SOUTH WEST STRATEGIC HEALTH AUTHORITY
Notes of the South West Technology Enhanced Learning Strategy Group held at
South West House, Taunton on 28 June 2012
Present:
Alison Copp, Amanda Gunning, Edward Iles, Julie Smith, Ken Stafford, Nick Jupp,
Nick Napper, Paul Grimes, Paul Norrish, Paula Spokes, Sally-Ann Gabriel, Stephen
Downs, Tricia Ellis.
Apologies:
Alastair Thorn, Alex Mills, Angela Hayday, Clive Gage, Darryn Allcorn, Janine
Osmond, John Stubbs, Kate Cook, Lizzie Ryan, Marc Lyall, Nicola Healey, Pip
Bedingfield, Richard Wortham, Sheila Bliss, Yvonne Glen.
No.
Item
1
Welcome, Introductions and Apologies
Tricia Ellis welcomed everyone to the meeting. The notes of the previous meeting were
discussed. The notes for agenda item 2 (f) stated that the CLU would offer a demo of their
new platform. This didn’t occur before the new platform was introduced. The remainder of
the notes were agreed as correct.
2
National & Regional Updates
Tricia Ellis delivered a presentation on the changing educational landscape. The
presentation can be accessed at: http://workforce.southwest.nhs.uk/elearning/wpcontent/uploads/2012/04/Presentation-on-Changes-to-the-Educational-Landscape.pps
New information since the presentation includes:
 Health Education England has published a document outlining its role.
http://www.dh.gov.uk/health/files/2012/06/Introducing-Health-Education-Englandaccessible-version.pdf
 The TEL Strategy Group will be able to contribute to the new education landscape
by being an expert reference group to support the two LETBs.
 The Academic Health Science Networks briefing document on engaging with
innovation and improvement can be accessed at:
http://www.nhsconfed.org/Publications/Documents/hsrn_briefing_246.pdf
Report from the National SHA e-Learning Leads Meeting of 13/06/2012
a) Group priorities and work plan for 2012-13
Priorities to be completed by March 2013:
 Develop a set of metrics for the value and impact of TEL;
 Demonstrate how TEL supports LETB authorisation criteria;
 Finalise, publish and promote the commissioning guidance;
 Influence the ESR reprocurement process in relation to NLMS;
 Secure a funding stream for the national eLearning portal, repository and tools;
 Engage with, inform and support HEE.
The group agreed that another objective is to increase use of non-stat/mand
eLearning, which requires a variety of approaches, and which should be a further
outcome of all of the above.
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b)
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Publication and promotion of e-learning commissioning guidance
Include suggested minimum IT specification in the guidance document;
Update process flow for adding regional content to NLMS;
Add the document to the e-learning repository;
Promote the commissioning guidance document to groups and individuals;
Promote the commissioning guidance document to national education
commissioners.
c) National eLearning not available via the NLMS
 NHS Institute for Innovation & Improvement Virtual Productives series of e-learning,
the group will seek further clarification about the source of the original funding for
the virtual productive programmes and the commissioning process undertaken for
the e-learning procurement;
 Follow up the potential inclusion of the HPA e-learning in the NLMS;
 Yorks & Humber SHA Fraud package proposal for it to be included in the NLMS
catalogue;
 Hereford and Worcester Locality Board medicines management course - no
progress made, suggest this is promoted as local content via the repository;
 The East of England Do not attempt CPR course is awaiting approval prior to being
added to the NLMS.
d)
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Repository and eLearning Portal update
Problem with generating the NLMS links should be fixed by 10 July;
Some branding issues with the NHS eLearning logo but being worked through;
Encourage Trusts to add their locally-developed content to the repository;
HEE & DH seem supportive of ownership of repository and the e-learning portal
from April 2013.
e)
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E-Learning for Healthcare Update
Introduction to Dementia course now live;
Safeguarding Adults to go live by end June;
Health Informatics to go live by end next week;
IRMA (Ionising Radiation - Medical Exposures) to go live by end June;
18 weeks wait: agreed that this will be modified to produce a score, for local
determination of pass/fail;
Safeguarding Children Levels 1 & 2 updated recently. The courses have no
summative assessment and now have a self certify button on the last screen where
the learner must sign-off to confirm that they have completed the learning. It is
possible to skip through any/all of their courses if the learner wanted to do so. If
they enforced a time limit on each screen it still wouldn’t confirm that any learning
had taken place in the same way that someone could snooze their way through a
lecture at the back of the auditorium. The reason they give for no assessment is
that the learning material is assessed by NHS organisations in different ways and
that it is left to each organisation to determine how they assess the competence of
their people. Organisations could enforce disciplinary action and change the course
completions status if the ESR reports showed that the learner only spent 66
seconds accessing the e-learning course.
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f)
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Skills for Health CLU Update
New platform now live based on Moodle;
2 new posts created - instructional designer and developer;
Ensuring that CLU programmes meet the requirements of the UK Skills Framework;
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3
Issue with non-completion of infection prevention and control courses where the
status is not updating due to tracking issues
Social Care platform now closed down. Social care staff no longer have access to
CLU programmes.
OLM e-Learning Update
May 2012 Update
June 2012 Update
Paula Spokes gave an update to the group. The update documents are also on the
website: http://workforce.southwest.nhs.uk/elearning/strategy-group/
4
Torbay Expo – feedback and discussion
The Torbay Learning Technologies expo took place on 30 March 2012 and featured
speakers such as Clive Shepherd and Steve Wheeler. Exhibitors included Apple, BMJ
Learning, Learning Pool, NHS Diabetes and SMART. The Horizon Centre simulation suite
held sessions demonstrating the benefits of using simulation education. Feedback was
excellent with some delegates commenting that some paid events were not a s good as
this one. Paul Norrish was congratulated for organising the day. There will be another
event in 2013.
To help keep updated with innovation and best practice it was recommended to follow
Clive Shepherd on Twitter @cliveshepherd and via http://clive-shepherd.blogspot.co.uk/
Steve Wheeler on Twitter @timbuckteeth and via http://steve-wheeler.blogspot.co.uk/
Tricia Ellis mentioned that the SHA had co-sponsored an e-books conference held at
Bristol in April that was well attended and received good feedback. Details of the
conference and speaker presentations can be accessed at:
http://www.uwe.ac.uk/library/info/bookings/ebooks/2012_ebooks_prog.htm
5
Local Education & Training Board TEL Briefing Document
Briefing for HEE
We have been tasked to submit a briefing document to the Local Education
& Training Boards outlining the work, benefits and priorities of the group.
The briefing document created by the NHS England SHA eLearning Leads for Health
Education England was circulated as a basis for creating a South West version. Those
attending the meeting split into 3 groups and their comments are reproduced below.
Group 1
 All e-learning available is one repository that is SCORM 1.2 compliant.
Organisations can charge a fee or allow free sharing
 Awareness of international developments and the need to know new ways of
learning.
 Build content to match new learning styles and realistic length of courses with a
max of 20 minutes. Why are people not using the learning with low uptake – is it
because it’s too long.
 Advancement of pathways – not just your job choice, expanded personalised
pathways. Longer development time but more tailored to individual needs.
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Improved user experience of e-learning on NLMS, ease of use and email
reminders.
Passport and MOT the way forwards for us all.
Group 2
Purpose
Take 2 aims from Terms of Reference
List of members
This paper highlights to the LETB:
 The priorities for the group….
 Continuing work
 Benefits of the group
 Recommendations
Benefits delivered by the group:
 Expert reference group
 Broad spectrum of membership
 Mixed representation organisationally
 Cohesive OLM/National Links/IM&T rep
 Voice of the workforce
 Shaping national documents/guidelines relating to technology
 Pilot/testing out national packages
 Sharing of ideas/experience learning and guiding
Key regional priorities
Terms of reference bullet points
Our recommendations to the LETB:
 A single access point/platform (consider the plate /role of NLMS and
Learning4Health
 Seamless for the user
 Reporting compliance and functionality linked for a competent workforce
 Encourage /promote closer collaboration with IM&T workforce
 Embrace and embed TEL throughout the South West.
The Group will continue to:
 Influence the LETBs
 Provide expert advice to the LETBs re TEL
 Support implementation of TEL
 Procure as appropriate local packages
 Ensure that the workforce has equitable access
 Maintain a collective understanding of the opportunities needs and challenges etc
[from national briefing paper]
 Help identify and articulate etc [from national briefing paper]
 Influence strategic impact and value of technology
Group 3
Challenges
 ESR interface to third party systems
Open competition local decisions, best value, revalidation
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6
National library starting to duplicate titles
No show to some national content – local decision making
Content currently won’t run on mobile/smart technology as it isn’t designed for
HTML5.
Course length – more bite size
Intelligent learning
NLMS – tick box to show me just the national e-learning content
Innovation Showcase – session 1
Paul Norrish showed an episode of BBC Click which featured virtual classrooms and the
use of online video lessons from the Khan Academy.
http://news.bbc.co.uk/1/hi/programmes/click_online/9731580.stm
http://www.khanacademy.org/
The Khan Academy uses the flipped classroom principle to deliver theory online and
follow-up face to face sessions for problem solving and reinforcing the learning objectives.
TED Talks http://www.ted.com/talks were also recommended as a source of online
lectures from expert speakers.
7
Innovation Showcase – session 2
Nick Napper outlined the mandatory training MOT test used at Taunton & Somerset NHS
Trust. The principle is that everyone attends face to face mandatory training once, usually
on induction. The key driver was to assess the knowledge of the staff and not primarily to
save money. The refresh period for mandatory training is 3 years and the refresher training
is delivered via an online MOT quiz. Local fire evacuation training is still delivered in the
ward areas etc as usual.
There are 2 quizzes; one for clinical staff consisting of 12 tests/topics and one for nonclinical staff consisting of 11 topics. Each quiz has randomly selected questions drawn
from a question bank. Each employee has 2 attempts at the quiz. Failure requires the
employee to attend a face to face session.
There are no online courses, just the quiz which take approximately 30 minutes to
complete. The 3 year refresh period was agreed between the Risk team and the L&D
team. The Trust has achieved NHS LA level 3.
8
Discussion on Instructional Design and Learning Styles
The “fact or fishy” quiz formed the basis of a discussion on instructional techniques.
Nick Napper was thanked for creating the PowerPoint slides.
(http://workforce.southwest.nhs.uk/elearning/wp-content/uploads/2012/04/Fact-or-FishyQuiz.pps)
9
Dates of next meetings
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Tuesday 9 October 2012 - Meeting Room 1, South West House, Taunton
Thursday 24 January 2013 - Meeting Room 1, South West House, Taunton
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