PRESS RELATIONS POLICY "When I use a word," Humpty Dumpty said, in a rather scornful tone, "it means just what I choose it to mean - neither more nor less." "The question is," said Alice, "whether you can make words mean so many different things." "The question is," said Humpty Dumpty, "which is to be master - that's all." -- Lewis Carroll (Through the Looking Glass) There are four distinct areas in which the school may have contact with the media. Initiating Publicity. Invited to comment on indirect local/national news story. Invited to comment on a low-key news story specific to The Colleton. Invited to comment on a crisis within the school. In all cases it is imperative that we provide a simple effective message. "Communication is the response we get" 1. Initiating Publicity From time to time in order to promote an event or share in the school's success a member of the SMT may decide that some form of publicity is required. This means that the school will contact the appropriate media. The head teacher or their appointed spokes-person will make this contact. When seeking publicity for the school the following points are to be considered. Use the contact details for media agencies from the current list held in the school office. Make contact in good time; be aware of local press news deadlines etc. Prepare a statement in writing before you make contact even if the contact is to be verbal. Keep a copy of the statement along with any notes made including name of contact. If it is not possible to send a written statement always have your statement read back to you ensuring that all details (spellings etc.) are correct. If a reporter is attending the event identify a spokesperson, staff member or pupils to be interviewed in advance. Ensure all participants are adequately briefed. Be aware of those children in school who should not be photographed. 2. Invited to comment on indirect local/national news story. 3. Invited to comment on a low-key news story specific to The Colleton. There may be times when we are invited to comment on a particular issue either specific to the school or some national or local matter for a more general news story. Such contact is made most commonly by telephone and in order that we can respond in a clear and concise manner the following additional points are to be considered. "Use tasteful words. You may have to eat them later". If invited to comment on any issue contact the head teacher before making any comment. The head teacher or their agreed representative should be responsible for contact with the media. Understand who is asking you to make the comment. Listen for clues to what the interviewer wants, quite often they will have decided on what line is to be taken. Give yourself time to think and prepare, beware of off the cuff responses. Arrange to call the reporter back agree a time and stick to it. Never say "No comment" It will often lead to a suspicion that there is more to a story than there is. Beware of making jokes they are often misinterpreted. Follow points above in section 1. for preparation of written statement. Be clear at the outset about areas you cannot discuss. Answer questions as simply as possible avoid over elaboration. Check back that your questioner has understood the points that you have made. Never be lead into criticising another person or organisation. 4. Invited to comment on a crisis within the school. In times of extreme crisis the media may arrive on the doorstep without prior invitation. It is sensible to have considered various adverse situations in advance and have had discussions on how best the school could respond. SMT will have included such emergency plans as part of their ongoing strategic planning. All of the points raised in 1. 2 & 3. above are relevant to this situation. In addition the following may also be of use. "No man means all he says, and yet very few say all they mean, for words are slippery and thought is viscous. -Henry Brooks Adams "The Education of Henry Adams" Ask about expected areas of questioning before preparing your statement. Ask who else may be included in the report. Remember that words once said cannot be unsaid. Avoid commenting on stories of a scandalous nature. Prepare what you want to say, using the questions as a vehicle for giving your preferred answers. Be honest never give inaccurate or misleading information. 5. Some General Points Interviews in school time and on school premises come under the control of the Headteacher. Any interviews or participation by pupils in any form of media coverage must take place in the presence of either the head teacher or the class teacher. Parents permission has been sought for all general day to day issues and staff are aware of those children who are not to be included in such activities. However at the discretion of the Headteacher parental permission should be obtained prior to the interview /participation of the child. In all cases media coverage that threatens the good reputation of the school or invades the personal privacy of the participant will be prevented. Home addresses or telephone numbers for pupils or staff will not be divulged.