Curtin Careers Centre Curtin University of Technology Ph: 9266 7802 careers@curtin.edu.au www.careers.curtin.edu.au Identifying Skills and Gap Analysis Information contained herein is the property of Curtin Careers Centre and cannot be reproduced without permission of the Centre. Resource ID Number: Last Updated On: 30April 2009 Self Assessment & Employability Skills Self assessment is about having an introspective look at your values, knowledge, skills and abilities. Even if you already have a good idea of your skills, it is worth taking the time to do a focused self-assessment. The benefits of such an exercise include: Drawing your attention to previously unrecognised skills Improving your job applications and interview performance Increasing your self awareness and confidence Goal setting: Self assessment is a way of learning what you do well, what you do not so well, and what you might do in the future. Therefore by identifying what you do not do so well you can determine your goals for addressing this. When applying for a graduate job you need to be aware of your talents, inclinations and skills so you can make good decisions, and can communicate clearly too potential employers. Employers will expect you to have assessed yourself and they will be assessing you – trying to discover your potential, the sort of contribution you might make to their organisation, the nature and range of your skills and how well you communicate. The aim of our self assessment during the training session today is to focus on our employability skills. Everybody has a range of skills – identifying them and being proud of them sets you on the path to career success. Hopefully after today you will have identified and written a number of skills you can add to your resume with actual examples of how you have demonstrated these skills previously. This sets you up for writing selection criteria and addressing interview questions in the future. Employability Skills Today we are going to focus our self assessment around the 8 employability skills identified by the Australian Chamber of Commerce and Industry and the Business Council of Australia. They undertook a research project titled Employability Skills for the Future for the Department of Education, Science and Training. The report is highly regarded and uncontested within industry, and Curtin is incorporating this framework into its curriculum in 2010 to ensure it is producing highly employable graduates. Employability Skills Framework Skill Communication …that contributes to productive and harmonious relations across employees and customers Element – facets of the skills that employers identified as important noting that the m ix and priority of these facets would vary from job to job Listening and understanding Speaking clearly and directly Writing to the needs of the audience Negotiating responsively Reading independently Empathising Speaking and Writing in languages other than English Using numeracy Understanding the needs of internal and external customers Persuading effectively Establishing and using networks Being assertive Sharing information Team work Working across different ages and irrespective of genders, race, …that contributes religion or political persuasion to productive Working as an individual and as a member of a team working Knowing how to define a role as part of the team relationships and Applying team work to a range of situations e.g. futures outcomes planning, crisis problem solving Identifying the strengths of the team members Coaching and mentoring kills including giving feedback Problem Solving Developing creative, innovative solutions …that contributes Developing practical solutions to productive Show independence and initiative in identifying problems and outcomes solving them Solving problems in teams Applying a range of strategies to problem solving Using mathematics including budgeting and financial management to solve problems Applying problem solving strategies across a range of areas Teasing assumptions taking the context of data and circumstances into account. Resolving customer concerns in relation to complex projects issues Self Management …that contributes to employee satisfaction and growth Having a personal vision and goals Evaluating and monitoring own performance Having knowledge and confidence in own ideas and visions Articulating own ideas and vision Taking responsibility Planning and Managing time and priorities – setting time lines, co-ordinating organising tasks for self and with others …that contributes Being resourceful to long an short Taking initiative and making decisions term strategic Adapting resources allocation to cope with contingencies planning Establish clear project goals and deliverables Allocating people and other resources to tasks Planning the use of resources including time management Participants in continuous improvement and planning processes Developing a vision and a proactive plan to accompany it Predicting – weighting up risk, evaluate alternatives and apply evaluations criteria Collecting, analysing and organising information Understanding basic business systems and their relationship Technology …that contributes to effective execution of tasks Having a range of basic IT skills Applying IT as a management tool Using IT to organise data Being willing to learn new IT skills Having the OHS knowledge to apply technology Having the physical capacity to apply technology e.g. manual dexterity Learning Managing own learning …that contributes Contributing to the learning community at the workplace to ongoing Using a range of mediums to learn – mentoring, peer support improvement and and networking, IT, courses expansion in Applying learning to ‘technical’ issues (e.g. learning about employee and products) and ‘people’ issues (e.g. interpersonal and cultural company aspects of work) operations and Having enthusiasm for ongoing learning outcomes Being willing to learn in any setting – on and off the job Being open to new ideas and techniques Being prepared to invest time and effort in learning new skills Acknowledging the need to learn in order to accommodate change Initiative and enterprise …that contribute to innovative outcomes Adapting to new situations Developing a strategic, creative, long term visions Being creative Identifying opportunities not obvious to others Translating ideas into action Generating a range of options Initiating innovative solutions Exercise: Exploring your skills Instructions: 1. List the roles you have through study, work & extracurricular activities 2. List all the responsibilities you have under each of these occupations &roles. Be very specific in detail. In your own time you might want to refer to O*Net online.onetcenter.org or MyFuture www.myfuture.edu.au to help you list your duties & responsibility – but be warned, do not copyright these sources. 3. List the skills you developed based on the duties you undertook. Refer to the employability skills outlines on pages 2 to 4. Role/Occupation Example: IT Intern with Microsoft Task/Activities Example: Write user help guides Test IT programs Respond to Enquires on help desk Skills Example: 1. Write user help guides Writing to the needs of the audience Sharing information Technical knowledge… Editing skills Working independently Managing time and priorities – setting time lines, co-ordinating tasks for self and with others Analysis of Skills I Need The next step in the skills analysis process is to identify what skills you will need to be a competitive graduate within the labour market. You can do this a number of ways, for today we are going to research current graduate positions and compare the selection criteria and job descriptions to the skills you identified during the Exploring Your Skills exercise. At home and in your own time you will need to do this activity based on jobs you would actually like to apply for. During the session today we will use the examples below. The next step in the skills analysis process is to identify what skills you will need to be a competitive graduate within the labour market. You can do this a number of ways. The most straightforward way is to research current graduate positions and compare the selection criteria and job descriptions to the skills you identified during the Exploring Your Skills exercise. And importantly, to identify the gap – that is, what skills are employers recruiting for and which ones can you NOT demonstrate yet. This is your goal, to be able to demonstrate all skills by the time you graduate. Below is an example of a graduate level position advertised on seek.com on 30th April 2009. You need to read the job advertisement and highlight the skills, knowledge & abilities the employer is searching for in a graduate – see below. Highlighted are some of the duties you would complete as a successful applicant, and also the selection criteria. Although they are not asking you to demonstrate direction experience in the duties listed, it is still good to highlight these duties because they will direct you to areas of development you could focus on in the lead up to graduation. For example, you might want to gain work experience writing and updating e-newsletters. The purpose of this analysis is to help you identify some goals you might want to set before graduation to make you a competitive graduate. WEB ADMINISTRATOR/ PR ADVERTISING TRAINEE WINDSOR SMITH/LIPSTIK SHOES We are a National Footwear Company who has an exciting position for someone to join our GROWING MARKETING/ADVERTISING team. The position will require the right candidate to be trained as a Web Administrator, Public Relations, Advertising and Designing. The successful applicant will need to be computer literate. Programs such as Photoshop, Word, Excel and Web Site knowledge is a must. You must have creative writing, some research skills, and verbal communication skills. Some of the duties with this position will be managing and updating our internet site. Looking after our internet sales and any other general office duties. A genuine PASSION for the fashion industry and a passion to be trained in Public Relations will be a necessity. You must be prepared to travel interstate when required. Apply now to learn more about this exciting opportunity with one of Australia's Wholesaler and Retailer Footwear Company. JUNIOR MARKET RESEARCHER/ RESEARCH ASSISTANT If you are interested in working in a flexible, small and collaborative team and have some market research exposure and experience this role is for you. 12-18 months in a market research agency environment experience would be ideal! Ideally you will have key skills in using SPSS and an understanding of statistics, charting, Excel & PowerPoint as you will be involved in SPSS analysis, charting in Excel or PowerPoint, Data checking and questionnaire and report writing. Excellent writing skills are essential as is excellent communication and a bright and enthusiastic attitude! GRADUATECAREERS WITH INNOVATION Department of Innovation, Industry, Science & Research expect to recruit up to 40 graduates for our 2010 Graduate Development Program. All positions are based in our Central Office in Canberra. Disciplines * Economics * Commerce * Law * Business * Business Management * Public Policy * Science * Information and Communication Technology * Accounting Applicants who 'also' have post-graduate qualifications and some work experience are strongly encouraged to apply. We value people who have strong skills in: * Communication; * Teamwork; * Research and Analysis; * Adaptability; * Flexibility; * Initiative; and * Judgement. And if you’ve also got work experience, political awareness, business acumen, knowledge of change management issues and some marketing knowledge, it’s a bonus! MARKETING & COMMUNICATIONS OFFICER The Western Australian Farmers Federation (Inc.) (WAFarmers®) is Western Australia’s largest and most influential rural lobby group. Representing more than 4,000 members across the Western Australian agricultural region, our members contribute significantly to the multi-billion dollar agricultural economy. WAFarmers endeavours to address the key issues in each of its commodity sections representing wool producers, grain growers, meat producers, pastoralists, dairy farmers and beekeepers as well as issues that impact on whole rural communities. WAFarmers prides itself on being a member driven organisation. The role of the Marketing & Communications Officer is extremely important as this position drives the communication with WAFarmers members, the wider agricultural community, government and media (TV, radio, print and online). The role provides fantastic opportunities to network with media and businesses across the country, while helping the agricultural community. Key Responsibilities: * Source, edit and produce media releases * Build strong relationships with media including TV, radio and print * Field media enquiries * Edit and produce member newsletters * Write articles and ensure the Farm Weekly page is completed for publication weekly * Coordinate the production of the WAFarmers Annual Report * Update and maintain the WAFarmers website * Conduct regular media monitoring and produce media analysis reports * Assist with the planning and coordination of field days * Assist with the planning, promotion and coordination of conferences Selection Criteria: * Possess tertiary qualifications in journalism, communications, public relations and/or marketing * Outstanding analytical, time management and organisational skills * Highly developed oral, written and interpersonal skills * A self motivator with a high level of innovation and dedication * Be willing to work hard and effectively * Knowledge of rural issues and political processes is desirable * A working knowledge of Microsoft Office essential * A working knowledge of Adobe Indesign and Photoshop desirable * Current ‘C’ class drivers licence * Photography skills advantageous Remuneration: * $38,000 - $44,000 plus superannuation and leave loading of 17 per cent, depending on qualifications and experience * Mobile phone provided for work calls * Free parking * Extended festive season leave * Drinks and snack food provided Applications should be directed to the Marketing & Communications Manager and include a resume (max 4 pages) and cover letter addressing selection criteria. A sample of your work (e.g. a media release) would also be welcomed. Applications close Friday May 8, 2009. WAFarmers 28 Thorogood St Burswood WA 6100 (08) 9486 2100 Email: Please click the 'Apply Now' button below. Please Note: If you have a laptop with you may search for your own positions that you would like to apply for, and make sure you do this activity at home! Notes Page _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _______________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _______________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _______________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _______________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _______________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _______________________________________________________________ Gap Analysis & Goal Setting Now we have identified our skills, we need to reflect on what skills we have yet to develop that will increase the likelihood of securing graduate employment, and develop an action plan to ensure we have developed these skills before we graduate. Exercise: Exploring the Skill Gap You have explored your skills, now determine which skills you have yet to develop or refine. List them below: Now develop an Action Plan for how you intend to develop these skills. This might be through university, volunteer work, work experience, casual work opportunities etc... Skill to develop Strategy/Actions Date to be completed/ reviewed Costs/ Recourses Required /Obstacles Results/ alternatives / Other Information / Progress SMART Goals A good way to write your goals is by using the SMART goals model: S = Specific M = Measurable A = Attainable R = Realistic T = Timely Specific Your Goals should be straightforward and emphasize what you want to happen. This makes sure your efforts are focused and you clearly understand what you have to do. Being specific means answering What, Why, When, Where and How. WHAT are you going to do? Use action words such as direct, organize, coordinate, lead, develop, plan, build etc. WHY is this important to do at this time? What do you want to ultimately accomplish? WHEN do you wish to achieve these goals by? This makes sure you stay on track. WHERE do you need to go to achieve your goals? HOW are you going to do it? (By...) Measurable Choose a goal with measurable progress, so you can see the change occur. You need to be able to tell when you have achieved your goal. If you measure your progress you are more likely to stay on track and reach your targets. Resource ID Number: Last Updated On: Attainable When you identify goals that are most important to you, you begin to figure out ways you can make them come true. If your goals are too far fetched you most likely will not commit to trying to achieve them. A goal needs to stretch you so you feel you can do it and it will need a real commitment from you. The feeling of success which this brings helps you to remain motivated. Realistic Realistic, in this case, means "do-able". A realistic goal should push you but not break you. Devise a plan or a way of getting there which makes the goal realistic. The goal needs to be realistic for you and where you are at the moment. Be sure to set goals that you can attain with some effort! Too difficult and you set the stage for failure, but too low sends the message that you aren't very capable. Set the bar high enough for a satisfying achievement! Timely Set a timeframe for the goal: for next week, in three months, by third year. Putting an end point on your goal gives you a clear target to work towards. If you don't set a time, the commitment is too vague. It tends not to happen because you feel you can start at any time. Without a time limit, there's no urgency to start taking action now. Your time limit or deadline must be measurable, attainable and realistic Resource ID Number: Last Updated On: