Archive Service Accreditation: Frequently Asked Questions 1. What is archive service accreditation? Archive service accreditation is a UK-wide standards scheme which supports improvement and development for archive services. Accredited archive services will provide a high level of service to their users, preserve their collections in line with national standards and be robust, sustainable services which plan and deliver ongoing improvement. 2. Who are the partners? Archive service accreditation is supported by a partnership of Archives and Records Association (UK & Ireland), Archives and Records Council Wales, Arts Council England, National Records of Scotland, Public Record Office of Northern Ireland, Scottish Council on Archives, The National Archives, and the Welsh Government through its CyMAL: Museums, Archives and Libraries Wales division. 3. Who is it aimed at? Archive service accreditation is aimed at organisations which hold archive collections, whatever their constitution, and covers both private and public sector archives. The definition of ‘archive service’ for accreditation is an inclusive one, encompassing all services which hold significant archive collections. Eligible institutions vary from dedicated archive services, through mixed heritage services, to institutional archive and records management services which may primarily serve internal customers. Integrated museum or library services, or other joint service management arrangements, where there is a positive benefit in considering the specific needs of archive collections within the wider operation are eligible. See the Eligibility Guidance document for full information about eligibility criteria. 4. What are the benefits? Archive Service Accreditation provides an archive service with a mark of recognition and an endorsement of their service. Going through the process of becoming accredited allows services to review their policies, plans and procedures to ensure best use of their resources and sustainable good practice in all areas of archive management. Applicants for accredited status are encouraged to understand the needs of the community they serve (see Q5 for more detail) when planning improvement, which will have benefits for all those who use the service including their parent body. Funding bodies are working with the development of accreditation for archive services. For eligible archive services, it is likely that once the scheme has been rolled out accreditation will become part of the application criteria for some schemes. 5. How can a single standard apply to archives of many different types? The standard is underpinned by the concept of scalability, which is described in detail in the Scalability Guidance document. The Guidance on completing applications for accreditation offers scaled guidance on expectations for different sizes and types of archive service. Two connected concepts support making the archive service accreditation standard fully flexible: the archive service’s mission statement and its identified community. A mission statement identifies the role and purpose of the service, and refers to its community. Archive service accreditation works with the following definition of community: “The concept of a community which the archive service is constituted to serve. In this specific sense the word ‘community’ does not necessarily refer simply to the population of a political unit or physical area (e.g. a local authority or town). For many archive services the community will extend beyond the formal boundaries of its responsible body (government, educational institution, private or voluntary organisation). The archive will probably serve multiple communities: local, national and international; different communities of researchers and of other types of direct and indirect users and of non-users. Different elements of the community may attract different priorities, types and levels of service. The ‘community’ to be served is defined through the stated purpose of the archive service.” 6. How has archive service accreditation been developed? The archives sector has been through a process of co-creation, in which the potential content of the standard has been discussed through a series of public debates online and at workshops. The standard, application process and guidance was tested during 2012 with a range of services reflecting the diversity of the sector in the UK. The scheme is now being revised according to the pilot’s findings and any further feedback. 7. When will the scheme launch and how will it operate? The scheme is scheduled to launch in 2013-14 and be rolled out over a 4 year period in England. Assessment will be undertaken by lead bodies or their representatives in the home nations, led by the Welsh Government, Public Record Office of Northern Ireland, National Records Scotland and Scottish Council on Archives, with The National Archives acting as lead assessor body for England. A proportion of assessments will be validated by site visits, some of which will incorporate peer review. Accredited archives will be asked to review their status after two years by completing a revision of their original application. Award of accredited status will be made by a UK Archive Service Accreditation Panel, drawn from the scheme’s governing Committee. The Committee will be composed of partners’ nominees and externally recruited members. 8. What are the possible outcomes from an application? Applicants may be accredited if they meet the standard in full, or provisionally accredited if their application falls down in a limited number of areas. Archive services which are not accredited after their application will be welcome to reapply once they have been able to address the reasons for not being accredited. 9. Can I submit evidence in the format I already have it, or will new documents have to be written? As a general rule, archive services can submit documentation in existing formats, and the scheme recognises that formats will differ according to the priorities and context of the service. Depending on what is appropriate to the service, for example, a policy requested by the standard may be a full suite of documentation, or a short paragraph within a broader document, as long as it effectively reflects the service’s policy and scope. Where no relevant documentation or procedures exist, services should undertake preparation to get to the point of applying for accreditation. This is an opportunity to plan positively for service development and improvement. 10. How does accreditation relate to Place of Deposit status? Places of Deposit will be expected to apply for accredited status, which will provide the ongoing assurance that the relevant standards are being met. For more information, please see the separate guidance note: The Accreditation Standard and Places of Deposit. 11. How does accreditation for archive services relate to museum accreditation? Arts Council England, who maintain the museums accreditation programme, are part of the partnership developing archive service accreditation, and the schemes are broadly aligned at module level reflecting the common headline needs of cultural collections. Joint services are welcome to participate in both schemes. There are real benefits for mixed collections in ensuring different types of collection receive appropriate care and access through seeking accreditation under both schemes. Integrated heritage service documentation that covers relevant areas can be submitted to both schemes. In some areas the requirements are identical to minimise duplication of effort. 12. How does accreditation for archive services relate to The National Archives Standard for Record Repositories and the self-assessment programme for local authorities? Accreditation for archive services will replace the Standard for Record Repositories. It also replaces self-assessment, which last ran in 2010