AIHA Special Interest Group: ConsultSIG Task: Example Contract Language Task Product: Example Consulting Services Agreement DISCLAIMER: THE FOLLOWING IS NOT A “MODEL” AGREEMENT This consulting services agreement is provided as an example only, and does not constitute legal advice. Persons reading this document or who wish to utilize language in this example consulting services agreement should consult with knowledgeable counsel before proposing or entering into any legally binding agreement. This contract language does not conform to any state laws. (For purposes of this document the terms “agreement” and “contract” are interchangeable) Introduction and Purpose of this Example Consulting Services Agreement The following example consulting services agreement has been prepared by the American Industrial Hygiene Association (AIHA) Consult Special Interest Group (ConsultSIG) for submission to the AIHA and use by the AIHA general membership. The primary purpose of preparing this document was to provide the AIHA membership with a structured example consulting services agreement that focuses on the specific issues consulting industrial hygienists may encounter when working in the field of Indoor Air Quality (IAQ) and in particular, mold (fungi) related projects. Although the initial focus was on IAQ-related services, this example agreement can easily be modified and tailored for other industrial hygiene consulting services since many of the elements and contract terms and condition will apply to other types of services offered. The intent of this document is to provide a structured example consulting service agreement that can be considered when industrial hygienists, offering indoor air quality (IAQ), mold (fungi), and other services, are preparing their consulting services agreements for their clients. It is not the intent of this example agreement or feasible to provide a single example agreement that addresses all industrial hygiene consulting services or situations. Therefore, it must be recognized by the industrial hygiene consultant using this utilizing this example agreement that each client and project is unique and the drafting of a consulting services agreement should be done in conjunction with knowledgeable counsel and reflect the individual client’s specific issue or problem, scope of services being offered, nature of the agreement, and consultant’s potential liability. One area of particular concern with respect to potential liability for all industrial hygienist and specifically those providing IAQ and mold (fungi) related consulting services, are claims arising from a failure to clearly define the scope of services in their client agreements. Based on this risk, specific scope of services elements for consideration in preparing a consulting services agreement are provided in this example agreement. In addition, relevant exclusions to scope of services are also included. It should be noted that this list is not all inclusive and is offered merely as a starting point for consultants when drafting the scope of services or equivalent section of their consulting services agreement. Italicized or boxed text in this example agreement presents information for consideration by the consulting industrial hygienist when preparing a consulting services agreement. Italicized text (when imbedded in the example text portions) is also used as example text for specific consulting situations (primarily IAQ-related). The actual example consulting services agreement language throughout the body of the example agreement is provided as standard text. The intent of the ConsultSIG is to make this example consulting services agreement a living document and revise it as necessary to capture the lessons learned and recommendations from consulting industrial hygienists working in all consulting service areas. In addition, information related to the current and future legal issues and claims that arise from consulting industrial hygiene practice will contribute to the betterment of this example document content. Contributions and suggestions from industrial hygiene consultants and the AIHA general membership to improve this document are encouraged and welcomed and should be submitted to the AIHA ConsultSIG for consideration. The ConsultSIG has worked in coordination with AIHA and others on this document and wishes to extend special thanks to Mr. William C. Collier, Esq., CIH of McDonald Collier,Mr. Martin M. Ween, Esq., of Wilson, Elser, Moskowitz, Edelman & Dicker LLP, and Mr. Donald J. Wylie McCarter, Esq. of McCarter & English, LLP for their contributions to this document. CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 EXAMPLE CONSULTING SERVICES AGREEMENT – XXX-XX-2006-001 1. CLIENT AND CONSULTANT DEFINED Provide full name and address for consultant and client – example follows: This Consulting Services Agreement is entered into by Name of Consulting Company, Inc., 999 2nd Ave., Anywhere, NY (Consultant) and Name of Client, 111 5th Ave., Somewhere, NY (Client) and execution of this Consulting Services Agreement is considered a retainer for stated Consultant services by Client for the period of day/month/year to day/month/year. Consulting services will be initiated following the receipt of copy of this consulting services agreement signed by the Client (a signed fax copy of the consulting services agreement or e-mail confirmation authorizing the initiation of consulting services is acceptable until a signed copy of the consulting services agreement is received by the Consultant. Email communication by the Client authorizing initial services or changes in scope of service must include the consulting service agreement number and the authorizing individual’s name and title). 2. SCOPE OF SERVICES The scope of services section of any industrial hygiene consulting services agreement is critical. The scope section must include all services that will be performed in as much detail as possible and, just as importantly, clearly state what services are excluded. No example scope of services language is provided since each scope will be unique based on the client, location, and nature of services requested by the client and offered by the consultant. Rather, the following scope bullets are provided for consideration when drafting the scope of services section of an agreement. This list of bullets is targeted toward IAQ and mold (fungi) related consulting services. Items for inclusion consideration in a scope of services section: Exact location where services will be provided (property address, apartment/unit/suite #, floor) Nature of visual and physical assessment of location (walkthrough inspection of accessible areas) What sampling or testing will be conducted, number of samples, collection protocol/method, laboratory to be used for analysis (AIHA accredited lab for analysis to be performed) What physical measurements will be taken (temperature, relative humidity, and other IAQ parameters) Page 1 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 What will be included in the assessment report to Client (observations, findings, sampling results, measurements, and recommendations)? Consider who should receive communications as to the work performed by Consultant. State to whom the report should and should not be sent and in what form (electronic, hard copy, both). If the client requests the report be sent to a third party, name the third party. EXAMPLE: If Consultant is retained by an insurance carrier, it may be useful to get contractual instructions that the Consultant is to give the reports and any communications only to the carrier and not to its insured (such as a homeowner, building owner, etc.). If the contract instructs the Consultant not to communicate with anyone else, it is easier to tell the occupants of the structure that the Consultant cannot advise them of anything per its contract and that they should talk with the insurer. It is also important to point out that, if there are such restrictions on communication, they should be strictly followed and enforced by the Consultant. If there are any situations where public safety is involved, the Consultant may have to advise the Client that it is obligated to make disclosure, if the client does not wish to do so. This type of "emergency disclosure" may also be provided for in the contract. Will the report include a contaminant remediation protocol? Items for exclusion consideration in a scope of services section: Services related to observation or monitoring of remediation contractor measures for compliance with Consultant’s proposed remediation protocol is not within the scope of services unless specifically indicated as an extra service and is paid for by additional compensation set forth in this agreement Rooms or areas within the specified location that will not be entered or evaluated (such as in accessible areas, crawlspaces, attics, roof, etc) Structural engineering evaluation of the property based on water or moisture damage Destructive testing of surfaces or building materials without the written authorization by the property owner Testing or sampling for other substances, allergens, particles or fibers not specifically named in the scope of services If the Client requests additional services not originally included in the scope of the consulting services agreement, these changes should be authorized in writing and signed by the Client (or at a minimum, documented through a Client email note detailing and authorizing the change in scope of consulting services by the individual who signed the original consulting services agreement). Consider the same inclusions and exclusions when drafting changes to the original consulting services agreement. NOTE: Under some state laws, an oral change to the scope of services, or one communicated by email is not sufficient. A signed addendum or attachment would be required to document and enforce the authorized change. Page 2 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 3. COMPENSATION Items for consideration depend on the nature or type of the consulting services agreement (such as time and materials, firm fixed price, or other contract type), however, all agreements should state that the consultant will be compensated by the client only for service specified in the scope of services or any addendums. Compensation factors to consideration: Consultant’s hourly labor rates for services (include all rates for job categories who will charge to project) Any premium labor rates for hours charged on evenings, weekends, holidays at the request of the client Payment for travel (at hourly rate, all travel expenses, or mileage for local travel) Equipment cost (flat hourly rate, included in overhead of fully-burdened hourly labor rates, or project fixed cost) Expendable materials (sampling media, PPE, etc.) Laboratory analysis fees (standard for each analysis/analyte and markup for expedited turn-around-time) Shipping costs (rental equipment, samples, reports, etc.) Report copies (cost per copy if multiple hard copies requested or for third party) Statement regarding additional services that are provided at the request of the client (in writing or verbally) will be compensated at the standard rates and mark-ups. The following example compensation table is for a time and materials consulting services agreement using fixed unit rates: The Consultant shall receive from the Client for the performance of all services rendered to the Client compensation in accordance with Table 1 rates. Page 3 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 Table 1. Example Compensation for Consulting Services ITEM DESCRIPTION OF SERVICES 1 Fully-Burdened Direct Labor Rates 1a Consulting Industrial Hygienist 1b Senior Industrial Hygienist 1c Staff Industrial Hygienist 1d Industrial Hygiene Technician 2 2a 2b 2c 2d 2e 2f 3 3a Other Direct Costs (all G&A and fee included) Laboratory analysis fees (standard lab turn-around-time [TAT])a Analysis 1 - Description Analysis 2 - Description Analysis 3 - Description Analysis 4 - Description Analysis 5 - Description Analysis 6 - Description Sampling media Media 1 - Description Media 2 - Description Media 3 - Description Media 4 - Description Industrial hygiene equipment and instruments Instrument/Equipment 1 - Description Instrument/Equipment 2 - Description Instrument/Equipment 3 - Description Instrument/Equipment 4 - Description Personal protective equipment (PPE) Overnight shipping of samples to laboratory Copying costs for additionally requested reports (2 copies of report provided at no cost) Travel (air, hotel, rental car, parking) Mileage UNIT RATE $XXX.00/hr $XXX.00/hr $XX.00/hr $XX.00/hr $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/Sample $XX.00/day/week/mo $XX.00/day/week/mo $XX.00/day/week/mo $XX.00/day/week/mo $XXX.00/day $XX.00/package $XX/Report Actual travel cost $0.XX/mile a – Additional cost will apply for Client requested rush TAT for sample for analysis. General mark ups from Table 1 listed standard TAT costs for rush TAT are as follows: 3-5 days 50%, 1-2 days 75%, 24-hour 100%. All requested rush TAT sample analysis is subject to laboratory availability. 4. INVOICES The Consultant shall submit an itemized invoice(s) of services performed and expenses incurred during the period of performance in accordance with Table 1. Consultant may require advance or progress payments. Invoices are due and payable upon receipt by Page 4 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 Client. On amounts not paid within 30 days of invoice date, Client shall pay interest from the invoice date until payment is received at a rate of 1.5% per month or, if less, the maximum rate allowed by law. 5. COLLECTION Client shall reimburse Consultant for costs and expenses (including attorneys’ fees) incurred in collection under this consulting services agreement. 6. STANDARD OF CARE Consultant will exercise the degree of care and skill ordinarily exercised by a duly (certified industrial hygienist or qualified indoor air quality consultant) performing the same or similar services at the same time in the same geographic area. Consultant will not be obligated to perform services not authorized in the consulting services agreement. 7. LIMITATIONS ON RELIANCE ON DATA COLLECTED The Consultant and the Client agree that the Consultant is responsible to exercise the normal standard of care, as defined in Section 6, Standard of Care above) and that all readings taken and samples collected are only representative of the conditions existing at the time and location such reading were taken and samples collected. The Consultant is not responsible for any conditions that existed prior to the time the Consultant performed the work set forth in this consulting services agreement, or for any conditions that came into existence after the Consultant performed such services. 8. NO GUARANTEE (mold specific) The Client is advised that the consultant provides no guarantee that readings will not change since mold, mildew and/or fungus are naturally occurring. The Client should understand that the readings taken and samples collected are only as representative of the date, time, and location collected. 9. NO WARRANTY As allowed by state law, no warranties or guaranties, express or implied, are made with respect to any services provided under this agreement, and any implied warranties of merchantability or fitness for a particular purpose are expressly disclaimed. 10. DOCUMENTS (property-specific services) Documents generated by the Consultant are intended for the sole use of Client. Documents or computerized materials provided to Client in performance of services under this agreement are for Client’s use only for the purposes disclosed to Client as stated in a Scope of Services. The Client shall not transfer them to others or use them or Page 5 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 permit them to be used at other projects for which they were not prepared, without the Consultant’s express written consent. In addition, The Consultant will not accept liability for any loss, injury, claim or damage arising directly or indirectly from any unauthorized use or reliance on such documents. 11. CONFIDENTIALITY AND NON-DISCLOSURE Any information provided by the Consultant in or pursuant to this consulting services agreement which is privileged, proprietary, confidential, or otherwise protected by statute or case law, including but not limited to any technical or pricing information, or any trademarked or copyrighted material, shall not be disclosed by the Client to any other person or entity without the express prior written consent of the Consultant. 12. THIRD PARTY RELIANCE (last italicized sentence/clause is specific to property services) Nothing contained in this Agreement shall be construed, nor is intended to give any rights or benefits to any person or entity, other than to the Client and the Consultant. All duties and responsibilities set forth and/or undertaken pursuant to this Agreement are for the sole and exclusive benefit of the Client and the Consultant and for no other person or entity. The Client agrees not to disclose to any person or entity not a party to the Agreement any information, data, reports, documents, or other items provided by the Consultant pursuant to this Agreement without the express prior written consent of the Consultant. The Client understands and agrees that, in the event of any such disclosure without the prior written consent of the Consultant, the Consultant shall have no liability or responsibility to the Client or to any other person or entity as to any liability, damages, judgments, settlements, fees, costs, expenses, or any amounts whatsoever incurred or resulting from such disclosure. However, notwithstanding the foregoing, the Client shall be permitted to use any written reports issued by the Consultant and any attachments or exhibits thereto to indicate the status of the subject property to the current owner(s), renter(s), lender(s) or prospective purchaser(s) in response to any duly served governmental request for information or documentation as to the condition or remediation of the subject property. 13. OTHER CONTRACTORS Consultant shall not have any duty or authority to direct, supervise or oversee any Client contractors or subcontractors. However, Consultant may recommend to or advise the Client of any concern he/she may have regarding contractor's conduct or performance. Consultant’s presence shall not relieve other contractors of their responsibilities. Consultant shall not be liable for failure of Client or contractors to fulfill their responsibilities, and Client agrees to indemnify, hold harmless and defend Consultant against any claims arising out of such failures or contractors performance. Page 6 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 14. INDEMNIFICATION Client agrees to protect, indemnify, hold harmless and defend Consultant, its employees and officers, agents, representatives, or heirs from and against any and all liabilities, judgments, demands, claims, fines, penalties, damages, forfeitures and suits, together with reasonable attorneys’ fees and witness fees and other costs and expenses of defense and settlement, which Consultant may incur, become responsible for, or pay out as a result of death or bodily injury or threat thereof to any person, destruction or damage to any property, contamination of or adverse effects on the natural environment, any violation of local, state or federal laws, regulations or orders, or any applicable foreign laws, or any other damages claimed by third parties based on or arising in whole or in part out of Consultants performance under this consulting services agreement or out of Client’s violation of law or breach of this Agreement. The Client shall provide prompt written notice to the Consultant if the Client becomes aware of any claim, including any errors, omissions or inconsistencies in the Consultants services under this Agreement. Client shall at its expense defend any claim or suit resulting from this Agreement and shall pay any judgment or settlement resulting therefrom. If, after such defense and payment, it is determined that the damage was caused by Consultants sole or contributory gross negligence, then Consultant shall reimburse Client for the judgment and reasonable defense costs in proportion to Consultant’s negligence. Consultant shall have the right, but not the duty to participate in any such claim or suit with attorneys of its own selection. The obligations in this Article survive termination of this Agreement. 15. LIMITATION OF LIABILITY With regard to the services to be performed by the Consultant pursuant to the terms of this Agreement, the Consultant shall not be liable to the Client, or to anyone who may claim any right due to any relationship with the Consultant, for any acts or omissions in the performance of services on the part of the Consultant or on the part of the agents or employees of the Consultant, except when said acts or omissions of the Consultant are due to willful misconduct or gross negligence of the Consultant. The Client shall hold the Consultant free and harmless from any obligations, costs, claims, judgments, settlements, attorneys' fees, and attachments arising from or growing out of such services rendered to the Client pursuant to the terms of this Agreement or in any way connected with the rendering of services, except when the same shall arise due to the willful misconduct or gross negligence of the Consultant and the Consultant is adjudged to be liable for willful misconduct or gross negligence by a court of competent jurisdiction. 16. LIMITATION OF REMEDIES In the event of Consultant’s liability, whether based on contract or tort (including but not limited to, negligence, strict liability or otherwise), Client’s sole and exclusive remedy will be limited to, at the Consultant’s option, replacement or correction of any Services not in conformance with this Agreement or to the repayment of the portion of compensation paid by Client attributable to the nonconforming Services. The Consultant will not be liable for any other damages, either special, direct, indirect, incidental, Page 7 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 consequential or otherwise, and in no event shall the Consultant’s liability exceed the compensation for the nonconforming services. 17. FORCE MAJEURE Consultant shall not be responsible for any delay or failure of performance caused by fire or other casualty, labor dispute, government or military action, terrorism, transportation delay, inclement weather, Act of God, epidemics, act or omission of Client or its contractors, or any other cause beyond Consultant’s reasonable control, and Consultant’s compensation shall be equitably adjusted to compensate it for any additional cost it incurs due to any such delay. 18. SEVERABILITY The provisions of this Agreement shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of this Agreement shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Agreement as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged. 19. WAIVER Any waiver by either party of any provision or condition of this Agreement shall not be construed or deemed to be a waiver of any other provision or condition of this Agreement nor a waiver of a subsequent breach of the same provision or condition, unless such waiver be so expressed in writing and signed by the party to be bound. 20. AMENDMENTS No modification of or change in this Agreement, waiver of any of its provisions or additional provisions shall be valid or enforceable unless previously approved in writing by the parties to this Agreement or their duly authorized representatives in the form of an amendment to this Agreement duly signed by the parties hereto. 21. SETTLEMENT OF DISPUTES NOTE: Some consultants may choose not to use the following 3-stage dispute resolution process or may desire to substitute other contractual language that would allow them to resolve disputes through direct court action. In the event of any disputes, controversies, or claims between the Client and the Consultant relating to or arising out of any of the terms of this Agreement, the Client and the Consultant agree that they shall engage in the following three-stage dispute resolution procedure and will not institute or file any legal action or proceeding. Page 8 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 The Client and the Consultant further agree that they will include similar three-stage resolution dispute provisions in all contracts or agreements with all independent contractors and consultants they retain to perform any services for, relating to, or arising from the Scope of Services in the Agreement, as well as require all such independent contractors and consultants to include such three-stage resolution dispute provisions in all of the contracts and agreements they enter into with their subcontractors, subconsultants, suppliers and fabricators as to such work. The costs of all mediation and arbitration proceedings between the Client and the Consultant, if required pursuant to this three-stage resolution dispute procedure, shall be divided equally between the Client and the Consultant, regardless of the results of such proceedings, or any allocation of fault or damages. Provision 1 – Direct Negotiation Any dispute, controversy or claim arising out of or relating to this Agreement, or the breach, termination or invalidity thereof, shall first be resolved through good faith direct negotiation by the Client and Consultant for 30 days to find conciliatory resolution to the dispute, controversy or claim. If direct negotiations fail to reach a conciliatory resolution, then the Client and Consultant agree to enter into nonbinding mediation as described in Provision 2. Provision 2 – Nonbinding Mediation The Client and Consultant agree that any dispute, controversy or claim arising out of or relating to this Agreement shall be submitted to nonbinding mediation unless the Client and Consultant mutually agree otherwise. The selected mediation service will be agreed upon by the Client and Consultant and the selected mediation service’s rules and procedures will be followed. The Client and Consultant agree to negotiate in good faith during the mediation process to reach a settlement to the dispute, controversy or claim. If the Client and Consultant fail to reach a settlement during nonbinding mediation, then Client and Consultant agree to enter into binding arbitration as described in Provision 3. Provision 3 – Binding Arbitration The Client and Consultant agree that any dispute, controversy or claim arising out of or relating to this Agreement that cannot be resolved or settled in accordance with Provisions 1 and 2 of this article shall be submitted to binding arbitration conducted in accordance with the Construction Industry Rules of the American Arbitration Association to the extent the dispute may relate to construction/remediation. Any other dispute, controversy or claim will be submitted to binding arbitration conducted in accordance with the American Arbitration Association rules (the “Rules”). Arbitration shall be held in “City, State”, before a panel of at least one (1) arbitrator. Judgment upon the award rendered by the panel of arbitrators may be entered in any court having jurisdiction thereof or application may be made to such court for a judicial acceptance of the award and an order of enforcement, as the case may be. Page 9 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 22. GOVERNING LAW (state specific) This Agreement shall be construed, enforced in accordance with and governed by the laws of the State of “Name”. 23. MISCELLANEOUS CLAUSES This Agreement represents the entire understanding and Agreement between the parties relating to the services provided by the Consultant. This Agreement supersedes any and all prior agreements, whether written or oral, that may exist between the parties regarding same. No other terms, conditions, prior course of dealings, course of performance, usage of trade, understandings, purchase orders, or agreement purporting to modify, vary, supplement, or explain any provision of this Agreement shall be effective unless in writing and signed by representatives of both parties authorized to amend this Agreement or provided such modification by email both (where this constitutes a legally binding agreement). 24. TERMINATION OF AGREEMENT In the event that this Agreement is cancelled or modified, the Consultant shall immediately be paid for any services performed. Page 10 of 11 CONSULTING SERVICES AGREEMENT XXX-XX-2006-001 By signing below, the Consultant and Client have hereunto executed this Consulting Services Agreement (XXX-XX-2006-001). CLIENT: “NAME” Printed Name Title CONSULTANT: “NAME”________ Signature Printed Name Signature Date Title Date Page 11 of 11