Accessible Brighton & Hove:
General information.
 Visitor Information Centre
The Visitor Information Centre in Brighton provides as much assistance as possible for visitors
with disabilities. The centre is fully accessible to the disabled. For those with hearing
difficulties, communication via Mincom is possible on 01273 292595. (Please note you will
not get through to this number with a normal phone). The Visitor Information Centre also has
a wide range of information sheets, which can be made available in large type, Braille or on
audio tape/CD. Please contact us should you need any information in an alternative format.
If you are looking for somewhere to stay, and you have internet access, our website
www.visitbrighton.com is very comprehensive and easy to use, and does have some very
useful tips. To find accommodation or attractions with accessibility do go to our Accessibility
pages where you can reach the various individual information sheets we do. Alternatively, you
will find that there is a guided search facility which will enable you to choose the relevant
facility. You will notice that each accommodation record also provides details of its individual
'accessibility information', which will give you information on all other help the establishment
can give. It is advisable to contact the provider for specific information before visiting the city.
The Visitor Information Centre is at: Royal Pavilion Shop, Pavilion Buildings, Brighton.
BN1 1EE. Tel 0300 300 00 88 or via Mincom on 01273 292595, by fax on 01273 292594, or via
email: visitor.info@visitbrighton.com . We are open daily from 10am-5pm with extended
hours in the summer months.
 Environment & Geography
For people who have not visited Brighton before, it may be helpful to know that Brighton is
situated on a hill that runs from north to south and from west to east across the city centre.
This means that some of the routes within the centre are quite steep, with gradients of up to
1:6 (including Trafalgar Street which runs east to west from the train station).
Wheelchair users arriving by train are therefore advised to use Queens Road as the main road
to the city centre, and then either Western Road to the main shops, West Street to the sea, or
North Street to the shopping areas of the North Laine and the Lanes, and the Royal Pavilion.
Some of the streets in the historic parts of the city can be rather narrow, which means that
they can become quite congested. Please contact the Visitor Information Centre staff for
information on forthcoming major events, which might help you to plan your trip.

Getting around

Car
There are parking bays for Blue Badge holders in most areas in the city centre.
Blue Badge holders can park for free in Pay & Display Bays, and Dual
Resident/Pay & Display bays in Brighton & Hove however not ‘resident only’ bays
and city centre Car Parks. Although parking on double yellow lines should normally be
avoided, Blue Badge holders with a clock are allowed to park on single or double
yellow lines for up to 3 hours, provided they are not causing any obstruction (this
excludes the Kings Road area where no parking is allowed). The blue badge must be
displayed with the expiry date and serial number visible and a time clock showing the
time of arrival.

Parking for disabled visitors/ blue badge holders
There are parking bays specifically for blue badge holders in most areas in the city
centre and these will be marked. Otherwise, parking for blue badge holders is allowed
in any pay & display bay, free of charge for an unlimited period. However, please
note that parking is not permitted in resident permit bays without a resident
permit. Blue badges should always be clearly displayed.
Although parking on double yellow lines should normally be avoided (please check
street signs for guidance), parking on these and single yellow lines is allowed for up to
3 hours with the clock clearly displayed as long as they are not causing an obstruction
or there are no loading restrictions.
Please note that parking on double yellow lines on Kings Road is not permitted.
For more information please contact the parking information centre at Hove Town
Hall, Church Road, Hove BN3 4AH. Tel: (01273) 296622.

Disabled Parking Bays
The closest ones to the Royal Pavilion, Visitor Information Centre and main Theatres
should you require them are as follows:
5 bays are located on New Road outside Pinnochio’s restaurant and some are also
located near the entrance to the Pavilion theatre. 4 bays are located on Church Street
by the North Gate entrance to the Royal Pavilion gardens.

Bus - Brighton & Hove Buses,
Many buses that operate in Brighton & Hove have space for 1 passenger in a
wheelchair and easy access for boarding. Tel: (01273) 886200, Fax: (01273) 822073.
Email: info@buses.co.uk
Real-time information is available on www.buses.co.uk Talking bus stops have also
been introduced to the city whereby people using the scheme have a battery operated
key fob which alerts them when they are near one of the talking bus stops. For more
information on this scheme and where existing units are located please visit
www.journeyon.co.uk or please contact the Access Point team on Tel: 01273 295555
Please note: that only wheelchairs and any vehicle with a parking brake on it can travel
on the buses, scooters are not permitted.

Easylink - Tel: (01273) 677559. Fully accessible door-to-door service that takes
passengers to the city centre or to a local superstore. £3.50 return and £2.50 for
essential companions. Also organise day trips to other local destinations.

Train - Southern Railway's new trains have ramps for wheelchair access, designated
accessible spaces in some cars, and an accessible WC, as well as colour schemes and
visual & audible announcements that are helpful to people with a sensory disability.
Southern Railway also offers advice on the accessibility of stations and help on and off
trains - people who require assistance need to book this at least 24 hours in advance.
They can also arrange for accessible taxis to be made available at no cost on Southern
routes to take passengers with disabilities from and to stations, which are not
accessible to, and from stations that are. Call 08451 272920 or text phone 08451
272940.

Taxis - Please note to book your taxi in advance. Taxi companies with wheelchair
accessible vehicles include:
City Cabs, Tel: (01273) 205205. 24hrs notice needed, subject to availability
Brighton & Hove Streamline Taxis, Tel: (01273) 747474. Subject to availability
Hove Streamline, Tel: (01273) 202020. Subject to availability
Brighton & Hove Radio Cabs, Tel: (01273) 204060. 20min needed, subject to
availability.
For fare information see www.brighton-hove.gov.uk
 Scooter & Wheelchair Hire
Please note: it can be difficult to hire a wheelchair on the weekends, so please reserve
as soon as possible.
Brighton & Hove Shopmobility, Churchill I Car Park, Level P3, Grenville Street,
Brighton BN1 2RF. Tel 01273 323239, www.bhfederation.co.uk
Open: Mon - Fri 10am-5pm. Manual and powered wheelchairs and scooters. Annual
membership £20, then Free day hires or £5 per day long term hires.
Non Members: Donation fee from £5 for day hire, no deposit. £10 per day on long
term hires. £5 for all customers who wish to have their scooter delivered/collected
outside Churchill Square.
Clearwell Mobility Ltd. 61 Boundary Road, Hove. Tel: (01273) 424224. Open Mon-Sat
9am-5pm. Manual wheelchairs for hire £5 per day, £20 per week, £100 deposit.
Web:www.clearwellmobility.co.uk Delivery available with charge and prior booking.
Clearwell Mobility Ltd, 110 Warren Road, Brighton. Tel: (01273) 692244. Manual
wheelchairs £100 deposit, £5 per day, £20 per week. Open: Mon-Sat 9am-5pm.
Web:www.clearwellmobility.co.uk Delivery available with charge and prior booking.
Hearing & Mobility Centre, 187 Church Road, Hove. Tel: (01273) 775123. Manual
wheelchairs and scooters for hire. Free demonstration and delivery. Wheelchairs: £30
per daily/weekly hire. Scooters: £40 weekly/daily hire. Open: Mon-Fri 9am-5pm, Sat
9am-1pm.
Red Cross Equipment Loan, for adults and children. Unit 7, St Joseph’s Business Park,
St Joseph’s Close, Hove, BN3 7HG. Tel: (01273) 227814. Manual wheelchairs, selfpropelled wheelchairs, attendant push wheelchairs and commodes. Also hire out
crutches and walking sticks amongst other available equipment. Open 11am-3pm
Mon-Fri, no lunchtime closure – subject to volunteer being available. Suggested
donations depending on type of equipment and length of loan. Please phone to
check availability. Delivery available if transport provided.

Useful Organisations:
Please note that available volunteers run most of these organisations, therefore you may
need to leave a message for them to get back to you when they can.
Disability Advice Centre,
6 Hove Manor, Hove Street, Hove BN3 2DF. Tel/Text phone: 01273 203016
www.bhfederation.org.uk
Information and advice on a range of issues, including aids and equipment, access, health,
discrimination, employment, leisure, mobility, and transport. We also specialise in benefits
advice and can help with filling in forms (limited service).
Open: Mon-Thurs 10am-1pm (drop-in).
Adult Social Care Access Point,
Bartholomew House, Bartholomew Square, Brighton BN1 1JE. Tel: (01273) 295555, Fax:
(01273) 296372. Email: accesspoint@brighton-hove.gov.uk Mincom: (01273) 296388. Web:
www.brighton-hove.gov.uk/access. Service providing access for social care services for
adults. Open: Mon-Fri 8.30am-5pm. For more information visit www.brighton-hove.gov.uk
Sussex Deaf Association,
Brighton Deaf Centre, Carlton Hill, Brighton, BN2 0GW. Tel/Text phone: (01273) 671899,
Fax: (01273) 625283. www.sussexdeaf.co.uk
Charitable voluntary organisation providing social and welfare services to deaf, deaf-blind
and hard of hearing people across Sussex.
Open: Mon-Fri: 9.30am–5pm (by appointment only) drop-in Thursdays 10am-4pm
BODS (Brighton's Official Disabled Supporters), has been set up by disabled fans of
the Albion football team, so they can provide match day information and subsidised &
adapted transport for both home and away games. They also organise social events. Tel:
Tina Shlovogt on (01903) 764973 or Norah Fisher on (01903) 233472.
RADAR 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: (020) 7250 3222, Fax: (020)
7250 0212, Text phone: (020) 7250 4119. A National network of disability organisations
and disabled people. For more information please visit www.radar.org.uk
ESDA Coach Service, have a fully accessible coaches available for hire at any time. Two 32
seat coaches and One 24 seat coach. Contact: Veronika Moore, Action in Rural Sussex, 212
High Street, Lewes BN7 2NH Tel: 01273 407327 e-mail:
veronika.moore@ruralsussex.org.uk .This organisation also maintains a directory of
community transport operators.
Riding for the Disabled Association (RDA)
Please contact Sheila Camilleri, East Sussex chairman for RDA for details of groups in your
area.
Tel: 01273 846136 or Email: sheilacamilleri@f2s.com
Livability, 50 Scrutton Street, London EC2A 4XQ
Tel: 020 7452 2000, Fax: 020 7452 2001. www.livability.org.uk
Holidays for disabled people within the UK.

Toilets
City toilets and accessible toilets are marked on our city map which you can obtain from our
Visitor Information Centre.
Most of Brighton & Hove's accessible public toilets can only be opened with a RADAR key.
All of these are now securely locked at night.
The key can be used for any of the accessible public toilets in Brighton, Hove or any other
town, which is in the same scheme.
RADAR keys are available to Brighton & Hove residents who are registered disabled free of
charge on completion of a form (a charge is made for replacement keys).
Visitors to the city can obtain a key for £6 from City Direct, Bartholomew Square, Brighton or
from the Visitor Information Centre, however your registration number, blue badge certificate
or a letter from your GP is essential before we can issue a key.
Larger shops and our shopping centre have accessible toilets: the more central ones are as
follows, please ask at the Visitor Information Centre if you need more details to others:
Brighton: Brighton Museum & Art Gallery; The Lanes; King Place; Churchill Square Shopping
Centre; Brighton Pier – Grand Junction Road; Pool Valley Coach Station, London Road Car
Park (24 hours), Lower prom. East of Brighton Pier; Lower Prom. Opposite West Street; Royal
Pavilion Gardens; Upper Rock Gardens (24 hours).
Hove: All disabled toilets in Hove have 24 hours access. Hove Museum & Art Gallery; Hove
Park; Kings Esplanade at King Alfred Leisure Centre and opp. First Ave; Norton Road; St Ann’s
Well Gardens; Western Esplanade at Lagoon and opposite Sackville Gardens.
Care has been taken to ensure that the information on this list was correct at the time of
going to press. We hope this is of help to you and we look forward to welcoming you to our
wonderful city by the sea!
Please contact us should you need any further information on accessible
accommodation and0 accessible places of interest in the city and if you would like a
copy of this information sheet in larger type, Braille or on Audio tape/CD.
This list is intended as a guide only and does not imply any recommendation. Any further
suggestions will be most welcome. All information is subject to change.
Issued with the compliments of the VisitBrighton, Visitor Information Centre, Royal Pavilion
Shop, 4-5 Pavilion Buildings, Brighton, BN1 1EE, Tel 0300 300 00 88 (All calls made from a
landline will be charged at standard rate. Calls from some mobiles may be higher) Text
phone: (01273) 292595. Opening times: Daily from10-5pm with extended hours in the
summertime. Email: visitor.info@visitbrighton.com Web: www.visitbrighton.com
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