The Deprivation of Liberty Safeguards Interagency Policy and Procedures Leicestershire, Leicester & Rutland Version Control: 0.3 Date of Creation: March 2008 Last Modified: April 24th 2009 EIA Assessment: May 2009 Document Author: Stephen Vickers Position: DoLS Team Manager/DoLS Implementation Manager Stephen Vickers Page 1 17/02/2016 Table of Contents 1. Introduction………………………………………………………………………..…Page 3 2. Rationale and Purpose………………………………………………………….....Page 3 3. Definitions……………………………………………………………………….......Page 4 4. Scope……………………………………………………………………………... …Page 6 5. Policy Statement……………………………………………………………………Page 7 6. Procedures and Guidance……………………………………………………. …Page 12 6.2 The Deprivation of Liberty Safeguards Service………………………………………………...Page 14 6.3 Applying for a Standard Authorisation…………………………………………………………..Page 15 6.4 Receiving a request for assessment for Standard Authorisation…………………………..Page 16 6.5 Instructing an IMCA………………………………………………………………………………....Page 18 6.6 Assessment process for a Standard Authorisation…………………………………………...Page 18 6.7 Process for Urgent Authorisations……………………………………………………………….Page 24 6.8 Assessment Outcomes – Granting or Declining an Authorisation…………………….. ….Page 28 7. Conveying……………………………………………………………………………Page 34 8. Reviews…………………………………………………………………………... ....Page 35 9. Terminating a Standard Authorisation……………………………………… …Page 37 10. Appeals and Complaints………………………………………………………. …Page 38 11. Court of Protection…………………………………………………………………Page 39 12. Information Governance………………………………………………………. …Page 39 13. Policy Review……………………………………………………………………….Page 40 14. Frequently Asked Questions……………………………………………………..Page 40 15. Acknowledgements………………………………………………………………..Page 44 16. Appendices………………………………………………………………………….Page 45 Stephen Vickers Page 2 17/02/2016 1. Introduction 1.1 The Deprivation of Liberty Safeguards 2008 are an amendment to the Mental Capacity Act 2005. They provide a legal framework to protect those who may lack the capacity to consent to the arrangements for their treatment or care and where levels of restriction or restraint used in delivering that care are so extensive as to potentially be depriving the person of their liberty. The Safeguards apply where that person’s care is being delivered in a registered care home or hospital and has not been authorised under the Mental Health Act 1983. 1.2 These Safeguards will prevent arbitrary decisions to deprive a person of their liberty and provide a robust and transparent framework in which to challenge deprivation of liberty authorisations. The safeguards therefore protect the rights of vulnerable individuals. 1.3 The Safeguards come into force in April 2009 and from this point onwards a Managing Authority must seek authorisation from a Supervisory Body in order to lawfully deprive a person of their liberty. Where a request for a Standard Authorisation for deprivation of liberty is made, the Supervisory Body is responsible for conducting a number of assessments to determine whether the authorisation is to be granted. Where any assessment is negative, the authorisation cannot be granted. 2. Rational and Purpose 2.1 This document provides a local framework for the implementation of the Deprivation of Liberty Safeguards within the Leicester City, Leicestershire County and Rutland County areas. It aims to set out the processes and procedures that must be followed by those that have a duty of care towards a person who is, or may become deprived of their liberty. This includes both the Managing Authorities and the Supervisory Bodies. 2.2 There are a total of five Supervisory Bodies within the Leicester City, Leicestershire County and Rutland County areas. They will deliver the duties required by the Deprivation of Liberty Safeguards through a single, jointly funded pathway. The combined service will be hosted and managed by Leicestershire County Council. 2.3 The Deprivation of Liberty Safeguards (DoLS) Code of Practice, published under sections 42 and 43 of the Mental Capacity Act 2005, provides extensive guidance and information about the Act and how it works in practice and should remain the main point of reference for staff working with deprivation of liberty issues. 2.4 This document does not replace the DoLS Code of Practice or seek to repeat the content or guidance contained within it. This document is intended to clearly outline the key responsibilities and procedures related to the implementation of the legislation within the Leicester City, Leicestershire County and Rutland County areas. The document aims to highlight the processes involved with requesting, assessing, granting and reviewing Standard Authorisations for deprivation of liberty from the perspective of both the Managing Authorities applying for the authorisation, and the Supervisory Body who assess and grant the authorisation. Stephen Vickers Page 3 17/02/2016 3. Definitions 3.1 Managing Authority - The person or body with management responsibility for the hospital or care home in which a person is, or may become deprived of their liberty. 3.2 Supervisory Body - A primary care trust (PCT), local authority, Welsh Ministers or a local health board that is responsible for considering a deprivation of liberty request, commissioning the assessments and, where all the assessments agree, authorising deprivation of liberty. Within the Leicester City, Leicestershire County and Rutland County areas, the five supervisory bodies are NHS Leicester City (NHSLC), Leicester City Council (LeicCC), NHS Leicestershire and Rutland (NHSL&R), Leicestershire County Council (LCC) and Rutland County Council (RCC). The rules for deciding which PCT or local authority is the supervisory body vary depending on whether one is dealing with a hospital or a care home. In the case of hospital patients within the area, the PCT (NHSLC or NHSL&R) responsible for commissioning the patient’s care or treatment is the supervisory body. In the case of care homes, the supervisory body is the local authority (LeicCC, LCC or RCC) for the area in which the person ordinarily resides. If the person has no ordinary place of residence (they are of no fixed abode) then the supervisory body is the local authority for the area in which the care home is situated. 3.3 DoLS Team - The DoLS Team is part of an integrated service hosted and managed by LCC. The DoLS Team will undertake certain delegated functions associated with deprivation of liberty on behalf of the Supervisory Body, including responding to requests, conducting assessments, recommending timescales and conditions for the authorisations and conducting reviews. Importantly, the Supervisory Body maintain overall responsibility for granting authorisations. 3.4 Signatory - The signatory is the relevant representative from the Supervisory Body who has overall responsibility for granting the Standard Authorisation, attaching any conditions recommended by the BIA during the assessment process and also setting the period for which the authorisation will be in force. 3.5 Deprivation of Liberty - Deprivation of Liberty is a term used in the European Court of Human Rights about circumstances when a person’s freedom is taken away. A distinction is drawn between the deprivation of liberty of an individual (which is unlawful unless authorised) and restrictions on the liberty of movement of an individual. This distinction is one of degree and intensity, not nature or substance. Determining whether deprivation of liberty is taking place should always be situation specific for the individual concerned and should take into account factors such as the type, duration, effects and manner of implementation of the care or treatment in question. Chapter 2 of the Code of Practice contains guidance on where restriction and restraint may become deprivation if liberty. Stephen Vickers Page 4 17/02/2016 3.6 Restraint - The use or threat of force to help do an act which the person resists, or the restriction of the person’s liberty of movement, whether or not they resist. Restraint can include chemical, physical, environmental, electronic and medical. Restraint may only be used where it is necessary to protect the person from harm and is proportionate to the risk of harm. 3.7 Relevant Person - A person who is, or may become, deprived of their liberty in a hospital or care home. 3.8 Standard Authorisation - An authorisation given by the Supervisory Body after completion of the statutory assessment process, giving lawful authority to deprive a relevant person of their liberty in the relevant hospital or care home. 3.9 Urgent Authorisation - An authorisation given by a Managing Authority for a maximum of seven days, which may be extended under exceptional circumstances by a maximum of a further seven days by a Supervisory Body. The Urgent Authorisation gives the Managing Authority lawful authority to deprive a person of their liberty while the Standard Authorisation process is undertaken. 3.10 Capacity - Mental capacity is always referred to as time and situation specific. Where the term ‘lack of capacity’ is used throughout this document it refers specifically to the capacity to decide whether or not to consent to care or treatment that involves circumstances that amount to deprivation of liberty at the time at which that decision needs to be made. 3.11 Registered care home - This includes both residential and nursing homes that can be managed by one of the three local authorities or privately owned. 3.12 Code of Practice - This refers to the Deprivation of Liberty Safeguards Code of Practice which supplements the main Mental Capacity Act 2005 Code of Practice. 3.13 Independent Mental Capacity Advocate – IMCA –This is someone who provides support and representation for a person who lacks capacity to make specific decisions, where the person has no-one else to support them. An IMCA is not the same as an ordinary advocate. The IMCA service was established by the Mental Capacity Act 2005. 3.14 Best Interest Assessor - BIA – This refers to the assessor responsible for conducting a range of assessments to ascertain whether an authorisation for deprivation of liberty will be granted (see section 6.4 below for the different assessments that can be conducted by the BIA). The best interest assessors are appointed by the Supervisory Body and work within (or on behalf of) the DoLS Team. 3.15 Mental Health Assessor - This is a separate assessor to the BIA, who is responsible for undertaking some of the assessments at stage 2 of the assessment process that relate to the mental health of the relevant person. The mental health assessor must conduct the mental health assessment, but may also be responsible for the eligibility assessment and mental capacity assessment Stephen Vickers Page 5 17/02/2016 where appropriate. The mental health assessor must be a doctor who is either approved under section 12 of the Mental Health Act 1983 or is a registered medical practitioner with at least 3 years post-registration experience in the diagnosis or treatment of mental disorder. 4. Scope 4.1 This policy applies to the following organisations, services and staff: NHS Leicester City and NHS Leicestershire and Rutland (Supervisory Bodies), including the interagency DoLS service and associated directorates such as: 4.2 Commissioning directorates of Strategy and Systems; Quality Standards and Learning; Corporate Services; IM&T; Public Health and Medical. PCT Provider services within localities and Continuing Health Care. Leicester City Council, Leicestershire County Council and Rutland County Council (Supervisory Bodies) including the interagency DoLS service and other relevant departments such as Safeguarding Adults; Commissioning and Contracts; Care Management. The Managing Authorities: All local authority, NHS, independent and voluntary sector hospitals and registered care homes within the Leicester City, Leicestershire County and Rutland County areas. Managing Authorities in care homes and hospitals outside of the area for whom the Leicester City, Leicestershire County and Rutland County Supervisory Bodies are responsible. The Relevant Person: Anybody being treated or cared for in a local authority, NHS, independent or voluntary sector hospital or registered care home within the Leicester City, Leicestershire County and Rutland County areas, irrespective of whether they are publicly or privately funded. The IMCA Service within the Leicester City, Leicestershire County and Rutland County areas Any DoLS Paid Personal Representative services within the Leicester City, Leicestershire County and Rutland County areas The Deprivation of Liberty Safeguards and the processes contained within this policy document apply to all persons that meet the following criteria: Where they are over the age of 18 and Where they are lacking the capacity to consent to the arrangements for Stephen Vickers Page 6 17/02/2016 their care or treatment and Where they are receiving care or treatment within a hospital or care home and Where they are receiving care where levels of restriction and restraint are so high that they constitute a deprivation of liberty and Where detention is not already authorised under the Mental Health Act 1983 4.3 This policy does not replace the Deprivation of Liberty Safeguards Code of Practice 2008, the Mental Capacity Act 2005 or any policies on the use of restraint that are in use by NHS Leicester City, NHS Leicestershire and Rutland, Leicester City Council, Leicestershire County Council, Rutland County Council, independent care homes or hospital units. All organisations should refer to their own restraint policies and use them in conjunction with this document. 4.4 This policy does not cover procedures for Managing Authorities to identify deprivation of liberty or any procedures prior to the submission of a request for a Standard Authorisation. These procedures will need to be produced internally for each care home or hospital unit. 4.5 Staff in all organisations undertaking any work related to the Deprivation of Liberty Safeguards on a daily basis will need to refer to the following 3 documents, each of which have a different purpose and should be used in conjunction with each other: The Deprivation of Liberty Safeguards Code of Practice - This document provides information on the requirements of the law This Deprivation of Liberty Safeguards Interagency Policy and Procedures - This document provides information on how the safeguards are being implemented locally in the Leicester City, Leicestershire County and Rutland County areas and the procedures that will need to be followed The Deprivation of Liberty Safeguards Forms and Record Keeping This document contains all the standard forms and letters issued by the Department of Health for the processes involved in the Safeguards. Staff will need to be aware of any additional requirements included in this document that relate to the completion/submission of these forms. 5. Policy Statement 5.1 Governing Principles The following principles will be adhered to by all those with a duty of care towards an individual who is, or may be deprived of their liberty. This includes the Managing Authority and Supervisory Body: Staff will carry out their duty to ensure optimum care for customers and patients that meets the needs of the individual and protects their Human Rights. The dignity and well-being of the relevant person will be paramount at all times. Stephen Vickers Page 7 17/02/2016 Staff at all levels will work collaboratively with colleagues across organisations, to ensure efficient and consistent working practices, to ensure timely and effective communication and information sharing and to maximise efficiency of resources by avoiding duplication. Staff will adhere both to the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards 2008 at all times and refer to both Acts and their Codes of Practice whenever capacity, best interest and deprivation of liberty issues arise. Every effort will be made by those with a duty of care towards an individual to prevent deprivation of liberty. This includes both commissioners and providers of care. Staff will work in accordance with the principles of the Data Protection Act and in accordance with the information governance guidance included in section 12 of this document, sharing and recording only that data which is necessary. Staff will seek to engage anyone involved in caring for a person, anyone named by them as a person to consult and anyone with an interest in the person’s welfare, and ensure they are consulted in decision-making. Every effort should be made to resolve disputes surrounding a decision to deprive a person of their liberty locally and informally. Both the Managing Authority and Supervisory Body should be willing to engage in constructive discussion. Those involved with the relevant person’s care planning and delivery will maintain responsibility for this throughout the assessment process. The DoLS assessment process is undertaken where necessary in addition to the individuals care planning and delivery. All organisations and services involved with deprivation of liberty should seek to develop good practice by monitoring and reviewing their processes as part of the organisation’s governance structure. 5.2 Key responsibilities of NHS Leicester City, NHS Leicestershire and Rutland, Leicester City Council, Leicestershire County Council, Rutland County Council in their role as Supervisory Body: In the Leicester City, Leicestershire County and Rutland County areas, some of the statutory functions of the Supervisory Body’s are discharged through a partnership arrangement. The partnership arrangement will provide a service to meet some of the requirements of the Deprivation of Liberty Safeguards. The statutory duties of the Supervisory Body’s can not be delegated, however, s o m e functions and duties may be “sub-contracted” where it is clear that the agent is acting on the Supervisory Body’s behalf. Within this agreement the Deprivation of Liberty Safeguards Team will be acting on behalf of the Supervisory Bodies in arranging and managing the assessment and review processes required by the MCA DoLS. Stephen Vickers Page 8 17/02/2016 The responsibility for granting an authorisation, setting the period of authorisation and attaching any conditions to the authorisation cannot be delegated under this arrangement and will therefore remain the responsibility of the relevant Supervisory Body, not the DoLS Service. 5.3 The key responsibilities of the Supervisory Body are: To co-ordinate a dedicated interagency Deprivation of Liberty Safeguards Service to undertake the work related to deprivation of liberty. To ensure there is a clear referral pathway for all Managing Authorities. To recruit assessors that have the necessary skills, qualifications and experience as outlined in the Code of Practice. To ensure there are sufficient numbers of assessors to undertake the volume of assessments required. To ensure all staff working as assessors or in any capacity within the DoLS Service receive adequate training to perform their role, including training in equality and diversity issues. To coordinate and deliver training to those services with statutory responsibilities for the safeguards and advise on integrating the requirements across other relevant service provision. To ensure consistency and equality of access to, and outcomes from, Deprivation of Liberty Safeguards services. To have overall responsibility for granting or refusing authorisations for deprivation of liberty and to be responsible for signing authorisations. When giving authorisation for deprivation of liberty, to specify the duration of the deprivation of liberty, which cannot exceed 12 months and should be for the shortest possible practicable time. To attach appropriate conditions to the authorisation and make recommendations based on the best interests of the Relevant Person. To make this document available to all local authority and independent care homes, hospitals and relevant staff from the Supervisory Body and to ensure information pertaining to the procedures and processes contained within this document is communicated in a timely and effective manner. To record management information and use it to measure the effectiveness of the process outlined within this document and to assess the nature of the authorisations both granted and refused in light of the local population. To use management information and reviews to develop good practice and communicate this information to relevant departments, such as those involved with commissioning care and support services. Stephen Vickers Page 9 17/02/2016 To collect equalities monitoring information for deprivation of liberty cases and use this information to monitor any differential impact on particular groups and enhance anti-discriminatory practices. To enhance contract monitoring of care homes and hospitals through combined intelligent information and intelligence (not personal data) arising from assessments of care plans and levels of restrictive practices. 5.4 The key responsibilities of the DoLS Team are: To make available to Managing Authorities the standard forms for use when requesting a Standard Authorisation of deprivation of liberty and to ensure referral processes are effective, secure and safe. To receive applications from Managing Authorities for Standard Authorisations of deprivation of liberty and to respond to applications within the timescales specified within the procedures section of this document. To receive applications from Managing Authorities for extensions of urgent authorisations To appoint assessors, IMCA’s (if required) on behalf of the supervisory body. To recommend the relevant persons representative or paid personal representative to the supervisory body. To facilitate and conduct the six necessary assessments of the relevant person to ascertain whether or not they meet the qualifying requirements for a Standard Authorisation to be given. To give notice of the decision in writing to the requisite people and to other persons entitled to notice by the most appropriate means. To access relevant resources that will enhance the quality of the assessment process e.g. specialist opinion; interpreters etc. To respond to requests to review an authorisation for deprivation of liberty. To record assessment information and outcomes in accordance with statutory requirements and to complete necessary information for management monitoring purposes. To provide phone support to managing authorities, supervisory bodies and the wider public. 5.5 The following are the key responsibilities of care homes and hospitals in their role as Managing Authorities: To deliver care in as least restrictive means as viable that is proportionate and necessary to prevent harm to that individual. Stephen Vickers Page 10 17/02/2016 To adapt care planning processes to ensure consideration is given to whether a person has the capacity to consent to the services which are to be provided and whether their actions are likely to result in a deprivation of liberty. To ensure clear and robust procedures are in place for staff to offer guidance and clarity on when a request for a Standard Authorisation would be required, and the procedures that should be followed in order to make an application to the Supervisory Body. This requires clear policy and guidance relating to the use of restraint and restrictive practices. To ensure that no person is deprived of their liberty except where i) an Urgent Authorisation is in place, ii) a Standard Authorisation is in place or iii) their liberty has been deprived through other legal means e.g. under the Mental Health Act 1983 or an Order from the Court of Protection. To grant themselves Urgent Authorisation where deprivation of liberty needs to commence before a Standard Authorisation can be obtained. To obtain Standard Authorisation from the Supervisory Body (always via the DoLS Team) in advance of the deprivation of liberty, except in urgent circumstances where an Urgent Authorisation is already in place, in which case a standard authorisation must be obtained from the Supervisory Body within seven calendar days of the start of the deprivation of liberty. To comply with any conditions attached to the authorisation as imposed by the Supervisory Body. To ensure that applications for authorisation are not made as standard for all admissions to hospitals and care homes simply because the relevant person lacks the capacity to decide whether to be admitted, or where lower levels of restriction or restraint are used that are permissible within the meaning of section 5 & 6 of the Mental Capacity Act 2005. The referral process should be used appropriately. To ensure that the relevant person and their representative understands the authorisation process and the effects of an authorisation once it is granted and that they understand their rights and have knowledge of the complaints procedures. To make alternative arrangements for care where an authorisation is refused and to undertake urgent action to prevent unlawful deprivation of liberty. To allow the BIA and any other assessors to visit the care home or hospital ward and at anytime during the assessments and review process. To accommodate visits from the relevant person’s representative, recording details of visits and informing the Supervisory Body via the DoLS Team if the representative is not maintaining appropriate contact. To maintain records and ensure that all relevant staff are made aware of whether an authorisation is granted or refused. Stephen Vickers Page 11 17/02/2016 To monitor and review circumstances around any authorisation for DoLS for individuals within their care. To provide on request any documents requested by the BIA or other assessors. When Managing Authorities grant an urgent authorisation they must on the day the urgent authorisation is granted fax form1 and form 4 to the DoLS team. Any delay in sending these forms will be reported to the Care Quality Commissioner. 6. Procedures and Guidance 6.1 This section of the document outlines the key processes involved in the Deprivation of Liberty Safeguards. Different aspects of the procedures are the responsibility of the Managing Authority, the DoLS Team or the Supervisory Body and there are a number of key timescales that all staff need to be aware of and adhere to. For clarity, the summary box below highlights these key timescales. Staff may also find it useful to refer to the Process Flowcharts included in appendices 3 - 7 Standard Authorisations (see section 6.3) – for use where it is anticipated that deprivation of liberty will occur Managing Authorities can apply for a Standard Authorisation up to 28 days in advance of the anticipated deprivation of liberty. The DoLS Team will acknowledge receipt of a request within 24 hours (or the next working day if the form is received on a Friday, weekend or bank holiday) The DoLS Team will inform the Managing Authority, in writing, that it is pursuing the request and of it’s intended date for the BIA to commence assessments within 48 hours of the date of receipt of the original request (or within 48 hours of the next working day if the request is received on a Friday, weekend or bank holiday). The DoLS Team will appoint an IMCA on behalf of the Supervisory Body if needed within 48 hours of the date of writing to the Managing Authority to confirm it is pursuing the request. The DoLS Team will have 21 days in total from the date of receipt of the original request in which to complete all assessments and respond to the Managing Authority with the supervisory bodies decision. From the date that all stage 1 assessments are concluded by the BIA, the Mental Health Assessor will have 96 hours in which to complete the Mental Health Assessment at stage 2. Stephen Vickers Page 12 17/02/2016 Urgent Authorisations (see section 6.7) – for use where the person is already being deprived of their liberty or will be in the immediate future The Managing Authority can issue itself an Urgent Authorisation for up to 7 days. This form must be sent to the DoLS team on the first day of the urgent authorisation. The Managing Authority must request a Standard Authorisation at the same time as issuing itself an Urgent Authorisation. The DoLS Team will inform the Managing Authority, in writing, of its intended date for the BIA to commence assessments within 1 working day of the date of receipt of the original request. The DoLS Team must complete all assessments and respond to the Managing Authority with a decision within the period of the Urgent Authorisation. The Mental Health Assessment must be complete within 48 hours of the end of Stage 1. The Supervisory Body can extend the Urgent Authorisation for a maximum of a further 7 days (in exceptional circumstances) at the request of the Managing Authority. Third Party Requests (see section 6.7.14) Where a Third Party requests that the Managing Authority applies for an authorisation, the Managing Authority must respond to the Third Party as soon as possible but within 24 hours. The DoLS Team will have 7 days from the date that the Third Party request was received in order to ascertain whether an unauthorised deprivation of liberty is occurring. If the DoLS Service find that an unauthorised deprivation of liberty is occurring, it will have 21 days in which to complete all assessments as per a Standard Authorisation. After the assessment process Stephen Vickers Page 13 17/02/2016 If authorisation for deprivation of liberty is not granted because one or more of the requirements are not met, but the BIA decides deprivation of liberty is occurring, the Managing Authority will be informed immediately. The DoLS Team Manager will inform the Supervisory Body who will need to arrange for a planning meeting to take place within 48 hours of notifying the Managing Authority of its decision. Within 7 days of the planning meeting taking place, an appropriate solution must have been effected and the care plan must have been amended to ensure an unlawful deprivation of liberty does not continue. Any failure to meet the timeframes as outlined above will be reported by the DoLS Team to the relevant Supervisory Body via their incident reporting procedures. Each Supervisory Body will determine the necessary action. 6.2 The Deprivation of Liberty Safeguards Service: NHS Leicester City, Leicester City Council, Leicestershire and Rutland NHS, Leicestershire County Council and Rutland County Council have developed an integrated service model for the implementation of the Deprivation of Liberty Safeguards and have appointed a specialist DoLS Service to respond to requests for Standard Authorisations from managing authorities. The DoLS Team will be hosted and managed within the Older Persons Services of the Leicestershire County Council. The contact details for the DoLS Service are as follows: DoLS Service Eastern Annex, County Hall Leicestershire County Council Glenfield Leicestershire LE3 8RL Telephone: 0116 305 7853 Safe Haven Fax: 0116 305 5555 Email: DolsTeam@leics.gov.uk The core team consists of the following roles: 1 x Team Manager. 3 x Best Interest Assessors 1 ½ x Administrators A number of “floating” Best Interest Assessors will be contracted into the team as they are needed. Stephen Vickers Page 14 17/02/2016 Paid Personal Representatives, IMCAs and Mental Health Assessors will be available to the DoLS Team as required 6.3 Applying for a Standard Authorisation (Procedure for the Managing Authority) 6.3.1 Managing Authorities will need to ensure they have workable internal procedures in place to identify if authorisation for deprivation of liberty is required, or if it is necessary in exceptional circumstances to issue an Urgent Authorisation (see section 6.7 below). Procedures should clearly identify who is responsible within the Managing Authority for taking action any necessary action. Managing Authorities should seek advice if necessary from the DoLS Team. 6.3.2 Managing Authorities will need to ensure every effort has been made to avoid deprivation of liberty and care is being provided within the provisions of the Mental Capacity Act. 6.3.3 If the relevant person is already subject to a DoLS authorisation and a move is planned to another care home or hospital and their liberty may be deprived, the Managing Authority must apply to the Supervisory Body via the DoLS Team for a new authorisation following the procedures outlined in this section. An authorisation applies to the person in a particular environment and an authorisation only applies to that hospital or care home. 6.3.4 Where it is decided that an authorisation is required, the appropriate member of staff identified in the internal procedures should complete the standard form Form 4: Managing Authority request for a Standard Authorisation. This can be done up to 28 days in advance of the deprivation of liberty occurring. 6.3.5 Managing Authorities must send their request to the DoLS Team via the safe haven fax number (see 6.2 for details). 6.3.6 At the same time of sending the request, the Managing Authority must contact the DoLS Team via phone or email to inform them that a request is being sent (this procedure should be followed even during out of hours). 6.3.7 Where the Managing Authority needs to send requests for Standard Authorisations for more than one relevant person, these should be sent individually on a case-by-case basis. 6.3.8 The Managing Authority is required to provide the following information to the DoLS Service at this stage: Relevant person’s information (including name, gender, age, address) The name, address and telephone number of the Managing Authority (and a named contact) The purpose for which the authorisation is requested The date from which the authorisation is sought Whether the Managing Authority has given an Urgent Authorisation and the Stephen Vickers Page 15 17/02/2016 date of expiry. The request for a Standard Authorisation must also include, if available, the following information: Medical information relating to the relevant person The diagnosis of the mental disorder from which the relevant person is suffering Any relevant care plans / assessments The racial, ethnic or national origins of the relevant person Details of the proposed restrictions on liberty Whether there is an existing Standard Authorisation in force in relation to the relevant person, and date of expiry. Whether or not an IMCA is required (an IMCA would be required if the relevant person does not have somebody not engaged in providing their care or treatment in a professional capacity or for remuneration to support them) Contact details of anyone engaged in caring for the person or who have been named by the relevant person as someone to consult. Information about any legislative considerations, such as: Lasting Power of Attorney Advance Decision to Refuse Treatment Mental Health Act requirements 6.3.9 Once the request form has been sent to the DoLS Team, the Managing Authority should, if judged appropriate/practicable, inform the family and carers of the relevant person that an application for a Standard Authorisation has been made. The Managing Authority should also keep a copy of the request form and clear written records of the reasons for the request. 6.3.10 If a Managing Authority receives a request from a third party to apply for an authorisation, or to change the care regime, the Managing Authority must respond to this request within 24 hours. Where the Managing Authority has been unable to resolve the Third Party request, i.e. where they have not been able to satisfy the Third Party that no deprivation of liberty is occurring, they must submit an application to Supervisory Body via the DoLS Team following the procedures outlined above. Where the Managing Authority has failed to make an application, the DoLS Team will accept a referral from the Third Party on behalf of the Supervisory Body. In such circumstances, the Care Quality Commission and the appropriate commissioning authority (if involved) will be notified. 6.4 Receiving a request for assessment for Standard Authorisation (Procedure for the DoLS Team) 6.4.1 Upon receipt of a request for a Standard Authorisation, the DoLS Team Administrative Officer and duty BIA will jointly consider whether the application is appropriate, complete or whether any additional information is required from the Managing Authority. Stephen Vickers Page 16 17/02/2016 6.4.2 If the request form (Form 4) is incomplete/invalid, the DoLS Team Administrative Officer and duty BIA will refer back to the Managing Authority for further information/necessary action. The application process will be restarted on receipt of the revised request form/information. 6.4.3 If the DoLS Team Administrative Officer and duty BIA considers that the request has been made too far in advance of expiry of an existing authorisation, this should be resolved with the Managing Authority and the application process stopped until another request form is received at a more appropriate time. 6.4.4 If the request form is both complete and valid, the DoLS Team Administrative Officer will: Generate a full DoLS file Complete the DoLS Data Exchange form (appendix 8) Contact the relevant Supervisory Body and arrange “sign off” date and time Arrange with the Supervisory Body secure receipt of the DoLS Data Exchange form (via safe haven fax) Pass DoLS file to the DoLS team manager (or nominated deputy) for case allocation. 6.4.5 The DoLS Team Administrative Officer will acknowledge receipt of the referral form within 24 hours (or the next working day if the form is received on a Friday, weekend or bank holiday) by sending a secure fax to the Managing Authority. 6.4.6 The DoLS Team Manager (or nominated deputy) will consider the case and allocate to an appropriate BIA within 48 hrs of receiving the referral avoiding any conflict of interest that might bring into question the objectivity of the assessment (a standard form has been developed to record this process (appendix 9). The DoLS Team Manager and BIA will arrange a date for the completed file to be handed over (considering all necessary statutory deadlines). 6.4.7 Within 48 hrs of the case being allocated, the BIA will contact the Managing Authority and inform them of the date they intend to commence the assessment process. The BIA will be responsible for coordinating the assessment process. 6.4.8 From the date of receipt of the application, the DoLS Team will have 21 days in total in which to complete all assessments and respond to the Managing Authority’s request. 6.4.9 The Leicester, Leicestershire and Rutland DoLS Team have divided the assessment process into two stages - stage 1 for “preliminary” assessments and stage 2 for “full” assessments. The assessments at Stage 1 are conducted by a Best Interest Assessor. Once all stage 1 assessments are complete and this is recorded on the DoLS assessment checklist (appendix 1), the mental health assessors will have 96 hours in which to complete the mental health assessment at stage 2 of the process. The Best Interest Assessor will complete assessment requirements within stage 2 of the assessment process (see section 6.6 below for full details of the assessment process). Stephen Vickers Page 17 17/02/2016 6.5 Instructing an IMCA 6.5.1 The relevant person must have someone who can provide support to them throughout the assessment process, such as a family member, friend or carer; this person cannot be someone who provides care or treatment in a professional capacity or for remuneration. If the relevant person does not have somebody available to support them, then the DoLS Team on behalf of the Supervisory Body will need to instruct an Independent Mental Capacity Advocate (IMCA). In doing so, the DoLS Team will take account of the relevant person’s cultural background, including their race, ethnicity, religious beliefs and sexuality. The date the IMCA was instructed should be recorded on the DoLS assessment checklist by the DoLS Administrative Officer. In the case of applications for Standard Authorisations, this will be done within 48 hours of confirming that the application should be pursued, or within 24 hours or next working day for Urgent Authorisations. 6.5.2 The Supervisory Bodies with responsibility for the contract with the IMCA Service will need to ensure that the IMCA Service is pro-active in its recruitment of advocates from a diverse range of cultural backgrounds. 6.5.3 Where a request for an authorisation is received for a care home placement that is being funded by Continuing Health Care (CHC), the DoLS Team should inform the head of Continuing Health Care or their deputy, prior to the assessments being conducted, that a request for an authorisation has been made and that the BIA will be commencing the assessment process. 6.6 Assessment process for a Standard Authorisation (Procedure for the DoLS Team) 6.6.1 The DoLS Team Manager is responsible for appointing a BIA to commence the assessment process. The choice of BIA will be determined by: i) ensuring compliance with conflict regulations ii) the skills and experience required for that specific assessment. This may include experience of working with a particular disability or service group and also knowledge of the persons cultural background iii) expedient use of resources Forms are available for the DoLS Team Manager to use when appointing assessors. These are checklists to ensure assessors meet all the regulations and that there are no conflicts of interest. The forms include a space for any additional reason for appointing a particular assessor to a particular case. These forms are included in appendix 9 and 10 6.6.2 The DoLS Team will undertake the assessment process in 2 stages: Stage 1: Preliminary stage Stage 2: Full assessments Stephen Vickers Page 18 17/02/2016 6.6.3 The DoLS Team Administrative Officer is responsible for providing the BIA with information on how to access any resources required to undertake the assessments, such as interpreters or speech therapists, which may support the relevant person or anyone with an interest in their care or treatment. The DoLS Team Administrative Officer should also make provision to ensure information is available in other languages and formats as and when required. 6.6.4 Upon request from the BIA, the Managing Authority must provide any relevant assessments or care plans and enable access to and copies of any records held that assessors or IMCAs may consider relevant. 6.6.5 Staff should refer to section 4 of the Code of Practice for full guidance on each of the assessments, their purpose and how they should be conducted. Assessors are personally accountable for their decisions and Managing Authorities and Supervisory Bodies must not dictate or seek to influence their decisions. However the Supervisory Body retains liability for the assessment process. 6.6.6 Stage 1: Preliminary Assessments At this stage the BIA commences the initial assessments. The purpose of these assessments is to determine whether the BIA and Mental Health Assessor will need to undertake the full Best Interests Assessment and full Mental Health Assessment at Stage 2. Where any requirement is not met at this stage, the assessment process ceases immediately. Throughout both stages of assessment, the assessors will need to use the standard forms issued by the Department of Health. The forms for the assessments are numbered 5 to 11 (see the list of all DoH forms and letters included in appendix 1). Staff will need to be aware of any additional information/requirements included in the document Deprivation of Liberty Safeguards Forms and Record Keeping. Confirm Age Assessment This assessment is to establish if the relevant person is aged 18 or over. The BIA will undertake this assessment. Identify if liberty is being deprived This establishes whether deprivation of liberty is occurring or if it is going to occur. The BIA will undertake this assessment. Confirm No Refusals Assessment Stephen Vickers Page 19 This establishes whether an authorisation for deprivation of liberty would conflict with other existing authority for decision making for that person, such as a valid and applicable Advance Decision to 17/02/2016 Refuse Treatment (ADRT) or a refusal by an attorney or deputy. The BIA will undertake this assessment. Preliminary Mental Capacity Assessment This is a preliminary assessment of the relevant person’s mental capacity to consent to the arrangements for their care i.e. the levels of restriction or restraint used. Unless it is evident that the person has capacity, (in which case all assessments end immediately), this assessment may be concluded at stage 2 by the mental health assessor or BIA. The BIA will undertake this assessment. Preliminary Eligibility Assessment This is a preliminary assessment that establishes whether the relevant person is subject to a requirement under the Mental Health Act 1983 that may conflict with an authorisation under DoLS or whether their care should be provided under the Mental Health Act. This preliminary assessment will be undertaken by the BIA. Where the BIA is also an AMHP this assessment can be completed at stage 1, otherwise the Mental Health Assessor will need to undertake the full assessment at stage 2. If it is clear that this requirement is not met, all assessments end. Where further consideration is required, this assessment will be concluded in stage 2. If any requirement is not met at this stage, the assessment process is immediately ceased. The DoLS Team Administrative Officer will immediately inform the Supervisory and seek to complete the “sign off” process as soon as is practicable. The Managing Authority will then be informed by the DoLS Team Administrative Officer, in writing of the decision that the Standard Authorisation is refused and the reasons for this. The Supervisory Body will need to complete Form 13 – Supervisory Body declines a request for a Standard Authorisation (See section 6.8 below for procedures related to the outcomes of the assessment) Stephen Vickers Page 20 17/02/2016 All assessments should be recorded on the standard forms issued by the Department of Health and the DoLS Team Assessment Checklist should be updated. Where preliminary assessments indicate a need for stage 2, the Mental Health Assessor will be notified and time of request noted. The mental health assessors have 96 hours in which to complete the mental health assessment at stage 2. At this point, the BIA can be changed if the preliminary stage 1 assessments highlight any issues that a different BIA with specialist skills may be better suited to assessing. For instance, different assessors may have experience of working with particular service user groups, experience of working with people from particular cultural backgrounds or have specific communication skills which would be of benefit to assessment process. Where a change of BIA occurs, it is essential that there is good communication between the BIAs. Any reasons for changing the BIA must be recorded. 6.6.7 Stage 2: Full assessments Mental Health Assessment This assessment must be conducted by a Mental Health Assessor. The purpose is to establish whether the relevant person is suffering from a mental disorder within the meaning of the Mental Health Act 1983 The BIA will be responsible for appointing the Mental Health Assessor. The choice of assessor will be governed by: ensuring compliance with regulations knowledge of the relevant person skills and specialist knowledge for the relevant persons needs expedience of resources Reasons for appointing the Mental Health Assessor will be recorded. Mental Capacity Assessment Stephen Vickers This establishes whether the relevant person lacks the capacity to consent to the arrangements proposed for their care or treatment. This will be conducted by the BIA unless the relevant person is already known to the Mental Health Assessor, in which case, the Mental Health Assessor will conduct this assessment. Page 21 17/02/2016 Eligibility Assessment This establishes whether the relevant person is subject to a requirement under the Mental Health Act 1983 that may conflict with an authorisation under DoLS or whether their care should be provided under the Mental Health Act. This will be conducted by the BIA, unless the BIA is not an AMHP, in which case the assessment will be conducted by the Mental Health Assessor who must be approved under section 12 of the Mental Health Act 1983 to undertake this assessment. Best Interests Assessment This assessment establishes whether the proposed deprivation of liberty is in the relevant person’s best interests, is necessary to prevent harm to themselves and that the deprivation of liberty is proportionate to the likelihood and seriousness of the harm. This assessment must be conducted by the BIA. Equivalent Assessments The Act allows equivalent assessments to be relied upon instead of obtaining fresh assessments. In Leicester, Leicestershire and Rutland, the use of equivalent assessments will be restricted to: Mental Health Assessment: A mental health assessment can be used if it has occurred within the last 12 months, if no significant changes have occurred in the relevant person’s mental health and the DoLS Manager is satisfied that there is no reason why the assessment may no longer be accurate. Age Assessment: Where age has been recorded within a formal assessment process having occurred within the last 12 months If an equivalent assessment is use, the BIA will need to complete Form 11. Stephen Vickers Page 22 17/02/2016 6.6.8 Additional duties during the assessment process The BIA should as early as possible initiate identifying a relevant person’s representative (although this person will not actually be appointed until an authorisation is approved and confirmed in writing). The role of the relevant person’s representative is to maintain contact with the relevant person and to provide independent representation and support to the relevant person in all matters relating to the Deprivation of Liberty Safeguards, including triggering a review. The code of practice provides eligibility criteria for who can be the relevant person’s representative. At the assessment stage the BIA must identify if there is anyone they would recommend to become the relevant person’s representative, and discuss the representative’s role with the people interviewed during the assessment process (even though some of these assessments may not lead to an authorisation being granted). The standard form, Form 24: Best interests assessor action in respect of the selection of a relevant person’s representative should be completed at this point. If the relevant person does not have anyone who could act as his or her representative, the BIA should consider appointing a paid representative. The responsibility for ensuring a relevant person’s representative is appointed at the point of an authorisation being granted rests with the Supervisory Body. The Code of Practice provides detailed guidance on how the BIA should go about selecting the relevant person’s representative and this should be done with due regard to the personal attributes and cultural background of the relevant person. The appointment of the Relevant Person’s Representative needs to be officially signed by the Signatory for the relevant Supervisory Body. The BIA should, throughout the assessment stage, identify and attempt to resolve any disagreements with the IMCA or those supporting the relevant person. The BIA should attempt, wherever possible, to discuss with the Managing Authority any possible recommendations they intend to make in their report to ensure early remedial action in the event of an authorisation not being granted. Where the authorisation is for a care home placement being funded by another commissioner of care, such as Continuing Health Care, the BIA will need to ensure that the Head of Service or their deputy is consulted regarding any conditions that they are considering attaching to the authorisation, especially if these conditions may require additional resources. This consultation must take place prior to the authorisation being signed off by Signatory from the Supervisory Body. The BIA will need to refer to the Safeguarding Adults Team and Interagency Safeguarding Adults Procedure when the BIA considers practices to be abusive within the meaning of those procedures including where deprivation of liberty is affecting a Stephen Vickers Page 23 17/02/2016 number of people within a home or ward. This will include consideration of referral to the Care Quality Commission in line with those procedures. The DoLS assessment checklist should be completed by the BIA throughout the assessment process to ensure the DoLS Team Manager is able to track progress of the assessment and to allow clear communication with the Managing Authority regarding the progress of each assessment toward timely conclusion. 6.7 Process for Urgent Authorisations (Procedure for the Managing Authority and DoLS Team) 6.7.1 Managing Authority Responsibilities In exceptional circumstances, where deprivation of liberty needs to commence before a Standard Authorisation can be obtained, the Managing Authority can issue itself an Urgent Authorisation which makes deprivation of liberty lawful for a short period of time. A request for a Standard Authorisation must be made simultaneously with the issuing of an Urgent Authorisation. The Managing Authority will need to complete the following forms at the same time: Form 1: For the giving of an Urgent Authorisation by a Managing Authority and Form 4: Managing Authority request for a Standard Authorisation. Both forms must be forwarded to the DoLS Team as per the process for Standard Authorisation requests as outlined in section 6.3 above. The DoLS Team will need to undertake the same assessment process as for a Standard Authorisation, but within shorter timescales. Where the Managing Authority is considering granting an Urgent Authorisation prior to an urgent move to alternative accommodation, they must consider the likely effect the move may have on the person’s mental health and how this may distort the subsequent assessment. 6.7.2 Managing Authorities should have a procedure in place giving clear guidance to staff about the actions, responsibilities and timescales required for issuing Urgent Authorisations. 6.7.3 Managing Authorities should refer to the Code of Practice for clear guidance governing the circumstances in which an Urgent Authorisation can and cannot be issued. Any care or treatment provided under an Urgent Authorisation must comply with Section 6 of the Mental Capacity Act 2005 and the relevant people must be consulted before granting an Urgent Authorisation (this includes anyone engaged in caring for the person or who has an interest in their welfare). 6.7.4 The Managing Authority will need to keep records of Urgent Authorisations issued and give written copies to the relevant person and any IMCA instructed. The relevant person’s family, friends and carers should be notified and the relevant person should be helped to understand their rights. Stephen Vickers Page 24 17/02/2016 6.7.5 The Urgent Authorisation ends upon conclusion of the Standard Authorisation or upon expiry of the Urgent Authorisation, whichever is the earlier. The DoLS Team, on behalf of the Supervisory Body, will inform the relevant person and any IMCA appointed that the Urgent Authorisation has ended. This may be combined with the outcome form for the Standard Authorisation. 6.7.6 DoLS Team responsibilities Upon receipt of the Standard Authorisation request form, the DoLS Team will need to undertake the same assessment process as for a Standard Authorisation, but with a different set of timescales: The DoLS Team will need to inform the Managing Authority of its intended date for sending a BIA to conduct assessments within 1 working day of receipt of the referral. From the end of Stage 1, the mental health assessor will have 48 hours to complete the mental health assessment. All assessments will need to be complete and an outcome report issued with a decision on whether the authorisation will be granted within the time period of the original Urgent Authorisation (unless this is extended) The DoLS Team must ensure good communication and coordination, taking particular care where the expiry date coincides with weekends or bank holidays. 6.7.7 Once the assessment process is complete for the Standard Authorisation, the relevant Supervisory Body will need to make a decision to either grant the authorisation or decline the request for a Standard Authorisation and follow the same processes outlined in Section 6.8 below. The DoLS Team will need to inform the Managing Authority of the need to terminate the Urgent Authorisation where requirements for Standard Authorisation are not met. 6.7.8 Terminating an Urgent Authorisation The Managing Authority must terminate the Urgent Authorisation at the end of the 7 day period for which it was issued (unless the Managing Authority has applied to extend the Urgent Authorisation). The Urgent Authorisation would also terminate if the Standard Authorisation applied for is granted by the Supervisory Body, or if it is not granted as this would constitute an unlawful deprivation of liberty. 6.7.9 The DoLS Team Administrative Officer will inform the relevant person and any IMCA instructed that the Urgent Authorisation has terminated (on behalf of the Supervisory Body). If possible, this notification should be combined with the notification of the outcome of the assessment process for the Standard Authorisation. 6.7.10 Extending the Urgent Authorisation In exceptional circumstances where the Standard Authorisation cannot be dealt with within the period of the Urgent Authorisation, the Managing Authority can apply to Stephen Vickers Page 25 17/02/2016 extend the period of the Urgent Authorisation for a maximum of a further 7 days. The standard form, Form 2: Managing Authority request for an extension in the duration of an Urgent Authorisation must be sent to the Supervisory Body via the DoLS Team. The Managing Authority must keep a written record of the reason for the request and notify the relevant person in writing. In such circumstances, the DoLS Team Manager will consult with the Signatory from the relevant Supervisory Body before a determination whether to grant an extension can be made. A record of any discussions must be kept by the DoLS Service and the reasons for granting or declining an extension will be recorded in writing. 6.7.11 Once the Supervisory Body has determined whether or not to extend the Urgent Authorisation, the DoLS Team Administrative Officer will inform the Managing Authority of the decision, giving reasons and keeping written records. The standard form, Form 3: Supervisory Body’s decision regarding request for an extension of an Urgent Authorisation should be used for this process. 6.7.12 Where the Supervisory Body agrees to extend the period of Urgent Authorisation, the Managing Authority is responsible for informing the relevant person and any IMCA instructed of the extension, both orally and in writing and inform them of their rights and assist their understanding. The relevant person and IMCA must also be informed where a request to extend an Urgent Authorisation is declined. 6.7.13 Both the Managing Authority and DoLS Team will ensure that the use of Urgent Authorisations is recorded, monitored and audited as part of the good governance procedures. 6.7.14 Third Party Requests – Unauthorised Deprivation of Liberty (Procedure for the DoLS Team) The DoLS Team may receive referrals from a third party regarding an unauthorised deprivation of liberty. Standard letters are available for third parties to write to either the Managing Authority (letter 1) or Supervisory Body (letter 2). The third party should always contact the Managing Authority in the first instance. The DoLS Team will keep a written record of the request and ascertain whether the third party has requested that the Managing Authority apply for an authorisation (Where this is the case the Managing Authority is required to respond to the third party within 24 hours). If the third party has not yet done this, the matter should be referred back to the third party to approach the Managing Authority. The DoLS Team Manager will consider what support the third party may require to approach the Managing Authority and enable this process. The standard form, Form 16: Record of Supervisory Body action on receipt of notification of a possible unauthorised deprivation of liberty should be used by the DoLS Service at this point. 6.7.15 If the third party has previously approached the Managing Authority, the DoLS Team will either: Appoint a BIA to ascertain whether or not there is an unauthorised deprivation of liberty. This assessment must be completed within 7 days. At this stage an IMCA will be instructed if required and the Stephen Vickers Page 26 17/02/2016 DoLS Assessment Checklist will be started by the DoLS Administrative Officer. The standard form, Form 17: Unauthorised deprivation of liberty assessor’s report should be completed. The third party, the relevant person, the Managing Authority and any IMCA will be notified of the decision to investigate the matter and the BIA that has been appointed to undertake the assessment. The DoLS Team will consider any additional services required in order to support the assessment process, such as an interpreter or other communication support needs. Or, if the request is considered either vexatious or frivolous, or if it has already been decided that no deprivation is occurring, the DoLS Team Manager will notify the third party, the relevant person, any IMCA instructed and the Managing Authority that the DoLS Team has been asked to decide whether or not there is an unauthorised deprivation of liberty occurring, but that the matter is not to be pursued. 6.7.16 If the assessment finds that no deprivation of liberty is occurring, the DoLS Team Administrative Officer will notify the third party, the relevant person, the Managing Authority and any IMCA of the outcome. This will be recorded by the DoLS Team Administrative Officer Form 18: Supervisory Body’s decision following the receipt of an unauthorised deprivation of liberty report should be used. 6.7.17 If the assessment finds that deprivation of liberty is occurring, the BIA will need to ascertain whether this has already been authorised. If the deprivation of liberty has already been authorised, the DoLS Team will notify the third party, the relevant person, the Managing Authority and any IMCA of the outcome Form 18: Supervisory Body’s decision following the receipt of an unauthorised deprivation of liberty report should be used. 6.7.18 If the deprivation of liberty is not already authorised, the Managing Authority is deemed to have requested a Standard Authorisation in relation to the relevant person Form 18: Supervisory Body’s decision following the receipt of an unauthorised deprivation of liberty. In such circumstances, the DoLS Team Administrator will notify the relevant regulatory body of the Managing Authority. The Managing Authority will need to provide the DoLS Team with the information required for a Standard Authorisation as per section 6.3 above and must complete Form 4: Managing Authority request for a Standard Authorisation and send it to the DoLS Team. The DoLS Team Administrative Officer will notify the third party, the relevant person, the Managing Authority and any IMCA that the DoLS Team will commence assessments as per a Standard Authorisation for deprivation of liberty and the procedures outlined in this document will be followed. The present care and/or treatment of the relevant person that has been found to amount to deprivation of liberty and must be discontinued while the Standard Authorisation process is undertaken, unless the Managing Authority considers it Stephen Vickers Page 27 17/02/2016 necessary to continue with the care/treatment, in which case it must grant itself an Urgent Authorisation and complete Form 1: For the giving of an Urgent Authorisation for a Managing Authority. If the Managing Authority grants itself an Urgent Authorisation, the DoLS Team will need to conduct the assessments within the timescales for Urgent Authorisation as set out in section 6.7 above. 6.8 Assessment Outcomes – Granting or Declining an Authorisation (Procedure for the DoLS Service, Supervisory Body and Managing Authority) 6.8.1 The Assessor’s Reports The assessors are responsible for recording the outcomes and completing the standard forms relevant to the assessments they are responsible for as outlined in section 6.6 above. There are particular requirements for the best interests assessment form (Form 10: Best interest assessment form for completion by assessor). For the best interests assessment the BIA must explain the reasons for their conclusions. Where the best interests assessment does not support the deprivation of liberty, the BIA will provide guidance for commissioners and care providers on future actions and alternative care / treatment. This information should be communicated to the Managing Authority at the earliest possible stage during the assessment process to enable timely alternative care planning. Where the best interests assessment supports the authorisation, the BIA will specify the following on the Best interest assessment form: i. ii. iii. The reasons concerning whether or not the care/treatment amounts to deprivation of liberty, whether this is in the person’s best interests, whether it is necessary to prevent harm to that person and whether it is a proportionate response to the likelihood of the person suffering harm. Any conditions related to the deprivation of liberty authorisation. The BIA should not specify any conditions that do not relate directly to the deprivation of liberty. Recommend the length of authorisation The BIA is responsible for coordinating and completing each assessment report and for presenting the information to the DoLS Team. The completed file will then be forwarded to the Supervisory Body. 6.8.2 Declining the authorisation Where any assessment concludes one of the requirements is not met, all assessments end and the authorisation will be declined. The BIA will need to communicate this outcome to the other assessors. Stephen Vickers Page 28 17/02/2016 The DoLS Administrative Officer will forward the assessments via secure fax to the relevant Supervisory Body signatory to be “signed off”. The DoLS Administrative Officer is responsible for ensuring due process is followed and notifying all the relevant parties on behalf of the Supervisory Body as detailed in para 6.8.6 below. 6.8.3 Where it is deemed that deprivation of liberty is occurring, the DoLS Team Manager or their deputy is responsible for instigating the procedure as detailed in para 6.8.4 below. 6.8.4 Granting the authorisation Where all assessment requirements are met, the authorisation should be granted. The Supervisory Body will need to complete Form 12: Supervisory Body gives a Standard Authorisation. The Supervisory Body will need to include the following information on the form: The date on which the authorisation comes into force and the period for which it is set. The purpose for which the authorisation is given Any conditions to be attached to the authorisation The reasons why each qualifying requirement is met Once validation is complete, the DoLS Administrative Officer will then forward the form and copies of all assessments to the relevant Supervisory Body. The relevant Supervisory Body has responsibility for signing the authorisation and this responsibility will rest with identified signatories from the relevant Supervisory Body. The Signatory of the relevant Supervisory Body is responsible for ensuring due process has been followed and all assessments have been completed correctly and fully. The key responsibilities of the Signatory are: Grant the authorisation where all requirements are met as prescribed by the Act. Consider whether to attach conditions which may have been recommended by the BIA. o The signatory for the Supervisory Body will need to consider the implications of the conditions attached to the authorisation as recommended by the BIA, particularly with regard to potentially sanctioning additional resources on behalf of their organisations commissioners. o Where the Supervisory Body does not attach the conditions as recommended by the BIA or deviates from the BIA’s recommendations, Stephen Vickers Page 29 17/02/2016 they must discuss this with the BIA in case this would significantly affect the conclusions reached by the BIA in their assessment (unless the BIA has specified on Form10 that failure to attach the conditions would not have affected their decision). o The BIA must be available for the signatory to consult with prior to signing the authorisation. Wherever possible this should be face-to-face consultation. Set the period of authorisation. o The signatory for the Supervisory Body cannot extend the period of authorisation as recommended by the BIA. However, they can discuss with the BIA if they consider the timescale should be shortened. Officially appointing the Relevant Person’s Representative 6.8.5 Once the signatory for the Supervisory Body has signed Form 12, the form will need to be sent back to the DoLS Team. The DoLS Administrative Officer will then have responsibility for ensuring due process is followed and notifying all the relevant parties as detailed in section 6.8.6 below. 6.8.6 Recording and notifying relevant parties of the decision Once the Supervisory Body has completed the form stating its decision to either grant or refuse the authorisation, and the form has been signed by the appropriate person, the DoLS Administrative Officer is responsible for ensuring the following are undertaken: A copy of the outcome form (Form 12 or 13) is kept and filed The outcome is recorded on the SISS database including the date and time the outcome report is signed and including alerts for reviews and expiry of authorisation. Written copies of the outcome form (with copies of all assessments attached) are sent to the following: o o o o o The Managing Authority; The relevant person; The relevant person’s representative; The IMCA (if instructed); Any other persons consulted by the BIA and named in the best interests assessment report as an interested person. Any information or documentation for the relevant person, anyone consulted throughout the assessment process or with an interest in their care or treatment should be made available in other languages and formats as and when required. Notifying the Relevant Person’s Representative Where an authorisation is granted, a Relevant Person’s Representative is appointed based on the BIA’s recommendations. The BIA will need to Stephen Vickers Page 30 17/02/2016 complete Form 25: Supervisory Body action in respect of the appointment of a relevant person’s representative and forward this to the Signatory for the relevant Supervisory Body. The Signatory will need to sign Form 25 to officially appoint the Relevant Person’s Representative. Once Form 25 has been signed by the relevant Supervisory Body, it should be sent to the following: The Managing Authority; the relevant person; The Relevant Person’s Representative; The IMCA (if required); Any other persons consulted by the BIA. The Representative must be given information and support to assist them in their role and be provided with the means to contact an IMCA. 6.9 The relevant commissioning service of the Supervisory Body is informed of the outcome. The relevant person and their representative have information regarding how to appeal against a decision and how to access the Court of Protection. The Managing Authority has information regarding the relevant complaints procedures of the Supervisory Body and how to appeal against the assessments process. The DoLS Service Assessment Checklist is completed and recorded. Actions to be undertaken by the Supervisory Body and Managing Authority where liberty is being deprived but the requirements for authorisation are not met In cases where the deprivation of liberty is occurring, but authorisation for deprivation of liberty is refused because one of the requirements are not met, the Managing Authority and Supervisory Body will need to take appropriate alternative action (action will depend on which of the six requirements are not met (see section 6.9.2 – 6.9.7). 6.9.1 Planning Meetings In certain circumstances it will be necessary for the Supervisory Body and Managing Authority to have a Planning Meeting to discuss the required action in light of the refusal of authorisation. Where a Planning Meeting is required, it should take place as soon as is possible but no later than 48 hours after the Managing Authority has been informed that the authorisation will not be granted (or the following working day if the Managing Authority is informed of the refusal on a Friday). The Supervisory Body will have responsibility for calling the planning meeting. The required attendees at the planning meeting may include the DoLS Team Manager, the BIA, a representative from the relevant commissioning department of the Supervisory Body, an advocate for the relevant person (where involved), a senior Stephen Vickers Page 31 17/02/2016 representative from the Managing Authority and the relevant person’s lead professional (such as a care manager, continuing health care assessor or ward key worker). In circumstances where the relevant person is a self-funder, care planning will need to include those who manage the relevant person’s funds. The purpose of the Planning Meeting will be to review the care or treatment currently in place and agree a plan to ensure no unlawful deprivation of liberty continues, assessing any risks as a means of reducing restriction and safeguarding issues. The planning meeting can also consider any additional resource requirements of the Managing Authority resulting from the recommendations of the BIA to amend the care plan. Within 7 days of the planning meeting taking place, an appropriate solution needs to have been effected and the care plan will need to have been amended. Two months after this Planning Meeting, the individual responsible for the relevant person’s care (such as the care manager) will review the care provided to ensure that the care regime has not reverted back into unlawful deprivation of liberty. This should be recorded and kept in the relevant person’s records. All outcomes from the planning meetings and dates for review should be recorded by the Supervisory Body. Dependent upon the circumstances of the case, the Supervisory Body may also need to consider whether referral to the relevant regulatory body or Safeguarding Adults team is required. 6.9.2 Age Assessment If this assessment does not meet the requirements for authorisation because the relevant person is under the age of 18, the Managing Authority will need to refer the case to the relevant children’s services and use of the Children Act 1989 or Mental Health Act 1983 may be considered. 6.9.3 Mental Health Assessment If this assessment does not meet the requirement for authorisation because the relevant person does not have a mental disorder as defined by the Mental Health Act 1983, the Managing Authority cannot legally detain the relevant person without their permission. A planning meeting will need to be scheduled within at the latest 48 hours of the Managing Authority being notified of the refusal in order to consider how to modify the care plan to avoid a deprivation of liberty. 6.9.4 Mental Capacity Assessment If this assessment does not meet the requirement for authorisation and it is found that the person does have the mental capacity to make decisions about their care, it is unlawful to deprive them of their liberty against their will. Stephen Vickers Page 32 17/02/2016 A planning meeting will need to be scheduled within 48 hours of the Managing Authority being notified of the refusal in order to consider how to best support the person to meet their needs. 6.9.5 Best Interests Assessment Where this assessment does not meet the requirement for authorisation because deprivation of liberty is deemed not to be in the relevant person’s best interests, the care plan will need to be amended to avoid unlawful deprivation of liberty. A planning meeting will need to be scheduled within 48 hours of the Managing Authority being notified of the refusal in order to consider alternative arrangements for care or treatment. 6.9.6 Eligibility Assessment If this assessment does not meet the requirement for authorisation because the relevant person was identified as needing to be subject to the Mental Health Act 1983 instead of the Deprivation of Liberty Safeguards, an assessment will need to be made under the Mental Health Act 1983. A referral should be made to the AMHP service. (Refer to sections 4.55 to 4.57 of the DoLS Code of Practice for further information on what to do if a person is assessed as ineligible). 6.9.7 No Refusals Assessment Where this assessment does not meet the requirement for authorisation because there is a valid refusal from a donee or deputy or where an applicable and valid Advance Decision to Refuse Treatment is in place, alternative arrangements for care or treatment will need to be made. This may include application to the Court of Protection if there is a question about the refusal. A planning meeting will need to be scheduled within 48 hours of the Managing Authority being notified of the refusal in order to consider alternative arrangements. 6.9.8 Responsibilities for implementing alternative care will rest with the Managing Authority and those responsible for care, e.g. care manager, care programme coordinator, key worker etc. 6.9.9 Responsibilities of the Managing Authority once an authorisation has been granted or declined If the Managing Authority receives an outcome form stating that the authorisation has been granted, it must take all practical and possible steps to ensure that the relevant person understands the effects of the authorisation, their rights, the complaints procedures and consider any specific communication needs. Information should be provided to the relevant person, and to their representative, both orally and in writing. Stephen Vickers Page 33 17/02/2016 6.9.10 Whether the authorisation is granted or not, the outcome form must be included in the relevant person’s records and be made known to all relevant staff. 6.9.11 The Managing Authority must make alternative arrangements for care where authorisation is not granted, based on the recommendations made in the outcome form and ensuring urgent action to prevent unlawful deprivation of liberty. The Managing Authority must comply with the Supervisory Body where a Planning Meeting is required to discuss where deprivation of liberty is occurring but not authorised 6.9.12 Visits by the Relevant Person’s Representative must be accommodated and details of visits are to be recorded in the relevant person’s records. 6.9.13 The Managing Authority must inform the DoLS Team if the Relevant Person’s Representative is not maintaining appropriate contact. 6.9.14 The Managing Authority must inform the DoLS Team where the relevant person, or their Representative, requests an IMCA. 7.0 Conveying 7.1 It is the responsibility of those involved in the delivery of the relevant person’s care or treatment to convey the relevant person to the accommodation where the authorisation is to take effect. 7.2 The wider provisions of the Mental Capacity Act must be met when conveying the relevant person. Therefore: It must be in the person’s best interests, and Any restraint used must be proportionate and necessary to prevent harm to that person. 7.3 Consideration must be given to the best means of conveying the relevant person and who should be asked to support this, for instance, whether family/carers and the ambulance service will aide the process to achieve the best outcome for the person. 7.4 In exceptional circumstances, where the Police are required to assist in the conveying, this must be carefully considered, coordinated and planned to ensure the person’s dignity and safety are paramount at all times. 7.5 In exceptional circumstances where a journey may involve a sustained period requiring high levels of restraint, it may be necessary to seek an order from the Court of Protection to ensure this is lawful. Legal advice should be sought in these circumstances. 8.0 Reviews 8.1 A Standard Authorisation can be reviewed at any time and will be undertaken by the DoLS Team on behalf of the Supervisory Body. Stephen Vickers Page 34 17/02/2016 Reviews will be conducted where any of the statutory grounds for review as stated in the Code of Practice are met, or where the Managing Authority, the relevant person or their representative requests a review. Standard forms and letters are available for the following to use to request a review: The Managing Authority should use Form 19: Request for a review of a Standard Authorisation from the Managing Authority to the Supervisory Body. The relevant person should use Letter 3: Letter to a Supervisory Body from a person subject to a Standard Authorisation requesting a review of a Standard Authorisation. The relevant person’s representative should use Letter 4: Letter to a Supervisory Body from a person subject to a Standard Authorisation’s representative requesting a review of a Standard Authorisation. Deprivation of Liberty can end before a formal review. An authorisation only permits deprivation of liberty, it does not mean that the person must be deprived where a change of circumstance no longer necessitates it. Throughout the period in which the authorisation is in force, those with responsibility for arranging and reviewing the relevant person’s care (such as the care manager, care programme coordinator, key worker) will need to maintain active involvement. For instance, where the relevant person is resident in a care home, the care manager may need to maintain involvement with the person to ensure that care is provided by the least restrictive means possible, that conditions are adhered to and that the Managing Authority requests reviews at appropriate times. The responsible worker will communicate any issues to the DoLS Team including whether an IMCA may be required to support the relevant person’s representative to exercise their rights. 8.2 Managing Authority Responsibilities The Managing Authority must inform the Supervisory Body via the DoLS Team of any of the following events: Where the deprivation of liberty is no longer necessary and the authorisation will be ended Where any circumstances have changed that may require a review Where any circumstances have changed that may require review of the eligibility assessment and short term suspension of the authorisation (such as admission under the Mental Health Act 1983). Under these circumstances the Supervisory Body can suspend the authorisation. The Managing Authority must complete Form 14: Managing Authority notifies the Supervisory Body that a Standard Authorisation should be suspended because the eligibility criteria is no longer being met and forward this to the DoLS Service. Where the relevant person becomes eligible again within 28 days following a suspension. Under these circumstances the Supervisory Body will remove the suspension, unless no notice is given in 28 days and the authorisation will be terminated. The Managing Authority should complete Form 15: Managing Authority notifies the Supervisory Body that the eligibility requirement is again Stephen Vickers Page 35 17/02/2016 met and the suspension of the Standard Authorisation is lifted and forward this to the DoLS Team. Where the Managing Authority identifies that the relevant person has regained capacity on a long-term basis and the authorisation will need to be terminated. 8.3 DoLS Team Responsibilities 8.3.1 The DoLS Team must be aware of the statutory grounds for conducting reviews as stated in the Code of Practice. If the statutory grounds are met, the DoLS Team will carry out a review on behalf of the Supervisory Body. 8.3.2 The DoLS Team will maintain a list of all deprivation of liberty authorisations. One month before authorisation is due to expire, the relevant Managing Authority will be contacted and an assessment whether deprivation of liberty may need to continue after expiry of the authorisation will be made jointly. Where it is determined that authorisation may be necessary, the Managing Authority must apply to the DoLS Team requesting re-assessment. The DoLS Team will then re-instigate the assessment process as outlined in section 6.4 above. 8.3.3 The DoLS Team (on behalf if the Supervisory Body) must conduct a review where it has been requested by the Managing Authority, the relevant person or the relevant person’s representative. 8.3.4 Once a request for a review has been received, the DoLS Team should acknowledge receipt of the request, in writing, within 24 hours at the latest of the request being received. The DoLS Team will need to inform the relevant person, their representative and the Managing Authority of their intention to conduct a review and should use the standard form, Form 20: Supervisory Body notifies relevant interested parties that a review is to be carried out. 8.3.5 DoLS Team will need to determine which of the requirements needs to be reviewed and whether any further action is required. The DoLS Team will need to complete Form 21: Supervisory Body records it’s decision as to whether any qualifying requirements are reviewable. The DoLS Team will need to inform the Managing Authority within 48 hours of receipt of the request for the review, of its intended date for commencing the review, which requirements are to be reviewed and the name of the BIA or Mental Health Assessor appointed to conduct this. The review will consider any change of circumstances and conduct re-assessment of criteria where required 8.3.6 In general, the reviews should follow the same process as the Standard Authorisation for each of the qualifying requirements that need to be reviewed. The DoLS Team will have 21 days in total in which to complete the review. 8.3.7 Following a review, the Supervisory Body will need to complete Form 22: Supervisory Body’s decision following receipt of review assessments, detailing the outcome of the reviews and the required actions. This may include: Varying the conditions attached to the authorisation Stephen Vickers Page 36 17/02/2016 Terminating the authorisation where deprivation of liberty is no longer required or where any requirement is no longer met. If the BIA recommends varying the conditions attached to the authorisation, this should be discussed with the DoLS Team Manager (or their deputy). A signed copy of the form will need to be sent to the Managing Authority, the relevant person, their representative, any IMCA instructed and any other persons consulted during the review by the DoLS Team Administrator. 8.3.8 The Supervisory Body is responsible for suspending the authorisation where there has been a change in the eligibility requirement (such as admission under the Mental Health Act 1983). The Supervisory Body is also responsible for lifting this suspension where the relevant person becomes eligible again within 28 days following the suspension. If no notice is given within 28 days the authorisation will be terminated. There are standard forms available which should be used by Managing Authorities to inform the Supervisory Body that a suspension of authorisation is required or needs to be lifted. 8.3.9 The DoLS Team will keep records of any information received by the Managing Authority relating to the review and record any outcomes of the review in the relevant person’s records. 9.0 Terminating a Standard Authorisation 9.1 When a Standard Authorisation ceases to be in force, the Supervisory Body will need to record this using Form 23: Supervisory Body gives notice that a Standard Authorisation has ceased to be in force. 9.2 A Standard Authorisation will cease to be in force in the following circumstances: 9.3 Where the Managing Authority gave notice to the Supervisory Body via the DoLS Team that this person has ceased to meet the eligibility requirement and 28 days have elapsed since that notice was given without the suspension being lifted. This will include circumstances where capacity has been regained. The Standard Authorisation has expired. A review of the Standard Authorisation has been completed and the review concluded that the person no longer meets the requirements for being deprived of their liberty. Following a change in the place where the person is deprived of their liberty, the Standard Authorisation has been replaced with a new authorisation for the new place and therefore ceases to have effect. The Court of Protection or another court has made an order that the Standard Authorisation is invalid or that it shall no longer have effect. The person has died. When an authorisation expires, the Managing Authority cannot lawfully continue to deprive the person of their liberty. Where the Managing Authority considers that the relevant person will continue to need to be deprived of their liberty once the Standard Authorisation has expired, they Stephen Vickers Page 37 17/02/2016 will need to request a new Standard Authorisation to take effect immediately after the expiry of the existing authorisation. The Managing Authority will need to complete Form 4: Managing Authority request for a Standard Authorisation and send this to the DoLS Service. The DoLS Team will follow the same process for assessments as for an original Standard Authorisation as outlined above. There is no statutory time limit on how far in advance the Managing Authority can request a renewal of an authorisation, however it will need to be far enough in advance for the renewal to take effect before the existing authorisation expires, but not so far in advance that the relevant person’s needs could not be reasonably predicted. 9.4 The DoLS Team (on behalf of the Supervisory Body) will need to inform in writing the following interested parties when a Standard Authorisation expires: The relevant person The relevant person’s representative The Managing Authority Every interested person named by the BIA in their report as somebody they have consulted in carrying out their assessment. 10 Appeals and Complaints 10.1 Managing Authority Once an authorisation has been granted or refused by the Supervisory Body, the Managing Authority itself cannot appeal against the decision. However, the Managing Authority can make a complaint if it believes there was a fault in the assessment process or negligence on the part of the assessor, or whether a change in the condition of the person requires a re-assessment. 11 The dispute will be investigated by either the Dols team manager and/or a Senior Representative of the relevant Supervisory Body responsible for the authorisation and may be resolved through the relevant Supervisory Bodies complaints procedures. . Court of Protection The Mental Capacity Act 2005 enables anyone deprived of their liberty to make speedy application to the Court of Protection to review the lawfulness of their deprivation. It is the responsibility of the Managing Authority to ensure that the relevant person and their representative is aware of their rights to apply to the court both before and after the authorisation is granted and that they have the information required in order to make a referral to the Court. The relevant person and their representative should be made aware of the types of questions/issues they can take to the Court as highlighted in the Code of Practice. Stephen Vickers Page 38 17/02/2016 The Managing Authority and the Supervisory Body should endeavour to resolve any concerns through mediation or their own complaints procedures before the relevant person or their representative refer the matter to the Court. The Managing Authority and Supervisory Body are required to comply with any conditions imposed by the Court following a hearing. 12 Information Governance 12.1 Due to the nature of the Deprivation of Liberty Safeguards, the information that will need to be transferred and stored will be highly confidential and personallyidentifiable. Therefore, all staff should work to strict procedures relating to confidentiality and the safe and secure transfer and storage of information. Specific procedures apply where the Managing Authority is a hospital setting and where information is being transferred between these settings and the DoLS Service. Staff from these services will need to adhere to information governance procedures imposed by the Leicestershire County Council All staff should adhere to the Eight Principles of the Data Protection Act and also the Six Caldicott Principles, particularly: 12.2 Transferring the minimum amount of information necessary: o Requesting only that information that is required during the assessment process and keeping paper copies to a minimum Ensuring access is on a need to know basis: o While many people will need to be consulted during the DoLS assessment process, personally identifiable information should only be transferred between those with statutory duties for undertaking DoLS work The data obtained for Deprivation of Liberty work should be used only for that purpose Transferring Personally Identifiable Information: Where information pertaining to Deprivation of Liberty is being transferred between the DoLS Team and a Managing Authority, staff from both services must adhere to the guidance published in this policy and they should endeavour to comply with “Safe Haven” good practice, in particular: Locating the fax machine in a secure environment and removing faxes from the machine upon receipt Taking care in dialling the correct number Phone the intended recipient to say that a confidential fax is being sent and ask the recipient to confirm the fax has arrived Never leaving confidential faxes lying around Sending the minimum amount of personally identifiable information Always including a front-sheet with a confidentiality clause Stephen Vickers Page 39 17/02/2016 12.3 Fax machines should be password protected Personally-identifiable information sent by post should be sealed securely, marked private and confidential and clearly labelled to a named individual. Incoming mail should be opened away from public areas Email may not be a secure system for transferring personally identifiable information and should not be used unless there is provision to send encrypted email or it has been established that the system is secure. Storing Personally Identifiable Information: Where information pertaining to Deprivation of Liberty is being stored by the DoLS Team or a Managing Authority, staff from both services must adhere to the guidance published in this policy and should endeavour to comply with good record keeping practice, in particular: 13 Storing paper records containing personally-identifiable information in locked cabinets that are clearly labelled Using booking out procedures to track the whereabouts of files and records Arranging records so they can be found urgently if required Keeping records closed when not in use so information cannot be seen Where information is stored electronically ensuring files are clearly labelled, computer screens are locked when unattended and ensuring passwords are not shared Ensuring staff do not take manual records home Policy Review This policy document and the procedures contained within it will be reviewed after six months following implementation. Thereafter, it will be reviewed on an annual basis or as appropriate. The review will incorporate the following: 14. A full audit of the service Analysis of information from any complaints or incidents that have been reported Analysis of equality monitoring data that has been collected and an assessment of the authorisations granted and declined in comparison with the local population. Quick reference Guide to the Interagency Policy and Procedures, the Code of Practice and the DoH Forms and Letters This document lists frequently asked questions for the different services, organisations and individuals that are involved with the Deprivation of Liberty Safeguards. Stephen Vickers Page 40 17/02/2016 For each question, the relevant reference number from the Interagency Policy and Procedures is given and, where appropriate, a reference to the Code of Practice and the relevant DoH standard form are also listed. FAQ Interagency Policy Reference Code of Practice Reference DoH Form For Managing Authorities What are my key responsibilities with regard toe the DoLS legislation? 5.5 3.1 How do I request a standard authorisation? 6.3 3.7 – 3.10 Where do I send the request for authorisation? 6.2 3.11 – 3.14 What information do I need to include with the request for standard authorisation? 6.3.8 3.8 What happens if an authorisation is refused, but the relevant person is being deprived of their liberty? 6.9 5.24 What do I need to do once the DoLS Service have granted / refused my request for a standard authorisation? 6.9.9 5.20 – 5.23 What do I need to do if I receive a third party request to apply for a standard authorisation? 6.7.14 9.1 – 9.2 What do I need to do if an assessment undertaken in response to a third party request finds that unauthorised deprivation of liberty is occurring? 6.7.18 9.12 – 9.13 What should I do if deprivation of liberty needs to commence before a standard authorisation is granted? How do I extend the period of the urgent authorisation? 6.7.1 Form 4 Form 4 Form 1 Form 4 6.1 – 6.6 Form 1 6.7.10 6.20 – 6.28 Form 4 Form 2 When does an urgent authorisation end? 6.7.5 6.16 How do I request a review of a standard authorisation? 8.1 8.2, 8.3, 8.5 Form 19 What do I do if the relevant person no longer meets the eligibility requirement and I need to suspend the authorisation? 8.2 8.19 – 8.21 Form 14 Stephen Vickers Form 15 Page 41 17/02/2016 How do I appeal against the assessment process? 10.1 What do I need to do if the relevant person will need to be deprived of their liberty once the authorisation has expired? 9.3 How do I appeal against any decision made by the Supervisory Body? 10.1 8.25 – 8.29 Form 4 For the DoLS Team What are my key responsibilities with regard to the DoLS legislation? 5.4 What happens if the Managing Authority and the Supervisory Body are the same organisation? 3.3 3.21 What does the DoLS Service need to do once a request for standard authorisation has been received? 6.4 3.21 What are the timescales for a standard authorisation? 6.4.5 – 6.4.8 4.9 – 4.12 When does an IMCA need to be instructed? 6.5 3.22 – 3.28 How does the DoLS Team Manager appoint a BIA to 6.6.1 undertake the assessments? 4.13 -4.17 Can an equivalent assessment be used? 6.6.7 4.4 – 4.8 Who is eligible to undertake the assessments? 6.6.1 – 6.6.7 4.24, 4.28, 4.31, 4.32, 4,35, 4.36, 4.54 – 4.62 What happens when one or more of the requirements are not met and the authorisation is to be declined? 6.8.2 5.18 – 5.19 Who is responsible for signing the form when an authorisation is granted? 6.8.4 What happens when all the requirements are met and the authorisation is to be granted? 6.8.4 5.1 – 5.8 Who needs to be notified of the decision to grant / refuse an authorisation? 6.8.6 5.7 What needs to happen when an authorisation is refused but the assessment determines that deprivation if liberty is occurring? 6.9 5.24 Stephen Vickers Page 42 Form11 17/02/2016 When should a relevant person’s representative be appointed? 6.8.4 7.9 - 7.11 7.22 -7.24 What is the process for an urgent authorisation? 6.7.6 – 6.7.7 6.1 – 6.7 6.16 – 6.19 6.20 -6.28 What do I need to do if the MA requests an extension 6.7.10, 6.1.11, to the urgent authorisation? 6.7.13 How will the assessments be conducted? 6.6.2 – 6.6.8 How do I respond to a request for a review? 8.3 – 8.3.9 4.1 – 4.3 4.19 – 4.61 8.6 – 8.16 Form 24 Forms 5,6,7,8,9,10 Form 20 Form 21 What happens if an assessment undertaken in response to a third party request finds that deprivation of liberty is occurring? 6.7.17 – 6.7.18 9.12 Form 18 What assessment needs to be undertaken if the DoLS Service decides to pursue a third party request? 6.7.15 – 6.7.18 9.3 – 9.7 Form 16 What do I need to do when I receive a third party request for standard authorisation? 6.7.14 – 6.7.18 9.3 – 9.7 For the Supervisory Body What are my key responsibilities with regard to the DoLS legislation? 5.3 3.3 When will I be asked to act as signatory for a standard authorisation? 6.8.2 – 6.8.5 Form 12 Can I amend the conditions attached to the authorisation as recommended by the BIA? 6.8.4 5.5 Form 13 Form 12 Can I extend / shorten the period of the authorisation as set by the BIA? 6.8.4 5.3 Form 12 9.1 Letter 1 For a Third Party How do I request that the managing authority should apply for a standard authorisation because an unauthorised deprivation of liberty is occurring? 6.7.14 How will the DoLS Service respond to my request? 6.7.14 - 6.7.15 Stephen Vickers Page 43 Letter 2 9.4 – 9.7 17/02/2016 What will happen if the DoLS Service finds that an 6.7.16 – 6.7.18 unauthorised deprivation of liberty is/isn’t occurring? 9.10 – 9.14 When will I be informed of the outcome of my request? 9.11 6.8.6 For the Relevant Person and/or their Representative How do I request a review of a standard authorisation? 8.1 8.2 Letter 3 How can I apply to the Court of Protection to review the lawfulness of the deprivation of liberty? 11 10.1 – 10.3 10.7 -10.9 Letter 4 General How is the work related to the Deprivation of Liberty Safeguards being undertaken in Leicestershire? 6.2 What other documents should staff refer to when undertaking DoLS work? 4.5 How should the relevant person be conveyed to the accommodation where the authorisation is to take effect? 7.1 – 7.5 15. 2.14 – 2.15 Acknowledgements The Leicestershire, Leicester City and Rutland DoLS Service would like to acknowledge and thank Northamptonshire County Council and Northamptonshire NHS Teaching Primary Care Trust for their support with the development of this document. Stephen Vickers Page 44 17/02/2016 16 Appendices Appendix 1 DoLS Assessment Checklist Section 1: Referral Process Supervisory Body NHS LCR NHS LC RCC Surname Reference Number LCityC LCountyC Date of Birth SISS Other Names Home Address Current Address Postcode Address of DOL (if different from current address) Postcode Date of Referral Postcode Managing Authority Sign off Details Date: Time: Location: Signatories: Lead BIA Referrers Name Position Held by Referrer Date BIA due to commence: Category of Referral Third Party Standard Form Completed By Date Standard/Urgent Review Stephen Vickers Page 45 17/02/2016 Section 2: Assessment Process Stage 1 Assessment Date Completed Completed By Requirement Met Yes No Confirm age assessment Identify if liberty is being deprived Confirm no refusals assessment Preliminary mental capacity assessment Preliminary eligibility assessment Assessment process to proceed to Stage 2? IMCA Instructed: Yes/No Date Name Stage 2 Assessment Name of Best Interest Assessor (if different to Stage 1 BIA) ________________________ Name of Mental Health Assessor appointed _______________________________________ DateAppoited:_____________________________________________________________ Date Completed Completed By Requirement Met Yes No Eligibility Assessment. Mental capacity assessment Mental Health Assessment Best Interest assessment Stephen Vickers Page 46 17/02/2016 Section 3: Outcome process. Yes No Date Completed by Outcome Report presented to DoLS Team Manager Outcome Report given to Supervisory Body Authorisation Granted Outcome report sent to Date Completed by Relevant Person Managing Authority Relevant Persons Representative IMCA Commissioning Services Other people consulted Other people consulted Other people consulted Other people consulted Name of Relevant Person’s Representative: ___________________________________________ Date Appointed: _________________________________________________________________ Information given to relevant person / representative about Court of Protection: Date: __________________________________________________________________________ Information given to Managing Authority about Appeals process: Date: __________________________________________________________________________ Stephen Vickers Page 47 17/02/2016 Appendix 2 What should a managing authority (care home or hospital) consider before applying for authorisation of deprivation of liberty? 1. Does the person lack capacity to consent to being in the care home or hospital in order to receive the care or treatment that is necessary to prevent harm to them? NO – The managing authority needs to apply to the supervisory body for a standard authorisation. Fax completed forms to the Leicester, Leicestershire & Rutland DOLS Service 0116 305 55 55 Complete DOLS Standard Authorisation Form and forward a copy the DOLS Team NO – An application CANNOT be made as the person has the capacity to agree to or refuse the proposed care. The person should be supported to make their own decision, and the care plan amended accordingly. YES – An application may be required If the person appears to require mental health treatment to which they do not consent and meets the criteria for detention under the Mental Health Act, an application under the Act many be considered. 2. Is the person who lacks capacity at risk of deprivation of liberty now or within the next 28 days? 9. Is the need for the person to be deprived of their liberty so urgent that it has to start immediately? YES – An application may be required NO – An application is required YES – The managing authority should give an urgent authorisation. Complete DOLS Urgent Authorisation Form and forward a copy to the detained person and to other relevant persons. The managing authority must also apply to the supervisory body for a standard authorisation. NO – An application is not required. This question should be reconsidered when changes are made to the person’s care. YES – An application CANNOT be made. The care plan will need to be speedily reviewed and where necessary alternative arrangements, made to ensure that an unauthorised deprivation of liberty does not commence or continue. If the person appears to meet the criteria for detention under the Mental Health Act, an application under that Act may be considered. 3. Can the person receive the planned care or treatment via a less restrictive but still effective alternative than depriving them of their liberty? NO – An application may be required YES – An application CANNOT be made. 4. Is the person 18 years of age or older (or going to turn 18 in the next 28 days)? The care plan will need to be speedily reviewed and where necessary alternative arrangements made to ensure that an authorised deprivation of liberty does not commence or continue and that the care or treatment is provided via a less restrictive alternative, which may include a move or transfer to another facility YES (to both questions) – An application cannot be made (unless an attorney or deputy, with the authority to do so has consented on the person’s behalf to the things to which the person objects)? 8. Has an attorney or deputy with the authority to do so, indicated that they will object to the person entering (or staying in) the hospital or care home or that they will refuse any or all of the proposed treatment or care on their behalf? NO – An application may be required 7. Is the proposed deprivation of liberty for the purpose of mental health treatment in hospital and does the person object to going to (or staying in) hospital or to the proposed treatment? Does the person meet the criteria to be detained under Section 2 or 3 of the Mental Health 1983 Act instead? NO – An application CANNOT be made but you may need to consider the use of the Children Act or if the person requires mental health treatment and appears to meet the criteria for detention under the Mental Health Act and an application under that Act may be considered. YES – An application may be required 5. Is the person subject to any of the powers of the Mental Health Act 1983 in a way that would mean they are ineligible for a deprivation of liberty authorisation under the Mental Capacity Act 2005? YES – An application CANNOT be made. The relevant Mental Health Act powers should be used instead. Stephen Vickers Page 48 NO – An application may be required NOTE: DEFINITION OF CAPACITY: The ability to make a decision about a particular matter at the time the decision needs to be made. NO – An application may be required YES – An application CANNOT be made. The care plan will need to be speedily reviewed and where necessary, alternative arrangements made to ensure that an unauthorised deprivation of liberty does not commence or continue. If the person appears to meet the criteria for detention under the Mental Health Act, an application under that Act may be considered. 6. Is the proposed deprivation of liberty in order to provide treatment in a case in which the person has made a valid and applicable advance decision to refuse that treatment? 17/02/2016 Appendix 3 DoLS Flowchart for Standard Authorisation (referral) MA use internal procedures to determine if DoL is required, seeking advice from the DoLS Team where necessary MA completes request for SA (form 4) and sends to DoLS Team via safe haven fax. MA inform all relevant people Is the Request for SA complete/appropriate/valid? Yes – DoLS Team AO begins DoLS Team Assessment Checklist No - Refer back to MA for further information/action DoLS Team AO contacts relevant SB to arrange “sign off” and arrange receipt of referral details via safe haven fax (page 1 of DoLS Team Assessment Checklist) Is the matter resolved? DoLS Team AO acknowledges receipt of application within 24 hours No – Report to DoLS Team Manager DoLS Team Manager Appoints BIA within 48 hours of receiving application (recorded on Checklist for Appointment of BIA) Within 48 hours of case allocation the BIA contacts the MA to advise of Intended date to commence assessments (Stage 1) Stephen Vickers Page 49 17/02/2016 Appendix 4 DoLS Flowchart for Standard Authorisation (Assessment) Within 48 hours of case allocation the BIA contacts the MA to advise of intended date to commence assessments (Stage 1) Is an IMCA required? No Ensure relevant person representative is aware of application. Yes – DoLS AO to instruct IMCA within 48 hours (24 hours if UA). AO to record date IMCA instructed on checklist. BIA to request relevant person’s care plans/ Assessment/records. BIA to consider if any additional resources required to undertake assessments i.e. interpreters. DoLS team AO faxes all forms to the relevant SB signatory to be “signed off”. DOL’s AO will notify all relevant people of outcome & provide MA with information of complaints procedures for the SB. Liberty is being deprived however other requirements not met consider planning meeting between SB and MA to discuss required action (within 48 hours). Appointed BIA commences Stage 1 for preliminary assessments (forms 5,6,7,8,9,10 (and 11 if valid)). Are all assessments positive at stage 1? File forwarded to team manager for validation. completed) YES proceed to stage 2 (forms 6, 7, 8, 9, 10 (and 11 if valid)). No - assessment process ceases immediately Relevant person and their representative provide with information about the Court of Protection. DoLS team AO faxes all forms to the relevant SB signatory to be “signed off”. DOL’s AO will notify all relevant people of outcome & provide MA with information of complaints procedures for the SB. File forwarded to team manager for validation. PRPR identified if required (form ?? completed) Yes - BIA completes form 24 if recommending RPR - Provide RPR with DOL guide for RPR’s BIA can be changed at this stage if highlighted that another BIA would be more appropriate. Are all of the assessments positive at stage 2? Mental health Assessor is appointed and will have 96 hours (48 hours if UA) in which to undertake assessment Stephen Vickers Page 50 17/02/2016 Appendix 5 DoLS Flowchart for Urgent/Standard Referrals MA use internal procedures to determine if DoL is required, seeking advice from the DoLS Team where necessary Where DoL needs to commence before a standard authorisation can be obtained, the MA must issue itself an urgent authorisation for up to 7 days. The MA must complete Form 1 Is the Request for SA complete/appropriate/valid? At the same time it has granted the UA, the MA must request a SA by completing Form 4 - Send to DoLS Team via safe haven fax. Yes – DoLS Team AO begins DoLS Team Assessment Checklist No - Refer back to MA for further information/action DoLS Team AO contacts relevant SB to arrange “sign off” and arrange receipt of referral details via safe haven fax (page 1 of DoLS Team Assessment Checklist) Is the matter resolved? No – Report to DoLS Team Manager The DoLS Team AO confirms receipt of Form 4 within 1 working day. BIA to be appointed within 24 hours and MA informed of date to commence assessments. The DoLS Team will have to complete all assessments and reach a decision within the period of the urgent authorisation (see Standard Authorisation Flowchart for assessment process) Complete stage 1 of assessments, if proceeding to stage 2 MH assessor to be appointed and must complete assessment within 48 hours. Can the assessments be carried out within the period of the urgent authorisation? Yes – Follow assessment and notification process for standard authorisation - UA terminated once decision on SA is made by the SB No - The MA can apply to extend the period of urgent authorisation by a maximum of a further 7 days. The MA must complete Form 2: The SB will need to determine whether or not to extend the urgent authorisation and issue Form 3 Extension is granted - All assessments must be carried out within the period of the extension of the urgent authorisation. Notification process for standard authorisation should now be followed Stephen Vickers Extension is refused – Urgent review of care by MA and the deprivation of liberty must cease. DoLS Team completes the process for a standard authorisation Page 51 17/02/2016 Appendix 6 DoLS Flowchart for Third Party Referrals Request received by DoLS Team from Third party who believes that there may be a risk of DoL (DoLS AO logs call) Advise the Third Party to raise concerns directly with the MA (letter 1 may be used) DoLS Team will consider what support if any the third party requires. Did the MA respond to Third Party concern within 24 hours? Yes No - Third Party can refer case directly to the DoLS Team (letter 2 may be used) – SB notified of referral by DoLS Team Is the matter resolved? No – MA should submit request for SA to DoLS Team (following DoLS referral process for SA) Yes – No further action required Is the request frivolous or vexatious, or has the question whether or not there has been an unauthorised deprivation of liberty already been decided with no subsequent change of circumstances? Does the RP have somebody to support them? No - DoLS will complete form 17 and inform all relevant people that matter will be pursued Yes, inform RPR of request from Third Party BIA appointed (Assessment must be completed within 7 days) Form 17 completed. Yes - complete Form 16 inform all relevant people that matter will not be pursued No - DoLS Team to appoint IMCA. IS DOL OCCURRING? Yes – Has the DoL already been authorised? Yes - The DoLS Team will notify all relevant parties that the DoL has already been authorised. Form 18 completed Stephen Vickers No - The MA is deemed to have requested a standard authorisation. Form 18 completed No - The DoLS Team will notify all relevant parties that the BIA has determined that no DoL is occurring. Form 18 to be completed. MA to complete Form 4 and request SA. Care/treatment that’s amounts to DOL must be discontinued while SA process is undertaken unless MA grants itself a UA and complete Form 1. DoLS will follow process for SA or UA as appropriate. Page 52 17/02/2016 Appendix 7 DoLS Flowchart for Standard Authorisation Review Process SB may carry out review at any time Valid SA authorisation is in force RP (letter 3), PRPR, RPR (letter 4), MA (Form 19) may at anytime request the SB for a review (via the DoLS Team). SB must arrange a review if requested by eligible person DoLS Team (on behalf of SB) will notify the RP, the RPR and the MA that a review is to take place – BIA appointed by DoLS Team Manager (Form 20) – SB notified of review by DoLS Team No qualifying requirement reviewable – SB needs take no action in respect of the SA BIA to decide whether any qualifying requirement is reviewable (consider non-qualification, change of reason or variation of conditions on existing authorisation) (Form 21) If any requirement is no longer met, SB must terminate SA immediately (Form 23) One or more qualifying requirements appear to be reviewable BIA to conduct a separate review assessment in relation to each qualifying requirement that appears to be reviewable If the review relates to any of the other requirements a new assessment is required No Yes Is the requirement of the assessment still met? SB must terminate SA immediately SB needs take no action in respect of the SA Has the reason that it is met changed from the reason originally stated on the SA? No Yes BI reviews only - for variation solely of conditions If change is not significant SB may vary the conditions of the SA If change is significant new BIA assessment required SB must make any appropriate amendments to the authorisation BI reviews only - for change of reasons New BI Assessment is required SB must consider whether any conditions should be changed following the new assessment. Review completed (Form 22) DoLS Team to notify (on behalf of SB): RP, RPR, MA, IMCA of the outcome of the review and what, if any, variation has been made to the SA (any variation must be made in writing) The DoLS team (on behalf of the SB) will keep a written record of: Each request for a review that is made The outcome of each request Each review that is carries out The outcome of each review that is carried out Any variation of a SA made as a consequence of the review Stephen Vickers Page 53 17/02/2016 Appendix 8 Data Exchange Form Section 1: Referral Process Supervisory Body NHS LCR NHS LC RCC Surname Reference Number LCityC LCountyC Date of Birth SISS Other Names Home Address Current Address Postcode Address of DOL (if different from current address) Postcode Date of Referral Postcode Managing Authority Sign off Details Date: Time: Location: Signatories: Lead BIA Referrers Name Position Held by Referrer Date BIA due to commence: Category of Referral Third Party Standard Form Completed By Date Standard/Urgent Review This form should be completed and forwarded to the appropriate Supervisory Body once “sign off” details and Lead BIA are established. A full case record can be accessed by contacting the DOLS Team. Stephen Vickers Page 54 17/02/2016 Appendix 9 DoLS Service Checklist for DoLS Team Manager for the Appointment of Best Interest Assessors Name of Best Interest Assessor Name of Managing Authority Name of Supervisory Body Name of Relevant Person SISS Number You must be able to tick all of the following to appoint this person as a Mental Health Assessor (MHA). Requirement Tick all that apply The BIA is not involved in the care or treatment of the person they are assessing nor in decisions about their care The BIA is not in a line management relationship with the professional proposing the deprivation of liberty or the mental health assessor The BIA does not have a financial interest in the case of the person they are assessing (a person is considered to have a financial interest in a case where that person is a partner, director, other office-holder or major shareholder of the managing authority that has made the application for a standard authorisation) The BIA is not the same person as the mental health assessor The BIA is not a relative of the person being assessed or a relative of a person with a financial interest in the person’s care (see Code of Practice paragraph 4.13 for the definition of ‘relative’) Where undertaking the eligibility assessment, the BIA is authorised as an AMHP Where the managing authority and supervisory body are the same body, the BIA is not employed by the body or providing services to it There are no other conflict of interest situations that might bring into question the objectivity of an assessment Stephen Vickers Page 55 17/02/2016 Additional Information Please use the space below to record any other relevant information or reasons for appointing this person as a BIA for this particular case: You may want to consider the following: The reason for the proposed deprivation of liberty Whether the potential assessor has experience of working with a particular service group Whether the potential assessor has experience of working with people from the cultural background of the person being assessed For the mental capacity assessment would an assessor who already knows the relevant person be of benefit? Any other specific needs of the person being assessed, e.g. communication needs) Stephen Vickers Page 56 17/02/2016 Appendix 10 DoLS Service Checklist for DoLS Team Manager for the Appointment of Mental Health Assessors Name of Mental Health Assessor Name of Managing Authority Name of Supervisory Body Name of Relevant Person SISS Number You must be able to tick all of the following to appoint this person as a mental health assessor (MHA). Requirement Tick all that apply The MHA is not the same person as the BIA The MHA is a doctor The MHA is approved under section 12 of the Mental Health Act 1983 or is a registered medical practitioner with at least 3 years’ post-registration experience in the diagnosis or treatment of mental disorder. (To undertake the eligibility assessment MHA’s must be section 12 approved) The MHA has completed the standard training for deprivation of liberty mental health assessors (If the MHA completed the standard training more than 12 months ago – they must have also undertaken further training relevant to their role as mental health assessor in the 12 month period prior to selection) The MHA does not have a financial interest in the case of the person they are assessing (a person is considered to have a financial interest in a case where that person is a partner, director, other office-holder or major shareholder of the managing authority that has made the application for a standard authorisation) The MHA is not a relative of the person being assessed or a relative of a person with a financial interest in the person’s care (see Code of Practice paragraph 4.13 for the definition of ‘relative’) There are no other conflict of interest situations that might bring into question the objectivity of an assessment Stephen Vickers Page 57 17/02/2016 Additional Information Please use the space below to record any other relevant information or reasons for appointing this person as a MHA for this particular case: You may want to consider the following: The reason for the proposed deprivation of liberty Whether the potential assessor has experience of working with a particular service group Whether the potential assessor has experience of working with people from the cultural background of the person being assessed For the mental capacity assessment would an assessor who already knows the relevant person be of benefit? Any other specific needs of the person being assessed, e.g. communication needs) Stephen Vickers Page 58 17/02/2016