has been allocated per active HUB. Adapted from http://www.elrha.org/work/professionalisation/hubs. 8 REGIONAL HUBS Within these HUBs are educational and training projects and programs to professionalize not only health providers but also logisticians, security managers, humanitarian law experts, human resources professionals and many others that support life-saving assistance projects in water, sanitation, health, shelter, food and energy. It is being encouraged that worldwide actions take place between existing HUB training centers in developed countries and those struggling to sustain such expertise in developing countries, the goal being to ensure regionally appropriate and culturally sensitive education and training curricula and courses leading to certification in humanitarian assistance on all continents. The process of organizing education and training centers within regional HUBS should consider the following [21]: 1. Expectations are that each discipline, such as medicine, law, logistics, and security would determine and demonstrate discipline-specific competency-based education and training. This would be completed based on regional and cultural standards as global HUBS. 2. The HUBS would establish recognized certified training programs and work with members, academics, and training institutions to devise certification criteria for entry-, mid- level and higher levels of members obtaining the training. 3. The Regional Hubs would provide accredited trainers from accredited academic affiliated training centers. Trainers would become accredited via their training institutions and or by supervised experience in humanitarian missions and a track record of teaching the competency-based curriculum content and courses. 4. After creating a list of competencies, both core humanitarian competencies (that all humanitarian workers need to know) and discipline specific ones (required by the professional specialty), the regional HUBS would devise the routes for certification of the people they trained. This most commonly comes from individuals completing a specified curriculum, demonstrating competency through examination or experience, and experienced workers who provide a portfolio or 'pass port' to document the acquisition of competencies through previously completed FMT services. 9 5. Ideally, accredited training centers regionally would organize themselves under Professional Associations of Accredited Academic Training Centers in Humanitarian Health (or emergency surgery, tropical medicine, humanitarian pediatrics, mental health, etc.) to ensure timely and accurate updates in educational advances, share relevant information, determine common data impact documentation and reporting standards, devise commonly accepted competencies to meet new education challenges, and provide advocacy efforts worldwide. 6. Registry of Certified Humanitarian Health Providers As the professionalization process matures, a registry of certified providers needs to be developed. Regional HUB-accredited training centers would seek recognition from the humanitarian stakeholders (NGOs, IOs, Donors, etc) whose interest is to recognize and support the professionalization process of the FMTs and accept the certification it provides[19]. The process leading to recognized academic associations for individual professional disciplines is summarized as [21]: Organize independent 'discipline-specific' professionals regionally Establish a forum for the development of core humanitarian and core discipline-specific competencies Set professional and ethical standards Accredit training centers and trainers Establish discipline-specific routes to certification Promote research agendas to build curriculum content and standards of care Internationalize the field (among like-minded regional HUBS) Individual volunteers to humanitarian missions as well as those organized under NGO health services delivery organizations (eg, ICRC, MSF, International Medical Corps) would benefit equally under this format of professionalization. It should be clear that the obligation that all health care providers have is to ensure they have the competencies to do what they are expected to do. 7. Closing Comment Sustained efforts, including those described in this paper, are needed to establish and maintain a humanitarian health workforce that possesses the knowledge, skills and abilities to support all healthrelated aspects of disaster management. Formal education and training can enhance the ability of all potential health system responders to be useful in an emergency as volunteers or as members of wellestablished organizations with significant disaster expertise. Additional research is necessary to identify the extent to which these efforts are integrated into current academic and professional development programs within the health sciences, what gaps exist in achieving these standards within current curricula, and what mechanisms exist or need to be developed to fill identified gaps. 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