1 HARVARD KENNEDY SCHOOL MLD -353M – FOLLOWERSHIP Fall 2013 Faculty: Professor Barbara Kellerman Office Location: Center for Public Leadership, Taubman, #158 Phone: (617) 495-7570 E-mail: Barbara_kellerman@harvard.edu Office Hours: By appointment; e mail Professor Kellerman directly in order to set up. Faculty Assistant: Klara Kabadian Office Location: Belfer Bldg, B-117D E-mail: klara_kabadian@harvard.edu Course assistant: TBD Schedule of Classes: Tuesdays and Thursdays – 11:40 AM to 1:00 PM Classroom: L 382 Class Dates: September 5 to October 17 Barbara Kellerman MLD-353M Fall 2013 2 Course Description Young Alexander conquered India He alone? Caesar beat the Gauls Was there not even a cook in his army? Philip of Spain wept as his fleet Was sunk and destroyed. Were there no other tears? From, Bertolt Brecht, “A Worker Reads History” It never was accurate to say that leaders are of major importance and followers of nearly none. And now, in this second decade of the 21st century, to obsess about leaders at the expense of followers is to misunderstand how change is created. Evolutionary and sometimes revolutionary changes in cultures and technologies are two explanations for why at this moment in time leaders generally are weaker than before, and followers generally are stronger. This shift in the balance of power, authority, and influence is, moreover, transcendent – it crosses whatever the traditional boundaries between nations, regions and cultures, and between the different sectors as well. This course is then intended as a corrective to the conventional - leader-centric - wisdom. It focuses on followership rather than on leadership – which is not to say that leaders are excluded from the discussion. Rather it is to take a more integrative, synergistic, holistic view of how the world now works. The underlying assumption is that things change, among them leadership and followership. The primary purpose of the course is to enlighten, to provide an intellectual perspective that is different from, more complex than, the usual one. Additionally there is a practical application. The contents of the course necessarily have implications for how to exercise good leadership and good followership, and for the converse, for how to check bad leadership and bad followership. It simply stands to reason that if followers are increasingly emboldened and empowered, in order to lead wisely and well leaders will have to take them into account as never before. Similarly, it simply stands to reason that if followers are increasingly emboldened and empowered, in order to follow wisely and well followers will have to take into account their newfound capacity to make themselves heard. Barbara Kellerman MLD-353M Fall 2013 3 This course is a module – so we cannot do followership full justice. But what we can do is to embark on a journey of understanding that should change how you think and could change what you do. Remember: most of the time most of our lives most of us are followers, not leaders. And even on those relatively rare occasions we are leaders, followers necessarily are alongside. Course Format I like a lively classroom. Most (though not all) of our classes will, then, be a mix – first content delivered informally by me, second group discussion characterized by inclusive participation. The expectation is that each of the students will learn from me, and from the course materials, and from each other. Course Requirements First, as above implied, it is expected that each student participate actively in the class discussion, at least in so far as class size will allow. In general, to “participate” is to contribute, in class, to the collective conversation. This mandates that each of the readings be completed in time for each of the classes. As well, each student will, toward the end of the module, be asked to give a very brief oral presentation. Second, students are expected to submit (in hard copy) on Thursday, September 26 a 4 to 6 page paper (typed, double-spaced) that addresses a single question raised by the class readings and/or class discussions. An instruction sheet on short papers will be provided. It will clarify the parameters of the assignment, and indicate what a good short paper for this class should look like. Third, students will be asked to submit (in hard copy) on the last day of class, Thursday, October 17, a second paper that is between 8 and 10 pages long. This paper should be a case study of followership – one based on your own experience, either as a leader/superior or as follower/subordinate. I will say more about this second paper in class; guidelines will also be provided. I recommend that you include in both of your papers a brief list of endnotes and a brief biography. Finally, please note that the syllabus indicates that there is one evening session, on Wednesday, October 9; it will enable us together to see a film. In the event you are unable to attend the evening session, please see the film on your own time by the date indicated. Course Grading Students will be evaluated on the basis of: The vigor and competence of their oral participation The ambition and competence of their written submission Barbara Kellerman MLD-353M Fall 2013 4 Grades will be determined in approximate accord with the following percentages: Participation – 40% Papers – 60% (first paper 25%; second paper 35%) Final Notes First, the use of computers and all other devices is prohibited during class. Second, in the event you must arrive late to class or leave early, please inform me in advance of the class session. Third, on the remote chance that you must miss more than one class, please explain your situation to me. Fourth, the syllabus that follows should be considered final. However, small adjustments might still be made during the term - either at my initiative or at yours. Finally, feel free to contact me at any point with any questions or concerns. I am always available by e mail promptly to reply and/or to set up an appointment to meet. Course Readings There are books recommended for purchase. They will constitute some measure of the module. They are available in the bookstores including The Coop. Ira Chaleff, The Courageous Follower: Standing Up To and For Our Leaders (BerrrettKoehler, 2009). Albert O. Hirschman, Exit, Voice, and Loyalty: Reponses to Decline in Firms, Organizations, and States (Harvard University Press, 1970). Barbara Kellerman, Followership: How Followers are Creating Change and Changing Leaders (Harvard Business Press, 2008). Barbara Kellerman, The End of Leadership (HarperCollins, 2012). Barbara Kellerman, Leadership: Essential Selections on Power, Authority, and Influence (McGraw-Hill, 2010). Added note # 1: Readings below are marked with a “CWP” if they are posted on course web page. Added note # 2: All books are also on reserve at the HKS Library. Added note # 3: For my own running commentaries on “Lame Leaders and Fed-Up Followers,” see my blog (since April 2012), barbarakellerman.com Barbara Kellerman MLD-353M Fall 2013 5 SYLLABUS Thursday, September 5: Why Followership? Barbara Kellerman, Followership: How Followers Create Change and Change Leaders (Harvard Business School Press, 2008), pp. xv-xxi, 3-47. Robert Kelley, “Rethinking Followership” in Ronald Riggio et al, The Art of Followership: How Great Followers Create Great Leaders and Great Organizations (Jossey-Bass, 2008), pp. 5-15. CWP Albert O. Hirschman, Exit, Voice, and Loyalty: Responses to Declines in Firms, Organizations, and States (Harvard University Press, 1970), pp. 1-20. Ira Chaleff, The Courageous Follower: Standing Up To and For Our Leaders (BerrettKoehler, 2009), pp. 1-33. Tuesday, September 10: Followership – A Short (Western) History Frans de Waal, Our Inner Ape (Penguin, 2005), pp. 41-55; 73-84. CWP Sigmund Freud, “Group Psychology and the Analysis of the Ego” and “Civilization and Its Discontents” and “Moses and Monotheism” in Barbara Kellerman, Leadership: Essential Selections on Power, Authority, and Influence (McGraw-Hill, 2010), pp. 8090. Thomas Hobbes, “Leviathan” in Kellerman, Leadership: Essential Selections, 48-56. John Locke, “Second Treatise of Government” in Kellerman, Leadership: Essential Selections, pp. 48-56. John Stuart Mill, “On Liberty” in Kellerman, Leadership: Essential Selections, pp. 6673. Barbara Kellerman, The End of Leadership (HarperCollins, 2012), pp. 3-23; 69-95. Thursday, September 12: Followership – A Short (Recent) History John Lewis, Walking in the Wind (Harcourt, Brace, 1998), pp. 29-70. CWP Larry Kramer, “1,112 and Counting,” in Kellerman, Leadership: Essential Selections, pp. 192-203. James Surowiecki, The Wisdom of Crowds (Anchor, 2005), pp. 192-223. CWP Barbara Kellerman, The End of Leadership, pp. 25-65. Barbara Kellerman MLD-353M Fall 2013 6 Tuesday, September 17: Followership - Second Decade of the 21st Century Barbara Kellerman, The End of Leadership, pp. 97-149. Moises Naim, The End of Power: From Boardrooms to Battlefields and Churches to States, Why Being in Charge Isn’t What It Used to Be (Basic, 2013, pp. 1-19; 51-75. CWP Carne Ross, The Leaderless Revolution: How Ordinary People Will Take Power and Change Politics in the Twenty-First Century (Penguin, 2011), pp. xiii-xxvii. CWP Joseph Nye, The Future of Power (Public Affairs, 2011), pp. 113-139. CWP Thursday, September 19: Types of Followers – Isolates, Bystanders and Participants Chaleff, 35-36. Kellerman, Followership, 97-149. Philip Zimbardo, The Lucifer Effect: Understanding How Good People Turn Evil (Random House, 2007, 313-319. CWP Barbara Kellerman, Bad Leadership: What It Is, How It Happens, Why It Matters (Harvard Business School Press, 2004), pp. 169-190. CWP Hirschman, pp. 21-43; 76-86. Tuesday, September 24: Types of followers – Activists and Diehards Kellerman, Followership, 151-209. Nelson Mandela, “I Am Prepared to Die” in Kellerman, Leadership: Essential Selections, 264-275. And…. for more on Activists and Diehards, please familiarize yourself with a case that pertains. Examples range from Al Quaeda to People for the Ethical Treatment of Animals to Julian Assange, Bradley Manning, and Edward Snowden. Thursday, September 26: Note: First Paper Due Spectrum of Relations between Leaders and Followers Totalitarian Political Leadership – Ian Kershaw, The End: The Defiance and Destruction of Hitler’s Germany (Penguin, 2011), pp. 3-15; 386-400. CWP Authoritarian Corporate Leadership – Barbara Kellerman, Bad Leadership, 119-146. Democratic Political Leadership – Alexander Hamilton, Federalist Paper # 69. CWP Barbara Kellerman MLD-353M Fall 2013 7 Laissez Faire Corporate Leadership - Ori Brafman and Rod Beckstrom, The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations (Portfolio, 2006), pp. 3-7; 31-55. CWP Tuesday, October 1: Followers as Targets of Influence Robert Cialdini, Influence: Science and Practice (Pearson, 2009), 1-17; 141-173. CWP Howard Gardner, Changing Minds: The Art and Science of Changing Our Own and Other People’s Minds (Harvard Business School Press, 2004), 14-19; 69-89. CWP Robert Gellately, Backing Hitler: Consent and Coercion in Nazi Germany (Oxford, 2002), pp. 1-33. CWP Thursday, October 3: Followers as Influencers The class will be divided into three groups, each of which will be prepared to discuss what happened and/or what is happening in one of these three contemporaneous cases of follower power: Egypt – with comments on the Middle East more broadly China – with comments on tensions between the citizenry and the authorities more broadly Greece – with comments on Europe more broadly Tuesday, October 8: Followers in Context: The Case of Nazi Germany, and Poland Daniel Jonah Goldhagen, Hitler’s Willing Executioners: Ordinary Germans and the Holocaust (Vintage, 1996), 375-415. CWP Christopher Browning, Ordinary Men: Reserve Police Battalion 101 and the Final Solution in Poland (Harper/Perennial Edition, 1998), pp. 159-189. CWP Mary Fulbrook, A Small Town Near Auschwitz: Ordinary Nazis and the Holocaust (Oxford University Press, 2013), pp. 1-23. CWP Wednesday, October 9: Note: Evening Session – Film: Leni Riefenstahl, “Triumph of the Will” Time: 6-8 pm Place: TBD Pizza and drink available Barbara Kellerman MLD-353M Fall 2013 8 Thursday, October 10 Obedience to Authority Kellerman, Followership, pp. 49-67 Stanley Milgram, “Obedience to Authority” in Kellerman, Leadership: Essential Selections, pp. 104-110. Hannah Arendt, “Eichmann in Jerusalem” in Kellerman, Leadership: Essential Selections, pp. 110-116. Zimbardo, The Lucifer Effect, p. 3-22; 258-266; 277-296. CWP Tuesday, October 15: Resistance to Authority James C. Scott, Domination and the Arts of Resistance: Hidden Transcripts (Yale University Press, 1990), pp. 1-16; 202-212. CWP Tom Devine, The Corporate Whistleblower’s Survival Guide (Berrett-Koehler, 2011), pp. 9-40. CWP Chaleff, 85-112; 147-204. Naim, pp. 76-91. CWP Thursday, October 17: Note: Second Paper Due Good Followership – and a note on the Leadership Industry Kellerman, Followership, 213-261. Chaleff, 117-153 Kellerman, The End of Leadership, 177-200. Barbara Kellerman MLD-353M Fall 2013