“MAXIMIZING THE QUALITY OF LIFE OF AREA RESIDENTS” ______________________________________________________________________________ New Hampshire & Vermont Resource List Abuse Reporting Adults: (VT) 802-871-3317 or 1-800-871-3317 Statewide Hotlines: (800) 228-7395 (For Domestic Violence) (800) 489-7273 (For Sexual Assault) (NH) 603-271-7014 or 1-800-949-0470 Children: (VT) 1-800-649-5285 (NH) (DCYF): 271-6562 or 1-800-894-5533 (fax: 271-6565) NH Response: RESPONSE Hot Line: 1-866-662-4220 Berlin: 603-752-5679 Colebrook: 603-237-8746 Lancaster: 603-788-2562 http://www.coosfamilyhealth.org/response.htm Addiction Resources (also see Substance Abuse/Treatment) Alanon – Alateen (VT) 1-866-972-5266 802-860-8388 (NH) 603-645-9518 Alcoholics Anonymous (VT) Northeast Kingdom Area 70, District III Phone: 802-334-1213 Toll Free: 1-877-334-1213 Website: www.aavt.org Various Meetings are held in Derby, Concord, Craftsbury, Danville, East Burke, East Charleston, Hardwick, Island Pond, St. Johnsbury, Lowell, Lyndonville, Newport, Orleans, Westmore (NH) NH Area Assembly of Alcoholics Anonymous Toll Free: 1-800-593-3330 Website: www.nhaa.net Meetings: Littleton | Littleton Beginners Meeting D (126022) Sunday, 6:15 PM-7:00 PM St Rose Of Lima Church Hall | High St Littleton | Original Sun Night Grp SD (108730) Sunday, 7:30 PM-9:00 PM St Rose Of Lima Church Hall | High St -1- Berlin | Guardian Angel Big Book DB (143538) Sunday, 7:00 PM-8:00 PM Androscoggin Valley Hospital | 58 Page Hill Rd Lancaster | North Country Group DH (159947) Sunday, 9:30 AM-10:30 AM Weeks Memorial Hospital | North Road Littleton | Out To Lunch Bunch X (177113) Monday, 12:00 PM-1:00 PM Congregational Church | Main Street Berlin | Berlin Group S (108699) Monday, 7:00 PM-8:00 PM St Paul Lutheran Church | 389 Norway St Colebrook | Colebrook Monday Step CX (108703) Monday, 8:00 PM-9:00 PM St Brendan’s Church | 28 Pleasant Street Berlin | Derby Discussion D (605978) Tuesday, 7:30 PM-8:30 PM Derby’s Lodge-Step One | Corner of Spring and School St Lancaster | Lancaster Tues Nite Literature (685252) Tuesday, 7:00 PM-8:00 PM St Paul’s Episcopal Church | Brown house rear of church Littleton | Out To Lunch Bunch CD (177113) Tuesday, 12:00 PM-1:00 PM Congregational Church | Main Street Berlin | Derby Discussion (605978) Wednesday, 7:30 PM-8:30 PM Derby’s Lodge – Step One | Spring Street Colebrook | Colebrook (108703) Wednesday, 8:00 PM-9:00 PM St Brendan’s Church | 28 Pleasant Street Littleton | Littleton Wed BB Study Group (688762) Wednesday, 8:00 PM-9:00 PM 1st Congregational Church | 189 Main St Littleton | Out To Lunch Bunch OD (177113) Wednesday, 12:00 PM-1:00 PM Congregational Church | Main Street Next page -2- -Tri-County CAP Step One: Crisis Intervention and Sobriety Maintenance Center Friendship House: Residential Treatment Programs (28-day and longer) IDIP: Impaired Driver Intervention Programs for DWI offenders Outpatient Services: Outpatient Counseling, Employee Assistance Programs For more information or to speak confidentially with staff, call: Berlin: (603) 752-7941 Bethlehem: (603) 869-2210 Woodsville: (603) 747-2535 NH Department of Health and Human Services Bureau of Drug and Alcohol Services 603-271-6110 or 800-804-0909 After hours- State Referral Line #211 http://www.dhhs.nh.gov/dcbcs/bdas/index.htm SAMHSA, Substance Abuse and Mental Health Services Administration Substance Abuse Treatment Facility Locator 1-800-662-HELP (English & Español) 1-800-487-4889 (TTY) http://findtreatment.samhsa.gov/TreatmentLocator/faces/about.jspx -Vermont Alcohol and Drug Information Clearinghousewww.vadic.org (free brochures/educational materials) -NH Alcohol and Drug Information ClearinghousePhone: (800) 804-0909, press 2 or (603) 271-2677 Fax number: (603) 271-6105 www.dhhs.nh.gov/dcbcs/bdas/library.htm (brochures/educational materials) Acquired Immune Deficiency Syndrome (AIDS) (VT) Vermont CARES P.O. Box 5248 1290 Hospital Drive Suite 1 Burlington, VT 05402 St. Johnsbury, VT 05819 1-800-649-2437 802-748-9061 Vermont Department of Health 108 Cherry Street Burlington, VT 05402 Hotline: 802-863-7245 or 1-800-882-AIDS (2437) Answered 8:30 am- 4:30pm weekdays (except holidays) Voice: 802-863-7200 (VDH) Vermont People with AIDS (PWA) P.O. Box 11 Montpelier, VT 05601-0011 Phone: 802-229-5754 or 1-800-698-8792 www.vtpwac.org Next page -3- (NH) DHMC HIV Program Brattleboro The HIV Program collaborates with Vermont Comprehensive Care Clinic to provide HIV care in Brattleboro. Location: Brattleboro Memorial Hospital, 17 Belmont Avenue Phone: (802) 257-8860 Hours: Third Monday of every month 9:00 am to 2:00 pm Keene Location: Cheshire Medical Center, 580 Court Street, Keene Phone: (603) 354-5454 ext. 2185 Hours: Monday through Friday, 9:00 am to 3:00 pm Lebanon Location: One Medical Center Drive, Lebanon Phone: (603) 650-8840 or (603) 650-6060 Hours: Monday through Friday, 8:00 am to 5:00 pm Manchester Location: 100 Hitchcock Way, Manchester Phone: (603) 629-1752 Hours: Monday through Friday, 8:00 am to 5:00 pm Nashua Location: 2300 Southwood Drive, Nashua, NH 03063 Phone: (603) 577-3478 Hours: Monday through Friday, 8:00 am to 5:00 pm Infectious Disease Associates Address: 10 Prospect St., Ste. 201, Nashua, NH 03060 Phone: (603) 595-1305 Fax: (603) 598-4097 AIDS Hotline In New Hampshire: (800) 752-2437 If Calling Out of State: (603) 271-4502 Adult Day Programs (VT) Green Mountain Adult Day Services of Orleans County 148 Prouty Drive Newport, VT 05855 Phone: 802-334-3188 Contact: Program Director The Meeting Place (Adult Day Program) Northeast Kingdom Homecare, Inc. P. O. Box 250 100 Second Street Newport, VT 05855 Phone: 334-7604 Fax: 334-1347 E-mail: nekhc.com Next page -4- Americorps Neighbor to Neighbor Intergenerational Volunteer Programs Contact the Area Agencies on Aging to arrange services. Newport AAA Ph: 334-2190 Adult Education Programs (VT) Northeast Kingdom Learning Services (GED) 1 Main Street, Newport, VT 802-334-2839 (Has Centers in Canaan, Hardwick, Island Pond, St. Johnsbury) http://neklsvt.org/ North Country Career Center (Adult/Vocational Ed) 209 Veterans Ave, Newport, VT 802-334-5469 Adult Education and Literacy 1 Main St Newport, VT (802) 334 – 3030 (NH) Adult Learner Services Coos County 166 Main St Berlin, NH (603) 752 – 1927 Adult Protective Services (VT) For Abuse Reporting: 802-871-3317 or 1-800-871-3317 Fax: 802-871-3318 (NH) Bureau of Elderly & Adult Services (BEAS) 603- 271-7014 Toll Free from within NH at 1-800- 949-0470 NH Response: RESPONSE Hot Line: 1-866-662-4220 Berlin: 603-752-5679 Colebrook: 603-237-8746 Lancaster: 603-788-2562 http://www.coosfamilyhealth.org/response.htm Alzheimers Alzheimer’s Association of VT and NH 300 Cornerstone Drive, Suite 120 Williston, VT 05495 Phone: 802-316-3839 or 1-800-272-3900 (Helpline) www.alz.org/vermont Amlyotropic Lateral Sclerosis ALS Association 27001 Agoura Road, Suite 250 Calabasas Hills, CA 91301 Phone: 818-880-9007 Fax: 818-880-9006 www.alsa.org Next page -5- Compassionate Care ALS P.O. Box 1052 West Falmouth, MA 02574 Phone: 508-563-3677 Contact Person: Ronald Hoffman Direct Line 508-951-4644 Arthritis Arthritis Foundation, Northern and Southern New England Chapter 6 Chenell Drive, Suite 260 Concord, NH 03301 Phone: 1-800-639-2113 (ME, NH, VT only) or 603-224-9322 www.arthritis.org Assistive Technology Toll Free: 1-800-827-2714 Website: www.getATstuff.com Assistive Technology Exchange of New England Get new or used Assistive Technology, Durable Medical Equipment and adaptive vehicles for sale, loan or donation. Automobile Donation (VT) Goodnewsgarage.org (Lutheran Social Services) In Vermont: Must apply through ReachUp Casemanagers (NH) Goodnewsgarage.org (Lutheran Social Services) GNG New Hampshire: 340 Granite Street, 3rd Floor Manchester, NH 03102 BAART (Methadone/Suboxone Clinics) 475 Union Street Newport, VT Phone: 802-334-0110 Fax: 802-334-7280 Opiate Addiction and Treatment Resource: 1-800-755-9603 Bed Bugs NH Public Health Dept: 877-411-1142 Cancer (VT) American Cancer Society Northern New England Region-Williston, VT 55 Day Lane Williston, VT 05495 Phone: 802-872-6300 or 1-800-227-2345 Jennifer Blacklock-www.blacklock@cancer.org www.cancer.org Next page -6- Cancer Patient Support Program P. O. Box 64700 Burlington, VT 05406 111 Colchester Avenue 2nd Level, Vermont Cancer Center Burlington, VT 05401 Phone: 802-847-4848 or 1-800-358-1144 ext. 4848 www.cpspvt.org Ladies First Vermont Department of Health Phone: 1-800-508-2222 TTD: 1-800-319-3141 http://healthvermont.gov/prevent/ladies_first Free Pap tests, Mammograms, Office Visits if eligible Vermont Cancer Center at UVM University of Vermont College of Medicine The Courtyard at Given-4th Floor North 89 Beaumont Avenue Burlington, VT 054-4414 or 1-877-540-HOPE (4673) American Cancer Society Northern New England Region-Williston, VT 55 Day Lane Williston, VT 05495 802-872-6300 or 1-800-227-2345 (NH) New Hampshire 2 Commerce Dr, Bedford, NH 03110 603- 472-8899 or 1-800-640-7101 www.cancer.org Two Rivers Ride for Cancer Inc 53 Spring St. Colebrook, NH 03576 c/o Rosemary Mulliken Let No Woman Be Overlooked Breast and Cervical Cancer Program 800-852-3345, ext. 4931 Colebrook: Indian Stream Community Health Center, Inc. 237-8336 Berlin Coos County Family Health Services - North 752-2900 Groveton Weeks Medical Center 788-2521 Cerebral Palsy United Cerebral Palsy 1825 K Street NW Suite 600 Washington, DC 20006 Phone: 800.872.5827 / 202.776.0406 http://ucp.org/ Next page -7- Association for Cerebral Palsy 73 Main Street, Room 17 Montpelier, VT 05602 Phone: 802-223-5161 Children’s Integrated Services (with NEK Learning Services) 55 Seymour Lane, Suite 27 Phone# 334-5335 Fax# 334-5488 Contact: Dawn Powers Children with Chronic Health Conditions Services (VT) CSHN – Children with Special Health Needs Vermont Department of Health 108 Cherry Street, PO Box 70 Burlington, VT 05402 802-863-7338 or 800-660-4427 Vermont Family Network 600 Blair Park Rd, Ste 240 Williston, VT 05495 1-800-800-4005 (NH) New Hampshire Partners in Health Child and Family services 25 Main St Lancaster, NH 03854 603-788-4172 or 1-800-640-6486 x 4243 Special Needs Support Center (IEP & 504 Assistance) Phone: 603-448-1268 Family-Centered Early Support & Services Northern Human Services (Developmental playgroups) Phone: 603-837-9547 x 1223 Fax: 603-837-9061 Special Medical Services (NH Title V Program for Children with Special Health Care Needs) 129 Pleasant St Concord, NH 03301 Phone: 603-271-4488 toll free: 800-852-3345 x 4488 Choices for Care Contacts (Medicaid Waiver Programs) (Long Term Care) Eligibility is based upon 1)Financial eligibility as determined by Dept of Economic Services and 2) Clinical (medical) as determined by Long Term Care Services. There are three Medicaid Waiver types…1)Home Based Options known as Flexible Choices 2)Enhanced Residential Care Options for Level 111 Assisted Living and 3) Nursing Home Options Next page -8- (VT) Department of Disabilities, Aging and Independent Living Main Office Number 802-871-3069 Medical Waiver Supervisors Sarah Lane RN/Paula Brown RN Additional Contacts: For non-routine LTC Medicaid Issues only ESDO Director Sean Brown 802-769-6456 Deputy Commissioner Richard Giddings 802-769-2113 (NH) New Hampshire Department of Health and Human Services Community Based Care Services, BEAS 129 Pleasant Street Concord, NH 03301 603-271-7014 Adult Protection Inquiries 800-949-0470 Toll Free Adult Protection Inquiries 603-271-4375 Long-Term Care Ombudsman http://www.dhhs.state.nh.us/DHHS/BEAS Chronic Disease Self Management Indian Stream Health Center 141 Corliss Lane Colebrook, NH 03576 Contact: Lisa Maccini 603-237-8336 Churches Area Churches that may be able to provide financial assistance for patients in crisis: N. American Martyrs (Catholic Church), Fr Craig – food pantry there also- one call gets both: 2374342 Community Baptist: Justin Weberg – 237-4050 Monadnock Congregational: Rebekah Larsen – 237-4980/4414 St. Stephen’s Episcopal: Richard Davenport – 331-1676 Faith Chapel Assembly of God: 237-4294 River of Life: 237-4342 Pastor Rick Goss (cell) 348-0451 Kingdom Hall, Jehovah’s Witnesses: 237-8600 Latter Day Saints (only help members of LDS): 237-4586 Ind. Baptist Church: (W. Stewartstown) Matt Coons - 246-8623 Note: Congo, Methodist & St. Stephens are part of the “ministerium” – “same bucket”- that also is the food bank. Call the Catholic church and Linda communicates with the food bank. One stop shopping. Community Care Homes- Vermont Only (Private homes, not necessarily licensed) St. Johnsbury/Lyndonvill area Susie Greaves- 802-626-8266 Strawberry Hill area, up to 3 residents Requires resident to be independent in bathing and restroom People can spend down to Medicaid eligibility Deborah Baldwin-802-748-9411 Near the hospital, 2-3 residents No independence level required Next page -9- Martha Nutter-802-748-3687 Waterbury area Private pay only Joan Lang-802-748-5813 Barnet, VT Alicia Person-802-274-6727 St. Johnsbury 2-3 Residents She has young children, several dogs and cats, family oriented, includes residents in family activities if they want Deaf/Hearing Impaired (VT) Vermont Center for the Deaf and Hard of Hearing 209 Austine Drive Suite 310 Brattleboro, VT 05301-2694 802-258-9500; FAX 802-254-3921 http://www.vcdhh.org (NH) NORTHEAST DEAF AND HARD OF HEARING SERVICES 57 Regional Drive Concord, NH 03301 603-224-0691 TDD 603-224-1850 Service/Intake Email: info@ndhhs.org Dementia Resources Alzheimer’s Association- Support Groups in Vermont 300 Cornerstone Drive, Suite 128 Williston, VT 05495 802-316-3839 1-800-272-3900 24/7 Helpline Alzheimer’s Association- Support Groups in New Hampshire Colebrook 603-752-3010 Patty Stolte pstolte@tccap.org Littleton 603-444-4498 x1502 Shand Wentworth servicelink@myfairpoint.net www.alz.org Dental (VT) Island Pond Dental Associates (Dr. Parenteau) 82 Maple Street Island Pond, VT 05848 Phone 802-723-4300 Fax 802-723-4544 Accepting patients of any age Accept Medicaid/Annual cap for adults w/Medicaid =$493 per year with at least a $3.00 co-pay each visit. May be eligible for sliding scale arrangements after that w/proof of income and # of people in home. Medicare only adults can apply for sliding scale payment arrangements. They can call the clinic to discuss. Next page - 10 - Medicaid Dental Dollars is standard for everyone who has medical benefits through Medicaid. The “dental vouchers” are administered through the Economic Services Division office, and require proof of current income, require a co-pay and are limited to extractions and issues related to pain and swelling. (NH) Indian Stream Health Center Community Oral Health Program 141 Corliss Lane, Colebrook, NH 03576 Contact: Brenda Puglisi: Phone 603-388-2414 Fax 603-388-2441 Molar Express Provides dental care to residents of Coos and Northern Grafton counties. Emphasis on basic restorative and hygiene care for ages 5-18 and some nursing homes. 603-259-3700 Department for Children and Families (VT) 100 Main Streets, Suite 230 Newport, VT Phone: 802-334-6723 (NH) 129 Pleasant Street Concord, NH 03301 Phone: 603-271-4440 Diabetes (VT) American Diabetes Association VT affiliate 1 Kennedy Drive, Suite L8 South Burlington, VT 05403 Phone: 802-654-7716 or 1-888-DIABETS www.diabetes.org Diabetic Supplies-Medicare/Medicaid North Country Hospital Patient Assistance Fund /Case by case Contact: Wendy Franklin Phone: 334-4186 Fax: 334-3510 (NH) Diabetes Self Management Program Upper Connecticut Valley Hospital 181 Corliss Lane Colebrook, NH 03576 Contacts: Carrie Rancourt / Wanita Begin 603-237-4971 American Diabetes Association, New England 10 Speen Street 2nd Floor Framingham, Massachusetts, 01701 Phone: 617-482-4580 Fax: 508-626-4260 www.diabetes.org - 11 - Disabilities (VT) Department of Disabilities, Aging and Independent Living 11 East State St. Montpelier, VT 05602 Phone: 1-800-639-1522 Website: dailvermont.gov (NH) Northern Human Services 87 Washington Street Conway, NH 03818 Telephone: (603) 447-3347 Fax: (603) 447-8893 Durable Medical Equipment (VT) Apria 37 Commerce Avenue South Burlington, VT 05403 Phone: 1-800-341-2659 or 802-865-7801 Assistive Technology Reuse Project Phone: 802-241-2387 Keene Medical Products, Inc Route 5, Derby Time Square Newport, VT 05855 Phone: 334-5160 or 334-5672 Fax: 334-8852 KCI- Wound Vac 7A Williston Park Avenue Williston, VT 05495 Phone: 1-800-275-4524 Fax: 1-888-245-2295 LifePlus 338 Commerce Street Williston, VT 05495 Phone: 802-660-9626 or 1-800-498-9626 Fax: 802-658-3136 Lincare 602 Main Street Lyndonville, VT Phone: 802-626-0321 or 1-800-639-1508 Fax: 802-626-0327 (NH) Kiwanis Club of Colebrook (Has some items to loan) P.O. Box 241, Colebrook, NH 03576 Phone: (802) 962-3368 (Tom Gwinn, Club Secretary) Apria 119 Railroad St Keene, NH 03431-3747 Phone: 603-352-0227 Next page - 12 - Keene Medical Products, Inc 275 Washington St Keene, NH 03431-4366 Phone: 603-357-3222, 800-639-3807 Fax: 603-357-9469 603 Main St Gorham, NH 03581 Phone: 603-752-7694, 800-287-7698 Fax: 603-752-5812 (NH/VT) Assistive Technology Exchange in New England 1-888-827-2714 getATstuff.com Therapy Solutions, LLS Wound Vac 35-B East Main Street Marlton, NJ Phone: 1-800-715-5423 Fax: 1-800-715-5422 Elder Services (VT) Area Agency on Aging for Northeastern Vermont 59 Waterfront Plaza Unit # 14 Newport, VT 05855 Phone: 334-2190 Fax: 334-3389 (NH) Bureau of Elderly and Adult Services ServiceLink Aging and Disability Resource Center 1-866-634-9412 Epilepsy (VT) Epilepsy Foundation of America Epilepsy Association of Vermont P.O. Box 6292 Rutland, VT 0572 Phone: 802-775-1686 or 1-800-565-0972 www.epilpsyvt.org (NH) Epilepsy Foundation of Mass, RI, NH & ME 540 Gallivan Blvd 2nd Floor Boston, MA 02124 617-506-6041 x 102, 888-576-9996 Fax: (617) 506-6047 www.efmarinhme.org Epilepsy Center at DHMC (Level 4 Epilepsy Center) Adult Center Lebanon, NH (DHMC) Manchester, NH Phone: (603) 650-8309 Phone: (603) 695-2940 Pediatric Center Lebanon, NH (DHMC) Phone: (603) 653-9669 - 13 - Financial Assistance (VT) Area Agency on Aging 59 Waterfront Plaza, Unit # 14 Newport, VT 05855 Phone: 334-2190 Fax: 334-3389 Community Adult Resource Team (CART) -Last Resort Grants for Elderly or Disabled Adults -Accessed at Choices for Care meeting -Administered through Area Agency on Aging Department for Children and Families Economic Services Division Medicaid, VHAP, General Assistance Long-Term Care Medicaid-Michael Scherer 334-3927 100 Main Street Newport, VT 05855 Phone: 1-800-479-6151 Newport Office 334-4830 Fax: 334-3386 Northeast Kingdom Community Action 70 Main Street P.O. Box 346 Newport, VT 05855 Phone: 334-7316 or 1-800-639-4065 North Country Hospital Patient Care Initiative Fund Discretionary Funds/Case by Case Basis Send completed request from to Wendy Franklin/office in Human Resource Building Phone: 334-4186 Fax: 334-3510 (NH) *See “Churches”- discretionary funds may be available New Hampshire Department of Health and Human Services Emergency assistance with rent, housing, utilities, and housing costs 603- 271-5142 Tri-County Community Action Program, Inc. 1-888-842-3835 30 Exchange Street Berlin, NH 03570-1911 603-752-7001 3 Parsons Street Colebrook, NH 03576 603-237-8168 Next page - 14 - Bureau of Elderly and Adult Services ServiceLink Resource Center of Coos County 610 Sullivan St. Suite 6, Berlin, NH 03570 866-634-9412 or 603-752-6407 New Hampshire has a law that requires your town to provide you with financial help, if you meet certain conditions, such as a limited income. Senate Bill One (law RSA 165) was effective back in 1986. It requires that every local town in the state of New Hampshire provide financial assistance and cash aid to town residents who are not able to pay basic living expenses or bills. In effect the law requires that each town and city in New Hampshire to have a local welfare program to help people who are poor and in need of assistance with living expenses. *Direct financial assistance is generally available to those that qualify from the Social Security and the Supplemental Security Income disability program. Both of them are paid for and are administered by the federal government and the Social Security Administration. They do have restrictions in place and any aid is only offered to those with a proven disability and that meet certain medical criteria. If you are approved, then a number of benefits may be provided. Phone 1-800-772-1213. Food Shelves (VT) NEKCA-Canaan 253 Gale Street, PO Box 69 Canaan, VT 05903 Phone: 802.266.7134 Fax: 802.266.7269 NEKCA- Newport Main Street, Newport Monday-Friday 8:30am-4:30pm 802-723-7316 NECKA-Island Pond 62 Cross Street Island Pond, VT 05846 802-266-713 United Church of Newport Third Street Monday-Friday 8:30am-1:00pm 802-334-6033 Commodity Supplemental Food Program For People over 60 Pregnant, Post-Partum Women Children aged 0-6 Applications available from Medical Home MSW or CCC (NH) Colebrook Area Food Pantry 55 Pleasant St, Colebrook, NH 03576 603-237-8030 Next page - 15 - Helping Hands North Inc. 96 Main Street, Colebrook, NH 03576 603-237-5891 Head Injury/Traumatic Brain Injury (VT) Brain Injury Association of Vermont 92 South Main Street P. O. Box 482 Waterbury, VT 05676 Phone: 802-244-6850 1-877-856-1772 Fax: 802-244-4005 Division of Disability and Aging Services Traumatic Brain Injury Program Send a Completed application, which is available on the DDAS website to: DDAS/TBI Program Supervisor 103 South Main Street Weeks Building Waterbury, VT 05676 (NH) Brain Injury Association of New Hampshire 109 North State Street, Suite 2, Concord NH 03301 1-800-773-8400 or 1-603-225-8400 http://www.traumaticbraininjury.com/ Next page Disabilities Rights Center PO Box 3660 Concord, NH 03302 603-228-0432 800-834-1721 NH Bureau of Special Medical Services (BSMS) 603-271-4488 800-852-3345 ext. 4488 New Hampshire Department of Health and Human Services Medicaid 129 Pleasant Street Concord, NH 03301 603-271-8166 800-852-3345, ext. 8166 TDD: (800) 735-2964 Division of Adult Learning & Vocational Rehab State Dept of Education 78 Regional Dr, Bldg. 2 Concord, NH 03301 603-271-3471 Contact person: Paul Leather, Director Division of Behavioral Health Dept of Health & Human Services 105 Pleasant St Concord, NH 03301 603-271-5007 www.dhhs.state.nh.us Next page - 16 - The Krempels Center (located on the Community Campus) 100 Campus Drive, Portsmouth, NH 03801 603-570-2026 *Awards, grants average $5,000 per family for families of children or adults with brain trauma, tumor or stroke Hearing Impaired/Deaf Audiology Center at Fanny Allen Health Care Fletcher Allen Health Care 790 College Parkway Colchester, VT 05446 Phone: 802-847-3970 Audiology and Speech and Language Clinic E.M. Luse Center for Communication: Speech, Language and Hearing Pomery Hall 489 Main Street Burlington, VT 05405 Phone: 802-656-3861 www.uvm.edu/cmsi Dartmouth Hitchcock Medical Center Audiology Department 1 Medical Center Drive Lebanon, NH 03756 Phone: Audiology 603-650-8123 Otolaryngology 603-650-8125 www.hitchcock.org Services for the Deaf and Hard of Hearing Department of Disabilities, Aging and Independent Living 103 S. Main Street Waterbury, VT 05671 Phone: 802-241-4532 VT-EDP (VT Telecommunications Equipment Distribution Program) Vermont Center for the Deaf and Hard of Hearing 209 Austine Drive Brattleboro, VT 05301 Phone: 802-258-9500 or 1-888-254-3323 Vermont Interpreter Referral Service 130 Austine Drive, Suite 110 Brattleboro, VT 05301 Phone: 802-254-3920 or 1-800-639-1519 Heart American Heart Association-Vermont Affiliate 434 Hurricane Lane Williston, VT 05495 Phone: 802-878-7700 or 1-800-639-6024 www.americanheart.org - 17 - Home Care (Home Health) Services (VT) Orleans/Essex Visiting Nurse Association (VNA) & Hospice 46 Lakemont Road Vermont, VT 05855 Phone: 802-334-5213 Fax: 802-334-8822 www.orleansessexvna.org (NH) Northwoods Home Health and Hospice 603-237-8235 fax: 603-788-5068 Personal Touch Home Health 157 Main Street, Suite 3 Berlin, NH 03570 603-752-3099 Fax: 603-752-3205 Homeless Shelters (VT) Barre Good Samaritan Haven (802) 479-2294 P.O. Box 1104 Barre, VT 05641 Brattleboro Brattleboro Area Drop In Center (802) 257-5415 Not an overnight center 60 South Main Street Brattleboro, VT 05302 Morningside Shelter (802) 257-0066 Women's Freedom Center (802) 254-6954 Collect calls accepted For women and children Burlington Burlington Emergency Shelter (802) 862-9879 For adult men and women PO Box 1481 Burlington, VT 05402 COTS (802) 864-7402 Firehouse Family Shelter (families) and Waystation (adults: 36 beds) Women Helping Battered Women (802) 658-1996 Battered women's shelter Chelsea Safeline Community Action (802) 685-7900 Next page - 18 - Battered women's shelter PO Box 254 Chelsea, VT 05038 Middlebury John W. Graham Emergency Shelter Day: (802) 877-2521 After hours: (802) 877-2048 Capacity: 17; Families and individuals Morrisville Clarina Howard Nichols Center (802) 888-5256 Battered women's shelter Women & children up to 28 days Rutland Open Door Mission (802) 775-5661 John Cassarino Overnight, 15 beds David Dean Veterans, 18 beds Rutland County Women's Network (802) 775-6788 Battered women's shelter Springfield Springfield Family Center (802) 885-3646 White River Junction Upper Valley Haven (802) 295-6500 Capacity: 8 families (NH) Claremont Southwestern Community Services (603) 542-3160 Homeless shelter Concord Friends Emergency Housing (603) 228-1462 Capacity: 23; One handicap accessible; Will take families Salvation Army (603) 225-5586 Capacity: 24; No children Dover My Friend's Place (603) 749-3017 Capacity: 18 Next page - 19 - Franconia Bancroft House (603) 823-8842 Franklin Franklin Shelter (603) 934-3404 Keene Monadnock Area Shelter (603) 357-1654 Capacity: 7 single males, 3 single females, up to 6 families Laconia Kerry House (603) 528-8086 Lancaster Tyler Blain House (603) 788-2344 Capacity: 8; Families and individuals Lebanon/Upper Valley Tri-County Cap Homeless Programs Cold Weather Program (603) 443-6150 Hours: 8-4:30pm during the week. If you need assistance after hours and on the weekends, please call Headrest at (603) 448-4400 and ask for the cold weather program. Manchester Families in Transition (603) 641-9441 Capacity: 40 families or single women Helping Hands (603) 623-8778 Transitional housing for men in recovery New Horizons for New Hampshire (603) 668-1877 Capacity: 76 men and women over 18; No children; Wet shelter Nashua Harbor Homes (603) 882-3616 Capacity: 3 women, 2 men & 2 families Next page - 20 - Nashua Housing Authority (603) 883-5661 Nashua Pastoral Care Center (603) 886-2866 Nashua Soup Kitchen & Shelter (603) 889-7770 Ashe St. Shelter: 20 men, women, or families Kinsley St. Shelter: 10 single women or families Salvation Army Food Pantry, Serves Nashua, Merrimack, Hudson & Litchfield (603) 883-7841 Southern New Hampshire Services Inc., Nashua, NH (877) 211-0723 Peterborough Monadnock Area Transitional Housing (603) 924-5033 Plymouth Pemi Bridge House (603) 536-7631 Portsmouth Crossroads House (603) 436-2218 Capacity: 107 individuals and families Hospitals (VT) Brattleboro Memorial Hospital 802-257-0341 Brattleboro Retreat 1-800-RETREAT or 802-257-7785 Central Vermont Hospital (Berlin) 802-371-4100 Copley Hospital (Morrisville) 802-888-8888 Fletcher Allan Medical Center (Burlington) 802-847-0000 Gifford Medical Center 802-728-7000 Grace Cottage Hospital (Townsend) 802-365-7357 Next page - 21 - Mount Ascutney Hospital and Health Center (Windsor) 802-674-6711 North Country Hospital (Newport) 802-334-7331 Northeastern Vermont Regional Hospital (St. Johnsbury) 802-748-8141 Northwest Medical Center (St. Albans) 802-524-5411 Rutland Regional Medical Center 802-775-7111 Southwestern Vermont Medical Center (Bennington) 1-800-543-1624 Springfield Hospital 802-885-2151 (NH) Alice Peck Day (Lebanon) 603-448-3121 Androscoggin Valley Hospital (Berlin) 603-752-2200 Catholic Medical Center (Manchester) 603-668-3545 Cheshire Medical Center (Keene) 603-354-5400 Concord Hospital (Concord) 603-228-7200 Cottage Hospital (Woodsville) 603-747-2900 Crotched Mountain Rehabilitation (Greenfield) 603-547-3311 Dartmouth Hitchcock Medical Center (Lebanon, NH) 603-650-5000 Elliott Hospital (Manchester) 603-669-5300 Exeter Hospital (Exeter) 603-778-7311 Next page - 22 - Franklin Regional Hospital (Franklin) 603-934-2060 Frisbee Memorial Hospital (Rochester) 603-332-5211 Hampstead Hospital Hampstead – Private Psychiatry (Hampstead) 603-329-5311 HealthSouth Rehabilitation Hospital (Concord) 603-226-9800 Huggins Hospital (Wolfeboro) 603-569-7500 Lakes Region General Hospital (Laconia) 603-524-3211 Littleton Regional Hospital (Littleton) 603-444-9000 Memorial Hospital (North Conway) 603-356-5461 Monadnock Community Hospital (Peterborough) 603-924-7191 New Hampshire Hospital- Psychiatric (Concord) 603-271-5300 New London Hospital (New London) 603-526-2911 Northeast Rehabilitation Hospital (Salem) 603-893-2900 Parkland Medical Center (Derry) 603-432-1500 Portsmouth Regional Hospital (Portsmouth) 603-436-5110 Saint Joseph Hospital (Nashua) 603-882-3000 Southern New Hampshire Medical Center (Nashua) 603-577-2000 Speare Memorial Hospital (Plymouth) 603-536-1120 Next page - 23 - Upper Connecticut Valley Hospital (Colebrook, NH) 603-237-4971 Valley Regional Hospital (Claremont) 603-542-7771 Weeks Medical Center (Lancaster) 603-788-4911 Wentworth Douglass Hospital (Dover) 603-742-5252 Household Goods/Appliances/Computers Refurbished/Used ReSource 266 Pine Street Burlington, VT 05401 (also has locations in Barre/Morrisville) Phone: 802-658-4143 www.resourcevt.org Information and Referral Vermont211.org P.O. Box 111 Essex Junction, VT 05453 1-866-652-4636 www.vermont211.org Free and confidential referral information from United Way of Vermont. New Hampshire 2-1-1 PO Box 211 Manchester, NH 03105 1-866-444-4211 www.211nh.org Free and confidential referral information from United Way of New Hampshire. Kidneys American Kidney Foundation- For Dialysis and Transplant PTs 11921 Rockville Pike, Suite 300 Rockville, MD 20852 1-800-638-8299 www.kidneyfund.org National Kidney Foundation Serving New England 85 Astor Avenue, Suite 2 Norwood, MA 02062 Phone: 781-278-0222 or 1-800-542-4001 www.kidney.org Vermont Kidney Association P.O. Box 244 Burlington, VT 05401 Phone: 802-863-4087 Dialysis Coordinator 802-847-4771 Next page - 24 - New Hampshire Kidney Foundation 816 Elm Street Manchester, NH 603-634-0030 www.kidneyhealth.org Fresensius Medical Care of Lancaster- Dialysis Center 173 Middle Street Lancaster, NH 03584 603-788-5222 Service/Intake Language Interpreter Services North Country Hospital’s Service (as per policy) Optimal Phone Interpreters (OPI) 1-877-746-4674 VT Interpreter Referral Service – 800-639-1519 Lutheran Social Services - LSS 261 Sheep Davis Road, Ste A-1 Concord, NH 03301 603-224-8111 Main 800-244-8119 Toll Free http://www.lssne.org 603-224-5473 FAX Learning/Reading Disabilities Stern Center for Language and Learning (children & adults) 183 Talcott Road, Suite 101 Williston, VT 95499 Phone: 802-878-2332 Fax: 802-878-0230 Contact Greta at 802-662-1765 regarding Evaluations Evaluations for adults are $1,000, they don’t accept any insurance. Combo of Stern Center scholarships and Voc Rebab funding make patient portion fairly small, per Greta. NH Dept. of Health and Human Services – DHHSNH Bureau of Developmental Services 105 Pleasant Street Concord, NH 03301 603-271-5034 Service/Intake 800-852-3345 Toll Free 603-271-4912 FAX www.dhhs.nh.gov/DHHS/BDS/default.htm Legal Aid Vermont Legal Aid 1-800-889-2047 Lawyer Referral Service 1-800-639-7036 -first 30 minutes free for consultation -additional time and cost at attorney discretion Next page - 25 - New Hampshire Legal Aid -Legal Advice & Referral Center 48 South Main St. Concord, NH 03301 800-639-5290 -New Hampshire Legal Assistance 117 North State Street Concord, NH 03301 603-228-0432 -The Pro Bono Program of the New Hampshire Bar Association 2 Pillsbury Street, Suite 300 603-224-6942 Concord, NH 03301 Lungs and Breathing American Lung Association-Vermont Chapter 372 Hurricane Lane Suite 101 Williston, VT 05495 802-876-6500 or 1-800-LUNGSUSA (586-4872) www.lungsusa.org American Lung Association- New Hampshire 1800 Elm Street, Unit D Manchester, NH 03104 603-369-3977 or 1-800-LUNGSUSA (586-4872) www.lungne.org/ Lupus Lupus Foundation of America-Vermont Chapter 57 South Main Street P.O. Box 115 Waterbury, VT 05676 Phone: 802-244-5988 or 1-877-73LUPUS (735-8787) www.lupusvt.org Lupus Foundation New England 40 Speen St, Framingham, MA 01701 508-872-5200 www.lupusne.org Meals on Wheels(VT) Through Vermont Center for Independent Living 802-229-0501 Jenny Patoine, Nutrition/Wellness Coordinator Area Agency on Aging for Northeastern VT 481 Summer Street, Suite 101 St. Johnsbury, VT 05819 802-748-5182 www.nevaaa.org Vermont Center for Independent Living Under 60 and Disabled 11 East State Street Montpelier, VT 05602 Phone: 802-229-0501 or 1-800-639-1522 Next page - 26 - (NH) North Country Senior Meals-Colebrook One Colby Commons Colebrook, NH 03576 603-237-4957 Service/Intake Colebrook office number 603-752-2545 Service/Intake Berlin office number 603-837-2424 Service/Intake Whitefield office www.tccap.org/ Medical Alert/Emergency Response Systems Caring Responders (through Lin Care) Phone: 866-993-0661 Fax: 866-993-2402 Lifeline 111 Lawrence Street Framingham, MA 01702-8156 Phone: 1-800-LIFELINE (543-5463) www.lifelinesystems.com/info LifeSentry (through Vortech Medical Communications) Phone: 334-6604 or 1-800-692-0262 Local Contact w/ Vortech Mickie Vanheeder 802-334-6604 (She screens for Medicaid and other funding, AAA refers to her) Vtech phone company (probably others) offers Careline and Home Safety models that are included with the phone, no monthly costs. Available at Walmart, KMart, on-line for purchase. Medicaid Vermont Health Connect 312 Hurricane Lane, Suite 201 Williston, VT 05495-1840 Phone: 855-899-9600 https://portal.healthconnect.vermont.gov/VTHBELand/welcome.action Healthcare.gov Phone: 1-800-318-2596 Assistor help: 1-855-899-9600 https://www.healthcare.gov/marketplace/b/welcome/ Medicaid Transportation Department of Vermont Health Access 312 Hurricane Lane, Suite 201 Williston, VT 05495 Fax requests for prior authorization to 802-879-5915 North Country Transit 31 Pleasant St Berlin NH 03570 1-888-997-2020 or 603-752-1741 www.tricountycaptransit.weebly.com/dial-a-ride-service.html - 27 - Mental Illness/Psychiatric Services (VT) National Alliance for the Mentally Ill of Vermont (NAMI-VT) Support Groups 162 South Main Street Waterbury, VT 05676 Phone: 802-244-1396 or 1-800-639-6480 www.namivt.org Northeast Kingdom Human Services, Inc. 154 Duchess Ave, Newport VT 560 Railroad St, St. Johnsbury VT Newport Phone: 802-334-6744 Fax: 802-334-7455 St. Johnsbury Phone : 802-748-3181 Has two crisis beds in St. Johnsbury Services also include Embedded Case Management Elder Care Clinician- Donna Laurin, LICSW Children’s Programs w/Alternative Programs to work with Families, Home Visits, Etc. NEK HS Crisis Line (after hours) 1-800-696-4979 Vermont Protection and Advocacy 141 Main Street, Suite 7 Montpelier, VT 05602 Phone: 802-229-1355 or 1-800-834-7890 www.vtpa.org (NH) Northern Human Services The Mental Health Center 55 Colby Street Colebrook, NH 03576 603-237-4955 Fax 603-237-4882 Colebrook Developmental Disabilities Vershire Center 24 Depot Street Colebrook, NH 03576 603-237-5721 Fax 603-237-5093 National Alliance for the Mentally Ill of New Hampshire (NAMI-NH) 85 North State Street Concord, NH 03301 603-225-5359 800-242-6264 www.naminh.org Mental Health Providers Canaan, VT Laurie Connors, MSW Indian Stream Health Center 253 Gale St Newport/St. Johnsbury VT Dean Corcoran, LADC Center for Well-Being Eastern Ave & Railroad St 603-237-8336 802-266-3340 802-748-1516 Next page - 28 - Judith Markey, MD 357 Western Ave Medicaid/Medicare/Pvt Insurance Colebrook, NH Greg Lamm, LICSW Indian Stream Health Center 141 Corliss Lane Lancaster, NH 802-751-9347 All ages/families/couples 603-237-8336 Children/teens/adults/family Emily Cowan, LICSW 84 Main Street, Suite 3 Home visits up to 12 miles Evenings &W/E available 603-788-4614 All Ages Liz Fleming, LICSW Phoenix Counseling 107 Main St 603-631-0190 Adult/Family All insurance except Medicare Patty Grondin, LCMHC, NCC One Keystroke Away 97 Main St All insurance except Medicare 603-991-9092 all ages, all forms of therapy internet counseling Joseph Keenen, Ph.D. Child Development Clinic 97 Main St & Lancaster Physician Office 603-788-2288/5304 Children, teens counseling/psychology All insurance except Medicare Sue Rouillard, M.Ed. 29 View St Whitefield, NH 603-837-9665 Challenging child specialist Littleton, NH Ajilla Pospesil, LICSW 15 Main St 603-444-8900 counseling/child specialist Angela Thomas Jones, MA, LADC, RYT Littleton & Sugar Hill offices 603-616-2019 Drug & alcohol counseling Carol Lidstrom, MD 10 West Main St 603-444-0860 Psychiatry Carol Herzig, LICSW 130 Cottage St 603-444-5358 All ages Catholic Charities 16 Cottage St 603-444-6465 counseling Center for New Beginnings 229 Cottage St, 603-444-6465 counseling Next page - 29 - Claire Von Karls, LICSW Riverside Counseling Center 42 Mill St 603-444-8822 Adolescents/couples/adults Edward Martin, Ph.D. 5 Union St 603-444-5951 PTSD/Cognitive Therapy Veterans/Couples Jeffrey Kay, Th.D., Ph.D. Riverside Counseling 42 Main St 603-444-5826 Trauma/Adolescents/Adults/Couples Katherine Lofgren, LICSW 754 Mann’s Hill 603-444-8966/cell 728-8346 Families& couples Shand Wentworth, LICSW Lane House, Cottage St 603-444-2464-1756 All ages Steve Noyes, LADC, LICSW Ammonoosuc Family Health 25 Eustis Rd 603-444-2464 ext 123 counseling/drug & alcohol counseling teens & adult Susan Brown, MA 15 Main St 603-444-2545 counseling Berlin/Gorham, NH Barbara E. Corman, LICSW 14 Green St., Berlin 603-752-5330 counseling Elaine Davis, LADC/LCMHC 36-A Exchange Street, Gorham 603-466-2028 Daniel Millis, LADC Gorham 603-723-5357 drug counseling/assessments/ Anger management Elizabeth P Hess, Ph.D. 856 Western Ave, Berlin 603-752-4475 counseling/pshchology/ PTSD/couples Gorham Veteran Center 515 Main St, Gorham 603-752-2571 veterans & their families Janice McKenzie Catholic Charities 633 Third St, Berlin 603-752-1325 Judy-Marie Buteau, LICSW 52 Main St, Berlin 603-752-8168 counseling Laurie Brodeur, Ph.D. 856 Western Ave, Berlin 603-723-7120 Next page - 30 - Lorraine Mushackee, LICSW 115 Main St, Gorham 603-466-5059 counseling Melony Lyons, MS LADC Tri-County CAP Berlin, NH 603-752-7941 Gregg Churchill, LADC, LCMHC Recovery Services 177 Main St, 3rd Floor, Berlin 603-752-5185 cell: 603-986-5250 Stephanie Gould, LMHC 166 Main St, Berlin 603-726-3955 E. Martin Kaufman, MD St. Luke’s Medical Center 7 Page Hill Rd, Berlin 603-752-7750 Psychiatry Multiple Sclerosis National Multiple Sclerosis Society 75 Talcott Road, Suite 40 Williston, VT 95495 Phone: 802-864-6358 or 1-800-FIGHTMS (344-4867) One Bedford Farms Drive, Suite 105 Bedford, NH 03110 Phone 800-344-4867 or 1-800-FIGHTMS (344-4867) www.nationalmssociety.org Muscular Dystrophy Muscular Dystrophy Association 1 Marcus Boulevard, #203 Albany, NY 12205 Phone: 518-489-5495 or 802-862-6424 www.mdausa.org/ Narcotic Anonymous 24 HOUR HELP LINE Vermont: (802) 862-4516 Toll Free: (866) 580-8718 New Hampshire: 603-645-4777 National: Toll Free 888-NA-HELP-U (888-624-3578) National Organization for Rare Diseases Medication Assistance Programs for specific diseases www.rarediseases.org - 31 - Nursing Homes/Facilities/Community Care Homes/Retirement Homes Vermont.gov Division of Licensing and Protective Services Level 1= Skilled/Rehab (can only be given by licensed nurse or doctor) Level 2= Non-skilled/Nursing Needs Level 3=Assisted Living (nursing overview, no nursing care needed) Level 4=Independent Apartments Medicare Benefit Period-for Original Medicare -begins the day you are admitted to an in-patient hospital stay or a SNF -ends if no care received in last 60 days -no limit on number of benefit periods Qualifying Hospital Stay -3 in-patient day hospital stay -must enter SNF within a short time, w/in 30 days -must require skilled nursing care ERC= Enhanced Residential Care ACCS= Assistive Community Care Services Bel-Aire Quality Center Level 1 and 2 Bel-Aire Drive Newport, VT 05855 Phone: 334-2878 Contact: Rose Mary Mayhew e-mail RoseMary.Mayhew@genesishcc.com Bel-Aire Center Level 3 Coos County Nursing Hospital W. Stewartstown, NH Phone: 603-246-3321 Contact: Nancy Hughes Level 1 and 2 Coos County Nursing Home 364 Cates Hill Rd Berlin, NH 03570 603-752-2343 Derby Green Nursing Home P.O. Box 24 Derby, VT 05829 Phone: 802-766-2201 Level 1 and 2 Genesis Country Village Center 91 Country Village Road Lancaster, NH Phone: 603-788-4735 Holton Point Center Phone: 603-788-4650 Level 1 and 2 Level 1 and Level 2 Level 3 Michaud Memorial Manor Level 3 EHC & ACCS 3 Herrick Road Derby Line, VT 05830 Phone: 873-3152 Fax: 873-9206 Contacts: Ward Nolan, Teresa Nelson Next page - 32 - The Morrison 6 Terrace St Whitefield, NH 03598 Phone: 603-837-2541 Level 1, 2 and 3 Newport Health Care Center Level 1 and Level 2 Newport Residential Care Center Level 3 148 Prouty Drive Newport, VT 05855 Phone: 334-7321 nhccdon@silvercorp.comcastbiz.net Contact: Helen Gagnon, Director of Nursing The Pines Rehabilitation and Health Center (Northern Kare) Lyndonville, VT Level 1 and Level 2 Phone: 802-626-3361 Ombudsman 1-800-917-7787 Opiate Addiction and Treatment Resource 1-800-755-9603 Parkinson’s Disease Foundation 1359 Broadway, Suite 1509 New York, NY 10018 Phone: 212-923-4700 or 1-800-457-6676 www.pdf.org Pharmacies Austin’s Drug Store 38 Main Street Orleans, VT 05860 Phone: 754-6300 Brown’s Drug Store Main Street Derby Line, VT 05830 Phone: 873-3122 Indian Stream Health Center 141 Corliss Lane Colebrook, NH 03576 603-388-2451 Kinney Drugs 55 Shattuck Hill Road Derby, VT Phone: 334-1600 Rite Aid Rt 3, Main St. Colebrook, NH 603-237-8838 Next page - 33 - Rite Aid Derby Road Derby, VT 05829 Phone: 334-5133 or 334-2313 Rite Aid 59 Waterfront Plaza Newport, VT 05830 334-6785 Prescription Drug Assistance Indian Stream Health Center Colebrook, NH Contact: Brenda Puglisi Phone: 603-388-2414 Dartmouth Hitchcock-Medication Assistance Program Contact Lori, Social Worker Phone: 603-650-5400 www.needymeds.org Partnership for Prescription Assistance www.rxassist.org SHIP-State Health Insurance Assistance Program - VT Regional Coordinator- Pat Paine 481 Summer Street, Suite 101 Phone: 802-748-5182 Private Duty Caregivers/Respite Northeast Kingdom Homecare, Inc. (Homecare, Respite) P.0. Box 250 100 Second Street Newport, VT 05855 Phone: 334-7604 Fax: 802-334-7604 Website: www.nekhc.com Orleans/Essex VNA and Hospice Inc. (Home Health, Homecare/Respite, Long Term Care, Hospice) 46 Lakemont Road Newport, VT 05855 Phone: 334-5213 Fax: 802-334-8822 Professional Care Coordinator and/or Caregiver (independent) P.O. Box 225 Orleans, VT 05860 Phone: 754-6413 www.plcat.pshift.com Contact: Cynthia Turner Next page - 34 - Direct Care Online Caregiver Registry (List of independent care givers) www.RewardingWork.org If no computer call the Senior Helpline at 1-800-642-5119 ----------------------------------------------------------------------------------------There are multiple individuals in the community that are willing to provide care. Please call ISHC’s Outreach or Care Management Departments to discuss this option. Prosthetic and Orthotic Supplies Green Mountain Prosthetics and Orthotics, Inc. P. O. Box 1236 Stowe, VT 05672 Phone: 802-253-3155 or 1-800-253-3155 Pager: 802-250-3425 Promis (Prosthetic & Orthotic Svc’s with a Mission) 204 West Main Street Littleton, NH 03561 Phone: 603-444-0500 or 1-888-776-6478 Yankee Medical 276 North Avenue Burlington, VT 05401-1486 Phone: 802-863-4591 or 1-800-649-4591 Protective Services/Hotlines (VT) State of Vermont Agency of Human Services Department for Children & Families Main Street Newport, VT 05855 Local Office: 802-334-7623 To Report Abuse: 1-800-649-5285 -Adult Protective Services 1-800-564-1612 -Child Abuse 1-800-649-5285 -Domestic Violence 1-800-228-7395 or 1-800-799-7233 -Office of Public Guardian- 1-800-642-3100 or 802-365-4478 -Sexual Violence and Rape 1-800-489-7273 -Teen Dating Abuse 1-866-331-9474 -Vulnerable Adults 1-802-241-2345 or 1-800-564-1612 Umbrella Orleans and Northern Essex Counties Newport 24 Hour Hotline 802-334-0148 93 East Main Street Newport, VT 05855 Walk-in hours 8:30-4:30 Caledonia and Southern Essex Counties St. Johnsbury 24 Hour Hotline 802-748-8645 1222 Main Street, Suite 301 (3rd floor, Dean Hale Building) St. Johnsbury, VT 05819 Phone: 802-748-8645 ext. 326 - 35 - (NH) Coos Family Health Services- RESPONSE 133 Pleasant St Berlin, NH 03570 603-752-5679 HOTLINE: 1-866-662-4220 Next page NH Division of Children and Families Adults: 603-271-7014 or 1-800-949-0470 Children: 271-6562 or 1-800-894-5533 (fax: 271-6565) Suicide and Crisis Hotlines National Hopeline Network 1-800-784-2433 National Suicide Prevention Hotline 1-800-273-TALK (8255) Crisis Chat.org (Online Emotional Support, hours vary) Hearing and Speech Impaired- 1-800-799-4889 IMALIVE An Online Crisis Network-Suicide and Crisis Chat National Graduate Student Crisis Line 1-800-472-3457 Post Partum Depression 1-800-773-6667 The Trevor Project 1-866-488-7386 for LGBTQ Youth Vet2Vet Veteran’s Crisis Line 1-877-838-2838 Youth America Hotline 1-877-968-8454 (teen counseling) Social Security Administration Offices Montpelier 1-877-505-4542 Burlington 1-877-840-5776 Littleton, NH 1-877-405-7658 www.ssa.gov Psychiatric Evaluation and Treatment Fletcher Allen Mental Health Services Seneca Center @UHC Campus St. Joseph Building, Level 6 1 South Prospect Street Burlington, VT 05401 802-847-3333 -Anxiety and Mood Disorders Care -Psychiatry/Intensive Outpatient Care -Psychiatric Partial Hospitalization Geriatric Psychiatry 802-847-1111 Psychiatric Consultation, Inpatient 802-847-4727 Psychiatry, Pediatric 802-847-4563 Through The Vermont Center for Children, Youth and Families (Dr. Hudziak, etc.) - 36 - Phone: 802-847-2224 Fax: 802-847-7998 Referral form available on their website. Telemedicine available in some areas Phone/email consult available with Dr. Pillard Psychopharmacology Consults for Medical Providers 802-847-0552 Next page Substance Abuse Services/Day One 802-847-3333 Substance Abuse Treatment Center 802-656-8714 Northern Human Services Eric Johnson, Executive Director 87 Washington Street Conway, NH 03818 603-447-3347 Senior Meals (VT) Area Sites Barton Barton Senior Center 802-525-4400 Tues/Thurs Canaan Canaan Senior Center 802-266-8160 Wed Gilman Lunenberg-Gilman-Concord 802-892-6616 Tues/Thurs Greensboro 802-533-7051 Mon/Wed/Fri Island Pond, IP Senior Center 802-723-6130 Mon/Tues/Fri Newport 802-334-5369 Mon/Wed/Fri North Troy 802-988-2349 Tuesday Orleans 802-754-6442 Wed/Fri Westfield 802-744-2484 Thur Stern Center for Language and Learning Evaluation and teaching for people with Learning Disabilities, Dyslexia, Autism, Attention Deficit Disorders, Learning Style Differences . Williston- 183 Talcott Road, Willison, VT 05495 Phone: 802-878-2332 West Lebanon-1 Oak Ridge Road, West Lebanon, NH 03785 Phone: 603-653-5606 Spina Bifida Spina Bifida Association of America 4590 MacArthur Boulevard, NW Suite 250 Washington, DC 20007 Phone: 202-944-3285 or 1-800-621-3141 Substance Abuse/Treatment Outpatient Services Northeast Kingdom Human Services (Suboxone program) - 37 - 181 Crawford Road Derby, VT Phone: 802-334-5247 Crisis Line 1-800-696-4979 (Mailing) P.O. Box 724 Newport, VT 05855 Next page 2225 Portland St St. Johnsbury Office Phone: 802-748-3181 BAART- Behavioral Health Services- Methadone/Suboxone Program 475 Union Street Newport, VT 05855 Phone: 334-0110 Bruce Latham, DO- Suboxone Program 29 Monadnock Street Colebrook, NH 03576 603-237-9800 Kristen Aremburg- Suboxone Program ROAD to a Better Life 678 Meadow St. Littleton, NH 03561 603-444-6090 Tri-County CAP Outpatient Counseling, Employee Assistance Programs For more information or to speak confidentially with staff, call: Berlin: (603) 752-7941 Bethlehem: (603) 869-2210 Woodsville: (603) 747-2535 In-Patient Services (VT) Fletcher Allan Substance Abuse Treatment Center Phone: 802-656-8714 Maple Leaf Farm Associates-adult residential/aftercare 10 Maple Leaf Road Underhill, VT 05489 Phone: 802-899-2911 or 1-800-254-5659 Fax: 802-899-9965 Contact the Admissions Department Retreat Healthcare (Brattleboro Retreat) Adult residential/dual diagnosis/adolescent inpatient/residential 75 Linden Street Brattleboro, VT 05301 Phone: 802-257-7785 or 1-800-738-7328 (RETREAT) Contact the Admissions Department Serenity House-adult residential/aftercare program 98 Church Street Wallingford, VT 05773 - 38 - Phone: 802-446-2640 Contact the Admissions Department Valley Vista-residential program for women and adolescents 23 Upper Plain Bradford, VT 05032 Phone: 802-446-2640 Contact the Admissions Department Next page (NH) Tri-County CAP Step One: Crisis Intervention and Sobriety Maintenance Center Friendship House: Residential Treatment Programs (28-day and longer) IDIP: Impaired Driver Intervention Programs for DWI offenders Farnum Center 235 Hanover Street Manchester, New Hampshire 03104 603-622-3020 Greater Nashua Council on Alcoholism 615 Amherst Street Nashua, New Hampshire 03063 603-881-4848 Cynthia Day Family Center: programs offered are designed for persons with mental and substance abuse disorders, pregnant / postpartum women, women, and residential beds for clients' children Keystone Hall: programs offered are designed for pregnant / postpartum women, adolescents, men, residential beds for clients' children, DUI / DWI offenders, and criminal justice clients. Hampstead Hospital Hampstead – Outpatient, Partial Hospitalization/ Day Treatment, Residential Short-Term Treatment, Hospital Inpatient 218 East Road Hampstead, New Hampshire 03841 603-329-5311 Headrest Inc 14 Church Street Lebanon, New Hampshire 03766 603-448-4400 NH Div Alcohol/Drug Abuse Prevention (also known as and Recovery/Tirrell Halfway House) 15 Brook Street Manchester, New Hampshire 03104 603-836-5145 Intake phone: 603-668-2971 or 603-668-2976 Phoenix House of New England Dublin Center: providing substance abuse treatment, holistic treatment, and buprenorphine services - 39 - 3 Pierce Road Dublin, New Hampshire 03444 603-563-8501 Phoenix Academy at Dublin: programs offered are designed for persons with mental and substance abuse disorders, gays and lesbians, pregnant / postpartum women, and adolescents 3 Pierce Road Dublin, New Hampshire 03444 603-563-8107 x 4568 Next page Franklin Center: providing substance abuse treatment, detoxification, holistic treatment, and halfway house services 14 Holy Cross Road Franklin, New Hampshire 03235 603-934-5297 x 3850 Keene Center: programs offered are designed for persons with mental and substance abuse disorders, adolescents, men, and women 106 Roxbury Street Keene, New Hampshire 03431 603-358-4041 x 6400 Serenity Place (also known as NCADD Affiliate) *Targeted for DWI/DUI offenders 101 Manchester Street Manchester, New Hampshire 03101 603-625-6980 Southeastern New Hampshire Services 272 County Farm Road Dover, New Hampshire 03820 AMCCC: programs offered are designed for men and women 603-516-8181 Intake phone: 603-749-3034 or 603-749-3981 x 211 Avis Goodwin IOP: programs offered are designed for pregnant / postpartum women & women 603-516-8160 Turning Point Halfway House: programs offered are designed for men and women 603-516-8160 Transitional Housing http://www.transitionalhousing.org/state/vermont Transportation Rural Community Transportation (RCT) 1161 Portland Street St. Johnsbury, VT Phone: 802- 334-0243 or 802-748-8170 ext. 2017 Van in Newport area: 802-888-6200 After hours beeper: 283-8870 - 40 - Fax: 802-334-1425 -Transports anyone with Medicaid w/ three days notice -Recipients can make own requests for trips under 30 miles -Trips over 30 miles need physician referral prior auth forms -Monthly “Standing Orders” are possible but must be renewed At least two days prior to next month -Medicaid Car Exemptions are possible w/form completion -Transports people over 60 without Medicaid/arranged thru Area Agency on Aging @ 802-334-2190 Next page Disabled American Veterans Transportation to White River Junction VA or Apple Tree Bay in Burlington. Call 334-2717 (or 334-6051 in evenings) five days in advance. Department of Vermont Health Access 312 Hurricane Lane, Suite 201 Williston, VT 05495 Fax requests for prior authorization to 802-879-5915 North Country Transit 31 Pleasant St Berlin NH 03570 1-888-997-2020 or 603-752-1741 www.tricountycaptransit.weebly.com/dial-a-ride-service.html Air Transportation Air Ambulance 1-800-424-7060 Air Trek 1-800-247-8735 or 1-800-633-5387 Angel Flight 1-800-549-9980 Boston Med Flight 1-800-233-8998 DHART 1-800-650-3222 Veterans Affairs White River Junction VA Medical Center 215 North Main Street White River Junction, VT 05009 1-866-687-8387 or 1-802-295-9363 Good Contacts: Sandy Filiault, RN Case manager ext. 5404 Benefits Department ext. 5321 or 5177 Mary Busbee, Administrative Officer for Social Work Services, ext. 6250 (can find social worker or case manager assigned to particular people) www.va.gov Has update to info on current programs for veterans and survivors…benefits and programs always changing, per Sandy and case managers don’t always know the latest ones because there are so many Vermont Health Connect Healthconnect.vermont.gov Assister Line 1-855-554-4488 Need Navigator ID - 41 - Customer Service line 1-855-899-9600 NCH Assister Denise Currier ext. 7606 - 42 -