PHILIPPINE OVERSEAS EMPLOYMENT ADMINISTRATION 2011 COA ANNUAL AUDIT OBSERVATIONS, RECOMMENDATIONS AND ACTIONS TAKEN AS OF SEPTEMBER 30, 2012 AUDITOR’S OPINION : Qualified opinion on the fairness of the presentation of the financial statements of the POEA for CY 2011 COA AGENCY SUMMARY OF COA RECOMMENDATIONS ACTION/COMMENTS FINDINGS As of December 31, 2011 As of SEPTEMBER 30, 2012 1. The balance of PPE COA recommended that accounts as of December management: 31, 2011 remained 1. Require the Inventory Committee to revise unreliable due to the the RPCPPE and failure of the Inventory closely coordinate with Committee to reconcile the Chief Accountant the Report on the or the assigned RPCPPE which reflected accounting personnel a total PPE value of for the immediate P43,173,471.01 with the reconciliation of the balance of said reports with the P205,092,936.94 per Accounting records, Accounting records, or a copy furnished the difference of Audit Team of the P161,919,465.93, revised report. contrary to Section 66 and Appendix 8A of the 2. Require the Chief Accountant to assess MNGAS, Volume II, and the remarkable the Accounting Unit to difference of the PPE comply with prior year’s account balances audit recommendations. between accounting records and report per count, and the assigned personnel to prioritize the revalidation of the acquisition cost indicated in the RPCPPE. Make necessary adjustments 2. Inappropriate set-up of immediately on noted doubtful accounts every deficiencies. end of the accounting Require the Chief period since CY 2003 Accountant to prepare resulted in the adjusting entries in the overstatement of the ensuing year to correct the The GSPD and the Accounting Division shall continuously coordinate/meet with the Inventory Committee for the reconciliation of the balance of account Property, Plant and Equipment with the physical inventory and effect the necessary adjustments in the books to correct the balance of said account. Adjusting entry was already recorded in CY 2012 to correct the balance of the affected account. SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 balance of Allowance for Doubtful Accounts and the understatement of the balance of Government Equity account by P2,896,800.97 as of December 31, 2011. balance of the affected accounts and fairly present the account balances in the financial statements. 3. Eleven accountable officers failed to deposit/remit income collected totaling P1,903,902.72 as of December 31, 2011 to the National Treasury within the prescribed period while collections amounting to P67,963.22 was not recorded in the books of accounts, in violation of Section 16 of the MNGAS, Volume I, and DBM and DOF Joint Circular No. 1-81 dated January 1, 1981, thus exposing the funds to possible misuse for personal purposes. 1. Direct all accountable officers to deposit immediately to the nearest depository bank the remaining funds in their safekeeping through a memorandum or demand letter. Appropriate administrative disciplinary action should be instituted against them for unjustified failure to do so and to comply with Section 69 of PD 1445 pursuant to Section 127 of PD 1445 2. Direct the Chief of the Regional and Overseas Coordinating Office to strictly and closely supervise and monitor the submission of financial reports by the regional centers and extension units to avoid the recurrence of the deviations from AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 Mr. Carlos Cañaberal of the Labor Assistance Center whose collections amounting to P990,600.00 was found to be undeposited was immediately relieved from accountability and a new collecting officer was designated and deputized. The case is now being investigated by the Administrative and Complaints Committee. A LAC personnel, Ms. Joy Ungsod, who is under the supervision of Mr. Cañaberal, admitted to have misappropriated a portion of the amount and failed to deposit to the National Treasury. On the other hand, Mr. Cañaberal, without assuming the responsibility, deposited P20,000.00 to the POEA account on July, 2012 and offered the amount of P1,000.00 to be deducted from his monthly salary for the recovery of collections, which will start in July, SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 existing rules and regulations on the collection and deposit/remittance of income. 3. Direct the Chief Accountant to closely monitor and review the work of her staff relative to the recording of transactions in the books of accounts and possibly devise a financial report that she can easily check/validate the undeposited/unremi tted collections of all accountable officers as at a given period, nationwide. 4. Unserviceable properties valued at P5,596,073.20 and others with undetermined amount were not yet recorded/reclassified to Other Assets accounts and disposed contrary to the provisions of COA Circular No. 89-296 and AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 2012 As to the accountability of Ms. Nelia Barbadillo for the undeposited collection of REU-Legaspi City totaling to P845,339.50, this was already reduced to P730,339.50 due to the refund of P115,000.00, which was acknowledged by Mr. Bennie Bermillo, the assistant of Ms. Barbadillo, as his accountability. Said Amount was received last Nov.9, 2011 per OR no. 301944 and deposited to the Bureau of Treasury the following day. Ms. Barbadillo was immediately recalled to the main office and her case is now with the DOLE Legal Service. With regard to the unremitted/undeposited balances of the following accountable officers, the same was already deposited on the date opposite their names: Accountable Officers Date collection was deposited a. Karen M. Quilao Jan. 4, 2012 b. Jenevive Diaz Jan. 4, 2012 c. Melba Bulaclac Jan. 4, 2012 SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 Section 143 of the COA recommended that MNGAS, Volume III, management direct the thus affecting the fair concerned: 1. Appraisal presentation of the PPE Committee and Other Assets members to accounts in the financial determine the statements as at appraised value of December 31, 2011. the inventoried unserviceable properties, particularly those with complete information/comput ed total cost and coordinate with the Disposal Committee to expedite the disposition of the assets following the guidelines set under Section 2 of EO 888, respectively. A request for inspection of the inventoried unserviceable property and review/evaluation of the reported appraised value must be forwarded/submitte d to the COA audit team for audit action before the conduct of proper disposal activity. 2. Disposal Committee to complete the vital information of 5. Collection of long those disposable outstanding properties with dormant/inactive prior AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 d. Lalaine Casugay Jan. 2, 2012 While balances of the following accountable officers: a. Winifrida Palma P .01 b. Glenda Calantas 1.20 c. Rosario Jervoso 49.80 d. Ireen Santos .04 e. Cristina Rondolos 400.00 Were already verified and reconciled. Close coordination of the GSPD and Accounting Division will be done to review these properties recommended to be reclassified to Other Asset account so that adjusting entries may be effected in CY 2012 and eventually disposed off these properties. The disposal of the waste material is already being processed and the request for inspection of said items is for submission to the Commission On Audit. SUMMARY OF COA FINDINGS years’ accounts receivable totaling to P7,348,405.39 out of the reported year-end balance of P10,837,294.09, or 67.81% seemed remote while only P240,164.82 was collected out of the active accounts of P2,514,719.70, or a very low collection efficiency rate of 9.55% despite exerted efforts to decrease the delinquent accounts. 6. Collections of income and corresponding deposits/remittances totaling P6,733,363.08 and P7,313,516.53, respectively, in prior and current years were not recorded in the books as of December 31, 2011, as required in the MNGAS, Volume I and GAAM, Volume III, thus the reported income and deposits at year-end was understated while the debit and credit totals of the accounts CashCollecting Officers and COA RECOMMENDATIONS As of December 31, 2011 AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 undetermined costs as a basis to establish the computed appraised value. 3. Chief Accountant to prepare adjusting entries in order to reclassify the inventoried unserviceable property with complete information valued at P5,596,073.20 to the Other Assets account in the ensuing year. COA recommended that management instruct/require the Finance Branch to: 1. Continuously intensify its efforts in order to increase collection efficiency rate on active accounts. Devise other options, if necessary, and if so warrants, resort to legal means to enforce collection including those pertaining to prior years not requested for write off. 2. Send follow-up letter on the status Demand letters are continuously being sent to the clients with outstanding accounts. Request for write off of outstanding dormant/inactive prior years’ accounts receivable was already SUMMARY OF COA FINDINGS Due to National Treasury were likewise understated. 7. Current and prior years’ cash advances totaling P736,788.50 remained unliquidated as of December 31, 2011 despite the remarkable decrease of last year’s balance of P1,208,425 by P471,637.20 or 39.03%. Thus, the balance of the Advances from Officers and Employees account was overstated while the pertinent expense accounts were understated. COA RECOMMENDATIONS As of December 31, 2011 of the request for write-off of the dormant receivable accounts with the concerned COA officials, through the Audit Team assigned at POEA. COA recommended that management require the Chief Accountant and other officials performing accounting and/or bookkeeping functions of the agency to ensure that the financial reports required to be submitted by the accountable officers are forwarded to the Accounting Unit on the prescribed period and financial information be recorded in the books promptly to avoid the repetition of the deficiencies noted in audit. AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 submitted to the Commission On Audit. Follow up letter for the status of the request will be submitted to COA. These were inadvertently not taken up in the books but these were already recorded in CY 2012. One reason for this was the late submission of reports of the regional offices, although, the accountable officers are regularly being reminded of their accountabilities. This is being done in close coordination with COA recommended that the Officer-In-Charge of management require: the Regional and 1. The Director of Overseas Coordinating Finance and the Office (ROCO). Chief Accountant to continue instituting controls on the grant of cash advances in the succeeding years and monitoring liquidations, The current and prior pursuant to the years’ cash advances SUMMARY OF COA FINDINGS 8. The reported balance of P18,667.320.08 of Due from NGAs account as of December 31, 2011 is unrealiable as this differed from the balance of P16,761,974.39 confirmed by the PS, or a difference of P1,905,345.69. COA RECOMMENDATIONS As of December 31, 2011 provisions of existing COA rules and regulations; 2. Concerned agency officials to devise/formulate alternative remedies to enforce the liquidation of prior year’s cash advances, such as exhausting all possible means to locate the whereabouts of those officials who are no longer connected in government service; and sending demand letter to accountable officers with known address in the agency’s personnel files for the immediate settlement of their obligations to the government, copy furnished COA Office; 3. The Chief Accountant to exert utmost effort to locate the documents/records pertaining to the advances not supported with schedules and reports. If found, prepare the required reports and if possible, demand the immediate AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 totaling P736,788.50 is composed of the following: Prior Years balances P 733,919.50 Current Year balance 2,869.00 Total P 736,788.50 Please note also that for the year 2011, the liquidation rate is 99%. The Administration, thru the Accounting Division, has been very strict in monitoring release of cash advances and their liquidation in accordance with existing accounting and auditing rules and regulations, particularly focusing on timely liquidation. For prior years cash advances, which are ten years or older, demand letters had already been sent to the accountable officers with known addresses but only few responded and settled.. However, we will continue to send demand letters to others who have not replied. We will exert more effort to find their whereabouts/addresses to demand settlement. SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 liquidation thereof. 9. The recorded disallowance of P1,740,124.08 remained unsettled as of December 31, 2011 due to the failure of Management to enforce its collection while the prior year’s balance of P413,000.00 was dropped-off from the books without the issuance of the NSSDC contrary to Paragraph 5.4 and 7.2.1 (d and e), Chapter II of COA Circular No. 2009-006 dated September 15. 2009. The dropping-off from the books of the latter amount also understated the year-end balance of the account ReceivablesDisallowances and Charges and overstated the Government Equity account by the same amount. COA recommended that management instruct the Chief Accountant to coordinate with the PS for the reconciliation of the account balances and effect the necessary adjustments to arrive at the correct balance. Analysis of the account revealed that the book balance of P18,667,320.08 consisted of the following: a. b. c. Balance from OGAS P2,817,098.42 Undelivered purchases of common supplies 358,021.63 Balance of E-Link project 15,492,200.03 Total 18,667,320.08 The balance from Old Government Accounting System (OGAS) which was transferred to the New Government Accounting System (NGAS) has to be analyzed and reconciled so that adjusting entries may already be made to bring this account to its correct COA recommended that balance. management: 1. Require the The balance for Director of Finance the undelivered Branch to enforce SUMMARY OF COA FINDINGS 10. The continuous failure of concerned officials to locate pertinent records/supporting documents and to effect necessary adjusting entries caused the dormancy of assets, liability and government equity accounts totaling P13.233 million for 7 to 28 years now, contrary to the provisions of COA Circular No. 97-001 dated February 5, 1997, despite constant reminders in previous audit reports, thereby distorting the fair presentation of the agency’s financial position. COA RECOMMENDATIONS As of December 31, 2011 the immediate settlement of the reported/rcorded disallowances by issuing demand letters to those accountable officials. If not possible for the principally liable, demand letters should also be sent to those who are still connected with the government service and to those whose whereabouts can be located, as a reminder to settle their equally shared obligations; 2. Chief Accountant to prepare adjusting entries for the prior year’s disallowances inadvertently dropped-off from the books and to coordinate with the other involved offices so that settlements submitted by concerned officials and employees can be immediately recorded in the account ReceivableDisallowances/Char ges in the ensuing year. AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 purchases of common supplies will still have to be analyzed further and reconciled with the balance of the Procurement Service (PS) which is being done in close coordination with the GSPD and the Accounting Division. While the balance of P15,850,221.66 for the E-link project is already covered by an Agency Procurement Request (APR) and the Terms of Reference was already submitted to PS and awaiting for the schedule of pre-bid conference. The prior year’s balance of P413,000.00 will be recorded back in the books and the accountable persons will be notified. As to the disallowance amounting to P1,740,124.08, a Supreme Court’s Temporary Restraining Order (TRO) was issued on April 24, 2012 enjoining the Commission On Audit (COA) from enforcing the COA Order of Execution dated October 26, 2011. SUMMARY OF COA FINDINGS 11. OEC fees collected by POLOs totaling P3,504,912.12 were not remitted/deposited to the depository banks of POEA as of December 31, 2011 while of the P56,731,245.68 collections during CY 2011, only P55,946,854.31 were remitted/deposited as courier/freight and bank charges of P784,391.37 were deducted outright from the collections. Remittance of collections during the year were also delayed by one to eleven months contrary to Section 69 (1 and 4) of PD 1445 and the requirements of unnumbered POEA Memorandum Order dated March 11, 1997. COA RECOMMENDATIONS As of December 31, 2011 COA recommended that management: 1. Exert utmost effort to locate the pertinent records/schedules and supporting documents to verify the nature/purpose of the recorded transactions and determine the existence and validity of the dormant accounts’ balances. If the effort proved futile, request from COA Central Office through the COA Audit Team Leader for the write-off and/or adjustment of account balances, supported by list available records and extent of validation made on the accounts and certification on the reasons for nonlocation of the books of accounts/records, financial statements/schedule s and supporting vouchers/document s; 2. Advise concerned accounting officials and staff to review, analyze and AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 There were already adjustments made although for minimal amounts. Utmost effort will be exerted to locate the pertinent records to analyze and reconcile the pertinent accounts and if these records could no longer be located, a request for write off will be submitted to COA. SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 reconcile the subject dormant accounts, together with other related accounts in the trial balance. After the review and validation, effect the adjusting journal entries for those duly supported with documents. 12. Rental fees due totaling P688,090.46 remained unrecorded and uncollected while collections from rental fees amounting to P1,070,400.00 in CY 2008 from concessionaires occupying space inside the premises of POEA Canteen, previously construed as “commissions” by the Employees’ Cooperative were not yet transferred to the POEA Treasury as of December 31, 2011, contrary to Section 120 of the GAAM, Volume I, thus denying the COA recommended that management: 1. Direct the Chief of the ROCO to coordinate immediately with the concerned POLO accountable officers to remit immediately all collections still maintained with the embassy account to the depository account of POEA and submit the collection reports together with the supporting documents right after the deposit of collections to avoid delay in the submission of such to the Accounting Office. Consider imposing of penalties/sanctions to those who fail to follow the The OEC fees totaling to P3,504,912.12 were the ending balance as of December 31, 2011 which were remitted to the depository bank of POEA and remitted to the Bureau of Treasury on January 20, 2012. Courier/freight and bank charges which were deducted from collections have already been reimbursed and remitted to the Bureau of Treasury. This practice of charging the freight cost to collection will now be resolved with the new SUMMARY OF COA FINDINGS government’s coffer on the use of the funds to finance priority7 programs/projects and understated the year-end balance of Accounts Receivable and the Government Equity of the same amount for the unearned income. 13. Failure of management to formulate/institute new policies setting the limit on foreign currency equivalent for the P100.00 prescribed rate for BM Processing Fee, resulted in higher rate of Processing Fees collected from OFWs by various deputized POLOs in 28 countries worldwide, thus denying the OFWs the equal privilege of enjoying the actual imposed rates although excess collections increased the government coffer by P16.210 million in CY 2011. COA RECOMMENDATIONS As of December 31, 2011 requirements of existing regulations. 2. Direct all designated/deputize d POLO collecting officers to adhere strictly to the requirements of the guidelines and stop the malpractice of charging expenses outright from the funds collected. All expenses incidental to the remittance shall be requested for reimbursement from POEA office 3. Direct concerned officials, in coordination with the International Labor Bureau (ILAB) of the DOLE with the approval of the DOLE Secretary, to devise/formulate updated policy/guidelines on deposit/remittance of processing fees collected by POLOs in behalf of POEA and the charges of expenses pertinent to the remittance and transmittal/submissi on of financial reports to the Accounting Division in accordance with existing laws, rules AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 contract with Federal Express, a courier which have branches abroad where the different POLOs may send the documents and the freight cost will be billed directly to POEA. As to submission of reports, demand letters are regularly being sent to POLOs to remind them of the deadline. The Manual on the Guidelines and Procedures for the Financial and Administrative Operations of the Philippine Overseas Labor Offices (POLOs) was already signed by DOLE Secretary Rosalinda D. Baldoz last June 4, 2012. All POLOs have already been provided with a copy of this manual for their guidance. SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 and regulations.. 14. Delayed preparation of the Annual GAD Plan and Budget, nonsubmission of Accomplishment Report by the Focal Point/Person and the absence of a monitoring mechanism contrary to Section 3.2 and Paragraph 3.2.3 of the DBM-NEDA-NCRFW Joint Circular No. 1 series of 2004 prevented the timely endorsement of the Annual GAD Plan and Budget by the PCW Executive Secretary, and the review/evaluation of the efficiency and effectiveness of the lined programs/projects/activi ties implemented. Likewise, non-GAD related expenses were inappropriately charged to the GAD Fund. COA recommended that management: 1. Instruct the Accountant to coordinate with the concerned officials of the Administrative Branch for the issuance of followup demand letters to the delinquent tenant/s as wlll as devise measures to force them settle their accounts with the agency. 2. Strictly monitor the bills and demand letters sent and if possible, consider the inclusion of sanctions/penalty clause particularly to those who continually ignore the agency billings. If so warrants, resort to legal means if they still fail to settle their accounts in the ensuing year. 3. Require the Accountant to prepare adjustments and take up in the books the unearned income and the unreported receivables. Rental fees from concessionaires have already been recorded per JEV No. RA-11-100 dated December 31, 2011. Relative to the COA report that rental fees amounting to P1,070,400.00 in 2008 from concessionaires occupying space inside the premises of the POEA Canteen, said amount was recorded as commissions because these were supervised and administered by the POEA Employees Cooperative which is also operating the POEA canteen Said earnings were already included in the distributed dividends to the cooperative members. POEA Cooperative is, however, willing to pay back the accrued rental of the spaces which is computed based on prevailing rate per square meter equivalent to P290.00 at that time SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 multiplied by the total area occupied by the COA recommended that concessionaires that management: would total to 1. Review the P25,230.00. (See “Guidelines for BM attached schedule) on-site processing services” and initiate the formulation of new policies that could set the limit of Balik Manggagawa processing fees that is equivalent to the The Manual on the foreign currency of Guidelines and each based country Procedures for the not higher but equal Financial and to the P100.00 Administrative prescribed rates Operations of the 2. Upon the directive Philippine Overseas of the DOLE Labor Offices (POLOs) Secretary, require was already signed by all DOLE Secretary designated/deputize Rosalinda D. Baldoz last d POLO collecting June 4, 2012. All officers to adhere POLOs have already strictly to the been provided with a requirements of the copy of this manual for guidelines and their guidance. collect the appropriate foreign currency equivalent to the prescribed processing service fees to protect the rights of migrant workers. COA recommended that management require the GAD Chairperson/Focal Person: 1. Review and, if possible, revise the SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 GAD Pland and Budget for the succeeding year to conform with the guidelines/policies set forth in DBMNEDA-NCRFW (now PCW) Joint Circular No. 20041 and identify activities/projects that clearly specify the gender issues to be addressed, 2. Submit the succeeding GAD Plan and Budget immediately to the PCW if the one year in advance requirement is no longer feasible due to time constraints; 3. Devise monitoring mechanism on the implementation of programs/projects and activities to ensure timely reporting of accomplishments and avoid inappropriate charges to the GAD Fund 4. Require the Budget Officer and the Chief Accountant to coodiante with the Gad Chairperson/Focal Person on the utilization of the GAD Fund pursuant to the AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 The Annual GAD Plan and Budget (AGPB) for CY 2011 as well as the Accomplishment Report (AR) have already been submitted to Philippine Commission On Women (PCW) on January 25, 2012 and April 18, 2012, respectively. Likewise, the AGPB for CY 2012 and CY 2013 have already been submitted to PCW and to the Department of Budget and Management last April 14, 2012 for which PCW acknowledged our prompt submission of the 2013 AGPB. They also apologized for the delay in the review of the plan submitted in the prior year. Expenses charged to GAD fund such as wages paid to service contractors, special counsel allowance, out of town decision writing workshop and handling services are expenses which are directly related to the implementation of the gender-responsive projects. The Annual GAD Plan and Budget (AGPB) for CY 2011 as well as the Accomplishment Report SUMMARY OF COA FINDINGS COA RECOMMENDATIONS As of December 31, 2011 AGENCY ACTION/COMMENTS As of SEPTEMBER 30, 2012 approved/endorsed (AR) have already been GAD Pland and submitted to Philippine Budget Commission On Women (PCW) on January 25, 2012 and April 18, 2012, respectively. Likewise, the AGPB for CY 2012 and CY 2013 have already been submitted to PCW and to the Department of Budget and Management last April 14, 2012 for which PCW acknowledged our prompt submission of the 2013 AGPB. They also apologized for the delay in the review of the plan submitted in the prior year. Expenses charged to GAD fund such as wages paid to service contractors, special counsel allowance, out of town decision writing workshop and handling services are expenses which are directly related to the implementation of the gender-responsive projects.