GO P 012 PIRSA RISK MANAGEMENT POLICY PIRSA is committed to a high standard of risk management through the development and implementation of a PIRSA Risk Management Framework specific to the agency’s business and organisational context. Risk management extends to PIRSA’s contribution to the economic, social and environmental objectives stated in South Australia’s Strategic Plan. All management and staff must take responsibility for managing the risks in their areas of activity to enable the agency to achieve its strategic outcomes and business objectives. Document Control Managed by: PIRSA Risk and Integrity Contact Responsible Unit position: Barbara Payne Approved by: Manager, Risk and Integrity Version: PIRSA Executive File & document CORP F2010/001086 person: Contact Manager, Risk and Integrity Date approved: 23 April 2012 1.2 number: A1590124 Status: Approved Security Public position: Contact number: (08) 8226 0237 Next review date: 23 April 2017 classification: CONTENTS 1. TITLE ............................................................................................................................................. 4 2. POLICY STATEMENT ................................................................................................................... 4 3. PURPOSE ..................................................................................................................................... 4 4. SCOPE .......................................................................................................................................... 4 5. OBJECTIVES ................................................................................................................................ 5 6. POLICY DETAILS ......................................................................................................................... 5 6.1 Risk management framework ................................................................................................. 5 6.1.1 Risk management system .............................................................................................. 6 6.1.2 Strategic planning and risks ........................................................................................... 6 6.1.3 Risk management reporting and records management .................................................. 6 6.1.4 Risk registers .................................................................................................................. 7 6.1.5 Project management ...................................................................................................... 7 6.1.6 Risk management procedure.......................................................................................... 8 6.1.7 Fraud and corruption ...................................................................................................... 9 6.1.8 Work health safety and injury management ................................................................... 9 6.1.9 Protective security .......................................................................................................... 9 7. ROLES AND RESPONSIBILITIES ................................................................................................ 9 8. MONITORING, EVALUATION AND REVIEW............................................................................. 12 9. DEFINITIONS AND ABBREVIATIONS ....................................................................................... 12 10. ASSOCIATED DOCUMENTS ..................................................................................................... 14 11. REFERENCES ............................................................................................................................ 15 APPENDIX A – ANNUAL RISK MANAGEMENT STATEMENT BY DIVISIONAL EXECUTIVE DIRECTORS ................................................................................................................................ 16 APPENDIX B – PIRSA RISK MANAGEMENT FRAMEWORK ............................................................. 17 Pirsa Risk Management Policy Page 2 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public Revision Record Date Version Revision description 05/11/2012 0.2 Transcribing of content to meet PIRSA style guide requirements. 31/12/2012 0.3 Update to policy following consultation. 29/01/2013 0.4 Update for capture in Objective. 23/04/2013 1.0 Policy approved by PIRSA Executive. 22/08/2014 1.1 Policy updates to include references to the 1) PIRSA Fraud and Corruption 2) PIRSA Work health Safety and Injury Management and 3) PIRSA Protective Security Policies. 02/12/2014 1.2 Policy updates approved by PIRSA Executive. Pirsa Risk Management Policy Page 3 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 1. TITLE PIRSA Risk Management Policy GO P 012. This document is part of the PIRSA Risk Management Framework. 2. POLICY STATEMENT PIRSA is committed to a high standard of risk management through the development and implementation of a PIRSA Risk Management Framework specific to the agency’s business and organisational context. Risk management extends to PIRSA’s contribution to the economic, social and environmental objectives stated in South Australia’s Strategic Plan. All management and staff must take responsibility for managing the risks in their areas of activity to enable the agency to achieve its strategic outcomes and business objectives. 3. PURPOSE The purpose of this policy, its companion PIRSA Risk Management Procedure GO R 003 (this hyperlink is accessible by SA Government employees only) and the PIRSA Risk Management Framework is to assist management and staff in implementing good risk management practices; and to encourage decisions made on the basis of good information rather than existing practice or anecdotal evidence. The policy may be applied at all stages in the life of any activity or significant project or initiative; and can have application across every activity within PIRSA. The PIRSA Risk Management Framework is built on the Government of South Australia Risk Management Policy Statement, Australian Business Excellence Framework and Government of South Australia High Performance Framework. Its design reflects the principles and processes outlined in the AS/NZS ISO 31000 International Standard on Risk Management – Principles and Guidelines. 4. SCOPE This policy applies to all employees in all divisions across PIRSA; and to contractors, consultants, volunteers and any others who act on behalf of PIRSA. It excludes risk assessments in relation to work health safety and injury management or PIRSAFE policies or procedures. Such assessments are to be completed in accordance with the PIRSA Work Health Safety Risk Management Procedure HR OHS&W R 002 (this hyperlink is accessible by SA Government employees only). Pirsa Risk Management Policy Page 4 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 5. OBJECTIVES The objectives of this policy are to: commit the allocation of appropriate resources and actions to optimise opportunities and mitigate threats enable PIRSA to demonstrate that it is actively managing its risks minimise exposure to financial losses and facilitate the protection of physical and intangible assets minimise interruptions to services provided to the public improve and increase community confidence in individual and agency performance promote measured risk taking and effective management of risks facilitate effective delivery of agency and divisional programs, and allocation and use of resources deliver a high standard of customer service ensure a high standard of accountability enable creativity and innovation in management practice. 6. POLICY DETAILS 6.1 Risk management framework PIRSA’s commitment to managing risks is vital to achieve the agency’s objectives. This will be achieved through the implementation of the PIRSA Risk Management Framework. Although it is preferred to apply the framework prior to commencement of an activity or significant project or initiative, it is able to be applied at any stage of the life of any activity or significant project or initiative. The framework can also have application across every activity within PIRSA. A structured and transparent framework must be an integral part of everyday work, and is as much about identifying opportunities for future improvements as avoiding or mitigating losses. Two diagrams explaining the PIRSA Risk Management Framework are provided in Appendix B. For more information on the process for identification, assessment, evaluation, control and mitigation of risks within PIRSA, please refer to the PIRSA Risk Management Procedure GO R 003 (this hyperlink is accessible by SA Government employees only). Pirsa Risk Management Policy Page 5 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 6.1.1 Risk management system PIRSA uses the Advisor computer software package, developed by Methodware, to record and report on risks, controls and treatments in a consistent manner. The system enables the development of tailored risk models to review, assess, analyse, report and manage risks. Use of the software is mandatory to record and report on risks throughout PIRSA. 6.1.2 Strategic planning and risks Each division is required to conduct a formal annual review of their strategies, objectives, budgets and KPIs with a view to identifying risks that may impede or block their achievement. Consideration should also be given to legislative compliance reporting, changes to PIRSA requirements, recommendations by the PIRSA Audit and Risk Management Committee and agency internal audit reports. Identification, assessment, analysis, and treatment of divisional risks should be continuously monitored and reviewed. Risk management activities should support the PIRSA Annual Risk Management Statement by Divisional Executive Director (refer to Appendix A) made by each divisional director, which will in turn support the PIRSA Annual Risk Management Statement by the Chief Executive. 6.1.3 Risk management reporting and records management Each stage of the risk management process must be documented. Documentation includes risk assessments, assumptions, methods, data sources and results. Risk management registers, templates, reports and other documentation and records for each stage of the risk management process are to be captured, managed and kept in a business division file registered in the PIRSA Objective EDRMS (under the relevant red function folder such as ‘Agency Governance’, ‘Biosecurity Governance’, ‘Crops & Grains’ or ‘Financial Management’; and green ‘Risk Management’ activity folder combination). All information regarding the risk management process should be documented by use of the PIRSA Risk Template (this hyperlink is accessible by SA Government employees only), with electronic data subsequently transcribed and maintained in the PIRSA Methodware Advisor Risk Management System. This includes supporting information and resources. Pirsa Risk Management Policy Page 6 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 6.1.4 Risk registers Risks identified through the risk assessment process and completed PIRSA Risk Templates (this hyperlink is accessible by SA Government employees only) will determine what risks are captured in divisional risk registers and the PIRSA Strategic Risk Register. On an as needed basis, ‘extreme’ and ‘high’ divisional risks or operational risk actions may be escalated to the PIRSA Audit and Risk Management Committee for monitoring and review where divisions may anticipate potential reputation or compliance impacts to PIRSA. 6.1.5 Project management PIRSA relies on the risk assessment process to be integrated into all planning processes for activities of the agency, including significant projects, initiatives, proposals and cabinet submissions. Risk information obtained is a fundamental consideration in measured risk taking and decision making. All defined PIRSA projects and initiatives are required to comply with the PIRSA Risk Management Procedure GO R 003; and have a PIRSA Risk Template completed and approved prior to project initiation (these hyperlinks are accessible by SA Government employees only). The PIRSA Risk Management Road Map Diagram below illustrates the integration and alignment of risk management activities into strategic, day-to-day and project operations. Pirsa Risk Management Policy Page 7 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public PIRSA Risk Management Roadmap Diagram 6.1.6 Risk management procedure The PIRSA Risk Management Procedure GO R 003 (this hyperlink is accessible by SA Government employees only) supports this policy; and provides further background and guidance on the integration of risk management into any stage of an activity or significant project or initiative within PIRSA. This includes further information on: the purpose of the PIRSA Risk Management Framework; what risk management is and why it is important; and how to establish the context for the identification, analyses and evaluation of risks procedural steps for identifying, analysing, evaluating, treating, monitoring and reviewing, communicating and consulting on risks, including references to the PIRSA Risk Matrix and completion of the PIRSA Risk Template (this hyperlink is accessible by SA Government employees only) risk management training, systems, reporting, registers, strategic planning and project management process. Pirsa Risk Management Policy Page 8 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 6.1.7 Fraud and corruption The PIRSA Fraud and Corruption Prevention Policy HR P 022, PIRSA Fraud Control Plan and PIRSA Whistleblowers Policy HR P 001 (these hyperlinks are accessible by SA Government employees only – publicly accessible versions are available on the PIRSA Internet Management Policies website) underpin PIRSA’s commitment to high levels of professionalism and ethical behaviour. The PIRSA culture will ensure that fraud and corruption prevention, detection and response are an integral part of PIRSA’s activities and capabilities. 6.1.8 Work health safety and injury management The PIRSA Work Health Safety and Injury Management Policy HR OHS&W P 001 (this hyperlink is accessible by SA Government employees only) specifies the health and safety risk management processes to be utilised to address and mitigate risks arising from work health safety and injury management in accordance with the Work Health and Safety Act 2012 and Work Health and Safety Regulations 2012. It applies to all PIRSA employees, workers, volunteers, contractors and others. 6.1.9 Protective security The PIRSA Protective Security Policy GO P 005 (this hyperlink is accessible by SA Government employees only) provides the foundation for security efforts and provides principles and standards for all PIRSA employees in preventing and managing security risks. 7. ROLES AND RESPONSIBILITIES Party / Parties Roles and responsibilities Chief Executive Approving the policy. Being accountable to the Minister for the development and implementation of a PIRSA Risk Management Framework specific to the agency’s strategic objectives, business activities and organisational context. Being accountable for risk management of PIRSA’s contribution towards South Australia’s Strategic Plan objectives. Completing the Annual Risk Management Statement by the Chief Executive. Pirsa Risk Management Policy Page 9 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public Party / Parties Roles and responsibilities Deputy Chief Providing an environment for managing risks in areas for which they have Executive / Group Executive Directors responsibility, including: o acting as the key driver of risk management and actively supporting associated processes o developing risk management practices o ensuring that these processes and practices are fully communicated to, and have the active support of all employees o identifying, ongoing assessment and treatment of risks o considering any necessary funding allocations and/or processes to deal with and manage risks o trusting and empowering employees to manage risks o recognising and rewarding performance where risks have been managed well o ensuring that risks relevant to their divisions are identified, understood and effectively managed o reporting on the status of key divisional risks to the PIRSA Audit and Risk Management Committee on a quarterly basis. Executive Directors Completing an Annual PIRSA Risk Management Statement by Divisional Executive Director (refer to Appendix A) declaring AS/NZS ISO 31000 International Standard on Risk Management – Principles and Guidelines have been integrated into all business and activity planning for their divisional risk register. Ensuring that risks are identified, analysed, treated and reported, with due consideration given to the possible impact of the risks across PIRSA as well as on external stakeholders. Manager, Risk and Integrity Implementing the policy (including communication, awareness and training). Contributing to the development of consistent risk management practices across PIRSA by establishing a network for sharing risk management learning. Providing guidance and advice to colleagues around all matters relating to the risk management process. Coordinating the dissemination and collection of all information relating to the risk management process across all the divisions of PIRSA. Pirsa Risk Management Policy Page 10 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public Party / Parties Roles and responsibilities PIRSA Audit and Risk Ongoing management of the policy (including feedback, review, document and records Management Committee management requirements, updating policy versions and removal of revoked policies). Providing policy advice and assistance, including interpreting policy requirements. Evaluating, monitoring and reviewing the policy. Overseeing risk management activities within PIRSA through the PIRSA Internal Audit Function. Escalating divisional risks via the Manager, Risk and Integrity, divisional directors and divisional units. PIRSA Internal Audit Function Being accountable to the PIRSA Audit and Risk Management Committee. Assisting PIRSA management by providing objective and systematic analysis, advice and recommendations concerning the effectiveness of risk management, control and governance processes. Working in close partnership with PIRSA Audit and Risk Management Committee and the Auditor General’s Department to evaluate: o the effectiveness of PIRSA systems of internal control that assist in mitigating risks to tolerable levels o compliance with PIRSA’s strategic objectives, policies and procedures o the effectiveness and efficiency of PIRSA’s business operations and activities o statutory and regulatory compliance o independent examinations and evaluations of risk management or mitigation plans (policies, procedures and systems) in place to manage risk o risk management of new and developing SA Government initiatives impacting on PIRSA o whether the operational scope and authority of the PIRSA Internal Audit Function is set in the PIRSA Audit and Risk Management Terms of Reference approved by the PIRSA Audit and Risk Management Committee. PIRSA Staff Complying with the policy and performing any particular policy actions or steps. Pirsa Risk Management Policy Page 11 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 8. MONITORING, EVALUATION AND REVIEW The PIRSA Audit and Risk Management Committee will review this policy at least once every three (3) years or earlier if required, to ensure continuous improvement. Any changes will be published on the PIRSA intranet and communicated to PIRSA employees. Compliance with this policy will be periodically reviewed through the PIRSA Internal Audit Program. Key performance indicators have been assigned to each requirement of this policy and the associated PIRSA Risk Management Procedure GO R 003 (this hyperlink is accessible by SA Government employees only) as follows: PIRSA Risk Management Policy and Procedure Key Performance Indicators Activity Activity owner Due date Annual review of the PIRSA Strategic Plan and key Manager, Risk and Integrity May of each year Director, Finance and May of each year strategic risks. Annual budgeting and planning process completed. Prudential Management Divisional risk assessment and analysis completed. Divisional Executive June of each year Directors Development of risk treatment plans completed. Manager, Risk and Integrity July of each year Annual Risk Management Statements by Divisional Divisional Executive August of each year Executive Director (refer to Appendix A) submitted. Directors Annual Risk Management Statement by the Chief Chief Executive August of each year Executive completed. 9. DEFINITIONS AND ABBREVIATIONS Term Meaning Activity Installing or performing a function or mission. Pirsa Risk Management Policy Page 12 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public Term Meaning Communication and Continual and iterative processes than an organisation conducts to provide, share or consultation obtain information and to engage in dialogue with stakeholders regarding the management of risk. Control A measure that is modifying a risk. Monitoring Continual checking, supervising, critically observing or determining the status of a risk in order to identify change from the performance level required or expected. Review Activity undertaken to determine the suitability, adequacy and effectiveness of the subject matter to achieve established objectives. Risk An effect of uncertainty on objectives such as financial, environmental goals. Such risk can apply at different levels such as strategic, organisational wide, project, product or process. Risk analysis A process to comprehend the nature of risk and determine the level of risk. Risk assessment The overall process of risk identification, analysis and evaluation. Risk evaluation The process of comparing the results of risk analysis with risk criteria to determine whether the risk and/or its magnitude are acceptable or tolerable. Risk identification The process of finding, recognising and describing risks. Risk management The set of components that provide the foundations and organisational arrangements framework for designing, implementing, monitoring, reviewing and continually improving risk management throughout the organisation. Risk management A scheme within the PIRSA Risk Management Framework specifying the approach, plan the management components and resources to be applied to the management of risk. Risk management The systematic application of management policies, procedures and practices to the process activities of communicating; consulting; establishing the context; and identifying, analysing, evaluating, treating, monitoring and reviewing risk. Risk management The coordinated activities to direct and control an organisation with regard to risk. Risk owner A person within the entity with the accountability and authority to manage a risk. Pirsa Risk Management Policy Page 13 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public Term Meaning Risk treatment A process to modify risk. Stakeholder A person or organisation than can affect, be affected by, or perceive themselves to be affected by a decision or activity. 10. ASSOCIATED DOCUMENTS Note: most of the following hyperlinks to agency documents published on the PIRSA intranet are only accessible by SA Government employees, unless otherwise indicated: PIRSA intranet > Risk Management and Audit site PIRSA intranet > Work Health Safety and Injury Management (PIRSAFE) site PIRSA Document and Records Management Policy IM P 002 and associated guidelines PIRSA Legal Compliance Framework intranet site PIRSA Fraud and Corruption Prevention Policy HR P 022 (a publicly accessible version of this policy is available on the PIRSA Internet > Management Policies website) PIRSA Fraud Control Plan (a publicly accessible version of this plan is available on the PIRSA Internet > Management Policies website) PIRSA Protective Security Policy GO P 005, including the PIRSA Protective Security Plan (under development) PIRSA Risk Management Framework (refer to Appendix B) PIRSA Risk Management Procedure GO R 003 PIRSA Risk Template PIRSA Whistleblowers Policy HR P 001 (a publicly accessible version of this policy is available on the PIRSA Internet > Management Policies website) PIRSA Work Health Safety and Injury Management Policy HR OHS&W P 001 PIRSA Work Health Safety Risk Management Procedure HR OHS&W R 0002 Pirsa Risk Management Policy Page 14 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public 11. REFERENCES AS/NZS ISO 31000 International Standard on Risk Management – Principles and Guidelines Australian Business Excellence Framework Government of South Australia High Performance Framework Government of South Australia Risk Management Policy Statement PIRSA Corporate Plan 2013-2015 South Australia’s Strategic Plan Work Health and Safety Act 2012 Work Health and Safety Regulations 2012 Workers Rehabilitation and Compensation Act 1986 Workers Rehabilitation and Compensation Regulations 2010 Pirsa Risk Management Policy Page 15 of 18 Approved: 23 April 2013 Printed: 3:45 AM 17/02/2016 Security Classification: Public APPENDIX A – ANNUAL RISK MANAGEMENT STATEMENT BY DIVISIONAL EXECUTIVE DIRECTORS I state that, following a comprehensive review of Name Division Name knowledge and application of risk management principles and processes, activities consistent with AS/NZS ISO 31000 International Standard on Risk Management – Principles and Guidelines are integrated into all business and activity planning. Title: Signature: Date / / OR I state that, following a comprehensive review of Name Division Name knowledge and application of risk management principles and processes, activities consistent with AS/NZS ISO 31000 International Standard on Risk Management – Principles and Guidelines are integrated into all business and activity planning with the exception of: ………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………… …..…………………………………………………………………………………………………………………… Title: Signature: Date / / APPENDIX B – PIRSA RISK MANAGEMENT FRAMEWORK PIRSA Risk Management Framework Diagram 1 PIRSA Risk Management Framework Diagram 2