Lauren Parko Education Bachelor of Arts in Art History and Archaeology University of Missouri-Columbia, Columbia, Missouri 9045 Philo Ave Saint Louis, Missouri 63123 (314) 971-2188 Lauren.hesler@gmail.com Graduation Date: May 2007 GPA: 3.54/4.0 Work Experience Post-Entitlement Specialist August 2006 – present The Bassett Law Firm, Columbia, Missouri Supervised and managed the award department for a mid-size Social Security Disability law firm Worked from home for the past four years while continuing to take on new responsibilities throughout the firm Screened intake calls for possible new clients; entered their information in the database if necessary Responsible for ensuring proper and timely payment of the retroactive benefit to the clients and the attorney fees to the law firm from the Social Security Administration Called the Social Security Administration daily to confirm the correct and swift processing of clients’ claims and their dependent claims if necessary Sorted, organized and attached in the database all incoming electronic faxes for the firm Completed award interpretations for the insurance companies for the clients who are awarded Social Security Disability to assist the insurance companies with their overpayment recovery Spoke with clients on a regular basis to keep them informed on the status of their claims and answered any questions that they had Called doctors/medical providers to follow up on medical records and documentation that out firm had requested for the attorney’s briefs Main contact for the insurance company regarding all questions involving client’s awards and was required to send monthly status updates to the recovery specialist at the insurance company Responsible for all attorney travel reimbursement though Office of Disability Adjudication and Review (ODAR) Archaeological Technician April 2009 – June 2010 Illinois Transportation Archaeological Research Program (ITARP), Wood River, Illinois Excavated and completed thorough notes and detailed maps of any feature that was assigned (structures, pits, post pits, post molds, etc) Washed, labeled, picked floats and processed the variety of artifacts that were brought back to the lab to ensure correct analysis of the items Selected to be a member of the Burial Reserve Team in which we carefully excavated possible burials while using the correct techniques and ethics required of us. Student Manager August 2004 - August 2006 Plaza 900 Dining Hall, University of Missouri-Columbia Completed daily paperwork regarding employee turnover and orientation while gaining experience with a mass organizational database and email system Directed nine supervisors and over eighty students in opening, operating and closing duties with a costudent manager and organized weekly meetings with the supervisors to develop plans of action