Third Sector in Partnership Arrangements: Navigating New Waters or Treading Water? JODI GODDARD Social Policy Research Group, University of South Australia Abstract In recent years the notion of ‘partnership’ is being used by both the Commonwealth and State Governments to describe a preferred relationship with the third sector. Governments are increasingly initiating partnerships to deliver social services, assuming that the networks and resources of third sector organisations can be mobilised to address and solve ‘wicked problems’ of complex social concerns. A partnership style is purported to differ from previous contractual relationships between the third sector and the state. The suggestion is that partnerships can be a ‘tool for change’, offering opportunities for a change in culture, attitudes, perceptions, and for third sector organisations to be involved in decision making processes. There are, though, arguments that problems encountered by the third sector under the contractual model (such as sustainability, access to policy-making processes and maintaining independence and autonomy) still remain – and indeed have been extended. The literature proposes an on-going debate about whether partnerships between governments and the third sector are rhetoric or reality. On the one hand, inconsistent applications of partnership principles are seen as a source of tension between governments and third sector organisations. That is, partnerships continue to be developed within existing structures, processes and frameworks of power – “new rhetoric poured into old bottles”. On the other hand, it is argued that partnerships between the two sectors are not just empty rhetoric because they do correspond to a rapid realignment of social policy and funding arrangements for human services. The above debates are explored in this paper through insights gained to date via an ARC Linkage project. The project uses contemporary Australian employment policy as an example of partnership arrangements, given governments’ increasing use of third sector organisations to deliver employment services. 1 Introduction The issue of partnerships, or ‘collaborative advantage’ (Huxham 1996) is one which currently occupies the attention of policy makers and academics. The idea presents an attractive alternative to market mechanisms that have dominated the public management movement internationally in the past decades (Lowndes and Skelcher 1998; Rummery 2002). This is particularly so given that the practice of dividing social, political and economic issues into ‘silos’ or ‘stovepipes’ has become widely condemned (Considine 2003; Lehane and Lambert 2003). Rhodes (1997; cited in Hudson 2004) describes this shift from ‘government to governance’ where the state is further ‘hollowed out’, through a reshaping of the roles and relationships between actors from the three spheres of state, market and civil society (Geddes 2005). Furthermore, governments may reduce their capacity to steer, as the new agenda of ‘partnership working’ requires a wide range of participation from different sectors to address modern social problems. Following the lead taken by Blair’s New Labour Government in the United Kingdom, the implementation of much contemporary social policy in Australia is predicated on third sector involvement via these ‘partnership’ organisational arrangements. This suggests an increased recognition of the third sector’s contribution to society (Lehane and Lambert 2003) and the advantages the sector possesses. However, a number of Australian authors argue that, although there has in recent times been much rhetoric about state/third sector partnerships, such partnerships are based on assumptions which have thus far attracted little critique (Carson and Kerr 2002; Kenny 2001; Kerr and Savelsberg 2001; Onyx 2001). Compared to other OECD countries such as the United Kingdom and North America, Australia’s move towards partnerships is in its infancy. Much of the partnership debates are based on international literature. Transferring policies across borders often risks inappropriate use of concepts where the receiving background, culture and infrastructure do not correspond to the originating country or institutional frameworks that spawned the concepts. Due to this void, what is unclear is how third sector organisations are fairing in these new arrangements and if there has been a change in the relationship between them and the state. 2 The aim of my paper is to provide some insights gained from a research project currently underway into the role of third sector organisations in a policy environment which increasingly relies – both explicitly and implicitly – on such organisations for its implementation. A brief overview of the project is provided. The paper considers the use and reasons for Australia’s adoption of partnership working and highlights some current debates in the literature. It questions whether these new working arrangements represent a paradigm shift for third sector organisations (hence are they navigating new waters) or are relationships based within the previous contractual paradigm (thus requiring third sector organisations to continue treading water). The paper concludes by arguing there has not been a major paradigm shift but rather current practices are reflecting a new form of contractualism. This shift I argue is closer to Stoker’s (1998; cited in Powell and Dowling 2006) principal-agent partnership model than an inter-organisational negotiation or systemic coordination model. The project – a brief overview The title of the project is: Reconceptualising partnerships: new options for effective partnerships between State Governments and the Third Sector in employment services in Australia.1 Implementation of the main principles of New Public Sector Management in Australia in the area of employment services since the 1990s has produced rapid privatisation and devolution from the Commonwealth to Job Network agencies. With employment service provision increasingly being based on a market model, a range of scholarly and policy research to date argues that this has had the effect of fragmenting services to such an extent that it has led to reduced accountability, lack of coordination and limited effectiveness and efficiency (ACOSS 2000; Considine 2001; DEWRSB 2000; Eardley, Abello and Macdonald 2001; Webster 1999). In recognition of these criticisms and on the basis of international comparisons, one of the key recommendations of a report released by Finn (2001: 29) relates to the need for the While the project’s focus is on employment services, the broader theoretical and practical aspects of current policy directions, as they apply to the third sector in general, are an integral part of the study and are the focus of my paper. 1 3 development of partnerships across governments, businesses and the third sector to “‘join up’ existing multiple local intervention, create synergies and avoid duplication”. The OECD (1999) agrees, suggesting that to connect people into the labour market an integrated approach is needed to ‘join up’ thinking and action, where agencies collaborate in order to devise and deliver effective solutions - “thus a ‘partnership’ approach is required” (OECD 1999: 204). Developing effective partnerships, however, is difficult in part due to a lack of clarity in the respective roles of the constituent parts. State Governments are effectively bypassed in new contractual arrangements at the heart of the Job Network. However, often social and economic impacts are felt at the State level, and the third sector and State Governments are expected to ‘fill the gap’ in services delivery to meet local needs. This can be seen as cost-shifting from the Commonwealth to the limited resources of individual States. The project critically analyses current practice in employment services to identify options for more effective and innovative partnerships between State Governments and the third sector, in order to promote efficient and equitable labour markets. A qualitative methodology is followed using a triangulation of methods to gather the research data. This includes examining case studies of employment programs, semistructured interviews with job seekers and key stakeholders in employment services, as well as the evaluation and implementation analysis of policy documents. The use of ‘partnerships’ in Australia In recent years, partnerships in Australia have been encouraged and initiated at a prolific rate. literature. This encouragement can be found in many policy documents and For example, the McClure (2000: 52) report recommended social partnerships in order to ensure “the most effective targeting of resources and the identification and application of good practices”. The South Australia Government’s most recent employment policy states: “The State Government must forge partnerships with all levels of government, industry, unions and the community to 4 secure ongoing employment opportunities for South Australians and a prosperous economic future for the State” (DFEEST 2003:1). In considering partnership working, a key issue is the recognition that partnerships are not a new phenomenon (Balloch and Taylor 2001). My point is that recently established partnerships differ from those previously constructed such as those introduced prior to WWII to deliver welfare or the ones set up specifically to address economic restructuring in the early 1980s and 1990s. In the new context, Governments are espousing their desire to forge new partnerships with the aim of achieving common goals and shared responsibilities for outcomes. Considine (2005: 9-10) describes this new arrangement nicely by suggesting that “senior officials have long been joined through inter-departmental committees and working parties, the new joined-up can hardly refer to them. Rather it implies a new regime of strategies and methods to create joint management and integration of services”. In order to establish the ‘use’ of partnerships in Australia, one would need to consider a historical overview of social policy. This examination demonstrates contexts for the changing relationship between the state and the third sector. Since colonial to modern times there has been a tradition and continual role of Australian governments utilising and relying on the third sector to deliver human services. At times governments have undertaken a minimalist role, whereas at other points such as Post-WWII, it took on more direct responsibility for the economy and service provision. With time, funding models between the two sectors have also continued to evolve. Lyon’s (1997) typology of four models represents a good summary of shifts in funding arrangements between governments and the third sector. First, the government is seen as a philanthropist. In this model governments provide support for a project after being approached by a community organisation. Second, the submission model. The government appropriates funds for a particular type of service and seeks submissions from organisations, with organisations to determine where services will be located. Third, the planning model. Under this model government departments engage in more comprehensive prior planning about service delivery. Although there maybe some negotiation and collaboration with third sector organisations about projects to be funded, increasingly governments specify and fund outputs such as hours of service and places. The trend towards free market policies however restructured the funding 5 arrangements between governments and third sector organisations. The fourth model is therefore the competitive tendering model. Under this model the Government sets policies and standards and monitors the performance of provided services. Such arrangements are underpinned by the concept of the funder/purchaser/provider split, an arrangement which has been in place for decades but was increasingly formalised in the 1990s (Carson 2000; Carson and Kerr 1999). A market model implemented in human services is argued to offer a number of potential benefits. For example, some literature supports the claim that it produces more efficient and effective service delivery and increased accountability. However, I believe that the shift has altered the relationship between governments, the third sector and individuals, and, after many years of implementation the approach still has the potential to be counterproductive and unsustainable for third sector organisations. The models of operation within the sector have changed, with service delivery being more narrowly targeted and many preventative, coordinating and advocacy functions being eliminated. The response of third sector organisations to the pressures of a competitive environment means the sector is in danger of losing some of their attributes that have long been asserted as the special contribution that the sector makes both in the delivery of services and to a more inclusive and participatory civil society (Carson 2000; Flack and Ryan 2003). Increasingly governments are requiring the third sector to do more and as ACOSS (2001) highlights, they continue to do so, without the full consideration of the implication of these changes. The third sector is seen to have the ability to tap into communities, generate all different types of networks and capacity build. For example, in employment policy, third sector organisations are regarded by governments as having the capacity to use their abilities to increase skill levels for disadvantaged job seekers as well as link them with potential employers. As highlighted by Kerr and Savelsberg (2001) governments want to tap into and use these links and the advantages they bring. This can be evidenced in Australia since the late 1990s through policy documents and programs that are focusing on language such as ‘community’, ‘social capital’ and ‘networks’ as a means of addressing and solving ‘wicked problems’ of complex social 6 concerns. For instance, both internationally and in Australia there has been a return to the idea of ‘community’. Policy direction since the mid to late 1990s has shifted in emphasis away from the state taking direct responsibility for welfare service provision towards it being ‘devolved’ or ‘rolled out’ to the local community level (Clarke and Newman 1997; McDonald and Marston 2002). The community is seen as ideally positioned to meet social needs, facilitate improved government-citizen relations and respond to future welfare demands (Adams and Hess 2001; Everingham 2001). Underlying these somewhat vague premises of community is the notion of social capital. Social capital and networks are being considered as a means of stemming the tide of perceived community decline and distrust associated with such decline. Although these terms are highly contested in the literature, for example there is no universally agreed definition of community and social capital, what is obvious is that these terms are interconnected. They are predicated on the existence of each other. This way of approaching welfare delivery, which is premised on popular reforms of a highly responsive community enriched with social capital, is centred on third way political thinking (Dollery and Wallis 2001; Reddel 2004). This notion therefore underlies the concept of ‘partnership’. Here, the delivery of social welfare requires the cooperation between the state and society. Within the third way, Hodgson (2004) argues that this discourse differs from previous ideas of ‘contracting out’ as an emphasis is placed on engendering a unique partnership between the state and civil society. There is an intention to move from a ‘contract culture’ to a ‘partnership culture’ (Balloch and Taylor 2001) therefore articulating a paradigm shift (McGregor-Lowndes and Turnour 2003). However, like other commentators (such as Powell and Glendinning 2002; Rummery 2002) I question whether these partnerships do represent a new and distinctive form of welfare governance. A change for third sector organisation relations - a new paradigm? The notion of ‘partnership’ is used with increased frequency by both the Commonwealth and State Governments to describe their desired relationship with the third sector. This extends from our previous discussions in which there has been an 7 increased recognition of the third sector’s contribution to society. A partnership style is suggested to be a ‘tool for change’, whereby there is an opportunity for a change in culture, attitudes and perceptions and third sector organisations are involved in decision making processes (Lehane and Lambert 2003). However, the literature suggests that these new opportunities are being met by controversy. What I found in the literature is an on-going debate about whether partnerships between governments and the third sector are rhetoric or reality. Below, I present some of these perspectives. Some third sector organisations and authors argue that ‘partnership’ has become part of rhetoric in the arrangement between governments and third sector organisations and there is little evidence to support, or substance to, these ‘new’ partnership arrangements (ACOSS 1997; Lyons 2002; 2003). Inconsistent applications of partnership principles are seen as a source of tension between governments and third sector organisations, these being perceived as rhetoric rather than describing the reality of the situation (Brown and Ryan 2003). Rowe (2002) agrees and highlights that there is little sign of policy makers understanding the ideals of partnerships, and that without this understanding there will be little change or, even more detrimental, hopes will be lost by those excluded groups who believed their ‘voice’ would be heard. Craig and Taylor (2002: 134) state “partnership continues at present to be developed within existing structures, processes and frameworks of power – new rhetoric poured into old bottles”. Alternatively, Carson (2000) argues that partnerships between the two sectors are not just empty rhetoric because it does correspond to rapid realignment of social policy and funding arrangements for human services. For instance, within South Australia, I found organisations such as the Office of the North and the Social Inclusion Unit that have been specifically designed to broker local level partnerships between levels of government and the third sector. In order to investigate the two opposing arguments, my research examined three case studies, which comprised of emerging employment assistance initiatives being 8 undertaken by third sector organisations and local governments2. The case studies were conducted in South Australia, one in a regional area and one in each of the southern and northern metropolitan areas. Three questions addressed in the research included: how are the case studies defining and implementing partnership arrangements; how are these initiatives different from previous arrangements; and what are the strengths and weaknesses of partnership working? Below, a brief summary of these findings are provided. How are partnerships being defined and implemented? It was hypothesised that in the current environment partnerships are being implemented depending on an organisation’s interpretation and in an ad hoc manner. My research findings supported this and below I present three reasons. These include the difficulty in defining partnerships, competing partnership models and a lack in vertical integration. First, like other research into partnerships, I found the difficulty in investigating partnerships lay in the inconsistent and variable use of the term ‘partnership’ in Australia. Stewart (2000; cited in Sterling 2002: 2) points out that there is “no agreed definition of partnership, nor is there a clear theoretical framework within which to analyse partnerships.” Bennington and Geddes (2001) and Balloch and Taylor (2001) summarised this point well, by suggesting that partnership working can be placed on a broad continuum of theory and practice with a tight contractual relationship at one end and a loose network relationship at the other. Despite the term being used ambiguously by partnership advocates and cynics alike, I argued for the need to clarify the concept and have an analytical framework to assist in understanding partnerships and how they work. Emerging from the literature I constructed a working definition of a partnership which featured five key characteristics. These included: 2 The rationale for undertaking these case studies was based on the following. First, there are few evaluations on the effectiveness of such employment programs, this study sought to address this. Second, there was a need to investigate any linkages between levels of government and third sector organisations. Third, the project questioned if and how these initiatives differed from the Commonwealth’s Job Network system. Fourth, the project needed to examine whether these emerging employment initiatives represented a ‘partnership’ and if so, how effective were they as partnerships. 9 1. Shared aims. At least two organisations are needed with some degree of common interest or interdependence. Within this relationship there needs to exist some degree of trust, equality and reciprocity. 2. Trust. The engagement of organisations/participants trusting each other to deliver jointly held objectives is a distinctive characteristic of a partnership. 3. Reciprocity. Partnerships also entail some kind of reciprocity, and all partners must benefit from the engagement in order to make the process worthwhile. 4. Equity. There must be sufficient equity in the arrangements to ensure that all partners have a ‘voice’ and power is shared. 5. Shared Funding. There should be a commitment to some sharing on issues such as administration costs, workers and resources. The terms of the funding needs to be negotiated in an open and transparent manner. Two of the case studies demonstrated characteristics that fitted within the above working definition. The third, on the other hand, did not, as it was weak on a number of dimensions including shared aims and trust. However, it was discovered that clusters or cliques within the employment program did constitute a form of limited partnership. Although I found this framework useful to classify the programs, other commentators, program stakeholders and the State Government already endorsed and labelled these programs as partnerships. My concern therefore was not a theoretical understanding of the term but rather to investigate the language and use of partnerships in Australia. For example, in each case study, stakeholders described their program as a result of working in cooperative and collaborative efforts - a partnership arrangement. However, I found there was no common understanding of the term and there was disagreement about which stakeholders were deemed ‘partners’ in the partnership. Second, my research supported the literature that there is no ‘one model’ of partnership working. Partnerships are, above all, a means to an end. The earlier work of Mackintosh (1992) refers to three types of partnerships which have distinct rationale. First, the synergy or added value model which aims to increase a value beyond what would have been achieved by individual organisations. Second, the transformation model which emphasises changes in the aims and cultures of partner 10 organisations and the ability of one organisation to convince other partners of their own values and objectives. Third, the budget enlargement model which emphasises the ability to acquire and draw on a large budget that influences policy or solves social problems. Stewart (2002) further refines these by providing a simple typology of another three categories: ‘facilitating’, ‘co-ordinating’ and ‘implementing’ partnerships. The primary role of facilitating partnerships involves the negotiation of contentious or politically sensitive issues among partners with differing perspectives. Co-ordinating partnerships relate to the need to link a wide range of organisations that are committed to making a contribution to an initiative. Activities are usually delegated to partners agreed upon within the agenda of the partnership and issues are less politically controversial and usually local in nature. Finally, implementing partnerships are described as specific in focus and time-limited in nature. A key function of the partnership is to secure resources for the project, manage implementation processes and success is clearly defined and easily measured. These two schemas are not as distinct as is implied by the component’s labels in each set, and can be reconciled, at least in part. The explanatory accounts of the respective authors emphasise parallels between the synergy and the co-ordinating models, where the constituent members have shared commitments and perspectives. The transformation and the facilitating models emphasise situations where the partnership involves negotiation amongst partners with differing perspectives, and resultant changes in the aims and cultures of the constituents. Finally, the budget enlargement and implementing models both emphasise the securing of resources necessary for the partnership and its project to proceed. These models were used to classify the three case studies and it was found that each case study represented a distinct model. What is needed, and would make a beneficial future research endeavor, is a longer term evaluation of the case studies to identify any model changes and developmental phases of a partnership. Although the above schemas proved useful in classifying partnership arrangements, a more appropriate partnership model to assist in understanding partnership working in an Australian context was found in Stoker’s (1998; cited in Powell and Dowling 11 2006) work. He identifies three types of partnerships: principal-agent relations, inter-organisational negotiation and systemic coordination. Principal-agent partnerships involve purchaser-provider relationships, such as contracts associated with competitive tendering and ‘best value’. Inter-organisational negotiation involves bargaining and coordination between parties through the blending of capacities. The third category, systemic coordination, goes further by establishing a level of being embedded and of mutual understanding to the extent that organisations develop a shared vision and degree of joint working that leads to the establishment of self-governing networks. In understanding new network governance, I found there has been a move away from bureaucratic sets of formal administration towards a more collaborative model. These new partnerships do not characterize a realisation of the ideal type of network governance. The case studies did not represent Stoker’s systemic coordination, however, they are moving in this direction. To the extent they are partnerships in practice, they still closely represent Stoker’s principal-agent relations. This is because of two reasons, first, they still have explicit principal-agent contracts at their heart even though they are moving towards a pattern of inter-organisational negotiation. Second, funders continue to have the ability to specify service delivery and outcomes which in turn limits the potential for power sharing arrangements between sectors/organisations. The research case studies highlighted a third reason underpinning why, in the current environment, partnerships are being implemented depending on an organisation’s interpretation and in an ad hoc manner. Some authors argue (for instance, see Brown and Ryan 2003) that inconsistent applications of partnership principles are seen as a source of tension between governments and third sector organisations. My research did not support this. Rather, I found that the issue was not a tension between the two sectors but a lack of integration between levels of government and the third sector. In Australia, governments are endorsing partnerships but there has not been the level of engagement with detail on partnership issues that occurs in the United Kingdom and other countries. Of particular interest is the lack of vertical integration of partnership arrangements in Australia. It seems that in Europe attention is paid to vertical integration through national frameworks agreements (Ireland), negotiated plans (Italy) 12 and territorial pacts (Austria) that promote local level involvement in strategic decisions and priority setting, as well as recognising the importance of sound governance arrangements that underpin horizontal integration at the local level (OECD 2003). Often what is being espoused in Australia at a strategic level is not being operationalised, put into practice. How are these initiatives different from previous arrangements? In comparing the research’s case study initiatives to previous State Government and third sector employment program delivery arrangements, I found that these employment program partnerships were recent phenomena at the local level. For example: funding for these initiatives were being pooled from sources that had not been previously combined; there was a sharing of goals and commitments that had not previously been undertaken such as the involvement of local employers/industries; and the case study partnerships provided a structure to previous loose working arrangements. However, I also discovered that some issues remained similar to previous arrangements. For instance, in one case study, often partnership working relationships lay within the realms of an individual and not their organisation. This had implications for the transferability and sustainability of programs/projects. There was little evidence of broadening relationships to introduce other individuals or groom other stakeholders to continue the links or broaden the informal network cliques. Funding arrangements for a case study also remained similar to previous employment programs. What are the strengths and weaknesses of partnership working? Another way of testing if these partnerships are a ‘new’ phenomenon or whether relationships between the third sector and governments are based in a contractual paradigm was to consider the benefits and weaknesses of partnership working. The theoretical benefits of partnership working are well rehearsed and documented throughout partnership literature and government policies. For instance, partnerships can increase resources and enhance service delivery. However, what was neglected in much of this discourse was what I term the ‘dark side of partnerships’. 13 Working in partnership can encounter many barriers such as time limitation and resource constraints, but, there can also be other factors at play which include power struggles. For example, partnerships can offer the opportunity for sectors (especially between the public and third sector) to shift the onus in a partnership to a powersharing relationship. However, Brown, Glynde, Renwick and Walsh (2003) note that partnerships also have the potential to revert to more adversarial relationships inherent in market-based contractual arrangements. Thus Rummery (2002) and Balloch and Taylor (2001) note, partnerships appear to reinforce and leave existing power relationships intact, allowing those who control resources the ability to dictate to other less powerful members. This arrangement, Rummery (2002) suggests, is therefore partnership in name only. In effect when governments hold the purse strings in the area of social policy implementation and models of service delivery, the notion of ‘equal partner’ is brought into question. Here, I suggest that partnerships are echoing the previous contractual paradigm. Furthermore, in some cases “partnership working appears to be a remarkably effective means of ensuring that the state retains, and in some cases strengthens, its power over some sectors (particularly the voluntary and community sectors)” (Rummery 2002: 243). Partnerships may also challenge the power of local actors who have a specific mandate that differs from that of a partnership (Curtain 2002). Additionally, Geddes (2003) argues that a partnership agenda could be used to further cost-shifting between sectors, with the ability to exclude certain sectors or organisations which may be seen as a hindrance to the partnership or an individual partner’s objectives. In the United Kingdom and increasingly in the Australian context, there is a trend towards governments mandating partnerships at the local level. This goes against the very core components of what makes a partnership work. That is, things such as trust and reciprocity amongst members cannot be legislated for, but needs to be developed over time. Consideration of the above three questions (how are partnerships being defined and implemented, how are these initiatives different from previous arrangements, and what are the strengths and weaknesses of partnership working) exemplified that this new arrangement is being met with controversy. Many of the problems encountered by the third sector under competitive tendering practices such as sustainability, access 14 to policy making processes and balancing the needs to maintain independence and autonomy still remain (Craig, Taylor and Parkes 2004; Craig and Taylor 2002; Spall and Zetlin 2004) and have been extended (Sullivan and Skelcher 2002). I therefore cannot support McGregor-Lowndes and Turnour’s (2003) conclusion that the present move to partnerships articulates a major paradigm shift. Rather relationships between the third sector and governments remain within a contractual paradigm. However, I propose that that previous forms of contractualism are evolving and now look different to previous models, although, the funder/purchaser/provider split still remains it is not as clearly structured as it used to be. A new form of contractualism seems to be emerging suggesting a move towards a pattern of Stoker’s (1998; cited in Powell and Dowling 2006) inter-organisational negotiation. For example, in one case study a contract existed between two organisations but renegotiation of this contract was undertaken on a regular informal basis without the rewriting of the formal contract. More generally it involves government representatives on partnership boards and often direct involvement in projects/programs, recognition of the importance and value of networking amongst sectors and organisations, and the emergence of new government groups specifically designed to link people and streamline human service delivery. However, to an extent there has been a shift in partnership types, this still most closely reflects Stoker’s (1998; cited in Powell and Dowling 2006) principal-agent relations, since the case study partnerships were underpinned by contractual arrangements. Conclusion In recent years, the notion of ‘partnership’ is being used by both the Commonwealth and State Governments to describe a preferred relationship with the third sector. A number of reasons presented for this desired change include: it extends from an increased recognition of the third sector’s contribution to society; governments have accepted that they are failing to keep pace with growing social problems and a new direction is needed which is based on a more integrated and planned approach (Yencken and Porter 2001); partnership styles are seen as a ‘tool for change’ (Lehane and Lambert 2003); and a range of scholarly and policy research to date argues that a 15 market model in the delivery of human services has had the effect of fragmenting services to such an extent that it has led to reduced accountability, lack of coordination and limited effectiveness and efficiency. Although there is an increase in the use of partnerships in Australia, there has not been the level of analysis and discussion at a strategic or operational level that is occurring in other OECD countries such as the United Kingdom. It has been purported that partnerships offer a change in the relationship between the third sector and the state, perhaps adding a fifth model to Lyon’s (1997) typology. However, I do not support these arguments. Rather, I suggest that these partnership arrangements are not a new paradigm as relationships still lie within a contractual paradigm. Thus, third sector organisations are not navigating new waters, but continue to tread water, as issues encountered by third sector organisations under the contractual paradigm still remain and in some cases have been extended. However, I concur with Carson (2000) that changes in the relationship between governments and third sector organisations are more than just rhetoric. They do correspond to a rapid realignment of human service provision and suggest to me a new form of contractualism. At present in Australia this model is argued to be closely aligned to Stoker’s (1998; cited in Powell and Dowling 2006) principal-agent partnership model. The variable way partnerships are being defined and implemented suggests the need to develop a conceptual framework for effective partnership working in Australia. My project found that certain requirements are needed for a partnership to exist and these are also required to address issues for sustainability and transferability. A conceptual framework for effective partnership working would assist partnership members in the forming and functioning of collaborative relationships and hence assist in the identification of common principles which would structure the terms of the partnership and the rights, roles and responsibilities of the partners. 16 References ACOSS [Australian Council of Social Service] (1997) Keeping sight of the goal: the limits of contracts and competition in community services, ACOSS Paper 92. ACOSS (2000) Is the Job Network working? ACOSS analysis of the first stage of the official evaluation, ACOSS Paper 108, August. 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