Sterling Health Center
CATALOG
And
Pre-enrollment Information for Massage Therapy Level I Program
Approved by the Texas Department of State Health Services
Sterling Health Center is accredited by the Accrediting Commission of
Career Schools and Colleges of Technology (ACCSCT).
Volume No. 19 – Published September 2007
Effective October 2007 to October 2008
15070 Beltwood Parkway
Dallas (in Addison), Texas 75001
(972) 991-9293
www.sterlinghealthcenter.edu
TABLE OF CONTENTS
CATALOG .................................................................................................................................................................. 3
SCHOOL HISTORY/CERTIFICATIONS .................................................................................................................... 3
ACCREDITATION ...................................................................................................................................................... 3
SCHOOL FACILITIES ................................................................................................................................................ 3
LOCATION ................................................................................................................................................................. 4
OWNERSHIP AND DIRECTORS .............................................................................................................................. 4
TUITION AND FEES FOR MASSAGE THERAPY LEVEL I ...................................................................................... 4
TEXT BOOKS AND SUPPLIES FOR MASSAGE THERAPY LEVEL I ..................................................................... 4
PAYMENT PLANS ..................................................................................................................................................... 5
ADMISSION REQUIREMENTS/PROCEDURES FOR MASSAGE THERAPY LEVEL I .......................................... 7
DRESS CODE ........................................................................................................................................................... 7
STUDENT SERVICES ............................................................................................................................................... 7
Student Photo ID Cards ....................................................................................................................................................... 7
Parking.................................................................................................................................................................................... 7
Use of the Kitchen and Break Room .................................................................................................................................. 7
Library ..................................................................................................................................................................................... 7
Suggestions Box: .................................................................................................................................................................. 7
CANCELLATION/TERMINATION & REFUND POLICY FOR MASSAGE THERAPY LEVEL I ................................ 8
MASSAGE THERAPY LEVEL I (BASIC) PROGRAM ............................................................................................... 8
EDUCATION OBJECTIVE AND COURSES ............................................................................................................. 8
COURSE DESCRIPTIONS ........................................................................................................................................ 9
CLASS SCHEDULES .............................................................................................................................................. 10
GRADING AND PROGRESS POLICY .................................................................................................................... 10
GRADUATION REQUIREMENTS ........................................................................................................................... 11
ATTENDANCE POLICY FOR MASSAGE THERAPY LEVEL I............................................................................... 11
TARDINESS ............................................................................................................................................................. 11
MAKE-UP WORK FOR MASSAGE THERAPY LEVEL I ......................................................................................... 11
REPEATING A COURSE......................................................................................................................................... 12
DISMISSAL/SUSPENSION/TERMINATION & STUDENT CONDUCT ................................................................... 12
JOB PLACEMENT ................................................................................................................................................... 13
PREVIOUS EDUCATION AND TRAINING ............................................................................................................. 13
GRIEVANCE PROCEDURE .................................................................................................................................... 13
STATEMENT OF NON-DISCRIMINATION ............................................................................................................. 13
MISSION STATEMENT ........................................................................................................................................... 13
STUDENT RECORDS ............................................................................................................................................. 13
LIABILITY INSURANCE........................................................................................................................................... 13
FACULTY ................................................................................................................................................................. 14
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CATALOG
This catalog contains policy regulations and procedures in existence at the time of the publication of this
document. The School reserves the right to make changes at any time to reflect current school policies,
regulations and procedures and applicable state and federal regulations. This catalog is for information
purposes and does not constitute a contract, express or implied, between any applicant, student or faculty
member and Sterling Health Center (hereunto referred to as “SHC”).
SCHOOL HISTORY/CERTIFICATIONS
SHC was founded and began operation in 1991. Following expansion of its program in 1994, SHC is
approved by several state and federal agencies:
(1) The Texas Department of State Health Services (hereunto referred to as “DSHS”) to offer a
training program in massage therapy; and Licensed by the State of Texas as a massage therapy
school (MS0064) since inception in September 1994.
(2) The Department of Assistive and Rehabilitative Services (DARS formerly TRC) beginning
October 1996.
(3) The Texas Workforce Commission aka TWC (V.A. Education) also beginning in October of 1996.
(4) The United States Department of Justice, Immigration and Naturalization Service (I.N.S.) to issue
Certificates of Eligibility for Non-Immigrant (M-1) Students.
(5) The Independent Third Party Review Panel (ITRP) conducted certification process and granted
approval of SHC in October 1998.
(6) The American Medical Massage Association in August 1999.
(7) Approval for Continuing Education Courses by the National Certification Board for Therapeutic
Massage and Bodywork (NCBTMB).
SHC began to offer its Basic Massage Therapy Level I Program in Spanish in 2005.
ACCREDITATION
Accreditation is a formal status granted to an institution meeting or exceeding stated educational quality
criteria.
SHC is accredited by the Accrediting Commission of Career Schools and Colleges of Technology
(ACCSCT) a nationally recognized accrediting agency of the U.S. Department of Education, since
February 2003. The U.S. secretary of education authorizes certain accrediting agencies to serve as
reliable authorities as to the quality of educational institutions for purposes of determining their eligibility to
participate in federal student aid programs.
SCHOOL FACILITIES
I.
Main Location
The classroom facilities are fully equipped and offer a professional setting for our students. They
include 3 classrooms, 9 private massage therapy rooms with adjustable massage tables,
massage tables for student practice, 5 bathrooms, 2 private showers, kitchen and vending, a
student break room, student library and information center, Hydrotherapy classroom equipment
such as paraffin baths, overhead projection and audio/video equipment. The facility also includes
a large walk-in, fireproof vault for all school and student records, several large storage areas for
maintenance and classroom equipment; and special storage area and lockers for student
belongings.
II.
Satellite Location
The satellite location houses one classroom with a maximum capacity of 50 persons used for the
primary purpose of overflow on an as needed basis from the main location. All necessary
equipment is provided to all students much like it is available at the Main Location, such as
whiteboards, chairs, tables, massage tables, audio/video equipment, and all other learning
sources and physical necessities.
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LOCATION
Since its establishment SHC has been located at 15070 Beltwood Parkway (A few blocks west of the
North Dallas Tollway and in the first block south of Beltline) in the Town of Addison in north Dallas. There
are a large variety of restaurants, hotels and shopping areas in the immediate area. For those students
coming from out of the city to study, there are numerous apartment complexes. For those using public
transportation, the school is located one block from a major bus line.
We also have a satellite location located at 17084 Dallas Parkway (2.4 miles north of Beltline on the north
bound frontage road of the Dallas Tollway). This location is in the central hub of the Dallas area and
close to all needed amenities. This location is in the central hub of the Dallas area and close to all needed
amenities.
OWNERSHIP AND DIRECTORS
The CEO/Director/Owner is Sterling Mansoori; he directs all operations of the school; communicating
guidance to each department, and overseeing its progress. Dr. Mansoori manages the school’s business
and human relations, The Basic Massage Therapy Faculty members, in addition to advertising and sales
for both the school and clinic
The Education Director/Owner is Vahideh Mansoori. She directs the operation of the Education
Department and communicates and partners directly with the CEO/Director. All Basic Massage Therapy
Faculty members report directly to the Education Director in addition to the Director.
TUITION AND FEES FOR MASSAGE THERAPY LEVEL I
The total tuition for the Massage Therapy Level I Basic Program is $4950.00. Tuition is based on $11 per
hour with no charge for internship. Tuition may be paid by cash, check, Money Order, Master Card, Visa,
Discover or American Express.
A $25.00 late fee will be accessed for any monthly installments not received on or before the due date.
An account delinquent after sixty (60) days may result in enrollment termination and will be sent to
collections and a 20% collection charge will be assessed. Listed below are tuition and application fees
and estimated expenses.
Massage Therapy Level I (Basic)
Tuition Level I
Application Fee (non-refundable)
Total
$4950.00
$ 55.00
$5005.00
Students that have paid their application fee, but have not attended to the class will have their application
fee honored for re-admission up to six months from the date of registration. Students are responsible for
purchasing their books, any required supplies, and liability insurance. Books and supplies may be
purchased from the school or from several local stores, new or used, and prices may vary.
TEXT BOOKS AND SUPPLIES FOR MASSAGE THERAPY LEVEL I
Massage Therapy: Principles & Practice (Third Edition), ISBN 1-4160-3652-4
Author: Susan G Salvo; $62 Approx
The Massage Connection: Anatomy & Physiology (Second Edition), ISBN 0-7817-3476-2
Author: Kalyani Premkumar $75 Approx
Kinesiology: The Skeletal System and Muscle Function, ISBN 0-323-04886-2
Author: Joseph E. Muscolino $60 Approx
A Massage Therapist’s Guide to Pathology (Third Edition), ISBN 0-7817-5489-5
Author: Ruth Werner $45 Approx
Myofascial Pain Syndrome Due to Trigger Points
Author: David G Simons, M.D. $5 Approx
Deep Tissue ISBN 1-5564-3650-5
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Author: Art Riggs $30 Approx
Recommended - The Educated Heart, ISBN 0-9674122-0-X
Author: Nina McIntosh $30 Approx
Recommended - Trail Guide to the Body (Second Edition), ISBN 0-958534-1-1
Author: Andrew Biel $50 Approx
Recommended - Cliffs Quick Review – Anatomy and Physiology (ISBN 0-7645-6373-4)
Author: Phillip E. Pack, PhD $10 Approx
Start-up Supplies for Level I
Two sets of twin sheets
Oil/lotion 8oz
1 Holster
1 set of scrubs
Required Books
$35 Approx
$9 Approx
$17 Approx
$25 Approx
$280 Approx
Total Approximate Cost:
$366 Approx
*This is a start-up package. More materials may be needed throughout the course of the Level I program.
Level I Tuition - Basic Package
Application Fee
Tuition – Massage Therapy Level I
(BASIC)
Books, 1 set of scrubs, oil (8oz),
holster, 1 set of sheets.
$55
$4950
Non-refundable
$366
Insurance
Total for Package Tuition
$50
$5421
A $550 deposit plus the cost of
supplies will be due at least 7
days before program start date if
the student has enrolled in the
package tuition.
Approx.
Not Including massage table
PAYMENT PLANS
Tuition may be paid in full, Monthly installments, payments for each individual course, Career Training
Loans from a financial institution, a note from government or private entities acceptable to the school.
NOTE: A Transcript and/or Certificate will not be released to the Texas Department of State
Health Services or the student until all financial obligations to SHC are met by the student. All
personal checks will have a 10 day waiting period to make sure they clear.
Payment in Full
Payment in full can be made in advance by check, cash, Money Order, Debit card or Credit card.
Student Loans
Our students may receive career training student loans through any financial institution of their choosing.
Monthly Payments
Initial deposit of $550.00* is required at least 7 days before program start date. Payments then are
divided by the number of months, not to exceed 12 months, to pay the balance. There will be a $5.00
processing fee for each monthly payment. A $25.00 late fee will be accessed for any monthly
installments not received on or before the due date. An account delinquent after sixty (60) days may
result in enrollment termination and will be sent to collections and a 20% collection charge will be
assessed.
NOTE: Payments missed by students two months consecutively, may be grounds for termination
by the Director.
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*A $550 deposit plus the cost of supplies will be due at least 7 days before program start date if the
student has enrolled in the package tuition.
Payment Amount
Comments
Monthly payments at SHC
$550 deposit
Payment in Full
Example of Monthly Payments
6 Payments of: $739
9 Payments: of $594
12 Payments of $372
$4950 one time payment
Payments are due the 15th of
each month
Payments may extend up to
12 months (transcript will be
held till tuition paid off)
accepted by cash, check,
credit card or money order
Course by Course Payment
Tuition payment may be made for individual course in advance by check, cash, Money Order, Debit card
or Credit card.
Other Possible Fees
Transcript Fee - First copy is Free; Additional Copies: $ 10.00 each.
Make-up Fee - If unable to attend alternate classroom session: $35.00 per hour.
Late Fee - If each monthly installment is not made on or before the scheduled due date:
$25.00.
Tutoring Fee - If the student requires extra help in any course, most instructors are available outside of
class for tutoring for a fee (fees are negotiated between instructors and students).
Student ID Card - $10 and is optional.
TRAINING PROGRAM CALENDAR
School Holidays/Vacations
The school is closed in observance of the following holidays:
New Year’s Day
Thanksgiving Day (and the day before)
Easter Sunday
Christmas Eve
Memorial Day
Christmas Day
Independence Day
New Year’s Eve
Labor Day
Holiday Vacation (from Dec. 22, 2008 – Jan. 2, 2009)
Enrollment Periods
Once a schedule is published enrollment begins immediately up until a maximum of 10% of the
program has been completed, upon which time enrollment should end.
Beginning and Ending Dates
The beginning and ending date is dependant upon each individual program as we have varying
programs that may begin in different times of the year for exact beginning and ending dates of
each program refer to the program schedule that is attached or obtain one in the school office.
Normal Hours of Operation
For the Training Program:
Days Program: Monday – Fridays is 9am to 3pm
Nights Program: Monday – Thursday is 6:15pm to 10:15pm
Weekend Program: Saturdays 10am to 4pm and Sundays 1pm to 7pm
Office Hours:
Monday – Thursday is 9am to 8pm
Friday 10am – 5pm
Saturday 10am – 4pm
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Definitive Class Schedules and Breaks
For the six hour period there are two ten minute breaks and one 40 minute break.
For the four hour period there is one ten minute break and one 30 minute break.
ADMISSION REQUIREMENTS/PROCEDURES FOR MASSAGE THERAPY
LEVEL I
While SHC believes in equal opportunity to all candidates regardless of political affiliation, religious belief,
race, creed, age, gender, color, national origin, sexual preference or disability, it does reserve the right to
deny admission to anyone deemed unfit or inappropriate for the classes, the program or the profession.
To be considered for admission to the school, the following criteria must be met:
1. Applicants should be free of contagious disease. Any question regarding this requirement should
be discussed with the Director at the time the application is made.
2. Applicants must have completed high school or have a GED.
3. Applicants must be free of any criminal convictions (A student may be ineligible for licensure if
he/she has been convicted of, entered a plea of nolo contendere or guilty to, or received deferred
adjudication to crimes or offenses involving prostitution or sexual offenses). Prospective students
may contact our school for more information.
Applicants, who are accepted, must register by using a current catalog, and submitting the following:
1. Completed admission form
2. Photo identification, or copy of current drivers license
3. Proof of high school completion, GED, or transcript from post-secondary school program
4. Application fee of $55.00
DRESS CODE
In order to instill a sense of professionalism, students will be required to dress in scrubs or a “SHC” shirt.
STUDENT SERVICES
Student Photo ID Cards:
For any student who is interested, SHC will issue a Student Photo ID Card.
Parking:
Student parking has been designated along the east wall of the building at the main location.
The satellite location has marked parking along the south side of the building.
Use of the Kitchen and Break Room:
Students may use the kitchen area and bring food from home; and are responsible for picking up and
cleaning after themselves. The school cleans out the refrigerator on a weekly basis. Also, vending is
available in the kitchen area. Lockers and storage for large items are also available.
Library:
The library is located in the main location and is open daily, and has books on many subjects within
the Massage Therapy realm, as well as subjects taught in the school programs. In addition to the
library, an information center is filled with catalogs, magazines, and news of the massage therapy
world.
Suggestions Box:
The school has provided a suggestion box in the kitchen. Students may receive rewards or recognition
for giving good ideas in the suggestion box. Our bulletin board is filled with employment information, and
equipment sales information
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CANCELLATION/TERMINATION & REFUND POLICY FOR MASSAGE
THERAPY LEVEL I
After students have submitted a signed enrollment/payment agreement form and paid their fees, they will
receive a full refund if enrollment is canceled within 72 hours of the registration date and if students have
not entered the program. Should an applicant not be accepted for enrollment he/she will be entitled to a
full refund of all monies paid to the school.
If the tuition is paid before the first day of class and the student withdraws, requests termination, or is
terminated by SHC (see DISMISSAL/SUSPENSION/TERMINATION and STUDENT CONDUCT of the
catalog) the minimum refund will be:
A) during the first week or one-tenth of the program, whichever is less, 90% of the remaining tuition;
B) after the first week or one-tenth of the program whichever is less, but within the first three weeks of the
program, 80% of the remaining tuition;
C) after the first three weeks of the program, but within the first quarter of the program, 75% of the
remaining tuition;
D) during the second quarter of the program, 50% of the remaining tuition;
E) during the third quarter of the program, 10% of the remaining tuition.
NOTE: The student may be considered obligated for full tuition if he/she has completed at least 75% of
the program hours.
The school reserves the right to cancel a class/program due to insufficient enrollment. If this occurs, the
student may request a full refund of all monies paid for the canceled class/program or apply all monies
paid to the next scheduled class and/or tuition balance. Refunds will be made within thirty (30) days.
MASSAGE THERAPY LEVEL I (BASIC) PROGRAM
EDUCATION OBJECTIVE AND COURSES
Successful completion of the minimum 500 clock hour (A classroom clock hour shall constitute 50
minutes) Massage Therapy Level I Program permits the student to perform on an entry level and qualifies
him/her to take the State Board Examination. Upon passing the State Board examination the student
becomes a Licensed Massage Therapist. The program takes approximately 7 to 18 months to complete
based on full-time or part-time student attendance. The maximum allowed time to complete the program
is one and a half times the selected program length.
Program requirements are:
Part I
Swedish Massage
Anatomy
Physiology
Health & Hygiene I
Hydrotherapy I
Business I
COURSE #
MSSG
1011
1001
1003
1009
1004
1007
Hours
125
50
25
14
14
39
Part II
Health & Hygiene II/CPR-First Aid
Hydrotherapy II / Spa
Business II
Pathology
Kinesiology
Massage Techniques
Internship
TOTAL
2009
2004
2007
1239
1331
2030
2086
8
6
6
6
40
50
75
50
500
COURSE DESCRIPTIONS
Anatomy 1001 & Physiology 1003
Anatomy is the study of the structures of the body such as bones, muscles, nerves, etc. Emphasis is on
the musculoskeletal system. Physiology is the study of the function of the various body systems with
emphasis on the relationship between the science of the body systems and the healing art of massage.
Kinesiology 1331
Kinesiology is the branch of physiology that studies the mechanics and anatomy in relation to human
movement.
Pathology 1239
Pathology is the branch of medical science that studies the causes, nature and effects of diseases or any
deviation from a healthy or normal condition.
Hydrotherapy 1004 & 2004
This is the study of the therapeutic use of water in various forms (liquid, solid or steam) including various
baths, dry brushing, and salt glows as a healing technique.
Swedish Massage 1011
Students learn to give a full body Swedish massage. This is the basic form of massage developed by
Pehr Henrik Ling. History, theory, and techniques are taught including demonstration of techniques and
supervised practice. The emphasis is on becoming proficient with therapeutic touch. Students are also
taught correct procedures to ensure the safety and comfort of their clients.
Massage Techniques 2030
The study of massage therapy techniques, theory, and practice as well as the manipulation of soft tissue,
which include but are not limited to:
 Deep Tissue
 Lymphatic Drainage
 Postural Assessment
 Chair Massage
 Myofascial Release
 Trigger Point
 Eastern Modalities
 Medical Massage Techniques
 Sports Massage Techniques
 Neuromuscular Therapy Techniques
Human Health and Hygiene 1009 & 2009
The student learns proven methods of disease prevention including sterilization and sanitation as applied
to massage therapy. A personal prevention burn-out plan is created to assist students in maintaining
optimal wellness for both themselves and their clients.
Business Practices and Professional Ethics 1007 & 2007
The students learn time management, marketing, bookkeeping, office design and business planning.
State law and ethical standards for the massage industry are also taught.
Internship 2086
Students may begin the internship after completion of 250 academic hours including 125 hour Swedish
Massage otherwise Internship must begin after completing the 450 hour course work. During the
internship, a student functions in the role of massage therapist in the facility under the supervision and
direction of a Licensed Massage Therapy Instructor (LMTI), thus giving him/her the opportunity to gain
‘hands-on’ experience. The student will schedule appointments, interview clients, perform massage
therapy, review the client evaluation with the course instructor and perform other tasks necessary for the
successful operation of a massage therapy business. The 50 hour internship program must be hands-on
9
massage. During internship, students are required to wear scrubs or ‘SHC’ shirts. Interns must supply all
needed supplies (sheets, lotion, etc.).
CLASS SCHEDULES
To meet the needs of prospective students, the school offers classes that start at various times
throughout the year. The maximum number of students in each classroom is 21. The student/teacher
ratio is approximately 20 to 1 for each class. Students are given a ten (10) minute break approximately
every hour. Please ask the office for a class schedule.
The class days are Monday through Thursday 9 am to 3pm (day time classes) and 6:15pm to 10:15pm
(evening classes) and Saturday through Sunday 10 am to 4pm or 1 pm to 7 pm. The school will be open
selected Fridays and Sundays according to the workshop/seminars.
GRADING AND PROGRESS POLICY
A student is graded on both written and practical examinations. To successfully complete each course, a
student must achieve a satisfactory grade of 70% or higher.
The grading scale is as follows:
90% - 100%
80% - 89%
70% - 79%
Incomplete
Below 70%
Withdraw
A
B
C
I
F (No Pass)
W
Students will be evaluated, for their academic performance, each quarter (approximately the end of each
75 hour period) on both lectures and practical lessons of their Massage Therapy Level I Program. These
evaluations will be reviewed with the student by the Director of Education. The progress evaluation
records will reflect the
student's progress and are based on completion within the allotted time of the designated program term.
A student that fails any test must take a make-up exam to replace the grade with a passing one. It is the
responsibility of the student to meet with the instructor for make-up hours and make-up grades. A student
who is making unsatisfactory progress in a class shall be placed on probation, and counseled by the
instructor. A student who is making unsatisfactory progress (‘F’/No Pass) at the end of a grading period
shall be placed on probation for the next grading period. If the student on probation achieves satisfactory
progress for the subsequent grading period but has not achieved the required grades for overall
satisfactory progress, the student may be continued on probation for one more grading period. The date
and the action taken, and terms of the probationary period shall be recorded in the student's permanent
record. If the student on probation achieves satisfactory progress in that class for the subsequent period,
without achieving the required grades for overall satisfactory progress, they may continue on probation for
one additional grading period. However, if the student fails to achieve satisfactory progress for the
program at the end of two consecutive probationary grading periods, that student shall be terminated.
A student who has maintained satisfactory progress and grades throughout the grading period, but who
happens to fail the final exam, may be allowed to take a second final exam. If the student passes the
second test, an average of the two final grades will be recorded and a class/course completion grade will
be posted in the students’ permanent file. However, if a student fails the final exam twice then the student
must repeat the course.
A student whose enrollment was terminated for unsatisfactory progress may re-enter only at the start of
the course when approved by the school Director. The CANCELLATION/TERMINATION and REFUND
POLICY for Massage Therapy Level I Program shall apply to a student terminated under this section.
Refunds shall be effective on the last day of the last probationary grading period or date of termination.
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GRADUATION REQUIREMENTS
To graduate, a student must have met the following requirements:
A.
Completed all assignments and/or paperwork needed to replace incomplete grades
and/or make-up work;
B.
Completed the minimum 500 hours of training required by the State of Texas with a
satisfactory grade of 70% (‘C’) or better; and
C.
Met all financial obligations to SHC.
Upon successful completion and full payment of all tuition dues, a Certificate of Achievement and official
Transcript are issued.
ATTENDANCE POLICY FOR MASSAGE THERAPY LEVEL I
The State of Texas requires completion of minimum 500 hours to be eligible for the State Board
examination. Each student is required to attend all classes as scheduled. A master record of attendance,
indicating the number of scheduled hours for each class session, the hours present, and the hours
absent, is maintained by the faculty for each student. An absence shall be charged for a full day when
the student attends none of the scheduled classes on that day. A partial day of absence shall be charged
for any period of absence during the day.
A student will be terminated from the Massage Therapy Level l program if the student accumulates
absences greater than ten (10) consecutive program days or more than 75 (fifteen percent (15%) of the
total clock hours or fifteen percent (15%) of the program is enrolled in. The termination date will be the
last date of absence as stated above. A student whose enrollment is terminated for violation of the
attendance policy may not re-enter the Massage Therapy Level 1 Program before the start of the next
program.
A student may not start a program after ten percent (10%) of the program has been taught except in
those cases where appropriate credit for previous education has been given as outlined under
PREVIOUS EDUCATION and TRAINING.
TARDINESS
Tardiness will not be tolerated in our school and shows a lack of discipline. An absence is one (1) hour.
Three tardy periods (up to 20 minutes late arrival) in each scheduled course is considered an absence.
Tardiness of 20 minutes or more is considered an absence. All absences are subject to the make-up
rules.
LEAVE OF ABSENCE
A leave of absence, for reasonable purposes as determined by the Director of the School, shall not
exceed the lesser of, thirty (30) massage therapy program days or sixty (60) calendar days. A student
shall be granted only one (1) leave of absence for a twelve (12) month period.
Attendance records will clearly show the dates for which the leave of absence was granted. A written
request from the student for the leave of absence must reflect approval by the Director of the School, and
must be signed by both the student and the Director. The request shall then be placed in the student's
permanent record. If the student fails to return from leave, the student will automatically be terminated
from the program and a refund made under the CANCELLATION and REFUND POLICY for Massage
Therapy Level I Program. The effective date of termination shall be the last date of the leave of
absence. If a leave of absence exceeds 15% of total course hours, the course must be repeated. Leave
of absences less than 15% of the total course hours may be made up.
MAKE-UP WORK FOR MASSAGE THERAPY LEVEL I
All absences must be made up to achieve the required hours, but will not be authorized for removing an
absence from the record. Students may make up hours by attending an established class and reporting
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to the instructor. If a student is not able to attend an existing class, a tutorial rate of $35.00 per hour will
be charged for make-up work. No final tests or grades will be given until all make-up hours and
assignments for that class are complete. Students’ who miss scheduled final exam because of an
excused absence, must make it up within ten (10) class days or an ‘F’ (No Pass) grade will be given.
Scheduling make-up work is the responsibility of the student.
TUTORING
Tutoring is available at a rate per hour to be determined by the instructor. Tutoring time is not logged by
the School and scheduling of that time is the responsibility of the student. The time can be scheduled
through the Instructor. If tutoring sessions are to take place on school grounds, then the student and/or
the instructor must consult with the Continuing Education Department to confirm room availability.
REPEATING A COURSE
If a student receives a failure grade, he/she has to retake the course at his/her added expense. A student
may repeat the Massage Therapy Level 1 Program one time only. When a course is repeated, the
student must notify the Registrar to replace the first grade with the second grade.
If a student receives a passing grade and would like to repeat a course in the Massage Therapy Level 1
Program, he/she may be charged $4.00 per classroom hour.
DISMISSAL/SUSPENSION/TERMINATION & STUDENT CONDUCT
SHC Massage School reserves the right to dismiss, suspend, or terminate students prior to graduation as
determined by the Director for the following reasons, which have been thoroughly outlined in this
document:
1. Violation of school policies and rules.
2. Engaging in disruptive behavior or any conduct which might endanger the health or safety of
any other person while on the school's premises.
3. Engaging in Rolfing, spinal adjustments or similar specialized modalities during class or on the
school premises.
4. Failure to meet financial obligations to the school.
5. Poor academic progress.
6. Recurring attendance problems.
7. Attending class under the influence of illegal drugs or alcohol or consuming illegal drugs or
alcohol while on school property.
8. Displaying inappropriate sexual behavior including public indecency.
9. Carrying firearms or other weapons.
10. Working as a massage therapist for hire prior to State License.
11. Soliciting non-school products, workshops or services on campus without the expressed
written approval of the Director.
12. Behaving in a manner that may be harmful to the reputation of the school or the profession.
13. Theft of school property or the property of other students or clients.
14. Tampering with or removing school documents/records.
15. Three occurrences of failing to show up for an appointment during internship.
16. Not completing the massage therapy Level 1 program by the maximum time frame of one and
half times the length of selected program.
Please note that students are prohibited from smoking in the facility.
A student who receives a Notice of Termination will have fifteen (15) days from the date of the Notice to
file a written request for a review of the termination by the Director of the school. A student must show
cause why the termination should not stand and become a part of the student's permanent record. The
decision of the Director of the school is final in all cases following the review.
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JOB PLACEMENT
SHC Massage School makes every effort to advise students who have completed the program, and are
eligible for employment, of any known job openings. Postings are kept on the website and notice boards
in the school. A Book of these listings is made available to the students in the break room. SHC does
not guarantee employment upon completion of the program.
PREVIOUS EDUCATION AND TRAINING
If students of the Massage Therapy Level I Program wish to receive credit for previous training in the post
secondary schools, including colleges/ universities, they must submit an official transcript to the Texas
Department of State Health Services for evaluation. If a student has previous training from an approved
Massage Therapy school from the Texas Department of State Health Services, then it will not be
necessary to have Texas Department of State Health Services evaluate the transcript from the approved
Massage Therapy School. Written confirmation of approval from the Texas Department of State Health
Services will be placed in the student's permanent record. If approval is granted for previous training, the
length of the program may or may not be shortened and the cost reduced accordingly.
GRIEVANCE PROCEDURE
A grievance must be filed in writing with the Director. All grievances shall be taken under immediate
consideration and every effort shall be made to resolve the matter satisfactorily. All discussion regarding
the grievance shall be held in private. Adequate records shall be maintained regarding the grievance and
its resolution. If the matter cannot be solved to the satisfaction of the parties involved, a grievance may
be filed with the Texas Department of State Health Services at 1100 West 49th Street, Austin, Texas
78756, (512) 834-6616. A copy of the Commission’s Complaint Form is available at the school and may
be obtained by contacting Sterling Mansoori, Director.
Schools accredited by the Accrediting Commission of Career Schools and Colleges of Technology must
have a procedure and operational plan for handling student complaints. If a student does not feel that the
school has adequately addressed a complaint or concern, the Student may consider contacting the
Accrediting Commission. All complaints considered by the commission must be in written form, with
permission from the complainant(s) for the Commission to forward a copy to the complaint to the school
for a response. The complainant(s) will be kept informed as to the status of the complaint as well as the
final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career
Schools and Colleges of Technology 2101 Wilson Blvd. Suite 302
Arlington, VA 22201 (703) 247-4212
STATEMENT OF NON-DISCRIMINATION
SHC does not discriminate against anyone regarding political affiliation, sex/gender identity, sexual
preference, religious/spiritual beliefs, age, race, physical handicap, creed and/or national origin.
MISSION STATEMENT
Our mission is to provide excellence in both education and hands on training for our students in the
school clinic; thereby preparing them completely to prosper and enhance their lives and the lives of those
in their communities, through their professional work and service.
STUDENT RECORDS
The school maintains all official student records including academic transcripts and other pertinent
information. Any change of address and/or other relevant information must be submitted in writing to the
Registrar. The school protects the privacy of student records, in accordance with State and National
statutes and regulations, regarding access to and disclosure of student information and records.
LIABILITY INSURANCE
It is mandatory for students to purchase liability insurance prior to attending any hands on classes.
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FACULTY
Sterling Mansoori, Ph.D., PMP, LMTI
Dr. Mansoori is the founder and director of SHC Massage School. A specialist in health care
management with over 20 years experience in Information Systems. He has consulted with a number of
hospital client’s nation-wide to plan, design and implement their Management Information Systems. He
worked as a Quality Assurance Reviewer and Business Manager for an internationally known company
eleven years. He developed and copyrighted the software Patient Tracking System known as PTS and
served as a Data Processing manager for a major hospital in Dallas, Texas. He is an U.S. citizen, and
has lived in Dallas since 1979. He has two children and speaks three languages. He is familiar with a
wide range of cultures, especially European and Middle Eastern cultures; politics, and economics,
through study and extensive travel. He has studied at Southern Methodist University, Oklahoma
University, and Southeastern Oklahoma State University, University of Southern Mississippi and
University of Tehran; and has received his degrees in Mathematics, Computer Science and Operations
Research. He is also a Licensed Massage Therapist and Instructor, and certified as a Project Manager
Professional by the Project Management Institute.
Vahideh Melinda Mansoori, ND, LMT, LMTI, NMT
Dr. Mansoori is a Doctor of Naturopathy, Licensed Massage Therapist and Licensed Massage Therapy
Instructor and serves as Director of Education of SHC. She offers students a wealth of experience in the
field of massage therapy and presents an exceptionally friendly and comfortable teaching presence. As
Director of Education, she is responsible for the overall quality of curriculum and educational program
development. She teaches a variety of massage therapy courses including Anatomy, Physiology,
Hydrotherapy, Health and Hygiene, Business and Ethics and Swedish Massage technique.
Susan Anderson, LMT, LMTI
Ms. Susan Anderson is a graduate of the American Institute of Massage Therapy in Florida and has
taught Massage techniques since 1992. Besides teaching, Susan has over 15 years experience in
various aspects of massage therapy, specializing in the evaluation and restoration of traumatic injuries.
She provided massage therapy in Tulsa Oklahoma from 1994 until 2002 when she relocated to the Dallas
area to be closer to her aging parents. She teaches Health and Hygiene, Hydrotherapy, Business and
Ethics, Swedish Technique as well as numerous advanced courses including Introduction to Trigger
Point, Carpal Tunnel, Headache techniques, and My Favorite Muscles. A published author, Susan was
the first Massage Therapist in the nation to be credentialed in Active Release Techniques (ART).
Laurie Boyd, LMT, LMTI, CEP
Laurie Boyd is a graduate of SHC. She currently is in private practice since 2001 and owns Massage
Essentials. Laurie instructs both basic and advanced classes here at SHC. Laurie specializes in sports,
deep tissue, prenatal and spa therapies
Lainey Grace, RN, LMT, LMTI
Ms. Grace is a Registered nurse massage therapist, having 25 years experience in nursing, in a variety of
clinical settings. Since 1975, she has worked at several hospitals and nursing homes, and has taught
from 1999 to 2001 at the Academy of Somatic Healing Arts in Norcross, Georgia. Ethics, Clinical Decision
Making, and Neuromuscular Therapy are among the courses she has instructed. Ms. Grace is a member
of the American Holistic Nurses Association, the Association of Bodywork and Massage Therapists, and
the National Association of Nurses Massage Therapists.
James J. (Jerome) Kennedy, LMT, LMTI
Jerome Kennedy has been a Licensed Massage Therapist in the state of Texas since 2000. While in the
military service, he studied Filipino kenpo, shoto-kan karate and became a Master in the Korean martial
art of Tang Soo Do, and is a member in good standing of the Universal Tang Soo Do Alliance. When he
received his black belt in 1992, his instructor challenged him to become a healer by simply saying, “J.J.,
anyone can hurt somebody, now it’s time to start fixing people. He utilizes the eastern techniques and
philosophies and melds them with the western modalities. His approach is non-invasive, subtle and at
times, very powerful in nature and has helped with migraine headaches, hiccoughs, backache,
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stomachache, menstrual cramps, torn ligaments and cartilage, and has even helped some to dramatically
curb their smoking appetites. He teaches Basic and Advanced/Continue Education classes at SHC and
is now beginning to work toward national certification.
Stella (Setoudeh) Lowe, LMT, LMTI
Ms. Lowe is a graduate of SHC Massage School and has taught courses in GX99 body treatment
equipment to our employees and clients, for approximately eighteen months. Instruction included full
body exfoliation, relaxation, and lymphatic drainage. She displays a unique ability to teach and counsel
employees and clients. She was loyal and always places the welfare of the company above all else. Her
long hours of work and patience with students make her an ideal instructor.
Ray O’Connor, Ph.D. LMT, LMTI
Ray attended SHC receiving his Massage Therapy License in 2003. Ray currently is in private practice
both as a LMT and as a provider of continuing education massage courses. Over his 45 year career Ray
has directed the design and implementation information systems for companies in the communications,
transportation and energy industries as well as teaching at several colleges and universities. Ray’s
passion is teaching and his Ph.D. specialized in the development and implementation of adult education.
Kenneth (Ken) Piercy, LMTI, CST
Ken Piercy became a massage therapist in 1995. He continued his studies in body work in CranialSacral Therapy, including Advanced CST, Lymphatic Drainage and Visceral Manipulation. He is an
Upledger Institute Certified Cranial-Sacral Therapist, and works with the Institute as a Teaching Assistant
for CST I, CST II and CST for Pediatrics. He worked for three years in a private pediatric clinic before
beginning his own private practice for special needs children.
Mayda N. Serrano
Mayda N. Serrano is an Anatomy and Physiology teacher in the Spanish Basic Massage Therapy
program. She is a graduate of the University of Phoenix Campus with a Masters in Secondary Education.
She is currently in the Doctor of Chiropractic program at Parker College of Chiropractic as well as a
Neurology Diplomat at Carrick Institute of Neurology.
Kristi Sorensen (Reid), LMT, NMT, LMTI
Kristi attended SHC receiving her Massage Therapy License in 2003. After she completed the basic
program she was employed at a Day Spa. She continued her education during that time, to become a
certified Neuromuscular Therapist in November 2003. Soon after receiving her certification, she was
employed in a chiropractic clinic and began blending her training with chiropractic care. During this time
she also had the opportunity to be a Teachers Assistant in the NMT program at SHC. Having enjoyed
being in the classroom, she built on the experience and went on to become a Massage Therapy
Instructor. Kristi is currently teaching Anatomy and Physiology along with a few advanced classes, and
looks forward to advancing her education and growing as an instructor.
Timothy (Tim) St. Onge, DC, LMTI
Tim St. Onge graduated Salutatorian of his Chiropractic class in May 2005. During his Chiropractic
education, he earned numerous awards both academically and in the clinic as well as being named to
Who’s Who in American Universities. In addition to school, Dr. St. Onge has completed an extra study in
the Gonstead method of adjusting and is a certified provider for Active Release Techniques. Prior to
chiropractic school, Dr. St. Onge worked for 7 years as a personal trainer and massage therapist. He
graduated from Texas Tech in 1996 with a degree in exercise science. He teaches Anatomy and
Physiology.
Patricia A. Wood, LMT, LMTI
Patricia Wood is the head of the Spanish Basic Massage Therapy program. She is a graduate of SHC
and a Licensed Esthetician. Her background as a school teacher and the challenges that go along with it,
have helped her make the transition to a Massage Therapy Instructor. She has been able to combine her
love for teaching and her passion for Massage Therapy into a wonderful opportunity to be a Massage
Therapy Instructor in her native Spanish language.
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