ORAL CARE COMPETENCY
MANAGING RESISTIVE RESIDENTS
Name
Date
Competency
Code
Verification
Method
Educational
Intervention
Not
Applicable
Competency
Code
Initials
COMPETENCY
Managing Resistive Residents and Oral Care
Date
Unit
Verification
Method
Title
Oral Care Competency
a. Informs resident of the procedure and asks
permission to proceed.
b. Performs hand hygiene.
c. Collects & arranges appropriate supplies within easy
reach (e.g. on covered table or rolling cart).
d. Positions resident in chair if possible OR
Raises bed to comfortable working position. Raises
head of bed (if allowed) & lowers side rail. Moves
resident or helps him/her move closer. OR
Side-lying position can be used.
Covers resident’s chest with towel.
e. Performs hand hygiene and applies PPE.
f. Utilizes appropriate management skills to perform
oral care for a resistive resident.
g. Performs safe and effective oral care techniques.
h. Checks resident’s mouth for any problems and /or
concerns (e.g. sores, abscesses, swelling, pus,
bleeding, foul odor, etc.).
i. Finishes by wiping the resident’s mouth & applying
petroleum-free lip moisturizer to the lips.
j. Appropriately discards soiled linens and trash.
Stores away resident’s personal oral care items.
Cleans and disinfects area.
k. Removes PPE, performs hand hygiene.
l. Reports any problems and/or concerns following
facility protocol.
j. Documents care provided in resident's record
following facility protocol.
VERIFICATION METHOD
OB – Observation
D – Demonstration
V – Verbalization
W – Written
T – Test/Quiz
I – Inservice
DR – Document Review
N – No Deficiencies
Reported
S – Simulation
O – Other (Specify)
EDUCATIONAL INTERVENTION
Preceptor's Signature
Initial
R – Review of Policies/Procedures
P – Practice (Skill Lab)
T – Tutorial/Preceptor
V – Video/Read Article/Discussion
O – Other (Specify)
COMPETENCY CODE
S – Satisfactorily Meets
N – Needs Review & Practice
Source: Obtained from department of veterans affairs healthcare system.
Supervisor Signature
Date
Employee Signature
Date