True Coaching: Effective Communication Tom Doyle www.truecoaching.net tkdoyle@speakeasy.net True Colors Word Sort ORANGE GOLD BLUE GREEN Active Variety Sports Organized Plan Neat Nice Helpful Friends Learning Science Privacy _______ _______ _______ _______ Fun Action Contests Clean On-Time Honest Caring People Feelings Curious Ideas Questions _______ _______ _______ _______ Playful Quick Adventurous Helpful Trustworthy Dependable Kind Understanding Giving Independent Exploring Doing Well _______ _______ _______ _______ Busy Free Winning Follow Rules Useful Save Money Sharing Getting Along Animals Thinking Solving Problems Challenge _______ _______ _______ _______ Exciting Lively Hands-On Pride Tradition Do Things Right Nature Easy Going Happy Endings Books Math Making Sense _______ _______ _______ _______ Total Total Total Total BLUE GREEN ORANGE GOLD Score: 4 the one most like you; 3 next most like you; 2 the next group; 1 least like you. Approx. Population % BLUE 15% GREEN 15% GOLD 35% ORANGE 35% True Colors License Plate Game Identify which color (or a first and second color) would be most likely to sport the following license plates. Be prepared to explain why you chose those colors: 1. YBNORMAL __________________ __________________ 2. GRRR8FUL __________________ __________________ 3. UGOT2BU __________________ __________________ 4. NTW8N4U __________________ __________________ 5. TYM2QLT` __________________ __________________ 6. HIONMTS __________________ __________________ 7. LATE __________________ __________________ 8. WANDERR __________________ __________________ 9. CHKMATE __________________ __________________ 10. TMSCORES __________________ __________________ 11. N2FISHING __________________ __________________ 12. PRNCISS __________________ __________________ 13. IRESCU __________________ __________________ 14. IX FE __________________ __________________ 15. 4EN JUNK __________________ __________________ 16. R U MINE __________________ __________________ 17. L84AD8 __________________ __________________ 18. LOVMYHON __________________ __________________ 19. LIV42DA __________________ __________________ 20. PD2MUCH __________________ __________________ 4 21. BBRILANT __________________ __________________ 22. INTODMUD __________________ __________________ 23. B HAP E __________________ __________________ 24. DOITRT __________________ __________________ 25. WIFE OKD __________________ __________________ 26. SLYPIG __________________ __________________ 27. GOANYWR __________________ __________________ 28. JUSBYIT __________________ __________________ 29. PB4WEGO __________________ __________________ 30. DYRSTR8S __________________ __________________ 31. X QQ ME __________________ __________________ Suggest a license plate or two for each of the colors: GOLD __________________ __________________ BLUE __________________ __________________ GREEN __________________ __________________ ORANGE __________________ __________________ Listening Styles © Mary Miscisin 2006 Blue Listening Style During conversations a Blue is focusing on more than just the words. They are attending to the meaning behind the message. They evaluate what they see, hear, and feel is being communicated, first about the speaker, then the message. They listen for the suggested values and assess whether theirs are in alignment or not. If they are not, then Blues consider whether the values should be accepted or rejected. This is one way of determining how they feel about he speaker. They get a sense of the extenuating circumstances around the speaker and will give the benefit of the doubt if they feel the person is sincere and cares about others. Once they have determined that it is okay to relate to the speaker, then they discern how they feel about the message. The message will not get through fully if the relationship is not first established. Gold Listening Style Golds listen for details- in order. They can lose their train of thought if the conversation sis interrupted or a person speaks off target. They like a well-planned, direct exchange and do not want to fill in the blanks. Golds listen for responsibility. They listen for the purpose of gathering particulars so they know what their part is. They pay attention and ask themselves, “What is my duty? What should I do with this information?” Golds are concerned with whether something is right or wrong. They are listening to decide the correctness of the speakers’ intentions as well as their status within the given context. The more they are able to determine the appropriateness of an interaction or response, the more comfortable they are in conversing. Green Listening Style Greens listen for information and want to know the purpose for the communication. Often, they assume the communicator has approached them to solve a problem or to exchange necessary or intriguing material. They tune out redundancy, extreme emotion, and subjects that are of little interest to them. They seem to automatically click into data gathering and concept or strategy formation. They focus so intensely on thinking about and processing the “data” presented that they regularly miss out on the additional messages supplied by non=verbal communication such as tonality, body language, and facial expressions. You may be sharing to gain empathy and instead they are concentrating on solving your challenge, offering little or no outward signs of compassion, while all the while in their minds, they are demonstrating the ultimate compassion by taking the time to solver your problem. Orange Listening Style Oranges listen for entertainment, impact, relevance, and usefulness. Unless you are incredibly engaging or reveal immediately how the information you are conveying is useful to an Orange, they may lose interest, especially if your communication is lengthy. If you fail to stimulate or keep their interest, they will do it themselves, making connections to what you are saying so they can in turn tell you a colorful story of something that happened to them. Their minds can whirl a mile-a-minute as they playfully hop from subject to subject. They also try to figure out the motive of the person speaking. “What do they want, need, or expect from me?” They do this almost simultaneously as they look for opportunities for themselves. They want to be able to take action with what is said, be it to share a quick joke, seize a challenge, or perform some feat. They listen in the present and process contextually, usually not linking so much to the past or distant future, but instead figuring out what they can do with the information in the moment or near future. True Colors Course Evaluation Form Site: Manhasset HS Date: Feb. 3, 2011 Name of Presenter: Tom Doyle Your Colors: _________________________________ Please indicate your agreement with each of the following statements by circling the appropriate number: Strongly Strongly Agree Disagree 1. Course met the stated objectives. 5 4 3 2 1 2. Instructor skillfully presented the material. 5 4 3 2 1 3. Instructor was well qualified & knowledgeable. 5 4 3 2 1 4. Materials provided were useful for improving Instruction. 5 4 3 2 1 5. Facilities were appropriate for the program. 5 4 3 2 1 6. I learned something new today! 5 4 3 2 1 7. I had fun learning about the Colors! 5 4 3 2 1 Describe your overall reaction to this program.________________________________ ______________________________________________________________________ ______________________________________________________________________ Suggestions for improving the workshop. ____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Would you recommend this course to others?__________________________________ Thank you for completing this form!