Name
Address
Telephone #, email
Account Manager/Engineering Specialist
Innovative engineering specialist and account manager with 16 years at ABC and strong automotive
background at both the tier and OEM. Strong background in adhesives, films, and web coating and
converting processes. Experience coordinating design, construction and assembly of automotive parts.
Proven results in troubleshooting and implementing quality solutions at vendors and assembly plants.
Launched new products, grew existing business.
Core Competencies
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Decisive, resourceful achiever with a strong work ethic, welcome challenges and take pride in
excelling. Earned an excellent reputation based on dedication, integrity, timeliness and customer
relations.
Technically well trained in several statistical, quality and trouble shooting systems including Red X, Six
Sigma Green Belts in DMAIC and DFSS, working on DFSS black belt.
Confident communicator capable of building trust and stimulating participation in teams of all
disciplines, levels and cultures.
Strong knowledge of automotive industry in North America and globally, industry standards for OEMs
as well as Tier suppliers and processes.
Proficient in computer programs including Windows, Microsoft Suite, Lotus Notes, Minitab, Microsoft
Project.
Professional Experience
ABC Automotive Division /Chrysler LLC,
Detroit, MI
Engineering Specialist and Account Manager
2006 - Present
 Created and maintained a living account plan for a multi-million dollar business that integrated
business goals and Chrysler needs and translated them into strategies, tactics, and action items.
 Supported engineering from design through launch, and provided a communication conduit
across platforms, disciplines and locations.
 Valuable member of the Exterior Core Engineering group with strong knowledge of plastic
(TPO/ABS/PVC) and EPDM/TPE products, extrusion and molding processes and global industry
standards.
 Updated dFEMAs and Chrysler best practices to incorporate industry standards.
 Provided component training, trouble shooting support at plants and tiers, and insight into new
international suppliers.
 Well versed in Chrysler structure, business processes, terminology, and communication systems.
Key Achievements:
 Instrumental in several vehicle launches, including two of Chrysler’s largest volume
platforms, at multiple plants.
 Authored performance specifications to ensure better communication of needs to the
supplier, and assure higher quality parts to Chrysler.
 Lead DFSS project to identify a new robust attachment method for an exterior component
 Coordinated and conducted bilingual training of new international engineering personnel
 Trained Customer Satisfaction Teams and participated on projects to decrease warranty.
ABC Automotive Division /General Motors,
St. Paul, MN
Technical Service Engineering Specialist
2004 – 2005
 Achieved high level recognition from GM Engineering for design, launch, and trouble shooting
exterior and sealing issues in 28 North American assembly plants.
 Provided component training, trouble shooting support at tier suppliers.
 Developed a system for process and technical support at key automotive tier suppliers.
Key Achievements:
 Instrumental in several vehicle launches, including GM’s mid-size pickup at a new
assembly facility
 One of the key members on international design team formed to address a novel
approach of sealing a vehicle
 Worked closely with the supplier and GM engineering on design, manufacture, and
assembly of key exterior components on the new pick-up and SUV platforms.
ABC Automotive Division,
St. Paul, MN
Sealing/Weatherstrip Technical Service Engineer
2000 - 2003
 Established an expert reputation within the sealing industry with both the tiers and the OEMs.
 Experienced troubleshooting at assembly and extrusion plants.
 Provided cost and weight savings to the OEMs, process improvements through six sigma.
 Conducted product and business training across multi-disciplines at ABC, the OEMs, tiers, and
non-automotive customers including RV, ATV, and marine.
Key Achievements:
 Launched the new sealing system for convertible car in a VW plant in Mexico.
 Resolved sealing issues with Mercedes vehicle and German tier supplier.
 Grew the 3M sealing tape business by 25% in 2.5 years
 Led 5 six sigma projects, participated on 14 project teams, identified new processes,
saved 3M $1MM in cost and contributed $1MM in growth
ABC Company, Industrial Divisions
St. Paul, MN
Product Development Engineer
1992 - 1999
Internal expert within the company for release systems, specializing in films. Maintained solvent and
solvent-free systems. Responsible for thermal and radiation cured silicone and non-silicone systems.
Scaled up from concept to full production two different systems leading to significant business growth.
Worked with internal and external sources for films and silicones.
Product Engineer
Responsible for multilayer product constructions in several manufacturing locations. Strong knowledge of
materials – paper, poly-coated paper, film, printing coatings and systems, and adhesives. Monitored
quality, manufacturing issues, and identified alternative sources of raw materials. Experience in various
printing methods for labels for consumer, industrial, and medical applications.
Process Engineer
Responsible for SPC on coating, laminating, and converting web processes involving papers, films,
adhesives, silicones and print receptive coatings. Monitored rates and yields, optimized schedule for
minimal changeover time. Identified opportunities for solvent reduction. Background in large web and
small web processes, shear, score, and guillotine converting.
Professional Development
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Advanced training in Conflict Resolution
Extensive training in diversity related issues
Advanced training in Excel applications
Education
M.B.A., St. Thomas University, St. Paul, MN
B.S., Chemical Engineering, Michigan Technological University, Houghton, MI