Media Coverage of the Northridge and North Coast Earthquakes in California by Christine M. Rodrigue Department of Geography California State University Long Beach, CA 90840-1101 USA Eugenie Rovai Department of Geography and Planning California State University Chico, CA 95929-0425 USA and Susan E. Place School of Graduate, International, and Sponsored Programs California State University Chico, CA 95929-0875 USA INTRODUCTION In the early morning of January 17, 1994, a magnitude 6.7 (Mw) earthquake shook the Los Angeles area (Figure 1). There were several spectacular collapses of buildings and freeways, including the Northridge Meadows apartment building, in which 16 people died when the first floor failed. Estimates of those killed by the quake range from 57 (e.g., U.S. Geological Survey 1996) to 72 people (e.g., Federal Emergency Management Agency 1998). 11,846 people were injured to the point of seeking or being brought to medical attention (FEMA 1998 ). Although loss of life was moderate by global standards, damage to property was enormous. Current estimates include $16.6 billion in insured property loss in 1999 dollars, $9.5 billion in Federal financial assistance (Torregrosso et al. 2002), $6.5 billion in business interruption costs in 1994 dollars (Gordon and Richardson 1995), and $20 billion in hidden uninsured losses, including deductibles paid by insured homeowners, repairs paid out of pocket, and damages to uninsured buildings (Platt 2000). Hurricane Andrew in 1992 and the January 17 Northridge earthquake were considered the costliest natural disasters in United States history until September 11th, 2001. Northridge and Andrew have since been superseded by the sociogenic disasters of "9/11," with insurance payments exceeding $30 billion (Torregrosso et al. 2002) and total costs exceeding $100 billion (Institute for the Analysis of Global Security 2004), and Hurricane Katrina with $125 billion in economic losses, including $45 billion in insured losses alone (Munich RE 2005). Catastrophic earthquakes strike rural portions of California as readily as they do urban areas. On April 25-26, 1992, three powerful temblors with magnitudes 7.2, 6.5, and 6.7 (Engdahl and Villaseñor 2002; Oppenheimer et al. 1993) struck the rural Humboldt County area on the northwest coast of California (Rovai 1994). The first shock was about 24 km east of the town of Petrolia and 15 km south-southeast of Rio Dell and Scotia, while the epicenter of the second was 4 km southwest of Ferndale and 6 km north of Petrolia. The third struck just offshore about 1.5 km off Cape Mendocino, northwest of Petrolia and southwest of Ferndale (Figure 2). This series of earthquakes did very serious damage to the small towns of the area, including Ferndale, Fortuna, Honeydew, Petrolia, Rio Dell, and Scotia, amounting to $61 million in 1992 dollars (Rovai 1994). Given the magnitudes of these quakes, it was extremely fortunate that noone was killed by the quakes themselves, though one Federal Emergency Management Agency (FEMA) worker was killed subsequently in the course of assessing damage, and 98 people were injured (NOAA 1997). Such disasters have differential impact on various segments of the affected population. Obviously, differential impacts reflect the particular focal dynamics and physical properties of the underlying lithology and the seismic responses of structures and other infrastructure, together with the location of people and their belongings with respect to these. Less obviously, the social geography and history of the affected area also produce differential vulnerability to disaster among various populations. Vulnerability is a function of risk, but it cannot be conflated with it entirely (Rodrigue 1993). One is vulnerable to a hazard through the risk of a specified event taking place in a given time-frame 2 and the probability that one will be at a location where the energies released in the event can kill or injure human life or destroy or damage assets. More than statistical risk, though, social vulnerability reflects access to knowledge about an event, ability to evade it or mitigate its impacts, and, most importantly, capacity to recover from a disaster through command of personal resources or effective demand for social resources. This chapter focuses on the rôle of the media in constructing vulnerability after the Northridge and North Coast earthquakes. Specifically, the paper documents the spatial patterns of damages from both earthquakes and then compares them with the spatial patterns in media attention and relates these two geographies to vulnerability patterns in each earthquake. THE SOCIAL GEOGRAPHIES OF LOS ANGELES AND HUMBOLDT COUNTY Los Angeles is culturally an extremely diverse city, with strong spatial segregation of its various racial, ethnic, and national groups and socio-economic classes (Booza, Cutsinger, and Galster 2006; Ethington, Frey, and Myers 2001). Residential segregation has led to extreme crowding in areas of recent immigration and to tremendous suburban sprawl as "white flight" (and, indeed, some "black flight") creates the "edge city" phenomenon described by Garreau on the periphery ringing the Los Angeles metropolitan area (1991). This process accelerated during the 1970s and 1980s as a result of globalization-related plant closings in established Fordist-style heavy industrial areas, such as South Central Los Angeles, South Gate, and Compton, which traditionally anchored non-white working and middle class residential zones. At the same time, the persistence and increase of labor-intensive craft factories and sweatshops supported a rapid influx of immigrants from Mexico, Central America, and Asia, resulting in an ethnic sea-change in many Los Angeles neighborhoods, intense overcrowding, and socio-economic polarization to an extent unusual in the United States (Booza, Cutsinger, and Galster 2006). One outcome was an explosion in the number of languages spoken in the city and linguistic isolation for many immigrant communities. 3 In the context of a kaleidoscope of different political jurisdictions in the metropolitan Los Angeles area, these industrial and demographic changes translate into very complicated problems when a disaster strikes (Wisner 1994). Emergency response and subsequent recovery are all compromised by the large number of different political jurisdictions that need to be coördinated (Bolin and Stanford 1998). This is made doubly difficult by the budgetary problems caused by the declining tax base in the older central city communities, strong resistance to paying taxes by the denizens of the affluent edge cities in politically independent suburban jurisdictions, and the authority of the State of California to siphon revenues from municipalities and counties during budgetary downturns to balance its own budget. The North Coast of California has a different array of conditions and problems, which also produces variations in vulnerability to earthquake hazard. Like many peripheral areas, this region has traditionally depended heavily on primary sector activities, notably lumbering, fishing, and farming. As with the old industrial core of Los Angeles, the North State has also seen blue collar job loss, particularly as the lumber mills closed down due to competition from Mexico and Japan. There has been some increase in tourism, especially around the picturesque and relatively prosperous dairying town of Ferndale (known for its well-preserved Victorian homes). Ethnic change is occurring in the North Coast, too. In this case, the lumber mills had supported communities of Italian immigrants and their descendants (e.g., Scotia and Rio Dell). Younger people from this community have largely left the area, leaving older and increasingly female survivors of the Italian community. Real property has been depressed by this outmigration, leaving the emigrant children with their families' homes, which they cannot sell and in which they do not wish to live. Many have turned to renting these residences out, again in a depressed market. At the same time, there has been an influx of non-Italian welfare recipients, especially from the San Francisco Bay Area, who are trying to make their meager dole stretch 4 further in the drastically cheaper rental market of the old mill towns. There has been some counter-cultural migration from the Bay Area, too (especially around Petrolia), one of the last enclaves of the hippie tradition of the 1960s. LITERATURE REVIEW As seen in the rest of this book, earthquakes are the subject of research by scholars in a great variety of disciplines. The various geosciences generally focus on the physical generation of the events themselves, the propagation of their energies, and the redistribution of stress associated with them, while engineers concentrate on structural responses to these stresses and mitigations to earthquakes in various seismological and technological settings. The emphasis here is the social science approach to hazards. The Social Science of Hazards and Disaster The classic social science literature on natural hazards stems from the work of White (1942, 1964), Kates (1962), and Burton and Kates (1964). This work and the work it inspired explored social and individual risk to natural hazard and perceptions of risk on the part of potential victims, as well as behavioral adjustments to perceived or experienced hazard on the part of affected individuals and individuals in agencies involved in emergency response or hazard planning and mitigation (e.g., Douglas and Wildavsky 1982; Johnson 1993; Kunreuther 2000; Margolis 1996; Mulilis and DuVal 1995; Palm 1995; Saarinen 1966; Sorkin 1982). In many ways, this tradition features a very individualistic conception of society. Society and its institutions are represented as aggregations of individuals, who try more or less rationally to optimize their private benefit to cost ratios in their behavior toward potentially hazardous situations (Watts 1983). 5 In 1977, Haas, Kates, and Bowden created a classification of institutional reaction to disaster, dividing the post-disaster period into four stages: Emergency response, restoration, replacement reconstruction, and betterment reconstruction. Their book identifies a list of activities common to each of these often overlapping phases, which are quite recognizable in media coverage of the post-disaster period. More controversially, they argued that each stage peaks at a point in time that is an order of magnitude longer (base 10) than the peak of the preceding stage. If response peaks about a week after a disaster, restoration will peak about 10 weeks after the disaster, for example. Their intent was to give disaster managers an idea of how long the full reconstruction process might take if they knew the duration of the first one or two phases. Critics have attacked the rigidity of the logarithmic phasing and pointed out that the different phases overlap in time and, depending on local circumstances, may well not follow the predicted sequence (e.g., Berke, et al. 1993; Bolin 1994; Neal 2004; Rubin, et al. 1985). Beginning in the 1960s and 1970s, another, less individualistic and institutional approach had emerged from work on natural hazards in mostly Third World contexts (Bates et al. 1963; Blaikie et al. 1994; Liverman 1990; Rivers 1982; Rossi 1993; Susman, O'Keefe, and Wisner 1983; Watts 1983; Wisner 1977, 1994, 2001; Wisner, Westgate, and O'Keefe 1976). This approach focusses on the structure of social groupings based on certain common interests; hence, this tradition is sometimes called the structural approach. These can include classes differentiated by income, source of income, and socio-political power or influence. Some of these might variously include peasants, landless peasants (“rural proletarians”), major landowners, family farmers in the First World, workers in industry or services, participants in the “informal economy,” small business owners, professionals, high level managers and shareholders in major corporations, soldiers, and military leaders. Other groupings include gender; people with disabilities; aged people and children; ethnic, racial, linguistic, and/or religious minorities; and people with minority sexual orientations or behaviors. At the level of the individual or 6 household, there may be complex memberships in more than one of these groupings, leading to social stresses and conflicting loyalties within an individual or household, which may play out in unpredictable ways during a disaster. These differences in interest and conflicting identities result in differing perceptions of and responses to a hazard, and the hazards perception community has explored these distinctions (e.g., Blanchard-Boehm 1997; Mulilis 1999). Under normal circumstances, the interests of one group may quite often conflict, sometimes sharply, with the interests of various others. Such differences in interest may be exacerbated during a disaster. Classes, however, do not have equal access to power: Dominant classes and groups can impose constraints on the behavioral options of subordinated classes and groups, making them even more vulnerable to the effects of an extreme event (Wisner 1977, 2001). Perhaps they are forced to live in the riskiest locations and buildings: It may be a “choice” of living and working in a hazardous place or not working and living at all. Perhaps subordinated groups have little access to information about what to do in a disaster, and very commonly they have little to no command of personal or societal resources for rescue or recovery from a disaster (Blaikie et al. 1994). People belonging to the subordinated groups may become invisible during an emergency, deepening their vulnerability (Wisner 1998; La Opinión 1994). In many cases, the normal living and working conditions of the most marginalized people are little distinguishable from catastrophe, calling into question the meaning of “restoration” of “normalcy” (Blaikie et al. 1994). As Bates et al. pointed out (1963), a disaster accelerates existing trends toward economic decline in a community already afflicted by lack of resources. The poorest people are the most vulnerable, especially those in the informal sector and the secondary labor market (Blaikie et al. 1994; Wisner 1998). In Los Angeles, recent immigrants are frequently hidden in the informal sector and, thus, marginalized. Their economic situations, already highly precarious, make them extremely fragile in a disaster, such as this 7 earthquake. An anecdote from La Opinión, the dominant Spanish-language daily in Los Angeles, illustrates the obstacles faced by people in such circumstances in obtaining relief and rebuilding their lives following a disaster. A Central American woman, who had been working as a live-in domestic/nanny with a family in the San Fernando Valley in exchange for room and board and a small amount of money, found herself homeless and jobless following the January 17 earthquake. The family with whom she had lived left their damaged home to move in with relatives, where there was no room for the domestic. She was unable to obtain aid, because she had no proof of having lost home or employment as a result of the earthquake (La Opinión1994). In Humboldt County, there was a marked difference in the experiences of those displaced by the quakes in the more prosperous Ferndale and in the more marginal Rio Dell. In Ferndale, there were no tent cities, because relatives and friends of the displaced parties had spacious enough quarters to accommodate them. In Rio Dell, fully ten percent of the population (300 people) were displaced, many into tent cities. Makeshift shelters were visible for over seven months in the form of tents throughout the town and near the local grammar school. Manufactured mobile homes were then brought in, and the people living in tents moved into this more solid form of temporary housing. Some officials became concerned that outside transient populations were exacerbating the displacement issue in Rio Dell by taking advantage of the mobile homes meant to house the permanent residents of the community who had been displaced by earthquake damages to their homes (Rovai 1994). This chapter focusses on the equity, or differential efficiency, of social response to disaster, which places this chapter in the more structural social science literature. Of particular concern is the rôle of the media in constructing the mental map of a disaster as it may affect response, restoration, and reconstruction. Does media coverage represent actual damages and impacts 8 on all kinds of victims more or less equitably? Does media coverage affect response, restoration, and reconstruction? Media Criticism Media coverage has been the subject of an extensive critical literature. Themes in this scholarship include risk amplification (sensationalism) and attenuation, emergency mass communication, biases in coverage, and agenda-setting. A common criticism is of the sensationalism many media bring to hazard stories, which can amplify public concern inappropiately or even hamper efforts to respond to a disaster (Bennett 2002; Elliott 1989; Fishman 1978; Friedman 1994; Kasperson and Kasperson 1991; Kasperson et al. 1988; Mazur 1998; Scanlon 1989; Smith 1992). Alternatively, by not focussing on an important hazard in the pre-disaster period, media can attenuate the development of public concern and pressure on decision-makers to deal with a risky situation (Kasperson and Kasperson 1991; Rodrigue 2001a, 2001b). There is a large body of generic media criticism mostly targeted to an educated lay audience with progressive political sympathies, which is not focussed on hazards and disaster coverage but offers insights into such coverage (e.g., Bagdikian 1997; Cohen and Solomon 1995, 1993; Gans 1989; Herman and Chomsky 1988; Lee and Solomon 1991; Schechter, Browne, and McChesney 1997; Stevens 1998). This work identifies a variety of filters purported to bias media selection of newsworthy items from the chaos of daily events, of which the most often cited are capital concentration in media and media dependence on advertising revenue. The intense capital concentration in the media is argued to limit critical public debate on issues involving parent corporations and encourages sensational coverage, which is so common in the reporting on hazards and disasters. Dependence on advertising revenue encourages disproportionate coverage of topics of interest to the usually prosperous demographic segments 9 the advertisers are trying to attract. Conversely, those with little purchasing power are likely to see few of their concerns covered by the media on a regular basis, and what coverage they do receive fits their experiences into common story frames about minority and/or poor people and their neighborhoods: violence, crime, despair, drugs, and wanton behavior (Street 2005). With an eye to advertisers, some editors explicitly discourage reporters spending time on events in poor or minority neighborhoods (Davidson 2003). HYPOTHESES Given these filters, three hypotheses were tested. First, it can be expected that media reportage may emphasize more socially and economically privileged areas in a chaotic natural disaster situation. Second, the significance of such disparities, should there prove to be such a tendency in reporting, is that emergency, recovery, and reconstruction activities may be allocated to affected areas on the basis of residents’ and disaster management personnel's mental maps of damage, themselves shaped by media. Residents' mental maps are, thus, expected to resemble the media geography of attention more than the actual geography of damage. Third, the possible result of media-skewed mental maps would be that better-off communities may secure thereby earlier and more disaster relief. While everyone in coastal, desert, and Sierran California is at significant risk to the earthquake hazard (California Geological Survey 2003; U.S. Geological Survey 2004), uneven performance of reconstruction can mitigate vulnerability for more affluent communities and exacerbate vulnerability for the more marginalized (Blaikie et al. 1994: Ch. 8). DATA AND METHODS To determine if media coverage emphasized more privileged communities, coverage must be related to the geography of actual damages. The question is whether such areas received media attention that was disproportionately greater than the damages suffered. To determine 10 whether recovery processes are roughly equitable, some means must be devised to track recovery in socio-economically disparate communities. Data collection differed in the two cases considered here, due to the great differences between the small town and rural setting of Humboldt County and the megacity context of Los Angeles. Humboldt County Based on the local knowledge of one of the authors (Rovai), it was decided to contrast two communities close to the epicenter cluster that represent different ends of the local socioeconomic spectrum and that also had experienced roughly similar dollar damages from the North Coast temblors. The two communities that fit these criteria were Ferndale (population 1,3331) and Rio Dell (population 3,012). The 1990 U.S. Census reports that Ferndale has a higher per capita income than Rio Dell, $13,504 versus $9,559, respectively. In terms of educational attainment, fully 39% of the Ferndale population aged 25 and older possessed a college or professional degree, compared with only 9% in Rio Dell. Occupationally, 32% of the Ferndale labor force were engaged in managerial and professional specialties, while only 5% of the Rio Dell labor force were so engaged; only 10% of the Ferndale workforce were engaged in blue-collar occupations, while 29% of the Rio Dell workers were. Only 3% of the Ferndale labor force were not employed, while fully 18% of the Rio Dell were without work. Public assistance figures tell a similar story: Only 8% of the Ferndale population received public assistance, while 25% of the Rio Dell population were on some form of public assistance. While the percentage of government-subsidized residents in Rio Dell is more than triple that of Ferndale, the total dollar value of the government assistance they receive is 8 times as great as in Ferndale ($219,062 in Ferndale and $1,700,000 in Rio Dell). Home values in Rio Dell are markedly lower than in Ferndale, with the median home value in Rio Dell only $67,100, compared with $111,700 in Ferndale (U.S. Census 1990). 11 With respect to earthquake damages, the two communities were nearly identical in terms of dollar damages. Ferndale suffered $10.0 million of losses, while Rio Dell experienced $10.4 million. While these damages are distributed over more people in the larger Rio Dell, the great difference in property values in the two communities meant that the same dollar damages produced greater physical damage in Rio Dell. The disparity can be seen in the results of the Applied Technology Council (ATC-20) classification of businesses and residences in the two communities. The ATC-20 inspection process results in a building receiving a red tag, yellow tag, or green tag (ATC no date). Redtagged buildings are unsafe for human entry and occupance; yellow-tagged buildings are unsafe for more than limited and supervised entry pending repairs; and green-tagged buildings are safe for routine human entry and occupance, though they may have suffered extensive cosmetic damage. In Ferndale, 69 or 12% of the 595 inspected residences were tagged as unsafe, 14 receiving red tags and 55 yellow tags. In Rio Dell, 251 or 22% of the 1,150 inspected residences were structurally damaged to the point of unsafe, 88 receiving red tags and 163 yellow tags. Similarly, 10% of Ferndale's 49 business establishments were damaged, 2 receiving red tags and 3 getting yellow tags. In Rio Dell, 57% of the community's 54 businesses were damaged: 10 were red-tagged, and 21 were yellow-tagged. The same dollar damages, then, created greater devastation in the poorer community of Rio Dell. Not too surprisingly, Rio Dell experienced a significant displacement of its population: 300 persons, or 10% of the population, had to evacuate to public shelter. There was no such displacement in Ferndale: Those residing in the 69 damaged residences were apparently accommodated by their relatives and friends or were able to secure other living quarters from their own resources and did not wind up in tent cities. 12 The first hypothesis suggests that media coverage will disproportionately emphasize more privileged communities, in this case, Ferndale. To evaluate media representation of damages in the two communities, photographs of the disaster in local and regional print media were examined (Times-Standard, Union, and The Lumberjack locally, and the San Francisco Chronicle regionally) for one year after the earthquakes and the images of Ferndale and of Rio Dell counted and compared. In order to evaluate the second hypothesis concerning the impact of media coverage on residents' perceptions, Eugenie, do you have data on media coverage of the Humboldt quake? There isn’t much on pp. 60-61 of your Yearbook paper to go on here – should I mention this hypothesis in connection with Ferndale/Rio Dell? I did a cursory study. I might be able to find my original numbers and of course, I still have the clippings. To compare reconstruction in the two communities for the third hypothesis, all articles related to the disaster were collected and their content categorized by activities related to Haas, Kates, and Bowden's sequence of post-disaster recovery. The location in which an earthquake coping activity took place was also recorded. The length of these stages was defined by the duration of reported coping activities belonging to each of the phases. The peak of each phase was determined by that point in time in which half of the coping activities belonging to a phase had been completed, the halfway point generally being indicative of the most intense coping activities during that period. Recognizing that media may show systematic biases toward affluent communities, these data were supplemented with field checks on the physical status of recovery conducted in April 1992 and April 1993, during which additional information was derived from informal interviews with city officials, local business owners, and residents in both towns. From these media, field, and interview derived data, timelines of recovery were created for both Rio Dell and Ferndale. The timelines show the time after the event along the X axis, using a logarithmic scale (due to the amount of time involved and the detail required to represent the first couple of weeks), and the three periods of post-event response and recovery 13 are shown for each community on the Y axis. The intensity of coping activity is shown on as a bar spanning the time each phase was the subject of reportage for each town, shaded to express the intensity of coverage. The peak coverage is shown with the darkest shade. The shading allows the intensity of reported coping activities to be compared between the two communities, no matter the balance of media attention between them. The peaks for each phase can then be compared in terms of relative timing between the more prosperous Ferndale and the poorer Rio Dell as a way of evaluating the equity of the recovery process. Los Angeles In the case of the Northridge earthquake, the City of Los Angeles made readily accessible its address-specific ATC-20 building inspection database, which other jurisdictions would not do. The Federal Emergency Management Administration (FEMA) never released its version of this database compiled from comparable reports done by all affected jurisdictions, despite our repeated requests and their repeated promises. It was, therefore, eventually decided to examine the first hypothesis (i.e., the expectation that media coverage would favor more prosperous communities over less advantaged ones) strictly within the confines of the City of Los Angeles, which would release the data. Since the City contained the lion’s share of the damage, this was not a serious impediment to analysis. The Building and Safety database lists by address the type of structure (e.g., single-family residence, multiple-family residential structure, or commercial) and the post-earthquake condition of over 90,000 inspected buildings, using the ATC-20 classification of red-tagged, yellow- tagged, or green-tagged. The database was revised, at first weekly and then at longer and longer intervals, in order to reflect new building inspections, the demolition of red-tagged buildings, and the repair, re-inspection, and green-tagging of yellow-tagged buildings. The 14 database was available for purchase in compressed ASCII format. Four different editions were eventually purchased: 26 April and 12 August 1994, 13 January 1995, and 22 January 1996. The databases were sorted by Zip postal code and the numbers of red-tagged, yellow-tagged, and green-tagged buildings in each Zip code were tabulated. Zip codes are associated with named communities and districts within the City of Los Angeles. Some of these, mainly in the San Fernando Valley, had been independent towns before annexing themselves to the City of Los Angeles and so the Post Office continues to deliver mail to those areas under their original names (e.g., Northridge, Studio City, and Venice). In the older portions of the City, more nebulous districts have locally-recognized names (e.g., Crenshaw, Fairfax, and Eagle Rock), but the Post Office requires mail to be addressed to the more generic "Los Angeles." In some cases, one place name is attached to one Zip code (e.g., Reseda, Tarzana, and Granada Hills), while larger communities and districts may contain more than one Zip code (e.g., Northridge, South Central, and Hollywood), and still other Zip codes contain two or more locally-recognized communities (e.g., 90012 contains Downtown Los Angeles, Chinatown, and Little Tokyo). Complicating the picture still further, place names are not necessarily stable: Names can be negotiated by petition with the U.S. Postal Service to try to dissociate communities with what they feel are undesirable stereotypes. So, much of Canoga Park is now West Hills, Sepulveda has ceased to exist by being renamed North Hills, west Van Nuys is now Lake Balboa, and South Central is now called South Los Angeles. Within these constraints, Zip codes were aggregated, if necessary, to create a geography of damaged buildings by place name or vernacular district, generally using older and more established nomenclature. The geography of damaged buildings in the City of Los Angeles Department of Building and Safety database was then compared with the geography of place name mentions in earthquakerelated front page articles in the first four weeks of the Los Angeles Times and all earthquake 15 related stories in (the much smaller) La Opinión, the leading Spanish language daily newspaper in the Los Angeles metropolitan area. For a community to be included in the analysis, it had to meet the following criteria: o It had to be within the City of Los Angeles (this excluded such independent municipalities as Beverly Hills, Burbank, San Fernando, Santa Monica, and Santa Clarita) and o It had to have at least 50 damaged buildings or at least 1 mention under whichever variant name in the newspapers (some areas that experienced significant damage were never once reported in the papers, and other communities were mentioned though they had not experienced much building damage) These criteria yielded 35 communities for further analysis. The two media geographies were then related to the building damage database through simple linear regression. Because it would be unrealistic to expect place name mentions to be somehow perfectly proportional to the number of damaged buildings in a community and because the resulting regression shows great heteroskedasticity, the simple linear regression method was used just for the specific purpose of identifying grossly overcovered and grossly undercovered communities, that is, communities with large positive and negative residuals from the regression line. The communities identified in this manner were subjected to further demographic analysis to evaluate possible bias in media coverage. Using the 1990 U.S. Census Summary File Tape 3A, the following attributes were calculated for each community: percentage of the population that was non-Hispanic white and per capita income. These attributes were compared between the undercovered and the overcovered communities to see if the latter were significantly wealthier and significantly less minority-dominated. Significance was assessed through a Z-test of the 16 difference in proportions for the ethnicity variable. Significance is reached, for the purposes of this chapter, with a prob-value of <0.05. While a t-test of the difference of means for per capita income would have provided an analogous test for the second variable, the lack of standard deviations in the Census data precluded that approach. Per capita income is also a notoriously right-skewed distribution, again making a t-test a shakier approach, even if it were possible. To get at the significance of the difference in weighted per capita incomes, then, it was decided to apply a resampling approach, bootstrapping the observed data randomly into 10,000 resamples. This allows an estimate of the proportion of possible resamples that would result in two groups with per capita income differences greater than the observed differences had the communities been allocated to the overcovered and undercovered categories by randomization. Second, mental maps of the Northridge earthquake elicited from residents by telephone survey were compared with both the Building and Safety database geography and the geography of media attention. The purpose of the comparison is to determine whether actual damage or media coverage dominates the production of residents' mental maps. We developed a systematic random sample of 219 telephone numbers from the six Pacific Bell telephone directories then serving Los Angeles County. The samples were stratified proportionally to the number of telephone listings in each directory. A sample developed in this manner is subject to certain biases. It omits unlisted numbers, which may disproportionately exclude those more affluent households who pay extra for unlisted numbers. By excluding those households without private telephone lines, it is skewed against households too poor or sometimes too fearful of deportation to maintain a telephone line. This particularly affects undocumented immigrants. A way of coping with the first bias is to use random numbers 17 chosen for each exchange or area code, but then that separates telephone numbers from addresses, making the survey dependent on guarded answers to direct queries about household addresses. There is no alternative sampling system that can compensate for the second bias, while still permitting telephone access for the survey. In all, the sampling system employed retains biases against households from the opposite poles of the Los Angeles socioeconomic structure. Both English and Spanish speaking survey staff were utilized. These are the two dominant languages in Los Angeles, but, with over 100 languages represented in Los Angeles County, there remains the likelihood that some refusals were based on language difficulties, introducing an unspecifiable bias. Unfortunately, since costs limited the size of the sample and because the focus of the study was eliciting a generic Angeleno mental map of the earthquake damages, rather than differentiating mental maps by ethnicity, no records were kept of which respondents replied in which of the two languages supported (though the number of respondents taking advantage of Spanish survey administration was very small). At least three attempts were made to contact every household, and 52 eventually did participate in the survey. Included in the survey was a question eliciting respondents' impressions of the three hardest hit communities. Responses to this question permitted the crude construction of Angelenos' mental maps of the earthquake damages. Respondents were also asked their sources of information about these hard-hit areas. For binary responses (i.e., whether a given community was mentioned), the results have an error rate of +11.4 percent at the 0.10 alpha. The more generous alpha is used for this component of the chapter, because of the small number of respondents and the exploratory nature of the survey, but, even so, the large potential error rate should be kept in mind in reading analyses of the mental maps (at the 0.05 alpha, the error rate would be +13.6 percent). 18 Los Angeles proved intractable to the methodology used to test the third hypothesis in Humboldt County. This is due to the sheer scale of the City (1,2912 km) and because of the extraordinary imbalances in media coverage that emerged in the analysis of the geographies of damage and media attention. Several of the hard hit communities were simply absent from coverage, and so there was no way for us to construct timelines of response, restoration, and reconstruction activities for communities at opposite ends of the socio-economic spectrum. To get at recovery rates in the city, longitudinal use was made of building inspection data. The rates of change from the April 1994 to the August 1994, January 1995, and January 1996 databases were calculated. Smaller percentage reductions implied a more slowly recovering community, and larger percentage reductions suggest a more rapidly recovering community. Once these rates of change had been calculated, they were compared for the grossly overcovered and undercovered communities. RESULTS Results will be discussed by hypothesis. The results of each hypothesis are broken out by the Humboldt County earthquakes of 1992 and then the Los Angeles earthquake of 1994. Media Emphasis on More Privileged Communities Print media coverage did give disproportionate emphasis to better-off communities. This is seen in both case studies. Humboldt County. -- First reports led many to believe that the damage from the 1992 earthquake series was concentrated in Ferndale and its "Victorian Village" (Bernay et al. 1992). The national media and the regional paper serving the affected area (the San Francisco Chronicle) referred to this salvo as the "Ferndale earthquakes," although local media and residents referred to them as the Humboldt County quakes (or, sometimes, the North Coast or Lost Coast earthquakes). The geoscience community, meanwhile, named them the Cape 19 Mendocino earthquakes, following the U.S. Geological Survey's preference to name a rural earthquake for a physical landscape feature in the epicentral region, a preference that cannot always be followed once the media has chosen a name before the epicenter is fully constrained. Fully 75% of all photographs in the print media depicted Ferndale, despite the identical monetary damage and greater physical and social devastation in Rio Dell and despite the existence of other hard hit communities in the vicinity. Los Angeles. -- Again as expected, print media reportage of the Northridge earthquake emphasized more socially and economically privileged areas. Table 1 shows the number of damaged buildings (red-tagged and yellow-tagged buildings by April 1994) for each of the 35 communities, with the corresponding number of community mentions in the first month of Los Angeles Times front page articles. Figure 3 depicts the association between damages and Times attention as a scatterplot. The damages by community clearly govern much of the variation in Times attention, as seen in the correlation of 0.64: 39% of the variation in Times coverage is accounted for by the spatial variation in actual damages (Appendix A tabulates all correlation and regression statistics in this paper). The regression it depicts identifies 8 communities with unusually large positive residuals (the overcovered communities) and 8 with unusually large negative residuals (the undercovered communities). For the Times regression, a residual of > |5.00| was used to differentiate overcovered and undercovered communities from those that received coverage roughly proportionate to their damages. Appendix A provides the correlation and regression statistics for this and other associations discussed in this paper. Table 2 identifies these overcovered and undercovered communities, together with their 1990 per capita incomes and the percentages of their populations who are non-Hispanic white. The overcovered communities are predominantly non-Hispanic white in ethnicity (63.2%, weighted by population of the communities), while the undercovered communities, by contrast, are 20 minority dominated, with only 20.4% of their populations being non-Hispanic white. With a Z of 444, the difference is highly significant, with a prob-value < 0.0001. The undercovered communities are, as a group, also markedly poorer, with weighted per capita income of only US$11,996 (1990 dollars), compared with the relatively high incomes of the overcovered communities ($26,314). Unweighted for population, those means would be $11,130 and $23,735, respectively. Randomizing the unweighted per capita incomes from the overcovered and undercovered communities through 10,000 resamples, only 475 resamples yielded differences in mean per capita incomes larger than the $12,497 between the observed unweighted means for the overcovered and the undercovered communities (i.e., estimated prob-value is 0.0475). Figure 4 depicts the distribution of the 10,000 resamples in terms of the differences of the means of the "overcovered" and "undercovered" groups when the community means are randomly allocated to each category. In other words, it is highly unlikely that the marked difference in per capita incomes between overcovered and undercovered communities resulted from sampling error. Figure 5 shows the incomes of the overcovered communities and the undercovered communities by their ranks, and the significant income bias in the Times' coverage is quite transparent. The Los Angeles Times results for the damage and media association were nearly identical to the results extracted from La Opinión. Table 3 shows the number of damaged buildings by community and the number of place name mentions in La Opinión in all earthquake-related stories appearing in the first four weeks after the disaster. The damages by community do drive much of the variation in La Opinión attention, as seen in the correlation of 0.63: 38% of the variation in La Opinión coverage is accounted for by the spatial variation in actual damages, virtually the same relationship seen in the Los Angeles Times coverage (Appendix A). Indeed, the variation in spatial attention in La Opinión is largely explained by variation in Los Angeles 21 Times coverage , with an r of 0.95 and r2adj of 0.89 (Appendix A), perhaps not surprising in light of the fact that the Los Angeles Times owns 50% of La Opinión. (Moore 2002). Figure 6 shows the association between La Opinión's coverage and that of the L.A. Times as a scatterplot and regression line. Figure 7 shows the same association, but with the Northridge outlier removed. While r and r2adj are significantly different from one another (Z=4.41 and prob <0.0001), the slope and intercept of the two models are very similar (Appendix A). A comparison of the residuals from this regression, however, suggests that Hispanic ethnicity was modestly relevant to explaining the few differences between the two media geographies: La Opinión, obviously, has a Spanish-speaking readership (Table 4). The 6 communities that La Opinión covered more than the Times (residuals > 1.75) were 36% Hispanic, while the 5 communities that La Opinión gave less coverage than the Times did were 32% Hispanic (residuals < -1.75). The same 11 communities were identified as overcovered and undercovered using the same residual cutoff standard in both models, with and without Northridge, due to their similarity in slope and intercept. Though minor in magnitude, the difference is, however, significant (Z= 31.7, prob value <0.0001). La Opinión coverage is affected by concentrations of the Spanish-speaking population in Los Angeles. Figure 8 represents the relationship between the number of damaged buildings and the number of La Opinión place name mentions as a scatterplot and regression line. Eight communities emerge as grossly overcovered and nine as grossly undercovered (Table 5). For the regression of La Opinión place name mentions and damaged buildings in a community, a residual > |2.25| was used to differentiate overcovered and undercovered communities from those that received roughly proportionate coverage. . 22 Though the particular mix of communities in each category is slightly different than was the case with the Times, overcovered and undercovered communities again diverged in ethnicity and incomes in the same direction as with the Times. Overcovered communities were 55.1% nonHispanic white, while undercovered communities were only 23.2% white, a highly significant difference, with a Z of 383 and a prob-value <0.0001. Weighted per capita incomes in the overcovered communities were $18,629 while, in the undercovered communities, they were $13,003. Unweighted averages were $17,807 in the undercovered communities and $26,192 in the overcovered. This unweighted difference of $8,394 favoring the overcovered communities in La Opinión is, however, two thirds as extreme as in the case of the Times, with its disparity of $12,497. Indeed, on bootstrapping the La Opinión data into 10,000 random resamples, 1385 (or an estimated prob-value of 0.1385) of the resamples exhibited a greater difference between the overcovered and the undercovered communities (Figure 9). La Opinión, then, did not evince a bias along income lines rising to the level of statistical significance seen with the Los Angeles Times. Figure 10 shows that La Opinión's coverage, in fact, distributed attention and neglect almost equally along income lines other than the inordinate attention the paper paid to the extremely wealthy Beverly Glen/Bel Air area. La Opinión did, however, display the same ethnic bias as the Times, in the sense that it overcovered non-Hispanic white communities (and, here, the focus on Beverly Glen/Bel Air does not account for this effect, due to the tiny population of this community. This finding was surprising, because the target readership of La Opinión is Spanish-speaking, the quintessential "Other" to the "non-Hispanic white" demographic favored in both papers' coverage of the Northridge earthquake. Indeed, that targeting does show up in La Opinión's tendency to cover Hispanic communities more than non-Hispanic, but white communities, even so, remain markedly overcovered in both papers 23 Perceptions of the Spatial Concentration of Earthquake Damages Disparities between the distribution of actual damages and of media attention are expected to affect the perceptions of residents and those responsible for public response to a disaster. This effect showed up in both case studies, among public officials in Humboldt County and among residents in Los Angeles County. Humboldt County. -- A number of surveys of earthquake damage and tours by politicians designed to express their concern were conducted after the Humboldt County quakes. These high-profile visits and media events took place mainly in Ferndale, reflecting widespread perception that damages had been concentrated in that well-publicized town. Among them were visits by Pete Wilson, Governor of the State of California; Marilyn Quayle, Chair of the FEMA Advisory Board's Subcommittee on Natural Disasters and spouse of former VicePresident, Dan Quayle; and Frank Riggs, Member of the U.S. House of Representatives. This focus on Ferndale was so pervasive that even Marc Reisner, author of Cadillac Desert, made reference to the earthquake reducing much of the lovely town of Ferndale to rubble (1993: 500). The persistent emphasis on Ferndale was commented on by residents during interviews conducted by Eugenie Rovai in Humboldt County in April of 1992 and 1993. One resident opined that the reason Ferndale received most of the media attention was that it was "cuter than Rio Dell." Los Angeles. -- Survey data are presented in Appendix B. The 52 survey respondents were asked their sources of information about the earthquake. The greatest number (42 or 81%) mentioned television. Newspapers and radio were tied for second place with 20 citations each or 38%. Tied for fourth place were family/friends and visiting the damaged areas, with 14 citations each or 27%. Three individuals did not provide their sources (6%). Thirty-one mentioned more than one source (60%) and, of those 18 citing only one source, 11 (61%) cited 24 television. Those 42 who cited newspapers among their sources of information were asked to identify which one they felt provided the best coverage. Twenty-six (62%) cited the Los Angeles Times, two cited the Orange County Register, and there were one citation each for five other local papers (La Opinión was not among these). Their information sources solicited, respondents were then asked which they considered the three hardest hit communities in the Northridge earthquake. Of the 52 respondents to the survey, 46 volunteered one or more community names. Most were within the City of Los Angeles, though 11 place name mentions were outside (the municipalities of Santa Monica, Santa Clarita, Palmdale, and Fillmore) and another 12 were too vague to attach to particular communities (e.g., "adjoining Northridge," "Los Angeles," "the San Fernando Valley," and the "Westside"). Eighty-one of the place name mentions were within the City and specific enough to be compared with the place names mentioned in the two newspapers and with the community-level damages. Of the 81, 37 were of Northridge. Reseda (the probable epicentral community) received 8 mentions and Sherman Oaks 7 (Table 6). Encino, Granada Hills, and Woodland Hills each received 5 mentions, and another 8 communities received 1 or 2 mentions each. Comparing the distribution of survey respondents' place name mentions with the actual pattern of building damages, the correlation is 0.60 (prob = 0.0001), with variation in damages accounting for 0.34 of the variation in the respondents' aggregate mental map of the earthquake (Appendix A contains a list of regression co-efficients and prob-values for each of the associations discussed here). Removing the Northridge outlier, the relationship between the geography of building damages and the respondents' mental maps drops out of significance: r=0.32 and r2adj=0.07, with prob=0.0653 (Figure 11). 25 Regressing these respondent place name mentions on the Los Angeles Times place name mentions (Figure 12), however, fully 94% of the variation in the aggregate mental map of respondents was explained by variation in the Times' coverage (r = 0.97, prob < 0.0001). Doing the same against La Opinión coverage, the correlation co-efficient was 0.92, explaining 84% of the variation in respondents' aggregate mental map (prob < 0.0001). Removing the Northridge outlier (Figure 13), the Times and mental map regression drops, but the effect of media attention remains a strong influence on the aggregate mental map: r = 0.65, r2adj = 0.41, and prob < 0.0001). For La Opinión, similarly, the model (Figure 14) weakens in explanatory power with the removal of the Northridge outlier even more than was the case for the TImes but remains significant: r = 0.38, r2adj = 0.12, and prob = 0.0248 (Figure 15). Since respondents ranked their impressions of the hardest hit communities, it is possible to weight their responses and compare those with the newspapers' coverage. Weighting the place name mentions by rank (top-ranked community = 4; lowest-ranked community = 1), the effect of the media geography on respondents' mental maps becomes even more striking. The Los Angeles Times place-name geography resulted in a correlation of 0.98 and an r2adj of 0.96 (prob < 0.0001; for La Opinión, r was 0.93 and r2adj was 0.87 (prob < 0.0001). With the Northridge outlier removed, the co-efficients of correlation and determination, while weaker, remain significant. In the case of the Los Angeles Times, they amount to 0.70 and 0.48, respectively, with a prob-value less than 0.0001); for La Opinión, they are 0.43 and 0.16, respectively, with a prob-value of 0.0104. As expected, then, these 52 residents' mental maps resemble the two newspapers' geographies of attention much more than the actual geography of damage. This effect persists in the case of both the Times and La Opinión coverage even when the Northridge outlier is removed from the 26 model. Possibly due to linguistic self-selection among survey respondents, the distortion of residents' mental maps from actual damage patterns may be more strongly associated with the Los Angeles Times geography than with La Opinión's. The Times is the regional "paper of record." Disparate Recovery after the Earthquakes Because of underlying variations in social vulnerability to disaster, there are likely to be marked differences in the rates of recovery in various communities. Wealthier communities can be expected to move through the post-disaster stages of emergency response, restoration, reconstruction, and betterment reconstruction faster than poorer communities due to their greater household resources and their greater ability to command social resources through personal and political processes. Media contribute to the social variability in vulnerability through their emphases during and after a disaster. They may be one of the specific mechanisms by which already vulnerable communities are accelerated along existing social trajectories of uneven economic development by a disaster. The Humboldt County case documents the skewed recovery process between a prosperous and a poorer community, while the Los Angeles case documents skewed recovery in a manner suggestive of media influence. Humboldt County. -- Recovery timelines were constructed for Rio Dell and Ferndale for the first year after the quake of April 1992 (Figure 16). The emergency stage lasted approximately one week in Ferndale, peaking about 4 or 5 days after the quakes. In Rio Dell, the emergency stage persisted for about 3 weeks, peaking in the middle of the second week. During this period, Governor Pete Wilson declared a state of emergency. In both communities, the Red Cross and the Salvation Army were engaged in providing shelter and meals for the victims and for the first responders and relief workers. The end of this period was marked by the scaling back of relief operations in both communities, the dismantlement of the tent city used for 27 temporary shelter, and, in Rio Dell, the announcement that a site had been selected for the donated mobile homes into which displaced persons would be moved. Disparities in the emergency response phase included both the timing of the emergency phase overall and also in a number of specific activities. The restoration of drinking water was slower for Rio Dell than for Ferndale, and Rio Dell had to cope with the displacement of fully 10% of its population. The restoration period in Ferndale lasted for about 7 weeks after the disaster, peaking roughly 2 weeks after. For Rio Dell, the restoration period lingered on for fully 30 weeks, peaking about 6 weeks after the earthquakes. For both communities, this phase began with the reopening of some of their businesses, the declaration of Humboldt County as a Federal disaster area, the establishment of FEMA disaster application centers, and the distribution of FEMA checks. The restoration period saw the restoration of utility services and the bulk of repairs to the majority of yellow-tagged and green-tagged residential and business structures. In Rio Dell, 9 donated mobile homes were moved in to replace tent housing and provide safer and more comfortable temporary housing for the displaced population. The end of this period was marked by the completion of the majority of utility and transportation restoration repairs and the commencement of infrastructure replacement, as opposed to the stop-gap repairs typical of the restoration phase. For Rio Dell, this phase ended with the closing of the official temporary shelters. The reconstruction period in Ferndale spanned 47 weeks of the 52 week study period and peaked from 10 to 30 weeks after the earthquakes struck. Officials interviewed in April 1993 estimated that reconstruction activities would probably go on for another 5 or 10 weeks. The beginning of this phase saw the strengthening of building codes by the County Board of Supervisors. During this phase in Ferndale, the final repairs were made to the sewer plant, and the Main Street Bridge was being replaced entirely. Rio Dell's reconstruction phase 28 commenced just about the same time as Ferndale's but with much feebler intensity in the associated coping activities. Reconstruction activities here included demolition of 13 residential and 2 business structures and the sale and removal of the 9 donated mobile homes. As in Ferndale, this phase had spanned 47 weeks of the study period. Unlike Ferndale, however, it was estimated that the activities considered part of reconstruction would go on for at least another 50 weeks. The peak of reconstruction-related activities did not begin until 35 weeks after the disaster, after the peak of such activities in Ferndale. The timelines in Figure 16 illustrate the differentiation of recovery rates between the poorer community of Rio Dell and the more prosperous community of Ferndale. While the data collected for this case study do not validate the Haas, Kates, and Bowden model of a specifically logarithmic relationship between each post-disaster phase and the following one, the temporal duration of the restoration and reconstruction periods was directly related to the temporal duration of the emergency period: If emergency response is delayed, so, too, will the subsequent phases. Calculating the duration of the three phases in socially and economically disparate communities graphically expresses that social processes of recovery from a disaster are likely to reflect and deepen the vulnerability of already disadvantaged communities. This accords with the expectations of the acceleration hypothesis, which holds that disaster intensifies pre-existing social polarities, leaving the poor even more vulnerable than before and restoring the better off to a semblance of their prior normal life (Bates et al. 1963). The Los Angeles case study explores the extent to which media may exacerbate these effects. Los Angeles. -- The megacity context of Los Angeles proved less tractable to the methodologies used in Humboldt County. Timelines cannot be constructed for the Los Angeles area because of significant media skewing in the communities covered: Too few references were made to poorer and minority communities to be able to establish timelines. To get at 29 recovery rates in the city, longitudinal use was made of building inspection data instead. We subtracted each edition of the database (August 1994, January 1995, and January 1996) from the April 1994 edition to develop a crude measure of recovery. Throughout the period this database was maintained, new buildings would enter as inspections were carried out and already inspected buildings' change in status would be noted. Repaired and re-inspected yellow-tagged buildings would be moved to the green-tagged category, while red-tagged buildings were demolished and removed from the database. The balance between buildings entering the inspection process as damaged structures and leaving it as repaired and reinspected buildings or through demolition will tend to produce a lowering of the numbers of damaged buildings after the first several weeks after a quake. The shift in the numbers of redtagged and yellow-tagged buildings thus constitutes a rough proxy for recovery (Table 7). The highly overcovered communities (focussing on the Los Angeles Times, which seems to drive residents' perceptions) included a total of 816 red-tagged and yellow-tagged structures as of April 1994, while the seriously undercovered communities included a total of 2,691, more than three times as many. By August 1994, these figures had dwindled to 484 in the overcovered communities and 1,784 in the undercovered communities, a decline of 40.7% versus 33.7%. A year after the earthquake, in January 1995, the overcovered communities contained 296 damaged buildings, a decline of 63.7% from the April 1994 levels. For the undercovered communities, the building count had eroded to 1,009, or 62.5%. Two years after the disaster, overcovered communities held only 137 red-tagged and yellow-tagged structures, versus 701 in the undercovered communities, resulting in declines of 83.2% and 74.0%, respectively. The change from April 1994 to August 1994 is highly significant, with a Z of 3.743 and a prob-value <0.0001. Oddly, the undercovered communities effectively caught up with the overcovered communities by January 1995, because the Z for the test of the difference in proportions was only 0.681, giving a prob-value of 0.248. The differences between the 30 communities had reasserted itself by January 1996, however, resulting in a very significant Z of 4.536 (prob < 0.00001). The overcovered communities moved through the recovery process significantly more rapidly than the undercovered communities (Figure 17). DISCUSSION All three hypotheses received affirmation. Media coverage did correspond significantly with the actual pattern of damages throughout the City of Los Angeles, but 16-17 (Times and La Opinión, respectively) communities out of 35 named communities were conspicuously overcovered or undercovered. These two groups of communities proved to be significantly different in their income and racial characteristics: Overcovered communities were both significantly wealthier and significantly whiter than undercovered communities in the coverage of both newspapers. In Humboldt County, media attention was disproportionately paid to the more prosperous and photogenic Ferndale than to the economically struggling Rio Dell. These disparities do affect mental maps of a disaster. Los Angeles County residents responding to a telephone survey produced ranked lists of their perceptions of the hardest hit communities. The aggregate mental map of the Northridge earthquake almost perfectly accorded with the geography of damages implied by media coverage, duplicating the media geography more faithfully than either reflected the actual pattern of damages. Though the Humboldt County surveys did not specifically solicit residents' and business owners' mental maps of the 1992 earthquakes, the disparity between media coverage and actual patterns of damage were spontaneously mentioned by several respondents. The mental maps of politicians and those who manage their itineraries are affected by media geographies, as seen in the pattern of gubernatorial, Congressional, and high-profile FEMA representatives' visits to Humboldt County to tour Ferndale and, in Los Angeles, President Clinton's visit to Northridge. 31 The significance of mental maps is that, if they are skewed by media coverage patterns, they may skew the pattern of response to the disaster on the part of emergency managers and politicians. Local first responders rely on emergency calls, which, hopefully, insulates them at least in part from this kind of skewing. Bias can enter the process as first responders are supplemented by other emergency response personnel who begin the process of restoring lifelines and other critical services and as disaster assistance for reconstruction is established in the area. Those entering the area from outside have often expressed to us when asked during conferences (e.g., the Natural Hazards Research and Applications Workshop held annually in Colorado and the 1995 U.S. Natural Hazards Symposium in Washington, D.C.) that they depend on the AP and Reuters wires and national and, later, regional media to learn about a disaster, its scale, and the geography of need as they come into the area. They comment that they know the media are biased, but their expectation of bias focusses on issues of sensationalism and rumor-mongering, not that there might be systematic biases to the detriment of more vulnerable populations. Both case studies indicate that recovery is delayed in communities undercovered by the media. Rio Dell moved through the stages of response, restoration, and reconstruction quite a bit more slowly than Ferndale. Undercovered communities in Los Angeles saw slower rates of decline in the numbers of red-tagged and yellow-tagged buildings than overcovered communities. Given the association between media attention and the income levels of different communities during a disaster, it might be argued that poorer communities simply have fewer personal and social resources on which to rely in a disaster and, as unfortunate as it is, the delayed recovery has everything to do with resources and nothing to do with media attention. The disparities in media attention might, thus, be more correlated with the delayed recovery of poorer communities than an independent influence on that delayed recovery. 32 A few counterinstances within the Los Angeles area, however, are suggestive of an independent media influence on the delay in disaster recovery. The undercovered communities, as a group, were poorer and more minority-dominated than the overcovered communities, but there were two wealthy, white communities in the group: Woodland Hills and Chatsworth. These communities, with their less dense populations, were unable statistically to counter the much denser populations of the very poor and very minority-dominated communities in the weighted group statistics of the undercovered communities. Their mean per capita incomes amounted to $28,538, substantially higher than the undercovered communities as a group ($11,996). Their ethnicity is 83.1% non-Hispanic white, drastically different from the undercovered group as a whole (20.4%). Even so, the substantial damages in these two wellto-do communities were neglected by the media, perhaps due to their proximity to Northridge, which was the site of three of the most dramatic building failures in the quake. Their recovery lagged: Only 34.5% of their buildings reported as damaged in April 1994 had dropped out of the red-tagged or yellow-tagged categories by August 1994, compared with 40.7% of the overcovered communities; 60.7% had dropped out by January 1995, compared with 63.7% for the overcovered communities; and 76.9% by January 1996, while the overcovered communities enjoyed 83.2% recovery by then. Wealthy as these two communities were, neglected by the media gaze, their recovery was much lower than the overcovered group of communities and, indeed, for August 1994 and January 1995, they are at the low end of the undercovered group in their recovery rates. CONCLUSION Given the extreme complexity of human society and its interactions with the physical systems of the planet, it is often difficult to see strong signals in the noise of confounding variables in any social science project. This study has detected a strong signal of media influence on the process of disaster recovery, from the initial relationship between the spatial distribution of 33 earthquake damages and media representation of those damages, biases in that relationship along income and racial lines, the accordance of survey respondents' mental maps with the geography of media attention more than with the geography of actual damages, and the disparity in recovery between the communities receiving excess media attention and those receiving an attention deficit. This paper has troubling implications. First, media narratives of disaster do not necessarily adequately or fairly reflect actual damages in socio-economically and ethnically diverse areas, a situation which fits the expectations of media critics. Second, the socio-economic structure of a community, together with and reïnforced by media, affects disaster recovery: Poorer communities recover more slowly than more prosperous ones do and those occupied by the socially, economically, and politically dominant ethnic groups in an area. Third, emergency and disaster management personnel need to develop and routinize alternative means of assessing the hardest hit areas immediately after a disaster, rather than rely on local papers, broadcast media, wire services, or, these days, the Internet. Given that poorer and minority communities are undercovered, emergency response and recovery personnel coming in from outside the region might obtain maps of census data to identify potentially unnoticed areas and independently go to such areas to assess needs there. It is critical to make connections with the local leaders of minority and otherwise marginalized groups in the area. Directing such personnel to community-based organizations and leaders may, in fact, be one of the most useful contributions of local media, who may, in the course of covering local politics and events, be aware of such groups and key people. In some countries, too, the census may be a bit spurious; in that situation, it is even more critical to expend considerable effort to connect with community-based organizations and activists within them. Fourth, reporters and editors need to acknowledge and confront their own biases and at least try to ameliorate their effects in their representations of disasters or any other newsworthy event. 34 More generally, the hazards research community and practitioners need to address an even larger issue than the slowness of "recovery" in marginalized areas and populations. For many people in much of the world, even in the richest countries, quotidian existence entails such harsh limitations on access to the means of livelihood that daily life under "normal" conditions is not importantly different from "disaster" conditions. The temporary disruption that disaster causes in the lives of economically stable and prosperous people is their only acquaintance with the ongoing and permanently disastrous condition of a large and growing population around the world. For such marginalized people, a disaster may cause them to descend into even more chaotic conditions, from which they are unable to extricate themselves. In that light, the process of "recovery" towards "normalcy" is freighted with assumptions about what is acceptable for (other) people to experience in their daily lives. 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FIGURES Figure 1 -- Epicenter of the "Northridge" earthquake CMRSEPfigure1.tif or .jpg Figure 2 -- Epicenters of the "Ferndale" earthquakes CMRERSEPfigure2.tif or .jpg 45 Figure 3. -- Los Angeles Times place name mentions by number of damaged buildings in a community CMRERSEPfigure3.tif or .jpg Figure 4 -- Distribution of resampled differences in means between "overcovered" and "undercovered" communities (Los Angeles Times) CMRERSEPfigure4.tif and .jpg Figure 5. -- Ranked incomes of the overcovered and undercovered communities in Los Angeles Times coverage CMRERSEPfigure5.tif and .jpg Figure 6 – Los Angeles Times place name counts by La Opinión place name counts CMRERSEPfigure6.tif and .jpg Figure 7 – Los Angeles Times place name counts by La Opinión place name counts with the Northridge outlier removed CMRERSEPfigure7.tif and .jpg Figure 8 –La Opinión place name mentions by number of damaged buildings in a community CMRERSEPfigure8.tif and .jpg Figure 9 -- -- Distribution of resampled differences in means between "overcovered" and "undercovered" communities (La Opinión) CMRERSEPfigure9.tif and .jpg Figure 10. -- Ranked incomes of the overcovered and undercovered communities in La Opinión coverage CMRERSEPfigure10.tif and .jpg Figure 11 -- Survey respondents' mental maps of earthquake damage by the distribution of damaged buildings (with and without Northridge outlier) CMRERSEPfigure11.tif and .jpg 46 Figure 12 -- Survey respondents' mental maps of earthquake damage by the distribution of L.A. Times place name mentions CMRERSEPfigure12.tif and .jpg Figure 13 -- Survey respondents' mental maps of earthquake damage by the distribution of L.A. Times place name mentions without the Northridge outlier CMRERSEPfigure13.tif and .jpg Figure 14 -- Survey respondents' mental maps of earthquake damage by the distribution of La Opinión place name mentions CMRERSEPfigure14.tif and .jpg Figure 15 -- Survey respondents' mental maps of earthquake damage by the distribution of La Opinión place name mentions without the Northridge outlier CMRERSEPfigure15.tif and .jpg Figure 16 -- Recovery timelines for Rio Dell and Ferndale CMRERSEPfigure16.tif and .jpg Figure 17 – Recovery of overcovered and undercovered communities in Los Angeles CMRERSEPfigure17.tif and .jpg TABLES Table 1 -- Number of damaged buildings by community compared with number of times each community was mentioned in the Los Angeles Times. CMRERSEPtable1.xls Table 2 -- Demographics of overcovered and undercovered communities in the Los Angeles Times' coverage CMRERSEPtable2.xls 47 Table 3 -- Number of damaged buildings by community compared with number of times each community was mentioned in La Opinión. CMRERSEPtable3.xls Table 4 – Hispanic ethnicity of communities given more coverage by La Opinión than the Los Angleles Times. CMRERSEPtable4.xls Table 5 -- Demographics of overcovered and undercovered communities in La Opinión's coverage CMRERSEPtable5.xls Table 6 -- Communities mentioned by survey respondents, damages, and places mentioned in the L.A. Times and La Opinión. CMRERSEPfigure6.xls Table 7 -- Changes in status of buildings over time as a crude measure of recovery CMRERSEPfigure7.xls APPENDICES Appendix A -- correlation and regression statistics for the associations explored in this paper – CMRERSEPappendixA.xls Appendix B -- Los Angeles telephone survey results 48