CORE COMPETENCIES – LAW ENFORCEMENT Contributing Journey Advanced Relationship - Internal Team Member: Exhibits good teamwork skills including the ability to take on tasks that lead to the achievement of team goals. Professional Relationships: Promotes and supports respect for policies and regulations of the department. Integrity: Adheres to established code of ethics for law enforcement officers. Relationship – Internal Relationship - Internal Team Member: Demonstrates a “can Team Member: Adapts to a do” attitude toward team work, and leadership role within the team encourages others to contribute. environment. Professional Relationships: Professional Relationships: Reflects Possesses an awareness of the attitude of dedication and impact of police work on the public. professionalism of the department, a distinct credit to the department. Integrity: Encourages honesty, truthfulness, and integrity in others. Integrity: Exhibits strong moral principles and convictions as demonstrated by personal actions. Relationship - External Cultural Diversity: Understands the various cultural differences and uses this understanding to competently resolve situations and problems. Is at ease with members of other ethnic/racial groups. Responds to needs objectively, exhibiting sensitivity to cultural differences. . Customer Service: Conducts self in courteous, friendly and empathetic manner, using authority when appropriate. Communicates with and Relationship - External Cultural Diversity: Works proactively to address diversity issues with groups and individuals from different ethnic backgrounds. Customer Service: Consistently demonstrates the willingness to go above what is expected when addressing the needs of others. Relationship – External Cultural Diversity: Serves as coordinator or facilitator for cultural diversity programs within the University or community. assists others in a professional, unbiased manner. Demonstrates verbal and non-verbal skills appropriate to the situation. Integrity: Adheres to highest standards of honesty, truthfulness, and integrity and encourages the same of others. Exhibits strong moral principles and convictions as demonstrated by personal actions. Integrity: Encourages honesty, truthfulness and integrity in others. Knowledge Knowledge Knowledge of law: Exhibits good Knowledge of law: Applies laws, working knowledge of all laws and including lesser-known and seldom applies that knowledge to normal used laws, routinely and without activity and applies lesser-known and dependence upon reference seldom used ones with the assistance materials. of reference materials. This includes criminal laws, motor vehicle laws, and criminal procedures. Knowledge of policy and University Knowledge of policy and University practices: Possesses a good working practices: Applies lesser-known and knowledge of commonly used seldom used departmental and departmental and university practices, university practices, policies, policies, regulations, and procedures regulations, and procedures without applying lesser-known and seldom the assistance of reference materials. used ones with the assistance of Demonstrates familiarity with reference materials. Utilizes the departments/key personnel correct procedures when a policy responsible for implementing and/or regulation is violated. campus rules and regulations. Integrity: Exhibits strong moral principles and convictions as demonstrated by personal actions. Knowledge Knowledge of law: Possesses knowledge of current case law and advises other employees on legal issues. Knowledge of policy and University practices: Provides input into the policy-making operation of the University. Appearance General Appearance: Demonstrates neat and clean appearance complying with all appropriate departmental policies concerning grooming and appearance. Uniform/Equipment: Maintains uniform that are clean and fit properly. Equipment is maintained in a state of readiness. Professional Demeanor: Adheres to departmental policies, regulations, and practices with a positive attitude. Performance Attendance: Arrives for work in a timely manner ready to begin duties at the assigned time. Reports for work for each scheduled shift except for excused or approved time off. Written and Oral Communication: Demonstrates the ability submit accurate, complete reports and other written documentation in an Appearance General Appearance: Maintains a command bearing and is well groomed. Hair, personal hygiene and cleanliness clearly exceed standards. Professional Demeanor: Exhibits an active interest in his/her professional status through professional improvement, by positive acceptance of criticism, and by promoting respect for departmental regulations, policies and practices. Appearance General Appearance: Always displays a command bearing and is impeccably groomed. Hair, personal hygiene and cleanliness clearly exceed standards. Sets example for others. Uniform/Equipment: Always maintains uniform that are neat, clean, professionally laundered and pressed. Uniform and equipment serve as a model for others. Professional Demeanor: Recognizes the impact that his/her actions have on the reputation of the Department and University. Performance Attendance: Demonstrates dedication through regular attendance and promptness to work. Serves as a model for others. Written and Oral Communication: Reports are complete and detailed, accounting of events from beginning to end, written and organized so that readers understand what occurred. Written and Oral Communication: Reports are completed rapidly with no spelling or grammatical errors. Reports are rarely returned for correction. organized and timely fashion. Orally communicates in a manner applicable to the situation. Self-Initiated Activity: Recognizes and acts upon police-related activity and utilizes professional knowledge to detect, deter, or apprehend criminals. Officer Safety: Demonstrates accepted practices of officer safety, making others aware of unsafe practices or situations. Problem Solving/Decision-Making: Exhibits the ability to reason through a problem and come to a reasonable, acceptable conclusion in routine situations with little assistance. Adaptability: Adapts quickly to changes while maintaining effectiveness despite disruptions to the work routine. Equipment Use: Demonstrates the ability to effectively use law enforcement equipment including weapons, radio, and motor vehicles. Situation management: Exhibits calm and self control during high stress conditions. Self-Initiated Activity: Consistently initiates calls and thoroughly investigates possible indicators of criminal activity. Problem Solving/Decision Making: Exhibits the ability to reason through a problem and come to a reasonable, acceptable conclusion in complex, stressful and/or high risk situations. Situation management: Facilitates calm and control in self and others during high stress conditions; thereby, keeping situations from escalating. Problem Solving/Decision Making: Exhibits exceptional reasoning abilities in complex, stressful and/or high risk situations. Situation management: Possesses the skill and ability to deescalate volatile situations, bringing calm and control to most situations.