Medway Council Resident Permit
Terms and Conditions
Each household situated within one of Medway’s Controlled Parking Zones is entitled to
purchase yearly Resident(s) permit to enable them to park within that controlled parking zone.
An application form must be completed for each permit and supporting documentation will be
required to prove residency and vehicle ownership.
The permit will be issued subject to the provisions and conditions of the Medway Council
Consolidated Orders 2015. The permit is not transferable and must be surrendered to
Medway Council in the event of;
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The holder ceasing to be a resident as defined in the order
The holder ceasing to be the owner of the vehicle for which the permit was issued
The permit becomes illegible, mutilated or defaced
The permit is only valid if displayed in a conspicuous position on the front windscreen of the
vehicle for which it was issued.
In the case of a vehicle not fitted with a front windscreen (i.e motorcycles) the permit must still
be exhibited in a conspicuous position so that the relevant details are legible from outside the
vehicle.
Motorcycles do have the option to display an additional tax disc holder, which would allow for
the permit to be displayed safely and securely and in the correct manner.
A Penalty Charge Notice will be issued for not displaying a valid permit or not displaying it
clearly to enable verification.
The permit may only be used in the prescribed parking place subject to space being available,
which cannot be guaranteed.
It does not confer the right to park in any parking place. A permit cannot be used to park on
single or double yellow lines within your controlled parking zone. Your vehicle must be road
worthy and display a valid road fund licence at all times.
You must ensure that your permit is valid at all times. Although renewal notices will be issued
to you one month before expiry, this notice should not
be relied upon.
Qualification for a Resident Permit
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You must be a resident of Medway and live within a Controlled Parking Zone.
You must be either; the keeper/ owner of a vehicle kept at your Medway address or, be
a named driver on the insurance certificate for the vehicle that is kept at the permit
address.
You must be able to demonstrate the above by providing the documented proof
requested by the Council which at the time of submission must be dated within the last
3 months.
The information submitted as part of the application process must be true and be
proved, if so required by the Council.
A parking permit will only be released to you on receipt of all correct documentation and
full payment.
Lost/Stolen Permits
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Should your permit be lost or stolen you must report this to Parking Services
immediately. This must be done in writing, either via email to permits@medway.gov.uk
or by writing to Parking Services, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR.
If your permit has been stolen, it will assist your request for a replacement permit if you
provide a crime reference number, which will then be verified with the Crime
Management Unit for Medway.
A £15.00 administration charge will apply to replace any permit.
Refund Policy
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Refunds will not be issued for Resident Parking permits.
However, should the permit holder move to an address within a different controlled
parking zone, the permit may be transferred over to the new zone free of charge. The
existing permit must be returned to us and additional residency and vehicle proof will be
required.
If the permit holder changes their vehicle, the permit may be transferred over to the new
vehicle free of charge. The exiting permit must be returned to us, with additional proof
of residency dated within the last 3 months and proof that the new vehicle is registered
to the permit address i.e. log book or insurance showing the permit holders name and
address.
Cancellation Policy
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The Council reserve the right to cancel a parking permit should the information provided
on the application form be proved to be false.
The Council reserve the right to cancel a parking permit without refund should they
deem that the permit is being misused. The council will write to the permit applicant
before the permit is withdrawn.
If any vehicle is seen to be displaying a cancelled permit, a Civil Enforcement Officer
will issue a Penalty Charge Notice, as the permit will be deemed to be invalid.
Declaration of Correct Information
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It is an offence to give false or misleading information when applying for a parking
permit. If you do so, you may be prosecuted and could face a fine of up to £2500.
It is also an offence to mishandle or fake a parking permit. This is a triable offence and
if prosecuted you could face a maximum of £5000 (Magistrates Court) or an unlimited
fine and/or 2 years imprisonment (Crown Court).
Data Protection
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Medway Council will process your information primarily for the purpose of providing
parking services to residents.
We may also use your information to detect and prevent fraud and to protect public
funds. This will include the recording of vehicle information and verifying residency
status. We may therefore disclose or request your information to or from the Driver and
Vehicle Licensing Authority (DVLA), Law Enforcement agencies or other organisations
such as other local authorities.
We will use a number of means to ensure the lawfulness of the use of our parking
service. This may include the use surveillance equipment, Civil Enforcement Officers,
auditors, and dedicated investigators to record data.
We will use this information to recover unpaid Penalty Charge Notices issued in
Medway.
In line with its duty to protect public funds, the council and its agents will undertake
investigations involving the random auditing of vehicles and users who hold a valid
parking permit if the council suspects fraudulent use of its parking services.
Caution
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Information submitted as part of this application may be used by the council or its
authorised agents to satisfy itself that you are eligible for a permit and/or to detect
fraud.
We will only issue a resident parking permit to a resident whose sole or main residency
is within one of Medway’s controlled parking zones.
The council takes fraud and misuse of a resident parking permit very seriously and will
be carrying out checks on the information you provide.
Do not complete a permit application form unless you are eligible to apply for an onstreet resident’ parking permit.
You must return the permit if asked to do so by a Council Officer or authorised agent.