SANTA BARBARA COMMUNITY COLLEGE DISTRICT
CLASS TITLE: DIRECTOR-COMMUNITY TECHNOLOGY CENTERS
BASIC FUNCTION:
Under the direction of the Vice President-Continuing Education, plan, organize, control and direct
the operations and activities of Community Technology Centers (CTC), small business bilingual
seminars and the Citizenship Center to meet the needs of designated students and members of the
community; coordinate and direct communications, information, resources, partnerships and budgets
to meet student and public needs and assure smooth and efficient activities; supervise and evaluate
the performance of assigned personnel.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Plan, organize, control and direct the operations and activities of CTC, small business bilingual
seminars and the Citizenship Center to meet the needs of designated students and members of the
community; establish and maintain related time lines and priorities; assure related activities comply
with established standards, requirements, laws, codes, regulations, policies and procedures
Coordinate and direct communications, information, resources, partnerships and budgets to meet
student and public needs and assure smooth and efficient activities; oversee the development and
implementation of CTC, Citizenship Center and bilingual seminar schedules, services, goals,
objectives, plans, strategies, projects and activities; assure proper and timely resolution of related
issues and conflicts.
Supervise and evaluate the performance of assigned personnel; interview and select employees and
recommend transfers, reassignment, termination and disciplinary actions; coordinate subordinate
work assignments and review work to assure compliance with established standards, requirements
and procedures; assure employee understanding of established standards and procedures.
Coordinate technology laboratories to enhance computer and typing skills of students and members
of the community; direct laboratory and tutoring functions to provide learning opportunities in
computer hardware, software and peripheral operations; reserve facilities; schedule and arrange for
laboratory instructors and workers; assure compliance with established curriculum requirements.
Plan, organize, control and direct the operations and activities of the Citizenship Center to provide
the community with programs, services and technical assistance concerning immigration and
citizenship matters; direct the review, processing and evaluation of applications for Center programs
and services to determine eligibility of students; coordinate related bilingual programs and services.
Direct the development and implementation of bilingual seminars to provide training, technical
information and assistance to students and members of the community concerning the establishment,
development and operation of small businesses; schedule and arrange for speakers and reserve
facilities for seminars.
February 2016
Ewing Consulting Services
Director-Community Technology Centers - Continued
Page 2
Establish and maintain contact with community agencies and resources providing services useful to
immigrants, designated students and identified members of the community; prepare and maintain
Memorandums of Understanding (MOUs) and coordinate services with agencies and resources.
Direct and participate in providing consultation to students and the public concerning CTC,
Citizenship Center and seminar services and activities; respond to inquiries and provide technical
information concerning related schedules, time lines, standards, requirements, processes, laws,
codes, regulations, policies and procedures.
Coordinate communications, information, programs and services between students, administrators,
personnel, governmental agencies, outside organizations, community resources and the public to
assure smooth and efficient activities; coordinate local and State operations and public relations in
support of the Computers In Our Future program.
Develop, implement and coordinate marketing and recruitment activities and strategies to enhance
student and community awareness of and participation in CTC, Citizenship Center and seminar
services; oversee and participate in the preparation and distribution of related marketing and
informational materials.
Develop and prepare CTC, small business seminar and the Citizenship Center budgets; analyze and
review budgetary and financial data; control and authorize expenditures in accordance with
established limitations; obtain and maintain grants and prepare related proposals as directed.
Monitor and evaluate CTC, Citizenship Center and seminar services for financial effectiveness and
operational efficiency; oversee the development and implementation of policies, procedures and
programs to enhance the financial effectiveness and operational efficiency of CTC, Citizenship
Center and seminar services.
Maintain current knowledge of laws, codes, rules, regulations, initiatives and pending legislature
related to immigration, citizenship and CTC and seminar activities; modify programs, functions and
procedures to assure compliance with local, State and federal requirements as necessary.
Oversee and participate in the preparation and maintenance of various records and reports related to
laboratories, students, enrollment, budgets, attendance, grants, programs and assigned activities.
Provide technical information and assistance to the Vice President-Continuing Education regarding
immigration client’s activities, needs and issues; assist in the formulation and development of
policies, procedures and programs.
Operate a variety of office equipment including a computer and assigned software; oversee the
upgrading of technology lab computer hardware and software as directed; drive a vehicle to conduct
work.
Attend, conduct and participate in various meetings, conferences and councils as assigned;
coordinate and conduct staff training sessions.
February 2016
Ewing Consulting Services
Director-Community Technology Centers - Continued
Page 3
OTHER DUTIES:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Planning, organization and direction of the operations and activities of CTC, small business seminars
and the Citizenship Center.
Applicable local, State and federal laws, codes, regulations, policies and procedures.
Educational programs, services, standards, requirements and procedures for immigration clients.
CTC, Citizenship Center and small business seminar organization, operations, policies and
objectives.
College, State and federal standards and requirements governing assigned programs and services.
Immigration and Naturalization Act.
Practices, procedures and techniques involved in the development and implementation of CTC,
Citizenship Center and seminar, services, goals, objectives, plans, strategies, projects and activities.
Principles, methods and procedures of operating computers, software and peripherals.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Principles and practices of administration, supervision and training.
Operation of a computer and assigned software.
Budget preparation and control.
Public relations and marketing techniques.
ABILITY TO:
Plan, organize, control and direct the operations and activities of CTC, small business bilingual
seminars and the Citizenship Center to meet the needs of designated students and members of the
community.
Coordinate and direct communications, information, resources, partnerships and budgets to meet
student and public needs and assure smooth and efficient activities.
Supervise and evaluate the performance of assigned personnel.
Coordinate technology laboratories to enhance computer and typing skills of students and members
of the community.
Direct the operations and activities of the Citizenship Center to provide immigration clients with
programs, services and technical assistance concerning immigration and citizenship matters.
Coordinate seminars to provide training in the establishment and operation of small businesses.
Prepare and maintain MOUs and coordinate services with community agencies and resources.
Develop, implement and coordinate marketing and recruitment activities and strategies.
Communicate effectively both orally and in writing.
Communicate in a designated second language.
Interpret, apply and explain laws, codes, regulations, policies and procedures.
Establish and maintain cooperative and effective working relationships with others.
Operate a computer and assigned office equipment.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and time lines.
February 2016
Ewing Consulting Services
Director-Community Technology Centers - Continued
Page 4
Work independently with little direction.
Plan and organize work.
Prepare comprehensive narrative and statistical reports.
Direct the maintenance of a variety of reports, records and files related to assigned activities.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: bachelor’s degree in psychology, sociology, business administration
or related field and five years increasingly responsible experience providing educational or social
services including work with community training or similar programs and two years in a supervisory
capacity.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver’s license.
WORKING CONDITIONS:
ENVIRONMENT:
Indoor work environment.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Sitting or standing for extended periods of time.
Hearing and speaking to exchange information.
February 2016
Ewing Consulting Services