BAEP 423 Management of Small Ventures Spring 2007 Tuesday/ Thursday 10:00 – 11:50 Instructor: Mark Lieberman mlieberm@marshall.usc.edu 626 296-6303 Office Hours: Tuesdays 9:00 – 10:00am, Bridge Hall 1. Phone conferences are encouraged. Please email all requests for appointments or conferences. Course Overview: This is a foundations course. During this course we develop a framework to study, analyze and understand the formation and creation of new ventures. We focus exclusively on entrepreneurs and an overview of the essentials of entrepreneurship. Entrepreneurship is inherently multidisciplinary that includes marketing, sales, finance, operations and this course ill provide an integrative view. This course introduces students to the fundamentals of entrepreneurs and the understanding of whether they might wish to pursue a career as a small business owner. Understanding the process of starting and growing a business is essential to success. But entrepreneurship is more that that – it is about passion, it is a different mindset, a way of looking at things and being creative. Major class objectives include learning to identify and evaluate market opportunities, foster your entrepreneurial mindset, evolution of the management team, developing and evaluating business models, and the management of startups and growth of new ventures. Educational Activities: Classes include lectures, group discussions, individual exercises, case studies and analyses, experiential learning opportunities, individual and team papers, as well as guest speakers. Educational Objectives and Goals: Upon completion of this course, participants will understand: BAEP 423 Page 1 of 11 Lieberman To understand the importance of small business; The scope of entrepreneurship and its multidisciplinary nature; To explore the characteristics of the entrepreneur; To understand the importance of strategic thinking and of developing good planning skills and practices; Where potential market opportunities exist for new ventures; Planning phases important to successful startups; The tasks and decisions required to turn an opportunity into a business; Pricing of both products and services; To obtain the accounting and financial tools and skills necessary to monitor and control any business; To explore the day-to-day operational elements required of any small business; To explore the legal and regulatory issues facing every small business owner/manager; Evaluation Criteria: Attendance and active participation in all class sessions. Comprehension and knowledge of theory. Ability to apply the knowledge. Demonstration of independent critical thinking. Awareness of relevant social and ethical issues. Completion of individual and team written assignments and presentations. Assignments must be completed on time. If you cannot make a deadline for a written assignment, please contact the instructor before it is due. Your grade is based on an evaluation of the following activities. Class Participation Journal / Reflection Paper Entrepreneur Interview Final Team Paper and Presentations Total BAEP 423 Percentage of Grade 10% Points 10% 100 30% 50% 300 500* 100% 1,000 Page 2 of 11 100 Lieberman *There are a few subsections of this assignment that account for points toward the total. Guidelines for all Course Assignments (Please read carefully!) The following guidelines apply to all assignments without exception. All assignments must be typed in 12 pt font and organized for easy reading. Do not exceed the page limit requirement. Additional pages will not be read for grading purposes. Please read the following “on time” requirements for assignments. They are designed to help me return your papers quickly and to avoid losing papers. All written work must be submitted to either the Blackboard drop box or by email mlieberm@marshall.usc.edu before the beginning of class on the date due. No exceptions. If you will not be in class on the due date, your paper must still arrive by the time and date it is due. You are certainly encouraged to turn in papers before the deadline. Please keep copies of all your papers and emails until the end of the semester. 1. The assignment must be sent in a single Word document file labeled as follows: yourlastname_423_assignment name. 2. The subject line of the e-mail should begin with USC and add the same label as in #1. Assignments that do not follow these two rules will be returned and considered late when resubmitted correctly. Since all the assignments for my classes are submitted by e-mail, these requirements are necessary to maintain order and to find files quickly. Papers will be accepted after the deadline with the following penalties: Papers turned in after the class begins and within 24 hours of the date due will lose 10% of the total points possible. Papers turned in 24 hours after the due-date will lose 20% of the total points. No papers will be accepted 48 hours after the date due. Please do not submit first drafts of your papers. Please cite sources completely and accurately in your papers (even if referring to the course texts). A bibliography of all sources should appear at the end of your paper. Attendance and Preparation Requirements: Attendance at all class sessions is critical to the participation component of the course and to learning in general as we will discuss material not in the book. Entrepreneurship is inherently collaborative—a social process. Entrepreneurs find opportunities, adapt, change, and improve themselves by listening and learning from others. Please come to class prepared to participate in the day’s activities. Coming prepared entails having read the chapter(s) or assigned BAEP 423 Page 3 of 11 Lieberman readings for that day and having analyzed the portion of the sample feasibility studies under consideration for that day’s class. A class attendance form will be handed out at the beginning of each class that requires your personal consistent-full-signature. Initialing the class attendance form is not acceptable. Signing this class attendance form is necessary because of University policies and the need to have a record of class attendance as part of the evaluation process. Students are responsible for signing this form at the beginning of class. DO NOT sign the name of another student. Please plan to arrive on time so as not to disturb the class, a guest speaker, or interrupt the professor. Only Official University engagements, such as scheduled debating events, are accepted. Job interviews, etc., are not excused, so choose your absence carefully. Evaluation of Classroom Activities Students are expected to attend all classes. The attendance, participation, and in-class exercises portion of the grade is 100 points. Participation is evaluated in a number of ways. Obviously, participation is correlated with attendance. It is impossible to earn a participation grade if the student is not in class. The professor will evaluate participation using a number of methods. Evaluate student participation during class and generate contemporaneous notes about the quality of each student’s contribution. “Cold call” students during the class to ascertain whether students are prepared to discuss this material in class. Ask students to provide a self-evaluation of their participation contribution for the entire semester. With regard to the quality of your class participation, the dimensions that I look for include: Relevance -- does the comment bear on the subject at hand? Comments that do not link up with what the discussion focus can actually detract from the learning experience. Causal Linkage -- are the logical antecedents or consequences of a particular argument traced out? Comments that push the implications of a fact or idea as far as possible are generally superior. Responsiveness -- does the comment react in an important way to what someone else has said? Analysis -- is the reasoning employed consistent and logical? Evidence -- have data from the readings, from personal experience, from general knowledge been employed to support the assertions made? BAEP 423 Page 4 of 11 Lieberman Importance -- does the contribution further our understanding of the issues at hand? Is a connection made with other feasibility studies we have analyzed? Clarity -- is the comment succinct and understandable? Does it stick to the subject or does it wander? Students will be formally called on, at random, to take the lead in various aspects of class discussions at least once or twice during the semester. If the student called upon is not present, is late, or is not sufficiently prepared to make a substantial contribution to the class discussion, it will be noted. Miscellaneous Confidentiality Policy Throughout the Entrepreneur Program's classes and events, students will be exposed to proprietary information from other students, guest lecturers and faculty. It is the policy of the Entrepreneur Program that all such information is to be treated as confidential. By enrolling in and taking part in the Entrepreneur Program's classes and activities, students agree not to disclose this information to any third parties without specific written permission from students, guest lecturers or faculty, as applicable. Students further agree not to utilize any such proprietary information for their own personal commercial advantage or for the commercial advantage of any third party. In addition, students agree that any legal or consulting advice provided without direct fee and in an academic setting will not be relied upon without the enlisted opinion of an outside attorney or consultant, without affiliation to the Program. Any breach of this policy may subject a student to academic integrity proceedings as described in the University of Southern California University Governance Policies and procedures as outlined in SCAMPUS, and to any remedies that may be available at law. The Entrepreneur program, the Marshall School of Business, and the University of Southern California disclaim any responsibility for the protection of intellectual property of students, guest lecturers or faculty who are involved in Entrepreneur Program classes or events. Receipt of this policy and registration in our classes is evidence that you understand this policy and will abide by it. BAEP 423 Page 5 of 11 Lieberman Academic Integrity Please be familiar with the Grading Policy and Academic Standards section of the USC Catalogue and the information on University Governance in the SCAMPUS, particularly Appendix A: Academic Dishonesty Sanction Guidelines. The use of unauthorized material, communication with fellow students during an in-class examination, attempting to benefit from the work of another student, and similar behavior defeats the intent of an examination or other class work is unacceptable to the University. It is often difficult to distinguish between a culpable act and inadvertent behavior resulting from the nervous tensions accompanying examinations. Where a clear violation has occurred, however, the instructor may disqualify the student's work as unacceptable and assign a failing mark on the paper. Required Materials Katz, Jerome A., Green, Richard P. (2007) Entrepreneurial Small Business, McGraw-Hill Irwin (ISBN 0072967986). Kawasaki, Guy (2004) The Art of the Start, Penguin Group (ISBN 1-59184-056-2) Course Reader at University Readers (not the bookstore). Course readers must be purchased from http://www.universityreaders.com/. You must click on the "Student Buy Now" link in the upper right hand corner and create an account. You will receive a digital copy of the first reading(s) while waiting to receive the hard copy by mail. GRADING STANDARDS: Grade distributions over time, across departments and courses and within departments and courses, should be consistent and in conformity with recommended Marshall School of Business grading standards below. Evaluation should be measured against an undergraduate population that is limited to students who have taken or are currently enrolled in the course in question, including multiple section courses. In order to avoid substantial disparities across courses, instructors in MSB courses are required to adhere to specific target grade point averages for each course they teach. This policy statement includes the standards, allowable deviations and implementation details of MSB grading standards. Elective Courses: Regular sections 3.5 (targeted grade average) Instructors are not permitted to have their average GPA in a single course deviate by more than 0.1 above the target. BAEP 423 Page 6 of 11 Lieberman Assignments Entrepreneur Interview due March 4 In lieu of a midterm you are required to conduct an in-person with an entrepreneur whom you do not know. Details will be provided on a separate handout. Team Paper/Final due April 15 In the first class small workgroups will be created. Each workgroup will write no more than a twenty page double-spaced Feasibility/Business Plan as described in a separate handout. A first rough draft is due March 6. Reflection Paper due April 17 A good leader often takes the time to reflect. Robert Cooper and Ayman Sawaf called this reflective time-shifting. It is a form of emotional intelligence that includes creative intuition. This reflective time shifting allows us to gain insights “from past experience to future experience and then to present experience.” The purpose of the papers is to encourage reflection on what you have learned and how that learning might apply to your life and career goals. Without reflection, it is difficult to understand clearly the value of this course. In the spirit of reflection and to provide more opportunities for individual grades, you will complete a paper between four and six pages, double-spaced. In this paper, you are to consider the course activities including lectures, guests, assignments, discussion, research, and determine how these activities and experiences have contributed to your learning. A good paper will include your Aha! moments. The papers are designed to help you as much as they will assist me in understanding what you are taking away from the course. Schedule Date Tues., Jan 9 BAEP 423 Description Readings and Assignments Introduction Review of Syllabus Effective Presentations Formation of Teams Experiential – Strategy Puzzle Page 7 of 11 Lieberman Date Thurs., Jan 11 Description Business Venture Considerations A Grand Tour of Startups Entrepreneur characteristics Ethics & Social capital Readings and Assignments Katz Tues., Jan 16 Opportunity Recognition & Creativity SCAMPER Chapters 1 & 2 Course Pack Entrepreneurial Mindset Tool – Complete the audit Katz Chapter 3 Thurs., Jan 18 Feasibility Analysis Katz Experiential – Alphabet Soup Experiential – Serial Jolt Tues., Jan 23 Paths to Entry Chapter 4 Kawasaki Chapters 1 & 2 Course Pack Pre-Start Analysis Katz Chapter 5 & 6 Thurs., Jan 25 Guest Speaker Tues., Jan 30 Business Plans Part 1 Thurs., Feb 1 BAEP 423 Business Plans Part 2 Page 8 of 11 Katz Chapter 8 Kawasaki Chapter 4 Handout – PWC, Developing the Business Plan Course Pack How to Write a Great Business Plan Growthink Business Plans (To be provided) Lieberman Date Tues., Feb 6 Description Readings and Assignments Who is the customer? What is our business? What is the value to the customer? VRIO Chip Heath film lecture – Urban Legends & SUCCESS Katz Legal Mentor presentations Experiential - Decode Katz Strategy and Industry Structure Working the Value Chain SWOT Experiential: Alaska Gold Mine Katz Financial Strategy Accounting and cash management Katz Tues., Feb 20 Financial Strategy Budgeting Bootstrapping Katz Chapter 14 Kawasaki Chapter 5 Thurs., Feb 22 Financial Strategy Funding Guest Speaker - SBA Katz Chapter 15 Kawasaki Chapter 7 Tues., Feb 27 Managerial Economics Thurs., Feb 8 Tues., Feb 13 Thurs., Feb 15 Chapter 10 Course Pack Note on Business Model Analysis Model for the Entrepreneur Chapter 18 Chapter 7 Chapter 13 Course Pack Bootstrap Finance: The Art of Startups Experiential – Blue Chip Thurs., Mar 1 The Pitch Tues., Mar 6 Thurs., Mar 8 Review Barbara Nitkin Entrepreneur Interview Discussion March 13, 15 No Class – Spring Recess BAEP 423 Kawasaki Chapter 3 Page 9 of 11 Lieberman Date Description Readings and Assignments Tues., Mar 20 Operations/manufacturing Inventory Distribution Readings Katz Chapter 11 and 17 Kawasaki Chapter 8 Thurs., Mar 22 The People on the Team Human Resources Boards – Directors/ Advisors Culture & Ethics Leadership Experiential – Trash Katz Risk A review of risk that includes Entrepreneurial risk and business and financial risks Katz Chapter 16 Tues., Mar 27 Thurs., Mar 29 Experiential – Food Chain Marketing Marketing systems Buyer Behavior Managing New Offerings Readings Tues., April 3 Marketing – The Sales Process Experiential - Matrix Readings Thurs., April 5 Guerilla Marketing Product Pricing Sales Exercise Experiential – Paper Chase Tues., April 10 Growing the Venture Human Capital Decision Making Communications Experiential – Long Words BAEP 423 Page 10 of 11 Chapter 19 Kawasaki Chapter 6 Course Pack Sheila Mason Katz Chapter 9 Kawasaki Chapter 9 Course Reader Darwin and the Demon Mentoring Paper due Katz Chapter 12 Kawasaki Chapter 10 Kawasaki Chapter 11 Lieberman Date Description Thurs., April 12 Growing the Venture Negotiations Conflict resolution Readings and Assignments Course Pack Why Entrepreneurs Don’t Scale Tues., April 17 Exits Harvesting and Capturing Value Readings Katz Chapter 20 Reflection Paper Due Thurs., April 19 Tues., April 24 Thurs., April 26 Review Presentations Presentations IMPORTANT!!!! RECEIPT OF THIS SYLLABUS AND REGISTRATION IN THIS CLASS WILL SERVE AS EVIDENCE THAT YOU UNDERSTAND AND ACCEPT THE REQUIREMENTS OF THIS COURSE. BAEP 423 Page 11 of 11 Lieberman