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Defence Industries Quality Forum (DIQF)
Notes of DEFENCE INDUSTRIES QUALITY FORUM
Meeting No: 49
22nd March 2012 10:00 hrs
KBR, Leatherhead
Chair: Mr Ian McKay
In Attendance
Mr I McKay
A|D|S
Industry (Co-Chair)
Mr K Thomas
DQA POL-DepHd
MoD (Co-Chair)
Mr R Lemon
A|D|S
Industry
Mr I Mitchell
Submarine Quality Forum (SQF)
Industry
Mr S Worlock
BAE Systems
Industry
Mr V Desmond
CQI
Industry
Mr D Armstrong
Selex Galileo
Industry
Mr C Harley
KBR
Industry
Mr D Parsons
ABCB
Industry
Mr A Knight
A|D|S
Industry
Mr B Burroughs
IIOC
Industry
Mr C Tebb
Raytheon
Industry`
Mr M Pearson
Federation of Small Businesses
Industry
Mr P Shaw
UKAS
Industry
Mr A Caine
DQA Field Force-DepHd
MoD
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Mr G Fice
DQA Policy - Skills and Communication Team
MoD
Mr C Elliott
DQA Policy - International QA Team
MoD
Ms C Haskins
DQA Policy
MoD
Ruth Matthews
DQA Policy - DIQF Secretary
MoD
DIQF contact List March 2012
ITEM 1: Introduction and Apologies
1.1
Mr McKay welcomed everyone to the 49th DIQF Meeting and thanked Mr Harley and
KBR for hosting the meeting, he explained that the meeting in December had been
abbreviated due to the Work shop on the DIQF Business Plan.
1.2
Apologies were received from:
Mr S Sugars
BAE Systems
Industry
Mr M Trollope
Intellect
Industry
Mr M Burns
A|D|S
Industry
ITEM 2: Accuracy of Notes
2.1
Para 1.1: The Thomas should read Mr Thomas.
ITEM 3: Actions Outstanding
3.1
See Action Log, at Annex A.
3.2
Action 02-40: Agreement to send out key message letters to the key suppliers and
Operating Centres subject to amendment to reflect new Industry co-chair. There was a brief
discussion how the face to face message to the key suppliers should be taken forward and
who should deliver the message. Subject to available resources it may be senior members of
the forum.
Action 01-49: Secretary to amend letters to reflect new co-chair and prepare for
signature.
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3.2
Action 04-47: There was a discussion on the content of AQAP 2310. Some forum
members had provided comment as requested. Mr Elliott explained that it was disappointing
that Industry have expressed concerns regarding AQAP 2110; and many of the topics have
been transferred in to AQAP 2310. It had been hoped that the shortfalls of AQAP 2110 would
be addressed in the publication of AQAP2310.
3.3
It was agreed that the content of the AQAP 2310 should be an agenda item at the
June meeting to establish a MOD / Industry UK view.
Action 02-49: Secretary to include AQAP 2310 as agenda item for next meeting.
ITEM 4 – Election of New Industry Co-Chair
4.1
Mr McKay explained this would be his last meeting and requested volunteers or
nominations to replace him as DIQF Industry Co-chair.
4.2
Mr Ian Mitchell proposed Mr Colin Harley as the new Industry Co-Chair. As there were
no other proposals Mr Harley accepted the nomination which was supported by other Industry
members.
4.3
Mr Thomas thanked Mr McKay for his support and input to the DIQF over the past few
years.
ITEM 4a – Presentation on A|D|S
4a.1 Mr McKay gave a presentation the A|D|S Quality Group and its proposed role. This led
to a discussion on the requirement for another Quality Group within the Defence sector and
how it would fit in and interact with the DIQF and the CQI DIG.
4a.2 The role of small and medium businesses and their use / compliance of management
systems was discussed; many such businesses see management systems as an additional
cost rather than a cost driver.
ITEM 5 – Governance:
Attachment Workshop Out puts:
\\diif.r.mil.uk\Groups\
EUNDESSEDQA\Pol_REC\04_Deliver\CP1_Policy\Consultation_Forums\DIQF_Strategy\20120111-DIQF workshop Outputs-U.doc
5.1
Mr Fice gave a brief overview of the workshop held in December and reminded the
forum of the need to identify the work packages and prioritise the requirements.
5.2
Concern was raised regarding the available resource to cover the work packages.
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5.3
Each of the themes were reviewed and discussed.
Theme 1 – Joint Development of Quality Policies – Lead Mr K Thomas
5.4
Mr Thomas reported there are 7 work packages within Theme 1. A number of the
work packages are already established:
Counterfeit Awareness
5.5
This is on-going work with an established working group. Advice and guidance on
managing the avoidance of counterfeit materiel was issued on the Acquisition Operating
Framework (AOF) in March. A second counterfeit awareness event is scheduled to be held at
Abbey Wood in June 2012.
5.6
Further work on a “contractual clause” is now required
3rd Party Certification / MoD Sector Scheme
5.7
This is on-going work, Consultation paper 01-12C was issued for comment in February
2012.
Product Verification
5.8
Work has not been started.
Measure of Quality Performance
5.9
Work on including contractual Quality Performance Indicators (QPIs) into the Key
Supplier Performance process has been drafted, further work is now required to build on this
preliminary work.
Planning for Quality
5.10 This work is established and good progress has been made. The principles for
Planning for Quality have been published; and guidance for the AOF is being developed.
Supply Chain Improvement
5.11 Mr Thomas reported draft proposals for supplier selection had been prepared; these
are to be expanded and will be circulated to MOD and Industry for comment.
Action 03-49: Mr Thomas to distribute draft proposals for supplier selection to MOD
and Industry for comment.
Electronic Signatures
5.12 Mr Thomas reported initial work was complete and a draft policy statement is to be
prepared for discussion with commercial and legal prior to publication.
Theme 2 – Grow and sustain people Capability within the Quality Community
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5.13 A number of objectives were identified in December; three were agreed as priority
actions. This work will be completed by the CQI Defence Industries Group (DIG) under the
direction of the DIQF. The DIG have produced a set of draft technical competences which
align to the CADMID cycle.
5.14 Mr Desmond reported the CQI were also developing a generic set of competencies
across a number of sectors, including Engineering / defence, Nuclear, construction,
healthcare and pharmaceuticals. These will include skills and behaviours. Once the generic
set of competencies is established the specific requirements for the defence sector will be
addressed.
5.15 These will be further discussed in early April at the next DIG Steering Group with
Helen Williams, who is leading on the CQI marketing and Competence Workshop from the
CQI. When complete the paper will be sent out for comment.
5.16 There was a brief discussion regarding the outcome of the DIG work and how it would
be utilised within the defence sector. The DIG took an action to develop a Policy and plan on
how the work would be introduced and deployed in the defence sector.
Action 04-49: The DIG to develop a policy and plan on how the out come of the DIG
work would be introduced and deployed in the defence sector.
Theme 3 – Deliver effective communications and Stakeholder Engagement
5.17
Due to Mr McKay leaving, a volunteer is required to take the lead for Theme 3.
Action 05-49: Forum Members wishing to take to the lead for Theme 3 to contact the
Secretary.
Theme 4 – Learning from Experience to Drive Continuous Improvement
5.18 Mr Mitchell proposed that that forum members should contribute to the forum and
provide input in the form of a presentation at meetings. There was a short discussion
regarding this; some members considered the theme as a “quick fix” success criterion. Mr
Harley offered to present to the forum at the June meeting.
Action 06-49: Mr Harley to give a presentation to the forum at the June meeting.
Way Forward
5.19 Following the review of the Themes, there was a discussion regarding the resources to
support the identified objectives and how they should be taken forward. Mr Thomas reported
that a number of objectives within Theme 1 would go ahead whether or not they were deemed
priority within the DIQF.
5.20 It was agreed that Theme leaders shall provide a Template with Working Group
members (see Workshop Outputs) the success criteria, the customer(s) and the completion
date.
Action 06-49: Theme leaders to provide a Template with Working Group members the
success criteria, the customer(s) and the completion date.
Attachment: Template:
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ITEM 6 – Industry Concerns
6.1
Mr Mitchell raised concerns regarding the accessibility of the AOF for Industry due to
the number of passwords and identification requirements.
Action 07-49: DQA-Policy to raise concerns regarding access to AOF with the AOF
Team.
6.2
Mr McKay reported that a number of A|D|S company members had concerns regarding
the slow response from the MAA regarding feed back from some Design Approved
Organisation Scheme (DAOS) audits.
Action 08-49: DQA Policy to forward concerns to the MAA
6.3
It was noted that the UK does not have a counterfeit part reporting system like the
USA GIDEP database. Mr Elliott reported that as counterfeit materiel within the defence
sector originates from limited areas a global database would be more beneficial than a UK
national database.
ITEM 7 – Mod Update
Quality Strategy
7.1
Mr Thomas reported that the Quality Strategy was moving forward and it now
incorporates and reflects the Management Intent requirements from the CQI Prospectus.
7.2
The Senior Quality Officer (SQO) forum is now established and supports the quality
strategy.
Quality Awards
7.3
Mr Thomas gave a brief overview of the MOD Quality Award; the first presentations
were in January 2012 and went to individuals and teams who had been nominated for their
contribution to quality.
7.4
Subject to commercial and legal agreement, it is hoped to expand the award system to
include industry.
ITEM 8 – Field Force update
8.1
Mr Caine notified the forum that Directorate Safety & Engineering (DS&E) is now
known as Directorate Technical (D TECH).
8.2
The DQA FF work demand currently outstrips the available resources.
8.3
Mr Caine reported an increase in requests for In Depth Audits (IDAs).
ITEM 9 – Up Skilling
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9.1
It was noted that the MOD QA License scheme had now been in place for over three
years and individuals are required to renew their three year license.
9.2
The MOD QA License scheme is linked to the CQI Membership and as part of that the
MOD processes has been recently audited by the CQI with good results.
ITEM 10 - Any Other Business
10.1 Mr Harley enquired who the Quality Awards had been awarded to. Mr Thomas
reported both individuals and teams had been nominated, including one nomination by a
company.
10.2 Mr Thomas informed the forum that Mr Mathers would be remaining in post for an
extra three months as D Tech.
10.3 Mr McKay gave his thanks to the forum for their support over the past years whilst he
acted as Industry Co-Chair.
ITEM 11 – Dates of Future Meetings:
11.1 The next meeting will be held on Thursday 28th June 2012 and will be hosted by Mr
Robin Lemon, venue to be agreed.
11.2
Future Dates:
-
20th September 2012
13th December 2012.
21st March 2012
K Thomas
DIQF MoD Co-Chair
March 2012
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Meeting 49
Annex A
March 2012
Action
Task
Actionee
Status
02-40
Co-Chairs to develop Key message by end January 2010
Co-Chairs
Mtg 49: Agreement to send out letters Key
Suppliers. To be amended to reflect new Industry
co-chair.
Mtg 48: Letters drafted.
Mtg 47: Draft message for board level and Quality
Managers in draft; to be sent out to Forum for
review.
Mtg 46: Draft message prepared outlining the
importance of quality for presentation at Board
level.
Mtg 45: Co-chairs to discuss and prepare message
on 12th April.
Mtg 44: DQA Strategy paper sent out for comment,
further discussed under Agenda Item 5.
Action: Ongoing
01-41
Mr McKay to distribute the A|D|S Quality Group Terms of
Reference to forum members.
Mr McKay
Mtg 49: Mr McKay briefed the forum on A|D|S.
Mtg 48: ToRs drafted, to be agreed in January; will
be forwarded for information post agreement.
Mtg 47: Draft A|D|S ToRs to be discussed on 5th
Oct 2011.
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Meeting 49
Annex A
March 2012
Action
Task
Actionee
Status
Mtg 46: The chair advised the forum that Mr
Garland had resigned as chair of the A|D|S Quality
Group; the new chair is Mr Ian McKay. The ToRs
for the A|D|S Quality Group are still to be
established.
Mtg 45: The future of the A|D|S Quality group is
uncertain
Mr McKay to request copies of the Terms of
Reference (ToRs) for the A|D|S Quality group and
distribute before the end of the year.
Action: Closed
01-42
Co-chairs agreed to continue to investigate the future of
the NDIC and the relationship of the DIQF to the NDIC.
Co-Chairs
Mtg 48: Mr Thomas reported the DIQF have been
accepted by the 3* group, the Co-Chairs will attend
future meetings and brief the group on the DIQF
work.
Mtg 48: Mr Thomas reported the NDIC dissolved
but will be replaced by a 3* Group and is scheduled
to meet on 9th January 2012.
Mtg 47: Combined with action 01-46. Co-chairs to
prepare brief on DIQF and send to NDIC.
Mtg 46: The future of NDIC is under review, but the
sub-groups will continue. Mr Thomas and Mr
McKay recently attended a 3* Through Life
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Meeting 49
Annex A
March 2012
Action
Task
Actionee
Status
Capability Management (TLCM) Meeting, to which
the DIQF now reports.
Mtg 45: Future reporting chain to be via the
Capability and Acquisition sub group, further
information to be briefed when known
Action: Ongoing
01-45
Mr Thomas to take Enquiry regarding the use of
electronic signatures with BAE Systems SAP process to
commercial and legal.
Mr Thomas
Mtg 49: Mr Thomas reported this was on-going and
a statement would be published.
Mtg 48: Mr Thomas sent out a proposal for the use
of Electronic signature, he thanked those who had
made comments. Some issues still need to be
resolved; final details to be sent out.
Mtg 47: Following discussions with commercial and
legal, Mr Thomas proposed a statement regarding
electronic signatures and paperwork. Mr Thomas
will issue the proposed statement for comment and
subsequently develop policy.
Mtg 46: Mr Thomas reported he had discussed
with Commercial Policy, they had stated Electronic
signatures were not acceptable.
Action: Ongoing
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Meeting 49
Annex A
March 2012
Action
Task
Actionee
Status
02-45
Mr Thomas to approach the MoD Key Suppliers, via the
Suppliers Relationships Team (SRT), to invite
representation to the DIQF, or at least include as Paper
Members.
Mr Thomas
Mtg 49: Mr Thomas to invite those key suppliers
not already represented at the DIQF to provide
representation.
Mtg 48: Mr Thomas reported SRG agreement to
invite representatives from the Key Suppliers. Mr
McKay reported a representative from Raytheon
had enquired about attending the DIQF.
Mtg 47: Letter drafted to invite Key Suppliers to
attend the DIQF.
Mtg 46: Mr Thomas briefed the forum and initial
discussion with SRT had taken place and the way
ahead to consider Key Supplier membership of the
DIQF is to be discussed. Individuals wishing to
attend the DIQF should in future be a
representative of a Key Supplier or a Trade
Association.
Action: Ongoing
04-46
Mr Thomas to issue the agreed Quality Strategy to the
DIQF following submission to the Board.
Mr Thomas
Mtg 49: To be discussed in meeting, action to be
closed.
Mtg 48: The Quality strategy has been previously
issued; it was presented to, and approved by the
Main Board in July. Presented to Senior Quality
Officers in the Operating Clusters (OCs) in
November; as a result the strategy has been
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Meeting 49
Annex A
March 2012
Action
Task
Actionee
Status
rewritten and forwarded to DS&E for approval.
Action: closed
05-46
DIG to present the set of core quality competences for
the defence industry in September
Mr Fice
Mtg 49: Included in Theme two
Mtg 48: Action ongoing
Action: Closed
06-46
Mr McKay would give a short presentation on A|D|S at a
future meeting.
Mr McKay
Mtg 49: Presentation delivered
Mtg 48:
Action: closed
04-47
Forum members to provide their comments on AQAP
2310 to Mr Thomas.
Forum Members
Mtg 49: No comments received. See agenda item
3.
Mtg 48: Forum members again requested to
provide comment on AQAP 2310 to Mr Thomas.
Action: On going
01-49
Secretary to amend letters to reflect new co-chair and
prepare for signature
Secretary
New
02-49
Secretary to include AQAP 2310 as agenda item for next
meeting.
Secretary
New
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Meeting 49
Annex A
March 2012
Action
Task
Actionee
Status
03-49
Mr Thomas to distribute draft proposals for supplier
selection to MOD and Industry for comment.
Mr Thomas
New
04-49
The DIG to develop a policy and plan on how the out
come of the DIG work would be introduced and deployed
in the defence sector.
Mr Fice
New
05-49
Forum Members wishing to take to the lead for Theme 3
to contact the Secretary.
Forum Members
New
06-49
Mr Harley to give a presentation to the forum at the June
meeting.
Mr Harley
New
07-49
Theme leaders to provide a Template with Working
Group members the success criteria, the customer(s) and
the completion date.
Theme Leaders
New
08-49
DQA-Policy to raise concerns regarding access to AOF
with the AOF Team.
DQA Policy
New
09-49
DQA Policy to forward concerns to the MAA
DQA Policy
New
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