1
Standards, Tools and CAST Documentation
Requirements
Child Protection
Standards
Function
Tools
CAST
Documentation
Requirements
Timing of
Documentation
Standard # 1
Receipt of Report
Telephone
Intake
Eligibility
Spectrum
Referral/New Report
Document
Within 24 hours of
receipt of call
Standard # 2
Disposition of Referral
Telephone
Intake
Eligibility Spectrum
Referral/New Report
Document
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Standard #3
Developing the
Investigative Plan
Investigating
worker
Standard #4
Conducting the
Investigation
Investigating Supplementary
worker
Tools
Standard #5
Conducting the Safety
Assessment and
Developing the Safety
Plan
Investigating Safety Assessment
worker
Monitoring and
Revising Safety Plan as
needed
Investigating Safety Assessment
worker
Standard # 6
Conducting the Risk
Assessment
Investigating Family Risk
worker
Assessment
Differential Response - Revised May 9, 2007
People Profile
Within 24 hours of
receipt of call
3 days - Child
Abuse Registry
results
7 days Community Link
Prior to initiating
investigation
Process completed at
first face- to- face
contact along with
safety plan if needed
Documentation - next
working day
Process- safety plan is
developed immediately
following the
assessment of threats
Documentation next
working day
Prior to verification
decision and at the
completion of the
investigation
Standards, Tools and CAST Documentation
Requirements
Child Protection
Standards
Standard # 7
Concluding the
Investigation-(Intake)
Case Transfer
Function
Tools
CAST
Documentation
Requirements
2
Timing of
Documentation
Investigating Eligibility Spectrum
worker
I.A.C.
Within 1 month of
receipt of referral (and
by exception not
exceeding 2 months)
Investigating
worker
I.A.C.
Case Closure
Up to 3 weeks after
completion of the
investigation
Standard # 8
Transferring a case
Investigating
worker
"Structured case note"
for transfer process
Family
Service
Worker

Intake Case
Family Service Case
Less than 3 months
since last full case
review

Family Service case
more than 3 months
since the last
full case review
Family
Service
Worker
Standard #9 – Initiation
of On-going Service
Family
Service
Worker
(the first 30 days after
transfer from Intake)
Based on
requirements in
standard # 10
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Family and
Child Strengths
and Needs
Assessment
Supplementary
Screening tools
Differential Response - Revised May 9, 2007
Summary update of
significant events on
"Structured case
note" for transfer
process.
If existing
assessment are no
longer relevant due
to significant case
developments, then
follow case
requirements for
case review, as per
standard #10.
Based on timing of
transfer
Plan of Service
Follow requirements
in standard # 10
"Structured case
note" for transfer
process
Based on timing of
transfer
Service Plan
Within one month after
transfer
3
Standards, Tools and CAST Documentation
Requirements
Child Protection
Standards
Standard #10
Case Management Ongoing Service
Function
Family
Service
Worker
Tools


NO child in care

At least 1 child in care
Family
Service
Worker



Investigation on an
ongoing case
(Standards #1-7 apply)
Family
Service
Worker
Family
Service
Worker
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CAST
Documentation
Requirements
Timing of
Documentation
Risk
Reassessment
Family and
Child Strengths
and Needs
Assessment
Supplementary
Tools
Service Plan
Every 6 months
Reunification
Assessment
Package
Family and
Child Strength
and Needs
Assessment
Supplementary
Tools
Service Plan

Eligibility
Spectrum
Safety
Assessment
Safety Plan
Risk
Assessment

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
Referral/New Report
Document
Ongoing
Investigation and
Plan (OIP)

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
Consideration of
and/or returning a child
to family from whom
he/she was removed
Family
Service
Worker

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
Reunification
Assessment
Package
Family and
Child Strength
and Needs
Assessment
Supplementary
Tools
Differential Response - Revised May 9, 2007
Service Plan


Every 6 months
When considering
the discharge of
child from care
Safety Assessment
and Safety Plan next working day
Risk Assessment
and OIP- within
one month of
receipt of referral
All information
obtained in the
Investigation is
recorded within the
next regularly
scheduled
recording.
When considering
the discharge of
child from care.
When the child will
or has been
reunited with his/her
family.
Standards, Tools and CAST Documentation
Requirements
Child Protection
Standards
Standard # 11
Case Closure – Ongoing
Service
Function
Family
Service
Worker
Tools


NO child in care

At least 1 child in care
Family
Service
Worker
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
IF: a child remains in
the home
Most recent service plan
was focused on
termination and
termination does occur
within 3 months.
IF:
(1) A permanent plan
achieved and no other
child resides in the
home.
OR
(2) Family whereabouts
unknown.
Family
Service
Worker


CAST
Documentation
Requirements
4
Timing of
Documentation
Risk
Reassessment
Family and
Child Strengths
and Needs
Assessment
Supplementary
Tools
Service Plan
Within 3 weeks of the
termination meeting
with the family and child
OR at time of next
scheduled recording
(whichever comes 1st)
Reunification
Assessment
Package
Family and
Child Strength
and Needs
Assessment
Supplementary
Tools
Service Plan
Within 3 weeks of the
termination meeting
with the family and child
OR at time of next
scheduled recording
(whichever comes 1st)
Risk
Reassessment
Supplementary
Tools
Service Plan
Within 3 weeks of the
termination meeting
with the family and child
OR at time of next
scheduled recording
(whichever comes 1st)
Service Plan
Within 3 weeks of the
termination meeting
with the family and child
OR at time of next
scheduled recording
(whichever comes 1st)
Family
Service
Worker
Differential Response - Revised May 9, 2007