ACADEMIC ADMINISTRATIVE REVIEW PROCEDURES Version 3.0 (12/3/08 DRAFT) OVERVIEW In 2008-09, the following TWO processes will be incorporated into the existing procedures for the Annual Report and Annual Performance Review of Academic Administrators. Faculty and Staff Evaluation of the Managerial Effectiveness of Academic Administrators (FSE) Peer and Proximate Peer Evaluation of Administrators (PPE), 360 degree Review These procedures apply to the following academic administrative positions and assume the indicated reporting relationships: Administrator: Chairs Assistant/Associate Deans Directors of KSU Press/Siegel Institute/CETL/IGI Deans/Associate Provost/Academic VPs/Asst. & Assoc. VPs Provost Supervisor: Deans Deans Associate Provost Provost President Procedures for Faculty and Staff Evaluation of the Managerial Effectiveness of Academic Administrators (FSE) The full-time Faculty and Staff Evaluation of the Managerial Effectiveness of Academic Administrators (FSE) will be completed and results returned to Administrators and Supervisors by XXXX each year. The FSE procedures are intended to introduce a faculty/staff evaluation component into existing academic administrative review procedures; they are not designed to replace existing procedures. The FSE process is intended to enhance transparency, increase faculty and staff confidence in the integrity of the academic administrative review process, and create a more robust academic administrative review process that takes into account faculty and staff perspectives and knowledge regarding (among other things) program delivery, curriculum development, policy development and implementation, and university leadership. All faculty and staff reporting to the Administrator will receive the FSE instrument and be encouraged to participate. All faculty and staff will have the opportunity to evaluate the Provost, Associate Provost, Academic Vice Presidents, Assistant/Associate Academic Vice Presidents, and/or Directors in their unit. All college faculty and staff will have the opportunity to evaluate the college’s Dean and Assistant/Associate Deans. All departmental faculty and staff will have the opportunity to evaluate the department Chair. FSE questions will include but not be limited to those found in the attached instrument. Colleges, departments and other units are encouraged to include additional evaluation tools as needed. Department Faculty Councils may consult with their respective chairs to prepare 1 additional questions for the evaluation, and College Faculty Councils may consult with their respective deans. The administrator being evaluated may also suggest additional questions for the evaluation. Likewise the Faculty Senate Executive Committee may follow the same process with the Provost and others for whom they serve as the evaluation committee. The supervisor of the administrator being evaluated will make the final determination of the questions if the administrator and his/her advisory committee cannot agree. To assure the confidentiality of respondents, the FSE data will be collected and handled by the Office of Institutional Research or a contractor not associated with KSU. Data will not be collected and handled by an office or personnel operating under Academic Affairs. Quantitative and qualitative data returned from the FSE will be provided to the Administrator, the Administrator’s Supervisor, and the Review Committee (see Table 1). It is the responsibility of the Administrator to maintain any FSE evaluation data he/she may decide to use for longitudinal analysis. FSE Review Committees and FSE Review by Faculty FSE Review Committees shall be formed to review FSE results, and to develop a “Review by Faculty,” document. The FSE Review Committees shall consist of three faculty elected from all tenured members of the councils outlined in Table 1. Review Committee elections shall be completed by XXXX. Review by Faculty. The Supervisor will provide the Review Committee the results of the FSE and the previous year’s APR for the administrator under review. After reviewing the results of the FSE and the previous year’s APR, the Review Committee shall prepare a formal, written FSE Review by Faculty document which includes perceived strengths and weaknesses of the administrator under review (with copy to the Administrator) by XXXX. Administrator’s Annual Report Document (ARD) The Administrator shall address the results of the previous year’s FSE, the FSE Review by Faculty, and progress toward meeting related management objectives in his/her Annual Report (AR). The Annual Report will also include how an administrator’s perceived strengths and weaknesses will be addressed. Administrator’s Annual Performance Review (APR) The Supervisor shall address the results of the FSE and the FSE Review by Faculty in the Administrator’s Annual Performance Review (APR). The Administrator’s APR shall be reviewed and discussed by the Administrator and Supervisor. The Administrator shall have the opportunity to respond to the APR in writing within 10 days, with copies to the Supervisor, and next level of Supervision. A copy of the APR shall be signed by both the Administrator and Supervisor, and then submitted to the next administrative level for review and signature. Availability of Data and APRs Copies of each academic administrator’s APR, including the primary data, will be on file in the Office of Institutional Research for review by appointment by all those who report (directly or 2 indirectly) to the Administrator. Copies of the Provost’s APR will be on file in the President’s Office for review by appointment by all those who directly participated in the Provost’s evaluation. It is the responsibility of the Supervisor the Office of Institutional Research to maintain and make available for review the quantitative and qualitative FSE data and the APRs on his/her Administrators for a period of one year. Primary and aggregated data and APRs will be maintained according to the university’s records management and Board of Regent’s records retention policies. If we drop what I suggest out of the above, the paragraph would read like this: Copies of each academic administrator’s APR, including the primary data, will be on file in the Office of Institutional Research for review by faculty, staff, and administrators. It is the responsibility of the Office of Institutional Research to maintain and make available for review the quantitative and qualitative FSE data and the APRs for a period of one year. Primary and aggregated data and APRs will be maintained according to the university’s records management and Board of Regent’s records retention policies. Administrator Chairs TABLE 1. Reporting Relationships and Review Committees Supervisor Next Level of Supervision Dean Provost Assistant/Associate Deans Dean Provost AVPs/KSU Press/SI/CE/CETL/IGI Deans/Provost/AVPs Associate Provost Provost Provost President Provost President FSE Review Committee 3 faculty elected from the tenured members of DFC1 3 faculty elected from the tenured members of CFC 3 faculty elected from the tenured members of FSEC 3 faculty elected from the tenured members of CFC 3 faculty elected from the tenured members of FSEC Peer and Proximate Peer Procedures for Evaluation of Academic Administrators (PPE) 360 Degree Review To provide broader data for professional development plans and annual performance reviews, a Peer and Proximate Peer Evaluation of Academic Administrators (PPE) shall be completed every three years as part of a Comprehensive Review. By XXXX, the Supervisor shall establish and publish to his/her Administrators an appropriate rotation cycle for the PPE In the year the Academic Administrator is to complete the PPE, the following procedures apply: By XXX, each Administrator shall provide his/her Supervisor the names of four "peers and approximate peers" and four "direct reports and approximate direct reports." The Supervisor will invite two people from each of the two groups to respond to the PPE questionnaire (for a total of four people). See PPE questionnaire attached. Or “alternative body” as specified in section II.c. of the 16 April 2007 enabling measure, “Departmental Bylaws and Department Faculty Council (DFCs),” available at http://www.kennesaw.edu/aaup/GovDFC.htm. 1 3 Additionally, the Supervisor shall invite two people who are "peers and approximate peers" whose names were not submitted by the Administrator to complete the PPE questionnaire, and two people who are "direct reports and approximate direct reports" whose names were not submitted by the Administrator to complete the questionnaire (for a total of four people). The Supervisor should seek reviewers who have a substantive working relationship with the Administrator. In sum, eight people will be invited to complete the PPE questionnaire. The Supervisor shall provide an envelope addressed to him/her and marked “confidential” in which the completed PPE questionnaire can be returned. Only the Supervisor will have access to the completed PPE questionnaires. Responses to the PPE shall be compiled in such as way as to ensure the anonymity of the reviewers, and then provided to the Administrator by XXXXX. The Administrator shall address the PPE results in his/her Annual Report to the Supervisor. The Supervisor shall address the PPE results in the Administrator’s Annual Performance Review. The Supervisor or the next highest level Administrator may recommend that the Comprehensive Review be repeated annually. Such a recommendation should be made in the Administrator’s Annual Performance Review. 4 Kennesaw State University Faculty and Staff Evaluation of the Managerial Effectiveness of Academic Administrators Rate the effectiveness of the Administrator on the following items that describe managerial competencies and behaviors associated with each competency using the scale below. Not all items may apply to your relationship with the Administrator as the instrument is meant to survey both faculty and staff concerns. If you encounter an item for which you have no impression or perception of the Administrator’s performance, then please select the No Opinion alternative. In order to keep the instrument relatively short, you will note that several related behaviors are described together in each item. If there is an item where you would prefer to rate the Administrator highly on some behaviors but not on others, please make an overall rating but provide a comment that describes your ratings of the individual behaviors in that item. A - Very Effective Almost always demonstrates this set of behaviors B - Effective Usually demonstrates this set of behaviors C - Somewhat effective Sometimes demonstrates this set of behaviors D - Ineffective Almost never demonstrates this set of behaviors E - No Opinion Insufficient observations to evaluate behavior/not applicable 1. Vision and Goal Setting: Communicates a vision and goals that build upon the College’s/Department's mission and identifies practical strategies for achieving the vision and goals. Please add any additional comments you may have on the above. 2. Implementing Goals: Implements goals and strategies with appropriate levels of input and support from faculty and staff. Please add any additional comments you may have on the above. 3. Institutional Strategic Planning: Communicates and advances key action steps in the University's Strategic Plan within the Unit (e.g., developing undergraduate and graduate degree programs; increasing off-site and online delivery of courses and programs; expanding global learning opportunities for students, faculty, and staff; and implementing strategies to increase student retention, progression, and graduation). Please add any additional comments you may have on the above. 4. Advocacy: Advocates successfully for the Unit to obtain needed resources and favorable decisions from the University's administration and from appropriate external constituents (e.g., prospective students, professional societies, accrediting agencies, state and local organizations, and sources for external funding). Please add any additional comments you may have on the above. 5. Setting Standards of Performance: Communicates clear, specific, and appropriate standards of performance in teaching, research and creative activities, and service for faculty at various career stages. Please add any additional comments you may have on the above. 5 6. Faculty Professional Development: Encourages, supports, and provides resources for the professional development of faculty in teaching, research and creative activities, and service. Please add any additional comments you may have on the above. 7. Staff Training and Professional Development: Encourages, supports, and provides resources for the training and professional development of staff and student assistants. Please add any additional comments you may have on the above. 8. Tenure and Promotion Decisions: Follows University tenure and promotion/post-tenure review guidelines and collects sufficient information to make informed personnel decisions. Please add any additional comments you may have on the above. 9. Interpersonal Relationships: Demonstrates an understanding of the needs and concerns of faculty, staff, and students; treats everyone with respect; and is open and accessible to all. Please add any additional comments you may have on the above. 10. Problem Solving and Conflict Resolution: Demonstrates awareness of current problems and conflicts, takes appropriate steps to resolve them, and works proactively to reduce future problems or conflicts. Please add any additional comments you may have on the above. 11. Student Relations: Provides sufficient direction and support for student advisement, career planning and placement, student organizations within the College/Department, and handling student complaints. Please add any additional comments you may have on the above. 12. Principles and Integrity: Takes a principled and informed stance on matters of concern to the department, College, and/or University and demonstrates integrity when interacting with others. Please add any additional comments you may have on the above. 13. Fairness: Demonstrates fairness in relations with faculty and staff (e.g., in scheduling classes and other work assignments, allocating resources, handling conflicts, and responding to requests in a timely manner). Please add any additional comments you may have on the above. 14. Diversity: Demonstrates commitment to advancing and supporting equal employment opportunities and sensitivity to diversity and equity concerns of faculty, staff, and students. Please add any additional comments you may have on the above. 15. Shared Governance: Provides faculty and staff sufficient levels of responsibility and authority to participate effectively in shared governance, establishes appropriate Unit committees and keeps apprised of their work, and involves students as appropriate in decision making. Please add any additional comments you may have on the above. 6 16. Unit Meetings: Plans and effectively conducts regularly scheduled Unit meetings. Please add any additional comments you may have on the above. 17. Fiscal Responsibility: Demonstrates good fiscal responsibility in managing the departmental budget and plans appropriately for future budgetary needs (e.g., for faculty, staff, space, technology, and other resources). Please add any additional comments you may have on the above. 18. Management, Program Monitoring, and Assessment: Monitors and addresses deficiencies in program effectiveness/resourcefulness (i.e., registration, classroom scheduling, staffing, assessment of student learning, needs of students and the community). Please add any additional comments you may have on the above. 19. Overall Effectiveness: Please rate the overall effectiveness of the Administrator. Please add any additional comments you may have regarding the effectiveness of the Administrator. 7 Peer and Proximate Peer Questionnaire for Evaluation of Administrators Administrator Being Reviewed:____________________________ 1. How do you assess the over-all performance of the administrator? Excellent Above average Average Below average Far below average No Opinion Insufficient observations to evaluate behavior/not applicable 2. How do you assess the administrator as a leader? Excellent Above average Average Below average Far below average 3. Does the administrator respond quickly to communications from you? Always Usually, Sometimes, i.e. on occasion Rarely Almost never, or never 4. When issues arise, does the administrator move promptly to resolve them? Always Usually Sometimes, i.e. on occasion Rarely Almost never, or never 5. Is the administrator open to suggestions and ideas from you? Always Usually Sometimes, i.e. on occasion Rarely Almost never, or never 8 6. Please provide your assessment of the over-all performance of the administrator. 7. In which areas, if any, does the administrator need to improve? 8. Please provide any other comments that you think may help me provide a fair, objective, and constructive assessment of the administrator. Thank you again for responding to this Peer and Proximate Peer Questionnaire. Your responses will be key parts of my annual review of the administrator named above. I will be the only person who sees your responses. Sincerely, NAME 9