FGN E-COLLECTIONSSCHEME
FREQUENTLY ASKED QUESTIONS (FAQs)
1. What is FGN e-CollectionScheme?
The FGN e-CollectionScheme is the concluding phase of the Treasury Single Account (TSA)
Initiative. It willautomate and streamline revenues and other moniespayable to Ministries,
Departments and Agencies (MDAs) as well as other Institutions and Parastatals directly into
theConsolidated Revenue Fund (CRF) or designated accounts of each MDA at CBN using the
CBN Payment Gateway.
2. What is TSA?
The Treasury Single Account (TSA) is the unified banking arrangement of Government that gives
consolidatedand centralized cash position of the treasury.
TSA is a single account in the custody of the Central Bank of Nigeria (CBN).The account is also
referred to as the Consolidated Revenue Fund Account
Please read more about TSA at www.oagf.gov.ng
3. What is CBN Payment Gateway?
The CBN Payment Gateway is a secured electronic payment platform adopted by CBN for the
execution of payment instructions and the collection of revenues and other monies due to the
Federal Government of Nigeria.
4. What will change from the current MDA collections process?
Government revenue and other monies that used to be collected by Ministries, Departments and
Agencies (MDAs) into their individual collection accounts at Banks will now be collected centrally
through banks and other electronic channels into TSA or designated accounts of MDAs domiciled
at CBN.
Benefits:
 Government have oversight of all revenue and other monies collected by MDAs
 Increase Government receipt by blocking any form ofleakages
 Makes it easier for Nigerians to pay government throughintroduction of electronic channels
like Cards,Internet Banking, POS etc.
 Payment is received promptly and service can be rendered to the payer
5. How can I make payment to MDAs going forward?
a. ContactMDA to determine revenue type and amount to pay
b. Make payment using any of the following channels:
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Your preferred bank branch
Your Bank Internet banking site (for connected banks only)
FGN E-COLLECTIONSSCHEME
FREQUENTLY ASKED QUESTIONS (FAQs)
 You can also visit www.remita.net to pay using Cards, Mobile Walletand POS.
6. How can I reduce the time I spend at the counter making payment in a Bank Branch?
Visit www.remita.netto obtain a unique transaction reference (Remita Retrieval Reference – RRR)
before going to the branch. The teller only needs to enter the RRR on Remita to retrieve the
payment details and complete the payment.
7. What is RRR?
Remita Retrieval Reference (RRR) is a unique code that is generated by the Remita e-Collection
platform to a payer after capturing details of their intended transactions online @ www.remita.net.
To obtain a RRR, visit www.remita.net (or other specified website). On the website, select ‘Pay
FGN’, proceed to supply payment details and obtain a unique transaction reference (Remita
Retrieval Reference – RRR) before going to the branch.
8. What information do I need to make payment to MDA/ FGN?
 Name of MDA
 Revenue type
 Amount to pay
 Name of payer
 Email address
 Telephone number
 Purpose of payment/ Additional Information
9. What is a Revenue type?
The Revenue Type is the kind of service that a payer wishes to pay for or description of the
remittance to FGN. A payer may confirm the revenue type from the MDA before proceeding to pay.
10. Why do I require email address and telephone number to pay?
Email address and Telephone number are not mandatory. However, if you supply an email address
and a telephone number at the point of payment, the system will notify you of successful payment
and send you an e-receipt.
11. Why do I need to visit the MDA before I can make payment?
The MDA will guide the payer on the revenue type and amount payable. If this information is
known, then the payer may proceed to pay without the need to visit the MDA. We are working at
providing the information electronically.
FGN E-COLLECTIONSSCHEME
FREQUENTLY ASKED QUESTIONS (FAQs)
12. What information is the Bank Teller required to capture on the e-Collection platform?
If a payer comes with a RRR, the bank Teller only needs to enter the RRR on Remita to retrieve
the payment details and complete the transaction.
However, if a payer visits a bank branch without a RRR, the Bank Teller will be required to select
the “Name of MDA” and “Revenue Type”. The Teller will also capture “Name of Payer”, “Telephone
Number”, and “Email Address” as available
13. Will a Payer be required to provide the MDA collection account at the point of payment
NO. A Payer is not required to provide a collection account when making payment. Each MDA
designated collection accounts have been configured on the e-Collection platform
14. What is the scope of the FGN e-Collection Scheme? Which MDAs are involved and what revenue
types or receipts are covered?
This scheme covers all MDAs as well as other Institutions and Parastatals that collect revenue
items and monies payable to FGN including all forms of receipts, refunds, operating surpluses,
transfers, donations, over-payment, taxes and customs duties etc.
Please check OAGF website www.oagf.gov.ng for further details.
15. Can I pay my fees if I do not have Internet access?
Yes. You can visit a bank branch and pay across the counter.
16. What are the payment channels available to a Payer?
Payers can make payment via any of the following channels
Channel
Description
Bank Branch
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Collection 
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Internet Banking
Remita
Platform
Visit any bank branch
Present your payment to the Teller and say you want to pay Federal
Government of Nigeria via Remita Platform
Log into your bank’s Internet banking site
Click ‘Remita Payment’,
Select ‘FEDERAL GOVERNMENT OF NIGERIA’
Enter your payment details to complete your payment
Access the e-Collection platform www.remita.net
Click ‘PAY FEDERAL GOVERNMENT OF NIGERIA’
Enter your payment details
Select any preferred electronic payment channels (Cards, POS, Mobile
FGN E-COLLECTIONSSCHEME
FREQUENTLY ASKED QUESTIONS (FAQs)
wallet) to complete your payment
17. CanI make payment in any bank branch?
YES. We expect all the bank branches to collect revenue on behalf of Federal Government.
A list of ready branches is published online at www.remita.net
18. Can I make payment in any bank Internet site?
YES. We expect all the bank Internet sites to be enabled to collect revenue on behalf of Federal
Government. Please visit www.remita.netfor a list of banks with Internet banking channel
19. What card types are enabled on the platform?
You can pay via your debit or credit card. The platform allows Verve, Mastercard, Visa, UnionPay
and foreign cards
20. Will I be able to pay via POS at the MDA?
YES. POS systems will be deployed at MDAs.
21. Can a payer make part or multiple payments?
Where a specific amount has not been preset for a service, the system will allow a Payer to pay
any amount desired. However, MDA will be able to view all the payments and confirm if it is
enough to provide the required service.
22. How long will the bank keep money collected before remittance to the CRF or MDA Account?
The e-Collection platform is already configured to process funds remittance to the CRF or MDA
Account, immediately payment is made.
FGN E-COLLECTIONSSCHEME
FREQUENTLY ASKED QUESTIONS (FAQs)
23. Will I get a receipt after making payment?
Yes, irrespective of the channel adopted, a receipt will be generated after payment is successful
24. What is next after payment is made?
Payer can visit MDA with electronic receipt/teller to obtain service.
25. How will the MDA confirm that a payer has effected payment?
An electronic receipt is made available to the payer after payment and the MDA can log on to
Remita e-Collection platform or the GIFMIS system to verify payment.
26. How do MDAs have access to monies paid to them by Payers
The MDA are granted access to funds collected on their behalf at CBN through the Remita
Platform. Each MDA is registered on the platform by completing a registration/ user enrolment form
and submission of completed form at the Settlement Centre, Funds Department, OAGF.
Upon registration, the MDA is able to spend and have full control of funds collected at any time
27. I made a mistake on the amount I paid. How can it be corrected if the amount paid is higher than
the amount due?
Visit the MDA with the details or write to the MDA/ OAGF. Your request will be processed and you
shall receive a response within 7 days
28. I made a mistake on the amount I paid. How can it be corrected if amount paid is lower than actual
amount payable?
You can pay the balance separately but visit the MDA with the two payment receipts.
29. What happens if I misplace the receipt that I got after payment?
The Remita e-Collection platform sends an electronic copy of the receipt to your email for future
reference. You may also approach the bank branch you paid to request a copy of the receipt.
30. Where can I obtain additional information, support and clarifications on the FGN e-Collection
Scheme?
For inquiries, support and clarifications, please contact Director, Funds or Director, Revenue and
Investment (OAGF) at ecollection@oagf.gov.ng or sylvaokolieaboh@gifmis.gov.ng
Additional information on the FGN e-Collection Scheme is also available at www.oagf.gov.ng