11947 Gift wrap customer purchases

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NZQA Expiring unit standard
11947 version 4
Page 1 of 3
Title
Gift wrap customer purchases
Level
1
Credits
2
Purpose
People credited with this unit standard are able to: prepare to
gift wrap customer purchases; and complete gift wrapping of
customer purchases; in accordance with organisational
procedures.
Classification
Retail, Distribution, and Sales > Sales Transactions
Available grade
Achieved
Explanatory notes
1
Definitions
Gift wrap refers to enclosing customer purchases in gift wrapping materials.
Gift wrapping materials – may include but are not limited to: wrapping paper, boxes,
bags, bows, string, ribbon, tissue, bubble wrap, foil, plastics, decorations, cards,
adhesive tape.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
2
Evidence is required for gift wrapping of two different products.
Outcomes and evidence requirements
This unit standard is
Prepare to gift wrap customer purchases in accordance with organisational procedures.
expiring
Outcome 1
Evidence requirements
1.1
Work space and equipment used for gift wrapping are maintained in a safe and
tidy condition.
1.2
Gift wrapping materials are replenished and accessible.
1.3
Materials selected for wrapping match purpose for which gift is intended.
Range
ServiceIQ
SSB Code 9068
may include but is not limited to – colour, design, texture, weight,
size, shape, quality.
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
1.4
11947 version 4
Page 2 of 3
Gift is prepared for wrapping.
may include but is not limited to – removal of price tag, cleaning,
check for damage, addition of exchange card.
Range
Outcome 2
Complete gift wrapping of customer purchases in accordance with organisational
procedures.
Evidence requirements
2.1
Purchases are gift wrapped in accordance with customer requirements and
organisational procedures.
2.2
Gift wrapping minimises waste and enhances appeal of the gift.
2.3
Safe work practices are used while gift wrapping customer purchases.
Range
may include but is not limited to - lifting, carrying, cutting,
packaging, wrapping.
2.4
Purchases are gift wrapped within a timeframe that meets customer's
expectations.
2.5
Gift wrapped purchases are clean and free from damage.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
This unit standard is
1
31 October 1997
31 December 2013
expiring
2
16 December
2005
31 December 2013
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
Review
Review
3
15 April 2011
31 December 2016
Review
4
21 May 2015
31 December 2016
Consent and Moderation Requirements (CMR) reference
0225
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
11947 version 4
Page 3 of 3
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
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