Heartland Community College
Master Course Syllabus
Division name: Social and Business Sciences
Course Prefix and number: BUSN 130 – Sec. 02
Course Time/Location T,R 12:30-1:45 pm, Room ICN1003
Course Title: Computer Applications in Business
EFFECTIVE DATE OF FIRST CLASS: August 20, 2012
CREDIT HOURS: 3
CONTACT HOURS: 3
LECTURE HOURS: 3
LABORATORY HOURS: 0
CATALOG DESCRIPTION:
This course focuses on the use of Office suite application tools to support effective business
decision-making. Students are introduced to concepts and develop skills in word processing,
spreadsheet, database, presentation, and Internet applications. Students will use critical thinking
and problem solving skills to develop integrated solutions to business cases that focus on
improving management productivity. Keyboarding ability is recommended.
TEXTBOOK(S):
Required:
Your Office: Microsoft Office 2010, Volume 1, Amy S. Kinser, Indiana University, Patti
Hammerle, Indiana University-Purdue University Indianapolis, Diane Lending, James Madison
University, Timothy O'Keefe, University of North Dakota, Nathan Stout, Oklahoma University
ISBN-10: 0132604299, ISBN-13: 9780132604291, Publisher: Prentice Hall, Copyright: 2012
Format: Spiral Bound; 1088 pp, Published: 06/29/2011
Instructor Information:
Instructor Name: Terry Mullin, MS Accounting, MBA, MS Information Systems, EdD-ABD
Instructor’s Phone: 309-242-4031 (Cell Phone of Instructor)
Instructor e-mail address: Terry.Mullin@heartland.edu (This email is checked regularly.
Do NOT use Blackboard’s email!)
Location of instructor’s office: N/A
Hours and days of instructor’s office hours: By appointment.
RELATIONSHIP TO ACADEMIC DEVELOPMENT PROGRAMS AND
TRANSFERABILITY:
This course fulfills 3 semester hours of elective credit for the A.A., A.S. or A.A.S. degrees. It
should transfer to most colleges and universities as an elective course. However, since it is not
part of the General Education Core Curriculum described in the Illinois Articulation Initiative,
students should check with an academic advisor for information about its transferability to other
institutions. Refer to the IAI web page at www.itransfer.org for more information.
COURSE OBJECTIVES (Learning Outcomes):
Upon completion of the course, students will:
Course Outcomes
1.
2.
3.
4.
5.
6.
7.
General
Education
Outcomes
Program
Outcomes
Range of
Assessment
Methods
CO 1
CT 1
CT 2
PS 2
PS 3
Professionalism
Ethics
Responsibility
Technology
Quizzes,
Exams,
Assignments,
Cases,
Projects,
Presentations
Recognize how actual business
decisions are made using data in
an information system.
Analyze and solve business
problems by using word
processing, spreadsheet, and
database application software.
Recognize how software tools
can be used to improve
management productivity.
Develop and analyze integrated
solutions to business cases using
critical thinking and problem
solving skills.
Compose and send business
email with attachments.
Use the Internet to search for and
obtain information.
Organize and manage data.
COURSE/LAB OUTLINE:
1.
2.
3.
4.
5.
6.
7.
Microsoft Windows & File Management
Internet and Email
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Integration of Applications
METHOD OF EVALUATION (Tests/Exams, Grading System):
The final grade in this course will be determined by the total points earned through completion of
selected assignments and activities from the following:
Assignments (Hands On) (25 @ 10 pts. ea.)
Cases, Projects (80 @ 10 pts ea.)
Exams (5 @ 100 pts ea.)
Attendance (10 points per class period, 30 classes)
250
800
500
300
Note: Although the discussion boards will be monitored on a daily basis so that you may post
questions that you have, there is no requirement that you must post. You instructor views
mandatory posting as “busy work” when this course already has a high demand on time as you
complete the assignments and the exams.
Letter grades will be based on the percentage of points earned in the course in accordance with
the following scale:
90 – 100%
80 – 89%
70 – 79%
60 – 69%
Below 60%
=
=
=
=
=
A
B
C
D
F
REQUIRED WRITING AND READING:
Students are assigned readings from the textbook, web sites, and reference materials. This course
requires approximately 1000 pages of reading over the number of weeks in the semester. This
means 125 pages in an 8 week class and 65 pages in a 16 week class. Students will be
responsible for all information presented in required reading material.
All written assignments are designed to enhance the student's writing skills and critical thinking
skills by analyzing concepts discussed in the course. All written assignments must be created in
Office suite applications.
SYLLABI DISCLAIMER:
This syllabus may be changed at the discretion of the instructor but adequate time will be
provided before any changes are made.
HCC PORTAL
Just a reminder that to access Blackboard, IRIS, and your Heartland Student Email, you will
need to log into myHeartland, at https://my.heartland.edu.
Homework:
The assigned labs may be found in the instruction section located in Blackboard.
Preparation for class and written assignments is vital for the successful completion
of this course. Each student will be expected to have completed the reading and
homework assignment by the scheduled dates to prepare for examinations.
The student will upload the homework into Blackboard by the due dates where the instructor
can view the work for each student. 10 points per chapter will be given to encourage
students to have homework completed by the designated dates. The points will be given for
uploading the attempted homework and will not be graded for accuracy. The examination
will test the understanding of the material.
Your instructor will be monitoring your work in this course and will contact you, the student,
to see if he can help you in any way. It is the responsibility of the student to post questions in
the discussion boards or email the instructor about any material that is not understood so that
the instructor and other online community participants may help provide feedback. The
successful completion of this course is a shared responsibility of both the student and the
instructor. Good communication is the key to this success.
Participation (or Attendance):
All students are expected to follow the class schedule, which is part of this syllabus.
Incompletes:
An incomplete grade may be given to a student who, by the withdrawal date can reasonably
be expected to pass the course. Incompletes may be granted only when justified by extreme
circumstances. Incomplete grades are not given for such reasons as unjustified failure to
appear for the final examination. A written agreement, outline the requirements to be met,
must be signed by the instructor and the student. The agreed upon requirements must be
completed no later than the end of the following semester. By the agreed upon date, the
instructor will assign a grade or the incomplete will be changed to an ‘F’ if the requirements
are not completed.
ADMINISTRATIVE DROPS:
The instructor reserves the right to administratively drop a student from this course when the
student can no longer accumulate enough points to pass the course.
Make-up of tests and assignments:
All written assignments, including labs and projects, must be turned in by the dates
scheduled. Late assignments will not be accepted and the student will receive a grade of zero
points if the assignments are not turned in on time. Students are responsible for all of the
material covered in this course. In addition, there will be no makeup exams. Should you
have a legitimate scheduling conflict, the instructor will make every effort to accommodate
your needs provided you communicate this ahead of time.
Deadlines:
All assignments will be given a deadline date as outlined in the syllabus calendar of events.
There will be no exceptions for late assignments.
Student Conduct:
Students should conduct themselves in a professional manner at all times. Students causing
problems in the classroom may be dropped from the course at the discretion of the instructor.
Academic Integrity and Plagiarism
Academic Integrity
Academic integrity is a fundamental principle of collegial life at Heartland Community
College and is essential to the credibility of the College’s educational programs. Moreover,
because grading may be competitive, students who misrepresent their academic work violate
the right of their fellow students. The College, therefore, views any act of academic dishonest
as a serious offense requiring disciplinary measures, including course failure, suspension, and
even expulsion from the College. In addition, an act of academic dishonesty may have
unforeseen effects far beyond any officially imposed penalties.
Violations of academic integrity include, but are not limited to cheating, aiding or suborning
cheating or other acts of academic dishonesty, plagiarism, misrepresentation of data,
falsification of academic records or documents and unauthorized access to computerized
academic or administrative records or systems. Definitions of these violations may be found
in the college catalog.
Plagiarism
Plagiarism is the presenting of others’ ideas as if they were your own. When you write a
paper, create a project, do a presentation or create anything original, it is assumed that all the
work, except for that which is attributed to another author or creator, is your own. Plagiarism
is considered a serious academic offense and may take the following forms:
1.
2.
3.
4.
5.
6.
Copying word-for-word from another source and not giving that source credit.
Paraphrasing the work of another and not giving that source credit.
Adopting a particularly apt phrase as your own
Using an image or a copy of an image without crediting its source
Paraphrasing someone else’s line of thinking in the development of a topic as if it
were your own.
Receiving excessive help from a friend or elsewhere, or using another project as
if it were your own.
Note that word-for-word copying is not the only form of plagiarism. The penalties for
plagiarism may be severe, ranging from failure on the particular piece of work, failure in the
course or expulsion from school in extreme cases.
[Adapted from the Modem Language Association’s MLA Handbook for Writers of Research
Papers. New York: MLA, 1995: 26]
SUPPORT SERVICES:
Heartland Library Information
The Library, located in the Students Commons Buildings at the Raab Road campus, provides
Heartland students with a full range of resources including books, online journal databases,
videos, newspapers, periodicals, reserves, and interlibrary loan. Librarians are available to assist
in locating information.
For more information please call the Library (309) 268-8200 or (309) 268-8292
Tutoring Center
Heartland Community College offers tutoring in various forms at no cost to Heartland students at
the Academic Support Center (ASC) in Normal and at the Pontiac and Lincoln Centers. Tutors
are available at convenient times throughout the week. Study groups, group tutoring facilitated
by a specially-trained tutor, are also available by equest. For more information about services
available at each location, please call the ASC in Normal (309) 268-8231; the Pontiac Center
(815) 842-6777; the Lincoln Center (217) 735-1731.
Testing Center
(For students who have made previous arrangements with the instructor)
The Testing Center provides a quiet environment for students to complete make-up exams,
online exams, and exams for students with special accommodations. Students may be able to
complete exams in the Testing Center if arrangements are made with their instructor. For more
information, contact the Testing Center at (309) 268-8231.
WITHDRAWAL DATE:
The last day to withdraw from this course is November 7, 2012 to receive a W for this course.
Course Calendar: BUSN130
Summer
Week 1 and 2
(Mon thru Sun)
Dates
*Denotes extra work a student can do if desired but does not count for credit points.
8/20/2012
8/27/2012
WINDOWS 7
WORKSHOP 1: Understanding the Windows7 Desktop and Managing Windows ........................... 1
PREPARE CASE: Introducing Microsoft Windows 7 to the Employees
of the Painted Paradise Golf Resort and Spa ................................................................................... 1-48
Practice Case 1 ........................................................................................................................................ 51
Practice Case 2 ........................................................................................................................................ 52
Problem Solve Case 1 .............................................................................................................................. 53
*Perform in Your Career ......................................................................................................................... 53
*How Others Perform .............................................................................................................................. 54
COMMON FEATURESFEATURES
WORKSHOP 1: Understanding the Common Features of Microsoft Office ................................... 57
PREPARE CASE: Working with the Common Features ............................................................. 57-87
Practice Case 1 ........................................................................................................................................ 90
Practice Case 2 ........................................................................................................................................ 91
Problem Solve Case 1 .............................................................................................................................. 91
*Perform in Your Career ......................................................................................................................... 92
*How Others Perform .............................................................................................................................. 93
WORD MODULE 1
WORKSHOP 1: Reviewing and Modifying a Document ................................................................... 95
PREPARE CASE: Putts for Paws Golf Tournament Memo ...................................................... 95-128
Practice Case 1 ...................................................................................................................................... 130
Practice Case 2 ...................................................................................................................................... 131
This section homework due by Midnight, Sunday of week 1.
150/1850 points possible to date
Week 3 and 4
(Mon thru Sun)
9/3/2012
9/10/2012
WORKSHOP 2: Creating and Editing a Document ......................................................................... 135
PREPARE CASE: Red Bluff Caddy School Flyer ..................................................................... 135-166
Practice Case 1 ...................................................................................................................................... 168
Practice Case 2 ...................................................................................................................................... 171
WORD MODULE 1 CAPSTONE ...................................................................................................... 173
Problem Solve Case 1 ............................................................................................................................ 174
Problem Solve Case 2 ............................................................................................................................ 176
Problem Solve Case 3 ............................................................................................................................ 177
*Perform In Your Life ........................................................................................................................... 178
*Perform in Your Career ....................................................................................................................... 179
*Perform in Your Career ....................................................................................................................... 181
*How Others Perform ............................................................................................................................ 182
WORD MODULE 2
WORKSHOP 3: Including Tables and Objects ................................................................................ 185
PREPARE CASE: Turquoise Oasis Spa Services Publication ................................................. 185-218
Practice Case 1 ...................................................................................................................................... 221
Practice Case 2 ...................................................................................................................................... 223
WORKSHOP 4: Formatting Special Documents and Using Mail Merge ....................................... 227
PREPARE CASE: Turquoise Oasis Spa Newsletter and Research .......................................... 227-263
Practice Case 1 ...................................................................................................................................... 267
Practice Case 2 ...................................................................................................................................... 269
Continued Next Page!
WORD MODULE 2 CAPSTONE ...................................................................................................... 271
Problem Solve Case 1 ............................................................................................................................ 273
Problem Solve Case 2 ............................................................................................................................ 274
Problem Solve Case 3 ............................................................................................................................ 276
*Perform in Your Life ........................................................................................................................... 278
*Perform in Your Career ....................................................................................................................... 279
*Perform in Your Career ....................................................................................................................... 280
*How Others Perform ............................................................................................................................ 281
Exam 1 over Windows and Word
This section homework due by Midnight, Sunday of week 2.
440/1850 points possible to date
Week 5 and 6
(Mon thru Sun)
9/17/2012
9/24/2012
EXCEL MODULE 1
WORKSHOP 1: Understanding and Manipulating Microsoft Excel 2010 ..................................... 283
PREPARE CASE: Red Bluff Golf Club Golf Cart Purchase Analysis .................................... 283-323
Practice Case 1 ...................................................................................................................................... 326
Practice Case 2 ...................................................................................................................................... 328
WORKSHOP 2: Formatting, Formulas, and Functions .................................................................. 331
PREPARE CASE: Red Bluff Golf Club Pro Shop Sales Analysis ............................................ 331-363
Practice Case 1 ...................................................................................................................................... 367
Practice Case 2 ...................................................................................................................................... 368
EXCEL MODULE 1 CAPSTONE ..................................................................................................... 371
Problem Solve Case 1 ............................................................................................................................ 373
Problem Solve Case 2 ............................................................................................................................ 375
Problem Solve Case 3 ............................................................................................................................ 376
*Perform in Your Life ........................................................................................................................... 378
*Perform in Your Career ....................................................................................................................... 379
*Perform in Your Career ....................................................................................................................... 380
*How Others Perform ............................................................................................................................ 382
EXCEL MODULE 2
WORKSHOP 3: Conducting Excel Analysis through Functions and Charts ................................. 383
PREPARE CASE: Massage Table Analysis ............................................................................... 383-420
Practice Case 1 ...................................................................................................................................... 423
Practice Case 2 ...................................................................................................................................... 425
WORKSHOP 4: Using Charts ........................................................................................................... 427
PREPARE CASE: Turquoise Oasis Spa Sales Reports ............................................................. 427-461
Practice Case 1 ...................................................................................................................................... 464
Practice Case 2 ...................................................................................................................................... 465
This section homework due by Midnight, Sunday of week 3.
630/1850 points possible to date
Week 7 and 8
(Mon thru Sun)
10/1/2012
10/8/2012
EXCEL MODULE 2 CAPSTONE ..................................................................................................... 468
More Practice Case 1 ............................................................................................................................. 468
Problem Solve Case 1 ............................................................................................................................ 470
Problem Solve Case 2 ............................................................................................................................ 472
Problem Solve Case 3 ............................................................................................................................ 474
*Perform in Your Life ........................................................................................................................... 476
*Perform in Your Career ....................................................................................................................... 478
*Perform in Your Career ....................................................................................................................... 479
*How Others Perform ............................................................................................................................ 480
Exam 2 over Excel
ACCESS MODULE 1
WORKSHOP 1: Understanding the Four Main Database Objects ................................................. 483
PREPARE CASE: Red Bluff Golf Club Putts for Paws Charity Tournament ....................... 483-514
Practice Case 1 ...................................................................................................................................... 517
Practice Case 2 ...................................................................................................................................... 519
WORKSHOP 2: Gathering Data into a Database ............................................................................ 521
PREPARE CASE: Red Bluff Golf Club Putts for Paws Charity Tournament Database ....... 521-560
Practice Case 1 ...................................................................................................................................... 563
Practice Case 2 ...................................................................................................................................... 566
ACCESS MODULE 1 CAPSTONE ................................................................................................... 569
More Practice Case ................................................................................................................................ 569
Problem Solve Case 1 ............................................................................................................................ 571
Problem Solve Case 2 ............................................................................................................................ 573
Problem Solve Case 3 ............................................................................................................................ 575
*Perform in Your Life ........................................................................................................................... 578
*Perform in Your Career ....................................................................................................................... 579
*Perform in Your Career ....................................................................................................................... 581
*How Others Perform ............................................................................................................................ 582
This section homework due by Midnight, Sunday of week 4.
810/1850 points possible to date
Midterm Drop of students without enough points to pass the course.
Week 9 and 10
(Mon thru Sun)
10/15/2012
10/22/2012
ACCESS MODULE 2
WORKSHOP 3: Accessing Information From An Access Database ............................................... 585
PREPARE CASE: Turquoise Oasis Spa .................................................................................... 585-619
Practice Case 1 ...................................................................................................................................... 621
Practice Case 2 ...................................................................................................................................... 624
WORKSHOP 4: Maintaining and Presenting Data .......................................................................... 627
PREPARE CASE: Turquoise Oasis Spa’s New Database ......................................................... 627-659
Practice Case 1 ...................................................................................................................................... 662
Practice Case 2 ...................................................................................................................................... 664
ACCESS MODULE 2 CAPSTONE ................................................................................................... 667
More Practice Case ................................................................................................................................ 667
Problem Solve Case 1 ............................................................................................................................ 669
Problem Solve Case 2 ............................................................................................................................ 671
Problem Solve Case 3 ............................................................................................................................ 673
*Perform in Your Life ........................................................................................................................... 674
*Perform in Your Career ....................................................................................................................... 676
*Perform in Your Career ....................................................................................................................... 677
*How Others Perform ............................................................................................................................ 678
Exam 3 over Access
This section homework due by Midnight, Sunday of week 5.
1150/1850 points possible to date
(Instructor suggests working ahead on PowerPoint homework during this section.)
Week 11 and 12
(Mon thru Sun)
10/29/2012
11/5/2012
Last day to
drop with W is
November 7th.
POWERPOINT MODULE 1
WORKSHOP 1: Communicating with Presentations ...................................................................... 679
PREPARE CASE: The Red Bluff Putts for Paws Golf Tournament Presentation ................. 679-709
Practice Case 1 ...................................................................................................................................... 711
Practice Case 2 ...................................................................................................................................... 714
WORKSHOP 2: Applying and Modifying Text and Graphics ........................................................ 717
PREPARE CASE: The Red Bluff Caddy School Presentation ................................................. 717-755
Practice Case 1 ...................................................................................................................................... 758
Practice Case 2 ...................................................................................................................................... 761
POWERPOINT MODULE 1 CAPSTONE ....................................................................................... 765
More Practice Case ................................................................................................................................ 765
Problem Solve Case 1 ............................................................................................................................ 768
Problem Solve Case 2 ............................................................................................................................ 771
Problem Solve Case 3 ............................................................................................................................ 774
*Perform in Your Life ........................................................................................................................... 777
*Perform in Your Career ....................................................................................................................... 778
*Perform in Your Career ....................................................................................................................... 779
*How Others Perform ............................................................................................................................ 780
POWERPOINT MODULE 2
WORKSHOP 3: Applying and Modifying Multimedia .................................................................... 781
PREPARE CASE: Introduction to the Turquoise Oasis Spa Presentation ............................. 781-814
Practice Case 1 ...................................................................................................................................... 818
Practice Case 2 ...................................................................................................................................... 820
WORKSHOP 4: Customizing, Collaborating, and Presenting ........................................................ 823
PREPARE CASE: Creating a Corporate Identity Template .................................................... 823-854
Practice Case 1 ...................................................................................................................................... 858
Practice Case 2 ...................................................................................................................................... 860
POWERPOINT MODULE 2 CAPSTONE ....................................................................................... 863
More Practice Case ................................................................................................................................ 863
Problem Solve Case 1 ............................................................................................................................ 867
Problem Solve Case 2 ............................................................................................................................ 869
Problem Solve Case 3 ............................................................................................................................ 872
*Perform in Your Life ........................................................................................................................... 875
*Perform in Your Career ....................................................................................................................... 876
*Perform in Your Career ....................................................................................................................... 877
*How Others Perform ............................................................................................................................ 878
Exam 4 over PowerPoint
This section homework due by Midnight, Sunday of week 6.
1490/1850 points possible to date
Week 13 and 14
(Mon thru Sun)
11/12/2012
11/19/2012
Thanksgiving
Break
11/21-11/23
OUTLOOK
WORKSHOP: Communicating with E-mail, and Managing Contacts, Calendars, and Tasks .... 881
PREPARE CASE: Managing Corporate Event Planning Using Outlook ............................... 881-928
Practice Case 1 ...................................................................................................................................... 931
Practice Case 2 ...................................................................................................................................... 933
Problem Solve Case 1 ............................................................................................................................ 935
*Perform in Your Career ....................................................................................................................... 938
*How Others Perform ............................................................................................................................ 939
Continued Next Page!
INTEGRATED PROJECTS
WORKSHOP 1: Integrating Word and Excel .................................................................................. 943
PREPARE CASE: Updated Menu .............................................................................................. 943-954
Practice Case 1 ...................................................................................................................................... 956
Practice Case 2 ...................................................................................................................................... 957
Problem Solve Case 1 ............................................................................................................................ 958
*Perform in Your Career ....................................................................................................................... 959
*How Others Perform ............................................................................................................................ 959
WORKSHOP 2: Importing and Exporting Data .............................................................................. 961
PREPARE CASE: Coupon Mailing ............................................................................................ 961-971
Practice Case 1 ...................................................................................................................................... 973
Practice Case 2 ...................................................................................................................................... 975
Problem Solve Case 1 ............................................................................................................................ 976
*Perform in Your Career ....................................................................................................................... 977
*How Others Perform ............................................................................................................................ 977
This section homework due by Midnight, Sunday of week 7.
1640/1850 points possible to date
Week 15 and 16
(Mon thru Sun)
11/26/2012
12/3/2012
Last day of class
is December 7th
WORKSHOP 3: Integrating Word, Excel, Access, and PowerPoint ............................................... 979
PREPARE CASE: Restaurant Training ..................................................................................... 979-990
Practice Case 1 ...................................................................................................................................... 992
Practice Case 2 ...................................................................................................................................... 994
Problem Solve Case 1 ............................................................................................................................ 995
*Perform in Your Career ....................................................................................................................... 996
*How Others Perform ............................................................................................................................ 997
WORKSHOP 4: Integrating Word, PowerPoint, Access, Excel, and Outlook ............................... 999
PREPARE CASE: Restaurant Survey Data Collection ........................................................... 999-1013
Practice Case 1 .................................................................................................................................... 1016
Practice Case 2 .................................................................................................................................... 1019
Problem Solve Case 1 .......................................................................................................................... 1022
*Perform in Your Career ..................................................................................................................... 1023
*How Others Perform .......................................................................................................................... 1024
This section homework due by Midnight, Sunday of week 8.
1750/1850 points possible to date
Finals Week
Exam time:
Noon-2pm
Tuesday Dec 11
12/10/2012
thru
12/14/2012
Exam 5 on Outlook and Integration
1850/1850 points possible to date
Check grades with instructor to ensure accuracy of recording.