Heather V. Duarte ERIC Database IRLS - 532 A Comparison of the ERIC Database Using EBSCO and DialogClassic Heather V. Duarte IRLS – 532, Spring 2009 Heather V. Duarte ERIC Database IRLS - 532 Introduction Are all databases made equally? The obvious answer to this question is no. Comparing different databases could be the equivalent of comparing apples to oranges. There is, however, a comparison that can be made. Many databases are offered by various vendors. Each of these vendors has a different search engine and allow for different ways to search the database. The ERIC database is offered by two well known vendors, EBSCO and DialogClassic. The following is not an attempt to compare the usability of these vendor's search engines, but a direct comparison of the ERIC database and search functions offered by each of these vendors. Will the database be equal for both EBSCO and DialogClassic? Or will they look like two entirely different databases? Database Content The ERIC database is remarkably similar from both the EBSCO and DialogClassic vendors. In fact, they are almost entirely identical in content. ERIC stands for Education Resource Information center. The primary function of this database, according to both EBSCO and DialogClassic (EBSCO Help, ERIC Bluesheet, 2009), is the provide access to educational literature and resources. While EBSCO only generalizes the content of the database to the statement above, the DialogClassic bluesheet takes this a step further by providing a list of subjects covered. These are listed as: “Adult, Career, and Vocational Education, Counseling and Personnel Services, Elementary and Early Childhood Education, Educational Management, Handicapped and Gifted Children , Higher Education and Junior Colleges, Information Resources, Languages and Linguistics, Reading and Communication Skills, Rural and Urban Education, Small Schools, Science, Mathematics, and Environmental Education, Social Studies and Social, Science Education, Teacher Education, Tests, Measurement, and Evaluation (ERIC Bluesheet, 2009).” The database contains over 1,300,000 records for both vendors, and most are peerreviewed (EBSCO Help, ERIC Bluesheet, 2009). The database also provides links to over 317,000 full-text documents although this is only mentioned for the EBSCO vendor (EBSCO Help). The ERIC database contains articles from over 1,000 journals (ERIC, 2009) which are included in the Current Index of Journals in Education (CIJE) and the Resources in Education Index (RIE) (EBSCO Help). The University of Arizona contains both of these print equivalents dating from 1969 to 1994 for the CIJE and from 1980 to 1992 for RIE (ERIC, 2009). It is interesting to note that EBSCO does not mention any specific types of documents that the ERIC database contains, but the DialogClassic Heather V. Duarte ERIC Database IRLS - 532 bluesheet does: “Reports, Audiovisual Media, Bibliographies, Books and Monographs, Conferences, Symposia, Meetings, Directories, Government Documents, Journal Articles, Software Descriptions, Theses and Dissertations (ERIC Bluesheet 2009).” The database dates back to 1966 for both databases (EBSCO Help; ERIC Bluesheet, 2009), but some full-text is available prior to that date from the EBSCO vendor (ERIC, 2009). This detail is never mentioned for the Dialog vendor. EBSCO and DialogClassic updates ERIC monthly, but EBSCO also updates anytime new or updated content is received (EBSCO Support, 2009, ERIC Bluesheet, 20009). A Couple Other Things... Looking at additional sources (National University Library System, 2009), it can be seen that the ERIC database is actually sponsored by the U.S. Department of Education. Another source indicates that there are a variety of users for this database including: education researchers, teachers, parents, librarians, and also the general public (About the ERIC Collection). Search Features Basic Search EBSCO. The basic search for EBSCO searches the ERIC database for the title, author, subjects (descriptors and identifiers), institution name, core subjects, and abstract summary fields (EBSCO Help). The basic search allows for only one search field and offers 3 choices to search: “Boolean/phrase, find all of my search terms, find any of my search terms.” Phrases can be searched through the use of quotation marks, which is important since all of the fields in the basic search are word indexed. For example, a search of polar bear retrieves 19 articles, but using quotation marks it only retrieves 10. In addition, Boolean operators, wildcards, truncation, and proximity operators can also be used if the user is aware how to do so. There are a number of limiters that can be used to focus results. One limiter called “apply related words” searches synonyms and plurals if clicked off (ESBCO Help). The search also offers the choice of limiting the search by searching for full-text documents, peer-reviewed articles, publication type, journal name, ERIC number, date published, intended audience, and language. The publication type and intended audience limiters each have a dropdown menu to make choices easier. The date published field can either be done by simply imputing years or by additionally choosing months from a drop down menu. Finally there are also limiters allowing the user to search for additional articles within the Health Sciences Library and JSTOR articles. Continuing the search above, if I wanted to search for English documents published in the year 2009, I would enter the phrase polar bear in quotation marks. Then under Heather V. Duarte ERIC Database IRLS - 532 limiters, I would put English under the Language limiter and put the Publication Date limiter as January 2009 to December 2009. Upon searching with these limiters, 1 result is retrieved. DialogClassic. The basic search in DialogClassic searches the fields abstract, descriptor, identifier, note, and abstract (ERIC Bluesheet, 2009). Searching dialog is somewhat different than searching EBSCO. Like EBSCO, Boolean operators, truncation, wildcards, and proximity operators can be used if it is known how to utilize them. Since the basic search fields in DialogClassic are word indexed (only the descriptor and identifier are both word and phrase indexed), any phrase searching must include (w) or DialogClassic will search each term separately. This is the equivalent to searching with quotation marks in EBSCO. To give an example of this, if the term polar bear is searched without the (w) the following will result: ? s polar bear S1 0 POLAR BEAR Compare this to the proper result: ? s polar(w)bear S2 385 1811 14 POLAR BEAR POLAR(W)BEAR As you can see, DialogClassic searches each word separately. Like EBSCO, it is important to indicate phrase searching. The only difference is, DialogClassic will actually show the search as a step by step process and the user can identify their mistake. The results are easily lumped into groups called “sets.” Limiters work somewhat differently in DialogClassic, but they are offered. The actual limiters listed for ERIC on the Dialog Bluesheet are abstract, RIE subfile, CIJE subfile, English language document, records that do not have abstracts, non-English language documents, and publication year. To use these, the user must identify the set which the limiter is to be used on. This is done using the appropriate command for the set and limiter. The following is a continuation of the above search, limiting to English documents. ? s s1/noneng S2 6 S1/ENG While these are the actual “limiters” mentioned, it should be noted that any of the index fields for a record can be searched and used as a limiter. There are many of these fields, including: ERIC document number, author, availability, ISBN, contact/grant number, corporate source, document type, full-text availability, government/education level, Heather V. Duarte ERIC Database IRLS - 532 journal announcement, journal name, language, number of references, publication date, publication year, report number, record type, ISSN, source information, sponsoring agency, record status, target audience, update, year added (ERIC Bluesheet, 2009). Unlike actual limiters, these must be searched individually and then combined with the appropriate search set using Boolean operators. The following is the above search continued, searching for a document with the publication year of 2009. ? s PY=2009 S3 23939 PY=2009 8 23939 1 S2 S3 S2 AND S4 ? s s2 and s3 S4 The actual word and phrase searching have different methods for each vendor, but they are almost the same. The limiters are all provided on the search page in EBSCO and are immediately used to filter results. DialogClassic, on the other hand, requires the user to search the phrase first and then apply the limiter. In addition, most of the actual limiters might not be very useful. In order to limit a search in DialogClassic by other means, a separate search using the appropriate index field must be used, and then it must be combined with the phrase search done previously. This requires a few extra steps. However, this also allows DialogClassic more options in limiting results since there are more index fields that can be used. It is interesting to note that only one EBSCO limiter is not available in DialogClassic, and that is limiting to peer-reviewed articles. All of the searchable indexes available in DialogClassic include the limiters available to EBSCO and much more. In this way, it can be said that DialogClassic is perhaps more versatile. Author Field ESBCO. ESBCO's author field is word indexed (EBSCO Help). It searches the author's last name followed by a first name or initial. Searching for Graff, R in EBSCO retrieves no results, but searching for Graff, Robert retrieves 20 results. Without browsing the index by author, a simple author search will result in retrieving any authors with the input last name and first name or initial. With this, a middle initial is not needed for an effective search. DialogClassic. DialogClassic's author field is phrase indexed (ERIC Bluesheet, 2009). To search this, the command s au=author'sname must be used. As an example, the same search done above in ESBCO will be done in DialogClassic. ? s au=graff, r S1 0 AU=GRAFF, R Heather V. Duarte ERIC Database IRLS - 532 ? s au=graff, robert S2 1 AU=GRAFF, ROBERT ? s au=graff, r? S3 AU=GRAFF, R? 27 As can be seen by the above search, it is also difficult to search using only the author field. Searching by last name, first initial yielded no results, while using the last and first name only retrieved one. The last search used last name and first initial, followed by the truncation symbol. This resulted in 27 names retrieved. It would seem that the databases differ in their ease of searching by author. Because EBSCO is word indexed, the user does not need to know the first name, initial, or even a middle name or initial. DialogClassic is phrase indexed and it searches the exact name you put into the database. This requires that you already know what the exact name is. The only way to get around this is to browse an index or use truncation like in the above example. Indexes to be Searched Since this has already been touched on briefly in the Basic Search category, a list has been provided below for easy comparison of the indexes which can be searched by each vendor. The type of indexing for each field is also included. Indexes Searchable by EBSCO and Dialog Classic (EBSCO Help; ERIC Bluesheet, 2009) EBSCO Indexing DialogClassic Indexing Abstract Word Abstract Word Intended Audience Word Target Audience Phrase Accession Number Phrase ERIC Document Number Phrase Author Word Author Phrase Level of Availability Word Availability Word ISBN Phrase ISBN Phrase Contract Number Word Contract/Grant Number Word & Phrase Subjects Phrase Descriptor Word & Phrase Date of Publication Numerically Indexed Publication Date Phrase Educational Level Word Government/Education Level Phrase Heather V. Duarte ERIC Database IRLS - 532 Full-text Phrase Full-text Available Phrase Institution Name Word Corporate Source Sponsoring Agency Word & Phrase Word ISSN Phrase ISSN Phrase Journal Name Phrase Journal Name Phrase Language Phrase Language Phrase Publication Type Phrase Document Type Word & Phrase Report Number Word Report Number Word & Phrase Peer Reviewed Phrase Source Word Source Information Not searchable Subject Word Identifier Word & Phrase Title Word Title Word Journal or Document Phrase Document Type Word & Phrase Year of Publication Numerically Indexed Publication Year Phrase Note Word Dialog Accession Number Not Searchable Full-Text Link Not Searchable Number of References Phrase Journal Announcement Phrase Record Type Phrase Year Added Phrase Record Status Word Update Phrase URL/Original Source Link Not Searchable As the chart above shows the vendors offer almost identical fields for searching, even if a few go by different names. EBSCO offers only one field which cannot be searched by DialogClassic: peer-reviewed. DialogClassic, on the other hand, has a number of fields not included by EBSCO: note, number of references, journal announcement, record type, year added, record status, and update. There are also a number of additional fields in DialogClassic which were not included in ESBCO, but are also not searchable: Dialog accession number, full-text link, and URL/original source link. Overall, the search fields provided by each vendor are almost identical, with DialogClassic offering a few additional fields. It is also interesting that some of the fields are indexed differently. Heather V. Duarte ERIC Database IRLS - 532 Wildcard/Truncation/Proximity Operators In EBSCO and DialogClassic wildcards are represented by either a question mark ?. The symbol ? is used to replace an unknown character (EBSCO Help; Dialog Lab Workbook, 2005). For example: EBSCO: organi?ation DialogClassic: s organi?ation finds organization, organisation In EBSCO, the # symbol is used in places where an additional character may be added (EBSCO Help). This is useful in the case of alternate spellings: colo#r finds color, colour This cannot be done in DialogClassic. In DialogClassic the only wildcard available is the one which replaces an unknown character (Dialog Lab Workbook, 2005): s col??r finds colour, but not color In EBSCO, truncation is represented by an asterisk *. In DialogClassic, it is represented by a question mark ?. This is typically used with a word root and then the * or ? symbol. This retrieves all forms of that root word (EBSCO Help; Dialog Lab Workbook, 2005): EBSCO: injur* DialogClassic: injur? finds injury, injuries, injured, injuring Proximity operators are composed of (N) or (W). (W) is used to search an exact phrase, one word after another. This operator is critical to use in DialogClassic because phrase searching cannot be done without it. (N) is used to retrieve results which are a phrase but with no regard to word order. A number can be included after N or W to represent the number of words that can be between the indicated words. In EBSCO, parentheses are not required for the (W) operator to work, but they are in DialogClassic. Parentheses are required to make the (N) operator work properly in both EBSCO and DialogClassic (EBSCO Help; Dialog Lab Workbook, 2005): DialogClassic: test(W)answers Finds the phrase test answers. EBSCO: test W5 answers Heather V. Duarte ERIC Database IRLS - 532 DialogClassic: test(W5)answers This search would retrieve results like test answers or test with wrong answers. A result like answers for the test would not be retrieved because the search terms are not in the proper order. As long as the words appear in the proper order and within the number or words given, the results will be retrieved. EBSCO: (test N5 answers) DialogClassic: test(N5)answers This search, unlike the one above, has no regard to word order. As long as the search terms are within the allotted number of words of each other, they will be retrieved. This search would yield results like test with wrong answers or answers for the test. Overall the options for truncation and proximity searching are practically identical for both vendors, with the only difference being slight syntax changes. The only search option that is different is the availability of the # wildcard in EBSCO. Displaying Results Since this section requires the use of results, we will start with doing a simple phrase search with each vendor for the phrase “test answers.” In EBSCO, results are automatically sorted in descending date. This can easily be changed by a drop down menu which offers the differing sorting options: date descending, date ascending, author, source, relevance. DialogClassic offers slightly different options for sorting results. For this vendor the results can be sorted by author, corporate source, journal name, publication date, publication year, and title. The following offers an example of sorting by journal name: ? s test(w)answers S1 96771 13135 247 TEST ANSWERS TEST(W)ANSWERS ? sort s1/all/JN S2 247 Sort S1/ALL/JN The last command stated to sort, and then which set to sort, which results out of that set to sort, and finally how to actually sort it. A big difference between DialogClassic and EBSCO is that the effect of the sorting cannot be seen unless you bring up the actual results. Heather V. Duarte ERIC Database IRLS - 532 EBSCO offers a limited amount of information in the initial record display. The following is an example of a record taken directly from the search results page: 1. When Web Sites Post Test Answers, Professors Worry Full Text Available . By: Young, Jeffrey R.. Chronicle of Higher Education, v54 n47 pA8 Aug 2008. (EJ808736) Database: ERIC Add to folder HTML Full Text Search the UA Library Catalog Notes: Please refer to the Catalog to locate this journal This provides limited information. In order to get more detailed information about the article the user can hover the cursor over the magnifying glass icon. This brings up a record with a moderate amount of information. Another option is to click on the article in the EBSCO database. This will lead to a full bibliographic record like the one listed below: Title: When Web Sites Post Test Answers, Professors Worry Author(s): Young, Jeffrey R. Source: Chronicle of Higher Education, v54 n47 pA8 Aug 2008. 1 pp. ISSN: 0009-5982 Descriptors: Web Sites, Test Items, Ethics, Cheating, Tests, College Students, Copyrights, Legal Responsibility Abstract: Several Web sites have emerged in recent years that encourage students to upload old exams to build a bank of test questions and answers that can be consulted by other students. This article reports that some professors have raised concerns about these sites, arguing that these could be used to cheat, especially if professors reuse old tests. Demir A. Oral, a Web designer living in San Diego, started his online test collection, PostYourTest.com, because he felt that such materials were already available to some students but not others. So far, Mr. Oral's site offers more than 500 tests, and about 400 to 500 students have registered to use it. The site is free to students and is supported by advertising. Many of the tests are for courses at the University of California at San Diego, where Mr. Oral recently took a course and where he has promoted the site. More than 40 professors have contacted PostYourTest.com and insisted that their materials be removed. Abstractor: ERIC Language: English Number of Pages: 1 Publication Type: Journal Articles; Reports - Descriptive Availability: Heather V. Duarte ERIC Database IRLS - 532 Not available from ERIC Chronicle of Higher Education. 1255 23rd Street NW Suite 700, Washington, DC 20037. Tel: 800-728-2803; e-mail: circulation@chronicle.com; Web site: http://chronicle.com.ezproxy1.library.arizona.edu/archive URL: http://chronicle.com.ezproxy1.library.arizona.edu/archive Journal Code: SEP2008 Entry Date: 2008 Accession Number: EJ808736 Persistent link to this record (Permalink): http://ezproxy.libr Database: ERIC Full Text Database: Academic Search Complete View Links: Search the UA Library Catalog Notes: Please refer to the Catalog to locate this journal DialogClassic is somewhat unique in the way it offers to show information from the bibliographic record. To do this in DialogClassic a command code must be input which indicates type, the set, format, and which records. An example of this would be t s1/6/2. This indicates set 1 in format 6, only brining up information on record 2. The following is a list of formats available for the ERIC database for DialogClassic (ERIC Bluesheet, 2009): 1. 2. 3. 4. 5. 6. 7. 8. DIALOG Accession Number Full Record except Abstract Medium -- Bibliographic Citation Full Record with Tagged Fields Full Record Free – Title, ERIC Document Number, Clearinghouse Number, and Publication Year Long -- Bibliographic Citation and Abstract Short – Title, ERIC Document Number, Clearinghouse Number, and Indexing 9. Full – Full Record K. KWIC (Key Word In Context) displays a window of text; may be used alone or with other formats Continuing from the above search (phrase search for test answers); I will display a few examples of the most common formats for a bibliographic record in DialogClassic. Format 3-Medium-Biblioigraphic Citation ? t s1/3/2 Heather V. Duarte ERIC Database IRLS - 532 1/3/2 DIALOG(R)File 1: ERIC (c) format only 2009 Dialog. All rights reserved. 0012092510 ERIC Number: EJ808736 When Web Sites Post Test Answers, Professors Worry Young, Jeffrey R. 1 pp. Chronicle of Higher Education v54 n47 pA8 Aug 2008 August 1, 2008 (20080801) Format 6—Free – Title, ERIC Document Number, Clearinghouse Number, and Publication Year ? t s1/6/2 1/6/2 DIALOG(R)File 1: ERIC (c) format only 2009 Dialog. All rights reserved. 0012092510 ERIC Number: EJ808736 When Web Sites Post Test Answers, Professors Worry August 1, 2008 (20080801) Format 8--Short – Title, ERIC Document Number, Clearinghouse Number, and Indexing ? t s1/8/2 1/8/2 DIALOG(R)File 1: ERIC (c) format only 2009 Dialog. All rights reserved. 0012092510 ERIC Number: EJ808736 When Web Sites Post Test Answers, Professors Worry August 1, 2008 (20080801) Descriptors: Web Sites; Test Items; Ethics; Cheating; Tests; College Students; Copyrights; Legal Responsibility Dialog Update Date: 20090921; 04:57:02 EST Format 7--Long -- Bibliographic Citation and Abstract ? t s1/7/2 Heather V. Duarte ERIC Database IRLS - 532 1/7/2 DIALOG(R)File 1: ERIC (c) format only 2009 Dialog. All rights reserved. 0012092510 ERIC Number: EJ808736 When Web Sites Post Test Answers, Professors Worry Young, Jeffrey R. 1 pp. Chronicle of Higher Education v54 n47 pA8 Aug 2008 August 1, 2008 (20080801) ISSN: 0009-5982 Available From: Chronicle of Higher Education. 1255 23rd Street NW Suite 700, Washington, DC 20037. Tel: 800-728-2803; e-mail: circulation@chronicle.com; Web site: http://chronicle.com/archive Language: English Document Type: Journal Articles; Reports - Descriptive Record Type: Abstract Record Status: New Year Added: 2008 Journal Announcement: SEP2008 Number of Reference: 0 Several Web sites have emerged in recent years that encourage students to upload old exams to build a bank of test questions and answers that can be consulted by other students. This article reports that some professors have raised concerns about these sites, arguing that these could be used to cheat, especially if professors reuse old tests. Demir A. Oral, a Web designer living in San Diego, started his online test collection, PostYourTest.com, because he felt that such materials were already available to some students but not others. So far, Mr. Oral's site offers more than 500 tests, and about 400 to 500 students have registered to use it. The site is free to students and is supported by advertising. Many of the tests are for courses at the University of California at San Diego, where Mr. Oral recently took a course and where he has promoted the site. More than 40 professors have contacted PostYourTest.com and insisted that their materials be removed. (Abstractor: ERIC ) External Link: http://chronicle.com/archive Format 9--Full – Full Record ? t s1/9/2 1/9/2 DIALOG(R)File 1: ERIC (c) format only 2009 Dialog. All rights reserved. 0012092510 ERIC Number: EJ808736 When Web Sites Post Test Answers, Professors Worry Young, Jeffrey R. 1 pp. Chronicle of Higher Education v54 n47 pA8 Aug 2008 August 1, 2008 (20080801) ISSN: 0009-5982 Available From: Chronicle of Higher Education. 1255 23rd Street NW Suite 700, Washington, DC 20037. Tel: 800-728-2803; e-mail: circulation@chronicle.com; Web site: http://chronicle.com/archive Heather V. Duarte ERIC Database IRLS - 532 Language: English Document Type: Journal Articles; Reports - Descriptive Record Type: Abstract Record Status: New Year Added: 2008 Journal Announcement: SEP2008 Number of Reference: 0 Several Web sites have emerged in recent years that encourage students to upload old exams to build a bank of test questions and answers that can be consulted by other students. This article reports that some professors have raised concerns about these sites, arguing that these could be used to cheat, especially if professors reuse old tests. Demir A. Oral, a Web designer living in San Diego, started his online test collection, PostYourTest.com, because he felt that such materials were already available to some students but not others. So far, Mr. Oral's site offers more than 500 tests, and about 400 to 500 students have registered to use it. The site is free to students and is supported by advertising. Many of the tests are for courses at the University of California at San Diego, where Mr. Oral recently took a course and where he has promoted the site. More than 40 professors have contacted PostYourTest.com and insisted that their materials be removed. (Abstractor: ERIC ) External Link: http://chronicle.com/archive Descriptors: Web Sites; Test Items; Ethics; Cheating; Tests; College Students; Copyrights; Legal Responsibility Dialog Update Date: 20090921; 04:57:02 EST The results display is probably the one area where DialogClassic and EBSCO are truly set apart. EBSCO only offers two options for reviewing results bibliographic data and DialogClassic offers ten. The sorting options are also different. Only a couple of the sorting options are the same. Interestingly enough, there is one common feature both vendors have. Neither database offers a visual indication (bold, highlighting) of why the articles were retrieved. Outputting Results In EBSCO, the options for printing, saving, e-mailing and exporting are all indicated by icons in the upper right of the full bibliographic record (EBSCO Help). Printing in ESBCO is indicated by the little printer icon in the upper right. Upon clicking this, a new page comes up with additional options. If you are in a folder an option appears to remove the items from the folder after printing. There is an option to estimate the number of pages you wish to print. There is also a check off box for HTML full text and search history. The last options are to choose between standard field format, citation format, or customized field format. Clicking the first two options will then allow you to further specify what you wish to print through a dropdown menu. The last option lets you choose which fields you wish to print (EBSCO Help). Clicking the little floppy disk icon in the upper right allows you to save in EBSCO. The page that comes up offers most of the same options available on the printing page: Heather V. Duarte ERIC Database IRLS - 532 remove items from folder after saving, HTML full-text, search history, standard custom format, citation format, and customized field format. This page lacks an option to approximate the page numbers, but gains an additional option to check off: HTML link(s) to article(s) (EBSCO Help). E-mailing in EBSCO is accomplished by clicking on the letter icon in the upper right. The new page allows the user to see where the information will be e-mailed from. The user is also able to input their e-mail address, a subject for the e-mail, additional comments, and the option of rich or plain text e-mail. Like the other pages, other options are available: remove items from folder after e-mailing, HTML full-text, search history, standard field format, citation format, and customized field format (EBSCO Help). Exporting in EBSCO is done by clicking on a paper icon with a green arrow. This page is much simpler than the others. The user simply has to click on the option they wish for exporting and then click save (EBSCO Help). DialogClassic allows printing and saving of search history easily. One can simply highlight the information then click the printer or save icon (there is also a dropdown menu to choose the save format). This can also be accomplished by highlighting the material, copying it to the editor and printing or saving it from there. This is also the best way to export bibliographic data, since there is no other option to do so. Saving search history can also be done using the save or save temp commands. Save will allow you to save the search until you release it using the release command. Save temp will store the search for a week (Dialog Lab Workbook, 2005). Otherwise, printing, saving and e-mailing is normally done by command. This command is summarized as printing. The command for printing is much the same as displaying the results. It includes indicating the set, format and range of records. The following indicates to print the first five records of set 1 in format 6 (Dialog Lab Workbook, 2005): ? print s1/6/1-5 Records can be sent to a physical mail address, e-mail, or fax. It is possible to change these using the commands: EDIT ADDRESS, EDIT ADDRESS FAX, EDIT ADDRESS EMAIL. To print to one of these the command address must be added at the end of the print command and the saved address name or number (Dialog Lab Workbook, 2005): ? print s1/6/1-5 address adjohn A custom title can be added using the print title command (Dialog Lab Workbook, 2005): ? print title Custom Title Heather V. Duarte ERIC Database IRLS - 532 Additional Features EBSCO offers an option to change the language of the interface and also allows for translating of documents. Other features offered include the use of a thesaurus, index, folders as well as a page for search results and a visual search page (EBSCO Help). EBSCO offers a unique option in addition to saving, printing, e-mail, and exporting. There is an additional icon in the upper right that is simply a yellow document. Clicking on this brings up a number of different citations for the document including MLA, AMA, APA, Chicago/Turabian: Author-Date, Chicago/Turabian: Humanities, and Vancouver/ICMJE (EBSCO Search, 2009). DialogClassic offers a unique set of commands called identify duplicates and remove duplicates. These commands are somewhat self-explanatory and perhaps are only useful when searching multiple databases using DialogClassic (Dialog Lab Workbook, 2005). DialogClassic also offers another command called expand. This is used to browse terms or names much like the index in EBSCO (Dialog Lab Workbook, 2005). Both vendors offer technical support. However, I was unable to locate any hours for DialogClassic (EBSCO Help; ERIC Bluesheet, 2009). Conclusion Overall the ERIC database is identical in content for each vendor. The only notable differences are that DialogClassic offers more detail as to what the database contains and EBSCO offers an additional update. Time coverage and content seems to be identical otherwise. The searches for both databases are fairly similar, despite the drastically different methods used. In a basic search, DialogClassic seems more intent on brining up results relating to the topic, at least on the surface. However, EBSCO offers different and additional fields that are searched including title and author which can be useful in performing a basic search. The limiters for each database are practically identical. Each vendor offers almost the same indexes to be searched or used as a limiter. EBSCO only offers one, peer-reviewed, that is not offered by DialogClassic. In contrast, DialogClassic does offer a few additional fields as well. Otherwise, the indexes are almost identical. Interestingly enough, the fields are indexed differently according to the vendor. For example the author field is word indexed in EBSCO and phrase indexed in DialogClassic. Heather V. Duarte ERIC Database IRLS - 532 The proximity operators, truncation, and wildcards are all identical for both vendors save one difference. EBSCO offers an option to use a pound # symbol to allow for additional characters, such as for different spellings like color and colour. Both vendors offered sorting options for the results, but the sorting was drastically different for each database. The options for viewing bibliographic data were also very different. DialogClassic had far more options for displaying various amounts of data from the bibliographic record. Despite this, neither database had any visual indication of why the records were chosen. Finally, both databases offered options for saving, e-mailing, printing, and outputting. However, DialogClassic was very limited in the way it saves, prints, and outputs, although it did have options for print records to be mailed. EBSCO offered many more options for what (citation, article, etc.) to save/print/e-mail. It would seem that with the exception of indexing, sorting options, display options, and outputting options, the vendors’ options for the ERIC database are, overall, practically identical. Many of the differences can most likely be attributed to the differences in searching format for each database (one is web based and the other command based). These changes were most likely made to provide more ease in searching the database through the vendor. Otherwise, it would seem that the ERIC database, no matter if searched through EBSCO or DialogClassic, is pretty much the same database! All vendors may not be equal, but these are as close as it is going to get! Heather V. Duarte ERIC Database IRLS - 532 References About the ERIC Collection. Retrieved December 7, 2009 from http://www.eric.ed.gov/ ERICWebPortal/resources/html/collection/about_collection.html.. Dialog Lab Workbook (2005). Retrieved December 7, 2009 from http://gep.dialog.com/instruction/workbook/gep-0230017_lab_workbook2005.pdf. EBSCO Help. ERIC. Retrieved December 7, 2009 from http://support.ebsco.com.ezproxy1.library.arizona.edu/help/? int=ehost&lang=en&feature_id=Databases&TOC_ID=Always&SI=0&BU=0&GU=1&PS=0&ver =live&dbs=,eric. ESCO Support. (2009). How often is the ERIC database updated? Retrieved December 7, 2009 from http://support.ebsco.com.ezproxy1.library.arizona.edu/knowledge_base/detail.php?topic=&id=24 26&page=1. ERIC. (2009). University of Arizona Libraries: Databases Detail. Retrieved December 7, 2009 from http://www.library.arizona.edu/search/articles/dbDetail.php? shortname=eric_ebsco. ERIC Bluesheet. (2009). Dialog. Retrieved December 7, 2009 from http://library.dialog.com/bluesheets/html/bl0001.html#ID. National University Library System. (2009). View Databases Alphabetically. Retrieved December 7, 2009 from http://library.nu.edu/FindResources/JournalArticles/byDatabase.html.