Millennial Generation Workshop – All College Groups
Scenario 1.
Critical Thinking/Analytical Reasoning Skills (faculty)
This group of students has had one consistent teacher – a computer. They appear to
process information rapidly and jump quickly to incorrect conclusions. Many feel their
processing style represents “chronic persistent trial and error.” These students like to
understand how their work fits into the big picture and applies to the real world. They are
smart, tech savvy and can do most things quicker than older generations. But how do we
get them to slow down, reflect, think critically and spend time in “deep thinking.”
Question: What can be done in class to improve critical thinking skills?
What activities could be used to help students process through “good decision
making?”
What activities have you developed to teach links to academia and real world?
Internet IQ
http://www.msnbc.msn.com
Rethinking Thinking http://www.csmonitor.com/2003/1014/pl18s01-lehl.htm
Scenario 2.
Cheating, Plagiarism and Ethics (faculty)
The academic world is a blurry place for many of today’s millennial students. They have
spent hours on the internet, surfing, communicating with friends, playing games and
consider the internet a necessity to life. Cutting and pasting what is in the public domain
may not be considered plagiarism. Students are creative with electronics to assist in
pushing their limits (paper mills, using text messaging during tests, etc.)
Question: What needs to be covered in class orally and in writing in regard to
cheating and plagarism? How can examples be used to emphasize this point?
Students Called on SMS Cheating (from CBS News, Jan 16, 2004)
Student Wins Fight Over Anti-cheating Website (from Associated Press)
Scenario 3.
Teaching Millennials (faculty)
Millennial students have come from K-12 systems where faculty are responsible for
engaging them in active learning. They are used to faculty who assist learning not
control learning. They are sometimes too focused on grades and performance rather than
learning. They have worked in groups since they were small and respond well to peer
tutoring, supplemental instruction, learning communities, etc. Higher education is so
different from what they are used to that many are not succeeding.
Question: What kind of assignments and group activities can be done in the
classroom to help students succeed?
How can class time be structured to keep them on task?
How much access should we give them and how much technology is enough?
The Net Generation Goes to College http://chronicle.com
A’s for Everyone http://www.wachingtonpost.com/wpdyn/contet/article/2005/06/02/AR2005060201593_pf
Scenario 4.
Class and Institutional Policies (faculty)
Casual communications have led students to abuse email and instant messaging with their
faculty. Students call their teachers late at night and want to use cell phones in class.
They use electronic “toys” in class and can be very distracting. Faculty are split down the
middle on college policies relating to cell phone usage, PDAs, etc. Parents also want to
know what is going on at the institution (those with children under 25). Some colleges
are creating materials for parents to keep them informed without violating FERPA.
Question:
What items should be included on the syllabus in regard to class
policies about electronics toys, cell phones, etc. for any course? What are the major
issues impacting the classroom when it comes to electronic toys/equipment? Should
your institution have a communication policy and should that be on the syllabus?
What should be your policy in communicating with parents? How can the business
office and student services better communicate with students and their families?
Why It’s All About Me
Hold the Phone
(New York Times, February 21, 2006)
www.electronic-school.com
Scenario 5.
Millennials and the workforce (continuing ed faculty/admin)
This generation doesn’t live in an 8-5 world and is headed for some disappointment in the
workforce. They are not ready for the workforce and the workforce is not ready for them.
Millennial faculty will begin showing up to teach at our institutions in the next few years.
Businesses are beginning to have trouble retaining Gen X and Gen Y employees who
have different expectations.
Question:
What do we need to know and what should we do in our classes to
prepare them for the “world of work?” What realities are they going to face? How
can we prepare the workforce for the entrance of 81 million of this generation?
Should we begin training programs for business/industry to prepare them for
changing values/standards with younger employees.
Managing Millennials
http://www.generationsatwork.com
The Millennial Challenge: Growing a New Generation of Workers
(from Vertitude, Strategic Human Resources)
http://www.vertitude.com/resourcecenter/resourceview.aspx?id=1349
Scenario 6.
Students with special needs (student services)
Student services is dealing with these students in many ways: low performing ones
needing tutoring, low test scores needing remedial, many have various learning
disabilities, many have parents who try to control their children. Many of these student
show up with various types of learning disabilities and have never had to self-advocate to
receive services. Faculty have not necessarily been trained to deal with these students
and their issues
Questions: What training does your student services area need to offer for faculty
to better equip them to teach the diversity of students we have today? What
changes need to be made in student services to better deal with this generation?
How do we effectively deal with the parents of this generation? What do
“gatekeeper” faculty need to know about remediation?
Colleges Ward Off Over-involved Parents
(The Wall street Journal Online)
Tips for Students with Disabilities to Increase College Success
http://www.washington.edu
Scenario 7.
1st Generation - Less Prepared Students (faculty)
Many in this generation come from immigrant families. Many are 1st generation or
generation 1.5. The generation seems to be split by ability level that has been influenced
by technology. Part of the generation does exceptionally well in school and has had
educationally enhancing tools at home. Others have had little in the way of educational
software and enhancing tools. This group may have had little academic success and
many have performed below grade level for years.
Questions: What should the college do to better serve lower performing students?
How can we decrease the achievement gaps between these students and more
traditional students? How do we bring these students up to speed with technology?
Defining the Technology Gap
http://www.benton.org/library/low-income/one.html
Emerging and Persistent Issues for First-year Students
http://www.psu.edu/dus/mentor/041022gs.htm
Scenario 8.
Diversity (faculty)
This is the most racially and ethnically diverse generation in US history. They have been
exposed to different races, religions, sexual orientations, generations, languages, holiday
traditions, etc. from the time they were very small. They get along with all generations
and have open attitudes toward differences in people. Because community college
classrooms have students from 15-90 year of age, older generations may not be as
accepting of their “liberal attitudes” toward diversity.
Questions: How can we help students develop an appreciation for multiple
cultures? How can we communicate the importance of generational differences
in these student’s’ future work places? How can faculty effectively deal with
issues of great diversity in the classroom?
A Multidimensional Approach to Faculty Development: Understanding the TeachingLearning Process
http://www.diversityweb.org/digest/W99/multidimensional.html
Diversity and Complexity in the Classroom
http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/diverse.ht
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Scenario 9.
Millennials as College Employees (HR & administrators)
Millennials are graduating from college in great numbers and showing up at colleges and
universities not as students but as employees. While these employees have a lot to offer,
employers are having trouble adapting to their style, expectations and habits. Community
colleges have multiple generations in the faculty/staff ranks and in the classroom.
Questions: How will having millennials as employees in our colleges make us
change the way we treat our own employees? How can we attract millennials to our
colleges as employees? What are the greatest skills millennials will bring to the
workplace? How do we promote the use of multigenerational work teams?
Managing Millennials
http://www.generationsatwork.com/millennials
Diversity & Generations: Multigenerational Work Teams
From: http://www.generationsatwork.com/articles/diversity.htm
Scenario 10: Marketing to Millennials (marketing, public relations, recruiting)
Most colleges rely of their marketing departments to create brochures and publications to
market to potential students. This generation has strange purchasing habits, different
perceptions of brand loyalty and do not participate in traditional means of marketing.
Researchers say that a college’s website needs to be constructed to take the place of a
high school guidance counselor. These students do not ask for help, the surf and locate
information on their own.
Questions: What will your college have to do in the future to market to
millennials? What will be the best way to reach them? How can we develop brand
loyalty in them? What should your website contain and what changes need to be
made to your current site to attract these tech savvy teens?
Generation Y: Today's teens--the biggest bulge since the boomers--may force marketers
to toss their old tricks
http://www.businessweek.com/1999/99_07/b3616001.htm
Ten Tips for Surfing College Websites http://www.collegeboard.com/student/csearch/majors_careers/45103.html
Scenario 11: Campus Planning (library and facilities folks)
The millennial generation has different expectations in regard to space on college
campuses. They like to work in groups, like to interact with technology while working in
groups and want spaces designed for their happiness and satisfaction. The traditional
way college space is designed may not be attractive to millennials.
Questions: What will colleges need to consider when building new spaces on their
campuses? How should space be configured so students learn best? How will our
current use of space be impacted by the millennial generation?
Campus Planners Have a Tech-Savvy Generation's Needs to Consider. From
the Chronicle for Higher Education, Tuesday July 11,
2006http://chronicle.com/temp/email2.php?id=nVZGhbtPxbvdfqtK2zXjxnjwnDSx9
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Digital Native or Digital Immigrant: Exploring Ways to Bridge the Generational Divide
in the Library.
Scenario 12: Saving and Spending Habits (financial services)
The spending and saving habits of generations varies greatly. But one’s credit history is
often seen as a reflection of basic character to potential employers. Younger generations
worry more about money and feel they don’t save enough. Since colleges are somewhat
reliant on donors and parents paying for their children’s education, these habits could hit
us hard.
Questions: What are the major differences in spending and saving habits of the
various generations? What events have impacted those behaviors? How can
businesses encourage employees to save? If savings don’t increase, what might the
future look like in terms of parents paying for college?
Senior Citizens Not Worried about Money as Nation's Savings Drop to New Low
http://www.seniorjournal.com/NEWS/Money/2007/7-01-26SeniorCitizensNotWorried.htm
A tale of two generations: X and Y
http://www.count.com.au/Investor_Education/Count_Report/Report87/generations.htm